Cloud Support Associate Cover Letter

In response to your job posting for cloud support associate, I am including this letter and my resume for your review.

In my previous role, I was responsible for guidance to the companies internal Networking, Operations and Architect teams on cloud design, support and functionality.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• IT infrastructure support
• Securing IT technical infrastructure
• Previous experience in a support environment preferred
• A+ or military tech background
• Military Veteran or spouse
• Security-related certifications, such as CCNA Security, CISSP, CEH, SECURITY+, AWS Certified Security, etc
• Sound knowledge in all MS Office tools, especially Outlook, Excel, PowerPoint, obligatory
• Dedicated to taking responsibility to complete tasks at hand, ensuring high quality

I would like to submit my application for the cloud support associate opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for initial user support for computing, media and/or networking issues (problem resolution, additional support consultation resources data entry).

My experience is an excellent fit for the list of requirements in this job:

• Intern for 6-month
• Learn and be curious
• User level knowledge of Linux (Basic administration), Networking (Basic)
• Time and effort on high impact issues
• Working knowledge/hands-on experience on single sign on and SFTP concepts
• Awareness about cloud system architecture and SaaS environment
• Any support or implementation experience of successfactor product would be an added advantage
• Understanding of web technologies (preferably Tomcat) and related infrastructure (load balancers, DNS, LDAP, or Apache/nginx, authentication and authorization, database connections)

I am excited to be applying for the position of cloud support associate. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for phone support and guidance for onsite support technician to resolve networking, server, POS, and printer issues.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Coding experience in Python, Java, JavaScript, PHP, Shell
• Familiarity with Web Servers and website hosting concepts
• Good understanding of Linux or Windows Server operating systems
• Knowledge of TCP/IP and DNS
• Understanding of relational database architecture
• Training – each employee will have a development plan that involves a mixture on-the-job learning and knowledge-based training
• Have directly-related work/intern experience in customer service
• SuccessFactors Solutions or equivalent products in HRIS & Learning do

In response to your job posting for cloud support associate, I am including this letter and my resume for your review.

In my previous role, I was responsible for intimate hands-on working knowledge of public cloud networking and guide engineering SME for peers and other operations departments.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Any business application will be an asset
• Document issues in a CRM system and defects in our engineering tracking system
• Fluency in English to a business standard (a 2nd European language preferred but not essential)
• Familiarity with HTTP/HTTPS protocols XML, RDBMS database concepts, operating system and networking concepts
• Experience of team work and engaging others
• Experience with AWS, VMware, KVM or OpenStack
• Experience with scripting / programing (Java, Python, PHP, JavaScript, C/C++ )
• Experience with database administrator

I submit this application to express my sincere interest in the cloud support associate position.

In my previous role, I was responsible for first line technical support on Desktop Computing software, hardware, peripheral and networking systems for students, faculty, staff, emeriti and retirees from the Call center of the Help Desk.

Please consider my experience and qualifications for this position:

• Working knowledge of Linux, Networking, configuration management and deployment utilities
• Experience in Spark, Hive, Oozie, and Presto
• Understanding of ETL principles and how to apply them within Hadoop
• Familiarity with a programming language such as Java, Python, or Bash
• Prior working experience with AWS - any or all of EC2, S3, EBS, RDS, DynamoDB, EMR, IAM
• Experience as a team lead or with people management
• Experience in an IT Support, Administration or IT Operations role
• Customer service experience with a strong customer focus