Cloud Support Cover Letter

I am excited to be applying for the position of cloud support. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for input into Product Management to influence feature requirements for compute, storage and networking in the Cloud.

Please consider my experience and qualifications for this position:

• Enable a customer obsessed environment where team members can relentlessly champion and advocate for our customers in representing their issues to engineering teams and be a change agent to develop innovative ways to resolve their issues
• Knowledge of modern engineering practices such as Agile, Lean
• Deep understanding of cloud computing technologies
• Deep understanding of cloud computing technologies across
• English language proficiency (written and verbal)
• Familiarity of Unix and other Operating Systems, and networking concepts (routing, protocol, TCP/IP etc)
• Familiarity with SaaS environments
• Proficient with project management tools and practices including life cycle process and knowledge areas

In response to your job posting for cloud support, I am including this letter and my resume for your review.

In the previous role, I was responsible for strategic direction for migration of cloud workloads, infrastructure, networking, storage for information security risks, identify the potential threats and exposures.

Please consider my experience and qualifications for this position:

• Intermediate knowledge of layer 2/3 networking, load balancers, and firewalls
• Knowledge of AWS and Cloud Computing concepts (preferred experience with AWS EC2, VPC and IAM)
• Active Directory (specifically ADFS)
• Operations automation tooling (Jenkins, Puppet, Foreman, RunDeck, etc)
• Some development experience in React
• Experience installing, and configuring and optimizing performance on Linux (Debian/Apache or CentOS/NGINX) operating systems
• Sound understanding of networking and load balancing concepts
• Knowledge and experience writing plugins or running queries for monitoring tools such as Nagios and Splunk

Please consider me for the cloud support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for systems administration for a private cloud computing and storage infrastructure used by researchers including installation of hypervisors (VMware), creation of OS images and VM creation and management.

Please consider my experience and qualifications for this position:

• Strong organization, analytical, and execution skills
• Dedicated to meeting and delivering on business objectives
• Proficiency with MS suite of productivity tools
• Knowledge of configuration, pricing, and quoting processes preferred
• Are passionate about helping customers solve problems
• Are polite and respectful, even when a customer is upset
• Follow procedure, even when a customer is insistent
• Work diligently and efficiently

I would like to submit my application for the cloud support opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for technical direction for the development, design of Cloud Native architectures, standards, and implementation approaches and systems integration for client engagement from definition phase through implementation.

Please consider my experience and qualifications for this position:

• Have prior experience working with sales teams
• Be familiar with credit card processing
• Coordinate troubleshooting activities with other teams for Operating Systems (Linux, Unix, Windows), DBA's (SAP, Oracle) and other shared infrastructure applications (SMTP, DNS, LDAP)
• Access lists (ACLs) / Firewall Filters
• Loop prevention mechanisms at layer 2 (different kinds of STP)
• VLANs / Private VLANs
• SNMP / Monitoring
• Transport protocols TCP / UDP

I submit this application to express my sincere interest in the cloud support position.

In my previous role, I was responsible for day-to-day technical expertise for the IT Systems Administration engineering team with an emphasis on the continued stability, growth, maintenance, and operation of our business-critical hardware, storage, virtualization technologies, cloud integration and cloud deployments.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Manage complexity, deal with ambiguity, and drive results in a highly matrix-ed environment
• Learns quickly adapting to new projects, technologies, processes and/or cross industry verticals
• Be proficient in the execution of risk management, issue management and scope management processes
• Excellent computer, presentation and technical writing skills
• Proficient in strategically assessing and identifying new business opportunities, and strong customer/relationship management skills
• Strong command and control skills to manage through internal and customer challenges
• Familiarity with public cloud concepts and practices
• Familiar with group and security policy design and implementation