Bilingual Support Specialist Cover Letter

I would like to submit my application for the bilingual support specialist opening. Please accept this letter and the attached resume.

Previously, I was responsible for technical support to computer users in the use of a variety of application software packages and respond to hardware and software problems with corrective measures.

Please consider my qualifications and experience:

• Intermediate proficiency with basic technology programs including Microsoft Word (create and edit documents) and Microsoft Excel (create and edit spreadsheets)
• Can work in a 24 x 7 environment
• Bilingual in any foreign language
• Experience living overseas for an extended period
• Experience in assistance company call centers
• Multi computer monitor use
• Storage & Network background preferred
• HS Diploma or GED, with some college preferred or equivalent experience

In response to your job posting for bilingual support specialist, I am including this letter and my resume for your review.

Previously, I was responsible for technical, operation, and training support relative to hardware and software, via telephone or on-site, to users of company’s personal computers.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proficient in English and Mandarin/Cantonese languages
• Proficient in English and Norwegian languages
• Establish and maintain a positive, cooperative, working relationships
• Work in a team-based environment and achieve a common goal
• Post-Secondary education in a Finance or Business related field
• Software/Hardware/Connectivity knowledge
• Strong attention to detail and extensive experience providing a high level of customer service
• Be engaged.We work in an open environment without a cubicle in sight

I am excited to be applying for the position of bilingual support specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for software support for users of NCI - provided applications (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

My experience is an excellent fit for the list of requirements in this job:

• Proficiency in Windows PC environment
• Fluency in English and native fluency in a second language (Mandarin preferred)
• Financial services background with credit underwriting experience especially in residential mortgages would be beneficial
• A commitment to exceptional customer service
• Self-motivated and takes ownership to investigate and problem solve
• Strong organizational and decision-making skills with a team orientated philosophy
• Fully committed to change and continuous learning and process improvement
• Bilingual skills with Spanish preferred (verbal and written), OR bilingual skills in French or Korean

I submit this application to express my sincere interest in the bilingual support specialist position.

In the previous role, I was responsible for instruction to individuals and small groups on how to use computers and various software packages.

My experience is an excellent fit for the list of requirements in this job:

• Strong understanding of Inventory Allocation Process
• Demonstrate sound judgement in decision making, abiding appropriately to established guidelines and procedures
• Experience working under pressure in high-volume environment while maintaining standards for productivity, quality and service
• Database management and proficiency in SAP, Excel, Word
• Strong oral and written communication skills (in both English and Spanish if bilingual)
• Computer networking knowledge preferred
• Bilingual Japanese and English fluency
• Proficient in English and French Canadian languages

I would like to submit my application for the bilingual support specialist opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for hardware and Software support and maintenance on multiple platforms including but not limited to Desktop Computers, Laptops, Thin Clients, network hardware and servers.

Please consider my qualifications and experience:

• Have fun.Connect with colleagues at company parties or over beer at the beer fridge
• Independent/Self Starter who takes responsibility to be a key contributor to help with building processes and best practices by sharing lessons learned, attending training, working with internal business partners and customers
• How to" questions about products and services
• Processing inquiries/problems Change or Status requests
• Fluent in Portuguese, both oral and written
• Experience in ESI contact center environment preferred
• Excellent phone presentation skills, verbal, and written communication skills
• Proficient knowledge of ESD