Bilingual Representative Cover Letter

I would like to submit my application for the bilingual representative opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for effort allocation and focus on specific Power Brands in accordance with the divisions’ annual business and marketing plans;.

Please consider my experience and qualifications for this position:

• Bilngual in English and Spanish
• Knowledge of insurance industry is preferred
• Works well under direct supervision using established procedures to accomplish assigned tasks independently on specific tasks as assigned through management
• Previous experience with GE Centricity/IDX or Cerner medical billing systems preferred
• Shipping via trucking company and UPS
• Following-up with patients regarding billing status
• Calling insurance companies to obtain additional information as needed
• Bilingual Spanish is mandatory

Please consider me for the bilingual representative opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for premium customer experience, following the tenants of our Company service guide, by accurately picking, packing, and shipping product for our customers with a full understanding of our service commitment to them.

Please consider my qualifications and experience:

• Working knowledge of the Windows Operating System, including but not limited to Windows 7 and up to the latest version
• Review daily deduction report and take actions to pull back up, code, and route to the appropriate department for research and resolution
• Communicate with customers and other departments on orders status and research, analyze and resolve customer issues
• Contact customers regarding deductions submitted with inadequate supporting documentation
• Maintain customer contact notes for assigned customers
• Notify internal and external customers on order status
• Respond to inquiries related to credit issues, past due balances, order status, payment application and deductions from customers, Sales Representatives, and Customer Service Representative
• Create/distribute remittance memos for un-allowed deductions

I am excited to be applying for the position of bilingual representative. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for high quality service to all Cincinnati Bell customers, and potential customers, that enter, or call, the store.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of working personal collection queues PREFERRED
• Understanding of insurance and how it works
• Process lease order forms and accurately input customers information
• Assisting customers to ownership by processing renewal payments
• Crafts win-win solutions to resolve customer issues
• Executes on a plan to drive results
• Maintain and upgrade individual skills set, per market, through coaching, continuous learning and market awareness
• Community College/Some University or equivalent business experience

I would like to submit my application for the bilingual representative opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support to channels who have purchased BCH (Bell Canada Home) products through a variety of ordering platforms.

Please consider my experience and qualifications for this position:

• Fluency in Cantonese, Mandarin, and/or Taiwanese
• Provide front-line assistance for clients
• Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis to assist clients with their research needs
• Continually grow product knowledge through self-study and other training programs provided
• Create knowledge base content to better assist support team
• Working knowledge of MS Office and add-in services
• Working knowledge of Internet Browsers (IE, Chrome, Firefox)
• Understanding of networking and internet fundamentals

I am excited to be applying for the position of bilingual representative. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for premium customer experience, following the tenents of our Company service guide, by accurately picking, packing, and shipping product for our customers with a full understanding of our service commitment to them.

Please consider my qualifications and experience:

• Follow up on unresolved deductions and invoices using the deduction and collection modules
• Monitor and ensure timely credit evaluation of orders and review cash receipts or unresolved past due balances
• Account reconciliation and reporting
• Native or near-native verbal and written fluency in both Spanish and English
• ISeries or SAP experience
• Bilingual (French/English)-Both written and spoken
• Strong working knowledge of federal and state regulations, law and accreditation standards related to health care and managed care organizations
• Health Plan contractual interpretation strongly preferred