Bilingual Advisor Cover Letter

I would like to submit my application for the bilingual advisor opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for client support by answering inbound phone calls and/or email regarding accounts, policies, services, and available products.

Please consider my experience and qualifications for this position:

• Basic knowledge using Microsoft Office suite(s)
• Experience in de-escalations/retention
• Italian native speaker (mandatory)
• Excellent communication and client orientation
• Escalate appropriate customer interactions for management team to ensure correct follow-up or resolution
• Excellent written and verbal communication skills at a business professional level in both Spanish and English
• Pharmacy coordination or reimbursement experience an asset
• Fluently bilingual (French / English) is an asset - Language assessment will be conducted

Please consider me for the bilingual advisor opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for general information and guidance to customers in regards to our products and services.

Please consider my qualifications and experience:

• HD Webcam
• Dual Monitor Set Up (It can be a laptop screen with a second monitor)
• Smartphone device with stable service (Windows, Android, or iOS)
• Noise Cancelling USB Headset (suggest Logitech USB Headset H390 with Noise Cancelling Mic)
• Personal PC, meeting below minimum specifications
• Fluency in French, preferably French Canadian
• Experience in Automobile sales preferred
• Experience in sales and operations with proven track record to meet or exceed targets and goals

I submit this application to express my sincere interest in the bilingual advisor position.

In my previous role, I was responsible for support for clients and internal partners through inbound calls, e-mails and IM's with questions relating to Online Services products.

Please consider my qualifications and experience:

• Talks with guarantors/patients, both in person and by phone to resolve concerns, answer questions promptly and courteously
• Working knowledge of medical terminology, practices and procedures, laws, regulations, and guidelines
• Proficient with MS Office (Outlook, Word, Excel) and CRM
• Bilingual (Korean or Cambodian)
• Collaborative working style with a mature outlook to problem solving
• Legal right to work in the Canada
• Excellent motivational communicator
• Fluently Bilingual in English & French (written and spoken)

I would like to submit my application for the bilingual advisor opening. Please accept this letter and the attached resume.

Previously, I was responsible for input and recommendations for process improvement in regards to current policies/procedures and products/services.

Please consider my qualifications and experience:

• Knowledge of Canadian Employment Legislation (Employment Standards, Human Rights Code, Pay Equity, Employment Equity, Privacy Legislation, OH&S Act )
• Experience managing performance improvement plans and termination process
• Strong computer skills working with HRIS (SAP-HR, Success Factors) and Microsoft Office (advanced Excel)
• Professional phone demeanor with clear written and verbal communication skills
• Strong PC Skills and knowledge of Operating Systems
• Experience in electronic messaging
• Dedicated quiet, private workspace away from household distractions with a door and desk for equipment
• Stable High-Speed Internet connection, meeting below minimum specifications

I would like to submit my application for the bilingual advisor opening. Please accept this letter and the attached resume.

Previously, I was responsible for suggestions for improvement and keeps the customer at the heart of our products and services.

Please consider my qualifications and experience:

• Strong efficiency in IT systems
• Strong written and verbal communications skills with a professional approach to customer satisfaction
• Comfortable in communicating with all level of employees in French and English
• Autonomous and resourceful with a strong sense of initiative
• Very organized, skilled in coordinating projects, and able to prioritize tasks and meet tight deadlines
• Able to use electronic media (CMS, Internet and Intranet sites, social media (Yammer, LinkedIn))
• Bilingual (Korean, Cambodian)
• Solid knowledge of financial products and services for the high end worth individual market