Bilingual Case Manager Cover Letter

In response to your job posting for bilingual case manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for training and education for Scientific Staff regarding COI issues and applicable laws, regulations, policies and procedures.

Please consider my experience and qualifications for this position:

• Verbal and Written English/Spanish fluent language skills
• Bi-lingual language skills (English-Spanish)
• Registered nurse (RN) designation
• Valid Driver's Locense
• Proficiency in MS Office, including Word, Excel, Outlook & Skype for Business
• Strong customer service experience in a demanding environment
• Bi-lingual language skills (English-Punjabi)
• US Citizen requried

Please consider me for the bilingual case manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for informal education for hospital personnel that enhance their knowledge regarding clinical pathways, reimbursement issues, federal/state regulations, discharge planning issues and early recognition of post-hospital needs.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Bilingual Spanish- Oral and Written fluency
• Computer Skills and familiarity with Excel spreadsheets, Word documents and Internet Research
• Prior utilization review and case management experience in a managed care, home health, or hospital environment
• Unrestricted RN license in the state of Florida
• Be proficient in all aspects of reimbursement
• Have a designation as a Certified Case Manager or licensed practical nurse or social worker is also preferred
• Provide reimbursement counselling & product information to patients, caregivers, and health care professionals
• Working knowledge of reimbursement

In response to your job posting for bilingual case manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for continuous development and training to associates regarding HR programs, policies and procedures, employment laws and other HR related matters.

Please consider my qualifications and experience:

• Handle and carefully respond to all customer inquiries with world class service
• Use active listening, empathy and product knowledge to provide world class service
• Use effective time management skills and efficient processes for rapid resolution of cases
• Effectively communicate with and be able to gauge and adjust to the level of the customer
• Proficiency with desktop computer system and Internet skills
• Proven oral & written communication skills in English, Mandarin or French
• Bi-lingual English/Spanish language skills, Requied
• Medicare and/or Medicaid experience with geriatric populations preferred

I submit this application to express my sincere interest in the bilingual case manager position.

In the previous role, I was responsible for training and education for Covered Individuals regarding COI issues and applicable laws, regulations, policies and procedures.

Please consider my experience and qualifications for this position:

• Registered Nurse license in the state of Florida and other states the nurse is supporting members
• Clinical experience in an acute care environment
• Experience in Home & Community based, Hospice, Home Health or Long Term Care services delivery
• Experience in a role related to patient education and/or case management is preferred
• Excellent written and verbal communication is necessary
• Adequate presentation skills needed to prepare and deliver presentations to small groups telephonically or in person
• Unrestricted Clinical Social Worker or RN license in the state of Florida
• Arabic Spoken and Written Fluency

I am excited to be applying for the position of bilingual case manager. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for gas business training and continuing education regarding regulations, programs and promotions to the EAM sales force team.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience using Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar management)
• Experience working with chronic, complex diagnoses (CHF, COPD, diabetes)
• Current, unrestricted RN license in Florida
• A background in community care or home care
• Experience in complex case management within the insurance industry
• Bilingual (either Spanish/Creole and English)
• Some Case Management experience
• The willingness to travel when needed