UX Researcher Resume Samples

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TC
T Christiansen
Treva
Christiansen
3382 Marshall Expressway
Philadelphia
PA
+1 (555) 436 3992
3382 Marshall Expressway
Philadelphia
PA
Phone
p +1 (555) 436 3992
Experience Experience
03/2014 present
Phoenix, AZ
Associate UX Researcher
Phoenix, AZ
Associate UX Researcher
03/2014 present
Phoenix, AZ
Associate UX Researcher
03/2014 present
  • Recruiting and screening participants, scheduling sessions, and assisting with other research planning and preparations
  • Providing design direction to the UX team via mid-to-high fidelity concepts and prototypes based on user research feedback
  • Maintaining a database of strong user research participants, as well as a central UX resource that gives team members visibility into research process and findings
  • Collaborating with stakeholders including UX team members and Product Managers to identify and prioritize research opportunities in a fast-paced, rapidly changing environment
  • Conducting user research using a wide variety of qualitative and quantitative research methods, in-person and remote
  • Conducting user testing of design concepts and prototypes
  • Reaching out to customers to recruit them for feedback/research opportunities
07/2007 09/2013
San Francisco, CA
UX Researcher, Accessibility
San Francisco, CA
UX Researcher, Accessibility
07/2007 09/2013
San Francisco, CA
UX Researcher, Accessibility
07/2007 09/2013
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Work closely with product teams to identify research topics that will drive short- and long-term product development
  • Summaries of Pearson’s user research are provided to Pearson’s Manager of Applied Accessibility for use with customer documentation
  • Develop and maintain expertise in leading accessibility research (both academic and market insights)
  • Continually strive to improve accessibility UX research and design process to deliver better output
  • Partner with engineers, analysts, and other technical roles to create and share research
  • Keep abreast of technology changes and guideline/specification development
06/2001 03/2007
Phoenix, AZ
UX Researcher
Phoenix, AZ
UX Researcher
06/2001 03/2007
Phoenix, AZ
UX Researcher
06/2001 03/2007
  • Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Work in a cross-functional team of designers, product management, and copywriters to concept and develop solutions that are effective, authentic and innovative
  • Work with designers, developers, producers and research managers to prioritise research opportunities in a fast-paced, rapidly changing environment
  • Work collaboratively with UX team members, Development teams, Product Owners, Users, and other stakeholders as part of an agile software development process
  • Create a test and learn culture within the wider Media team by engaging Product Managers, Brand Managers and others in the research process
  • Design & work with internal analytics partners to track the performance of the team’s solutions and use that data to inform the next iteration
  • Drive product improvements based on research findings in close collaboration with UX designers, engineers, and product managers
Education Education
Bachelor’s Degree in Psychology
Bachelor’s Degree in Psychology
University of Memphis
Bachelor’s Degree in Psychology
Skills Skills
  • Highly professional, with the ability to deliver solid work on tight schedules
  • Ability to quickly learn and adapt in a fast-paced, highly interactive environment
  • The ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports
  • Strong understanding of the usability differences between pervasive devices and platforms (e.g., smart devices, phone, tablet, desktop, Android and IOS)
  • Demonstrable understanding of UX research methodology, usability heuristics and human-centered design
  • Expert-level proficiency in Morae (or other enterprise-wide usability testing software application) as well as remote-testing techniques
  • Demonstrable knowledge, experience in and passion for web user-centred design practices
  • Excellent written, verbal and visual communication skills, including the ability to visualize key research insights/data
  • Maintains professional knowledge and experience
  • Strong attention to detail
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1

UX Researcher Resume Examples & Samples

  • Work with product and engineering to define user experience goals and metrics
  • Identify quantitative and qualitative makers of success
  • Plan and execute user interviews, usability tests and other qualitative user testing methods
  • Conduct A/B tests and analyze user behavior through analytic tools
  • Prioritize researcher opportunities in a fast paced, rapidly changing environment
  • Recruit users for usability tests and interviews
  • BA/BS degree in statistics, math, human computer interaction or psychology (or equivalent experience)
  • 2-5 years relevant work experience
  • At least 2 years in an applied research setting
  • Comfortable designing experiments and planning usability sessions
  • Familiar with research tools like Omniture, Optimizely, Tableau and other analytic suites
  • Do you love talking to people about how they feel about products?
  • Do you love being able to transform data into action?
  • Do you love to present new things you’ve uncovered?
  • Do you love to make complex data easy to understand?
  • Do you like shaping what it means for a product to be successful?
  • Do you ask tough, honest, direct questions and give similar answers?
2

UX Researcher Resume Examples & Samples

  • Ensure project management of testing process including acquisition of necessary assets and collaboration of external vendors
  • Translate customer needs into effective, valuable solutions and communicate user experience considerations to various partners
  • Work with other groups to ensure direction of solutions are customer centric
3

UX Researcher Resume Examples & Samples

  • Working with product teams to determine their weekly research needs
  • Helping teams create test scripts
  • Recruiting subjects for testing
  • Coordinating testing sessions, legal paperwork and compensation
  • Conducting 1:1 interviews
  • Helping with research synthesis
  • Managing the documentation and share-out of findings
  • Helping with problem definition and design workshops
  • Working with Product and Design teams to develop new research techniques
  • Bachelor's degree or higher
  • Demonstrated knowledge of research best practices in the context of software products
  • Proven verbal and written communication skills
  • Proven teamwork and interpersonal skills
  • Ability to adapt research techniques to fluid situations
  • Interest in product development
4

Lead UX Researcher Resume Examples & Samples

  • Bachelor degree in Human Factors, Psychology, or equivalent experience, Masters or PhD Preferred
  • Experience planning, coordinating, designing, and facilitating usability tests informally, remotely, and in a lab environment
  • 7+ years of experience required
  • Responsibility level
  • Responsible for managing multiple concurrent research projects from beginning to end
  • Exercises independent judgment with minimal direction from supervisor
  • Represents team in dealings with stakeholders and customers
  • Subject Matter Expertise in a variety of Usability Research tools and methodologies
  • Significant experience designing and conducting desktop and mobile-focused usability tests with usability research tools including recording and analysis software, eye tracking software, etc
  • Experience in interaction design and information architecture
  • Demonstrable experience creating solid deliverables with useful, actionable information
  • Experience presenting UX findings and data in various formats (e.g., written reports, presentations, and highlight videos)
  • Thorough, methodical, and creative with extreme attention to detail
  • Strong analytical and quantitative skills with an ability to communicate concepts and conclusions to a variety of audiences
  • Very strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Understanding of UX and the design techniques and principals involved in the production of conceptual prototypes and wireframes
  • Strong understanding of the equipment and software (e.g., Morae) used in a usability lab including the ability to diagnose, troubleshoot, and resolve related problems
  • Experience with HTML5, CSS, JavaScript, and/or web standards a plus
  • Experience with accessibility (Section 508, WCAG 2.0) a plus
  • Experience conducting usability tests with users with disabilities a plus
  • Experience with screenreaders such as JAWS, NVDA, and Voiceover a plus
  • Active membership in an organization that promotes usability (e.g., the Usability Professionals Association) a plus
  • Design, plan, and conduct desktop and mobile usability tests and focus groups in “lab” and remote environments
  • Analyze software and software designs (web and mobile) for usability issues and work with developers and designers to define and implement solutions
  • Present findings and recommendations verbally and through various media to teammates, management, stakeholders, and executives
  • Field requests and questions from stakeholders and potential partners regarding the team’s facilities, capabilities, and services
  • Create personas, wireframes, test plans, recommendations presentations, highlights reels, and other UX artifacts as needed
  • Contribute to the design of engaging, usable, and accessible UX interactions for the web and mobile
  • Work with diverse team of product owners, UX designers, and developers in fast paced environment, with quick iterative cycles
  • Experience planning, coordinating, designing, and facilitating usability tests, informally, remotely, and in a lab environment
5

UX Researcher, Accessibility Resume Examples & Samples

  • Work with UX researchers, product teams, and other team members to do accessibility evaluations and usability studies
  • Identify, plan and moderate appropriate research methodologies that are best suited to deliver necessary insights to users with disabilities
  • Collaborate and support UX researchers in accessibility research
  • Work closely with UX researchers and product teams across Pearson to ensure understanding of accessibility through individual training, custom team training, and UX research checklists
  • Continually strive to improve accessibility UX research and design process to deliver better output
  • Collaborate with senior accessibility specialists to resolve complex accessibility issues
  • Keep abreast of technology changes and guideline/specification development
  • Personally take responsibility for the opportunities available to learners with disabilities world-wide, raising issues and working collaboratively to expand these opportunities
  • MA/MS degree or equivalent in Human Computer Interaction, Human Factors, Cognitive or Experimental Psychology, or a related field. A minimum of (2) years of directly related work experience in collecting user data for online interfaces is typically required. 3 years of work experience is required for individuals holding a BA/BS in one of these fields
  • Direct experience with user experience research methodologies
  • Knowledge of WCAG 2.0 and Section 508
  • Excellent verbal and written communication
  • Degree in Computer Science or related comparable experience
  • Experience with assistive technology
  • Experience teaching or training
  • Experience with accessibility for educational materials
6

UX Researcher, Ads Resume Examples & Samples

  • Employ creative and innovative research methods to understand advertiser needs
  • Translate research findings into insights
  • Communicate effectively to drive action and inspire new ideas
  • Conduct internal data analysis to support research initiatives
7

UX Researcher, Intern Resume Examples & Samples

  • Be responsible for their own project that drives VR forward
  • Help run playtesting studies
  • Conduct in-context observations and interviews
  • Explore and plan for future studies
  • Create and design solutions to found issues and able to present these solutions to the stakeholders
  • Work cross-functionally with teams to incorporate user-centered research at all stages of the product cycle
8

UX Researcher Resume Examples & Samples

  • Responsible for the design of research studies, including hypothesizing issues in order to plan, conduct and analyze (surveys, prototype evaluation, usability testing, etc.)
  • Analyze customer behavior and communicate insights to the organization on customer behavioral trends, attributes, and profiles
  • Own monthly, quarterly and ad hoc reporting. Continuously improve the reports and process to ensure we are delivering impactful data in a format that is easily consumable and efficient to produce
  • Analyze consumer feedback to identify new opportunities
  • Serve as primary contact with our VoC research partners
  • Help drive the user experience across multiple platforms and devices
  • Synthesize data from multiple sources to tell a holistic story
  • Evaluate consumer insights and build proof of concept improvements and new features on the website
  • Plan, moderate and analyze Voice of Customer research (surveys, prototype evaluation, usability testing, focus groups, etc.) to obtain user preferences and feedback
  • Present findings and recommendations, to large groups, both internally and externally, in a plan that drives future design improvements
  • Identify needs and develop strategies to implement innovative technology solutions in partnership with the Consumer Experience team to collect and apply data in order to create a better consumer experience
  • Meet with internal business partners to identify usability opportunities, recommend and serve as an experienced customer advocate incorporating user research in the project life cycle including both pre and post development
  • Leverage a wide range of user research methods
  • Translate research results into design recommendations. Utilize web analytics, replay software, Voice of the Customer, and business knowledge to resolve customer struggle points and increase online usage
  • Be a key contributor to the product roadmap and shaping the features we build for our customers
  • Be comfortable presenting your findings to large groups, both internally and externally
  • Have an understanding and empathy for our customers and continually align your work with their needs while seeking to deliver business value
  • Conduct usability analysis and testing, evaluating and reporting results
  • Translate findings into actionable design recommendations
  • 5+ years of experience in user research and usability analysis
  • Proven track record executing ethnographic and usability studies to evaluate complex workflows across rich software interfaces on desktop, mobile, and the web
  • Experience evaluating platform-level functionality (such as operating system features and user interface toolkits) is a plus
  • Superior verbal and written presentation skills to communicate clear, concise findings and actionable recommendations to designers, technologists, project managers, and executives
  • Experience with Web Analytics
  • Experience with eCommerce domains is helpful but not required
  • B.S. in Human-Computer Interaction, Human Factors, Interaction Design, Cognitive Psychology, Cognitive Science, or related field is preferred; M.S. or Ph.D. is highly desired
9

UX Researcher Resume Examples & Samples

  • Conduct qualitative research on multiple aspects of how users experience our digital products and services
  • Collect and analyse user behaviour through customer visits, online experiments and surveys, using web analytics and other quantitative methods
  • Work with designers, developers, producers and research managers to prioritise research opportunities in a fast-paced, rapidly changing environment
  • Understand and incorporate complex technical and business requirements into research
  • Deliver research findings to diverse audiences through written reports and oral presentations
  • Manage a programme of school visits and user testing sessions across the company, as part of promoting user-centred design as best practice at Discovery Education
  • Demonstrable knowledge, experience in and passion for web user-centred design practices
  • Experience of gathering user requirements for web based services
  • Experience of managing, executing and analysing usability test sessions
10

UX Researcher Resume Examples & Samples

  • Develop and keep up to date practical and useful personas that elucidate users’ behaviors, attitudes, motivations, anxieties, and the forces and contexts that drive them
  • Conduct usability tests on new and existing features with current and potential users to identify pain points
  • Unpack and analyze existing and historical data to understand usage patterns and the impact of product changes
  • Work with product managers, product designers, engineers and strategy team members to prioritize research opportunities
  • Translate research and analysis into action items that lead to meaningful improvements to our products
  • A degree in Psychology, Social Science, Information Science, Human-Computer Interaction or related field
  • 3+ years of relevant experience, specifically in applied user/product research
  • Understanding of quantitative, behavioral analysis and statistical concepts
  • Strong communication and collaboration skills
11

UX Researcher Resume Examples & Samples

  • Help the team understand what our users are doing and why – Usability, competitive research, interviews, surveys, and analytics
  • Define problems and opportunities – Analysis of current behaviors combined with our business needs that you will form into stories
  • Create and show solutions – Reports and data-driven recommendations for changes based on your findings
  • Iterate based on “validated learning” – More testing and analysis as you work with designers and researchers
  • Deliver and follow though – Launch new ideas and post-launch analysis on metrics and user behavior
  • Cover Letter (Optional)
12

UX Researcher, Growth Resume Examples & Samples

  • Conduct research using a wide variety of methods, and interpret analysis through the lens of UX, HCI, and social science
  • Collaborate closely with quantitative researchers
  • Partner with engineers, analysts, and other technical roles to create and share research
13

UX Researcher Resume Examples & Samples

  • Lead qualitative and quantitative user research initiatives that inform critical decisions for current and future CNBC Digital products
  • Investigate ways to improve the end-user interaction to increase satisfaction, brand loyalty, and overall use
  • Work with product owners and designers to assess project needs and develop appropriate research plans to support their objectives
  • Lead user interviews and data collection
  • Build light-weight prototypes to show users
  • Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as segmentation studies, A/B and multivariate testing
  • Create reports based on market trends and user surveys, analyzing the information and relaying observations to inform design and product teams
  • Develop innovative solutions for existing user experience issues, create effective strategies to implement UX changes, perform task analysis, and execute prototype testing
  • Can demonstrate an in-depth understanding of qualitative and quantitative research methods, user-centered design principles, and has a solid grasp of contemporary trends in Web and app design
  • Has 3-5 years conducting user experience research preferably in the news media industry
  • Can lead productive brainstorms, deliver presentations to executives, and guide stakeholders through user research initiatives
  • Has excellent verbal and written communication skills
  • Is self-motivated, detail-oriented and able to manage multiple projects simultaneously
  • Knows how to conduct professional-quality user experience research, surveys, A/B and multivariate testing
  • Works well with others, and has solid instincts about when to hold the line on methodological rigor, and when to adapt to the changing demands of a project
  • Approaches their work with a sense of genuine curiosity and a willingness to try out new methods
  • Bachelors or Masters degree in User-Centered Design or related field would be a plus
14

UX Researcher, Digital Ventures Resume Examples & Samples

  • Discover, identify, understand, and apply insights about how customers interact with Starbucks in digital media
  • Own usability research and testing, moderating (all types, particularly one-on-one), participant recruiting/screener creation, experimental design, test method selection, debriefing, facilitation, participant recruiting/screener creation, statistical/qualitative/quantitative analysis, presentations (verbal and written)
  • Engaging with project teams to determine needs and the best way to test for those needs, create test plans, run the testing (moderating), analyze results, compile reports (powerpoint, word, video [Morae])
  • Identify analytics needs and implement analytics for new projects and programs (daily use of tools such as Google Analytics and Core Metrics)
  • Troubleshoot conversion funnels and make recommendations for new funnels
  • Document, analyze and communicate analytics/test results to drive UX decisions
  • Conduct ongoing post-launch analysis to measure success of incremental innovation and inform future updates
  • Participate in or facilitate formal or informal user studies and the document resulting analysis
  • Be able to understand, represent and effectively engage and communicate goals and objectives across business and technology groups within and without Starbucks
  • 2+ years of interaction design and documentation experience
  • 2+ years of design and delivery of complex, integrated user-facing web systems
  • Experience with user-centered design research and usability testing for the company website, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing
  • Familiarity of system development methodologies with experience throughout the full project lifecycle
  • Ability to identify/define technology solutions delivering required business capabilities
  • Familiarity /skill to objectively assess benefits, costs, and viability of proposed solution options
  • Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user training
  • Ability to help collaborate and drive consensus across a diverse group customers with conflicting priorities
  • Ability to communicate clearly and concisely, both orally and in writing
  • Solution-oriented, problem solving approach to engaging with team members
  • Exceptional analytical aptitude and attention to detail
  • Ability to convey interaction design and technical information in an accessible and understandable manner
15

UX Researcher, Growth Resume Examples & Samples

  • MS/PhD in human-computer interaction, anthropology, sociology, communication, market research, information science, or a related field
  • Interest in and experience executing hands-on, primary research
  • 3+ years of experience in applied product research preferred
  • Experience with SQL and Python a plus
  • Ability to ask, as well as answer, meaningful and impactful questions
  • Ability to communicate complex analysis and results compellingly to a lay audience
16

UX Researcher, Playstation Resume Examples & Samples

  • 2+ years experience required
  • In addition to experience in User Research, experience in UX design is preferred - either as a designer or experience embedded in a UX design team
  • This position requires Bachelor's degree or equivalent training and experience in research related methodologies
17

UX Researcher, Ads Resume Examples & Samples

  • BA/BS degree in market research, marketing, communications, or statistics
  • 3+ years of experience conducting research on advertising at an advertising agency, in house at a company, or as a consultant
  • Expert in a large breadth of research methodologies either quantitative methods or qualitative methods
  • Interest and experience executing hands-on research
  • Heavy interest in emerging trends
  • Experience managing projects involving cross-functional teams such as Engineering, Product Design, and Marketing
  • Must be able to multitask and keep on track in a fast paced, ever-changing environment
  • Strong communication and presentation skills with proven history of influencing teams to action
18

UX Researcher Resume Examples & Samples

  • Propose, plan, facilitate, moderate, and analyze results from user research, focus groups, usability testing and market research
  • Communicate research findings and recommendations across UX and product teams to drive informed design decisions and functionality enhancements
  • Distil findings from analysis of user research into user goals and product concepts and be able to compare and assimilate these with similar findings from other countries
  • Participate in user profile definition, ethnography, persona, and user case development
  • Manage user research participant recruiting and/or be the point of contact with outside recruiting firms
  • An MSc or MA in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or Interaction Design
  • A minimum of 5 years professional experience in user research covering digital interactive and high-volume, high traffic, consumer-facing web sites, mobile sites, IOS and Android applications
  • Experience of Userzoom and/or equivalent technologies is required, while familiarity with Axure would be a bonus
19

UX Researcher Resume Examples & Samples

  • Post secondary degree in a relevant field
  • Demonstrated capability in interfacing with external parties to demonstrate and seek feedback on products
  • Ability to build relationships across team, boundaries and time zones/geographic dispersion
  • Experience with a variety of collaboration products such as video conferencing, web collaboration, Instant Messaging platforms
20

UX Researcher Resume Examples & Samples

  • Conduct usability research both online and in the field and provide recommendations for improvement
  • Determine user needs by conducting task-focused analyses
  • Work with graphic designers to test proposed look & feel initiatives
  • Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys
  • Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment
  • 5+ Experience conducting usability testing on large-scale web products Financial applications specifically in wealth management
  • Experience with remote usability testing tools, such as Keynote or UserZoom
  • Must be able to work and communicate effectively in a cross-functional product development team, and present ideas and designs effectively
  • Must be an effective problem solver. Comes up with creative solutions and considers many alternative solutions to each problem
  • Must have excellent interpersonal skills and the ability to build good working relationships
21

UX Researcher, Local Resume Examples & Samples

  • Work closely with product teams to identify and scope research topics
  • Design studies that address both user behaviors and attitudes
  • Apply your expertise in survey design, quantitative analysis, and data mining to derive insights to show value or uncover missed opportunities
  • Oversee data-focused initiatives already in place and being developed, and drive developments in the quality of these initiatives
  • Partner closely with marketing science experts and other internal teams for joint project collaboration
  • Package these insights effectively for both internal and external audiences
22

UX Researcher Resume Examples & Samples

  • Conduct qualitative research on multiple aspects of how users experience the product
  • Working closely with the UX team for iterative user testing
  • Working with the UX team to turn user insights into actionable recommendations
  • Presenting research findings and recommendations to project stakeholders through written reports and oral presentations
  • Demonstrating strong analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
23

UX Researcher, Accessibility Resume Examples & Samples

  • Develop and maintain expertise in leading accessibility research (both academic and market insights)
  • Work closely with product teams to identify research topics that will drive short- and long-term product development
  • Generate actionable insights that both fuel ideation and evaluate designs
  • Work collaboratively with researchers in other disciplines and teams
  • MS/PhD in human-computer interaction, psychology, linguistics, anthropology, sociology, communication, market research, information science or a related field, or 3+ years experience in accessibility research
  • Prior start-to-finish ownership and execution of research projects
  • Experience with survey research (questionnaire design, sampling, analysis)
  • Experience with SQL, R, or Python a plus
  • Multi-lingual candidates a plus
  • Experience communicating complex theories, analysis and results to an audience
24

UX Researcher / Human Factors Engineer Resume Examples & Samples

  • We unearth and shed light on the mysteries (and the straight forward stuff) of the human experience in the context of a broad range of market spaces – including homes, buildings, transportation, industrial manufacturing and beyond
  • We identify and solve important user experience problems that range from ease-of-use with everyday technology interactions to how technology enables aspirational future states of daily life
  • We research, create, test, build and iterate our way to solutions that deliver a great experience
  • We support and care for each other, our colleagues, and the people we serve with Intel’s products
  • Assess competitive landscape of IoT developer kits, tools, environments and solutions
  • Support the creation of experience differentiation and partner roadmaps/strategies for developers that identify the transformative experiences that would provide Intel a competitive edge
  • Define and iterate developer personas, and create requirements to meet multiple developer value propositions
  • Design, execute, and analyze results of qualitative and quantitative user studies. Work with teams across Intel to implement changes that will positively impact developer experience both in near and longer term strategies
  • Develop and utilize advanced Developer Experience Assessment techniques and define common frameworks for repeatability and scalability
  • Lead and manage vendor engagements that support various UX deliverables, including research studies, interaction & visual design, and technical writing
  • Partner with customers, businesses, and developers themselves to create the experience of choice for IoT developers
  • Patent documentation and participation in patent harvesting sessions
  • M.S. or Ph.D. in Human Factors, Experimental Psychology, Cognitive Psychology, HCI or related field
  • 7 years’ experience practicing UX research and/or human factors engineering
  • Experience conducting research with developers in one or more IoT market segments (e.g., industrial manufacturing, smart homes, energy, smart buildings, etc.)
  • Track record of defining and connecting large-scale, technology-intensive solutions and innovative business models with desired user experience
  • Experience in creating detailed experience architecture with explicit ties to full solution architecture, and driving discussions to close the usage/technology/business ambiguity
  • Strong analytical and logical problem-solving skills paired with creativity
  • Strong influencing skills with a range of business partners inside and outside Intel
  • Excellent written/verbal communication and presentation skills
  • High tolerance for a dynamic work environment with rapidly changing priorities
  • Willingness and ability to travel (10-20%)
  • Applicants must be eligible to work in the U.S
25

UX Researcher Resume Examples & Samples

  • Perform research to gather end-user requirements independently
  • Independently plan, conduct and facilitate iterative evaluations of user-interface designs (usability testing, mock-up interviews, heuristic reviews, qualitative and quantitative measures)
  • As needed, train and support other members of the enterprise to learn and adopt UX Research techniques
  • Ability to exhibit an understanding of all the activities involved in the Usability testing process
  • Experience conducting heuristic reviews for moderate to complex applications
  • Proficient with design research, lean UX methods, design thinking, and ideation methods
  • Naturally curious, empathetic, humble and passionate about product design and research
26

Omnichannel UX Researcher Resume Examples & Samples

  • Formulate ideal experience expectations (customer needs, desires, and preferences) through co-creation methods (ethno, stories, intercepts, loops, panels, forums) as part of creating and stewarding a world-class omnichannel experience
  • Evaluate and optimize experience (features, channels, pathways, touchpoints) through insights on usability, receptivity, and experience KPIs via pre and post production toolsets
  • Measure experience KPIs related to consumer sentiment and consumer behavior regarding experiences delivered throughout omnichannel ecosystem
  • Implement experience research/test/measurement services to provide insight into actual consumer experience sentiments and behaviors to all Omni Groups
  • Prepare research plans, implementation and output
  • Collaborate effectively with strategists, leads and partner group peers on research activities associated with omnichannel initaitives
  • Bachelor's or Master's degree, or equivalent work experience
  • Eight to ten years of experience in project management and leadership activities
  • Five or more years of managerial experience
  • Considerable knowledge of assigned business line or functional area
  • Advanced knowledge of project management
  • Ability to identify and resolve exceptions and to analyze data
27

UX Researcher Resume Examples & Samples

  • A highly skilled individual contributor who designs & executes user research and usability studies, producing remarkable insights and transformational business recommendations, and presenting them to very large, senior audiences
  • Ongoing partnership with a cross-discipline Design Team (and agencies/vendors) to invent, execute and improve upon breakthrough solutions that our customers love
  • Identify how to solve the problem, selecting agencies and methodologies
  • Manage all projects using Design Thinking principles with agile methods ensuring that every project - large or small - starts with customer needs, strategy and a well-defined problem to solve
  • Uncover rich quantitative and qualitative insights from NPS data, digital analytics, first/second and third party research that propel teams forward and fuel remarkable solutions
  • Design & work with internal analytics partners to track the performance of the team’s solutions and use that data to inform the next iteration
  • Manage multiple workstreams with varying timelines and complexity with authority and passion
  • Partner with other strategists, analysts, researchers and business leaders at Citi to create Design briefs and set expectations for deliverables
  • Help package concepts and insights and present to internal stakeholders in persuasive, articulate and compelling ways -- charismatic storytelling skills are a must
  • Be a go-getter with an entrepreneurial attitude and passion for innovative solutions and brand experiences that enable progress for our customers
  • Be a motivating and inspiring force in the group that gets the best performance out of people
  • Be the voice of the customer, the oracle of cultural trends, and a champion for authentic brand experiences
  • At least 7 years of experience developing, testing and implementing strategies that drove measureable results
  • Experience (5+ years) designing various qualitative and quantitative research studies. Background in a strategic field such as usability research, creative strategic planning, or management consulting
  • A trained user researcher comfortable with various digital/mobile research technologies, software and equipment, e.g. UserZoom, eyetracking, online panels, consumer advisory boards, as well as conducting in-depth interviews, surveys and stakeholder interviews
  • Experience managing research vendors including recruiters, rental facilities, consumer panels, usability and UX research providers
  • Comfortable identifying customer, cultural and competitive insights and writing creative briefs
  • Experience participating in the Design process and practicing Design Thinking
  • Bachelors Degree in Liberal Arts, Business, Communications, Human Computer Interaction, Information Design, Interaction Design, Psychology or a related field. MBA or MA preferred
  • A consumer-focused mindset and understanding of digital, marketing, advertising and branding; familiarity with the marketing, brands across a variety of business units and target markets
  • You are passionate about observing human behavior, cultural trends, and emerging technology
  • You have an unquenchable curiosity and problem-solving mentality
  • Impressive communication/presentation skills, including the ability to sell ideas to varying audiences
  • Proven leadership skills
  • 100% reliable
  • Advanced experience managing projects using Agile development methodologies
  • You possess a strong curiosity and desire to make the complex clear
  • You always keep the end-user in mind when producing a solution
  • You have a collaborative working style; focused on getting the best solution rather than your solution
  • You are open, honest and direct in your approach to feedback and asking for assistance
  • You are flexible, steady under pressure, and willing to switch gears quickly
  • You are organized, self-directed, efficient and able to manage complex projects in a timely manner
28

UX Researcher, Senior Resume Examples & Samples

  • Work in a collaborative environment, providing on-the-ground leadership to less experienced researchers while practicing under the guidance of the principal researcher
  • Plan and participate in formative and evaluative research projects that may include field research, contextual inquiry, iterative prototype testing, product usability testing, task analysis, heuristic evaluations, surveys or other methods as appropriate
  • Coordinate participant recruitment and research activity schedules
  • Measure product, customer, and end-user data to communicate the impact of design iterations and evolutions
  • Facilitate research interviews and moderate product usability sessions
  • Conduct data synthesis workshops that lead to meaningful insights
  • Craft research reports that clearly articulate findings and opportunities to stakeholders
  • Work closely with design, product, and development to influence design decisions
  • Work primarily as an individual contributor, but come alongside to provide leadership where it benefits the team
  • 10% travel possible
29

UX Researcher Resume Examples & Samples

  • Bachelor's Degree in psychology, HCI, human factors, engineering or similar related disciplines with 2 years of relevant experience; 4 additional years of related experience may be considered in lieu of a degree
  • Bachelor's Degree in psychology, HCI, human factors, engineering or similar related disciplines with 5 years of relevant experience; 4 years of additional related experience may be considered in lieu of a degree
  • Ability to perform solid HCI, human factors, psychology or related research
  • Ability to interpret research, derive implications, and communicates recommendations as actionable deliverables through both visual and oral presentations
  • Ability to test user interface/HCI design patterns using a variety of qualitative and quantitative methods
  • Ability to balance user needs and technology constraints to reach successful outcome
  • Experience producing user artifacts such as personas, user stories, and task models
  • Ability to obtain a Secret Clearance
  • In-depth knowledge of user experience
  • Experience collecting data through UX methods such as interviews, card sorts, usability tests, and comparative tests
  • Experience in using common UX tools such as Adobe Illustrator, Axure, Morae or other prototyping/testing tools
30

UX Researcher, Platform Resume Examples & Samples

  • MA/MS in Human Computer Interaction, Psychology, Social Science or a related field
  • Experience with quantitative, behavioral analysis and statistical concepts
  • Experience communicating with internal stakeholders including but not limited to Product Manager's Designers, Developers, and Engineers
31

UX Researcher Resume Examples & Samples

  • Conduct user research studies full-lifecycle including fielding research requests, proposing methods, planning research, writing test scripts, piloting, executing tests, analyzing findings analysis, synthesizing insights and recommendations, cross-functional collaboration, and compelling communication of results
  • Employ formative and evaluative research methods to collect data about users’ experiences
  • Thoroughly analyze and synthesize qualitative and quantitative data to create and share insights and recommendations with designers, product managers, engineers, and developers
  • Use data to identify user needs, and product requirements to drive future re-designs
  • Propose and apply appropriate research methods and metrics to create knowledge about users, user experiences, and behavior
  • Champion the customer’s needs and implement a model of continuous improvement of company and team goals, and project related tasks
32

Principal UX Researcher Resume Examples & Samples

  • Apply experience, knowledge of social science, design, and ecommerce best practices to identify both tactical and programmatic research needs. Define testable hypotheses that are relevant to the business and design approaches to addressing general user experience and product marketing questions
  • Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors
  • Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience. Actively looking for ways to share insights with a broader internal audience
  • Work closely with various stakeholders (e.g. product, design, development) to influence strategy and produce high quality, innovative designs that leverage research insights
  • Be a customer advocate, with a familiarity of competitive experiences and ESI research findings that you are able to apply toward expert evaluation of internal products and ensuring teams have a clear picture of the end users of the experience
  • Mentor junior team members
  • Investigate and socialize new technology, processes, and/or research approaches. Lead this initiative within the research team or ESI as a whole (e.g. accessibility, product market research, usability best practices)
  • Bachelor’s degree required, grad preferred
  • 8-12 years of relevant work experience
  • Proficient in MS Office suite – Word, Excel, PowerPoint, Outlook
  • Strong written and verbal communication skills for research communication and design recommendations
  • LI-CK1
33

UX Researcher, Special Projects Resume Examples & Samples

  • Work with team to identify and prioritize research questions based on analysis of current knowledge, project goals and risks
  • Hands-on experience with: lab-based user testing, remote testing, iterative prototype testing, survey design and usage of multiple methods within a study
  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • Eagerness to continually learn, grow and improve the craft of research
  • Understanding of quantitative data analysis
  • Strong portfolio demonstrating past work experience and deliverables e.g. study plans, reports
  • BS or equivalent degree in Psychology, Cognitive science, Human Factors, HCI, HCD or equivalent experience
  • Product development research experience in a global context
34

UX Researcher Resume Examples & Samples

  • End-to-end experience with all aspects of research
  • A strong portfolio demonstrating past work experience and deliverables
  • Experience conducting research on mobile platforms
  • · MS in Human Factors, HCDE, or Cognitive Psychology
  • Retail/E-commerce research experience in a global context
35

UX Researcher Resume Examples & Samples

  • Perform quick but thorough data analysis in order to create insightful and actionable findings presentations - both verbal and written
  • As an ideal researcher, you will have
  • The ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports
  • A strong grasp of quantitative data analysis and statistics
  • End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
36

UX Researcher, Intern Resume Examples & Samples

  • Conduct user research on multiple Facebook products and experiences
  • Proactively design studies intended to understand user behavior and attitudes
  • Study and analyze the user experience on the site through a wide variety of qualitative methods
  • Recommend and run appropriate A/B tests (or other) to measure the impact of site changes
  • Effectively communicate results and illustrate suggestions to product teams through clear writing
  • Pursuing a PhD in HCI, social computing, Information Science or related social science field, or MA/MS in these areas with prior related industry research experience
  • Experience in conducting UX research, experience conducting applied and/or product related research is a plus
  • Clear communicator
  • Must be returning to school for at least one semester/quarter post internship Detail oriented and able to manage multiple projects simultaneously
  • Experience working with User Experience teams
  • Excellent command of qualitative and/or quantitative research methods
37

UX Researcher Resume Examples & Samples

  • 5+ years of experience designing within UX/UI across multiple platforms
  • 3+ years of experience within research/creating user experience tests
  • Proven ability to develop task based scenarios and user stories for enterprise SaaS platform
  • Strong track record of qualitative and quantitative results impacting product strategy and development
  • Degree or related experience within the field
38

UX Researcher Resume Examples & Samples

  • Design and conduct user research for client's products and services in multiple industries, using various research methods and user design approaches
  • Analyze user research data and write reports and communicate results to stakeholders
  • Work with other user researchers to design, conduct and analyze studies and reporting results
  • Communicate with vendors and interdisciplinary project teams
  • Organize and manage multiple projects
39

UX Researcher Resume Examples & Samples

  • Proficiency in qualitative and quantitative data analysis, remote testing, testing mobile interfaces, card sorting, survey evaluation, A/B and multivariate testing, and heuristic evaluations
  • Working knowledge of prototyping tools like Balsamiq, Sketch, Irise, Protoshare etc
  • Experience with Agile and Lean Product Development Practices
  • Ability to use a variety of way flow diagram tools and design way flow with annotation
  • Can work collaboratively and independently with minimal supervision
  • Ability to ramp up quickly on new products and technologies
  • Stays abreast of consumer behavior and technical wave disruption in IoT
  • Has empathy for and with cultural, ethnic or global diversity populations, identifying unique opportunities for business based on consumer behaviors within various geo locations
40

Associate UX Researcher Resume Examples & Samples

  • Helping UX Researcher design, schedule, and execute user research using a variety of methods, including but not limited to contextual inquiry, heuristic evaluation, card sorting, and usability testing
  • Recruiting and screening participants, scheduling sessions, and assisting with other research planning and preparations
  • Analyzing and distilling qualitative and quantitative data into insights and recommendations
  • Maintaining a database of strong user research participants, as well as a central UX resource that gives team members visibility into research process and findings
41

UX Researcher, Alexa Skills Resume Examples & Samples

  • Partner with other researchers and product teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks
  • 4+ years proven success leading User Research projects with demonstrated impact
  • A BS or equivalent degree in psychology, cognitive science, Human Factors, HCI, HCD or similar
  • Experience conducting research on multiple device and interface types
  • Voice research experience
42

UX Researcher, Intern Resume Examples & Samples

  • Responsible for their own project that drives VR product user experience forward
  • Identify the areas of UX issues, and design & execute research with appropriate methods
  • Make actionable recommendations to found issues based on the research data, and communicate them in a comprehensive manner to the stakeholders
  • Work with other researchers, and help running usability studies
  • Pursuing a PhD in Human Factors, HCI, Computer Science, Cognitive Psychology, Anthropology, Information Science, Social Science or related discipline, or a Master's degree in these areas with prior related product UX research experience
  • Experience with Unity
  • Experience researching with AR or VR technology
  • Detail-oriented and can prioritize to focus on the core research problems
43

UX Researcher Resume Examples & Samples

  • Write usability tests for qualitative research on usertesting.com
  • Review remote sessions and create usability reports
  • Identify old learning in studies as it relates to our site
  • Conduct card-sorting activities
  • Compile test data into historical documentation
  • Conduct website analysis and comparisons
  • Help identify future areas of research
  • Assist with error recovery path planning
  • Conduct in-person studies as needed
44

UX Researcher Resume Examples & Samples

  • A solid grasp of user-centered design, testing methodologies and usability and accessibility concerns
  • Demonstrable user impact and influence on product experience
  • Research including competitive analysis, user personas & journey maps
  • Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers
  • Identify the proper research methods based upon product phase and timeline
  • Recruit test participants and manage participant scheduling
  • Create test criteria and run usability study sessions
  • Experience in qualitative and quantitative results impacting product strategy
  • Partner with UX team and product owners to understand detailed requirements
  • Involve team in your research sessions to ensure its effectiveness
  • Lead the effort to share user data and insights across the organization to build a culture of user-centered design
  • Develop research reports with clear and actionable recommendations
  • Effectively and creatively communicate research and play a key role in stimulating designs for the product
  • Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects
  • Be passionate about all things UX
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to stakeholders, teams, and users
  • Software knowledge of Sketch and Invision
  • Interaction design experience
  • Mixpanel and Salesforce software experience
  • Experience in healthcare
45

UX Researcher, Taxonomy Resume Examples & Samples

  • Work with Taxonomy team members and management to establish a research process for new taxonomy design to support business use cases
  • Present research to drive and influence across a broad range of taxonomists, designers, business owners, and stakeholders
  • Drive usability, card sort and research processes across the global taxonomy team
  • Coordinate design inputs and research into browse from UX design teams across Amazon
  • MS in Human Factors, HCDE, or related field
  • Experience in taxonomy development
  • Experience in E-Commerce
46

UX Researcher Resume Examples & Samples

  • Your role includes problem solving difficult journeys, rapid prototyping, user testing, and iterative improvements across all platforms. We always work to improve how our customer journeys perform, and ensure what we create supports our business goals of selling more, retaining our customers, reducing support calls, and ensuring we are as good, or better online than our competitors. You know and care about our products, and always think through a customer’s eyes with plenty of experience in making user interaction simple and easy to understand. By collaborating with product managers, marketing executives, developers and analysts, you drive the execution of the ideas you’re leading. You test and validate ideas with users, and respond to feedback and design performance
  • You will need to make sure that all your work is accessible
  • You’ll need to work within the UX framework we have developed, in an efficient and well-thought manner
  • You organize and run user testing sessions to ensure customer, business and technical requirements are met
  • Through discipline, efficiency, excellent communication and great execution you ensure an exceptional project success rate
  • A degree in a design based discipline and three years’ experience in interaction design or research
  • Solid skills in wireframing & rapid prototyping using Axure
  • Writing and planning and conducting user tests
  • Fluency in current graphic design practices and web production software, including Adobe Photoshop, Adobe Illustrator, Adobe Fireworks
  • Ability to create best-in-class, interaction design for the all existing and emerging devices
  • Strong conceptual, organization, communication and presentation skills
  • Familiarity of web-based technologies such as HTML5, CSS, and AJAX
  • Ability to effectively manage multiple projects/tasks of varying complexities, meet deadlines and work well under pressure
  • Deep understanding of user journeys, user experience and user-centered design
  • Ability to work with a large variety of products for a diverse audience,
  • Excellent organization, communication and presentation skills
  • Strong analytical skills and the ability to meet tight deadlines is essential for a fast-paced environment
  • You are a creative professional with strong product and e-commerce usability experience, and are used to working in a fast paced studio, with well-established brands. You have sufficient technical skills to understand our products and the platforms we design for
  • You always think through a customer’s eyes, and have plenty of experience in making user interaction simple, easy to understand and a delight to use. You will have experience designing for mobile devices, tablets and personal computers, and you have plenty of ambition to learn and grow with new technologies
47

UX Researcher Resume Examples & Samples

  • Collects, organizes, and analyzes qualitative data that directly relates to user experience design
  • Works with UX department and cross departmental teams to develop user test scripts that skillfully solicit feedback from users
  • Acts as a user research resource on cross-disciplinary project/product teams
  • Works with UX designers to test proposed look and feel designs and recommend features, functionality, and specific interactions based on analysis of business goals and user needs
  • Combines quantitative metrics and qualitative feedback into actionable improvements
  • Coordinates, conducts, and moderates usability tests and prepare written analysis
  • Being able to design and develop a custom research plan given a variety of different situations and needs, able to take lots of research data (both quantitative and qualitative) and convert it into actionable recommendations to the design team
48

UX Researcher, Survey Coordination Resume Examples & Samples

  • Target, program, debug, field, and administer online surveys that support design research
  • Establish a well-organized system for storing and accessing survey insights, including wiki, SharePoint, and internal research documentation platforms
  • Help improve survey workflow efficiency and reporting
  • Assist report preparation and distribution
  • Understand business objectives and ensure we are capturing relevant survey data
  • Support the Research team in improving the UX survey program
  • Experience with online survey platforms
  • Bachelor’s Degree in Psychology, Sociology, Statistics, Business or similar and/or comparable experience
  • Passion for UX, customer insights, and research
  • Resourceful self-starter with an independent attitude, focus on excellence, and attention to detail
  • Strong organizational and project management skills
  • Working knowledge of database software such as Excel
  • Previous experience working with Qualtrics
  • Previous experience working with email distribution platforms like MailChimp, SONAR, Bullseye
  • Advanced knowledge of database software such as Excel
  • International survey experience
49

Qualitative UX Researcher, Intern Resume Examples & Samples

  • Work closely with product teams to identify research topics
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Studying a PhD/MA/MS in HCI, Social Computing, Information Science or related social science field with prior related research experience
  • Experience conducting applied product research, and/or focus on directly relevant research topics
  • Command of a broad set of qualitative and user-centered design methods
  • Basic understanding of quantitative, behavioral analysis and statistical concepts
50

Junior UX Researcher Resume Examples & Samples

  • Some hands-on experience conducting a variety of research practices such as qualitative interviews or survey research
  • Strong data and quantitative analysis skills
  • Ability to balance and interpret quantitative and qualitative feedback into insights that shape products
51

Lead UX Researcher Resume Examples & Samples

  • Lead UX Research work in an agile, fast moving environment throughout all phases ofproduct development, in collaboration with key project team members, including UX designers, product owners, tech leads, developers, and product managers
  • Be a passionate advocate for the user, and ground ideas and design thinking in qualitative and quantitative evidence, by partnering with our UX team and stakeholders toincorporate customer insights and principles throughout the creative process
  • Create user research plans, persona’s, usability testing stimulus, and UX training agendasalongside key user research tools and deliverables, with an emphasis on discovery, evolution, validation and measurement
  • Plan and conduct insightful and appropriate user research sessions based on actionable research plans and objectives using a variety of qualitative and quantitative methods
  • Analyze results from a variety of perspectives and lenses (e.g., interviews, focus groups, surveys, usability testing, data analytics)
  • Develop, plan and deliver UX Research coaching and training in workshop contexts in accordance with the organization UX strategy
  • Ensure user needs and problems are shared and turned into actionable product/service requirements that feed into prototype development and influence product direction
  • Ensure adherence to UX design best practices, standards and brand consistency
  • Contribute to decisions about tools, methods and approaches
  • Identify opportunities to adopt innovative technologies
  • 7-10 years UX Research experience promoting user centered design principles and conducting research into consumer and internally facing applications, websites and mobile experiences
  • Exceptional skills in problem solving, ideation and communication. You will be comfortable presenting findings and related design / business recommendations and customer insights to senior decision makers
  • Ability to deliver UX coaching and training to senior stakeholders and key decision makers
  • Strong portfolio showing breadth of UX Research work and approach
  • Experience working in agile teams
  • Demonstrable experience applying an agile mindset, embracing and pivoting with changes and feedback
  • Desirable: background in or experience with Digital Workplace, Employee-Facing Technology Products and/or Digital Customer Experience
  • Solid experience in UX Research
  • Solid understanding of the full User Centered Design process
  • Knowledge of multiple customer research techniques and an understanding of how/when to use them
  • Knowledge and/or experience working in agile product development and with agile teams
  • Proven ability to manage multiple priorities and drive results in a fast paced environment with minimal direction
  • Superior relationship management, verbal & written communication skills
  • Possess an ability to create structure and definition in an ambiguous environment
  • Ability to talk with authority to current digital trends, with a particular focus on User Experience and Enterprise Technology
52

UX Researcher Resume Examples & Samples

  • Generate insights that both fuel idealization and evaluate designs
  • Work cross-functionally with design, product management, and engineering Communicate results and illustrate suggestions in compelling and creative ways
  • BA/BS degree a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) MA / PhD preferred
  • 5+ years experience in applied product research
  • Compelling communicationSearch Jobs US
53

UX Researcher Resume Examples & Samples

  • Plan, design and organize research efforts; understand and incorporate complex technical and business requirements into research; strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
  • Conduct research with customer, prospect, and banker audiences across the entire product development process; varying as needed in approach, scale, scope, timeframe, and methodology (including, but not limited to, ethnographic studies, story boarding, effective question construction, usability tests, surveys, co-creation workshops, A/B tests, one-on-one usability studies, eye-tracking, remote usability studies, online and in-person focus groups, device testing, cognitive walkthroughs, expert/heuristic reviews, customer / employee site visits, contextual inquiry, task analysis, statistical analysis of behavioral data, recruiting, phone interviews, card sorting, and quantitative benchmarking studies.)
  • Ask the right questions and gather data to uncover critical insights
  • Use marketing segmentation as part of the research project and recruitment effort
  • Collate and analyze results
  • Communicate results and illustrate suggestions in compelling and creative ways through concise written reports and/or engaging presentations
  • Maintain research technology systems, usability lab and vendors
  • Contribute actionable research to improve designs, prioritize features, and guide the roadmap
  • Facilitate remote and in-person user experience research studies
  • Collaborate cross-functionally with product management, project management, business analysts, design, user experience and delivery
  • Manage technical setup for in-person lab interviews
  • 10 or more years of experience in project management, and computer technology applications and analysis
  • Bachelor's degree in a related field such as human factors, anthropology, cognitive psychology or human computer interaction
  • 2-5 years’ experience leading and conducting user research studies, including usability tests, concept tests, ethnography, co-creation sessions
  • Expertise in both qualitative and quantitative research methods and a strong understanding of when/how to apply them
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices, and brick-and-mortar experiences
  • Strong knowledge of UX best practices, including website information architecture, interactive design principles, usability, service design, and online marketing and business needs
  • Empathetic, human-centric approach to analysis
  • Ability to problem-solve and work independently
  • Advanced knowledge of quantitative analysis and statistical concepts
  • Expert in Microsoft Office, Excel and PowerPoint
  • Maintains professional knowledge and experience
  • Experience with remote user testing platforms
  • Experience with designing for accessibility
  • Experience with service design approaches
  • Experience working in agile and waterfall environments
  • Experience with responsive design
  • Ability to create lo-fi prototypes
  • Ability to develop moderator guides
  • Familiarity with digital development process
  • Experience leading others
  • Master's degree in a related field
54

UX Researcher Resume Examples & Samples

  • Gathering insights/ data/ previous learning’s to shape the brief & designs
  • Briefing 3rd party recruitment companies to recruit the appropriate participants for each session
  • Researching and trialling new UX research methodologies within the lab environment as well as outside of the lab
  • Running all other forms of UX research outside of the lab including internal testing with colleagues and remote user testing
  • Minimum of 1 year experience in conducting research
  • Passion for user behaviour, psychology & ideally UX design
  • Understanding of UI design and UX design principles
  • Understanding of quantitative testing techniques – MVT and A/B testing
  • Related degree
55

UX Researcher Resume Examples & Samples

  • Participates in developing, implementing and maintaining Architecture Roadmap strategies for improving system scalability, reliability, supportability, security, and performance
  • Develop solid relationships with key internal and external clients to ensure that business needs are fully understood and IT solutions are fully aligned to meet the stated business needs
  • Participates in the Architecture assessment planning for system retirements and migrations to new platforms
  • Provide guidance to IT Infrastructure and Application teams on Architecture’s Frameworks, Patterns, Best Practices, and Programming concepts
  • Solid Architecture skills to assess vendor solutions from an overall Enterprise strategic perspective versus tactical perspectives
  • Assess vendor solutions via Product Demonstrations and Proof of Concepts to determine their alignment with our stated goal
  • Bachelor’s degree in relevant discipline or equivalent experience
  • 5-8 years relevant experience or Master’s degree with 3-5 years relevant experience
  • General Knowledge of Microsoft OS – XP and MS Office
  • Excellent Leadership, planning and negotiation skills; Excellent verbal and written communication skills; Thorough knowledge of Architecture’s framework, procedures, and practices; Solid Engineer or developer background; Strategic thinker with ability to formulate plans, strategies, and outcomes; Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex Architecture issues with innovative solutions; Ability to adapt in a dynamic work environment and make independent decisions; Extremely detail oriented; Strong customer services focus; Demonstrated ability to prioritize work environment and make independent decisions; Ability to present Architecture concepts and ideas both verbally and in writing to executive staff, business sponsors and technical staff to ensure that all of IT and its business clients understands and supports the Architecture direction
  • LI- PS1
56

UX Researcher Resume Examples & Samples

  • The ideal candidate with have a BA/BS degree in a human behavior related field (HCI, Psychology, Social Studies, Information Science, etc.)
  • The ideal candidate will have 5+ years experience in applied product research
  • The ideal candidate will have a command of a broad set of qualitative and user-centered design methods
  • The ideal candidate will have an understanding of quantitative, behavioral analysis and statistical concepts
  • The ideal candidate will have the ability to ask, as well as answer, meaningful and impactful questions
57

UX Researcher Resume Examples & Samples

  • Must have a strong desire to try out new testing methods and to incorporate both qualitative and quantitative methods as required
  • Post-secondary education in Design, Human Factors, Human Computer Interactions or a related field
  • Expert-level proficiency in Morae (or other enterprise-wide usability testing software application) as well as remote-testing techniques
  • Demonstrated interest in tangential fields such as product design, design research, big data, fine art, music, writing and communications, etc
  • A background in Fintech or other financial related products
58

UX Researcher Resume Examples & Samples

  • Create a deep understanding and empathy for our target customers through a diverse research program
  • Work closely with product and design teams to identify research questions, build a research plan that will answer them, and communicate the insights to shape the user experiences of Alexa products and capabilities
  • BS in Human-computer Interaction (HCI), Human Factors, Cognitive Psychology, or similar, and 3+ years’ professional experience in related field
  • Experience in a range of user research methods (e.g., surveys and questionnaire design, personas, lab studies, and other methods)
  • Understanding of experimental design, common data analytic techniques, and effective ways to visualize data
  • Experience working across functional teams to deliver successful outcomes
  • Graduate degree in Human-computer Interaction (HCI), Human Factors, Cognitive Psychology, or similar
  • A strong portfolio demonstrating past work experience and deliverables (e.g., study plans, reports)
  • The ability to understand, analyze and interpret complicated data
  • The ability to create effective reports and to leverage tools that derive insights from user data
  • Experience in international research
  • Demonstrated ability to coordinate projects across functional teams, including engineering, merchandising, design, marketing, finance, and operations
  • Experience in multimodal, natural user interaction systems design research
59

UX Researcher Resume Examples & Samples

  • 4+ years of hands-on experience as a UX Researcher
  • Deep understanding of various qualitative and quantitative research techniques such as workshop facilitation, contextual inquiries and interviewing, usability testing and surveys, usage data analysis and triangulation
  • Ability to use research insights to develop journey maps, process flows, product improvements, and personas
60

UX Researcher Summer Internship Opportunities Resume Examples & Samples

  • We are currently looking for summer interns interested in user experience to join our fast-paced, entrepreneurial culture. The 10-week program is a hands-on learning experience with opportunities to work on a team research and design project and gain exposure to the day-to-day business of the User Experience Design group
  • There will be weekly training sessions focused on the roles and skills within User Experience Design. All Fidelity interns across the organization participate in Summer Series events designed to showcase Fidelity's various businesses and hear from Fidelity Executives
  • Curiosity, empathy, observational skills, desire to help people with different abilities, motivation to improve things and a love of good design
  • Strong work ethic and collaborative spirit are a must
  • Passionate and knowledgeable about interaction design and user research
  • Detail-oriented and organizational skills including the ability to prioritize tasks and meet deadlines
  • Writing, presentation and general communication skills
  • Interest in understanding customer needs, motivations and behaviors
  • Previous experience with user research tools and methods is a plus
  • Familiarity with Excel is a plus
  • Understanding of HTML and CSS with the basics in HTML5
61

UX Researcher, Intern Resume Examples & Samples

  • Extremely detail oriented
  • Strong qualitative and quantitative analysis skills
  • Ability to interpret quantitative and qualitative feedback, and turn that feedback into insights that shape products
  • Ability to give and take feedback graciously
62

UX Researcher, Fulfillment Games Resume Examples & Samples

  • Define, plan, and execute experiments and usability studies to uncover insights and tendencies of users
  • Present research strategies and results to senior leadership in multiple locales
  • Localize research for international locales as needed
  • One or more shipped products/games
  • Hands-on experience with: benchmarking, experimental research, lab-based user testing, remote testing, iterative prototype testing, concept testing, and usage of multiple methods within a study
  • The ability to manage ambiguity, work autonomously, and multi-task in a fast paced environment
  • Experience with shipping multiple games and/or products
  • International research experience, with experience in managing vendors and partners in locales around the globe
  • MS in Human Factors, HCDE, Cognitive Psychology, Anthropology, or Sociology
63

UX Researcher Resume Examples & Samples

  • BA/BS/MA in human-computer interaction, user experience, cognitive science, psychology, anthropology, or a related field
  • 3-5 of experience conducting user experience research and integrating findings into a user-centered design methodology. Experience with Agile and Lean UX methodologies preferred
  • Ability to conduct short, iterative studies and quickly turn around results
  • Proven ability to understand customer needs, generate strategic approaches to solving problems, and translate insights into product requirements and design recommendations
  • Expertise identifying appropriate research methods to meet a business need. Experience conducting a range of research techniques, such as iterative design research, usability testing, card sorting, contextual inquiry, survey design, and A/B testing
  • Presentation skills to convey compelling and actionable recommendations, including the ability to communicate challenging or contentious findings to stakeholders, and how to resolve those issues
  • Experience working effectively in a multidisciplinary team environment on simultanous projects. Ability to consider user experience across multiple research efforts in order to design a research program that will provide greater end-user insights
  • Coordinate and conduct user research on site, remotely, and in the field. Manage the logistical aspects of research planning, and facilitate research participants professionally and objectively
  • Create and Manage testing plans and deliverables to/from outside vendors and prepare the findings to be consumed for internal audiences
  • Analyze data and communicate the results to product marketing teams and stakeholders. Work closely with designers and multidisciplinary teams to identify issues and integrate research findings into design and process recommendations
  • Inform and connect customer data and feedback across various areas of the business, including analytics, voice of the customer, customer support, market research, and business intelligence
  • Conduct usability and heuristic evaluations for user flows and user interfaces at various stages of the marketing funnel and design and development cycle
  • Promote a holistic customer experience vision by participating in design reviews and facilitating cross-functional collaboration that promotes design thinking and a customer-centric mindset
  • Monitor competitive and complementary product experiences and trends. Document best practices and identify opportunities to deliver innovative and immersive creation, sharing, and selling experience
  • Experience with the design of marketing websites with a focus on behavioral design
  • Experience with internationalization and localization
  • Experience with international usability testing
  • Experience building out a usability lab and team
  • Experience with eye-tracking systems ( Tobii)
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UX Researcher Resume Examples & Samples

  • Completion of a Master’s degree in Human-Computer Interaction or related field, or significant experience in a related role
  • Demonstrated skills in User Research, Usability Testing, and Ethnography
  • Knowledge of user-centered design and Human-Computer Interaction best practices literature
  • Ability to work collaboratively with other disciplines, empathize with other points of view, and help facilitate the best possible user experiences given any number of conditions and constraints
  • Ability to present complex qualitative and quantitative data to diverse audiences in an understandable format
  • Ability to clearly convey research recommendations
  • Experience with quantitative studies, such as analytics and experimental design
  • Familiarity with concepts from computer networking and operations
  • Understanding of web application security concepts
  • Familiarity with software development concepts and processes, such as Agile / Lean UX
65

Advisory UX Researcher Resume Examples & Samples

  • Focus on new and upcoming mobile solutions that will revolutionize workplace collaboration and productivity for customers all over the world
  • Plan, lead and facilitate a variety of user research techniques including: stakeholder workshops, user/customer interviews, usability testing, and other research methods
  • Own the user experience by mapping user journeys and designing interactions within interfaces
  • Identify and document research best practices and help train non-UX folks to execute basic research activities
  • Communicate via prototypes and wireframes how ServiceNow can make a positive impact in the lives of our customers by defining innovative user experiences
  • Collaborate with the UI Designer to rapidly translate wireframes into visual designs that developers can translate into a functioning prototype
  • Work collaboratively inside a cross-functional team, effectively integrating your design expertise inside an agile ServiceNow development environment
  • Help create visual representations of UX Research such as user journey maps and persona profiles
  • Expect to travel up to 25% of the year
  • College Degree (or equivalent experience) in the Human-Computer Interaction, Human Factors, Interaction Design, User Centered Design or related disciplines
  • At least 8 years or equivalent combination of education and experience successfully applying customer-centered design on products
  • Experience developing and conducting User Research and Usability Testing Knowledge of user interface design, usability evaluation techniques, perception, cognition, and experimental design
  • Must have strong written and verbal English communication skills
  • Understand the agile work environment and be able to work inside Scrum-based (or similar) projects
  • Knowledge of user interface design, usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics
  • Obsessed with the relentless pursuit of UX perfection
  • Demonstrate proficiency with Axure RP, Sketch and other wireframe tools
66

UX Researcher Resume Examples & Samples

  • Lead primary research across Media UX Design team’s projects
  • Create research plans, discussion guides and task sheets
  • Design, set up, run and analyze usability studies, A/B testing, focus groups and customer interviews. (please show examples)
  • Articulate the goals of research projects and the questions that will be asked
  • Define clear metrics for success for all research projects
  • Understand our audience’s habits through persona creation, competitive analysis and other research activities
  • Clearly document research results and create actionable design recommendations (please show examples)
  • Create a test and learn culture within the wider Media team by engaging Product Managers, Brand Managers and others in the research process
  • Act as our internal thought leader/partner on all research initiatives
  • Manage external vendor relationships with 3rd party research firms, including managing RFPs and budget tracking
  • Degree in Anthropology, Social Science, Design Research, Psychology or related field or 4+ years practicing UX design research
  • High comfort level in working within a self-directed culture and navigating ambiguity
  • Strong problem solving skills, detail oriented, ability to manage multiple projects, deadlines and priorities
  • Excellent communication abilities to communicate research results through written reports and presentations
  • Proficiency with remote UX research tools such as UserZoom, Optimizely or similar services
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UX Researcher Resume Examples & Samples

  • BA/BS in Computer Science, Human Computer Interaction, Human Centered Design, Psychology, Engineering, Information Technology, or related fields
  • 1+ years experience in product development research setting
  • Professional fluency in English and Bahasa Indonesia
  • Ability to ask, answer, meaningful and impactful questions
  • Excellent interpersonal, communication, collaboration and presentation skills
  • A passion for improving people’s life through design
  • High knowledge about different products, apps, websites -- always on the lookout for new innovations
  • Willing to relocate to Jakarta, Indonesia
  • Work closely with product managers, designers, executives, engineers, analytics, marketing, and operations to ensure that your research will have impact on every aspect of the product
  • Design and conduct quantitative studies using various methods, including surveys, data analysis
  • Generate insights that fuel ideation and evaluate designs
  • Carry out frequent competitor analysis
  • Share and advocate research findings through presentations, written reports, and innovate creative delivery of research findings
  • Adapt and innovate research methodologies and share with the team to help enrich the team’s skills and expertise
  • Advocate curiosity and empathy towards users (customers, drivers, partners) across the company
  • Design and conduct qualitative studies using various methods, including field observations, interviews, and usability studies
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UX Researcher Resume Examples & Samples

  • Create and actively maintain a map of all touchpoints throughout the user experience
  • Gather and maintain user data and performance metrics for each touchpoint
  • Conduct regular user testing and research projects specific to each point
  • Be the first person to identify bottlenecks, and/or breaks in the experience and respond immediately
  • Present testing results to stakeholders in a clear and concise manner
  • Create data visualizations to help inform a broader audience
  • Make recommendations to design teams based your findings
  • Channel results into the creation of UX artifacts such as personas, wireframes, and mockups
  • Work directly with the engineering team to execute proposed solutions
  • Celebrate the launch of new features with the team, and evangelize each success
  • 3+ years experience in applied UX or product research
  • All the skills needed to conduct effective user research, user testing, and analysis
  • Very detail oriented – able to watch data and trends like a hawk
  • Strong understanding of quantitative, behavioral analysis and statistical concepts
  • Bachelor's Degree preferably in Human Computer Interaction (HCI), Psychology, UX, or related field
  • A portfolio of relevant projects. (Emphasis on the research/testing aspects of UX)
  • Up to 10% Travel
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UX Researcher Resume Examples & Samples

  • Partner with UX Designers, Product Managers, Engineering, and various departments through the organization to plan, prepare and execute ongoing testing of prototypes, designs, ideas, concepts, and theories
  • Closely collaborate with and support the lead User Research Analyst in recruiting, qualifying, scheduling, and managing participants for testing and research
  • Document, organize, analyze, and archive qualitative and quantitative data
  • Partner with respective development teams to synthesize, build visual reports, and socialize findings from testing across the organization
  • Support the lead researcher in educating teams on valid, reliable, and ethical research and testing best practices
  • Collaborate with lead UX Research Analyst in establishing baseline measurement of the Vivint product and service offering
  • 1-2 years working in Product Development/Design
  • 1-2 years experience conducting usability testing and/or research
  • Knowledge of user-centered design principles
  • Excellent collaborative skills
  • Comfortable working in a loosely structured organization
  • Highly professional, with the ability to deliver solid work on tight schedules
  • Knowledge of Adobe Photoshop, Illustrator, InDesign, Excel, and Word
  • Knowledge of InVision and/or comparable prototyping software
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UX Researcher Resume Examples & Samples

  • Industry experience with multiple qualitative methods
  • Ability to get buy-in from stakeholders of all types
  • Eagerness to collaborate with designers and other researchers
  • That you’ll be a font of knowledge on your research areas
  • Managers who care about your and your career growth
  • A collaborative team who will get involved in your studies
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UX Researcher Resume Examples & Samples

  • Must have a portfolio with submittal - that includes examples of leading or participating in strategic research with significant business outcomes. Portfolios should include planning/brainstorming.*
  • Candidates must also be okay with up to 30% travel - to various locations across the U.S.*
  • Develop and use design research methodologies and insights to drive decision making *Interpret research results, derive implications, perform analysis and gather strategic intelligence to provide insight regarding the consumer market, trends and our customer needs, pain points and behaviors *Work with product managers, designers, developers and partners to prioritize research needs in an exciting, growth-driven environment *Drive execution of research initiatives *Contribute to the future state design roadmap that outlines current and future state functionality, end-to-end journey maps and design so as to provide vision and direction beyond single projects or programs. *Ensure overall quality of project solutions throughout the design process. MINIMUM
  • Bachelor's Degree in Human Centered Design, Social Science, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or related field. Advanced degree preferred - i.e. Master's *Passion for User Centered Design, and superior creativity and adaptability *Masterful at uncovering insights, and able to inspire others in acting upon them *At least four years of industry experience as a hands-on researcher, working across multiple platforms, including mobile & web *Expert on methodology, study design, and analysis/reporting, including ethnographic research, site visits, interviews, voice of the customer, think-out-loud studies, and usability testing *Ability to analyze research for key needs, pain points, and preferences, and synthesize such qualitative and quantitative information for presentation to key stakeholders *Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner. Detail-oriented, communication skills are critical, team-player, collaborative. *Leader of projects, teams and third party partners when needed *Excellent verbal and written communication and presentation skills *Portfolio that includes examples of leading strategic research with significant business outcomes
72

Lead UX Researcher Resume Examples & Samples

  • You have an MS or PhD degree (or equivalent work experience)
  • 5+ years relevant research experience
  • 2+ years managing a team
  • You are fluent in a wide range of quant and qual UX research methods and techniques, such as lab-based field research, usability studies, creation of user profiles or personas, participatory design, surveys, and experiment design
  • You have a successful track record working with a User Experience team and mentoring researchers and designers in best practices
  • You have excellent analytical ability, especially with regard to observation of user behavior
  • You have strong oral and written communication skills, and can present findings concisely and effectively
  • You have experience with the following: product design, web technology and standards, accessibility and universal design, and internationalization and localization
73

UX Researcher Resume Examples & Samples

  • Build relationships with end users that reveal deep insights about how they work and live
  • Be bold about going “off-script” to uncover new themes/areas of interest that are relevant to the product vision and strategy
  • Engage various LogMeIn stakeholders and apply structure to organize their questions into a comprehensive research roadmap and set of test plans
  • Utilize a variety of research methods—you should be experienced with ethnographic and observational methods as well as usability testing and other approaches (benchmarking, competitive analyses, diary studies, remote testing, etc.)
  • Manage recruiting of study participants (including screener creation, oversight of third party recruiters, and working directly with customers)
  • Conduct and moderate (both in-person and remote) a variety of methods and activities
  • Identify an appropriate communication and reporting format for all data and insights
  • Translate research insights into key UX deliverables such as personas, journey maps or “day-in-the-life-of” maps, as well as developing your own creative reporting techniques
  • Analyze and summarize a large amount of data and present key insights to others in a clear, brief, and persuasive way
  • Work collaboratively with product teams to translate user needs into product features and improvements
  • Managing a repository of research insights
  • Ability to scrutinize and elevate existing UX research practices
  • Able to effectively make use of photo, video, and other media formats to create visually impactful research materials
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UX Researcher Resume Examples & Samples

  • Collaborate with designers, product managers, brand managers, analytics teams and leadership to identify knowledge gaps and propose methods to gain needed insights
  • Participate in generative and evaluative design research efforts executed by Huntington UX or external third party vendors (e.g., usability testing, one-on-one interviews, focus groups, heuristic evaluations, competitor assessments, co-design activities, contextual inquiries, ethnographic research, surveys, card sorting)
  • Coordinate research logistics (e.g., recruiting, moderation, data collection)
  • Collaborate with market research, continuous improvement and analytics partners on best research approaches
  • Bachelor's degree in Human Factors, Human-Computer Interaction, Psychology, Cognitive Science, or Design
  • Minimum 7 years of experience in the field of usability and user research
  • Prefer 3 years of experience facilitating usability tests, in-depth interviews, focus groups, and/or design workshopsAbility to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
  • Ability to develop working relationships with individuals at all levels of an organization
  • Firm understanding of the user-centered design process
  • Knowledge of human factors and usability considerations, including ADA compliance/guidelines
  • Experience in generative and evaluative research methodologies, data collection and analysis
  • Ability to apply selected research methods
  • Knowledge of latest trends and UI conventions in the digital space
  • Strong understanding of the usability differences between pervasive devices and platforms (e.g., smart devices, phone, tablet, desktop, Android and IOS)
  • Proficiency with Adobe Creative Suite, Axure
75

UX Researcher Resume Examples & Samples

  • User Research
  • Evaluative Research
  • Generative Research
76

Senior Lead UX Researcher Resume Examples & Samples

  • 6-10+ years of industry experience and mastery of multiple research methods
  • Shape, promote, and evangelize the value of research inside and outside the design org
  • Ownership of multiple initiatives, especially strategic
  • Collaborate with and coach other researchers and designers
  • Identify and facilitate strategic research opportunities
  • Passionate about advocating research findings to diverse audiences through written reports and oral presentations
  • The ability to dive in and learn our complex array of systems and interfaces
  • Proactively identify new opportunities for delivering actionable user insights and great user-centered results
  • Help grow the team and mentor junior designers
  • Have a mastery of core UX skills and coaches peers. Starting to speak at industry events
  • Set the standard for design culture at Workday, and promote user experience outside the team and the company
  • Conduct both qualitative and quantitative user research including ethnography, contextual interviews, lab and remote usability studies, heuristic reviews, and trend research
  • Proactively identify usability concerns within the product, select the best methodology to clarify the issues, conduct the research, and present actionable recommendations to improve designs
  • Collaborate with other researchers, designers, product managers and developers to resolve user issues
  • Help to drive our research methodologies forward ensuring we are continuously improving through the use of metrics
  • Manage overlapping projects in a fast-paced, innovative environment
  • Manage the UX Design studio
  • Mentor junior designers and researchers to reach their full potential
  • Identify areas for growth and help hire new candidates
  • A fantastic opportunity to make your mark, working directly with customers
  • An opportunity to practice (or even create) multiple methods per the research needs you identify
  • To work with minimal supervision on multiple concurrent projects
  • Leadership who will support you and develop your career growth
  • A UX organization that places a high value on research and puts the user first (Workday has 97% customer satisfaction)
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UX Researcher Resume Examples & Samples

  • Define and build a strong heuristic user research framework for the design team to leverage
  • Work closely with the design and product management teams to define, measure and communicate user research metrics and guidelines around the various products evaluated
  • End-to-end experience with all aspects of the user research lifecycle (study design, recruiting, moderation, analysis, reporting, communicating, budgeting research)
  • The ability to effectively communicate to business, engineering and design stakeholders
  • The ability to manage ambiguity, work autonomously and multi-task in an agile environment
  • Ability to meet ambitious deadlines and deliver high-quality work in time
  • 3-5 years of proven success conducting user research in a large-scale software platform settings, or equivalent
  • A BS or equivalent degree in psychology, cognitive science, Human Factors, Human-Computer Interaction, Human-Centered Design, or similar
  • Extensive experience operating as an individual contributor in a user research role
  • Experience working in a large and fast paced software development environment of enterprise scale
  • Strong background in software related user research, with demonstrated results
  • Good understanding of the software development cycle
  • Experience with agile software development and how design research fits within that framework
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UX Researcher Resume Examples & Samples

  • Conduct in-lab and occasional field usability evaluation of products & prototypes
  • Conduct competitive testing and analysis
  • Produce reports with a quick turnaround that cut to the chase of the underlying issues
  • Share research findings with colleagues in clear and concise written, oral, and visual formats
  • Gather field data that helps tell the broader story of our user’s behaviors, attitudes, and motivations
  • Support other researchers on complex, strategic studies
  • Operate and maintain a usability lab
  • Research how to research-help the team develop best practices and new techniques
  • Assist the research team to package insights into design tools and assets for product managers and designers to leverage (personas, design principles, scenarios, etc., as appropriate)
79

UX Researcher Resume Examples & Samples

  • Apply research to interactive design, consult on advanced understands of user centered design and user research methodologies and interaction design
  • Lead highly collaborative design workshops and requirements gathering sessions with business and technology partners
  • Perform user testing and analysis of internal applications
  • Plan, conduct and synthesize generative and evaluative research using standard methodologies
  • Work with the design team to assess and modify applications
  • Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.Search Jobs US
80

UX Researcher Resume Examples & Samples

  • Usability testing, in-person interviews & one-on-one usability testing of desktop, web & mobile sites
  • Take UX Research to the next level and find solutions. Identify & pinpoint the problems
  • A/B testing, split testing, phone interviews, live with prototypes and users
  • Develop user tests, work with UX designers consistently
  • Participate in weekly design reviews, team watches usability testing
  • Manage a dynamic workload to balance priorities with deadlines to effectively meet project needs
  • Develop recommendations for use by business stakeholders and technical teams alike to influence decisions that create the best user experience, in conjunction with the rest of design team
  • Provide input on user centered design processes and implementation of these processes
  • Monitor user experience changes across competitors and other leaders in digital commerce to ensure we maintain an innovative user experience that keeps pace with customer expectations
  • Competitive analysis & heuristic evaluation
  • Conduct stakeholder interviews
81

UX Researcher Resume Examples & Samples

  • Design, plan and conduct user research, employing methods such as: remote usability, field studies, competitive evaluations, usability studies, RITE studies, surveys, diary studies, and other relevant approaches
  • Provide insight and vision to the team based on understanding user needs and behaviors
  • Knowledge of a variety of quantitative and qualitative user research methods including remote studies, lab and field studies, competitive benchmarking, diary studies, heuristic evaluations, survey research, etc
  • Experience with remote usability tools
  • Deep understanding of the nuances of different methods and how best to combine them to meet research objectives
  • Advanced Degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, Information Architecture or related field
  • Must be organized, able to act independently and able to switch rapidly between different projects in a fast-paced and exciting environment
  • Strong grasp of English language in order to communicate customer insights effectively
82

UX Researcher Resume Examples & Samples

  • Organize user tests in different markets to validate and get insights on new concepts and ideas
  • Lead the user interviews together with Product Managers and Designers to usability test more defined concepts and use qualitative methods for those that are at a much earlier stage
  • Document and analyze your findings to iterate on the concepts with the team
83

UX Researcher Resume Examples & Samples

  • Collect testing needs from internal clients - transform needs prioritized by business goals into testable questions. Proactively identify new opportunities that will offer actionable learning
  • BA/BS or MA/MS in behavioral science or closely related discipline. Qualifying fields include but are not limited to: Human-Computer Interaction, Human Factors, Psychology (Cognitive or Experimental), Interface Design, or Computer Science
  • 2 years of relevant experience in Human Factors as a Usability Analyst, Usability Support Analyst or similar role in a professional environment
  • Experience with an extensive variety of Usability research tools and methods (especially user-centered design processes), and involvement in running a variety of tests
  • Comfortable interviewing and observing people in many different situations while putting them at ease
  • Experience with Lean UX methodologies and able to write cohesive hypothesis statements
  • Proven ability to synthesize large amounts of information and distill it into meaningful data and research findings
  • Detail-oriented, with the ability to multi-task; Excellent written and verbal communication skills and solid project management and planning skills
  • Rudimentary statistical understanding and familiarity with SPSS or R
  • Self-directed with effective time management skills, comfortable with minimal day-today guidance and independently managing deadlines
  • Ability to quickly learn and adapt in a fast-paced, highly interactive environment
  • Exhibit strong problem solving, analytical, and critical thinking skills with the ability to make sound recommendations and decisions based on observed user behavior and prior experience
84

UX Researcher Resume Examples & Samples

  • Design User Research proposals with clear hypothesis, scope, audience and methodology
  • Conduct contextual user interviews, synthesising insights, delivering Insight Reports through contexts most likely to inform decision making
  • Propose and implement a quantitative research methodology which harnesses existing data relating to user behaviour, reports this in a manner able to drive prioritisation of work and created a continuous feedback loop that seeks to refine the quality of data sourced
  • Deliver Continuous User Insights as a Shared Service to the Schroders organisation, enabling decision makers to better empathise and understand user behaviour and review proposals on how to improve service experience
  • Lead the introduction of a new Usability Evaluation service for SCRUM teams and Product Owners to iteratively test solutions, in a timely manner, using methods ranging from Guerrilla testing to more formal Lab based-studies
  • Work in partnership with Strategists, Experience Designers, Prototypers, Service Designers to evaluate experience design concepts from early sketches to fully functional prototypes
  • Conduct Desk Research to identify trends in user behaviour within the finance sector and across a range of other sectors and find creative approaches to feed insights back into the Digital Group
  • Manage User Research requests from across the Schroders organisation, proactively proposing mechanisms by which demands can be met across Schroders key global offices - utilising agencies and training internal individuals who show potential
  • Collaborate cross-functionally with design, engineering, marketing and other groups
85

UX Researcher Resume Examples & Samples

  • Collect testing needs from internal clients - transform needs prioritized by business
  • BA/BS or MA/MS in behavioral science or closely related discipline. Qualifying fields
  • Self-directed with effective time management skills, comfortable with minimal day-today
86

UX Researcher Resume Examples & Samples

  • Research - target users
  • Strategy - persona development
  • Agency background
  • Communication and Presentation skills - good structure, organized thought process, clear and understandable manner
  • Build research to objectives: Create screeners, recruit and analyze data to find answers based on targeted users
  • Conduct qualitative concept and usability testing, document results and create insights and recommendations
  • Perform competitive analysis
  • Develop an understanding of the attitudes and behaviors of our target market
  • .Perform heuristic analysis, wireframe analysis, card sorting exercises
  • Create and analyze surveys data
  • .Summarize customer feedback from blogs, app stores, product feedback links and customer support reps
  • .Work with product and design teams to incorporate testing feedback into the end experience
  • Work in a cross-functional team of designers, product management, and copywriters to concept and develop solutions that are effective, authentic and innovative
  • Bachelor's Degree required. Preferably in HCI, UX or Usability testing
  • 5-10 years' experience as a UX Researcher
  • Strong portfolio that demonstrates testing capabilities
  • Excellent organization skills with a proven ability to manage multiple projects and adjust to frequent changes and priorities
  • Self-starter who can keep the big picture in mind, work through details, and sell ideas
  • Team player who works well with others
87

UX Researcher Resume Examples & Samples

  • Conduct usability research both online and in the field and provide recommendations for improvement and coordinate efforts with outside partners
  • Coordinate, conduct and moderate
  • Engaging with project teams to determine needs and the best way to test for those needs
  • Create testing plans, run/coordinate the testing (moderating), analyze results, compile reports
  • Experience with usability moderation (all types, particularly one-on-one)
  • Experience with testing software
  • Participant recruiting/screener creation
  • Experimental design, test method selection, debriefing, facilitation, participant recruiting/screener creation, statistical/qualitative/quantitative analysis, presentations (verbal and written)
  • 8 years of relevant work experience, including experience integrating user research into product designs and design practices
  • Financial Services or related experience
88

UX Researcher Resume Examples & Samples

  • Empathy over ego
  • Progress over stagnation
  • Effectiveness over speed
  • Curiosity over contentment
  • Collaboration over separation
  • Working with the Digital Commerce team, Consumer Research and stakeholders across the organization to identify business goals and extrapolate them into product goals
  • Leveraging data supplied by other Choice business units to understand our audiences and facilitate the creation of user profiles, personas and the most important customer tasks and goals
  • Identifying appropriate qualitative research tools to gather objective user feedback (e.g., surveys, usability testing, user and stakeholder interviews, etc.)
  • Owning the process of qualitative research planning and execution, including survey / test design, script writing, scheduling, test moderation, analysis and presenting results
  • Coordinating with Product Managers and other internal stakeholders to ensure smooth execution
  • “Connecting the dots” by presenting actionable recommendations to our team, stakeholders and executives that directly align with user and business goals
  • Mentoring internal team members on UX best practices related to usability and user needs
  • Degree in human factors, human computer interaction or a related field plus 3 years of professional experience, OR at least five years of practical UX research experience
  • Experience with analytics programs, such as Adobe Analytics and/or Google Analytics
  • Thorough understanding of qualitative user research tools (e.g., surveys, usability testing, user and stakeholder interviews, A/B testing and multivariate testing)
  • Experience conducting both remote and in-person usability studies
  • Experience presenting UX best practices at conferences and within a company
  • Experience creating and working from personas and customer journey maps
  • Experience in journalism, editorial interviewing and writing preferred
89

UX Researcher Resume Examples & Samples

  • Take responsibility for the coordination, planning, prioritization and execution of user research projects
  • Work closely with a team of Product Managers and Engineers to create an intuitive, cohesive and seamless user experience across all products
  • Work with the Engineering team to ensure technical business needs are met while maintaining a strong focus on the user experience
  • Advocate and be the voice of Cisco’s customers in the Company’s product development process
  • Distill complex problems and propose simple, elegant solutions
  • 5+ years UX research design for consumer or enterprise web applications
  • Experience collaborating with senior executives to understand business objectives; ability to present research objectives, process and vision to senior leadership
90

UX Researcher Resume Examples & Samples

  • Excellent communication skills, ability to communicate ideas visually, verbally, and in writing
  • Experience in the digital health domain
  • Workshop planning and facilitation experience
  • International research experience
91

UX Researcher Resume Examples & Samples

  • Work closely with product teams to identify research topics Design studies that address both user behavior and attitudes
  • Conduct research using a variety of qualitative methods and surveys
  • Work cross-functionally with design, product management, content strategy, and engineering
  • Statistical skills (e.g., t-tests, ANOVAs, regression, chi-square)
  • Survey construction and analysis
  • Passionate about Instagram and able to speak to our technology/industry
  • Patient, communicative, team player that is detail oriented and has outstanding interpersonal skills
  • Experience partnering with product managers, designers, content strategy, and engineering
92

UX Researcher Resume Examples & Samples

  • You have at least 5 years’ experience of user research within software development
  • You have a bachelor degree or the equivalent level of experience in user research
  • The drive to interact with a lot of users and learn about companies
  • You feel the need to continuously improve our customers’ experience and happiness regarding our products
  • You have experience with various research methods such as surveys, interviews, diary studies and usability studies
  • Experience with Lean UX and design-thinking methods
  • Experience with qualitative and quantitative data collection and analysis
  • You are a highly effective collaborator and a good communicator
  • Knowledge of, and experience with, user-centered research methodologies such as usability testing, interviews and observations
  • The ambition to help build and maintain a strong user-centered culture at Exact
  • A competitive salary package
  • The best UX colleagues who will provide you with guidance and on-the-job training
  • Healthy food every day
  • Our own fitness center with a personal trainer
93

UX Researcher Resume Examples & Samples

  • Participate in all aspects of user research and design to provide expertise and guidance in order to deliver superior application user experience to business partners for web, mobile web and mobile applications
  • Participate in all aspects of User Centered Design to provide expertise and guidance around the design, development, analysis and testing of mobile, web and desktop computer applications
  • Be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing
  • Applying research to interactive design, consulting on advanced understands of user centered design and user research methodologies and interaction design
  • Leading highly collaborative design workshops and requirements gathering sessions with business and technology partners
  • Conducting usability research both online and in the field and provide recommendations for improvement
  • Performing user testing and analysis of internal applications
  • Planning, conducting and synthesizing generative and evaluative research using standard methodologies
  • Working with the design team to assess and modify applications
  • Working with project business representatives and team members to test business requirements using heuristic/qualitative methods
  • 5 - 8 years planning and testing complex web sites and mobile experiences
  • Expert level experience in usability best practices, information architecture, interaction design and user research methodologies,
  • Expert level experience in user flows, user journey maps, personas, heuristic evaluations other standard user research deliverables
  • Extensive Analytical experience working with huge volumes of data
  • Portfolio of work that includes examples of personas, heuristic evaluations, competitive reviews and usability testing facilitator guides and reports
94

UX Researcher Resume Examples & Samples

  • Identify and evaluate UX research opportunities within corporate website
  • Clearly communicate research findings to diverse audiences through written reports and presentations
  • Work both independently and collaboratively with across teams and stakeholders to implement, monitor, and analyze research
  • Develop framework that enables UX research processes for corporate website
  • Lead online usability tests with customers for a variety of content areas
  • Develop un-biased online research studies using a range of methods, including: card sorts, tree tests, click tests, and usability studies
  • Create test plan and moderate in person or remote usability studies
  • Bachelors degree in relevant field and/or equivalent work experience
  • 1+ years of experience in a usability role
  • Experience leading and moderating usability studies
  • Ability to make recommendations and present complex information to non-technical audiences
  • Experience with remote usability tools, UserZoom is preferred
  • Experience with A|B testing and digital analytics
  • Efficiency with Microsoft Office and PowerPoint for presentations
  • Strong time management skills and the ability to be self-directed when needed
  • Focused attention to detail
  • 2+ years of experience in a usability role
  • Familiar with HTML & CSS
  • Experience with online A|B testing tools, Optimizely is preferred
  • If interested, please send resumes directly to Courtney Leach at cleach@apexsystemsinc.com*
95

UX Researcher Resume Examples & Samples

  • Usability Studies
  • Lead online usability tests with customers for specific businesses
  • Create study templates for efficient global distribution of common study types
  • A|B Testing
  • Knowledge of A|B testing and multivariate testing methods
  • Manage the end-to-end A|B testing process including requirements gathering, test design and accurate result measurement
  • Collaborate with cross-functional partners to develop clear and measurable testing objectives that align with business and customer goals
  • Develop processes that enable the successful development of experiments
  • Work both independently and collaboratively with Customer Experience team and stakeholders to implement, monitor, and analyze A|B and multivariate tests
  • Support the generation of meaningful test ideas
  • 2+ years of experience in a usability role, preferably in an ecommerce environment
  • Experience in a Lean UX or other Rapid Iterative Testing and Evaluation environment
  • Experience in an ecommerce, mass merchant or retail environment
  • Experience conducting research with international customers
96

UX Researcher Resume Examples & Samples

  • Build and maintain a research roadmap and a regular cadence of gathering user data
  • Define and evolve the Qualtrics personas over time
  • Help set up practices for recruiting participants, attending usability sessions and accessing usability research recommendations
  • Bachelors degree and at least 3 years of industry experience or masters degree and at least 2 years of industry experience conducting effective user research by applying a broad range of methodologies including in person and remote usability testing, site visits, paper prototype testing, concept testing, survey design, diary studies, and contextual inquiries. PhD is considered a plus
  • Experience working in an Agile development environment is considered a plus
97

UX Researcher Resume Examples & Samples

  • Reveal what our users need from our products by conducting primary research, exploring the behaviors and motivations of our users
  • Inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings
  • Evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects
  • Work with designers, product managers, engineers, and marketing to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Scope and lead projects that move from discovery research to synthesis, ideation, design, and testing of new product concepts
  • Conduct user research at all stages from discovery to validation, using a variety of research methods to develop user understanding
  • Know when and why you use specific research methods, approaching problems using the research goal as a driving factor towards research planning and method selection
  • Present and communicate research and analysis clearly and effectively across various organizations in any format required
  • Leverage analytics tools and techniques to measure success, present opportunities, and support decision-making and prioritization
  • Share discoveries, influence stakeholders, and create energy around research approach and methodology
  • Strategically balance the overarching customer experience with product roadmaps, business rationale, partner priorities, etc
  • 2+ years of experience withHuman Computer Interaction
  • A strong set of principles, practices, and philosophies that span business, technology, and design and the ability to use and present them with eloquence and precision
  • Relentless desire for innovation, balanced with business needs, and customer expectations
  • Be an experienced facilitator with the ability to balance conversation within cross-functional groups and drive toward consensus
98

Associate UX Researcher Resume Examples & Samples

  • Monitoring customer feedback comments from multiple channels (surveys, emails, online chat, etc.) for several digital properties
  • Categorizing customer feedback comments to identify trends, actionable feedback and insights into our customers’ experience on our properties
  • Reporting on trends and insights gleaned
  • Responding to customers who leave feedback to clarify the customers’ issues and resolve them if possible
  • Reaching out to customers to recruit them for feedback/research opportunities
  • Writing interview scripts, surveys and/or usability tests to get customer feedback on specific UX solutions
  • Market research, competitive analysis and knowledge of best-in-class UX standards for our industry
  • Utilizing the UX lifecycle to build solutions that improve the digital experience
  • Interaction design including wire framing and user flows
  • Collaboration with other teams to understand business needs and make UX recommendations based on them
  • Contributing to foundational areas of the UX team
  • Experience working on websites, eCommerce and/or mobile interfaces
  • Experience with surveys, usability testing and focus groups including preparation, execution and analysis
  • Experience with market research development including personas and competitive analysis
  • Experience in interaction design including wire framing and user flows
  • Understanding of UX best practices and how they apply to varied projects
  • Proficiency with the MS Office suite, specifically Excel for reporting VOC data
  • Ability to work on multiple projects, prioritize and consistently deliver on time and on budget
  • Excellent communication and presentation skills (verbal, graphic and written)
  • Experience working with external customers/end users and communicating effectively with them
99

UX Researcher Resume Examples & Samples

  • User Researcher in NY office-largest concentration of User Researchers
  • Will sit in house usability lab-researchers are assigned to product teams
  • Usability testing for new features of a product that is slowly rolling out
  • This candidate will be assigned to a product-more like a product line (mobile, digital wealth management, or personal)
100

UX Researcher Resume Examples & Samples

  • 3+ years working on mobile-first products
  • Assertiveness
  • 2-4 years
101

UX Researcher for Global Financial Institution Resume Examples & Samples

  • 1) Candidate must have atleast 1-3 years of experience with UX research
  • 2) Must have basic UX design skills (ie. wireframing)
  • 3) Must have a portfolio to provide 2-3 samples of past research
102

UX Researcher Resume Examples & Samples

  • Employ user-centered design methodologies to drive a better user experience in company services
  • Conduct user research regarding Northrop Grumman employee interaction with internal systems and services
  • Perform thorough analysis of research data in order to create actionable findings
  • Be a strong and vocal user advocate that emphasizes the best possible user experience
  • Contribute to the design process of creating graphical mock-ups and/or UI prototypes that communicate design principles and obtain stakeholder buy-in
  • BS/BA in Information Communication Technology, Human-Computer Interaction, Computer Science, or a related field
  • 2+ years relevant job experience with a BS degree (or no experience with an MS degree)
  • Ability to graph and report analysis of research topics
  • Proven experience presenting research findings to stakeholders
  • Experience with graphical design, wire framing, and prototyping tools
  • Strong working knowledge of HTML, CSS and JavaScript
  • Experience creating user research plans that align with service strategies and product roadmaps
  • Ability to create research scripts – Usability Tasks, Interview Questions, Survey Questions, etc
  • Ability to identify the best research method for a given business problem
  • Experience with identifying and mitigating bias
  • Experience with analyzing large data sets around users, such as web analytics
103

UX Researcher Resume Examples & Samples

  • As a UX Researcher for WSPV, you'll have the opportunity to support our research activities in developing innovative, user-friendly, best-of-breed products. You will play a pivotal role in consumer electronics product development life cycle. You will partner with the PM leads to create and run an end to end user experience plan consisting of: surveys, 1:1 interviews and large focus groups / roundtables - owning the creation of materials, as well as the analysis and reporting (both quantitative and qualitative). You'll present your findings to the Product Leads to influence the design of the product / experience
  • Become a product expert on our product and its release cycles 2. User research preparation activities (ex. recruiting participants, lab setup, study planning, etc.) 3. Administering questionnaires, surveys, and interviews
  • Running usability testing sessions
  • Analyzing and interpreting both qualitative and quantitative data
  • Creating findings and recommendation reports from user studies
  • B.A./B.S. or M.A./M.S. in HCI, Human Factors, Cognitive Psychology, HCI/Computer Science, Anthropology or other field emphasizing human behavior
  • Minimum 2 years of experience conducting quantitative studies
  • 3 years of work experience in an applied research with hardware and/ or wearables
  • Strong understanding of strengths and shortcomings of different quantitative and statistical methods as well as qualitative and experimental research methods, including when and how to apply them during each part of the product development phase
  • Deep interest and aptitude in product development
  • Proven ability to multi-task and manage multiple projects. Can work independently, prioritizing time between multiple projects and be flexible by adapting to changing schedules and different projects
  • Experience converting research findings into actionable insights for product design
  • Technical experience (e.g., ability to translate technical concepts into non-technical terms and vice versa, able to troubleshoot an issue with little guidance and direction)
  • Excellent problem-solving capabilities and superior analytical skills
  • Excellent observational, interpersonal, oral and written communication, and collaboration skills. -
  • Ability to interact with diverse technical and non-technical groups
  • Basic working knowledge of statistics (SQL, SPSS or other statistical packages)
  • Create UI interface prototypes
  • Technical aptitude with basic graphic and video editing tools
104

UX Researcher Resume Examples & Samples

  • Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner
  • Follows processes and best practices of UCD and Research and contributes to the communication and establishment of UCD processes across projects
  • Works with internal and external customers (Marketing, Service Technology, end-users and domain experts) to analyze user and business needs
  • Conducts usability tests, card sorts, surveys, focus groups, interviews, task analysis, field and crowd sourcing user research
  • Identifies the appropriate user experience research methods/activities for each project, and is responsible for designing, planning, implementing and communicating the results of these studies to the project teams
  • Provide input to the User Interface design of Web and mobile applications based on research findings
  • Work collaboratively with UX team members, Development teams, Product Owners, Users, and other stakeholders as part of an agile software development process
  • Leverage User Experience research and analysis techniques to evaluate product requirements, user interface designs, and product modules or functional areas
  • Participate in the development of schedules by providing estimates regarding individual research tasks. Assist management in project tracking by providing regular, comprehensive status reports and/or project plans
  • Acts as an internal UX Research consultant providing business and technical guidance on user experience to Development, Product Management and other stakeholders
  • Proficient at planning for, recruiting, designing, and moderating research activities
  • Capable to scoping research projects and determining appropriate methods
  • Experience conducting research throughout an agile development process
  • Bachelor’s or Advanced Degree in a field such as Cognitive Psychology, Human-Computer Interaction, Human Factors, Engineering Psychology, Computer Science, Technical Communication, or Information Design
  • 5+ years of UX research experience and/or Usability Certification in lieu of degree
  • Bilingual in English and French - the candidate should be comfortable conducting research in both English and French
105

Associate UX Researcher Resume Examples & Samples

  • Support and collaborate with senior researchers, designers, strategists, product managers and engineers in developing and executing user research to ensure an optimal user experience
  • Plan and conduct user research using qualitative and quantitative methods for both in-person and remote studies; including usability testing, heuristic reviews, card sorting, surveys, 1:1 interviews, contextual inquiry and secondary research
  • Write clear, concise and compelling research summaries
  • 0-6 month of experience
  • Knowledge of user-centered research and design methods
  • Knowledge of planning and moderating user research and testing
  • Portfolio of previous projects/research
  • Familiarity testing web user interfaces, desktop clients, or mobile UIs
  • Experience with usability testing technologies, software and hardware both in lab and remotely
106

Associate UX Researcher Resume Examples & Samples

  • Conducting user research using a wide variety of qualitative and quantitative research methods, in-person and remote
  • Communicating research results and insights to diverse audiences through compelling and meaningful media
  • Collaborating with stakeholders including UX team members and Product Managers to identify and prioritize research opportunities in a fast-paced, rapidly changing environment
  • Providing design direction to the UX team via mid-to-high fidelity concepts and prototypes based on user research feedback
  • Conducting user testing of design concepts and prototypes
  • Synthesizing analytics data around usability and adoption of current systems
107

UX Researcher Resume Examples & Samples

  • Own designing, conducting, analyzing, and reporting on user-centered design research and usability studies for Workday products
  • Act as a champion for identification of our users’ needs and goals
  • Have eagerness and desire to collaborate with designers, other researchers, product managers, developers and executives
  • Have excellent interpersonal and communication skills
  • Work collaboratively with other researchers to evolve our standards
108

UX Researcher Resume Examples & Samples

  • A strong understanding of good user experience
  • A knack for synthesizing feedback and data into actionable insights
  • Experience working with designers, engineers, and product organizations
  • A curiosity to learn and take on new challenges in a fast-paced environment
  • A passion for solving for the customer
109

UX Researcher Resume Examples & Samples

  • Creating UX Research processes from scratch
  • Analyzing data gathered from research to determine what is important and what needs to be reported
  • Helping educate the company and leadership on the findings
110

UX Researcher, Browse Resume Examples & Samples

  • Work with Marketplace team members and management to establish a research process for new taxonomy design to support business use cases
  • Drive usability, card sort and research processes across the global Browse team
  • Incorporate website metrics and customer behavior data into research to support intelligent decisions on how we should build the best taxonomy CX for customers
  • Experience with designing Card Sorts and relevant research methods
  • Passionate about website usability with great instincts for improving customer shopping experience
  • Detail-oriented, decisive, and self-motivated
111

UX Researcher Resume Examples & Samples

  • Design and conduct user research studies, including, among others, lab-based and remote usability studies, field studies, surveys, and usability inspections (heuristic evaluations or cognitive walkthroughs)
  • Collaborate with product teams to define and prioritize user experience research questions
  • Ensure effective communication of research findings, including synthesizing them into workable design principles
  • Drive product improvements based on research findings in close collaboration with UX designers, engineers, and product managers
  • Participate in product reviews and strategic research planning
  • BA/BS in human computer interaction, cognitive science, experimental psychology, anthropology, information science or related field. In lieu of degree, 4 years of relevant work experience
  • Experience conducting evaluative lab studies and field studies in professional settings
  • Working knowledge of statistics and the principles of experimental design
  • Understanding of user experience design principles and best practices
  • Strong understanding of strengths and shortcomings of different research methods, with a specific understanding of iterative design and usability testing skills
  • Excellent written and oral communication skills; can present findings concisely and effectively. Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
  • Ability to meet deadlines and deliver high-quality work on schedule
112

Principal UX Researcher Resume Examples & Samples

  • Establishing business research priorities, identifying and communicating risks and mitigation plans in collaboration with stakeholders; developing and maintain goals, milestones and completion dates
  • Defining, driving and championing new technologies, collaborations and improved processes to define, leverage and implement world-class analysis (e.g., defining strategic business questions, implementing measures, data sources, methodology and study design, data)
  • Partner with product team to identify and prioritize research goals based on analysis of current knowledge, project objectives and risks
  • Thrives on ambiguity. You love to dive into unknown territory and invent simple, elegant solutions to complex business and usability problems
  • Exceptional behavioral data-collection and analysis skills, (e.g., designing, conducting, and analyzing all kinds of user data.)
  • Excellent communication, presentation, analytical skills and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • 10+ years success leading Design Research projects with demonstrated impact
  • A strong research portfolio demonstrating past work experience and deliverables (e.g., study plans, reports)
  • Master’s degree in I/O Psychology, Behavioral Psychology, Statistics, Human Factors or Sociology
  • Demonstrated skill and creativity for selecting the right mix of methods to provide actionable insights to research questions and business goals, and the capacity to invent new methods when the right method does not exist
  • Proven track record for close team collaboration and influencing outcomes with a well-informed direction
  • Hands-on experience with user insights and trends research, iterative prototype evaluation, value proposition assessment, concept testing, lab-based user testing, and field research
  • PhD in I/O Psychology, Behavioral Psychology, Statistics, Human Factors or Sociology
  • Previous experience in an incubation environment or on "v1" products or services
  • A healthy mix of qualitative and quantitative methodologies
113

UX Researcher Resume Examples & Samples

  • Research and analyze applications and websites to determine appropriate user experience research activities
  • Conduct user experience research activities such as usability tests, card sorts, surveys, focus groups, and interviews for complex ADP products and websites
  • Conduct user experience recruiting activities, such as
  • Bachelor's degree in Psychology, Human Computer Interaction, Human Factors, Usability Engineering, or Information Design plus 2 years' experience
  • Certification in Usability plus 4 years' experience is acceptable in lieu of a degree
114

UX Researcher Resume Examples & Samples

  • You will plan and execute research projects
  • You will lead projects end to end: develop scripts and screeners, moderate, analyze, synthesize and deliver results
  • You will collaborate with other researchers as necessary, especially for more complex/multi-modal studies
  • You will generate insights for both generative and evaluative purposes
  • You will communicate results and illustrate suggestions in compelling and creative ways
  • You will package insights into design tools and assets for product managers and designers to use (personas, design principles, experience maps, scenarios, etc., as appropriate)
  • You have workshop planning and facilitation experience
115

UX Researcher Resume Examples & Samples

  • End-to-end in all aspects of user research (design, recruiting, moderation, analysis, reporting)
  • Assist in translating requirements, information/interaction designs, and business/user needs into relevant, simple, elegant, and powerful UI Experiences
  • Actively monitor and analyze research, data, and trends from internal sources, academic research, and industry published reports to inform and improve our research method
  • Effectively and intelligently help in the iteration of designs by pinpointing key data points from testing, reviews, etc
  • Present and communicate research clearly and effectively across various organizations in any format required
  • Work closely with cross-functional teams to help them identify and prioritize their research needs
  • Able to sell, support, explain, and simply present research to various audiences—from sophisticated design experts to developers to executives
  • Conduct usability testing of tools, apps, and other experiences
  • Bachelor’s degree or military experience
  • At least 4 years of usability testing and UX research experience
  • Master’s degree in Behavioral Science, Computer Science (with Human-Computer Interaction focus), Human Factors, Usability, or Cognitive Psychology
  • 4+ years of experience integrating UX research into Agile environments
  • Strong grasp of quantitative data analysis, statistics, and survey research
116

UX Researcher Resume Examples & Samples

  • Team contributor, organized and an excellent communicator
  • Passion for understanding customers and their needs
  • Can manage multiple projects simultaneously
  • Excellent typographic skills and an eye on feasible production
  • Excellent problem solving skills, thinking beyond the familiar, and comfortable with ambiguity
  • Strong skills in statistics (descriptive statistics, benchmarking, predictive modelling adjustment, etc.), and management of statistical packages
  • Great synthesis capacity
  • Good written and presentation skills
  • Design Masters will be valued but equivalent practical experience can compensate
117

UX Researcher Resume Examples & Samples

  • University degree and 3+ years experience in applied product research for a commercial B2B, B2C, SaaS or Mobile product
  • A portfolio of your previous work demonstrating how your research influenced product design and examples of qualitative and quantitative methods used to affect outcome
  • Proven experience designing studies that address user behavior and attitudes, fuel ideation and formulate better understandings of user pain points
  • Practical experience in managing contextual inquiry and other methods that shed light on the psychology behind decisions
  • Empathetic and human-centric approach to analysis
  • An understanding of quantitative, behavioral analysis and statistical concepts
  • Can communicate results and illustrate suggestions in compelling and creative ways
  • An understanding of Agile product development practices
  • Knowledge of traffic and usage patterns and the ability to visualize data to explain how different types of customers use our products
  • Preference given to candidates with a web application background or HCI and experience dealing with quantitative data
  • Strong communication skills both written and verbal and ability to influence direction across all disciplines within the organization
118

UX Researcher Special Projects Resume Examples & Samples

  • Identify and prioritize research questions based on the analysis of existing product designs, business needs, project goals and risks
  • Employ the best research method(s) including manage research agencies based on research questions, timeline and resourcing
  • Eagerness to continually learn, grow and improve the craft of UX research
  • 5+ years of hands-on experience conducting UX research in an applied setting
  • BA/BS in psychology, sociology, anthropology, human computer interaction or related discipline
  • MA/MS in psychology, sociology, anthropology, human computer interaction or related discipline
119

UX Researcher Resume Examples & Samples

  • Advise partners and team members on research opportunities and best practices at various stages of the product cycle
  • Manage your own process: Identify and execute on high-impact projects, triage external requests, and bring projects to conclusion in time for the results to be useful
  • 3+ years proven success leading strategic user research projects with demonstrated impact to internal and external customers
  • A strong portfolio showing past work experience, deliverables, and entrepreneurial innovation across a broad range of methods
  • End-to-end experience with all aspects of the design research lifecycle (research road mapping, study design, recruiting, moderation, analysis, reporting, communicating results, and executive presentations)
  • Experience with consumer software and hardware products
120

UX Researcher Resume Examples & Samples

  • Define the MVP CX vision
  • Ability to tell a clear story fueled by research
  • Develop customer journey maps, empathy maps, needs analysis and personas based on research
  • Lead in-person design thinking workshops to define/refine MVP features and customer journeys with the core product team
  • Perform expert reviews to understand pitfalls of the current experience
  • Create competitive analysis to understand and compare product landscape
  • Moderate and report on in-depth interviews
  • Manage multiple projects, track status and build research to objectives
  • Present CX strategy and UX research outputs
  • Keep abreast of industry development and new technologies
  • Bachelor's Degree required in HCI, CX or UX related field
  • 8+ years in a CX Strategy or User Research role at an agency or similar fast-paced work environment
  • Proven storytelling ability
  • Ability to turn strategy into design requirements and prioritize what to work on first
  • Analyze and document competitive trends
  • Develop user journeys, empathy maps, needs analysis, storyboards and flow diagrams
  • Perform and report on in-person/online qualitative and quantitative testing for new concepts or existing products
  • Create personas and map requirements to them
  • Validate strategy to understand if it meets customer expectations and behaviors
  • Ability to create schedules and manage multiple priorities
121

UX Researcher Resume Examples & Samples

  • Evolve research into actionable insights, concepts and solutions
  • Communicates ideas clearly and presents concepts, ideas and prototypes to stakeholders, product and engineering teams for review and feedback
  • Reports to UX Manager
  • Minimum BA/BS or MS degree in Cognitive Psychology, HCI/d, Human Centered Computer, Information Science, or related field
  • At least 3 years of experience conducting user research for software products, web applications and/or complex websites
  • Excellent verbal and written communication skills (we'll ask for samples of how you present and share findings)
  • Ability to quickly document and share usability issues with teams. We need results in hours, not days or weeks
  • Ability to recommend user interface changes to fix usability issues
  • Sense of humor
122

UX Researcher Resume Examples & Samples

  • Hands-on experience planning and conducting UX research in an agile product development setting
  • Demonstrable understanding of UX research methodology, usability heuristics and human-centered design
  • Ability to create clear and engaging UX deliverables
  • Extreme attention to detail, with excellent written and verbal communication skills
  • Strong qualitative and quantitative data analysis skills
  • An educational background in the following or relevant work experience: Psychology, Human Computer Interaction, Cognitive Sciences, UX/UI Design, or any discipline with a strong emphasis on qualitative and quantitative research methods
123

UX Researcher Resume Examples & Samples

  • Create specific UX research plans for the web properties and applications, for internal and external audiences
  • Manage or assist in all phases of UX research methodologies for various projects
  • Develop scenarios and create task-based activities for moderated (in person and remote)
  • Design tasks for unmoderated studies
  • Generate UX research questions after considering all angles, opportunities and challenges to gain a deeper understanding of intended users
  • Design and create survey and interview questions
  • Care about people and their situation, be genuinely curious
124

UX Researcher Resume Examples & Samples

  • Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, diary studies, surveys, user/usability testing (remote and in-person), and any other methods you find impactful
  • Review, analyze, and communicate qualitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
  • Partner with our quantitative UX and analytics partners to provide qualitative context for their quantitative insights
  • Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
125

Associate UX Researcher Resume Examples & Samples

  • Writing recruitment ads to post on student portals and Craigslist
  • Posting and managing live ads
  • Following up with successfully screened participants
  • Managing communication with confirmed participants
  • Following up with participants after studies are completed for any additional information that may be required
  • Searching panel for candidates for upcoming studies
  • Keeping track of payments to participants
  • Adding metadata to participant database that tracks past study history, payment info, and other metadata that can improve search
  • Learning and documenting any integration of new tools that are used for panel management
  • Scheduling research sessions with development teams
  • Investigating and reporting on new methods
  • Observing studies and taking notes
  • Sitting in on meetings with development teams
  • Conducting heuristic evaluations
  • Conducting ethnographic studies
  • Annotating video data
  • Designing studies
  • Running studies
  • Formatting study report templates
  • Reviewing and reporting on collected qualitative and quantitative research
  • Reviewing and reporting on collected business intelligence data
  • Creating graphs and other data visualization
  • BA, BS in Computer Science, Psychology, Sociology, Marketing, Anthropology, HCI, Human Factors, Design, Media Studies, Interactive Design, Game Design, Symbolic Systems, Digital Culture or related field
  • Excellent communication skills including the ability to visualize data in unique ways, present evidence and make recommendations to development teams
  • Must possess interest in games, game design and free to play economies for a wide variety of genres including fashion/design and time management games
  • Ability to work in our Burlingame office for one day a week is a plus
126

UX Researcher Resume Examples & Samples

  • Education: MS or PhD in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or equivalent practical experience
  • 3-4 years experience conducting qualitative research; industry experience required
  • Experience with both Lab and field research
  • Experienced at large programmatic research and analysis
  • Excellent interpersonal, communication, negotiation and collaboration skills
127

UX Researcher Resume Examples & Samples

  • Conduct discovery sessions to unearth the problems users are experiencing
  • Test apps and tools online, on the phone, and in-person
  • Compile and review research results and report key findings
  • Provide insights and actionable recommendations for app development and improvement
  • Education and applied experience in one of the following areas: User Experience, Psychology, Anthropology, HCI, Human Factors, Cognitive Science or other relevant fields
  • Have the ability to work on location in the New York City area
  • Have the ability to work up to 40 hours per week
  • Ability to prioritize and manage work to adhere to critical project timelines in a fast-paced environment, while remaining detail oriented
  • Familiarity with user-centered design principles, careful attention to detail, as well as ability to grasp multiple product requirements
  • Adept at user-centered research methodologies
  • Curious and creative; enjoy complex issues and problem solving
  • Ability to facilitate the rapid iterative design process
  • Experience with CTA (Cognitive Task Analysis) Interviewing techniques is a plus
  • Inferential statistics experience
  • SCSS, SAS, and/or R expereince