Software Quality Assurance Manager Resume Samples

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SC
S Cruickshank
Savanah
Cruickshank
969 Jace Centers
Detroit
MI
+1 (555) 253 6235
969 Jace Centers
Detroit
MI
Phone
p +1 (555) 253 6235
Experience Experience
New York, NY
Software Quality Assurance Manager
New York, NY
Orn, Kiehn and Hettinger
New York, NY
Software Quality Assurance Manager
  • Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results
  • Work with and manage remote teams
  • Partner with product and development managers on features, stories, and tasks
  • Roll out process improvements and innovations to continuously improve delivery
  • Complete all management activities for direct and indirect team members, including hiring, performance reviews, salary decisions, mentoring, coaching and all duties normally associated with being a hiring manager; prepare and administer mid-year and annual performance evaluations
  • Participating in development plan and performance reviews of direct reports
  • Manage HR and Performance aspects of employees
New York, NY
IT Software Quality Assurance Manager
New York, NY
Toy, Breitenberg and Shields
New York, NY
IT Software Quality Assurance Manager
  • Initiate corrective actions if the project data is going above or below the control limits established in the PCBs and ensure necessary action
  • Perform process adherence assessments & phased exit reviews are conducted as per SQA guidelines and procedures
  • Identify, log and track for closure of any deviations from the standards
  • Ensure approved software development standards, processes and procedures are adhered to, as well as make recommendations on the adoption of industry best-practices
  • Document compliance summary reports for the projects and ensure execution of the same
  • Identify, track and analyze project quality goals and objectives in terms of predicting the defects based on historical Process Compatibility Baselines (PCBs)
  • Partner with the project team(s) to collect the data for the identified metrics per project's defined process and provide analysis of those metrics; Log data to the organization's metrics repository after the review
present
Los Angeles, CA
Senior Software & Quality Assurance Manager
Los Angeles, CA
Schultz, Kris and Jast
present
Los Angeles, CA
Senior Software & Quality Assurance Manager
present
  • Lead multiple QA teams, working with QA specialists and testers to ensure quality delivery
  • Support existing agile teams and expansion of agile within department
  • Mentor and coach QA specialists and testers
  • Contribute to departmental metrics and governance standards
  • Ensure compliance with QA policies and procedures
  • Build strong, lasting relationships across Mitel, focusing on peer and senior management levels
  • Contribute to decisions, collaborating with cross functional teams and senior management
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Texas A&M University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
  • Establish metrics to determine readiness, quality and operability of software, systems and products
  • Basic knowledge and understanding of software architecture, design and development as well as interconnectivity between platforms and applications
  • Ability to establish solid working relationships with peers and subordinates
  • Basic knowledge and understanding of application development tools, concepts and languages on both mainframe & distributed platforms
  • Ability to create and deliver results in a highly collaborative environment
  • Extensive knowledge and understanding of testing and quality assurance tools
  • Ability to instruct and educate others on developing applicable test plans, scenarios, cases, and scripts
  • Relocation assistance is available
  • Knowledge of Agile Software Development would be
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14 Software Quality Assurance Manager resume templates

1

IT Software Quality Assurance Manager, VP Resume Examples & Samples

  • Works closely with the development team as testing and software development become more closely linked throughout the software development lifecycle using the latest Waterfall and / or Agile methodologies
  • Managing onshore and offshore test teams and planning, scoping and managing the Test teams through the whole test process
  • Lead efforts to develop, document, and implement applicable QA processes and procedures to provide more effective quality methods within the group in support of providing quality products
  • Identify and analyze defects/test results and be able to deduct the chain of events leading to a failure
  • Identifies relevance of organizational change on own team or work effort. Participates in planning change effort for own team or functional specialty. Adjusts own work effort, style, and content to support desired change. Employs available and relevant resources for implementing change. Evaluates potential impact of changes and identifies ways to increase acceptance
  • Communicate critical issues and status updates in a timely manner. Ability to effectively communicate and provide data to leadership in regard to proposed changes to plans and resources based on project timelines and deliverables
  • Educate and train peers and subordinates on the QA process and provide guidance to them when they are unclear about the process
  • Provide coaching and guidance to the Quality Assurance Team on “best practices”. Effectively delegate tasks to others and the ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability
  • Hires and manages a team; coaches, mentors, counsels and develops team members. Defines individual performance objectives and development plans and ensures alignment with quality, project and organizational objectives
  • Develops financial plan and manages to it; provides oversight for Quality Assurance financial plan and utilizes processes, tools and guidelines for overseeing and optimizing the costs and budgets for QA services
  • Enhances business partnerships and creates workflow efficiencies by maintaining positive relationships with established clients; may work with clients on emerging relationships; balances individual client needs with business priorities
  • Leverages external resources/contractors when required and ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines in a matrixed environment
  • Develops, implements and executes project plans for project and assignments; establishes scope and schedule; assigns, coordinates and monitors projects and assignments; oversees staff deployment
  • Initiates process improvement activities which enhance overall effectiveness; proactively seeks ways to improve human resource and other management processes
  • Own and manage the testing activities of multiple application or releases throughout its software development lifecycle covering Functional, Non Functional & Regression Testing across System and System Integration Test level. Facilitate and coordinate the right level of UAT
  • Experience in identifying and implementing process improvements that improve the level of delivery while finding cost optimization opportunities
  • Strong teaming, problem solving and communications skills will be required as this person will be a member of the senior management team
  • 12+ years of quality assurance experience, with at least 5 years working in an onshore/offshore model and managing major program/multiple projects
  • Good team player and effective leader with a long term vision
  • Strong experience with statistics and analysis. Must have strong analytical, investigative and coordination skills
  • Must demonstrate effective communication with management, peers, and subordinates, both verbally and in writing
  • Must be able to work with minimal or no supervision and have the ability to prioritize workloads quickly and efficiently. Should have worked in a regional operating model with matrix reporting and experience managing multiple clients
  • Expert skills in using Quality Center. Exposure to test automation and performance tools, like QTP, LoadRunner and Performance Center
  • Experience with Microsoft Office suite and MS Projects
  • Rich technology experience and good exposure to latest advancements in Testing
  • Domain experience in payments, cards, banking and/or trade business a plus
  • PMP and ISTQB/QAI certification a plus
2

Software Quality Assurance Manager Resume Examples & Samples

  • Partner with product and development managers on features, stories, and tasks
  • Participate in feature grooming and sprint planning sessions
  • Roll out process improvements and innovations to continuously improve delivery
  • Mentor and guide engineers
  • Career management and development of direct reports
3

Software Quality Assurance Manager Resume Examples & Samples

  • Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together
  • Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
  • Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results
  • Develops resource plan for team, including utilization, capacity and capabilities
  • Develops technology plans for specific technology areas, including resource utilization, capacity, budgets and capabilities
  • Manages the allocation of resources to both development projects and sustainment services
  • Participates in budgeting and budget management for the unit and for projects
  • Plans and manages business unit/department processes and practices to ensure that programs are aligned with company business goals and objectives
  • Prepares, communicates and educates client groups and team on changes in policies and practices within the organization
  • Business Requirements - Providing functional expertise and executing functional responsibilities
  • Collaborates with Change Planning unit and represents team to other information technology units, to assist with estimation, requirements development, schedule development, planning and prioritization
  • Leads and participates as a project team member in all phases of development projects, including pre-initiation, initiation, definition, specification, development and testing
  • Leads and participates in sustainment activities in cooperation with the Sustainment Services organization
  • Leads team in developing new services, processes, tools and technology capabilities
  • Leads team in implementation of environment management, test and quality assurance processes and standards
  • Manages and develops a skilled team with thorough knowledge of technologies and services, and ensures that work is done in accordance with standards
  • Oversees the configuration management process for changes to business system configurations, software programs, schedules and test documents
  • Promotes needed technology-specific capabilities to Systems Planning and Strategy for inclusion in roadmap and systems plans
  • Selects, negotiates for, and manages contract resources to meet resource demand
  • Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams
  • Challenges and inspires partners to achieve business results
  • Conducts and ensures the completion of performance reviews
  • Ensures partners adhere to legal and operational compliance requirements
  • Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions
  • Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results
  • Applicable information technology experience (6 years)
  • Information technology management in specific technical or business area (3 years)
  • Packaged application systems and testing methodologies (2 years)
  • Project management methodologies and processes, including SPELL OUT (PMBOK) or equivalent
  • Ability to establish solid working relationships with peers and subordinates
  • Effective management and supervisory skills
  • Information technology project management skills
4

Software Quality Assurance Manager Resume Examples & Samples

  • Hands on technical experience in developing and delivering QA automation frameworks, technology and tools
  • Demonstrate knowledge using version control and defect tracking methods, including understanding of associated tools (8 years)
  • Project management methodologies and processes (4 years)
  • Experience leading and managing a technical team (4 years)
  • Experience managing systems or application testing projects of all sizes and complexities, including large systems (4 years)
  • Exceptional facilitation and presentation skills
  • Exceptional risk mitigation and process improvement skills
  • Exceptional ability to research and recommend and implement new and/or enhancements to processes and tools, based not only on technical and ROI factors, but financial and cultural as well
  • Ability to instruct and educate others on developing applicable test plans, scenarios, cases, and scripts
5

IT Software Quality Assurance Manager Resume Examples & Samples

  • Lead SQA activities related to projects, enhancements and service/support engagements which follow Waterfall or Agile methodologies ensuring compliance with SDLC while driving to a zero rework execution
  • Ensure approved software development standards, processes and procedures are adhered to, as well as make recommendations on the adoption of industry best-practices
  • Identify, log and track for closure of any deviations from the standards
  • Identify, track and analyze project quality goals and objectives in terms of predicting the defects based on historical Process Compatibility Baselines (PCBs)
  • Document compliance summary reports for the projects and ensure execution of the same
  • Perform process adherence assessments & phased exit reviews are conducted as per SQA guidelines and procedures
  • Partner with the project team(s) to collect the data for the identified metrics per project's defined process and provide analysis of those metrics; Log data to the organization's metrics repository after the review
  • Initiate corrective actions if the project data is going above or below the control limits established in the PCBs and ensure necessary action
  • Roll up SQA metrics across application development projects; Ensure short and long-term SQA goals are met by the project teams on time and within budget, providing guidance where required
  • A Bachelor's degree is required, and a degree in Information Technology, Computer Science or Software Engineering is preferred
  • A minimum of 7 years of overall experience in information technology is required, preferably in a large global organization
  • A minimum of 3 years of experience with Software Quality Assurance is required
  • Experience using Software Quality Assurance disciplines and methodologies in large projects are required
  • Experience or certification in Lean methodology is essential
  • A thorough understanding of CMMI, ISO, ITIL and PMI standards is preferred
  • Thorough and detailed understanding of all phases the Software Development Lifecycle (SDLC), including Agile and Waterfall is required. ATDD and/or TDD are preferred
  • Experience working within a regulated environment is preferred
  • Experience within the pharmaceutical or life sciences industries are preferred
  • Must be a skilled communicator across national and cultural boundaries, with well-developed influencing skills and ability to influence people beyond span of control
  • Proven ability to work with a Global team is required. Ability to drive resolution for critical issues by bringing in teams together – both J&J internal and external vendors is required. Ability to be a Change Agent with a high tolerance for ambiguity is required
  • Ability to develop long term plans executing short term objectives to achieve groundbreaking, mature results with a calm, focused demeanor
  • Working collaboratively is a critical success factor for this position with the ability to work independently when appropriate. Working knowledge of application and infrastructure validation policies, procedures, work instructions, forms and templates
  • Ability to strategically develop long term plans executing short term objectives to achieve groundbreaking, mature results with a calm, focused demeanor
  • Working collaboratively is a critical success factor for this position with the ability to work independently when appropriate
  • Very strong influencing and communication skills, both verbal and written and both at business and technical levels
6

Software Quality Assurance Manager Resume Examples & Samples

  • Drive quality assurance (QA) and testing efforts in coordination with IT, Development and business leaders
  • Analyze and assess current QA and testing processes, practices and procedures
  • Collaborate with Enterprise Execution and IT leadership to define and execute QA roadmaps and strategies
  • Establish and implement standards for documenting and communicating QA activities, testing activities and test results
  • Define, implement and manage a quality assurance and testing framework
  • Improve the efficiency, effectiveness and speed of quality assurance practices and testing activities through the identification and implementation of automated testing tools and procedures
  • Partner with project managers, development managers, project members, operations and support resources to plan, coordinate, execute and report QA and testing activities associated with software development projects, enhancements and production support
  • Initiate, plan, execute, manage and complete QA activities related to complex application and system implementation projects
  • Provide testing estimates for resourcing, levels of effort and timelines
  • Coordinate and manage holistic testing efforts for multiple projects and software releases, including integration, system, regression, performance and user-acceptance testing
  • Define and implement test data management practices, procedures and tooling
  • Recruit and manage QA department staff
  • Bachelor's degree in computer science or related technical discipline or equivalent experience
  • SDLC background a must
  • 10+ years IT experience with significant experience in software development and quality assurance
  • Experience managing an organization's QA practice and/or department
  • 3+ years experience in automation testing and tools
  • Experience with both traditional Waterfall software development processes and Agile/Lean methodologies
  • Understanding of QA and testing processes, procedures and tools
  • Understanding and experience with test automation frameworks, DevOps techniques and tools
  • Extensive experience planning, executing and managing integration, system, regression and user acceptance testing
  • Extensive experience associated with establishing and managing test environment structures, tools and release management processes
  • Experience with a variety of technologies, platforms and development languages (C, C#, Java, .NET, etc.)
  • Experience with performance and load testing, reporting and monitoring
  • Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous improvement environment
  • Understanding of mortgage loan origination and logistics highly preferred
  • Experience utilizing BPMS platforms to identify process and testing tasks is essential
  • Experience with the IBM Blueworks Live platform, Selenium and leading requirement management / test case management solutions is a plus
7

Software Quality Assurance Manager Resume Examples & Samples

  • Coaches, mentors & leads the other members of the team from a technical perspective
  • Partners with developers for detailed technical story definition, implementation and test development & story acceptance
  • Able to perform all testing activities as defined by the Agile/Scrum software development process
  • Demonstrated experience testing n-tier applications
  • 7-10 years software testing experience, preferably in a fast-paced environment, working through all phases of the software development life cycle
  • Experience with agile methodologies and scrum practices, including continuous integration
  • Ability to stay current and have a passion for new technologies
  • Excellent communication skills in both French and English
  • Excellent knowledge of both black-box and white-box testing
8

Software Quality Assurance Manager Resume Examples & Samples

  • Oversee the development, implementation, maintenance, and reporting of software quality testing for a multi-level LSM transport control system
  • Ensure adherence to test development process and configuration management systems
  • Ensure timely deliverables to project milestones
  • Work with the software, hardware, and customer support groups to review software design and process and to ensure delivered software meets all functional requirements
  • Update the software test and release process as necessary for continuous process improvement
  • Communicate effectively to management and to all stakeholder groups
  • US Citizen
  • BS in Computer Science
  • Minimum of 2 years of SQA management experience
  • General understanding of Linux operating system and ‘C’ programming
  • Knowledge of Perl or Python scripting language a plus
  • Knowledge of Rockwell Logix PLC programming a plus
  • Understanding of motion control concepts and LSM technology a plus
  • General understanding of multi-level control systems
  • General understanding of engineering disciplines, especially software development and test, design verification and validation
  • Well organized with strong technical and communication skills
9

Software Quality Assurance Manager Resume Examples & Samples

  • Bachelors degree in Computer Science or similar discipline required, Masters degree preferred
  • 3-5 yrs direct management experience with quality assurance teams
  • 10+ years of software quality assurance or software development experience
  • Experience working in a fast-paced, Agile/Scrum engineering environment, delivering incremental software with high quality
  • A solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services
  • Strong knowledge of UI and API based automated testing tools
  • Recent experience in developing and deploying successful automation strategies in a SaaS/Cloud environment
  • Demonstrated people management skills building and developing high performance teams. Enthusiastic leader with a driver mentality
  • Key skills include an ability to organize and motivate a team, analyze and resolve risks, execute a project plan and communicate status accurately
  • Some travel may be required to our locations in Montreal and India
10

Senior Software Quality Assurance Manager Resume Examples & Samples

  • Ability to work independently, as well as with members of development, support and all other departments
  • Leads by example and is comfortable in providing direction and coaching
  • Commitment to quality, customer service, and department standards and goals
  • Has strong organizational skills, deals with complexity comfortably, and works quickly without sacrificing quality
  • Familiar with standard business software such as MS Word, Excel, etc
  • Possesses strong risk assessment and prioritization skills
  • Affinity for staying abreast of new and emerging technologies
  • Strong organizational, time management, and research capabilities
  • Ability to adhere to documentation templates and style guidelines
  • Directly supervises employees and carries out supervisory responsibilities in accordance with the organizations policies and applicable laws
  • Manages QA personnel on a day-to-day basis with the assistance of team leads
  • Oversee testing programs
  • Ability to identify opportunities to improve quality and establish feedback communication chain
  • Responsible for overseeing and leading work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within the team
  • Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback
  • Performs other duties as assigned/requested
  • Enjoys the challenges of a high-energy environment where there are frequent changes and additions to the software products TMW develops
  • Familiar with standard business software such as MS Word, Excel, RDP, VPN, TeamViewer, tools for meeting and conference call planning etc
  • Good listening skills, perseverance, and a strong work ethic
  • Excellent knowledge of technologies such as Windows-based and web-based applications in addition to new and emerging technologies
  • Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
11

Software Quality Assurance Manager Resume Examples & Samples

  • Ensure deliveries are properly tested by taking into account functional, regression, load and system tests
  • Manage QA Team
  • Responsible for validating the completeness of product deliverables
  • Lead continuous improvement efforts by identifying improvement areas, reassess and challenge standardization needs, identification of automation opportunities, etc
  • Review and provide support for the creation of training, specification, and architecture documentation
  • Ensure knowledge base content for level 1 and level 2 support is adequate
  • Communicate information effectively to the various stakeholders (developers, clients, project managers, etc.)
  • Create, coordinate and manage the international test flight strategy required for commercial launches
  • Oversee creation and maintenance of test cases in line with product requirements
  • Participate in the development of new tools and internal processes
  • Promote and enforce the uses of QA and QC best practices
  • BS/MS degree in Computer Engineering, Computer Science, or related discipline
  • Minimum of 7 years of software quality assurance experience, with a minimum of 3 years in a lead role or management position
  • Strong written and communications skills
  • Priority management
  • High degree of flexibility and adaptability
  • Initiative and long term vision
  • Well organized person
12

Software Quality Assurance Manager Resume Examples & Samples

  • Responsible for leading multiple QA Software Testing teams and QA Software Testing disciplines
  • Create multi-year roadmaps that project the planned progression for the team’s competencies, skills, and maturity
  • Continually assess the team’s progress for improving competencies, skills, and maturity
  • Originate initiatives that improve quality of the applications and processes
  • Define and evangelize test automation best practices and designs
  • Provide career coaching and growth by identifying the development needs of team members
  • Develop high level test strategies based on epic definition and feature design that includes the strategies for both automated testing (incorporating component, functional, negative, security, regression, and end-to-end testing) and manual exploratory testing
  • Develop integration testing strategies and facilitate the execution of integration testing across multiple teams and DST Systems business units
  • Minimum 7 years’ experience with direct leadership of quality assurance teams
  • Minimum 10 years of IT delivery experience, especially in a financial company
  • Minimum 10 years’ experience in relevant technologies
  • Experience with Behavior Driven Development (BDD), including Cucumber/Gherkin
13

Software Quality Assurance Manager Resume Examples & Samples

  • Define, document, and improve BankUnited Quality Assurance testing standards, tools, procedures, and guidelines while considering manual testing, automated testing and framework based testing options
  • Conduct training and establish communication to project teams, IT and software developers to ensure consistency and compliance with QA testing procedures
  • Work with Program, Project Managers, Information Technology and Information Security to define QA resource needs for specific initiatives, and to manage the workloads of available QA resources on multiple projects and initiatives
  • Assist with auditing of project-specific QA processes and artifacts to ensure maximum effectiveness and compliance with standards set by the department. Work with business analysts, project managers, business unit personnel and programming staff to provide baseline quality control for documentation and test plans
  • Administer BankUnited’s testing software platform and establish plans for automation and maintenance of the bank’s regression test suite for critical applications
  • Effectively define and communicate test strategies and requirements by working with business users and technical staff based on business requirements
  • Identify appropriate test strategies, test environment requirements and activities based on application-specific technical and functional characteristics that include but are not limited to Web GUIs, AngularJS, JavaScript GUIs, session management testing, headless application testing (non GUI) such as web services and database layer testing
  • Ensure necessary functional and technical testing prior to initiation of user acceptance testing
  • Establish standards for reporting and tracking of defects and their resolution
  • Assist in problem resolution as necessary by helping analyze problems and determining appropriate test activities to confirm their resolution
  • Ability and judgement to select adequate test approaches that are feasible for the available time and resources
  • Experience with Agile approach where requirements, programming and testing are often done concurrently
  • 2 years experience in a Team Lead or supervisory position in a mature QA environment
  • 5 years Quality Assurance / Software testing experience, using waterfall and agile SDLCs (may be concurrent with Team Lead experience)
  • Alternately, a total of 5 years experience in a software development / systems support environment, in a combination of relevant roles (Business Analyst, QA Analyst, Software Developer, Systems Administrator, etc.), also concurrent with 2 years in a Team Lead or supervisory position
  • Financial Services industry experience is highly beneficial but not required
14

Software Quality Assurance Manager Resume Examples & Samples

  • Lead, manage and direct quality assurance team by managing all aspects of the quality assurance process and ensuring that technical standards and best practices are followed
  • Lead, manage and direct quality assurance team to work with the solution delivery teams by providing technical expertise to empower the team to write well designed and testable code and participate in overall testing strategy
  • Lead, manage and direct quality assurance team in the design of quality assurance strategy by managing relationships with customers to determine the optimal testing approach to meet business operational requirements
  • Lead, manage and direct quality assurance team in carrying out all phases of the testing lifecycle to ensure that product quality standards are met
  • Provide measurable data metrics to validate execution of quality assurance strategy and assess customer satisfaction
  • Provide supervisory management of direct reports including performance reviews, facilitating professional development, and other tasks as assigned by the HOC Vertical Leader and human resources
  • Responsible for maintaining and updating skills by participating in educational opportunities consistent with the technologies and methodologies established at TeamHealth
  • Responsible for completion of all documentation processes and project and time tracking efforts in a timely manner
  • Bachelor’s degree in quality assurance, engineering, computer science, information systems or an applied science or equivalent experience
  • 10 + years of quality assurance experience
  • Excellent attention to detail and understanding of how to methodically test large, complex systems
  • Experience with automated testing software (Test Complete, Selenium, or others)
  • Experience with Microsoft .NET platforms, modern JavaScript and SQL databases preferred
  • Experience with Microsoft TFS platform and MSBuild preferred
15

Software Quality Assurance Manager Resume Examples & Samples

  • Grow, mentor, and inspire our talented software engineers by owning all elements of the employee life cycle: on-boarding, performance reviews, training, career advancement, etc
  • Attract, hire and retain world-class engineering talent
  • Work closely with our product management team to understand customer needs and product development priorities
  • Champion quality practices within a team or within the organization
  • Facilitate deployment and improvement of our agile software development practices, delivering superior results via a consistent stream of on time, high quality software releases and products
  • Manage the overall execution and on-time delivery of engineering projects with respect to testing
  • Contribute to our strategic technology/product direction and planning
  • Drive best practices for Test automation, test execution and test management, reduce SQA cycle times, increase adaption for test automation
  • Drive the software Continuous Integration process, adaption/execution across teams
  • Lead team to apply testing methodologies, principles and process to define and implement key metrics to manage and assess process including test execution and defect resolution
  • Drive leverage and reuse across platforms with respect to test suites and test automation framework
  • Interface with customers and partner with marketing in roadmap definition and product backlogs / specs (strategic)
  • Drive improvements in Maintenance releases- create action plans to root cause/reduce escapes
  • Give teams the information needed to identify areas of improvements and drive process improvement within teams and across teams to reduce escaped defects and defect resolution times
  • Create and implement change management strategies and plans that maximizes adoption for software quality best practices
  • Bachelor degree, preferably in CS or CE
  • 5+ years of software management experience with demonstrated ability to manage teams through complex development projects within a high-tech company
  • 10+ year’s product development/testing experience using C, C++, C# and Python in both Linux and Windows environments
  • Extensive experience with all phases of software testing including test planning, functional testing, and regression testing
  • Experience with automated testing frameworks
  • An understanding of the value derived from shipping code rapidly to production and learning/iterating on the results
  • Proven ability to build excellent products using Agile development practice
  • Experience with the Atlassian tool set including JIRA
  • Strong leadership skills, including proven abilities in motivation, coaching and conflict resolution
  • Excellent interpersonal and communication skills, both verbal and written
  • Proactive working style with the ability to adapt to change
  • Analytical and problem solving skills - a can-do, roll up your sleeves attitude
  • Master’s or MBA is desirable
  • Scrum Master certification is desirable
  • Technical experience as a software developer or architect in a related industry
  • Knowledge of business fundamentals
  • Knowledge of the test and measurement industry
16

Software Quality Assurance Manager Resume Examples & Samples

  • Managing the software quality assurance program for Transformative Technologies group
  • Provide thought leadership that leads to software quality process improvements
  • Perform automated testing on assigned projects
  • Test and validate application data through the use of SQL
  • Follow the Agile/Scrum development processes
  • Leads and supports process improvement activities
  • Provides training and guidance on the requirements of the quality assurance program and quality requirements
  • Initiates corrective or preventive action activities related to QA procedures
  • Performs process assessments
  • Assists in audits following the guidelines and standards of NQA-1, CFR50 Appendix A, NERC /SIP. North American Reliability Council and ISO standards
  • Acts in capacity of a "lead person."
  • Web application development life cycles
  • Agile testing best practices
  • Ability to create and execute SQL queries
  • Automated testing/scripting
  • Microsoft C# Testing methodologies
  • HTML development
  • JavaScript development
  • Testing life-cycle management
  • Experience in maintaining system, programming and/or operations documentation, including user manuals is preferred
  • Bachelor’s Degree in Computer Science or related field
  • Experience with Team Foundation Server or other Defect Tracking system
17

Software Quality Assurance Manager Resume Examples & Samples

  • Acts in capacity of a ''lead person.''
  • 5 years related experience in Information Technology Quality Assurance
  • Challenges person will face in the role: The problems that SII is solving are hard, so this person must have the aptitude to understand and follow the functionality of the software that is being developed. This person must be very adaptable as requirements change often in an agile environment
  • Exposure to new technologies, working in an agile environment. Seeing great products being used to create value for our customers. Culture of the team is one of collaboration and cooperation working toward a goal of creating high quality and high value software
  • Similar Job Titles someone may have: Test Manager, Test Lead, Test Architect, Senior Test Engineer, Software Test Manager, Test Coordinator, Test Supervisor, Quality Assurance Manager, QA Manager
18

Senior Software & Quality Assurance Manager Resume Examples & Samples

  • Lead multiple QA teams, working with QA specialists and testers to ensure quality delivery
  • Support existing agile teams and expansion of agile within department
  • Mentor and coach QA specialists and testers
  • Evaluate QA Specialist/Tester performance and collaborate on management development plans where appropriate
  • Ensure compliance with QA policies and procedures
  • Build strong, lasting relationships across Mitel, focusing on peer and senior management levels
  • Contribute to decisions, collaborating with cross functional teams and senior management
  • Stay current with technology and industry best practices to ensure the organization itself stays current
  • Establish and monitor internal policies and procedures to mitigate risk of poor quality delivery
  • Partner with peers and management team to continuously improve testing methods, process, and use of tools
  • Develop testing strategies and standards for the department
  • Provide appropriate status updates to QA senior management
  • Ability to escalate issues, concerns and risk mitigation plans with senior managers and QA director as audience
  • Actively review progress and content at every stage in the SDLC; communicate appropriately
  • Ensure appropriate peer reviews for all test plans and test cases
  • Review daily QA release status reports
  • Report status weekly to senior manager
  • Excellent English speaking and writing skills
  • It is a merit if you are fluent in Swedish
19

Software Quality Assurance Manager Resume Examples & Samples

  • Use of Agile/Scrum methodology and participation in all phases of the iterative process
  • Define test parameters, design tests, interpret test results and analyse test trends
  • Create and maintain quality metrics for all software releases
  • 3+ years’ experience managing a Software Quality Assurance team
  • Must have excellent attention to detail and the understanding of how to find flaws in complex software
  • Must have strong technical skills, such as an ability to understand basic SQL syntax for checking results in a database or editing JSON/XML configuration files
  • Well versed in all testing methodologies including functional, compatibility, acceptance/smoke, ad-hoc/exploratory, database, sanity, regression, staging, installation and localization testing
  • Experience with web services / API testing, including the use of tools such as SOAP UI and Junit or equivalence
  • Experience with UI automated testing across multiple browsers
  • Experience in a Continuous Integration environment using tools such as TFS and Jenkins
  • Experience with coding in an object oriented language (C#, Java, etc.)
  • Knowledge of the following languages: AngularJS, Python
  • Strong commitment to quality and ability to work closely and communicate effectively with developers and product managers across multiple teams and geographical locations
  • A good team player, detail oriented, self-motivated individual with strong communication, analytical and leadership skills
  • Experience with DevOps and software development tools such as JIRA, BitBucket, GIT, Confluence and Visual Studio, Eclipse, etc
  • Knowledge of DevOps principles and practices
20

Software Quality Assurance Manager Resume Examples & Samples

  • Manage and drive decision making of department’s goals to align with Company’s mission
  • Lead the development, establishment and enforcement of quality assurance measures and best practices for new and existing applications
  • Ensure employees have a solid understanding of overall strategy
  • Participate in intake process to determine scope and velocity needed in order to deliver software on a timely basis
  • Direct analysis of formal test results in order to discover and report any defects, errors, configuration issues, and interoperability flaws
  • Establish defect triage process to analyze defects and drive actions needed for appropriate corrective action
  • Establish metrics to determine readiness, quality and operability of software, systems and products
  • Communicate QA status and partner with stakeholders, developers, product owners, and business analysts to help make decision on production readiness
  • Direct analysis of documentation and technical specifications for any application under deployment or consideration to determine its intended functionality
  • Manage all functions of team including hiring, discipline, performance expectations, timekeeping activities, etc
  • Provide educational opportunities to quality analysts in order to develop business, technical and leadership skills
  • Train, coach and mentor QA staff
  • Experience using a variety of software development methodologies (Waterfall, Phase Gate, SCRUM, Kanban, etc.)
  • Experience in modern test automation
  • 8+ years of overall experience delivering enterprise-class software solutions
  • 4+ years of leadership experience
  • Software Development Stack to be tested includes: Visual Studio, Git, .NET, Javascript, SQL Server, NServiceBus, Mobile Application Development (iOS, Android), Azure, REST, Web Development, Web API, SOA
21

Software Quality Assurance Manager Resume Examples & Samples

  • Demonstrated experience providing customer-driven solutions, support or service
  • Basic knowledge and understanding of software architecture, design and development as well as interconnectivity between platforms and applications
  • Basic knowledge and understanding of application development tools, concepts and languages on both mainframe & distributed platforms
  • Demonstrated experience in creating and managing formal QA test strategies, tactics, and processes and procedures
  • Demonstrated leadership or management experience
  • Extensive knowledge and understanding of testing and quality assurance tools
  • Extensive knowledge and understanding of IT solution delivery methodologies
  • Knowledge and experience in software testing for multi-functional enterprise software
  • Strong experience managing testing using outsourcing and offshore personnel
22

Software Quality Assurance Manager Resume Examples & Samples

  • Participate in software design review meetings
  • Responsible for leading multiple QA software testing product teams; QA software testing disciplines, including QA for product documentations
  • Complete all management activities for direct and indirect team members, including hiring, performance reviews, salary decisions, mentoring, coaching and all duties normally associated with being a hiring manager; prepare and administer mid-year and annual performance evaluations
  • Ensure the adoption and usage of automation standards and standard quality processes by team members
  • Acting "Management Representative" for our organization's regulatory matters
  • Maintain a quality management system (QMS) and ensure that all applicable regulatory requirements are met, i.e. FDA, ISO 13485, etc. for Dolphin's (software) medical devices
  • Keep up to date with regulatory changes via training webinars and other sources
  • Organized and diligent managing tasks
  • Able to clearly communicate via verbal, written forms
  • Personnel management and supervisory skills and experiences
  • Knowledge of software development projects and processes is crucial
  • Knowledge of Agile Software Development would be a plus
  • Knowledge on programming would a plus for automated, scripted testing
23

Software Quality Assurance Manager Resume Examples & Samples

  • Management of QA personal
  • Performing testing tasks on in-house software products
  • Writing and maintaining regression test scripts
  • Making sure the products meet company standards, design specifications, and are within total quality management limits
  • Participate in team meetings, planning sessions, retrospectives etc
  • Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
  • Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed
  • Other duties as assigned.​