Slot Technician Resume Samples

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KF
K Franecki
Kendall
Franecki
48342 Christiansen Road
San Francisco
CA
+1 (555) 144 9392
48342 Christiansen Road
San Francisco
CA
Phone
p +1 (555) 144 9392
Experience Experience
San Francisco, CA
Slot Technician
San Francisco, CA
Muller-Paucek
San Francisco, CA
Slot Technician
  • Perform other duties as assigned by management.
  • Perform or assist with EGD related audits and testing
  • Responsible for Slot Performance operation for assigned shift while promoting internal and external guest development
  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
  • Assist in maintaining adequate stock of parts necessary for repairs
  • Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction
  • Provides hands-on training on all gaming devices and related systems to all Slot Technicians
Detroit, MI
Slot Technician / Hour
Detroit, MI
Kirlin Group
Detroit, MI
Slot Technician / Hour
  • Keeps Casino Ops Tech Manager informed of any problems during shift
  • Responsible for the repair, maintenance and general operating condition of the slot machines
  • Responsible for safeguarding company assets at all times
  • Responsible for the installation and removal of slot machines
  • Adhere to department and property policies and procedures
  • Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development
  • Perform duties in a safe manner; report any potential safety hazards to management staff
present
San Francisco, CA
Slot Technician Preventive Maintenance
San Francisco, CA
White, Cummerata and O'Hara
present
San Francisco, CA
Slot Technician Preventive Maintenance
present
  • Also perform other job-related duties as assigned by the Slot Tech Manager
  • Work is performed in areas which may be unusually hot, cold, noisy, smoky, dimly lit or illuminated
  • Work is performed in a shop-area and within the Casino
  • Perform jackpot checks and assist with ticket paper fills
  • Constant contact with staff and guests
  • Responsible for the maintenance and cleaning of all technical hardware in the slot floor gaming area
  • Assist co-workers and management with all EGD related issues
Education Education
Bachelor’s Degree in Electronics
Bachelor’s Degree in Electronics
Syracuse University
Bachelor’s Degree in Electronics
Skills Skills
  • Basic knowledge of how to generate and use ACSC reports.Identification of basic Transaction ID codes and their definitions
  • Extensive technical ability and knowledge of gaming devices
  • Basic knowledge about slot equipment, Including
  • Self-motivated with excellent organizational skills and attention to detail
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
  • Ability to lift and carry up to fifty (50) pounds at a time
  • Ability to push and pull heavy items and equipment
  • Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
  • Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted
  • Ability to multi-task several activities and duties simultaneously
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8 Slot Technician resume templates

1

Slot Technician Resume Examples & Samples

  • Repair slot machines on the Casino floor and in the slot repair shop
  • Fix all slot machine malfunctions
  • Responsible for executing conversions of machine models and denomination
  • Assist slot attendants with machines when needed
  • Repair and rebuild all mechanical and electronic slot game components
  • Attends in-house and vendor training in troubleshooting, repair of PC boards, progressive units, and test equipment with higher level Technician or Slot machine vendor
  • Circulate on the casino floor to fix any problems that occur with slot machines and redemption units
  • Keep machines clean and in proper working order
  • Works with Information Technology and Slot Marketing to troubleshoots and repair player tracking system
  • Interacts with Supervisor Slot Technician regarding day to day operation of all gaming related equipment
  • Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards
  • Complete all paperwork in accordance with Pennsylvania Gaming Control Board and approved Sands’ standards
  • Must be knowledgeable of all player event, marketing promotions and overall property volume
  • Read and understands the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons
2

Slot Technician Resume Examples & Samples

  • Ensures compliance with the policies, philosophies, and regulations of MGM Grand Detroit and Michigan Gaming Control Board (MGCB)
  • Performs floor repair and preventative maintenance of all Slot machines including machine cleaning and overhauls
  • Maintains the integrity of the slot machine equipment and secures all company assets and property at all times
  • Analyzes manufacturer's design flaws and implements solutions; designs circuits in a similar manner
  • Provides hands-on training on all gaming devices and related systems to all Slot Technicians
  • Repairs and rebuilds all mechanical and electronic slot game components
  • Ensures proper slot operation and maintenance on casino floor
  • Works with Slot Technical and Slot Operational team members to ensure slot machines, change machines (TRU / JDU), and on-line system equipment are in proper working order and all customer needs are satisfied
  • Advises and assists Slot Tech trainees and other Technicians
  • Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
  • Strong problem solving and listening skills
  • Ability to push and pull heavy items and equipment
  • Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted
3

Slot Technician Resume Examples & Samples

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members
  • Ensure department adheres to all regulatory, departmental and company policies and procedures
  • Safeguard, maintain, repair and monitors all electronic gaming devices (EGDs)
  • Directly participate in machine moves and conversions
  • Run and analyze machine reports with the ability to explain any inconsistencies
  • Knowledge of all promotions and events
  • Knowledge of mechanics required
4

Slot Technician Resume Examples & Samples

  • Follows documentation, policies and procedures, and perform tasks with supervision
  • Troubleshoots slot machines, neon signs, player-tracking hardware and all gaming communication equipment
  • Installs, removes, performs maintenance, prepares games, sets basic machine options and repairs games in a field environment
  • Performs preventative maintenance on machines as scheduled
  • Reads and translates schematic diagrams
  • Maintains current knowledge of necessary game platforms
  • Educates customers on basic game functionality
  • Clears bill jams as needed
  • Investigates and corrects all communication problems to the Oasis System
  • Changes ticket paper as needed
  • Calibrates and degausses all monitor problems as they occur
  • Investigates and clears all paper jams as needed
  • Investigates all tickets that will not validate
  • Investigates and repairs all problems concerning the Aegis System, Site Controllers, and fiber optic cable
  • Answers customer questions about game information
  • Performs as a team member and assists fellow associates to ensure a smooth operation
  • Provides leadership to others through example and sharing of knowledge and skill
  • Greets guests appropriately, treating each person as an individual and in a professional manner
  • No experience required, will train
  • West Virginia Service Technician License and Table Games License required
  • West Virginia Racing Commission License required
  • Basic math skills, including addition and subtraction
  • Electrical knowledge or experience
  • Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
  • Role models the GuestPath Universal Service Standards interacting positively through relationships with guests, fellow associates, and members of the management team, displaying genuine concern and mutual respect for people’s needs
  • Role models the GreenPath standards as set forth for the department
5

Slot Technician Resume Examples & Samples

  • Adhere to guest service requirement listed above
  • Comply with all Company and departmental policies, procedures and internal controls
  • Responsible for the machine initial fills
  • Responsible for the installation and removal of slot machines
  • Maintain player-tracking system
  • Maintain EZ Pay equipment
  • 6+ months electronics experience
  • Mechanically inclined
  • Able to obtain and maintain a Colorado Support Gaming License
  • Highly organized and detail-oriented
  • Able to obtain and maintain a Colorado Gaming License
  • Strong problem solving, mediation, coaching, and consulting skills
  • Knowledgeable of applicable federal, state, and local employment laws
  • Fully competent in Microsoft Office
6

Slot Technician Resume Examples & Samples

  • Adhere to established departmental and property policies and procedures regarding guest service standards
  • Maintain cleanliness and timeliness standards established by the property/department
  • Responsible for meeting guest’s needs or getting them in contact with the appropriate personnel for beverage service, snacks, request for comps, or capping machines
  • Adhere to slot department policies and procedures
  • Must be proficient in the repair, maintenance, and general operating condition of the slot machines
  • Must be productive with regards to the installation and removal of slot machines
  • Must be able to perform slot machine conversions, moves and/or changes with little or no direct supervisions required
  • Safeguard company assets
  • Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
  • Two (2) years experience in the slot department, as a slot service specialist or technician or
  • Equivalent experience
  • Strong problem solving skills and guest service skills
  • Knowledgeable of applicable federal, state, and local regulations
  • Team and guest service oriented
7

Slot Technician Resume Examples & Samples

  • Performs floor repair and preventative maintenance of all slot machines, including machine cleaning and overhauls
  • Works with Slot Technical Team members and provides support for the Slot Operational Team members to ensure slot machines, change machines, and on-line system equipment are in proper working order and all customer needs are satisfied
  • Verifies the accuracy of large slot jackpots prior to cash payout to guests
  • Performs major machine moves, and assists with other departmental projects (e.g., conversions)
  • Circulates through an assigned section and ensures the area is clean and safe, including responding to slot machine lights and customer requests in a quick and timely manner
  • Works closely and communicates with other departments, such as EVS, Cocktail Servers, Cage, and Security
  • Maintains an awareness of any persons gambling underage and reports all underage persons to Supervisor and/or Security, as needed
  • Two (2) years of technical gaming experience or an equivalent combination of education, training and experience
8

Slot Technician Resume Examples & Samples

  • Responsible for the overall maintenance and repair of slot machines, slot systems, and related eqiupment; peforms routine maintenance on machines
  • Diagnose and repair all technical problems associated with slot machines and related equipment
  • Perform routine maintenance on all slot machines and related equipment per manufacturer's specifications
  • Diagnose and repair all technical problems associated with ACSC slot system and the central control computer server system
  • Install, remove, and modify slot machines and related equipment as directed, including full preparation of slot machines for play
  • Generate computer reports relating to slot performance and maintenance, as required
  • Assist with guest service problems and inquiries
  • High School Diploma/GED; Associate’s/Technical Degree in a technical or related field preferred; 1-2 years of experience in a technical or computer related field or prior experience with slot machines or equivalent combination of education and experience
  • Must have the ability to respond to common inquiries or complaints from guests
  • Must have the ability to read and interpret documents, such as operating and maintenance instructions and manuals
  • Must have the ability to present information and respond to questions from employees and guests
  • Must have the ability to read, analyze, and interpret technical procedures
  • Must have the ability to write reports
  • Must have the ability to perform basic math skills
  • Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
  • Must have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form
  • Must have the ability to solve practical problems and deal with a variety of situations
  • Intermediate computer knowledge; MS Office
  • Walking 25% of the time
  • Standing 25% of the time
  • Bending and lifting 50% of the time
  • Lifting/moving maximum 75 lbs
  • This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
  • Risk of electrical shock
  • High Noise Level
9

Slot Technician Resume Examples & Samples

  • Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions
  • Assist slot supervision in the resolution of guest disputes regarding malfunctioning equipment
  • Clean slot machines and area as directed
  • Diagnose and repair electronic components or wiring problems
  • Assist in the relocation or installation of equipment
  • Test and debug equipment functioning following maintenance work in the company of an Illinois Gaming Board representative
10

Slot Technician Resume Examples & Samples

  • Perform preventative maintenance: clean, inspect, repair, adjust, replace, and test various machine parts of EGDs, Ticket Redemption Kiosks, Progressive equipment, and all other gaming related devices
  • Perform floor maintenance: Troubleshoot and repair malfunctions with Electronic Gaming Devices (EGD), Ticket Redemption Kiosks, progressive equipment, EGD communication systems, and all other gaming related (table games included) electronic systems, devices, and components as they occur
  • Assist co-workers and management with all EGD related issues
  • Assist patrons, management, and co-workers with questions and complaints regarding EGD devices. Provide answers, explanations, and rectify problems as appropriate
  • Perform gaming related (table games included) conversions and movements: dismantling, installing, labeling, moving, lifting, lowering, clearing, setting, building, and all other actions that are necessary to complete conversions and movements of EGD
  • Communicate using all tools provided: Use radios and email effectively. Fill out paperwork accurately and completely including but not limited to: MEAL books, machine checklists, excel spreadsheets, game off list, etc
  • Perform or assist with EGD related audits and testing
  • Perform shop maintenance: Test, troubleshoot, and repair electronic circuit boards and components
  • Perform all tasks accurately which the cast-member has been previously certified on as specified with our “Pay for Skills” program. Actively train co-workers to your certification level
  • Able to work at a fast pace in often crowded/noisy environment
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
  • The Cast Member must be able to lift and/or move up to 100 lbs
11

Slot Technician Resume Examples & Samples

  • Role Model Excellent Guest Service skills
  • Understands and Relays the needs of our guest. Escalates Guest service issues to Supervisor and/or Manager
  • Understands department procedures and internal controls
  • Have an in depth knowledge about slot equipment, Including
  • Identifying all slot equipment by Location, Asset, Manufacture & Model
  • Know the difference between the types of software and how to read slot menus and options.Must be proficient performing RAM Clear and machine optioning for all manufacturers
  • How ACSC works and be able to replace, repair and trouble shoot all its components.Uses ACSC to diagnose machine issues and is able to make most repairs
  • Know how to generate and use ACSC daily reports including other advanced reports.Uses Transaction Received option in ACSC to diagnose repeat machine issues and successfully apply the proper repairs
  • Ability to understand & interpret the game rules for every game on the floor and explain them to guest in a positive and productive manner.Uses these skills to assist the Operational Staff in maintaining positive Guest relations
  • Ability to troubleshoot common and uncommon problems that occur within the slot machines and ACSC.Must have strong troubleshooting skills
  • Must have basic knowledge of other departments in order to know who to contact for questions for guest
  • Must have working knowledge of EMAIL and Excel
  • Basic knowledge about slot equipment, Including
  • Identifying & Navigating Floor LayoutZones and locations
  • Identifying slot equipmentLocation, Asset, Manufacturer, Model, Serial Number, Software
  • Must have basic electrical/mechanical skillsAbility to read wiring diagram, schematics and flow charts
  • Identifying basic equipment issues “BV’s and Printer” & where to find replacement parts.Proper name of the components
  • Know when to call for assistance from fellow employees or supervisors.Proper call sequence i.e. Don’t call directly for an Attendant any calls should be routed through a Slot Technician Supervisor first and then Ops Supervisor
  • Know how to operate power tools and other shop equipment safely and correctlyKnowledge of Hand Tools and proper use of them a must
  • Basic knowledge of how ACSC works and be able to replace or repair its components.Use of floor monitor in conjunction with white board, run Transaction Received and Add Back Deleted Asset
  • Basic knowledge of how to generate and use ACSC reports.Identification of basic Transaction ID codes and their definitions
  • Must be able to understand & interpret the game rules for every game on the floorThe ability to explain these to guests and Slot Operation Team Members
  • Basic Machine Optioning and Ram Clears for all OEM’s
12

Slot Technician Resume Examples & Samples

  • Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members
  • Ensure regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair
  • Ensure functionality of the slot maintenance system
  • Interact with Slot Operations personnel and guests while repairing slot machine functions
  • Assist with slot layout and installation
  • Perform preventative maintenance: clean, inspect, adjust, and test various machine parts
  • Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming
  • Meet department uniform, appearance and grooming requirements
  • Meet attendance guidelines of the job and adhere to regulatory, department and company policies
  • Keep work areas clean and free of safety hazards, debris and litter
  • Must adhere to regulatory, department and company policies
  • Perform other job related and compatible duties as assigned
  • High school diploma or equivalent; or equivalent combination of education and experience
  • One to six months related experience and/or training
  • Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes)
13

Slot Technician Resume Examples & Samples

  • Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair
  • Ensures functionality of the slot maintenance system
  • Interacts with Slot Operations personnel and Guests while repairing slot machine functions
  • Previous Slot System experience with ACSC, SDS, CDS etc. preferred
  • Must possess excellent interpersonal skills
  • Must be able to listen and respond to visual and aural cues
  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality
14

Slot Technician / Hour Resume Examples & Samples

  • Responsible for the repair, maintenance and general operating condition of the slot machines
  • Responsible for safeguarding company assets at all times
  • Adhere to the guest service requirements
  • Adhere to the core value requirements
  • This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
  • Ability to establish rapport with other team members throughout the casino
  • Maintain a positive attitude at all times
15

Slot Technician Resume Examples & Samples

  • Diagnose and repair mechanical and electronic slot machine malfunctions with minimal guidance or assistance
  • May be given occasional assignments to provide training to slot technicians, floorpersons or trainees
  • Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either
  • Investigate slot drop and meter variances
  • Investigate and review slot system reports and make necessary repairs
16

Slot Technician Resume Examples & Samples

  • Keeps Casino Ops Tech Manager informed of any problems during shift
  • Adhere to the guest service requirement listed above
  • Adhere to the core value requirement listed above
  • Adhere to department and property policies and procedures
  • Job Tasks must be finished in a timely manner according to department standards
  • Must maintain the strictest confidence of any and all confidential information disclosed by a Pinnacle Entertainment entity
  • Be able to work in a fast paced environment
  • Always conduct oneself in a manner that reflects a positive and professional image
  • Some technical background working around electronics is required
  • 1-2 years of related experience and/or training; or equivalent combination of education and experience
17

Slot Technician Resume Examples & Samples

  • Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development
  • Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians
  • Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction
  • Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures
  • Performs technician job responsibilities throughout shift
  • Presents oneself as a credit to the Company and encourages others to do the same
  • Must acquire all necessary skills for Slot Performance Supervisor in which successful completion of Superlap is required
18

Slot Technician Resume Examples & Samples

  • At least 3 years of previous experience in slot technical
  • Previous experience performing computer input
  • Working knowledge of electronic/slot test equipment
  • Working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint)
19

Slot Technician Resume Examples & Samples

  • Capable of effectively maintaining and repairing gaming equipment on the slot floor, e.g. machines, signs, cash machines, etc
  • Must understand and comply with all company and departmental rules and regulations, policies and procedures
  • Prior computer and electronic experience preferred
  • Requires mobility – bending, reaching and kneeling
  • Requires prolonged standing
  • Requires the ability to distinguish numbers, letters and symbols
  • Requires the use of power tools and electronic equipment
20

Slot Technician Preventive Maintenance Resume Examples & Samples

  • Perform jackpot checks and assist with ticket paper fills
  • Work is performed in areas which may be unusually hot, cold, noisy, smoky, dimly lit or illuminated
  • Must have, or is able to obtain, a Pennsylvania gaming license
  • Must be able to learn and grow as technology changes within the department
  • Must have knowledge of electronic and slot equipment
  • Requires moving equipment weighing up to 250 pounds with the use of a mechanical lift
  • Requires lifting machine parts and equipment weighing up to 80 pounds
  • Requires normal vision range and absence of color blindness
21

Slot Technician Resume Examples & Samples

  • Installs tests and maintains electronic components, sub-systems and systems required for efficient and continuous conduct of business operations
  • Performs preventative maintenance to slot machines either on the floor or in the slot shop
  • Observes all safety regulations in the performance of assigned duties and reports any safety hazards to assigned supervisor
  • Proficiency in the use of tools of the trade including hand power and machine equipment testing devices and instruments as applicable
22

Slot Technician Resume Examples & Samples

  • Perform floor repairs on all Gaming devices, NRT’s and associated equipment
  • Repair and rebuild all mechanical and electronic sub-assemblies on Gaming devices, NRT’s, Bill Validator, printers, etc
  • Responsible for solving issues through technical problem solving and trouble shooting
  • Perform conversions of machine models and denominations
  • Assist slot personnel with machines when needed
  • Program/troubleshoot progressive units
  • Circulate on the casino floor to fix any problems that occur with slot machines
  • Maintain machines to ensure cleanliness and in proper working order
  • Troubleshoot and replay player tracking system
  • Effectively operate Kobetron for verifying E-proms
  • Complete (MEAL) Machine Entry Action Log on all machines
  • Must be able to touch and handle supplies in a safe and non- hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods
  • 21 years of age
  • Ability to communicate clearly and effectively in English, both in spoken and written form
  • Must be able to obtain and maintain any certification or license, as required by law or policy
  • 5 years of Slot Technical experience
  • Demonstrated understanding of electronics and electronic equipment associated with Gaming devices and related Slot Systems
  • Ability to learn new slot technology through media and training programs as well as keeping abreast of the latest vendor technology
  • Read and comprehend parts manual and possess knowledge of electronic test equipment and hand tools
  • Must comply with all policies, procedures, and gaming regulations
  • Working knowledge of Slot conversions, updates and modifications
  • Must be able to work varied shifts, including nights, weekends and holidays
23

Slot Technician Resume Examples & Samples

  • Responsible for the floor repair and proper preventative maintenance of all slot machines, including cleaning machines, overhauls, etc
  • Responsible for the repair, overhaul, and proper preventative maintenance of all electrical and mechanical slot machines in accordance with gaming regulations
  • Handles the initial set-up and check out of new slot machines
  • Assists the Lead Technician in the break down, relocation and reset up of machines and stands to be relocated
  • Assists in ensuring machine integrity when jackpots occur and at other times requested
  • Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures
  • Brings disputes and unusual customer activities to the attention of the Shift Manager
  • Promotes positive Customer Relations through prompt, courteous and efficient service
  • Maintains the highest degree of confidentiality
  • Responsible for maintaining a consistent, regular attendance record
24

Slot Technician Manager Resume Examples & Samples

  • Oversee all projects, such as slot moves and repairs
  • Assist senior management in creating the optimal floor mix of slot machines
  • Ensure all Slot Techs are properly trained and informed
  • Maintain the database of all slot equipment and related information
  • Evaluate operating procedures; recommend and implement changes
  • Communicate with Slot Administration and other departments when implementing projects
  • Ensure that all gaming devices and ancillary slot equipment are cataloged and inventories updated
  • Review with director recommendations to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline slot technicians in a fair and equitable manner
  • Responsible for shop and storage inventory, safety and organization
  • Assist Floor/Slot Technicians when needed
  • Maintain vendor relationships
  • Responsible for scheduling and managing overtime
  • Monitor the security and integrity of slot machines
  • Maintain a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience and ensures efficient operations
  • Notify director of any suspicious or unusual activity and /or transactions in a timely and responsible manner
  • Maintain general property knowledge
  • Assume all responsibilities of the slot area ensuring all policies, procedures and gaming regulations are adhered to and consistently followed
  • Protect the confidentiality of all company files and documents under their immediate control
  • Display excellent customer service skills and manage the level of guest services provided, while ensuring that it is consistent with the company and property’s core service standards
  • Identify minors and take corrective action
  • Contact surveillance, security and PAD when necessary
  • At least 5 years of slot technical experience
  • At least 2 years of supervisory/managerial experience
  • Able to lead and mentor a team
25

Slot Technician Resume Examples & Samples

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
  • Locations on casino floor are noisy and smoky
  • Provide representation of department in specific project and company meetings
  • Some electronics or relative experience
26

Slot Technician Preventive Maintenance Resume Examples & Samples

  • Work is performed in a shop-area and within the Casino
  • Constant contact with staff and guests
  • Responsible for the maintenance and cleaning of all technical hardware in the slot floor gaming area
  • Required to maintain monitors, replace buttons, bulbs and a thorough cleaning inside and out of all slot equipment within the slot department gaming area
  • Also perform other job-related duties as assigned by the Slot Tech Manager
  • Must have, or is able to obtain, a PA gaming license
  • Capable of effectively maintaining and cleaning gaming equipment on the slot floor, e.g. machines, signs, cash machines, etc
  • Must be capable of ensuring that the department is complying with all gaming related regulations as they pertain to the operations of gaming devices on the slot floor
  • Must be able to work well with other employees in the slot department, employees from other departments and guests
  • Ability to read, write and communicate verbally in English
  • Ability to perform intermediate math
  • Skill in establishing and maintaining effective working relationships with staff
27

Slot Technician Resume Examples & Samples

  • Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback
  • Must be able to obtain a license from the Maine Gambling Control Board
  • Ability to effectively use E-mail, Excel, Word, and other programs in the performance of daily duties
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, and crowds
28

Slot Technician Resume Examples & Samples

  • Repair, Maintain, Move and Install Slot Machines and Player Tracking
  • Maintain inventory of replacement parts
  • Minimum 1 year Slot Technical experience required
  • Complete understanding of Repair and Maintenance for all Slot vendors
  • Must be able to speak english and communicate in a clear and concise manner
  • Performs all duties in accordance with Tropicana las Vegas policies
29

Slot Technician Resume Examples & Samples

  • Display Excellent Guest Service skills. Understands and uses Red Carpet Service
  • Know the meaning of and models Property Core Values
  • Understand department procedures listed below
  • Policies and ProceduresSoftware, Gaming Seals, Slot Moves, E-Drops, Machine Entry, All department/property Policies and Procedures & Safety procedures
  • Key Control proceduresUse Sign In/Out log
  • Radio policyUse Proper Etiquette
  • Fire/Evacuation proceduresKnow what exits to use and to contact Slot Leader
  • Parts labeling and inventory proceduresBe able to identify parts
  • Malfunction Log/White Board