Sccm Engineer Resume Samples

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505 Kihn Square
Houston
TX
+1 (555) 961 1842
505 Kihn Square
Houston
TX
Phone
p +1 (555) 961 1842
Experience Experience
Philadelphia, PA
Sccm Engineer
Philadelphia, PA
Turcotte, Treutel and Schimmel
Philadelphia, PA
Sccm Engineer
  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies
  • Provides support to users and tracks work in BMC Remedy
  • Provide effective technical documentation to clearly communicate procedures and developments to other IT personnel
  • Performs setup and management of monthly patching of Windows Servers
  • Demonstrates commitment to the development, implementation and effectiveness of Alere Quality Management System per ISO, FDA, and other regulatory agencies
  • Create, manage and administer: SCCM OSD deployment process including the driver library
  • Strong knowledge of any System Center Products (SCCM), with an emphasis on the following Configuration Manager concepts
Philadelphia, PA
Microsoft Sccm Engineer
Philadelphia, PA
Hansen, Fadel and Shields
Philadelphia, PA
Microsoft Sccm Engineer
  • Maintain workstation security using various technologies such as endpoint protection software, data encryptions, application whitelisting, and others
  • Function as the lead engineer for the implementation and Tier 3-level support of Microsoft SCCM 2012 in an environment which consists of over 15,000 user desktop workstations, laptops, and servers
  • Utilization of change management/change control processes and procedures
  • Manage application package creations, and deliveries through SCCM
  • Perform routine software updates to enhance functionalities and security
  • Knowledge of Microsoft SCCM 2012’s: Architecture, Sites, Collections Distribution points, SCCM database, Windows Server 2008R2+Active Directory, MDT deployment technologies
  • Support the Operating System (OS) patching infrastructure such as WSUS as it applies to mandatory security updates to the enterprise in addition to offering recommendations for improving/enhancing the current software distribution processes and procedures
present
Los Angeles, CA
Sccm Engineer, End User Services
Los Angeles, CA
Nienow, Hayes and Murazik
present
Los Angeles, CA
Sccm Engineer, End User Services
present
  • Perform software distribution and patch management to Windows PC's, laptops, and servers
  • Provide functional and technical written evaluations of products and operating system upgrades and patches
  • Perform 3rd level support, identifying root cause with strategic solutions to problems
  • Develop, organize and maintain standard operational procedures
  • Create desktop/laptop build processes for domestic /global sites
  • Create and maintain systems documentation for testing and validation
  • Create and communicate systems and application standards
Education Education
Bachelor’s Degree
Bachelor’s Degree
Ball State University
Bachelor’s Degree
Skills Skills
  • Proven ability to exercise good judgment
  • Strong knowledge of any System Center Products (SCCM), with an emphasis on the following Configuration Manager concepts
  • Excellent project management skills
  • Advanced PC proficiency, Microsoft Office (Word, Excel, Access, Outlook, etc.)
  • Ability to work independently
  • Ability to embrace change on a daily basis
  • Ability to prioritize your activities and projects to meet SLA agreements and to prioritize incidents that are currently affecting production
  • Microsoft System Center Operations Manager (SCOM) deployment and infrastructure knowledge including troubleshooting, design, and implementation
  • Strong interpersonal skills to work with both technical and nontechnical personnel at various levels in the organization
  • Excellent verbal, written communication and customer service skills
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15 Sccm Engineer resume templates

1

Sccm Engineer Resume Examples & Samples

  • Microsoft System Center Operations Manager (SCOM) deployment and infrastructure knowledge including troubleshooting, design, and implementation
  • Create, manage and administer: SCCM OSD deployment process including the driver library
  • WSUS for both desktop and servers
  • USB/PXE booting environment for SCCM imaging
  • Troubleshoot failed SCCM deployments and SCCM health issues
  • Administer SCCM software delivery including various methods such as running advertised programs, machine targeted, user targeted and large scale deployments
  • Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, backups, restores, software delivery, client heath, reporting, boundaries and bandwidth settings
  • Administer and support WSUS environment, including approving, testing, and deploying updates via WSUS in SCCM and troubleshooting failed updates; maintenance windows and staggered updates deployments
  • Manage and administer SCCM client health including the process of getting clients healthy
  • Manage and administer SCCM desired state
  • Perform general SCCM administration and troubleshooting
  • SCCM 2007, 2012 certified
  • 4 to 5 year experience of relevant technology
2

Systems / Sccm Engineer, Senior Resume Examples & Samples

  • Experience with designing, deploying, managing, and configuring database solutions, leveraging technical solutions from Microsoft, Oracle, and open source solutions
  • HS diploma and 10+ years of experience with systems engineering, AA or AS degree and 8+ years of experience with IT systems administration and engineering, including responsibilities related to maintaining high systems availability and secure systems posture, such as patching and maintenance, or BA or BS degree and 6+ years of experience with IT systems administration and engineering
  • Experience with deploying, configuring, and managing enterprise database solutions using Microsoft SQL, Oracle, and open source solutions
  • Microsoft Certified Solutions Associate (MCSA) in SQL 2012 or SQL 2016
  • Microsoft Certified Solutions Expert (MCSE): Data Platform Certification
  • Oracle Certification in Database 11g, Spatial 11g, or Database 12c
3

Systems / Sccm Engineer, Lead Resume Examples & Samples

  • Experience with deploying, configuring, and managing enterprise configuration and application management solutions using Microsoft SCCM
  • Experience with developing deployment, configuration, and reporting solutions using Microsoft PowerShell
  • Experience with developing and enhancing operational procedures and new innovative solutions to address current and emerging IT challenges
  • Knowledge of ITIL change managements and problem management best practices
4

Sccm Engineer Level Resume Examples & Samples

  • Maintain the SCCM infrastructure
  • Manage Microsoft Security Updates using SCCM
  • Software deployment using SCCM
  • SCCM Client Agent installation/troubleshooting
  • SCCM Report generation
  • SCCM Custom Reports using T-SQL/SQL Reporting Services
  • Documenting the SCCM environment
  • Service design, redesign, planning and implementation
  • Management of security in SCCM
  • OSD (Operating System Deployment)
  • Manage/Maintain SCCM SQL Database
  • 3+ years of in-depth SCCM and desktop engineering knowledge in design and support of systems
  • MCSE and industry standard SCCM certifications
  • Extensive knowledge of computer/network systems infrastructure requirements and standards, standard software package and patch deployment methodologies, standard change control processes within large-to-enterprise size corporations
  • Familiarity and understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands
  • Proven ability to work effectively in a team setting as well as independently with minimal error and guidance
  • Exceptional verbal and written communication skills with the ability to communicate with all levels of associates in the organization
  • Excellent planning and organizational skills with an ability to understand the long-term
  • Knowledge of ITIL best practices and use of issue/problem tracking systems
5

Sccm Engineer Resume Examples & Samples

  • Provide support in the areas of file servers, system anomalies, email, directories, standard Windows desktop applications and applications developed or deployed under this contractor or predecessors
  • Serves as the first point of contact for troubleshooting hardware/software PC and printer problems
  • There is potential for these personnel to be a part of the server team
  • Experience working with Active Directory to create user accounts, security groups, and OU maintenance is required
  • Provides support to users and tracks work in BMC Remedy
  • Requires a bachelor's degree or equivalent, and two to four years of related experience
  • Develops practical and workable solutions to clients' technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility
  • Competent to work on multiple phases of complex projects independently
  • Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements
  • Requires approximately three years' experience over the base level
  • Additional education, training, and/or certifications are required above the base level
  • Requires US Citizenship and the ability to obtain a high-risk- Public Trust (DOJ Clearance)
  • Experience working with Active Directory and Group Policy is required
  • Active Top Secret clearance is HIGHLY DESIRABLE
  • SCCM and the ability to create and maintain desktop images from scratch is highly preferred
  • DoJ experience and technical certifications such as MCP, MCSE, Security +, Network +, A+are preferable
6

Sccm Engineer Resume Examples & Samples

  • Experience with Citrix XenApp and/or XenDesktop
  • Experience with Exchange 2013 (older versions can possibly be a benefit
  • Experience with Active Directory (functional forest level of 2008 or later)
  • Experience with Mobile Device Management solutions
  • Experience with System Center Operations Manager (SCOM)
7

Systems / Sccm Engineer Lead Resume Examples & Samples

  • AA or AS degree and 10+ years of experience with IT systems administration and engineering, including maintaining high systems availability and secure systems posture, such as patching and maintenance or BA or BS degree and 8+ years of experience with IT systems administration and engineering
  • Experience with developing deployment, configuration, and reporting solutions using Microsoft Powershell
  • MCTS: Administering and Deploying System Center 2012 Configuration Manager Certification
  • MCITP, MCSA, PMP, ITILv3, RCSA, or RCSE Certification
8

Senior Sccm Engineer Resume Examples & Samples

  • SCCM 2007, 2012 deployment and infrastructure knowledge including implementation, upgrades, troubleshooting, design, and maintenance experience
  • Full understanding of SCCM 2007, 2012 Hierarchy including setup/troubleshooting
  • Ability to create Advertisement/Collections/Packages within an SCCM 2007, 2012 environment
  • Multi-Site software deployments
  • Understanding of setup/use/troubleshooting of software deployment “Maintenance Windows”
  • Full understanding of downloading and deploying MS patches using WSUS within SCCM 2007 R2, 2012
  • Deploying updates with Systems Management Server or System Center Configuration Manager
  • Reporting with Systems Management Center Systems Management Server or SCCM 2007, 2012
  • Scripting experience
  • Deployment experience should be Systems Management Server and or System Center Configuration Manager
  • Reporting experience should be based on the SMS database
  • Evaluate alternatives for deploying and supporting applications in a managed environment
  • Provide 4th level support for desktop support analysts
  • Evaluates current procedures and processes for accomplishing department objectives and continuously develops and implements improved practices
  • Consults with customers regularly to identify needs, develop and implement proposals
  • Develops and maintains effective relationships with customers
  • Identifies and prioritizes system requirements and enhancements, and communicates to executive management
  • Plans and oversees the rollout of all changes
  • Responsible for proper escalation, communications, and management of production system problems
  • Ability to train less experienced staff is required
  • Knowledge of Application Packaging services
  • Ability to work directly with the customer to gather technical requirements and provide suggestions on best practice approach
  • A consultative approach to addressing issues
9

Systems / Sccm Engineer, Senior Resume Examples & Samples

  • Experience with designing, deploying, managing, and configuring database solutions and leveraging technical solutions from Microsoft, Oracle, and open source solutions
  • HS diploma and 10+ years of experience with systems engineering, AA or AS degree and 8+ years of experience with IT systems administration and engineering, including maintaining high systems availability and secure systems posture, such as patching and maintenance, or BA or BS degree and 6+ years of experience with IT systems administration and engineering
  • Experience with analyzing and enhancing operational procedures and new innovative solutions to address current and emerging IT challenges
  • Microsoft Certified Solutions Associate (MCSA) Certification in SQL 2012 or SQL 2016
  • Microsoft Certified Solutions Expert (MCSE) Data Platform Certification
10

Sccm Engineer Resume Examples & Samples

  • Full Name:-
  • Total Exp :-
  • Relevant Exp :-
  • Current CTC :-
  • Expected CTC:-
  • Current Organization:-
  • Notice period:-
  • Current Location:-
  • Preferred Location:-Braoda/Pune
11

Sccm Engineer Resume Examples & Samples

  • 5 years of SCCM management and support
  • 5 years of Windows 7 support & management in a large corporate environment
  • Windows 10 in place upgrade support in a large corporate environment
  • Design and support of applications running in Amazon Web Services (AWS)Search Jobs US
12

Senior Sccm Engineer Resume Examples & Samples

  • Maintain the SMS/SCCM infrastructure
  • Manage Microsoft Security Updates using SMS/SCCM
  • Orchestra & SCORCH experience
  • Software deployment using SMS/SCCM
  • Create Office 365 deployment package
  • Run deployment jobs to deploy packages
  • Troubleshoot deployment failures
  • SMS/SCCM Client Agent installation/troubleshooting
  • SMS/SCCM Report generation
  • SMS/SCCM Custom Reports using T-SQL/SQL Reporting Services
  • Documenting the SMS/SCCM environment
  • Resolve calls logged on the call management system
  • Management of security in SMS/SCCM
  • Manage/Maintain SMS/SCCM SQL Database
  • Grade 12 (Matric)
  • SCCM 2007 and 2012 certified
  • Experience in large scale deployments for Enterprise customers
  • Good communication and interpersonal skills (written and verbal)
  • Good troubleshooting skill for server and desktop
  • Excellent Excel skills and reporting
13

Sccm Engineer / Packager Resume Examples & Samples

  • Strong knowledge of global software distribution concepts and infrastructure management. Microsoft SCCM experience preferred
  • Experience with enterprise level application packaging techniques for internal and third party software including MSI and Transform creation. Flexera AdminStudio experience preferred
  • Experience with a peer to peer software distribution solution preferred (ie. Nomad/Adaptiva)
  • Ability to manage either user-targeted or large scale deployments
  • Ability to create and modify reporting analytics designed to monitor and measure the success of software deployments
  • Ability to use SQL Query Analyzer or other tools for reporting
  • Should have knowledge and practical experience with scripting languages: VBS/CMD/Power Shell or other related languages
  • Thorough knowledge of Windows operating systems (7/8/10), MS Office products, PC configurations, PC hardware, networking and server environments
  • Should have working knowledge of Active Directory and Group Policy
  • Ability to provide strong 2nd/3rd level support as required
  • Ability to get to root cause of difficult issues/strong, demonstrable troubleshooting skills
  • Puts processes in place to ensure continuous improvement with our services
  • Ability to work independently and meet time sensitive deadlines
  • Ability to create clear and concise documentation
  • Commitment to customer service and a willingness to continually learn new products and technologies
  • Encourages, enables and effectively facilitates group discussions
14

MS Sccm Engineer Resume Examples & Samples

  • Hardware Management (Drivers, Devices, etc.) experience
  • Network Trace Analysis (Wireshark) experience
  • AdminStudio (Flexera) experience
  • SysInternals Suite experience
15

Senior Sccm Engineer Resume Examples & Samples

  • SQL Server and Queries
  • Powershell Script
  • SCCN Client Health
16

Sccm Engineer Resume Examples & Samples

  • 7+ years of experience with computer analysis or systems administration
  • 5+ years of experience with enterprise networks
  • Experience with implementing enterprise deployment and management using Microsoft SCCM and SCOM
  • Experience with applying STIGs
  • Secret clearance MUST HAVE
  • MCSA or MCSE Windows Server 2008 or later Certification
  • Experience with SCCM and SCOM 2012 and 2012 R2 preferred
  • BA or BS degree in CS or Engineering (Preferred)
17

Sccm Engineer Resume Examples & Samples

  • Automates multiple environments utilizing automation solutions such as PowerShell, System Center Configuration Manager, System Center Orchestrator, Azure Service Management Automation, and/or API integrations
  • Collaborates with technical and business staff to implement monitoring and/or reporting solutions that fit the requirements of the business
  • Designs, implements and monitors compliance using SCCM DCM
  • Collaborates in the design, operations and maintenance of the existing System Center Configuration Manager infrastructure
  • Responsible for monthly maintenance of OSD images and Task Sequences
  • Performs setup and management of monthly patching of Windows Servers
  • Creates packaging and deployment of third party applications for Windows Servers
  • Creates custom reports covering all areas of SCCM operations
  • Determines more complex industry best practices and suggests how to improve current practices
  • Performs root cause analysis on more complex incidents/problems
  • Performs rotational after hours (on-call) support as needed
  • Responsible for the deployment and maintenance of SCCM Agents
  • 3 - 5+ Years application development that directly aligns with the specific responsibilities for this position (Required)
  • Demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Proven experience independently responding to and resolving off-hour support calls quickly
18

Sccm Engineer Level Resume Examples & Samples

  • Manage Microsoft Security Updates (patch management) using SCCM
  • Documenting the SCCM environment and produce work instruction documentation
  • Manage/Maintain SCCM/SQL Database
  • Assist with OSD (Operating System Deployment)
  • Able to work within a highly pressurized environment
19

Sccm Engineer Resume Examples & Samples

  • SCCM Administration (Ability to push updates/upgrades to the end users across the enterprise)
  • Patching (Experience in an enterprise environment addressing updates and bug fixes in a Windows environment)
  • Active Directory (Experience with adds, deletions, groups within Active Directory in an environment of 300+ servers)
  • Customer Service Skills (This position will be client and customer facing at times)
  • Sponsorship not available
20

Sccm Engineer Resume Examples & Samples

  • Experience architecting, implementing, and maintaining SCOM/SCCM/SCSM
  • Experience with SCCM application and packaging update deployments
  • Orchestrator Integration Packs
  • Model/class-based architecture in SCOM/SCSM
  • Deploying SCOM and Management Pack Best Practices
  • PowerShell and automation
  • Basic knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
  • Understanding of Patch Management and some experience with Windows Server Update Services (WSUS) will be preferred
  • Strong knowledge of any System Center Products (SCCM), with an emphasis on the following Configuration Manager concepts
  • Windows Administration, BAT Files, Functions, etc
  • Patching Servers, Hot Fixes
21

Sccm Engineer Resume Examples & Samples

  • Architect and implement SCCM 16xx
  • Capture requirements
  • Make recommendations on features and configuration
  • Produce system documentation (diagrams, configurations, etc.)
  • Provide training to other engineers
  • Work 8 hours during the core hours of 7am – 6pm. Some weekend work may be required during implementation phase of the project
  • Provide subject matter expertise on SCCM 16xx
  • Capture requirements, make recommendations, architect and implement upgrade of Microsoft System Center Configuration Manager 2007 to System Center Configuration Manager 16xx
  • Produce system documentation (diagrams, configurations, etc.) of SCCM 16xx
  • Provide SCCM 16xx training to other Windows engineers
22

Sccm Engineer Resume Examples & Samples

  • Assist Senior SCCM Engineer with road mapping and upgrades to the SCCM Environment
  • Manage and coordinate deployments of all patches, critical updates and service packs following business procedures
  • Troubleshoot SCCM and Adaptiva issues
  • Provide 3rd level support related to SCCM\Adaptiva client issues
  • Provide vulnerability reports to management
  • Provide custom SCCM reports and queries
  • Manage, monitor and support BitLocker encryption
  • Work with vendors as needed for support with resolving issues
  • Provide GIS tools with documentation to Global Service Desk and local site support personnel
  • Provide effective technical documentation to clearly communicate procedures and developments to other IT personnel
  • Ensures all solutions adhere to applicable change control requirements
  • Responsible for exhibiting professional behaviour with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices
23

Sccm Engineer, End User Services Resume Examples & Samples

  • Perform 3rd level support, identifying root cause with strategic solutions to problems
  • Perform user, system and support requirements; gathering and performing analysis to provide design and architectural recommendations
  • Create desktop/laptop build processes for domestic /global sites
  • Create and maintain systems documentation for testing and validation
  • Package software and design distribution methods
  • Perform software distribution and patch management to Windows PC's, laptops, and servers
  • Minimum 5 years’ experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, and Application Packaging
  • Experience with Windows 7
  • Experienced in SCCM Administration eg. deployment of application packages windows update, querying, creating report etc
  • Solid foundation in SCCM as part of primary tool/solution
  • VBScript and/or PowerShell scripting
  • Emphasis on sharing of knowledge through good communications, peer training and written documentation
  • Must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact
  • Initiative and ability to research problems independently, finding root cause
  • ITIL certification preferred but not required
  • Financial and/or Mortgage industry expertise preferred not required
  • Strong Background in the following areas
24

Sccm Engineer Resume Examples & Samples

  • Associate Degree on computer related field or equivalent computer knowledge
  • 2-5 years of systems administration experience with MS Windows Server
  • Experience with at least 2 more of the following software packages: Microsoft Active Directory, Alchemy, Microsoft Exchange Server , Microsoft Threat Management Gateway, F5 Big IP, Legato Networker, Veeam, RightFax, WSUS, EMC SourceOne, McAfee Epolicy, Network Printing, RSA/Radius, Microsoft SCCM, EMC SourceOne, BMC Track-It, Vmware, TFS Lab Manager, Solarwinds Patch Manager, HP SIM, Microsoft Hyper-V, Hewlett-Packard ILO, McAfee DLP, Microsoft Office 2016, Microsoft Sharepoint Server, Solarwinds
  • Proven ability to troubleshoot configuration problems and / or complex system problems
  • Microsoft Certifications a plus
  • Proven ability to exercise good judgment
  • Exceptional customer service skills
25

Sccm Engineer Resume Examples & Samples

  • Manages deployment of all patches, critical updates and service packs on a timely basis
  • Troubleshoots problems to locate root cause and appropriate fixes in expedient fashion
  • Provides client support and technical issue resolution in support of other teams
  • Prepares standard statistical reports and custom reports
  • Consults with third party vendors to obtain support with resolving issues and developing/maintaining platform strategy
  • Experience with desktop deployment automation architecture, design/migration and troubleshooting
  • Experience managing an OS image for large corporate environments
  • Knowledgeable in desktop virtualization and thin client technologies
  • Must have experience in a remote technical support role including hardware/software/operating systems as well as server and network experience
  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies
  • Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems
  • Deployment, installation and administration of Microsoft Office products
  • Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives
  • Provide technical expertise, guidance and strategic recommendations to other IT groups
  • Functional working and debugging knowledge of Microsoft Windows operating systems
  • Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences
  • Relies on a working knowledge of standard (Windows) client platform administration, configuration, rights management and file access in order to perform the duties and responsibilities of the job
  • Extensive experience in the implementation, administration and configuration of SCCM Enterprise environment
  • Strong interpersonal skills to work with both technical and nontechnical personnel at various levels in the organization
  • Ability to prioritize your activities and projects to meet SLA agreements and to prioritize incidents that are currently affecting production
  • Diplomacy in dealing with conflict resolution
  • Advanced PC proficiency, Microsoft Office (Word, Excel, Access, Outlook, etc.)
  • Excellent verbal, written communication and customer service skills
  • Broad knowledge of IT hardware, software and systems
  • Demonstrated initiative (self-starter)
  • Bachelor's Degree or equivalent work experience is required
  • Minimum of 6 years of progressive experience in the following
  • Experience in SCCM administration, patching and maintenance
  • Experience implementing security policies for applications and operating systems utilizing AGPM
  • Experience utilizing automated technologies for the deployment of desktop systems
  • Experience managing and designing an OS image for large corporate environments
  • Technical Certification: Administering and Deploying System Center 2012 Configuration Manager, Exam 243
26

Microsoft Sccm Engineer Resume Examples & Samples

  • Identify and define requirements, design, develop, install, configure, test, and implement information systems technology solutions to large-scale federal enterprise environments
  • Function as the lead engineer for the implementation and Tier 3-level support of Microsoft SCCM 2012 in an environment which consists of over 15,000 user desktop workstations, laptops, and servers
  • Support the Operating System (OS) patching infrastructure such as WSUS as it applies to mandatory security updates to the enterprise in addition to offering recommendations for improving/enhancing the current software distribution processes and procedures
  • Evaluate, deploy, and support all Firm desktop applications
  • Develop seamless integrations among desktop applications
  • Perform routine software updates to enhance functionalities and security
  • Troubleshoot and resolve escalated desktop application and OS issues
  • Build hardware agnostic image for desktop and laptop computers
  • Create custom group policies and PowerShell scripts for workstations
  • Manage application package creations, and deliveries through SCCM
  • Maintain workstation security using various technologies such as endpoint protection software, data encryptions, application whitelisting, and others
  • Perform desktop rollouts and data migrations
  • Create documentation on system designs, procedures, and processes
  • Windows 7, 10, Mac OS support ability – resolve issues by phone, remotely, or in-person
  • Ability to use tools like PowerShell, VB Script, batch files to configure a computer environment
  • Hardware troubleshooting of PC’s, laptops, and mobile devices, printers, and peripherals
  • Software support of business applications: MS Office, IE, Chrome, Adobe applications and proprietary applications
  • Virtualization experience and troubleshooting skills working in a virtual desktop environment like Citrix
  • Network experience related to VPN’s, Wi-Fi access, network connectivity. Experience setting up DHCP. Full understanding of VLANs and troubleshooting skills related to the network
  • Lotus Notes experience preferred
  • Bachelor’s degree in a technical field plus five (5) years of hands-on, related enterprise systems engineering experience or eight (8) years of hands-on, related enterprise systems engineering experience in lieu of the bachelor’s degree
  • Systems integration engineer with senior level (8 plus years) experience with identifying and defining requirements, designing, developing, installing, configuring, testing, and implementing information systems technology solutions to large-scale federal enterprise environments
  • Experienced in the installation, configuration, and utilization of MS SCCM 2012 to deploy/patch software packages to thousands of desktop workstations, laptops, and servers
  • Knowledge of Microsoft SCCM 2012’s: Architecture, Sites, Collections Distribution points, SCCM database, Windows Server 2008R2+Active Directory, MDT deployment technologies
  • Utilization of change management/change control processes and procedures
  • Proven experience in documenting system requirements, design, implementation, and operations document deliverables
  • Independent, self-starting, innovative, deadline-driven, mindset
  • Experienced in identifying/capturing requirements, designing, developing, system and security testing, documenting, and implementing large scale enterprise information technology projects/solutions
  • Experience creating Active Directory Group Policies, logon scripts as they pertain to end user devices
  • Experience working in Windows registry to resolve or implement a fix
  • Experience working with mobile devices within a corporate environment. Including Android and iPhone with use of Mobile Iron or other tools
  • Experience with Office 365, Exchange 2016 and migration experience to Office 365 preferred