Practice Manager Resume Samples

4.7 (84 votes) for Practice Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the practice manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
MT
M Torphy
Mustafa
Torphy
937 Doyle Curve
San Francisco
CA
+1 (555) 792 7955
937 Doyle Curve
San Francisco
CA
Phone
p +1 (555) 792 7955
Experience Experience
Philadelphia, PA
Practice Manager
Philadelphia, PA
Hammes, Gleason and Toy
Philadelphia, PA
Practice Manager
  • Conduct assignments in accordance with internal and external standards
  • Compliance and advisory across all tax heads with an emphasis on personal tax planning
  • Highlight and investigate accounting issues
  • Establish and maintain strong client relationships
  • Business development and management of tendering process for new business
  • Planning audits, identifying necessary resources and key risk areas
  • Management of audits and ensuring timely completion of assignments within tight budget
New York, NY
Group Practice Manager, Cvpa
New York, NY
Gaylord-O'Kon
New York, NY
Group Practice Manager, Cvpa
  • Develop and execute monthly performance (financial & wRVU) reviews with physicians
  • Responsible for e-Clinical Works Implementation/set-up and data migration for all new providers
  • Monitor actual financial performance compared to budget including FTE Management
  • Assists Market Director to monitor financial performance, including compensation and overhead expenses
  • Maintains an excellent working relationship with the medical profession and other health related facilities and organization through formal working agreements
  • Identifies and coordinates all opportunities for improvement and staff education
  • Works to resolve patient issues and complaints
present
Detroit, MI
Senior Practice Manager
Detroit, MI
Kessler-McGlynn
present
Detroit, MI
Senior Practice Manager
present
  • Prepares work schedules, makes job assignments, and prepares and approves payroll. Provides direction and priorities of work activities within the clinic
  • Direct management and leadership of entire team including: hiring, compensation, retention, performance management
  • Provide expert input to client proposals and contracts to ensure commitments and expectations are well defined and managed
  • Manage team performance to meet and exceed targets for revenue, margin, and growth
  • Manages services personnel including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning
  • Consulting practice leadership as manager of managers; team size >50 and P&L responsibility
  • Assuming a lead role in development and execution of the finance function's agenda including the professional development of the finance team
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Northeastern University
Bachelor’s Degree in Business
Skills Skills
  • Excellent interpersonal and management skills, with the ability to interact professionally with staff and physicians at all levels
  • Strong interpersonal, project management and mentoring skills. Ability to make decisions in a rapidly growing, professional, service oriented environment
  • Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations
  • Great people skills with a professional demeanor, outgoing personality and ability to interface with patients
  • Ability to communicate effectively; ability to analyze and interpret data; ability to plan, develop and coordinate multiple projects
  • Coach and mentor staff to create an environment for high performing, highly motivated and engaged team of professionals
  • Ability to make decisions quickly and independently
  • Strong attention to detail
  • Strong organization skills and attention to detail
  • Ability to handle fast-paced/stressful situations in a calm professional manner
Create a Resume in Minutes

15 Practice Manager resume templates

1

Senior Practice Manager Resume Examples & Samples

  • Proving close support to the Finance Director in managing the financial health of the business
  • Bringing trusted insight and advice to the Practice Group Managers in driving profitable growth of their business units and management of financial performance against budget
  • Leading and managing the Practice Planning and Analysis Team in ensuring timely, accurate and valued financial information to the Practice Group Managers and Partners
  • Setting the agendas and lead the analysis of variances to budget, recommending corrective courses of action
  • Bringing senior analytical support to the development and implementation of initiatives
  • Supporting the Commercial Finance Manager in the provision of pricing analysis and insight in regards to new assignments
  • Assuming a lead role in development and execution of the finance function's agenda including the professional development of the finance team
2

Practice Manager Resume Examples & Samples

  • 5+ years of experience managing Physician Practices
  • Experience managing multiple sites
  • IVF experience
3

Practice Manager Resume Examples & Samples

  • 5+ years of managing a Medical Practice with exceptional leadership and organizational/business management skills required
  • Bachelor’s Degree in Business, Healthcare, and/or related field
  • Strong human resources and supervisory experience with 25+ employees
  • Exceptional knowledge of information technology and its application to the health care environment
  • Highly organized
  • Master's Degree in related field
  • Electronic medical records experience
4

Practice Manager Resume Examples & Samples

  • 3+ years of Supervisory experience
  • Experience with EMR implementation and workflow analysis
  • Proficiency in Microsoft Office/Suite
  • Experience with Press Ganey (need to increase those numbers, so want someone familiar with the metrics and putting a plan of action in place)
  • Master’s Degree in Health or Business Administration
  • 5+ year of Management experience in an Ambulatory setting
  • Experience working with union employees
5

Practice Manager Resume Examples & Samples

  • Experience managing a practice
  • Call center and/or scheduling background
  • Solid leadership style
6

Professional Services Practice Manager Germany Austria Switzerland Resume Examples & Samples

  • Develops standards around which others will operate
  • Accomplishes results through the management of a team of professional team members and/or managers
  • Independently determines approach to managing teams and daily operations
  • Provides guidance, constructive input and motivation to team
  • May develop an external presence through publication or speaking engagements
  • Assumes responsibility for sales objectives
  • Conducts solid stakeholder and risk analysis on key issues
  • Develops new techniques to support innovative solutions
  • Removes barrier to change
  • Final degree either economics or technical or 10+ years of experience in the industry
  • At least 5+ years of proven Leadership experience of team size larger than 10 individuals
  • Good knowledge of technologies, especially Identity & Access Management or Security Management technologies
  • Experience working for a software vendor
7

Practice Manager Change Management Resume Examples & Samples

  • Bachelor’s degree in Business, Computer Science, Information Technology or related field; or equivalent work experience
  • 5+ years’ experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation)
  • ITIL V3 certified
  • Demonstrated proficiency in assigned practice area (including general practice, methodology, tools and processes)
  • ITSM tool experience with ServiceNow is preferred
  • 2+ years’ experience in a consulting role with an emphasis within the assigned practice area
  • Experience with process improvement methodologies and tools (e.g. Lean Six Sigma)
8

Indoor Solutions Practice Manager Resume Examples & Samples

  • Define most efficient delivery strategy and models for various solutions types and various wireless operators
  • Evaluate existing delivery models and propose changes required to efficiently deploy indoor solutions
  • Define requirements for various roles required in a solution delivery and work with delivery units to assure their readiness
  • Define, document and assure successful implementation of new processes and methods of procedure
  • Evaluate existing tools and define new ones that may be required
  • Bachelor’s Degree in Engineering or other technical degrees, preferred
  • 3-5 years of relevant experience with Service and process (MOP) development of end to end indoor wireless solutions
  • Solid understanding of each service offering in indoor environment. I.E., Building identification, leasing, site survey, RF design, installation, commissioning and integration, validation, optimization, maintenance
  • Solid understanding of various indoor product platforms (DAS, small cells, WiFi) and how E2E services may vary for each
  • Ability to patiently work in a complex organizational environment
  • Being able to efficiently work with several other functional areas/organizations at the same time
  • Understanding of project structure, setup and basic financial milestones in indoor projects
  • Experience in process mapping and technical document writing
  • Understanding of level of effort (LOE) requirements for each service component
  • Experience with new product introduction, trials and service definitions
  • Understanding of Value Added Reseller (VAR) model
  • Ability to find and understand the big picture and convert strategic thinking into tactical action items with clear deliverables and timelines
  • Ability to, where applicable, hold other organizations responsible for their deliverables
  • Ability to efficiently communicate with operations and sales functions within various customer units
9

Practice Manager Resume Examples & Samples

  • Conduct assignments in accordance with internal and external standards
  • Responsibility of financials to P&L and Balance sheet level with appropriate analysis and review
  • Compliance and advisory across all tax heads with an emphasis on personal tax planning
  • Highlight and investigate accounting issues
  • Ensure completion of assignments within allocated timeframes
  • Establish and maintain strong client relationships
  • Business development and management of tendering process for new business
10

Practice Manager Resume Examples & Samples

  • Comprehensive experience as Office Manager/Practice Manager that has functioned in small to mid-sized financial services practice
  • Proficiency in Microsoft Word, Excel and Quickbooks
  • Candidate should have a proven record that utilized strong communication expertise and exceptional interpersonal and team-building skills. Experience should include ability to attract and motivate members of the team
11

Practice Manager Resume Examples & Samples

  • Superior written and verbal communication skills; to include developing executive level presentations
  • Proven practice area leadership experience, including ability informally lead and mentor peers across the practice community
  • Effective facilitation skills with experience leading and driving requirements visualization workshops
  • PMP, CCBA, CBAP, CTM, CSTP, CSTE or appropriate ITIL certification (based on practice area)
  • Experience executing projects using Agile method0logy
12

Practice Manager Resume Examples & Samples

  • Planning audits, identifying necessary resources and key risk areas
  • Management of audits and ensuring timely completion of assignments within tight budget
  • Management and development of qualified and trainee accountants
  • Working closely with clients and playing a support role in advisory and business planning
13

Practice Manager Resume Examples & Samples

  • Bachelor’s Degree in Accounting, Finance, Nursing or related field
  • Minimum seven (7) years’ experience in healthcare management
  • Knowledge of healthcare environment and understanding of basic medical office operations
  • Excellent analytical skills, problem-solving skills and strong interpersonal skills
  • Superior communication skill, both written and verbal
  • Ability to establish and maintain effective and collaborative relationships with all key functional areas
  • *Local candidates only***
14

Practice Manager Resume Examples & Samples

  • Leads and manages the operations functions through the design/implementation of processes/procedures that effectively manage the Recruiting, Licensing, Marketing and Environment/Facilities Management functions as well as systems that support advisors and client service processes
  • Provides leadership, coaching and mentoring to a team of direct reports, including annual performance reviews
  • Provides management of human resource functions for the team. This includes responsibility for staffing all position openings; responsible for the on-boarding, training and performance management for employees in these positions to ensure success in contributing to the office results
  • 4 year College Degree or equivalent work experience, preferably in the Financial Services Industry
  • Previous successful supervisory experience including knowledge of HR policies and labor laws
  • Excellent written and verbal communication skills; demonstrated ability to motivate team members to delivery results
  • Ability to manage multiple priorities in a fast paced environment with little or no supervision and strong organizational/time management skills
  • Ability to function in fast-paced environment and maintain operational quality. Demonstrated ability to handle multiple priorities
  • Effectively complete tasks in the most efficient and accurate manner
  • Strong organizational skills and detail oriented
  • Able to maintain confidentiality. Demonstrated professionalism
  • Ability to operate under limited/minimal supervision
  • Series 63 & 65 or 66, Life, Accident, and Health licenses
15

General Practice Manager Resume Examples & Samples

  • Manage a portfolio of clients, starting at around £400k, and ensure that work is completed efficiently and with minimum fuss
  • Act as a training partner and mentor to assigned trainees
  • Take an active role in practice development activities to maintain and build relationships with new and existing clients
  • Take part in other ad-hoc exercises such as investigations, due diligence and other duties as required
  • Consider firm wide productivity and efficiency when planning jobs and assigning staff
  • Supervise, coach and develop junior members of staff within teams, on client premises and in the office
16

Site Practice Manager Resume Examples & Samples

  • Bachelor’s Degree in business administration or health administration
  • 5–10 years of supervisory experience with a minimum of 2–3 years managing a primary care, specialty care, or ambulatory surgery practice
  • Excellent verbal and written communication skills, personnel and resources management skills, operations experience, team building and superior customer service skills
  • Ability to provide strong leadership
  • Outstanding judgment and decision making skills
  • Ability to handle multiple tasks simultaneously with ability to prioritize quickly
  • Experience working within a residency training facility
17

Residency Practice Manager Resume Examples & Samples

  • Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions
  • A minimum of 8 years of experience is required
  • 9 to 11 years of experience in professional services delivery management is preferred
  • Experience in managing in a matrix environment
  • Consultative skills
  • Financial and analytical experience
  • ITIL v3
18

Salesforce Practice Manager Resume Examples & Samples

  • Program strategy: senior stakeholder engagement, prioritization of effort, and CRM roadmap development
  • Partner with business teams to extrapolate and refine requirements and provide leadership in the decision making process
  • Business requirements management & solution design: analyze business processes, recommend Salesforce solutions, provide leadership in the decision making process
  • Implementation planning: gap analysis, requirements definition, deployment planning, resource planning, end-user testing & training
  • Identify gaps between complex business processes and recommended Salesforce solutions which close the gaps
  • Establish, manage and assist the business teams in prioritization of Salesforce efforts (including training and user adoption) to drive a maximum return on investments
  • Platform oversight: configuration, data quality, reporting, release management
  • Program management: maintain high-end user adoption and productivity to maximize Key’s return-on-investment
  • Vendor management: oversight of vendor risk, cost & quality
  • Continuous improvement: be aware of industry & CRM trends, drive innovation and incremental improvement
  • 5 - 7 years of experience, with positions of increasing responsibility
  • Proved Salesforce CRM experience
  • Demonstrated ability to define business and system requirements
  • Demonstrated ability to turn data into business insight
  • Demonstrated ability to manage numerous complex priorities and to keep a multitude of stakeholders informed, coordinated, and high-performing
  • Demonstrated ability to manage people both directly and indirectly Preferred
19

Practice Manager Resume Examples & Samples

  • Bachelor’s degree in Computer Science, MIS, or related. Equivalent experience considered
  • 5-7 years of relevant / related experience
  • Experience with Flexera Software Asset Management to maintain license compliance and optimize licensing
  • Ability to present technology recommendations from a business management perspective
  • Strong knowledge of asset management processes and procedures
  • Strong understanding of PC, network and Server software licensing and desktop hardware
20

Practice Manager Resume Examples & Samples

  • Oversees the review, development, implementation, and improvement of IT policies, procedures, processes and procedures, ensuring compliance with relevant laws, regulations, and frameworks for financial services institutions
  • Ensures all IT policy and procedures are documented and updated according to regulatory standards, deadlines are met, approvals obtained, guidelines followed, repository usage understood, and repository / system of record up-to-date as defined by the IT Governance program
  • Subject matter expert in enterprise risk management; Sarbanes Oxley (SOX) Section 404/302 Financial Controls; Gramm-Leach-Bliley Act (GLBA) Identity Theft & Red Flags; Federal Financial Institutions Examination Council (FFIEC) guidance on Information Security and Social Media; and 3rd Party risk assessments involving the review and assessment of Statement on Standards for Attestation Engagements (SSAE) No. 16, Service Organization Controls (SOC) reports and alternative documentation
  • Bachelor's degree in business, accounting, finance, computer science, information systems, engineering or a related field is required
  • Minimum of 5 years of experience in IT and financial services industry required
  • Minimum of 3 years of experience in IT GRC (governance, risk, compliance) methodologies, tools and enablers in the financial services sector required
  • In-depth knowledge of SOX, SSAE16/SOC1, SOC2, FFIEC, PCI required
  • 5 or more years of experience in business process analysis, project methodology, or systems development life cycle
  • Previous industry experience with risk, audit, financial institution examination and regulatory requirements and coordination
  • In-depth knowledge of IT organization end-to-end areas and functions
  • In-depth technical capabilities and professional knowledge
  • Excellent written and verbal communication skills with the ability to negotiate
  • Ability to work both independently with sole responsibility and as part of a team to deliver quality work product in a timely fashion in a fast-paced environment
  • Ability to multi-task and prioritize projects with good judgment
  • Ability to exercise excellent professional judgment
  • Ability to work well with people from many different disciplines with varying degrees of technical experience
  • Ability to adapt to a dynamic, rapidly changing business and technical environment
  • Master's degree in a related field is preferred
  • CISSP and or CISM, CISA, CCIE certifications are preferred as well as other Microsoft, Linux, Cisco, or security certifications
21

Senior Practice Manager Resume Examples & Samples

  • Bachelor’s degree in Computer Science, Information Technology, Business or related field; or equivalent work experience
  • 7-10 years of relevant experience
  • 7+ years experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation)
  • Demonstrated expert skill level in assigned practice area (including general practice, methodology, tools and processes)
  • Superior written and verbal communication skills including executive level presentations
  • Expert level project management and problem solving skills
  • 4+ years experience in a consulting role with an emphasis within the assigned practice area
  • Prior knowledge of IT Asset Management
22

Campaign Enablement Practice Manager Resume Examples & Samples

  • Managing expectations and delivery against priorities of various stakeholders within countries, across Europe and WW
  • Regular interlocks with line of business leaders on results, hiring, resource deployment
  • Drive innovation and best practice sharing within the Campaign Enablement Practice
  • Ensure team members are active participants in the Practice Community
  • Work with other leaders across other Centers for best practices, governance and sharing for the optimization of process and timing
  • Have regular individual interactions and team meetings with the entire Campaign Enablement Practice Community
  • The manager should also work with the leaders of others practices at the Center to adopt / design / integrate processes to help plan and develop better campaigns
  • Align marketing automation practices / process to the new marketing operating model to support both high-volume, standardized campaign execution as well as high-value customized campaign execution
  • Help team members go above and beyond campaign execution into analysis of campaigns, testing and presenting it back to other marketing professionals
23

Practice Manager Resume Examples & Samples

  • Audits computer systems to ensure that they are operating securely and that data is protected from both internal and external attack
  • Conducts security assessments to ensure adherence to customer specific security policy, procedures and industry standards
  • Monitors, evaluates, and maintains security systems according to industry best practices to safeguard internal information systems and databases
  • Assists with the review and definition of security requirements and reviews systems to determine if they are designed to comply with established standards
  • Investigates security violations and breaches; Prepares reports on intrusions as necessary
  • Reviews firewalls logs across the assigned area. Configures firewalls, intrusion detection systems, and other network security devices across assigned area
  • Bachelor's degree in computer science or related field preferred
  • CISSP certification preferred
  • Two or more years of computer science, management information systems, or data security experience
  • Experience working with information and network security practices
  • Experience working with computer programming
  • Experience working with computer desktop packages such as Microsoft Word, Excel, etc
  • Experience working with operating systems
  • Experience working with security software packages
  • Experience working with security architecture
  • Analytical and problem solving skills for resolving security issues
  • Communication skills to interact with team members and support personnel
  • Skilled in implementing and configuring networks and network components
24

Practice Manager Resume Examples & Samples

  • Development and management of processes and practices within Solution Delivery Practice across both consulting, architecture, and data & integration design
  • Manage architecture governance process
  • Communicate and champion architecture and consulting practices across IT@AMP, with project stakeholders, and the broader business
  • Manage engagement with Heads of Technology and business stakeholders for consulting and architecture services, including managing overall pipeline of team
  • Lead of direct a small team of solution architects and consultants, including coaching, mentoring, performance assessments, work assignments and prioritisation
  • Perform business consulting engagements as required
25

Practice Manager Resume Examples & Samples

  • Education: Associates Degree in Business or equivalent; Bachelor's degree preferred
  • Experience: Minimum of 5 years of management experience in a physician office or hospital setting. Knowledge of healthcare operations, physician-hospital relationship, marketing and/or sales
  • Skills & Abilities: Excellent problem solving, organizational, interpersonal and communication skills. Strong writing and computer skills
26

Practice Manager Resume Examples & Samples

  • Lead the paraprofessional team as role models and champions of the Banfield brand
  • Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines
  • Provide effective communication between associates, clients, field leadership and Central Team Support
  • Provide inspirational leadership to the team by creating a positive professional relationship with PetSmart associates, adoption center agencies, and clients
  • Responsible for cost containment, cash control/banking, loss prevention, office and medical supply ordering, and inventory management, maintaining acceptable Hospital Audit scores
  • Participate in market level teams and discussions
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills
  • Leadership skills - Ability to successfully recruit, supervise, coach and mentor others
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Provide directions
  • Computer skills - Comfortably and confidently uses a computer and specialized software
  • Sales and marketing skills - Educates clients on preventive care, Pet health needs and hospital services, and enthusiastically promotes the benefits of Optimum Wellness Plans
  • Associate's degree required with Bachelor's degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
  • Two to three years experience (service-type industry, veterinary profession, etc.) required, with Banfield hospital experience preferred
27

Practice Manager Resume Examples & Samples

  • Participates in the ongoing administration of a perioperative ambulatory practice, including all daily activities and operations of the clinic
  • Regularly evaluates and provides feedback to support staff and practitioners. In collaboration with the Medical Director, makes thoughtful and well-informed decisions concerning hiring, corrective action and personnel matters as appropriate. Reports on-going problems to the Medical Director, Nursing Director, and or Executive Director of Surgical Services as appropriate
  • Identifies training needs, and assists with training of staff and students. Ensures staff proficiency
  • Oversees all practice operations. Responsible for overall coordination of staff involved in clinical and administrative activities. Organizes and oversees work schedules for optimal utilization of staff to meet the patients’ needs. Develops and implements appropriate systems, policies and procedures to ensure efficient processing of work
  • Works with the entire team to create a patient experience which is patient-centered, of uniform high quality, and safe. Monitors and improves customer satisfaction and patient activation. Interacts with patients in a courteous and sensitive manner. Resolves patient issues by working with staff, upper management and/or providers, followed by identifying and correcting underlying system problems
  • Facilitates a good working relationship between the patients, practice staff, the physicians, the community, system hospitals, and the Brigham and Women’s Physician Organization
  • Develops operating budget and monitors income and expenses to ensure that budget compliance and established performance standards are met
  • Oversees all the billing policies. Develops, implements, and evaluates any and all needs of the practice. Works closely with the billing vendor to ensure correct coding and billing
  • Implements relevant information systems, ensuring accuracy of data input. Provides input and feedback regarding improvements and changes to systems
  • Represents the department at various meetings and handles all administrative activities at the discretion of the Medical Director and the Executive Director of Surgical Services
  • Responsible for ensuring the practice’s compliance with hospital, Department of Public Health, and Joint Commission standards and policies
  • Bachelor’s degree preferred. Three to five years experience managing in a customer relationship based service industry required. Ambulatory health care experience preferred, but not required
  • Demonstrated success in building and participating in effective teams
  • Must be Patient-centered and customer focused
  • Must be able to build effective teams, including harnessing the diversity of all members of the team and coordinating their ongoing professional development. Experience with LEAN or other forms of rapid cycle improvement is strongly preferred
  • Must have strong interpersonal and organizational skills
  • Must have strong financial and analytic skills
  • Must have the ability to recognize and solve problems, including identifying and fixing their root causes
28

Practice Manager Resume Examples & Samples

  • Ensure efficiency and productivity with respect to administrative functions. Allocates staff and monitors daily activity; assigns specific individuals to necessary tasks and sets priorities
  • Responsible for hiring administrative staff, performing annual evaluations and disciplinary action steps. Communicates with Administrative Director on Human Resource issues
  • Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Assists with training and orientation with respect to these functions. Make recommendations for improvements/enhancements to registration procedures
  • Triage patient complaints for the division, working with appropriate personnel and resolving issues
  • Oversee schedule for all clinic physicians, including cancellations, changes, etc. Monitors physicians’ schedules daily for errors in booking. Makes recommendations to physicians for adapting their schedules to improve patient access. Cancel/reschedule appointments in a timely manner
  • Responsible for gathering data and reports on no shows, scheduling matters, telephones, outstanding dictations and asset utilization. Work with Administrative Director to identify and measure workflow areas in need OF improvement
  • Development and training of administrative staff to improve quality of patient experience. Identifies quality issues
  • Demonstrates excellent discretion and judgment needed to act independently with decision-making responsibilities. Must be able to problem-solve independently and provide communication to the Administrative Director
  • Oversees ordering all necessary non-clinical supplies and equipment for the practice to ensure the availability prior to their arrival
  • Maintains patient confidentiality according to hospital standards
  • Assures compliance with BWH, BWPO, JCAHO, state and federal regulations
  • Demonstrates knowledge of and oversees implementation of administrative and employee policies
  • Responsible for selection, orientation and training of new administrative staff
  • Assesses employee performance, completing timely employee evaluations and providing counseling regarding performance, attendance, etc
  • Delegate duties to others in the division based on skills and workload
  • Conducts staff meetings to keep employees informed
  • Maintain office equipment and supply inventory
  • Coordinates office maintenance and repairs
  • Reviews General Surgery shared expense reports quarterly with the Administrative Director to identify and resolve budget variances and analyze expense trends in preparation for the annual budget process
  • Participates in special projects as assigned by the Administrative Director, maintains flexibility regarding workload and the needs of the division
  • Acts as intermediary between physicians and staff
  • Bachelor’s degree or equivalent work experience preferred
  • Prior administrative experience in a clinical operations setting (preferably within surgery)
  • 3+ years experience with patient access and delivery systems, referrals and authorizations, billing functions and procedures, and/or financial analysis strongly preferred
  • Excellent computer skills: proficiency with Microsoft Outlook, Word, and Excel; insurance approval process; and clinical service billing
  • A thorough knowledge of
  • Staffing and secretarial systems
  • Organizational and management theory and practice
  • Patient access processes (ie. admitting, pre-operatative registration, scheduling)
  • Information systems
  • Strategic planning and implementation
  • Ability to work with effectively with physicians, nurses, secretarial and ancillary staff
  • Must understand and function effectively in a fast-paced challenging environment and communicate well with a group of physicians
  • Ability to handle politically and financially sensitive issues/information, anticipate problems and issues, build and gain consensus, lead and work with multidisciplinary teams, and effectively communicate strategies, plans and financial results
  • Ability to provide clear direction, organize, inspire and motivate staff to foster strong productivity
  • Ability to focus detailed, concentrated effort to multiple projects and re-establish priorities as necessary
  • Ability to effectively respond to time sensitive issues
  • Initiative and ability to work independently
  • Supervises the daily activities of at least 30 direct reports to ensure optimum performance
  • Performs annual performance appraisals for all direct reports
  • Counsels employees on all performance and attendance related issues
  • Prepares and approves weekly payroll for administrative staff
  • Regularly reviews and updates employee job descriptions
  • Interviews, hires and facilitates training all new General and GI Surgery employees
29

Bwpo Ambulatory Practice Manager Resume Examples & Samples

  • Along with the practice’s medical director, leads the ongoing administration of a patient-centered medical home, including interviewing, hiring, training, and developing a diverse multidisciplinary staff
  • Regularly evaluates and provides feedback to support staff and practitioners. In collaboration with the Medical Director, makes thoughtful and well-informed decisions concerning hiring, corrective action and personnel matters as appropriate. Reports on-going problems to the Director of Operations of BWH Primary Care
  • Participates in the continuous improvement of all processes
  • Facilitates a good working relationship between the patients, practice staff, the physicians, the community, system hospitals, and the Brigham and Women’s Physician Organization. Will often be expected to coordinate and lead tours of this new, innovative practice
  • Oversees all the billing policies. Develops, implements, and evaluates any and all needs of the practice. Works closely with our billing group to ensure correct coding and billing
  • Represents the department at various meetings and handles all administrative activities at the discretion of the Administrative Director of BWH Primary Care
  • Responsible for ensuring the practice’s compliance with Hospital, Department of Public Health, and Joint Commission standards and policies
  • Continuously monitors the unit’s physical environment. Identifies problems and coordinates activities with support departments to maintain the physical integrity of the practice
  • Participates in the education of students and residents
  • Bachelor’s degree preferred or at least 3 years prior experience as a Practice coordinator or Practice Manager. At least 3 years experience managing in a customer relationship based service industry required. Ambulatory health care experience a plus, but not required
  • Demonstrated success in executing a high profile project under time pressure
  • Must be able to build effective teams, including harnessing the diversity of all members of the team and coordinating their ongoing professional development
  • Must be able to manage innovation, consistent with the practice’s role. Must be able to effectively communicate successes to peers and assist them with implementation at other Brigham Primary Care practices
  • Experience with LEAN or other forms of rapid cycle improvement is strongly preferred
  • Must be able to handle, in a professional manner, a heavy and diverse workload in a dynamic healthcare environment, including dealing with multiple competing priorities
30

Practice Manager Resume Examples & Samples

  • Collaborates with all medical group and Banner leaders and teams within the market and system to ensure we provide seamless and integrated services to our patients and meet/exceed our established key performance metrics
  • Determines physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems relating to the physical plant on a day-to-day basis to ensure the environment support our employees engagement and meets our patients expectations
  • Maintains competencies to function in any of the staff roles as needed in order to support efficient operations. If in a clinical capacity, the incumbent must possess the appropriate licensure to function in the role.*For Banner University Medical Group incumbents: Interacts with all levels of senior leadership both internally and with University of Arizona College of Medicine (UACOM) leaders, physicians, medical support staff, patients and members of the community. Participates in implementation of clinical and research programs by working directly with patients and their families. Ensures policies and procedures of Banner Health, UA and UACOM are observed
31

Practice Manager Resume Examples & Samples

  • Directly supervises all non-physician staff within the Practice. Works in concert with Steward Medical Group Human Resources staff to perform the following functions
  • Interviewing and hiring
  • Performance evaluations and
  • Corrective actions and performance improvement plans
  • Manages the re-employment of staff to provide coverage and/or arranges for emergency float coverage of office management, medical assistants, RN's and secretaries as required. Covers nonclinical positions if coverage cannot be arranged
  • Assists in preparing and managing the operating budget for the practice. Investigates discrepancies and significant changes in monthly income and expenses. Reports discrepancies to the Practice Administrator/Director of Practice Operations as required. Ensures cost containment guidelines are met for the individual practice
  • Provides information and assistance to patients to ensure effective patient relations. Investigates and proactively resolves patient complaints and concerns. Facilitates staff training in new customer service techniques and/or processes
  • Liaisons with the Central Billing office to maximize revenue associated with the patient billing process for the Practice and ensure accurate data collections. Researches specific ICD-9 and CPT codes applicable to the Practice and in conjunction with Steward Clinic
  • Responsible for coordinating training for physicians and staff in Athena Billing and Steward Medical Group policies and procedures to capture accurate billable information in a timely fashion. Manages staff regarding the utilization of the Athena system to ensure efficient and accurate billing of encounters
  • Manages the day-to-day facilities management for the Practice including any repairs or remodeling, service contracts for equipment and the inventory of all capital equipment. Makes recommendations to the Practice Administrator and the Director of Practice Operations regarding office restructuring and expansion. Assists with processing the necessary documentation and managerial support
  • Authorizes the procurement of special order medical/surgical supplies and capital equipment. Assesses needs in collaboration with the clinical staff for the annual capital and expense report, coordinates trials, evaluates and negotiates with vendors in conjunction with the Purchasing Department to procure capital equipment, processes purchase orders, coordinates installation and in-servicing
  • Ensures proper invoicing and tracking of receivables and payments to vendors
  • Management of the process and office workflow using the electronic health record
  • Trains staff, (physicians, nurses, administrative and support staff), on existing programs, quality measures, and Meaningful Use measures as well as any new programs or upgrades in a timely fashion. Presents information at monthly Networking Meetings as required and disseminates information from these meetings to physicians and staff
  • Maintains an optimal physical environment for the office and reports any unsafe conditions, inoperative equipment or other adverse conditions to the Practice Administrator and the appropriate department
  • Ensures compliance with all Steward Medical Group policies and procedures. Participates in development and evaluation of departmental policies and procedures. Prepares staff to respond effectively to both internal and external disasters and comply with all departmental policies and procedures
  • Attends seminars and training sessions specific to the Athena system, CPT coding, capitation, managed care, and physician practice management
  • Uses discretion at all times to ensure patient confidentiality. Conforms to the confidentiality policy of Steward Medical Group
  • Minimum Education: Bachelor's degree of equivalent
  • Minimum Experience: Two to five years of practice management experience in a health care setting
  • Supervisory experience, billing and financial management experience required
  • Must be proficient in Microsoft Office, Athena and eCW experience preferred
  • Ability to speak, read and comprehend the English language fluently required
  • Strong interpersonal communication, managerial and organizational skills required. In-depth knowledge medical practice operations and supervision
  • Experience with an electronic health record within the medical office preferred
  • Patient relations, staffing, billing systems, budget and financial reporting and patient flow and scheduling required
  • Knowledge of insurance coverage systems, including but not limited to co-payments, referrals, HMO, PPO and capitated products required
  • Knowledge of professional fee for service billing required
  • Ability to analyze and solve operational issues independently and creatively required
  • Strong orientation to patient care in accordance with the values of the Steward Health System
  • Must have the ability to analyze, think creatively and to weigh alternatives
  • Good perception of people and excellent conflict resolution skill required
32

Practice Manager Resume Examples & Samples

  • Responsible for answering all incoming calls, helping clients when possible, taking accurate messages, and routing calls appropriately
  • Responsible for calendar and client service management; including, but not limited to, coordination of Advisor’s schedule, scheduling client appointments, preparing agendas and required forms for meetings, maintaining service cycles, and properly documenting all client contact
  • Actively resolves client concerns and acts on requests in an accurate and timely manner
  • Oversees a portion of client financial planning tracking system; this may include ongoing tracking of financial plan status, client payment schedules, and necessary client and/or advisor follow up
  • Prepares and ensures Advisor’s business paperwork processes successfully which may include preparing forms, obtaining appropriate signatures, preparing documentation, tracking new applications
  • Acts as lead follow-up with Home Office on applications and other paperwork in queue
  • Responsible for creating a structure/process for the organization and maintenance of client data and records in accordance with Company policies and compliance record retention guidelines
  • Responsible for the effective utilization of technology to support the business process of the practice. This may include troubleshooting for office IT equipment and helping other team members to resolve technology problems
  • Responsible for the day-to-day management of office systems, equipment, supplies and facility
  • Assists with advertising and marketing support for client/prospect events and seminars. Responsible for submitting the appropriate compliance paperwork for all events to corporate office
  • Manages practice finances by preparing invoices and billing appropriate team members for business expenses
  • Assists with special projects for various areas of the Company
  • Associate or higher degree from an accredited college or university; or two years related experience and/or training; or equivalent combination of education and experience. Prior experience in the Financial Planning Services industry is preferred
  • Strong customer service and interpersonal skills for handling sensitive and confidential situations
  • Organizational skills, ability to prioritize a diverse workload and multi-tasking, and taking initiative in daily responsibilities
  • Strong work ethic, team player, and high degree of professionalism
  • Proficiency in Excel, Word, and Outlook is required
  • Ability to adhere to rules and regulations as stated and required by Advisor and Ameriprise Financial
  • Ability to support compliance within the advisors’ practice
33

Practice Manager Resume Examples & Samples

  • Skill in planning, analyzing, and coordinating activities and establishing priorities
  • Ability to provide support, direction and development to staff
  • Ability to identify issues/projects and initiate plans to address forthrightness and integrity
  • Willingness to mentor staff to resolve issues, respecting confidentiality and being discrete with any/all information given. Should lead by example
  • Must possess excellent computer skills, knowledge of Microsoft Office, Onco EMR, Pulse Pro, Time Track and Expense Watch preferred
  • Working knowledge of medical terminology
  • Must possess knowledge in all aspects of safety and have the ability to ensure a safe environment for staff and patients
  • Should possess a thorough knowledge of OSHA, HIPAA and all federal and state regulations regarding employment, affirmative action, drugs medical waste disposal and safety
  • Flexibility to handle multiple tasks and deadline pressures
  • Skills to work efficiently and effectively in all aspects of the positions
  • Ability to manage the day to day operations
34

AMG Practice Manager Resume Examples & Samples

  • Proven leadership and change management skills required
  • Ability to analyze satisfaction, financial and operational data and develop plans for improvement
  • Understanding of financial incentives and requirements of physician practices
  • Experience working with medical center operations and staff
  • Excellent organizational and customer service skills
35

Practice Manager Senior Resume Examples & Samples

  • Builds a consulting team and strategy to effectively execute business plan
  • Develops consulting offerings to address market opportunities
  • Manages key FIS channel relationships such as sales, relationship management, product management, business unit management, and others ensuring continued collaboration to drive results for Practice
  • Ensures Practice provides industry thought leadership
  • Responsible for profit and loss of consulting practice including forecasting and managing to revenue and expense targets and communicating business metrics to senior management
  • Ensures generated revenue meets or exceeds plan for FIS Consulting Services Business
  • Ensures consulting engagements provide excellent client satisfaction and client loyalty
  • Manages consulting personnel including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning
  • Collaborates with other Consulting Practice Managers to ensure right resources are working on right work to optimize goals for the entire division, based on priorities and demand generated
  • Provides direct sales support throughout entire sales cycle working closely with sales and account management to create and close opportunities including proposal/statement of work development, negotiating pricing, project planning, and giving prospect presentations
  • Nurtures relationships, defines consulting engagements to support relationship needs, and sells the initiative
  • Requires strong management skills
  • Proven track record of producing revenue results in consulting
  • Ability to communicate effectively with all levels of management in an organized, professional manner
36

Practice Manager Resume Examples & Samples

  • Provide technical leadership and guidance to the team to ensure projects are completed within expectations
  • Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed
  • Track and monitor all team projects and engage as necessary to remove road blocks and ensure successful project delivery
  • Monitor team member performance and productivity metrics
  • Create a collaborative environment within the direct business team and throughout Kronos
  • Encourage open and honest communication within direct team as well as across the organization
  • Ensure all personal and team administrative tasks are completed timely and accurately
  • Ensure all personal are following the established best practices and methodologies
  • Maintain fiscal responsibility within your team
  • BS degree and 10+ years of experience, with 3+ years of people management
  • Demonstrated ability to adapt to new technologies and changing environments
  • Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization
37

Practice Manager, Midwest Region Resume Examples & Samples

  • Ensuring the Sales team has proper support during all Sales related functions
  • Hiring best qualified consulting candidates
  • Providing project and team oversight to ensure successful reference implementations
  • Working with the entire Commercial West Team to drive license revenue
  • Manage P/L & billability to company expectations
  • Quickly escalating client issues to ensure challenges are resolved in a timely manner
  • Ensure proper training and career progression for staff
38

Practice Manager Resume Examples & Samples

  • Monitor all future resource requests related to pipeline opportunities ensuring the required information is accurate and captured - opportunity close date, resource role, required skills, start/end date, total hours, geography, etc
  • Review customer orders and plan and drive delivery activities
  • Build positive and productive working relationships with customers for business growth
  • Analyze and troubleshoot delivery issues in a timely fashion
  • Oversee daily activities of delivery team and provide direction and guidance
  • Perform resource allocations and workload assignments according to delivery requirements
  • Ensure that team maintains high level of competence and operational excellence
  • Evaluate the performance of team members and determine training needs
  • Serve as primary contact for customer inquiries and concerns
  • Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals
  • Perform customer negotiations for delivery rates
  • Develop process improvements to achieve cost effectiveness and time saving
  • Make critical business decisions to meet customer expectations
  • Develop scope and budget for delivery projects
  • Report delivery status to customers and develop required delivery documentations
  • Regular travel will be required but largely confined to the south, central region
  • Minimum 5 years of requirement in: front line technical consulting, either as an individual contributor or project manager; consulting management, with experience in engagement delivery in software or hardware industry; and consulting experience in business development and account management
  • Familiarity with application(s) of TIBCO Technology, or TIBCO-like products
  • Constantly strive to expand his/her scope of knowledge to additional products including staying abreast of new product features and supporting technologies for those products that you support
  • Posses a strong service orientation and finds challenge in problem solving complex situations
  • Effectively communicate mutually agreed upon expectations
  • Use good judgment when prioritizing goals
  • Must be able to adapt to changing goals while maintaining appropriate priorities
39

Practice Manager Resume Examples & Samples

  • Partners with the Clinical Leaders of Medical Group assigned practices in the management of practice operations, financial performance, quality patient care, and patient satisfaction
  • Responsible for monthly financial and operating budget variance analytics and reporting; interprets and reports results to Medical Group executive leadership; creates and implements action plans for revenue and expense improvements meeting all Medical Group, Christiana Care, payor, and regulatory requirements including billing accuracy, labor expense and productivity, non-wage expense, denials, fee schedules, grant management, etc
  • Advances workflow process optimization leading and championing continuous improvement projects to improve patient satisfaction of the office experience including patient access via scheduling template management, front desk experience, rooming process, check out process, etc
  • Coordinates assigned practice relationship with the Access Center including establishing and maintaining Service Level Agreements, communication processes, and partnering in ongoing improvements
  • Ensures service excellence behavior and service recovery processes are consistent within all assigned practices
  • Leads efforts to create conditions for staff engagement
  • Partners with the Clinical Leader to create, maintain, and improve clinical care and workflows
  • Collaborates with other Medical Group Practice Managers, Directors, and Clinical Leaders to share and spread best practices
  • Directs practice staff management via the site manager; responsible for employment processes and decisions regarding office staff (including orientation/onboarding); performance management; performance appraisals; office staff meetings/committees
  • Leads PRC request process for assigned practices
  • Approves travel expenses and reimbursement for staff of assigned practices
  • Responsible for budget purchasing approval up to $5,000
  • Directly manages Practice Supervisor or Clinical Coordinator or Site Supervisor or other Manager/Supervisors as assigned
  • Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to the appropriate personnel, in a timely fashion, any unsafe activities, hazards, or safety violations that may cause injury to oneself, other employee, patients, and visitors
  • At least five years of practice management experience
40

Ohi-beaumont Practice Manager Resume Examples & Samples

  • Apply knowledge gained through job experience to resolve complex issues and coordinate day-to-day operations
  • Monitors practice expenses and resolves variances
  • Organizes the work processes and work units to promote efficient flow
  • Collaborates with Senior Management and professional staff to develop operating expense, FTE, and capital budgets
  • Coordinates on-site telephone and computer systems with Hospital resource departments
  • Develops and maintains working knowledge of regulations and standards specific to the clinic(s), including Medicare service and billing regulations
  • Works collaboratively with clinic division coding and billing specialists and central business office to assure timely and accurate capture of charges for services provided, prompt response to claim rejections, and compliance with all reimbursement procedures
  • Conduct regular staff meeting to discuss pertinent business matters
  • Conducts applicant interviews and effectively recommends appropriate personnel for clinic positions
  • Plans, schedules, and assigns work in an efficient and cost effective manner
  • Conducts or recommends progressive discipline and discharge proceedings when necessary. Partners with Human Resources Representative on performance and employee relations issues Counsel's employees in resolving performance related problems
41

Ohi-practice Manager Resume Examples & Samples

  • Supervise and/or coordinate the functions related to front desk, business transactions, medical records management, transcription, clinical support services, compliance, safety, and customer service
  • Daily decisions and actions demonstrate a high level of engagement and sense of job ownership regarding desired business outcomes – high patient satisfaction and safety, optimal productivity, and high employee morale
  • Apply experience and judgment to make decisions or resolve issues within standard guidelines and protocols
  • Manages internal and outreach services of the clinic(s)
  • Monitors workload and systems, coordinating resources to optimize operational efficiencies and patient satisfaction
  • Manages clinic operations to achieve and maintain financial performance targets Coordinates purchases of office, medical-surgical, pharmaceutical, laboratory, and x-ray supplies, manages inventories for each, and approves invoices for payments -Coordinates on-site telephone and computer systems with Hospital resource departments
  • Coordinates the development of physician and midlevel clinic schedules and coordinates and communicates initial and revised schedules as appropriate --
  • Monitors flexible benefits expenditures to stay within contract allowances
  • Communicates and supports policies and procedures appropriate for clinic
  • Achieves and maintains targeted staffing, quality and service standards
  • Regularly evaluates employee performance according to policy, and provides direction for growth and motivation in the time period required
  • Conducts or recommends progressive discipline and discharge proceedings when necessary
42

Practice Manager Resume Examples & Samples

  • Oversees the development and implementation of detailed IT solutions for clients using company products, outsourced solutions or proprietary tools/techniques
  • Responsible for defining the client needs, developing a proposal to meet those needs, as well as overseeing the implementation of the complete project solution
  • Performs in both a people management capacity and a technical leadership capacity
  • Performance is typically measured by the capture of the consulting engagement and/or utilization, (i.e., billable hours for the department) or performance against budget. Selects, develops, and evaluates personnel to ensure the efficient operation of the function
  • Candidates should be team players with excellent communication skills and have the ability to manage assignments independently
  • The ideal candidate will have a combination of skills and experience necessary to coordinate and support customers in support of Intel Security's Managed Security Services
  • Operational knowledge of Security Operations for large scale distributed environments
  • Able to create project plans, design, and implement solutions
  • Stay current with system information, changes, and updates
43

Practice Manager Resume Examples & Samples

  • Development of long term cloud security strategy for customers
  • Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities
  • Mitigation of delivery risks and issues
  • Educate customers on AWS services and translate those into a clear business value proposition
  • 10+ years of IT consulting/sales/management experience, with demonstrated IT Transformation experience for financial services & fintech organizations in customer-facing roles
  • A proven track record of managing and delivering large-scale enterprise security, compliance, or risk management IT projects
  • Proven track record of hiring and developing the best, building teams and coaching them to success
  • Excellent written and verbal communication skills, including group leadership and presentations
  • Ability to travel to client locations as needed
  • Managing Customer relationships and key business stakeholders
  • Enterprise security solution implementation & operations experience including identifying the relationships between business services, information, applications and global infrastructure assets in financial services and fintech environments
  • Governance, Risk, and Compliance experience with 3rd party assurance frameworks & financial services regulatory bodies
  • Broad Enterprise systems experience including SAP, Oracle, and custom financial services applications
  • Designing, building, and operating enterprise scale IT processes and infrastructures
44

Practice Manager Resume Examples & Samples

  • 7+ years design/implementation/consulting experience with distributed applications
  • 3+ years of experience with IT Industry thought leadership on relevant topics related to enterprise IT infrastructure, DevOps, IT Transformation, Big Data or Application Migration
  • Vertical industry sales and delivery experience of contemporary IT services and solutions
  • Technical bachelor’s degree or equivalent work experience required
  • This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph. TS/SCI eligibility is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4
  • Hands on experience leading large-scale global IT transformation projects
  • People / Team Leadership experience
  • Advanced Degrees in engineering and/or business
  • Experience in technology/software sales consulting or equivalent skills
  • Professional experience architecting/deploying/operating solutions built on AWS
  • Experience managing highly available data center operations with responsibility for infrastructure robustness, including networking, server hardware and storage
  • Working knowledge of software development tools and methodologies
  • MVP221982
45

Practice Manager Resume Examples & Samples

  • Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure
  • Experience with design of modern, scalable delivery models for technology consulting services
  • International sales and delivery experience w/ federal government enterprise customers and partners
  • Demonstrated industry leadership in the areas of IT Operations, cloud computing, or IT Strategy
  • For more information on Amazon Web Services, please visit http://aws.amazon.com
46

Practice Manager Resume Examples & Samples

  • Three or more years of experience in progressive and hands-on managerial experience in a medical practice
  • Bachelor's degree or an equivalent combination of education and experiene
  • Excellent organizational skills with the ability to gather, analyze and interpret information
47

Practice Manager Resume Examples & Samples

  • Minimum three to five years of experience as a Practice Manager, Practice Administrator, or similar
  • Experience managing 10+ providers and 30+ staff within a multi-practice facility is required
  • Proven track record in growing physician practice revenues and volumes
48

Area Practice Manager Resume Examples & Samples

  • Knowledge of organizational policies, procedures, systems and objectives
  • Ability to use various computer systems and applications
  • Effective working knowledge of healthcare financial management, specifically medical practice accounting, third
49

Practice Manager Resume Examples & Samples

  • Outstanding customer relationship management experience and collaboration skills
  • Consulting practice leadership as manager of managers and P&L responsibility
  • Familiarity with compliance & security standards including PCI DSS, ISO 27001, HIPAA, and NIST
  • Highly technical and analytical, possessing 10 or more years of IT implementation experience
  • Several years in IT security, compliance & risk management, including privacy, controls, etc
  • International sales and delivery experience w/ global F500 enterprise customers and partners
  • BS level degree required, computer science, business or math background preferred
50

Practice Manager Resume Examples & Samples

  • Enthuse and motivate our people through effective performance and development plans that align to their career opportunities
  • Contribute to the successful delivery of Civils South East budget requirements, including productivity, management of overheads and headcount through effective management of resources
  • Facilitate an increased flow of work to the Global Design Centre (GDC) based in India
  • Liaise with the Practice Director to ensure we have sufficient resources with the right skills to deliver our current and future market strategies
  • Support the technical development of staff within their practice team
  • Work with the market and business development teams to engage with clients and actively sell our technical capabilities
  • Lead the practice teams within the Civils South East Practice in a manner that it is recognised for technical excellence and ability to flexibly respond to business needs
  • Provide line supervision, oversee career & talent development for the team
  • Drive technical best practice, knowledge sharing, and process standardisation /optimisation across practice group
  • Liaise through the Practice with the Market/client teams to establish resource demand based on pipeline of opportunities and allocate resources accordingly
  • Manage practice team performance with focus on meeting or exceeding productivity and break even targets and controlling overheads to budget
  • Work with the Practice Director to ensure skills and capacity meet the needs of the target markets through recruitment and focused staff development. Act as Hiring Manager for the team
  • Maximise the workload of the Practice delivered from the GDC (to achieve target)
  • Act as a Project Director / Project Manager as appropriate and undertake technical delivery
  • Win work through maximising additional/repeat/follow-on work from clients
  • Act as Bid Director / Bid Manager as appropriate for Practice led bids
  • Help drive innovation in service offerings
  • Identify work opportunities and foster client relationships
  • Ensure compliance with the Business Management processes & procedures and manage business risk
  • Provide technical input to support strategic bids
51

Practice Manager Resume Examples & Samples

  • 3+ years Practice Administrator experience managing day to day operations and implementing recommendations
  • Prior experience establishing a cohesive working environment with all types of personalities
  • Ability to work on multiple, complex projects with high quality results
  • A strong proficiency in common PC software applications
52

Practice Manager Resume Examples & Samples

  • Minimum of five years of experience in outpatient specialty service healthcare and management
  • Requires skills in physician and patient/consumer relationships, financial analysis and budgeting
  • Multi-site management and process improvement experience required
  • Must be computer literate – familiar with various database, word processing, spreadsheets including charts and graphs, presentation software, practice management, and billing software applications is required
53

Practice Manager Resume Examples & Samples

  • Knowledge of medical practices, terminology, and reimbursement policies
  • CPT/ICD-9-CM coding systems
  • Electronic medical records and billing systems
  • Skill in planning, organizing, delegating, and supervising
  • Skill in evaluating the effectiveness of existing methods and procedures
  • Skill in problem solving
  • Ability to use multi-line phone system, including transferring calls and paging
  • Electronic Medical Record (EMR) skills (Proficiency in all aspects of GE Flowcast system (to include Master Scheduling, Billing knowledge) and Touchchart
  • Computer skills as outlined below
54

Service Practice Manager Resume Examples & Samples

  • Within the UK Services teams, oversee the implementation, adoption, measurement, improvement and governance of EU Standard Ways of Working (SWOW) and other practices introduced in country
  • Research, advocate and evangelise the introduction of additional suitable industry framework best practices
  • Ensure alignment with EU process owners through attendance at regional forums ensuring Global/EU defined standards are then implemented within the country
  • Working with EU and/or UK Service owners define and implement measurements/metrics and associated reporting on the adoption, adherence and performance of the Services, processes and frameworks
  • Advocate, evangelise and assist with the development of Service, team and client specific improvement plans
  • Define, develop and own a UK CSI register and ensure all service improvement opportunities are captured within the UK CSI Register and have agreed owners
  • Programme management of Continual Service Improvement initiatives within the UK Managed Services teams. Work with assigned Project Managers to drive the implementation of opportunities to completion
  • 5 years or more experience of working with operational processes (Incident, Problem, Request, Event, Change etc.) in an enterprise scale support environment (preferably with a Service provider)
  • 3 years or more experience of managing and leading a team
  • Excellent understanding of the ITIL v3 Framework (v3 ITIL Expert preferred) Demonstrating in-depth knowledge of ITIL v3 best practice and the inter-relationships with other frameworks
  • Strong analytical, presentation and leadership skills
  • Excellent time management and productivity skills
  • Experience in designing, implementing and improving processes – ideally skilled in Lean Six Sigma to Yellow belt or above. Certification desirable
  • Skilled in Microsoft Office suite, including Outlook, Word, Excel and PowerPoint to an advanced level
  • Skilled and experienced in setting up metrics, producing reporting and presentations suitable for use by senior management
  • Experience of using a CRM system (e.g. Remedy, Service Now, etc.)
  • Good conceptual understanding of IT infrastructure and networking
  • Possess the ability to positively influence all levels of management to ensure that service improvement activities are receiving the necessary support and are resourced sufficiently to implement solutions
55

Practice Manager Resume Examples & Samples

  • Expertise - Collaborate with AWS field business development, marketing, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), etc
  • Solutions - Define and deliver on-site technical engagements with partners and customers. This includes participating in on-site visits with prospective customers, understanding customer requirements, and proposing and delivering packaged offerings, and delivering custom solution engagements
  • Delivery - Engagements include short on-site projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Engagements will include migration of existing applications and development of new applications using AWS cloud services
  • Insights - Work with AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world implementation challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS cloud services
  • Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
  • Highly technical and analytical, possessing 7 or more years of IT implementation experience
  • Previous demonstration of deep hands-on experience leading the design, development and deployment of business software at scale
  • Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
  • Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPPA etc.)
  • Strong verbal and written communications skills and ability to lead effectively across organizations
  • BS level technical degree required; Computer Science or Math background preferred
  • Integration of AWS cloud services with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc
56

Practice Manager Resume Examples & Samples

  • Formulate and set the strategic direction, take ownership of the strategic execution and inform the executive team of important factors influencing the business unit and relevant trends that impacts future strategy and policy
  • Strategic and operational alignment, working and aligning with other Practice Managers to ensure consistency for cross-BU efficiencies
  • Assists in the establishment and maintenance, monitoring and evaluation of operating plans, procedures and tactics for implementing the strategic plan, taking corrective action to ensure efficient operations
  • Create go to market strategies with the Executive to take to market
  • Commercial management of the Business Unit on sound principles including setting commercial and other objectives, driving the achievement of these objectives, and reporting against these objectives
  • Work with Sales team to support the development of new opportunities, whilst ensuring any secured growth activities seamlessly transition from implementation to stable operational delivery
  • Enable the sales organisation, training, development, collateral etc
  • Degree in Electronic Engineering or Commerce Degree, MBA highly beneficial
  • At least 6 – 8 years’ experience in a Senior Management role within a global organisation
  • Sound knowledge and understanding of IT industry environment and business needs
  • Excellent decision making skills with the ability to influence key stakeholders
  • Strong market orientation with experience working with clients and business teams to create client-orientated solutions and services
  • Demonstrated ability to establish and manage processes and practices through collaboration and the understanding of business and service offerings
  • Ability to recognise opportunities for enhancement and continuous improvement and to manage change effectively
  • Excellent leadership skills with the ability to manage a team in a matrix environment
  • Excellent communication skills (verbal and written) with the ability to present information clearly and succinctly
  • Sound commercial acumen with the ability to deliver innovative commercial models that meet transformation objectives
  • Ability to think strategically with an understanding of the operations of a service unit with a large span of control
  • Ability to engage with a variety of stakeholders and colleagues at all levels in an organisation
  • Ability to work in high-pressure situations and to meet tight deadlines
  • Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
57

Practice Manager Resume Examples & Samples

  • Experience and knowledge of medical office operations, billing and finance
  • Ability to analyze financial data as well as incorporate results of analysis into operations
  • Must have at least 2 years of operational management experience supervising at least 5 employees. Bachelors degree preferred in business administration, healthcare administration or related clinical area
  • Work requires knowledge of physician office policies, procedures, and equipment
58

Practice Manager Resume Examples & Samples

  • Co-ordinating the Team to deliver business performance with focus on meeting or exceeding productivity targets while supporting wider Practice and Atkins objectives
  • Co-ordination with Practice director, team leaders, technical leads, project managers, market leads and other Atkins staff (and associates/sub-contractors) to establish resource demand based on pipeline of opportunities and ensure appropriate resource allocation
  • Co-ordinate, maintain and manage the Transportation Resource Management System (and other relevant pipeline and project management systems such as CRM and EA) on a regular basis
  • Co-ordination with Practice director, team leaders, technical leads for review of business and tender opportunities on a regular basis
  • Lead the recruitment of staff in line with the business requirements and future opportunities
  • Leading and contributing to tenders and/or business development opportunities, in-line with corporate governance and then, when secured, ensuring the work is delivered in the most efficient and effective way by supporting the teams in resource allocation, client liaison and so forth
  • Co-ordination of development of staff, identification of staff training and competence review in line with the requirements of their respective disciplines
  • Line management of direct report Staff
  • Maintaining agreed personal productivity level
59

Global Practice Manager Resume Examples & Samples

  • Build a business - collaborate with sales leaders to develop strong customer relationships and build a growing AWS business in multiple vertical including, but not limited to, financial services, media and entertainment, healthcare and life sciences, automotive, and energy
  • Develop partnerships – proactively develop industry solution maps for each industry and engage the leading solution and service providers for each. Drive collaboration and integration between multiple partners to deliver comprehensive solutions for large enterprises
  • Sell IT Transformation engagements - including 12-24 month engagements with small teams on enterprise-wide IT transformation projects, as well as short on-site projects proving the value of AWS services to support new cloud based IT models
  • Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), Amazon IOT, Kinesis, Redshift and Aurora
  • Lead great teams - attract top IT talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills, and a career focus on a specific industry
  • Be a customer advocate - Work with AWS engineering service teams to convey industry specific requirements from partners and customers as input to AWS technology roadmaps
  • Move markets – develop the engagement model for driving industry standards in each major industry to unlock new market segments and clear the way for cloud-based IT using AWS in each industry
  • Consulting practice leadership as manager of managers; team size >80 and P&L responsibility
  • Enterprise architecture successes including virtualization technologies & distributed architecture
  • Highly strategic and analytical, possessing 10 or more years of relevant IT experience
  • Advanced degrees in engineering and/or business
60

Practice Manager Resume Examples & Samples

  • Demonstrates excellent relationship management behaviors and is an effective communicator
  • Role model “thought leadership” within the PMO Team
  • Demonstrates excellent program and project management skills with drive and scope negotiation capabilities
  • Provides effective challenge to assumptions in the allocation and assignment of PMs to ensure optimum staffing of PM positions on any given project or program
  • Collaborative and responsive to PM support requests and needs and adaptive to changing requirements
  • Strong people management skills and an advocate for PMs
  • Primary contact for PMO Heads LOB and LTOs Senior Executives in the allocation of PM resources
  • Actively participate in PM resource planning with stakeholders as needed
  • Strong influencing, negotiating and partnering relationships with Heads and PMO Leadership
  • Possesses a university degree and/or 15+ years relevant work experience
  • Possesses advanced knowledge and 15+ years of experience in project and program management, including managing large-scale projects or programs of significant complexity and value with high risk
  • Exhibits a strong working knowledge of core BMO leadership competencies including knowledge of the business environment and products, understanding of the workings of the organization and procedures, and proficiency in the use of standards/tools and methodologies, as achieved either by direct BMO experience or industry equivalent experience
  • Demonstrates experience in building a project management office structure and operations
  • Expert knowledge of organizational change management
  • Proven people manager, able to motivate and attract well qualified PM candidates
  • Excellent stakeholder management and influencing skills, capable of balancing multiple perspectives, effective at all levels up to senior executive
  • Expert presentation, written and verbal communication skills which bring clarity and precision at senior executive levels
  • Excellent problem-solving and critical-thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting the business environment. Seeks opportunities to improve business outcomes
61

Practice Manager Resume Examples & Samples

  • CIPD qualified (or equivalent experience)
  • Experience of leading learning and development operations
  • Experience of working with a learning management system/e-Learning
  • Project or programme management experience (including financials)
  • Awareness technical IT training delivery
  • You must be an exceptional communicator with strong negotiating skills and the ability to build relationships and influence at all levels
  • Proven track record Programme and Project deliver
  • Knowledge of generalist HR operations
  • Ability to project manage and drive change through influencing and engaging key stakeholders
  • Proven experience of achieving results through effective people management
  • Experience of multi-site people management
  • Exposure with working with graduate/ adult learner
  • Experience of technical IT training delivery and coordination
62

Practice Manager Resume Examples & Samples

  • Assign a wide range of tasks based on skills, experience, and availability; clearly communicate task priorities, helping personnel adjust workload as needed
  • Track and monitor all deliverables, calendars and meetings as necessary. Set performance goals for project team or work unit
  • Monitor project and/or personnel performance, checking actual performance against planned performance, to ensure technical, schedule, and budget goals are met or exceeded
  • Explain any deviations from planned budgets and schedules. In addition, prepare and support quarterly management reviews
  • Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work. In addition, provide personnel with timely, constructive, and actionable feedback that increases individual and team effectiveness
  • Anticipate problems or situations that could affect the team. Assess the potential impact on own and others’ work, and develop and execute the best work solution. Effectively manage escalated situations
  • Interact frequently with team, management and other PS teams to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations
  • Serve as the “business owner” of all customers within assigned practice and ensure that customer needs are met. Serve as the escalation path for implementation projects
  • Review and update, if necessary, the process for managing TeleStaff implementations on a quarterly basis
  • Create a training and education plan to create professional services experts as quickly as possible. Ensure new hires are trained to a minimum level of account/project management before they are assigned to implementation projects. Monitor implementations for quality, professionalism, accuracy, completeness, timeliness, and service
  • Work with the TSG Training Specialist to ensure resources are product experts and test employees’ knowledge on a regular basis to ensure progress
  • Bachelor’s degree and 5 years of management or customer facing equivalent project management experience
  • Experience managing an implementation team/practice and associated P&L highly desirable
  • Broad knowledge of workforce management, scheduling, and payroll
  • Strong analytical skills and Superb written and oral skills required
  • Strong leadership skills with the ability to work as part of a project team
  • Ability to perform multiple tasks ranging from project management to coaching other team members
63

Junior Practice Manager Resume Examples & Samples

  • Support the Project Management, Business Systems Analysis and Design & Development Practices
  • Plan and facilitate the PM, BSA and Design & Development Team Building Activities
  • Work with collaboration teams and tools to encourage knowledge sharing and consistent learning among the practice teams
  • Orient and provide administrative support to new employees during their orientation period
  • Oversee strategic goals for the practices
  • Observe and suggest continuous improvements to the practices
  • LI-AJ2
64

Practice Manager Resume Examples & Samples

  • Bachelor's Degree in Information Systems, IT or equivalent years of experience
  • 10+ years of technology experience
  • 3+ years in a customer facing position within managed services, security operations or related fields
65

Area Practice Manager Resume Examples & Samples

  • Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business within a geographic territory, driving AWS adoption in key accounts
  • Sell cloud engagements – that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them
  • Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors
  • Lead great people - attract top IT architecture talent (architecture, security, big data, operations, IT Transformation) to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills
  • This position requires the applicant selected to obtain and maintain a Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility and access. A US Government administered polygraph examination will be required. TS/SCI eligibility is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4
  • Minimum 10+ years of People / Team Leadership experience
  • Minimum 10+ years of design/implementation/consulting experience with distributed applications
  • Minimum 10+ years of Experience with IT Industry thought leadership on relevant topics related to enterprise IT infrastructure, DevOps, IT Transformation, Big Data and Application Migration
  • Minimum 10+ years of Vertical industry sales and delivery experience of contemporary IT services and solutions
  • Minimum 10+ years of Business development experience including complex agreements w/ integrators and ISVs
  • Technical degree required; Computer Science or Math background highly desired
  • For additional information or to send your resume directly, please email Cristy Gamble at gamblecr@amazon.com**
  • Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc
  • Experience working within software development or Internet-related industries
  • Experience migrating or transforming legacy customer solutions to the cloud
  • Solid presentation skills with a high degree of comfort speaking with executives, IT Management, and developers
  • High level of skill communicating effectively across internal and external organizations
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Understanding of Federal Government application, server, and network security requirements such as ICD 503, FISMA and FedRAMP
66

Practice Manager Resume Examples & Samples

  • Coach and mentor staff to create an environment for high performing, highly motivated and engaged team of professionals
  • Effectively hire and retain talent while leading and growing the Digital Project Management team
  • Set performance plans and objectives that recognizes talent and provides honest, direct feedback in a timely manner
  • Experienced in Talent Management – recruitment and selection, performance management, performance development and coaching, reward and recognition
  • Strong leadership skills - comfortable managing large cross functional technical teams, resources and project issues in multiple locations
  • Innovative thinker – looks for new, sometimes unconventional approaches to achieving goals
  • Adaptive – adjusts and maintains effectiveness throughout periods of change, exhibiting tolerance for ambiguity and able to lead the team through change
  • Relationship building – effectively influences outcomes and a customer service focus
  • Conflict and issue resolution and escalation experience
  • Software delivery knowledge and practice within the application or Web/Mobile domain
  • Leading complex and unique program/projects with numerous technologies and platforms
  • LI-DF1
67

Practice Manager Resume Examples & Samples

  • Contribute to a healthy organisational culture and stimulate the morale and productivity of employees of the business
  • Take responsibility for developing, implementing and managing the operational aspects of the annual budget to ensure that funding and corporate resources are available to support strategic projects
  • Effectively manage a team of managers, their resources, assignments, capacity and overall performance
  • Business/ Commerce degree essential, MBA highly beneficial
  • At least 5 – 8 years’ experience in a management role within a global organisation
68

Mysql Cluster Best Practice Manager Resume Examples & Samples

  • BS or MS degree or equivalent experience relevant to functional area
  • 4+ years of software engineering and/or consulting experience
  • Hands-on coding ability
  • Ideally you have a C/C++ programming background and database knowledge
  • Experience with MySQL and/or MySQL Cluster would be ideal, along with knowledge of Cassandra, Haadop, Paxon, Aerospike, ClustrixDB or Couchbase
  • Self-motivated, customer-facing individual who is passionate about this technology and the opportunity to become a "thought-leader" in this product is essential
69

Global Practice Manager Resume Examples & Samples

  • Build a business - collaborate with sales leaders and engineering teams to drive design wins and platform adoption on platform specialties like Oracle, Microsoft, VMWare and SAP. They will provide leadership on various IT disciplines such as network architecture, devops implementation, hybrid systems management, application modernization, virtual desktop, bigdata, machine learning and IOT, collaboration, communication and messaging
  • Learn and teach – build small teams with single threaded leaders in each technical specialty area. Work with them to learn the newest platform services very quickly. Support them in harvesting and publishing best practices to broader field and partner teams. Also, guide them to engage individual project teams and teach the implementation processes and skills related to their technical specialty
  • Make new markets – develop the engagement model for driving the first design wins for the very newest platform web services, to open new market segments and clear the way for cloud-based IT using AWS in each technology area
  • Be a customer advocate - Work with AWS engineering service teams to convey deep technical requirements from partners and customers as input to AWS technology roadmaps
  • Deliver value - lead high quality delivery of a variety of deeply technical engagements with partners and enterprise customers in the commercial and public sectors, enabling breakthrough business outcomes for customers
  • Consulting practice leadership as manager of managers; team size >80 with related goals/KPI’s
  • Use of platform services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc
70

Practice Manager Resume Examples & Samples

  • Project manage and lead the migration to a paperless office
  • Project manage and lead the implementation of a client portal
  • Take full responsibility for liaising with the 3rd party IT support company
  • Continually assess and improve workflow across the various departments within the Firm
  • Attend Partners' meetings, communicate partner decisions to relevant personnel within and outside the Firm
  • Liaise with the HR Manager as required
  • Manage storage and filing systems ensuring these are kept in order and up-to-date
  • Assist the Senior Partner in all administrative areas of the business with a view to taking some of these roles on fully. Areas will include
  • Maintaining the Firm's accounting books and records
  • Preparing Management Accounts
  • Liaising with suppliers and managing these relationships e.g. insurers
  • Relevant Accounting Qualification such as ACA or ACCA or equivalent (desirable)
  • Solid experience of working in a professional services environment, managing both people and practice systems
  • Strong IT experience and previous experience managing a firm in becoming 'paperless'
  • Commitment to internal client care and excellent service beyond expectation
  • High level of technical competence
  • Ability to give feedback in a constructive manner
  • Deadlines/time management
71

SOC Practice Manager Resume Examples & Samples

  • Minimum of 4 years experience in an operations environment
  • Minimum of 4 years experience in the service provider industry
  • Minimum Bachelor’s Degree from an accredited university or 5 years working experienced in technology
  • 3 year of experience in an information security based role
  • CISSP Certified
  • Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
  • Knowledge of various security packages, tools, cyber attack types & security concepts
  • Do you know what OWASP is?
  • CEH, CCNA, CCNP, RHCT, Linux+ or any advanced Forensic or Security GIAC certification
  • Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
  • Some travel (domestic and international) may be involved
  • Self starter, the ability to work on projects with minimal guidance and assume the responsibility for the success of the projects
  • Must welcome accountability
  • Proven ability to be flexible and work hard, both independently and in a team environment
  • Willingness to work occasionally outside of normal business hours
72

CH Practice Manager Resume Examples & Samples

  • Manage and drive consistent revenue growth and profitability improvements in the hospital. Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately
  • Deliver consistent performance in Optimum Wellness Plan growth, penetration and retention
  • Manage overall labor costs while ensuring appropriate scheduling/staffing during all operating hours
  • Ensure hospital maintains 7-7-7 operating hours/days as a minimum
  • Use innovative methods to promote hospital and Practice growth
  • Develop an efficient, productive hospital team that provides the highest quality care and service to the most Pets and clients, follows all Banfield protocols and practices and focuses the team to achieve practice priorities while building our culture and brand
  • Select, train and supervise the paraprofessional team to ensure quality medical care, exceptional client service and maximum productivity, managing effectively to enable associates to grow and develop within the practice
  • Provide professional, efficient and exceptional client service (lead by example) and ensure all associates do the same. This includes educating clients about Optimum Wellness Plans, preventive care, Pet health needs, hospital services (such as "drop off" and "come in now"), marketing campaigns, and other related information
  • Effectively schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling
  • Ensure compliance with all practice policies and procedures and with all local, state and federal laws
  • Participate in planning and budgeting with the Field Director and Medical Director
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service, seeing Pets' health improve and satisfying clients. Ensures the team gains the cooperation and agreement of clients to schedule, attend or reschedule appointments. Ensures the team gathers necessary client/Pet background information. Ensures the team collects payment for services rendered. Ensures the team utilizes a recovery plan for resolution of client complaints, resolves client issues timely and wins client confidence by providing excellent service
  • Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement
  • One year management experience in a sales or service related industry required; two years preferred
  • Veterinary technician certification, licensure, and experience preferred
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred
73

Practice Manager Resume Examples & Samples

  • Education: Bachelors degree preferred
  • Experience: Two to five years of practice management experience in a private physician's office or other health care setting. Supervisory experience, billing and financial management experience required. Training in quality improvement, performance improvement, employee relations and staff recruitment strongly preferred
  • Software/Hardware: Working knowledge of Word, Excel, Power Point, Athena, Meditech software programs
  • OTHER: Capacity to analyze, to think creatively, and to weigh alternatives. Perception of people and an awareness to deal with conflict successfully and attain conflict resolution
74

Practice Manager Resume Examples & Samples

  • Working with the Resource Deployment team, assign a wide range of tasks based on skills, experience, and availability; clearly communicates task priorities, helping personnel adjust workload as needed
  • Collect inputs and prepare weekly and monthly status reports as required. Explain any deviations from planned budgets and schedules. In addition, prepare and support quarterly management reviews
  • Anticipate problems or situations that could affect the team. Assess the potential impact on own and others’ work, and develop and execute the best work solution. Manage escalated situations
  • Other project management support functions, as tasked
  • 5 to 10 years of project management (preferred) work experience
  • Broad knowledge of labor management, ERP, or similar domain product/systems
  • Superb written and oral skills required (e.g., proficient in Microsoft PowerPoint and Word)
75

Senior Practice Manager Resume Examples & Samples

  • Builds a software services delivery and PMO team and strategy to effectively execute business plan
  • Responsibility for P& L
  • Run Complex Project Deployment
  • Ensures group provides industry thought leadership
  • Responsible for profit and loss of the services project portfolio including forecasting and managing to revenue and expense targets and communicating business metrics to senior management
  • Experience building and delivering advanced Project Office concepts and processes
  • Ensures generated revenue meets or exceeds plan and monthly forecasting has less than a 10% variance
  • Ensures engagements provide excellent client satisfaction and client loyalty
  • Manages services personnel including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning
  • Provides resources with right expertise to meet business needs and manage external relationships creating a flexible staffing alternative for peak demand times
  • Ensures effective utilization of resources on billable projects, asset development, sales support and thought leadership
  • Attracts and retains talent to meet business needs for practice
  • Maintains quality client relationships to gain referrals for new clients
  • Willing to travel 30% to 50% (or as needed)
  • Typically requires a minimum of 10 years of management experience in financial services industry or consulting
  • Proven track record of producing revenue results in software based consulting and/or professional services
  • Experience in delivering software solutions to the financial services industry is a plus
  • Requires strong organizational, team building, coaching and mentoring skills
  • Requires general business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence
  • Ability to utilize judgment in decision making process and decisions related to job tasks
76

Senior Practice Manager Resume Examples & Samples

  • Bachelor’s degree in Computer Science, InformationTechnology, Business or related field; or equivalent work experience
  • 7-10 years ofrelevant experience
  • 7+ years experiencein project execution role across the solution delivery life cycle (e.g.requirements, analysis, testing, and implementation)
  • Demonstrated expertskill level in one or more Project Management and SDLC practice areas(including Agile methodology, tools and processes)
  • Superior writtenand verbal communication skills including executive level presentations
  • Proven practicearea leadership experience, including ability informally to lead and mentorpeers across the practice community
  • Effective atbuilding and maintaining a resource network; demonstrated skills in buildingeffective business consulting relationships
  • Expert levelproject management and problem solving skills
  • Demonstratedability to lead cross-functional teams in transformational environment
  • Effective facilitation skills with experience leading and driving change and adoption strategies
  • 4+ years experience in a consulting role with an emphasis within Project Management and Agile methodologies
  • PMP and CSM (Certified Scrum Master) certification
77

Practice Manager Resume Examples & Samples

  • Bachelor's Degree in business administration or healthcare related field or equivalent combination of education and experience required
  • Experience in motivating a work force required
  • Significant experience working in a physician practice
  • Experience with scheduling, front desk/check in/out, billing processes
  • Experience with physician reimbursement rules and regulations
  • Experience in quality improvement required, (e.g., Data Management, Project Management, Lean or Six Sigma methodologies preferred)
  • Master's degree or higher in business or healthcare related field
  • Greater than 5 years' experience working in a leadership role in physician practices
  • Thorough knowledge of financial statements, billing processes, accounts receivable management, as well as thorough appreciation of coding criteria
  • History of creation of dashboard indicators of performance experience in project management
  • People & communication skills
  • Exercise initiative and sound judgment
  • Lean engineering
  • Ability to function in demanding situations and maintain clear thinking
  • Documented training in healthcare finance and/or quality improvement processes
  • Broad set of software skills to assess productivity/budget performance: scheduling, power pivot, EPSI, Report to Web, Lawson, Practice Management Reports
78

Practice Manager Resume Examples & Samples

  • Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure, DevOps, IT Transformation, Big Data and Application Migration
  • Vertical industry sales and delivery experience of IT services and solutions
  • Business Development and delivery experience w/ global F500 enterprise and Public Sector customers
  • Degree(s) in engineering and/or business
79

Practice Manager Resume Examples & Samples

  • Responsible for recruiting, hiring, orientation, training, development and performance management and management of staff, currently numbering 14
  • Assist with management of clinical staff in collaboration with site medical director and nurse manager
  • Maintain compliance with employment law
  • Ensure annual staff mandatories are completed
  • Ensure adherence to policies and procedures
  • Promptly and accurately complete required documentation related to hires, terminations, and other status changes
  • Conduct timely and thorough employee performance appraisals
  • Effective management of temporary services staff
  • Perform weekly input and review of payroll in electronic payroll systems.Manages and approves staff requests for time off and overtime
  • Maintain an “open-door” policy for staff
  • Manage staff firmly, fairly and consistently
  • Oversight or performance of billing operations procedures, to include charge entry, balancing of office payments, and verification of charges to providers
  • Participate in development of annual budgets
  • Effectively manage within budgeted parameters
  • Responsible for control and accuracy of petty cash, cash reconciliation and deposits
  • Prepare justifications for capital purchases
  • Develop cost reduction and expense management initiatives in collaboration with practice management.Hold staff accountable for target achievement
  • Process pharmaceutical, supply and other types of orders timely and accurately from approved vendor lists
  • Maintain provider schedules to ensure adequate visit volumes for patient access and financial performance
  • Analyze, review and distribute monthly billing and financial reports
  • Ensure insurance pre-verification protocols are followed
80

Branch Practice Manager Resume Examples & Samples

  • Ensure the development of strategic and tactical plans that align to overall practice strategic goals and ensure the implementation thereof
  • Establish and develop the practice management leadership capability, providing the required governance and oversight to ensure the achievement of Dimension Data goals
  • Create standards and tools for new solution architecture and deliver continuous delivery frameworks and promote and establish a reliable Networking practice
  • Provide advice to relevant teams on demand generation activities that align to market requirements and business needs
  • Possess strong understanding of Networking and Practice Management
  • Demonstrate good understanding of services operations, client methodologies, process management and formulation of policies, programs, plans and systems
  • Possess an understanding of business development and pipeline management
  • Demonstrate an understanding of solution and training development
  • Possess the ability to think conceptually with an understanding of the operations of a managed services and data centre business
81

Practice Manager Resume Examples & Samples

  • Responsible for all actions/responsibilities as described in company controlled documentation for this position
  • Contributes to and supports the corporation's quality initiatives by planning, communicating and encouraging team and individual
  • Contributions toward the corporation's quality improvement efforts
  • Oversees the day-to-day operations of the practice and includes managing and coordinating the clinical, clerical/front office staff,
  • Medical records, etc. Works along with clinical staff in order to coordinate the care and treatment of the patient population so
  • Patient flow is directed effectively
  • Recruits, orients, trains, evaluates and monitors on-the-job performance of clinic personnel
  • Prepares work schedules, makes job assignments, and prepares and approves payroll. Provides direction and priorities of work
  • Activities within the clinic
  • Manages the staff and department consistent with budgetary goals
  • Assists in establishing and achieving goals and objectives for the clinic, consistent with HealthCare Partners of Nevada
  • Participates in evaluating and devising methods for meeting goals
  • Cultivates, maintains, and enhances intra departmental and medical staff relationships
  • Plans and implements staff development activities
  • Assists in analyzing identified problems to determine cause and desired resolution. Takes steps necessary to implement resolution
  • Conduct regular staff meetings with the employees as well as the physicians and keeping agendas and minutes
  • Participates in and executes System Essentials concepts
  • Maintains patient and employee confidentiality and maintains understanding of HIPAA
  • Participates in professional development activities and maintains professional affiliations
  • 2-3 years practice management preferred (cardiology helpful)
  • 2-3 years leadership required
82

Senior Practice Manager Resume Examples & Samples

  • Oversees the day-to-day operation of multiple clinics, including but not limited to managing and coordinating the activities of clinical and non-clinical office staff
  • Responsible for communicating operational and financial directives from direct supervisor and senior leadership to the Practice Managers, and clinical staff (including providers)
  • Responsible for monitoring operational metrics and KPIs (including, but not limited to productivity, quality, patient satisfaction, etc…), and developing action plans to achieve KPI goals
  • Responsible for coaching and developing Practice Managers, and their direct reports in the clinics (including but not limited to performance management, evaluating, and setting goals)
  • Works along with staff in order to coordinate the care and treatment of the patient population so patient flow is directed effectively
  • Minimum of three – five years supervisory experience, preferably in a physician practice management setting
  • Current Practice Manager requirements
83

Practice Manager Resume Examples & Samples

  • Oversees the day-to-day operations of the practice and includes managing and coordinating the clinical, clerical/front office staff, medical records, etc. Works along with clinical staff in order to coordinate the care and treatment of the patient population so patient flow is directed effectively
  • Assists in establishing and achieving goals and objectives for the clinic, consistent with HCPNV Medical Group. Participates in evaluating and devising methods for meeting goals
  • Cultivates, maintains, and enhances intradepartmental and medical staff relationships
  • Performs other work related duties and responsibilities as directed, assigned or requested
  • High School Diploma required. Bachelor’s Degree preferred
  • Minimum of three years supervisory experience, preferably in a physician practice management setting
  • Possess a strong progressive and customer-focused approach to building and maintaining client relations and overall business success
  • Proven skills in leadership, team building, organization, time management, program development, participates in strategic planning and problem solving and who can represent HCPNV in a professional and effective manner
  • Strong written and verbal skills are essential
  • Contributes to a working environment that allows all employees equal opportunities for development, growth, and advancement. Conducts business in compliance with the corporation’s Code of Business Conduct
  • Provides effective leadership and directs the work of subordinates. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Selects staff, coaches performance, and provides ongoing and timely communication regarding performance, training and development opportunities
84

Ambulatory Practice Manager Resume Examples & Samples

  • Operations Responsibilities
  • Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Assists with training and orientation with respect to these functions. Make recommendations for improvements/enhancements to registration procedures. Conducts audits to ensure proper registration and confirmation procedures are taking place
  • Triage patient complaints for the department, working with appropriate personnel and resolving issues
  • Identify problems with the automated phone message system in meeting patient’s needs, and identifies potential improvements to better serve phone access for patients
  • Oversee schedule templates for all clinic physicians, including cancellations, changes, etc. Monitors physicians’ schedules daily for early detection of access issues or errors in booking. Makes recommendations to physicians for adapting their schedules to improve patient access. Is a resource for Percipio ordering and training of physicians and staff
  • Responsible for gathering data and reports on registrations, scheduling matters, billing, and confirmations for presentation to the Practice Manager, as needed
  • Demonstrates excellent discretion and judgment needed to act independently with decision-making responsibilities. Must be able to problem-solve independently and provide communication to the Practice Manager
  • Manages telephone services according to departmental standards, and hospital service standards
  • Oversees ordering all necessary supplies and equipment for the practice to insure the availability prior to their arrival
  • Assures compliance with BWH, BWPO, JCAHO, CLIA, state and federal regulations
  • All other duties as assigned. Cross-coverage as necessary
  • Human Resource Responsibilities
  • Conducts staff meetings/huddles to keep employees informed
  • Authorizes and monitors vacation requests, changes in work or lunch schedules, arranging for coverage as necessary
  • Assures appropriate staffing and phone coverage to meet all needs. Assists with or provides coverage when staffing levels are not sufficient
  • Office Management
  • Oversees maintenance of office equipment, and supply inventory
  • Other General Responsibilities
  • Participates and leads special projects as assigned by the Practice Manager, maintains flexibility regarding workload and the needs of the department
  • Oversees the NCQA/PCMH project for this year and on-going
  • Excellent organizational, analytical, time-management and problem-solving skills
  • Attend quarterly meetings work with budget and development, and revenue cycle
  • Ability to communicate effectively with a socially diverse patient population visiting their physicians for conditions that may be life threatening, coping with anxiety and stress created in such situations
  • Must understand and function effectively in a fast-paced challenging environment and communicate well with a large group of physicians
  • Proficiency with computers including word processing, excel, presentations and data entry
  • Customer Service skills
  • Excellent interpersonal and team skills
  • Solid knowledge of CPT and ICD-10 coding
  • Ability to provide clear direction, inspire and motivate staff to foster strong productivity
85

Practice Manager Resume Examples & Samples

  • Serve as the Health Care Services delivery executive-lead on Kronos engagements by providing oversight to the project team and maintaining executive relationships with the project sponsor
  • Directly assist in Health Care Pre Sales activities as required
  • Clearly understanding the Health Care portfolio of project requirements and objectives while ensuring project profitability
  • Drive consistency and repeatability of project delivery across the Practice to ensure projects are on-time and on-budget
  • Proactively manage the health of projects thru on-going quality assurance techniques, reporting and activities
  • Maintain a high-level of customer satisfaction- and managing customer escalations as required
  • Build strong relaionships with existing Health Care accounts to ensure the Kronos suite and Customer satisfaction is maximised
  • Accurately forecast project staffing needs across the Practice and work closely with the Resource Manager to staff projects while maximizing overall staff utilization
  • Directly manage Health Care Project Management staff and Partners, inspire them to achieve their best, and provide on-going career development/mentoring
  • Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders
  • Ambitious experienced Health Care professional services leader with proven customer-facing skills, strong project management skills and enterprise software experience
  • Understanding of professional services operations, including performance benchmarks/levers, resource deployment, staff development, and partner management
  • Health Care Business-minded leader with the ability to understand technical situations and have an executive-level presence and credibility with customers
  • Demonstrated experience in selling services as part of an enterprise software company
  • Outstanding people/team management and communication skills
  • Knowledge of the Workforce Management
  • BS degree in a technical field; MBA preferred
86

Practice Manager Resume Examples & Samples

  • 5+ years experience in a Physician Practice; 2+ years of experience in a Management / Supervisory position
  • Working knowledge of Medical Practice Management and Operations, including the roles and responsibilities of all positions within medical office
  • Experience in a Ambulatory, Internal Medicine and/or Primary Care setting
  • Microsoft Office/Suite proficient (Excel, PowerPoint, Word, etc.)
  • Bachelor's Degree in Business Management or Healthcare Administration
  • Electronic Health Record experience
87

Senior Practice Manager Resume Examples & Samples

  • Contributes to and supports the corporation’s quality initiatives by planning, communicating, and encouraging team and individual contributions toward the corporation’s quality improvement efforts
  • Oversees the day-to-day operations of a clinic and includes managing and coordinating the clinical, clerical/front office staff, medical records, etc. Works along with clinical staff in order to coordinate the care and treatment of the patient population so patient flow is directed effectively
  • Responsible for taking over vacant Practice Manager duties when necessary
  • Prepares work schedules, makes job assignments, and prepares and approves payroll. Provides direction and priorities of work activities within the clinic
  • Establishes and maintains policies and procedures for the clinic to assure successful operations
  • Assists in developing and implementing new procedures to improve quality and quantity of work processed. Ensures policies and procedures are communicated and administered consistently
  • Assists in identifying, collecting, and reporting relevant statistical data to reflect the activities of the clinic and staff
  • Maintains patient and employee confidentiality
  • Maintains knowledge of and complies with establishes policies and procedures including government, insurance and third-party payer regulations
  • Attends administrative meetings and participates in committees as requested
  • Conducts special projects as requested
  • MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
88

Senior Director Practice Manager Resume Examples & Samples

  • Minimum of five (5) years of experience managing physician practices/healthcare management
  • Proven verbal, quantitative, financial and interpersonal skills
  • Bachelor’s degree from an accredited university or college in Health Management, Business Administration, or other healthcare field of study
  • In-depth and up-to-date knowledge of Hospital and medical practice administration
  • Prefer experience in multi-practice management and ability to travel up to 75%
89

Practice Manager Resume Examples & Samples

  • Hire, on-board, train, and develop Associate-level Consultants
  • Help develop a one year training curriculum, evaluation criteria and program success metrics
  • Organize subject matter expert guest speakers and technical workshops to facilitate the sharing of knowledge across teams
  • Strategy & Innovation: articulate business/industry fundamentals (e.g., ROI, TCO); understand regulations and operational excellence; familiarity with business strategy and trends in the IT industry (e.g., CI/CD, IoT, Predictive Analytics
  • 10+ years’ experience in professional IT role(s)
  • 2+ years in a training role or a technical management position
  • 2+ experience building technical teams including hiring, training, development, coaching and mentoring
  • 6+ months experience building industry and technology solutions
  • Experience building AWS cloud-based enterprise architectures for companies of various sizes
  • Excellent Classroom Management and Facilitation Skills
  • Experience in a technical sales organization
  • Use of AWS services in distributed environments with Enterprise Software
  • AWS Certification – Associate or Professional Level
  • Broad Enterprise systems experience including multi-tier web or distributed architectures
  • Ability to analyze large volume of data points, identifying issues and recommend solutions
90

Practice Manager With Neurology Experience Resume Examples & Samples

  • Understanding of electronic medical record and billing systems and related applications, with familiarity with ICD-9, ICD-10 and CPT codes
  • Ability to establish priorities and coordinate work activities
  • Knowledge of Meaningful Use
91

Global Practice Manager Resume Examples & Samples

  • Build a business - collaborate with sales leaders and engineering teams to drive design wins and platform adoption on platform specialties like Oracle, Microsoft, VMWare and SAP. They will provide leadership on various IT disciplines such as network architecture, devops implementation, hybrid systems management, application modernization, virtual desktop, big data, machine learning and IOT, collaboration, communication and messaging
  • Experience establishing comprehensive global customer relationships and collaboration across executive technology stakeholders
  • Have executed successful projects that show strategic results solving for business, product, and technical challenges
  • Familiarity with archival, disaster recovery, and business continuity in global operations
  • International sales and delivery experience w/ global Fortune 500 enterprise customers and partners
92

Area Practice Manager Resume Examples & Samples

  • A Bachelor’s degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements
  • 3-5 years supervisory experience in practice management of multiple facilities with multi-specialty practices
  • Proven track record of managing practice revenue
93

Professional Practice Manager Resume Examples & Samples

  • Creates physician practice business structure and supervises development of implementation
  • Develops and implements plans for growth and expansion of practice size
  • Develops structure for a nation-wide physician practice enterprise
  • Directs and controls the activities of all non-physician staff, including recruitment, retention, employee development and employee relations
  • Develops, implements and maintains a successful system for physician scheduling
  • Oversees all Managed Care contracting for Physicians’ practice
  • Provides administrative report for the Department of Psychology in terms of all business operations
  • Develops and administers a successful physician compensation plan
  • Assures effective and appropriate coding, billing and collection activities
  • Prepares or supervises preparation of budgets, financial reports and other reports as needed
  • Bachelor of Science degree in Accounting or equivalent field. Masters degree in Administration, Public Health or Business required
  • Minimum of five years experience managing a multiple physician practice in an academic or institutional setting
94

Practice Manager Resume Examples & Samples

  • Maintain the supported dental practice budget and profit
  • Emphasize communication by informing team members on Heartland Dental communication tools
  • Continually develop and train supported dental practice team through training programs and evaluations
  • Develop and maintain relationships with dental practice team members and doctors
  • Evaluate patient flow to identify marketing needs and areas of improvement
  • Progress patient services by coaching dental practice team members and focusing on patient advocacy
95

Practice Manager Resume Examples & Samples

  • Authorizes the procurement of special order medical/surgical supplies and capital equipment
  • Assesses needs in collaboration with the clinical staff for the annual capital and expense report, coordinates trials, evaluates and negotiates with vendors in conjunction with the Purchasing Department to procure capital equipment, processes purchase orders, coordinates installation and in-servicing
  • Management of the process and office workflow using the electronic healthrecord
  • Minimum Education: Bachelor's degree or equivalent
96

Practice Manager Resume Examples & Samples

  • Experience establishing comprehensive global financial services customer relationships and collaboration across executive technology stakeholders
  • Have executed successful projects that show strategic results solving for business, product, and technical challenges and transformation to the cloud
  • Deep understanding of cloud computing change management challenges and solutions
  • Experience using platform services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc
  • BS level degree or equivalent experience required, computer science, business or math background preferred
  • 3+ years in IT security, compliance & risk management, including privacy, controls, etc
  • Advanced degrees in engineering and/or computer science
97

Practice Manager Resume Examples & Samples

  • Manages medical office operations to ensure maximum efficiency and employee satisfaction
  • Coordinates patient, physician and staff schedules to maintain optimum efficiency within Badge hours & EBT
  • Oversees health information management
  • Responsible for maintaining patient confidentiality and compliance with all Federal (HIPAA) and State regulations controlling the flow of patient information. Ensures adherence to all policies and procedures relating to patient confidentiality by staff members
  • Provides input for the annual budget
  • Accountable for all assets in the practice
  • Ensures providers and staff members promote an atmosphere of professionalism and accountability
  • Ensures that patient encounter forms are completed and submitted on a timely basis
  • Establishes FISH concept of play, be there, make their day, and choose your attitude
  • Administers Code of Conduct
  • Collaborates with Practice Administrator in the timely completion of staff evaluations
  • Provides IT support and service as required
  • Ensures accuracy and timeliness of all patient/insurance pre-certifications, referrals and recalls
  • Oversee patient documentation/transcription process
  • Actively participates in implementation and conversion to the Electronic Health Record
  • Responsible for submission and tracking of clinical and clerical supply orders
  • Works with CBO and Network Systems in document creation and processing for practice management system. Also assists in system maintenance and employee training in both the referral and scheduling modules of practice management system
  • Collaborates with providers in data collection and internal audits for quality assurance purposes
  • Complies with Inland Hospital Hand Hygiene Standards
  • Adheres to Inland Hospital Standards of Behavior
  • Performs all other duties assigned
  • 3-5 years experience in a leadership role in a Physician Practice
  • Working knowledge of financial statements, billing/budgeting processes and understanding of coding criteria
  • Strong understanding of medical terminology, practice management and application software
98

Practice Manager Resume Examples & Samples

  • Associates preferred
  • Five years' experience working in an ambulatory care setting or relevant
  • Requires knowledge of the administration of a physician office and the ability to
  • Preferred- 5 years or more of successful supervisory experience, preferably in a
99

Practice Manager Resume Examples & Samples

  • Minimum of 2 years experience in coordination, supervision or management, preferred
  • Minimum 5 years experience in a medical practice or combination of experience in a medical billing office and a medical practice, required
  • Experience in medical coding with ICD-9, CPT and HCPCS, preferred
  • A general knowledge in medical billing and coding of the specialty, preferred
  • Knowledge of insurance providers and requirements, preferred
  • Competent in Microsoft office computer programs to include Word and Excel, required
100

Practice Manager Resume Examples & Samples

  • Business Development and delivery experience w/ global F500 enterprise and/ or Public Sector customers
  • Business fluent German and English language skills
  • Advanced Degrees in engineering and/or Business
101

Practice Manager Resume Examples & Samples

  • Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level of function, in accordance with job descriptions and competencies. Delegates staff effectively; demonstrating the ability to plan, organize, direct, control, monitor and evaluate services, while using the available resources appropriately
  • Responsible for the daily monitoring of charge capture patient encounters, co-payment collections, accounts receivable, denials, cash collections and credit/refunds. Develops reporting mechanisms to provide accurate updates to Clinic/Site Management Team on process improvements regarding revenue related activities
  • Works closely with Manager of Business Services Operations (MBSO) to ensure sound fiscal and business performance within Clinic/Site, and implements any necessary changes/modifications as directed by MBSO
  • Accountable for managing staff schedules, including physician, on a daily basis to ensure optimum scheduling and coverage of Clinic/Site services. This includes monitoring staff and physician requests for time off to ensure proper coverage at all times
  • Ensures staff and leadership training and development programs are implemented, monitored and enforced in compliance with organizational initiatives and regulatory requirements. Develops opportunities for personal and professional goal achievement for self and assigned staff
  • Works closely as part of Clinic/Site Management Team to align processes and clinic outcomes with ABQ Health Partner’s strategic plan
  • Required – Two (2) years related experience of which one (1) year must have been in a supervisory capacity
  • Ability to communicate effectively; ability to analyze and interpret data; ability to plan, develop and coordinate multiple projects
102

Practice Manager, Valuations Resume Examples & Samples

  • Developing and updating excel models to price assets for acquisition and fair market valuation
  • Analyzing historical data and doing market research to improve on existing model and pricing methodology
  • Managing certain processes related to asset acquisition like pricing, due diligence, etc
  • Assisting in asset disposition, funding and fair market valuation
  • Working on any analysis or documentation which are required for internal/external audit
  • Any other ad-hoc analyses that might be required from time to time
  • MBA from a premier management institute, majoring in Finance
  • Excellent academic track record
  • Excellent analytical, excel and presentation skills
  • Two to three years of work-ex post MBA
  • Ability to work with people across cultures, time zones and geographies
  • Proactive and willing to learn and work at grass-root level
103

Practice Manager Resume Examples & Samples

  • Evaluates performance and recommends merit increases, promotions, and disciplinary actions
  • Coordinates and often completes functions such as claims and billing functions
  • Analyzes and recommends changes in practice/organizational systems, policies and procedures, and ensures their implementation
  • Assists in the preparing of practice budgets and allocation of funds. Provides monthly and annual data and interpretation
  • Participates in professional development activities to keep current with trends and practices in health care administration
  • Meets with physicians as necessary
  • Counsel with the Director of Operations for NEXTeraMD on matters pertaining to basic operational policies of the clinics; recommend new or revised operational policies and monitors those implemented
  • Ensures there is an adequate amount of supplies
  • Coordinates physicians’ call schedule with appropriate personnel
  • Meets with Physicians and coordinates MD meetings as needed
  • Is able to do hands on billing for the practice
104

Practice Manager Resume Examples & Samples

  • Physician Governance/Leadership: Collaborates with physicians on accomplishing Practice goals: financial targets, quality/patient satisfaction targets. Keeps physicians informed on progress toward goal accomplishment. Communicates with physicians organizational initiatives, policies, and assists them in interpretation and working within organizational parameters
  • Planning: Organizes/budgets resources (people, equipment, materials) to deliver effective patient care. Reviews Practice site goals and arranges work to accomplish goals. Develops short range targets as indicators toward reaching goals
  • Controlling: Reviews financial and patient outcomes and assures outcomes fall within acceptable pre-determined limits. Trends data and investigates outliers to determine if action is warranted for correction and prevention
  • Human Resources: Plans for acquisition, alignment, and engagement of human resources through selection, on-boarding, coaching, appraisal, and development. Seeks to create an environment with emphasis on team work in accomplishing the mission and goals of the Practice and MPAS. Appropriately seeks guidance in assistance with human resource concerns
  • Patient Satisfaction: Assesses the patient experience through various methodologies of collecting information from patients. Tracks complaints and responds to address complaints in a timely manner. Works toward recovering and ensuring the needs of patients are met. Appropriately educates the patient on MPAS policies in order to enhance and prevent misunderstandings. Brings issues forward to Directors for resolutions that are based in organizational systems
  • MPAS Activities: Member of the Management Team, representing their Practice to other MPAS management associates. May participate in Ad Hoc or Standing Committees. Representative of MPAS in the community at large
  • Customer Focus: Demonstrates excellence in customer service and satisfaction levels for internal and external customers. This is achieved by having knowledge of and conforming to customer requirements by identifying, understanding and meeting these requirement
  • Interpersonal Skills: Seeks to understand before being understood through effective listening and sensitivity to others needs and concerns
  • Results Orientation: Focuses self and others on achieving quality and financial outcomes in a responsive timely manner
  • Decisive: Resolute in making a decision to act based on conclusions reached based on facts. Demonstrates good judgment in making these decisions
  • Integrity/Ethics: Demonstrates personal integrity, honesty, sincerity. Trusted to do the right thing
  • Diversity: Values the worth of others and respects diverse points of view. Promotes support and team work within and across departments
  • Engenders Trust: Provides appropriate resources, direction, and accountability. Allows employees to identify and resolve work issues through empowerment
  • Mentoring/Employee Development: Develops employees in a positive manner – maintaining and building self esteem and confidence and competence – helping employees achieve their maximum potential and contribution
  • Change Agent: Provides vision and planning to reach goals. Addresses concerns in forthright manner and welcomes innovation and new approaches to reach new heights in service and quality
  • Organization Savvy: Understands key stakeholders as demonstrated in managing, promoting, and cultivating relationships. Has keen understanding of industry and trends
  • Personal Job Competence: Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures and external governmental agencies
  • Prefer a minimum of two or three years in a managerial role in a health care setting preferably in an outpatient physician primary or specialty practice
105

AWS Practice Manager Resume Examples & Samples

  • Strong understanding of the entire AWS Product and Service suite (such as as EC2, S3, VPC, CloudFormation, Elastic Beanstalk, RDS, Route53, CloudFront, Lambda.Redshift, EMR, SQS, SNS, AWS IoT, API Gateway etc.) products and their applicable use cases, best practices and implementation, and support considerations
  • Partner with the sales team to formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS Cloud Solutions
  • Collaborate with customers on migrating existing systems and building new systems using the full range of AWS services
  • Present technical concepts in clear manner to customers through product demos, proposals and presentations
  • Strong problem-solving abilities coupled with a desire to take on responsibility
  • Develop and maintain relationships with key external stakeholders at various business levels
  • Resolve complex technical problems at a pre- or post-sales level, working with either sales or support personnel
  • Attention to detail in documenting information and ability to show ownership of follow through in customer resolutions
  • Hire, on-board, train and develop new Solutions Architects from internal and external sources
  • Act as a Technical liaison between customers, service engineering and support teams
  • Directly collaborate with the sales team to formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS Cloud Technologies
  • Educate customers of all sizes on the value proposition of AWS Cloud Solutions and Technologies
  • Establish credibility and build deep relationships with senior technical individuals within customers to enable them to be cloud advocates
  • Participate in deep architectural discussions to build confidence and ensure customer success when building new and migrating existing applications, software and services onto AWS Cloud
  • Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers considering, or already using, AWS cloud
  • Author or contribute to customer-facing publications such as whitepapers, tutorials, etc., and present sessions at AWS, customer and industry conferences
  • Hands-on experience building, delivering and managing cloud IaaS environments using platforms such VMware, OpenStack, Azure, AWS, and GCE
  • Bachelor’s degree in Computer Science, Engineering, or related field
  • 8- 10 years in progressively more responsible roles in either solutions architecture, support or IT professional services
  • 2-5 years’ experience working explicitly in or with cloud technologies
  • AWS Certified Solutions Architect – Associate Level minimum, ideally Professional Level
  • One or more relevant industry recognized certifications
  • General knowledge of areas of business operations beyond IT
  • Public profile or proven record of public speaking at relevant tech events
  • Partnering approach and mentality
  • Proven ability to stay abreast and continually expand knowledge in the areas of new technological developments and trends
106

Specialty Practice Manager Resume Examples & Samples

  • Ability to travel to client locations is essential
  • 10 or more years of IT implementation experience
  • Demonstrated experience with strategy regarding business, product, and technical challenges for call or contact centers
  • Deep experience with infrastructure-as-a-service (IaaS) cloud computing transition challenges
  • Enterprise architecture experience including virtualization technologies & distributed architecture
  • Significant background and experience in contact center technologies
  • Business development experience including complex agreements w/ integrators and ISVs
  • International sales and delivery experience with global F500 enterprise customers and partners
107

Global Practice Manager Resume Examples & Samples

  • Demonstrate a deep knowledge of Teradata’s applications portfolio
  • Show a strong technical background on Teradata’s data-storage products and analytical focus
  • Have knowledge and experience of accounting and / or marketing business practices
  • Reporting to the Global PS Practice and Architecture lead
  • Understanding Teradata’s technical and sales strategies
  • Develop and provide a governance service to solutions-based projects, auditing project-scope and effort estimates with the aims of reducing risk in projects and making projects competitive and attractive in price and duration
  • Monitoring and working with Teradata Professional Services leads to provide reusable templates for use in project planning and construction
  • Measure the effectiveness of project estimation tools (developed by this team)
  • Define process, standards and procedures to be adopted internationally
  • Promoting the submission and re-packaging of technical assets that can be reused to have a measurable, positive effect on reducing future projects’ effort and / or duration
  • Building technical and product knowledge across the wider Professional Services focused communities
  • Broad technical expertise combined with business acumen
  • Solid understanding of data warehousing and databases concepts
  • Understanding of the client's business domain e.g. accounting and marketing processes
  • Excellent analytical and technical skills
  • Excellent written and verbal communication skills in the English language
  • Excellent planning, organizational and communication skills
  • Proposal development and service offering scoping
  • 10+ yrs of appropriate experience
  • Has been a technical lead or solution consultant in 5+ successful, enterprise-sized, customer engagements
108

Practice Manager Resume Examples & Samples

  • Work collaboratively with physicians, department managers, diagnostic/technical staff, and support personnel to enhance efficiency within the practices and to optimize quality, reduce costs and maximize services
  • Manages clinic operations to achieve and maintain financial performance targets
  • Coordinates purchases of office, medical-surgical, pharmaceutical, laboratory, and x-ray supplies, manages inventories for each, and approves invoices for payments
  • Coordinates the development of physician and midlevel clinic schedules and coordinates and communicates initial and revised schedules as appropriate
  • Assures that physician call schedules are developed for all physicians, and coordinates call schedule with in-clinic schedule, physician availability, communicating initial and revised call schedules as appropriate
  • Assures that initial and subsequent physician/midlevel third party payer Credentialing is completed within required time frames
  • Completes required reporting in a timely manner
  • Assist with onboarding and training new team members; acts as a mentor to motivate and support staff in performing daily duties
  • Provides for initial orientation and ongoing training of personnel in proper work performance
  • Conducts or recommends progressive discipline and discharge proceedings when necessary. Partners with Human Resources Representative on performance and employee relations issues and counsel’s employees in resolving performance related problems
  • Functions as a resource, teaching and collaborating with staff on a continuous basis
109

Practice Manager Resume Examples & Samples

  • Assists in establishing and implementing goals, objectives, policies, procedures and systems for the assigned administrative areas
  • Participates in the development and implementation of long range plans and budgets
  • Oversees the recruiting, hiring and interviewing of staff
  • Oversees the coding, charge capture, and charge entry process to assure that billing is current and accurate
  • Evaluates local business conditions as they relate to practice operations and advises Medical Director of such
  • Develops and implements policies and procedures specific to the operation of the local practice. Ensures compliance within the practice of the policies and procedures
  • Delegates responsibilities to staff and department supervisors as necessary
  • Maintains a working relationship with external contacts such as managed care representatives and hospital administrators
  • Ensures that all practice activities are in compliance with corporate, practice, local, state and federal laws and regulations
  • Oversees the management of staffing needs for the practice by ensuring the availability of properly trained personnel
  • Ensures practice compliance with legal requirements related to OSHA, EEO, TEFRA, ERISA, and Wage and Hour
  • Directs the preparation of information required by the Compliance Department and ensures that all staff is properly educated as directed by the Compliance Department
  • Responsible for monitoring, analyzing, assessing and communicating practice progress
  • Oversees the preparation of management reports as requested by the Medical Director or corporate personnel
  • Conducts appropriate performance evaluations and recommends merit increases, promotions, and disciplinary actions
  • Attends practice administrative meetings with physicians and Medical Director as required by the Medical Director
  • Oversees the development and coordination of new office locations and their needs as required
  • Ensures the coordination of payroll functions and personnel records. Assists with benefits, personnel issues, and special projects as assigned
  • Oversees the management of petty cash
  • Attends meetings and participates on committees as requested
  • Maintains a working relationship with the Managed Care Specialists to assist as needed in local contract negotiations
  • Bachelor’s Degree in Accounting, Finance, Nursing or other related
  • Minimum five (5) years’ experience in Practice Management
  • Knowledge of the local community health care environment sufficient to interact with other health care providers and administrators
  • Understanding of medical office operations sufficient to oversee its operations and provide support to the Medical Director and physicians
  • Skill in exercising a high degree of judgment, discretion and decision making necessary to achieve organizational objectives
  • Must possess analytical skill sufficient to organize and prepare comprehensive reports
  • Ability to organize and integrate organizational objectives in order to meet deadlines
  • Demonstrated ability to effectively communicate in verbal and written forms
110

Practice Manager, Attack & Penetration Resume Examples & Samples

  • Bachelor’s Degree from a four-year college or university in Information Assurance, Computer Science, Management Information Systems or related area of study; or four or more years of related experience and/or training; or equivalent combination of education and experience required
  • Minimum 8 years of Information Security experience required
  • Minimum 5 years of practice specific experience required
  • Minimum 3 years of experience performing Security Assessments work (vulnerability, penetration tests, wireless security and social engineering), including at least the last twelve months, required
  • Minimum 3 years of client facing consulting experience required
  • Minimum 3 years previous supervisory or managerial experience required
  • Minimum 3 years support experience required, including writing technical proposals, statements of work, white papers, presentations and project documentation. Strong attention to detail required
  • OSCP, OSCE, GIAC, CISA, CRISC, CISSP, PMP certifications strongly preferred
  • Ability to combine multiple separate findings to identify complex blended vulnerabilities
  • Ability to identify, describe and report vulnerabilities and standard remediation activities, to include clear demonstration of risk to clients through post-exploitation activities
  • Familiarity with many different network architectures, network services, system types, network devices, development platforms and software suites required (e.g. Linux, Windows, Cisco, Oracle, Active Directory, JBoss, .NET, etc.) required
  • Demonstrated ability to create comprehensive assessment reports
  • Must be able to work well with customers and self-manage through difficult situations, focus on client satisfaction
  • Ability to convey complex technical security concepts to technical and non-technical audiences including executive c-level
  • Demonstrated effective time management skills, ability to balance multiple projects simultaneously and ability to take on large and complex projects with little or no supervision required
  • Knowledge of development and development operations
  • Ability to deliver presentations at industry conferences and write blog posts
  • Willingness to collaborate and share knowledge with team members
111

Practice Manager Resume Examples & Samples

  • Responsible to lead and to successfully deliver a portfolio of projects, making sure that projects meet Veeva quality standards and are delivered on scope, on time and on budget
  • Accountable for overall Customer Success of their Customers’ portfolio
  • Provides technical and/or business consultative leadership for a specific practice at the pre-and/or post sales level
  • Manages a team of both senior and junior consultants, architects, and project managers
  • Integrates industry knowledge into practical configuration tactics and proactively provides input into the development of Practices policies, procedures, standards and strategies
  • Monitors practice performance and provides coaching, counseling, and motivation to maximize practice performance
  • Recruits and hires employees who can help grow and drive Veeva’s Professional Services’ strategy
  • Maintains a level of practice readiness, in order to be successfully prepared to support the delivery of customer engagements (skilled and trained workforce, strong partner relations, tested and proven technical solution capability)
  • May need to travel up to 50% of time
  • Creation of proposals that address current and evolving client requirements and in the review and approval of legally binding contracts with partners and customers
  • Provides leadership in the development of long term practice curriculum. Ensures appropriate levels of specialization in the practice are being achieved by utilizing various training and development opportunities
112

Practice Manager Resume Examples & Samples

  • Drives utilization, increased revenue and the delivery of billable engagements for Veeva’s EDC product and services acting as an escalation point to resolve customer, organizational, process or technical issues
  • Responsible for talent development and line management for EDC Professional Services team members
  • Contributes to the development of the services strategy, offerings, practice standards, scalability, and policies and procedures with a focus on quality delivery and efficiency
  • Provides technical and/or business consultative leadership for Veeva’s Vault EDC application at the pre-and/or post sales level with experience delivering Statements of Work
  • Manages a team of project managers and consultants responsible for delivery
  • Proactively provides input and contributes to the development of Vault EDC services procedures, standards and strategies
  • Monitors practice job performance and provides coaching, counseling, and motivation to maximize performance
  • Recruits and hires employees who can help grow and drive Veeva’s Vault EDC strategy and perform delivery on the services team
  • Maintains a level of readiness, to be successfully prepared to support the delivery of customer engagements
  • Ensures adequate level of resources are in place to meet profitable demand. Oversees chargeability of all delivery resources within the practice
  • Acts as the internal customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and in the future
  • Oversees and participates in governance meetings with customers
  • Oversees key customer accounts within the services organization and responsible for communicating status, risks, and escalations to management
  • Assure process compliance with all regulatory and Veeva procedural requirements
113

Practice Manager Resume Examples & Samples

  • Direct management and leadership of the team – hiring, compensation, retention, performance management
  • Planning, execution, and excellence of the delivery of integration and consultative work to the team’s customer base
  • Escalation point of contact for the team, Sales, and Service teams resolving customer issues that arise during or after integrations
  • Setting and managing the achievement of team goals
  • Build strong partnerships and an ability to negotiate across multiple business units
  • Working with individuals to set personal Management by Objectives (MBOs) and managing the execution of the objectives
  • Mentoring and assisting each individual to achieve success with their goals
  • Provide training to continue to develop the key skills of the team
  • Create an environment that is both motivating and fosters a cohesive team
  • Finding new and innovative ways to improve the team along the organizations key tenets of Efficiency, Scale, and Quality
  • Minimum 8 years of experience with a Bachelor’s Degree in Computer Science, MIS, Engineering, another related field or it's equivalent
  • Minimum 6 years of related professional work experience in customer support, web development, or professional services
  • Minimum of 2 years’ experience with Internet technologies including TCP/IP, HTTP, DNS and web servers
  • Experience leading project teams or working groups
  • Prior experience managing teams of 5 people or more
  • 5 years IT solution delivery experience, preferably within a consulting organization
  • Experience with running and analyzing metrics and forecast data
  • Successful leadership on short term, 1 – 3 month projects
  • Experience with TCP/IP network debugging with tcpdump or similar
  • General exposure to security technologies, processes, and concepts such as PKI, SSL, firewalls, NIST 800-53, FIPS-140-2, Authentication & Authorization, Client Certificates, OCSP, etc. a plus
  • Experience delivering streaming technologies (Windows Media, Macromedia Flash, Real/Helix, Apple QuickTime) in the enterprise or B2C, including encoding, server technologies, client and server playlists/metafiles, custom media player creation, DRM a plus
  • Working knowledge of the full software development life
114

Practice Manager Resume Examples & Samples

  • Patient Care Management / Coordination
  • Supports the various disciplines involved in the care of the patients in the departments
  • Supports high standards of patient care
  • Maintains regular communication with physicians, nurse practitioners, nurses and clinicians within the practice and other staff involved with the departments
  • Ensure services are meeting patient care objectives established by the medical director
  • Address patient satisfaction concerns for the practice under the Manager's control in a timely and constructive manner
  • Directs operations for the departments to ensure staff are meeting demand of patients and compliance with service standards
  • Manage all personnel in the department including hiring, training/orientation, performance appraisals, discipline, amending job descriptions when required, scheduling and assignment of clinical staff
  • Obtain and adjust benchmark staffing levels as necessary. Insure compliance with established performance benchmarks
  • Facilitate performance improvement activities as necessary
  • Manage all revenue cycle functions (e.g. scheduling, registration, referrals, billing, "no-shows", billing, etc.)
  • Identify needs of LIP's, nurses, clinicians and support staff and balances those needs with overall needs of the department
  • Supervise accurate computerized information systems to facilitate proper billing and required reporting
  • Complete and monitor the annual operating budget
  • Collect and provide current, accurate data on departmental revenues, expenses, productivity, patient scheduling staff utilization, billing information, or other statistics requested by supervisors
  • Provide analysis including resource utilization for programs within the departments
  • Maintain the pricing / charge system and recommend pricing changers to executive leadership when necessary
  • Maintain accurate market/demographic patient information
  • Ensure optimal utilization of facilities and space
  • Facilitate contract development and negotiation as needed
  • Performs QI projects assigned
  • Insure policies and procedures are followed and updated annually
  • Insure compliance with applicable federal, state and local regulatory agencies in with professional licensure
  • Develop and or coordinate continuing education program for staff under his or her supervision
  • Ensure attendance at all mandatory training sessions required by the organization
  • Attend conferences to increase practice management education
  • Maintains good working relationships with all colleagues throughout the organization
  • Updating / managing dept policies as requested by Medical Director, Nurse Manager or Administrator
  • Manage and compile Performance Improvement data
  • Supports department staff meetings
115

Practice Manager Resume Examples & Samples

  • 5 years providing technology implementation, planning and troubleshooting
  • 2 years providing implementation project leadership experience in a customer facing environment
  • CCNP R/S required; CCIE preferred
  • Two years providing implementation project leadership experience in a customer facing environment
  • Five years of hands-on experience in Cisco networking technologies including standard Cisco Routers and Switches (Catalyst and Nexus). These skills include
  • Design, Configuration and Deployment of any of the following
116

Practice Manager Resume Examples & Samples

  • Establish and maintain a good working relationship with physicians to identify clinical and administrative needs and implement change
  • Baccalaureate Degree required with a minimum of 3-5 years of closely related experience in an academic health care environment is preferred
  • Must have the verbal and analytical skills as well as an understanding of financial systems. Strong interpersonal skills and professionalism required dealing with patients, providers and staff
  • Work often requires an extensive knowledge of business and medical terminology and an excellent command of the English language. Excellent organizational skills, communication skill, program planning and fiscal management skill
  • Work requires an in-depth understanding of hospital and practice policies, procedures, and operations in order to assume a variety of administrative details. Must be resourceful in obtaining information when it is not readily available
  • Proficiency in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, and use of the Internet required
  • Excellent interpersonal and management skills, with the ability to interact professionally with staff and physicians at all levels
  • Demonstrated ability in project management and project implementation
  • Ability to work independently, resolve complex issues, and accept responsibility for major decision-making as it relates to the management and daily operations of the practices
  • Time-management, multitasking and the ability to function independently and effectively under the pressure of deadlines and schedules
  • Ability to communicate effectively with a broad range of healthcare personnel; wide range of departments, medical staff and individuals at all levels both within and outside the institution including patients and to channel information appropriately
  • Possess creativity, self-motivation, and excellent judgment for planning and implementing new policies/procedures
  • Must have ability to recognize problems, establish priorities and initiate appropriate responses
  • Demonstrated knowledge of human resources philosophies
  • Must be sensitive to and supportive of patients, families, and care-providers
  • Must demonstrate the ability to work in a diverse community and understand and relate to cultural needs
  • Demonstrates a thorough understanding of CPT and ICD-9 coding, and knowledge of medical terminology. (Must be willing to and successfully complete a Dermatology coding correspondence course within one year)
  • Requires detailed knowledge of insurance requirements including Medicare, HMO and fee for service billing. In depth understanding of referral and authorization process for 3rd party payers
  • Ability to promote a collaborative working environment
  • Proficiency with computers including word processing and data entry
  • Willingness to cover for other employees as the need arises
  • 14 FTE
  • Assists Practice Administrator with financial analysis, forecasting, planning and reporting
  • Assists Practice Administrator in developing and monitoring annual operating budget for practices
  • Ensure that budgeted staffing levels are appropriate to support the targeted visit/production levels, and that the staffing model reflects the most appropriate skill mix given the operations and needs of the Practices
  • Ensure that operating expenses are reasonable given projected production, staffing and other non-financial goals
117

Bluemix Garage Practice Manager Resume Examples & Samples

  • At least 2 years' experience running Profit and Loss for a services organization, or equivalent
  • At least 5 years' experience managing people
  • Proven ability as a top performer with a history of achieving high performance ratings
  • Ability to demonstrate operational structure and skills
  • Demonstrated success with organizational & culture team building skills
  • Effective written & verbal communication skills
  • Financial Services Sector industry knowledge
118

Practice Manager, Professional Services Resume Examples & Samples

  • Building, developing and retaining top talent
  • Engage with commercial enterprise customers to understand their business drivers and application portfolio
  • Development of long term Cloud Strategy for customers
  • Identification and development of specific opportunities and supporting business cases
  • Overseeing delivery of projects in account, ensuring high quality delivery
  • Envision and inspire customers
  • 10+ years of IT consulting/sales/management experience, with demonstrated IT Transformation experience in customer-facing roles
  • Extended travel to customer locations may be required to sell and deliver professional services as needed
119

Practice Manager Resume Examples & Samples

  • Ability to handle fast-paced/stressful situations in a calm professional manner
  • High level of self-initiative and attention to detail
  • Ability to work well with a diverse population of patients as well as co-workers
  • Ability to maintain high standards of professional ethics in dealing with confidential information
  • Knowledge of all aspects of third party billing
  • Prior experience working with automated practice management systems required (HER Preferred)
  • Excels in customer service
  • Strong organizational and process management skills
  • Minimum of two (2) years previous demonstrated work experience in the areas of scheduling, registration, professional patient billing, and/or medical insurance processing required
  • Minimum of one (1) year supervisory experience, preferably in a medical practice is highly desired
  • Prior experience working in an Academic setting is a plus
  • Knowledge and experience working with managed care organizations and the credentialing process is desired
120

Area Practice Manager Resume Examples & Samples

  • Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills
  • BA/BS degree or equivalent experience; Computer Science or Math background preferred
  • Consulting practice leadership as manager of managers; team size >30 and P&L responsibility
  • Vertical industry sales and delivery experience of contemporary services and solutions
121

Practice Manager, Professional Services Resume Examples & Samples

  • Hire, manage, and mentor direct reports (approximately 10-15)
  • Own the successful delivery of purchased services, manage client expectations and resolve escalated client issues
  • Identify and launch new offerings, improve current offerings and lead in departmental direction and growth
  • Achieve revenue goals through support of the sales organization, including pre-sales conversations with prospects, solutioning for clients, and development of SOW's
  • Manage and forecast resource utilization
  • Stay up-to-date on Bronto platform changes/new features
  • Tackle ad hoc assigned initiatives/projects
  • 5-7 years of proven team management experience, including hiring and managing to utilization targets
  • Excellent verbal and written communication skills and proven interdepartmental succes
  • Strong client-facing experience including the abilities to consult, address escalated issues and solution through services
  • Participates in driving new business through presentations to prospects and scoping enterprise service engagements
  • Expertise of understanding complex customer requirements and translating to technical implementations and experience with web-based applications
  • Experience in resource management, technical quality assurance, client satisfaction and success and revenue achievement
  • Experience with strategic thinking and complex decision-making
  • Experience developing operational processes as well as business forecasts/analyses
  • Ability to develop professional plans, documents and presentations for senior-level executives within client organizations and own organization
  • Ability to build and leverage high-quality intellectual capital in order to scale and create efficiencies
  • In-depth understanding of online marketing industry & relevant market sectors
  • Strong project management demonstrated by successful leadership of concurrent
122

Senior Practice Manager Resume Examples & Samples

  • Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships. Develop trusted relationships with customer CIOs, CTOs, IT functional leaders and business sponsor executives. Lead the sales of Pro Service engagements, and build a growing business in a geographic territory, driving AWS Enterprise SaaS solution adoption
  • 15+ years of relevant enterprise IT sales and delivery oversight experience w/ global F500 customers and ecosystem partners
  • 10+ years of relevant business development and sales experience including innovative agreements w/ integrators, ISVs and managed services providers
  • 10+ years of third level management experience of professional services delivery teams in high growth technology sales environments
  • 8+ years of experience with all aspects of successful VDI solutions
  • Hands on experience leading large-scale global implementations of SaaS solutions including VDI
  • Demonstrated industry leadership in the areas such as IT service management, cloud computing, or IT Strategy
  • Track record of implementing AWS services in a variety of distributed computing, enterprise environments
123

Practice Manager Resume Examples & Samples

  • A cheerful, friendly, positive demeanor with patients and other dental office team members
  • Outstanding relationship-building, interpersonal and leadership skills
  • Exceptional administrative organizational skills
  • Exceptional customer service skills, with the ability to build a comfortable and approachable relationship with patients
  • Extraordinary leadership ability
  • Ability to travel for training and development (occasionally over night and out of state)
  • Superior working knowledge of dental procedures and terminology a plus (but not required)
  • Strong computer skills and the ability to learn new programs
124

Practice Manager Resume Examples & Samples

  • Experienced and skilled in physician practice operations, business analytics and project management
  • Exhibits a high level of competency in physician practice operations through experience, services provided and personal professional development
  • Manages using the discipline of setting standards, creating measurement systems, systematically measuring performance, developing improvement action plans and following up on plans to ensure desired result
  • Able to work independently and be self-directed, self-starter
  • Excellent verbal, written communicator and presentation skills
  • Competent in the use of Word, Excel, Outlook, PowerPoint and Access
  • Can work comfortably and productively in a high-energy, ever changing environment
  • Demonstrated ability to juggle multiple tasks, projects and priorities in an effective and timely manner
  • Demonstrated ability to lead a project effectively, yet function as a part of a consulting team
  • 10 years’ experience in healthcare operations
  • Extensive knowledge of project planning, implementation and management gained through experience using formal project planning tools and recognized project management methodology
  • At least 5 years’ experience of working in a complex and high-risk change environment with multiple stakeholders and securing their engagement to deliver change
  • In-depth knowledge and practice experience of change management and workforce and business re-design
  • Knowledge and experience of developing and implementing policies and procedures
  • Experience of influencing staff at all levels to ensure that all members of the team including users and stakeholders own project objectives
  • Experience of working across organizational lines to achieve results
  • Ability to work collaboratively with staff of all disciplines to promote and develop division wide inactivates
  • Skilled in negotiation and influencing techniques including the ability to challenge others
  • Extensive experience of training and facilitating group discussions
  • Proven track record of leadership and improvements to standards through positive impact on past and present projects
  • Experience in government health care regulations a plus (STARK, Anti-Kickback regs.)
  • Practical and extensive experience in business case development
  • Experience in managing budgets/effective resource management
125

Practice Manager, Urology Services DV Resume Examples & Samples

  • Maintains established hospital and departmental policies and procedures, objectives, performance improvement program, safety, environment of care, management of information, and infection control standards
  • Selects, trains/orients, and assigns department staff (either directly or through subordinates) at each Clinic. Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions
  • Develops department goals and objectives for each Clinic, and establishes and implements policies and procedures for department operations
  • Develops and recommends departmental operating budgets and ensures that departments operate within budget
  • Directs the preparation and maintenance of department reports for each Clinic. Prepares periodic reports for senior management, as required
  • Develops and implements the performance improvement program for each Clinic
  • Assures compliance with federal and state law and accrediting and licensing agencies as appropriate to department
  • Integrates departmental services with the organization’s primary functions and coordinates with other department/services in a manner which fosters a collaborative environment for teamwork within the department and with other departments/services
  • Ensures and role models the delivery of excellent customer service
  • Initiates or leads strategic development activities for assigned clinics
  • Develops and implements the utilization review, quality assessment and improvement programs for the Clinic. Assists in ongoing benchmarking of practice of practice and providers
  • Ensures departmental compliance with standards of regulatory agencies and third party payers. Responsible for second stage collection issues with clinic patients
  • Coordinates all patient scheduling and clinic staffing at each site to facilitate accessibility and continuity of care and minimize patient waiting time
  • Supervises employees, including evaluation of clinic personnel to assigned clinic sites. Manages central service functions (billing, reception, etc.) and educates and assists staff in setting up billing procedures, including Common Procedure Terminology (CPT) and Internal Classification of Diseases (ICD9) training
  • Coordinates request of physicians and office staff at multiple sites in regards to patient activities and needs
  • Maintains responsibility for department inventory and physical environment, including safety of patients, staff and physicians. Supports and refines procedures in the office
  • Demonstrates minimum acceptable knowledge, skills and abilities necessary to provide care appropriate to all ages of the patient population served, based on physical, psychological, educational and safety needs
  • Acts as a liaison with outside agencies, service bureaus and businesses
  • Coordinates team and provider meetings and assists team and providers in planning for efficient high-quality care. Monitors and communicates with each team and their volume and quality goals
  • Assures the provision of emotional and physical care of patients of all ages, including promoting positive relationships between patients, staff, families and visitors, assessment of the effects of cultural, social, economic and religious influence of patients
  • Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and professional conferences
  • Participates and attends meetings and inservices as required and/or assigned
  • Bachelor’s Degree, business major preferred and 5-10 yrs experience
  • OR- combination of equivalent work experience
  • Experience in office management and the ability to implement related procedures
  • Advanced education may be substituted for some experience
  • Experience in a clinic/office managerial position
  • Has the ability to establish a good rapport with physicians and the public
  • Is flexible and has the ability to adapt to new situations quickly and appropriately
  • Possesses excellent leadership skills and a dynamic personality
126

Practice Manager, Supplychain Management Resume Examples & Samples

  • Develop and execute revenue generation plans for SCM Consulting
  • Personally contribute to SCM revenue generation through customer engagement and leadership
  • Plan and execute skills and competence development, including the Cloud enablement of the team
  • Own the strategy for SCM consulting service delivery, ensuring on-site/ off shore usage is optimized in order to minimize the cost of delivery and improve quality
  • Retain, develop and recruit the necessary skills making sure that projects and customers are served at best
  • Manage the operational success of the group, delivering revenue and margin targets, and achieving KPIs for all resources, including permanent staff, off shore resources and contractors
  • Manage the relationship with suppliers and Oracle’s off shore team, to make sure that capacity, quality, cost and availability are aligned with the business expectation
  • Initiate and implement processes and practices to ensure that the SCM Consulting team is a place where people want to work and build their careers
  • Promote a culture where continual improvement in efficiency, services, processes, product, and market positioning is expected
  • Contribute to establish a first class working relationships with the UK SCM License team
  • Consulting practice management experience/services experience
  • Proven competence in ERP – preferably Oracle Supply Chain cloud technology
  • Proven track record in delivering customer success – excellent customer and influencing skills
  • Demonstrable ability to work successfully in a matrix and complex organization where not all the involved resources are directly reporting to the role
  • Ability to lead change and encourage new and better ways of operating
  • Track record of success and credibility at all levels
  • Able to demonstrate knowledge and understanding of successful Consulting and customer business models
  • Demonstrable team building and coaching skills
  • Self motivated and able to work under pressure
127

Practice Manager Resume Examples & Samples

  • Lead by example and coach team to provide exceptional patient experiences
  • Maintain focus on a productive schedule that supports dentists and hygienists as they deliver high quality patient care and exceptional experiences
  • Work within budget guidelines to maintain supported office profitability
  • Manage accounts receivables including timely and accurate insurance claim processing and patient billing
  • Assist patients with applying for credit and other financial assistance
  • Coordinate daily team huddles, weekly team meetings and quarterly practice business meetings
  • Provide ongoing feedback, training and annual performance & salary reviews for team members within the practice
  • Serve as the point person for office management duties including
  • Office cleaning and maintenance
  • Verify practice invoices
  • Verify and submit payroll
  • Clinical and non-clinical supplies ordering
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off
  • Serve as the liaison between Heartland Dental headquarters (Home Office)departments, including
  • Associate degree with 3+ years of relevant experience OR Bachelor degree with at least 1 year of relevant experience
  • Prior supervisory or shift management experience preferred
  • Prior experience with dental management software (Dentrix) preferred
  • Monthly travel required, sometimes including flights and overnight stays
  • Experience reading and acting on financial reporting (e.g. Profit & Loss statements) preferred
  • Patient-focused
128

Practice Manager Resume Examples & Samples

  • Provides superior customer service to internal and external customers and patients as referenced in the "Service Excellence Standards."
  • Serves as the administrative manager for services at the Practice while working closely with the medical and office staffs. Acts as an information resource for administrative questions in close cooperation with the Chief of Emergency Medicine and Patient Care Director. Acts as the liaison between physicians, staff and Steward Health Care Physician Network Administrations. Maintains effective communication with staff at all levels in a timely and effective manner
  • Works in concert with ED Director and Human Resources staff to perform the following functions: interviewing and hiring, onboarding, and training
  • Assists in preparing and managing the operating budget for the practice. Investigates discrepancies and significant changes in monthly income and expenses. Reports discrepancies to the ED Director, ED Chief and/or Patient Care Director as required. Ensures cost containment guidelines are met for the individual practice
  • Liaisons with billing company to maximize revenue associated with the patient billing process for the Practice and ensure accurate data collections
  • Manages the day-to-day facilities management for the Practice including any repairs or remolding, service contracts for equipment and the inventory of all capital equipment. Makes recommendations to the Patient Care Director and the Chairman regarding office restructuring and expansion. Assists with processing the necessary documentation and managerial support
  • Authorizes the procurement of special order medical/surgical supplies and capital equipment. Assesses needs in collaboration with the clinical staff for the annual capital and expense report, coordinates trials, evaluates and negotiates with vendors in conjunction with the Purchasing Department to procure capital equipment, processes purchase orders, coordinates installation and inservicing
  • Trains staff, (physicians, nurses, administrative and support staff), on existing programs as well as any new programs or upgrades in a timely fashion. Presents information at monthly Networking Meetings as required and disseminates information from these meetings to physicians and staff
  • Maintains an optimal physical environment for the office and reports any unsafe conditions, inoperative equipment or other adverse conditions to the Patient Care Director and the appropriate department
  • Ensures compliance with all Steward Health Care Physician Network policies and procedures. Participates in development and evaluation of departmental policies and procedures. Prepares staff to respond effectively to both internal and external disasters and comply with all departmental policies and procedures
  • Uses discretion at all times to ensure patient confidentiality. Conforms to the confidentiality policy of Steward Health Care Physician Network
  • Supports ED Director, ED Chief, and Patient Care Director with data analysis and provides daily, weekly, and monthly reporting of financial and quality performance
  • Strong leadership and people management qualities
  • Two to five years of practice management experience in a private physician's office or other health care setting
  • Bachelor's degree or equivalent required
  • Strong analytical, communication and writing skills
  • Ability to create, accept or adapt to change
  • Ability to monitor and understand budgets and financial reports
  • Ability to set priorities and follow through
  • Ability to make difficult decisions
  • Ability to manage within a flexible schedule
  • Ability to coordinate and develop new programs and personnel
  • Demonstrated customer service skills
129

Global Practice Manager Resume Examples & Samples

  • 5+ years of implementation of cloud based SaaS solutions
  • Visible IT Industry thought leadership on relevant topics related to the enterprise cloud-based IT operating model including SaaS and Desktop as a Service
  • Technical thought leadership experience in one or more technology areas such as IT security, application development, infrastructure architecture, or IT operations
130

Senior Practice Manager Resume Examples & Samples

  • Visible IT Industry thought leadership on relevant topics related to the enterprise cloud-based IT operating model
  • Vertical industry sales and delivery experience of contemporary services and solutions (eg. Financial Services, Healthcare and Life Sciences, and Media & Entertainment)
  • Hands on experience leading large-scale global IT transformation projects, including deep understanding of ITIL, TOGAF and other common IT frameworks
  • Technical thought leadership experience in one or more technology areas such as IT security, application development, infrastructure architecture, big data analytics, or IT operations
131

Practice Manager Resume Examples & Samples

  • 5+ years of recent experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation and project reviews)
  • Superior written and verbal communication skills; to include developing and presenting to executive level leaders
  • Effective at building and maintaining a resource network; demonstrated skills in building effective business consulting relationships and collaboration
  • Proven project management and problem solving and thought leadership skills
  • PMP, Certified Scrum Master
132

Practice Manager Resume Examples & Samples

  • Developing project scope, goals and strategic plans for delivering company products and services to clients
  • Managing, recruiting, evaluating and mentoring a team of project managers and consultants
  • Managing and meeting engagement, booking and revenue targets
  • Identifying, developing and managing client relations, in addition to meeting with client management for project support and presentations
  • IT experience combined with outstanding leadership, communication, presentation, customer service, analytical and project management skills
  • Technical Emphasis: Finance background, planning systems implementation (Anaplan, TM1, Hyperion, others)
  • Excellent business and financial savvy
  • Outstanding English communication skills (verbal and written) with an ability to communicate with internal and external customers and all levels of management. This can include communicating technical information to nontechnical audiences, using negotiation and persuasion skills
  • Possesses influence and leadership skills with the ability to work collaboratively, be diplomatic and influence stakeholders, vendors and global teams
  • Strong logical, analytical and organizational skills with meticulous attention to detail and the keen ability to anticipate and avoid problems
  • Strong customer and user experience focus with the ability to manage complexity and ambiguity
  • Broad technical knowledge including relevant industry trends, flexibility and adaptability in regards to learning and understanding new technologies, and a solid understanding of the software development lifecycle
  • Bachelor’s degree in Computer Science, Math, Statistics, Business Finance, Accounting or other relevant program is required
  • A Master’s degree in Business Administration, Computer Science or related IT fields is desirable
  • 6+ years of related experience working with Business Analytics and Business Intelligence strongly preferred
133

Public Sector Practice Manager Resume Examples & Samples

  • Five (5) years of accounting or financial experience required
  • Three (3) years of progressive experience in leading business management and/or financial management services projects required
  • Strong knowledge of accounting and experience with financial statement audits
  • Strong ability to lead/drive workstreams
134

Practice Manager Resume Examples & Samples

  • Bachelor’s degree required in business or healthcare; master’s preferred
  • 5 plus years managing a medical practice with exceptional leadership and organizational/business management skills required
  • Effective communication skills, both verbal and written English proficiency required
  • Demonstrated success in program implementation, operations, and fiscal management
  • Excellent knowledge of information technology and its application to the health care environment. Electronic medical records experience is strongly preferred
135

Practice Manager Resume Examples & Samples

  • The overall operational responsibility for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practice locations
  • Supervise staff and oversees the management of all administrative and clinic activities and staff
  • Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere
  • Responsible for developing and implementing the practice's mission and strategic vision in a collaborative leadership style
  • Provides leadership in developing, planning, and implementing the practice's business plans to the physicians
  • Measures productivity and facilitates collaborative problem solving and communication with the physicians and executive leadership
  • Recommends, develops, implements improvements for the practice
  • Informs physicians and executive leadership about current trends, problems and medical activities
  • Establishes, secures approval and oversees clinic operating policies and procedures in collaboration with the Director of Clinical Services
  • Oversees efforts for recruitment, development, and performance evaluation of employees in collaboration with the Director of Human Resources and Vice President
  • Oversees the business and financial affairs of the practice in collaboration with the Director of Revenue Cycle Management and Director of Financial Planning
  • Manages all practice third party payer relationships, including monitoring of related reimbursement, negotiation with third party payers, provider credentialing, and maintenance of contracts in collaboration with the Director of Revenue Cycle Management
  • Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care
  • Maintains compliance with Medicare, HIPAA, OSHA, and Labor Laws
  • Represents the practice in collaboration with executive leadership in its relationships with other health organizations, government agencies, and third party payers
  • Ensure maintenance of the physical building, including routine maintenance of equipment
  • Ensure ongoing commitment of excellence customer service and supports the customer service plan
  • Ensure compliance with and knowledge of the company’s Code of Conduct by all subordinates to ensure ethical work environment
  • Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, SHMG’s Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability
  • Completes required continuous training and education, including department specific requirements
  • Complies with departmental organizational policies and procedures and adheres to external agency requirements
  • Performs other duties as assigned
  • 5 plus years managing a medical practice with exceptional leadership and organizational/business management skills required. OB / GYN Experience required
136

Assistant Practice Manager Resume Examples & Samples

  • Possess an AS Degree or equivalent combination of education and experience
  • Have at least two years of experience in mid to large size operations or multi-unit operations, such as medical, retail or service industries. While preference will be given to those with experience in a medical practice environment, this is not necessary
  • Possess a moderate level of business acumen and within the scope of the position make appropriate business decisions
  • Demonstrated ability to establish and maintain credibility and positive working relationships with a diverse range of groups and individuals
  • Experience establishing priorities and meeting deadlines while balancing the needs of providing assistance to others
  • Excellent planning, time management and organizational skills – ability to prioritize multiple functions and responsibilities and manage work time efficiently while producing desired results
  • Possess prior supervisory experience or a genuine interest to learn people management skills
137

Assistant Practice Manager Resume Examples & Samples

  • Have at least two years of experience in mid to large size operations or multi-unit operations, such as medical, retail or service industries
  • Two or more years of medical office experience
  • AS Degree or equivalent combination of education and experience
  • Experience in Cosmetic Practice or previous Medical Office Management a plus
138

Practice Manager Resume Examples & Samples

  • Model company values and “does whatever it takes” approach
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization
  • Must be familiar with MS Office, including Excel, and have the ability to learn computer operating systems
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
139

Senior Practice Manager Resume Examples & Samples

  • 7+ years of experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation)
  • Demonstrated expert skill level in one or more Project Management and SDLC practice areas (including Agile methodology, tools and processes)
  • Proven practice area leadership experience, including ability informally to lead and mentor peers across the practice community
  • Demonstrated ability to lead cross-functional teams in transformational environment
  • 4+ years of experience in a consulting role with an emphasis within Project Management and Agile methodologies
140

Practice Manager Contaminated Land & Hydrogeology Resume Examples & Samples

  • Lead a Practice team recognised for technical excellence in Contaminated Land and Hydrogeology; work collaboratively with other CLAH Practice Managers across the UK regions as a national discipline stream,
  • Working with the Technical Authorities in the Practice, support the Practice Director with workforce planning including skills development and recruitment
  • Provide line supervision, oversee career & talent development and manage employee performance
  • Act as a Project Manager or Project Director and undertake technical delivery and report authorisation
  • Responsible for winning work including maximising additional/repeat/follow-on work from clients, in region and nationwide.Help drive innovation in service offerings
141

Agile Practice Manager Resume Examples & Samples

  • A strong player coach that not only leads other Solution Architects, but engages in developing solutions themselves
  • Responsible for working with Sales to develop a growth strategy for the Agile Transformation Services (ATS) practice, and responsible for top line growth. Provides sales support in solution phases of sales engagement life cycle
  • Responsible for the top line revenue growth of the ATS practice, and with ensuring that the solution presented to the client supports practice profitability targets
  • Works very closely with the sales team to qualify and prepare the correct solution for agile programs and projects
  • Works closely with Account Managers and Solution Executives to build regional relationships and to understand the agile opportunities within a region and or clients
  • Helps the delivery teams to identify and create sourcing strategies for opportunities
  • Effectively lead teams providing appropriate direction and developmental feedback, conducting annual reviews and participating in compensation decisions
  • Works with Solution Executives to define and build the resource and cost plans for opportunities
  • Strong ability to develop transformational solutions to help clients transition from traditional to agile delivery models
  • Proactively anticipate problems; define the problem; identify possible causes; work with team to identify solutions; selects and implement the most appropriate solution
  • Make key decisions based upon input from teams; solid understanding of IT Services principles; firm and business objectives and needs analysis
  • Direct a focused team of solution architects that are geographically distributed; some team members may be remote; directly mentors development leads and staff; works with Business Development Mangers if issues arise with Solution Architects; monitors progress towards goals
  • Provide midyear and annual feedback on all members through standard HR processes
  • Exercise influence at many levels of the organization up to the Director Level
  • Exercise influence at many levels of the client up to and including the C-suite
  • Ensures that both tactical and strategic Team Lead goals are met
  • Serve as a role model by promoting and demonstrating commitment to practice methodologies, processes and standards for both TEKsystems Global Services and industry-wide, recommending process improvements when necessary
  • Develops and trains Staff
  • Lend expertise to internal IT teams and task forces as well as other IT projects/programs
  • 8+ years project management leadership experience in an IT consulting service provider environment
  • Technical or consulting sales experience (i.e., able to multiple opportunities concurrently)
  • Practice-centric experience required (e.g., Agile Transformation and Agile Team delivery)
  • BA or BS degree in a related field, MS preferred
  • Proposal and/or Statement of Work development experience
  • 8+ years experience building, integrating and delivering enterprise-wide solutions
  • Overall understanding of the business objectives of service lines and core business services of the ATS practice
  • Demonstrated experience in utilizing flexible sourcing options to deliver practice services
  • Strong emotional quotient, and able to connect with C-level executives in a discovery and in solution development
  • Extremely strong in agile topics, and in particular agile transformation and organizational change management
  • Has a strong working knowledge of the Scaled Agile Framework (SAFe), and SAFe Program Consultant (SPC) preferred
  • Strong experience with opportunity management and managing pipeline tracking and growth
  • The strongest candidates will have held a technical sales role or a technical pre-sales role in a services (Rally, Accenture, Cognizant, etc.) or IT products company (HP, Rally, VersionOne, etc.) that is focused in the Agile space
  • Understanding of resource management, communication management, cost management, risk management, quality management and integration management
  • Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure
  • Maintains awareness of new and emerging technologies, such as CI/CD
  • Strong knowledge and experience in disciplines, tools, and process resident within the specific practice
  • Work experience in professional services and consulting
  • Strong analytical skills and problem solving skills needed to manage technical challenges on multiple project/program simultaneously
  • Possesses leadership qualities required to lead and manage high performing solution engineering teams
  • Excellent interpersonal and communication skills required to lead and motivate solution teams to deliver results
  • Excellent management, interpersonal, communication, and organizational skills
  • Sound judgment and tact
  • Ability to work and team effectively with clients and other management personnel
  • Collaborative
142

Practice Manager Resume Examples & Samples

  • Assists with the establishment and implementation of systems and procedures for these clinical programs
  • Responsible for day to day management of ARMS clinical services
  • Works closely with external Hospital departments to ensure consistency and quality of practice/department access for clinicians, support staff and patients
  • Responds to and resolves customer complaints
  • As new models of care are developed, coordinates with the billing compliance office and the contract management office
  • Together with clinical staff, support referrals to appropriate disposition options for individual patients
  • Assists with data collection for quality assurance and program evaluation
  • Assumes responsibility for or participates in special projects as assigned (primarily department-specific)
  • Assumes managerial responsibility for front desk/support staff
  • Bachelor’s (minimum) or Master’s degree (preferred) with 3-5 years of relevant experience
  • Ability to maintain effective working relationships with patients/families including patients with significant mental health and substance use disorders
  • Interact well with multidisciplinary team of psychologists, physicians, & social workers
  • Organizational skills with the ability to work in a complex, fast–paced environment
  • Strong problem-solving and multi-tasking abilities
  • Supervisory skills to manage other administrative staff
  • Excellent interpersonal, written and verbal communication skills
143

Practice Manager Resume Examples & Samples

  • Effective interpersonal/communications/organizational skills
  • Ability to make decisions quickly and independently
  • Knowledge of financial analysis such as cost-benefit ratios, financial forecasting, business plan development, etc
  • Knowledge of computerized software programs: spreadsheet, databases, word processing
  • IPORT 101 online training course
  • Bachelor’s Degree, Business or related field
  • Minimum of 5 to 7 years of directly related experience
  • Practice Manager Candidates should have a minimum of 2 years of prior supervisory experience
144

Practice Manager Resume Examples & Samples

  • Requires a BA/BS degree
  • 6 years of experience in the management of a large medical practice with multiple locations, including experience in an outpatient healthcare setting; or any combination of education and experience, which would provide an equivalent background
  • Medical Assistant certificate or Registered Nurse is preferred
145

Practice Manager Resume Examples & Samples

  • Ability to see colors, see at least 1 mm squares
  • Ability to hear and distinguish heart, lung, and bowel sounds
  • Ability to reach overhead
  • Ability to remain calm, continue to function effectively and develop priorities during stressful situations
  • Ability to communicate effectively using written and verbal media
  • Ability to move and operate equipment and carry supplies
  • Ability to sit, stand or walk for extended periods of time
146

Practice Manager Resume Examples & Samples

  • Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas
  • Assists with developing and implementing annual operational plan and budget
  • Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees
  • Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies
  • Resolves problems in administrative areas and ensures compliance with regulations and standards
  • Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning
  • Works in conjunction with Regional Director and corporate Marketing Department in practice development
  • Ensures the effective implementation of job descriptions, personnel policies and payroll practices
  • Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities
  • Serves as liaison between clinic and external agencies
  • Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place
  • Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s)
  • Participates in professional development activities to keep current with health care trends and practices
  • May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy
  • Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
  • Maintains strict confidentiality
  • Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission
  • Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control
  • Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives
  • Supports and adheres to CPG Service Guarantee
  • Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes
  • Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis
  • Identifies plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis
  • On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics
  • Reviews financial and productivity management reports and takes appropriate actions
  • Evaluate clinic production and revises procedures or devises new forms to improve efficiency of workflow
  • Supervises the clinical and non-clinical areas to ensure timely and efficient management
  • Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff
  • Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System
  • Performs other related work as required
147

Practice Manager Resume Examples & Samples

  • Manages the practice in correlation with the goals and objectives agreed with by the providers and administrative leaders; ensures that business strategies and new business services are developed and in alignment with current trends, market place and system goals
  • Assists with measuring practice success factors as they relates to strategies and provides input on new goal development and realignment based on findings using industry standards and market place standings
  • Investigates new services and assists in performing cost benefit analysis, promotional development and determination of resources
  • Coordinates all human resource functions of the practice including: staff schedules, time off requests, interviewing and hiring of new staff, orientation and training, performance appraisals and feedback, and problem resolution. Participates in progressive guidance and disciplinary actions
  • Prepares timesheets for payroll processing and submits within established timeframe to ensure that staff is paid correctly and on time. Assesses current and future staffing needs based on practice initiatives and strategic plans
  • Ensures practice is operating efficiently through the planning, coordinating and implementing of goals, objectives, procedures and systems inclusive of front end duties such as scheduling and registration, clinical functions such as direct care and back end processes such as medical record management, charge entry, billing and reconciliation processes. Monitors progress frequently taking appropriate actions as required
  • Oversees informational technology functionality of practice electronic medical record (EMR) systems, diagnostic systems and ensures appropriate training is provided, compliance measures are met and equipment is present
  • Researches and resolves issues or concerns regarding office operations, functions and related matters or refers unusual problems to leadership
  • Ensures that resources including equipment and supplies are present and in excellent working condition. Maintains required certifications and agreements with diagnostic testing equipment
  • Participates in the annual operating and capital budget process by providing recommendations, monitoring budget to identify variances, and making appropriate adjustments or notifying leader of issues. Manages practice within budgetary guidelines
  • Ensures quality of work performed by direct reports in area of responsibility and that QI reports are requested within the established time frames by monitoring and following-up on any issues
  • Collaborates with Quality team to ensure that key quality data measures are in compliance and achieved. Shares results with providers and staff. Assists in developing processes to improve defined areas of opportunities
  • Maintains a safe and effective working environment for all staff and providers. Identifies deficiencies and seeks resolutions and improvements utilizing appropriate resources
148

Practice Manager Resume Examples & Samples

  • 1 Organizes employee tasks to promote efficiency. Initiates new methods of achieving clinic standards. Provides direct management for all personnel and daily clinic operations
  • 2 Provides ongoing evaluation of work flow and designs new methods of achieving clinic standards to include enhanced revenue, labor performance, reduction in expenses, and increased profitability
  • 3 Ensures performance of employee productivity within 12% of current MGMA standard or attainment of the West Hudson performance standard
  • 4 Responsible for hiring, termination, orientation, and evaluation of employees within designated time frame as identified by clinic standards and Human Resource Department policies and procedures
  • 5 On a continual basis, initiates evaluation of employee job descriptions and/or job grades providing for the update of job positions as necessary to execute tasks required
  • 6 Continually provides oversight and reporting to Corporate Compliance officials any potential irregularities indicating potential fraud and abuse activities in Network and clinic supervised
  • 1 Develops clinic budgets per MHN guidelines and timeframe. Adheres to budget standards within 5%. Provides monthly variance reporting to Director
  • 2 Promotes achievement of timely and accurate billing, collection, and coding procedures consistent with Federal and State government requirements in conjunction with Business Office Manager
  • 3 Ensures the clinics ability to consistently close on a daily basis and within 5 working days of month end through close working relationship with Business Office Manager
  • 4 According to reimbursement guidelines, initiates appropriate pricing of all clinic activity and routinely monitors for update and changes
  • 5 Maintains physician and non-physician expenses within 5% of budget
  • 6 Develops an appropriate check and balance system in clinic to assure adequate financial controls in conjunction with Financial Analyst and Director
  • 2 Demonstrates ability to provide care based upon physical, psycho/social, cultural, safety and other age related factors
  • 3 Demonstrates the ability to obtain and interpret information in terms of the patient needs
  • Education: High School Diploma or equivalent (GED). Must communicate effectively in written verbal form. Knowledge of Office Management and Human Resource practices. Knowledge of Health Care Administration principles and be computer literate
  • Experience: Requires a minimum of three years experience in a Health Care setting or other acceptable management experience
  • Other: Ability to excercise initiative, problem solving, decision making and to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to read, understand and follow written and oral instruction. Must remain calm and react effectively during situations. Must be able to communicate clearly, establish and maintain effective working relationships with Physicians, Patients, Staff and the Public. Ability to establish priorities and coordinate work activities. Equipment Used: Must be able to operate multi-line phone, fax, computer and copier
  • Preferred Education: Related Associate or Bachelor Degree
149

Practice Manager Resume Examples & Samples

  • Bachelor’s Degree in Health Care field or previous work experience will be considered toward education requirements
  • Prefer one to two years of experience in a medical clinic setting or other acceptable management experience
  • Ability to exercise initiative, problem solving, decision making, and to apply policies and principles to solve everyday problems and deal with a variety of situations
  • Ability to read, understand, and follow written and oral instruction
  • Must be able to remain calm and react effectively during emergency situations
  • Must be able to communicate clearly and establish and maintain effective working relationships with physicians, patients, staff, and the public. Ability to establish priorities and coordinate work activities
  • Must be able to operate multi-line phone, fax, computer, and copier
150

Practice Manager Resume Examples & Samples

  • Working collaboratively with the Hospital Patient Relations Manager lead the Jefferson Mercy Hospital and Clinic through process improvement initiatives in such a way as to establish a seamless vibrant culture of exceptional patient, family and guest experience throughout all of Jefferson
  • Plan and coordinate learning events and activities which engage staff and positively build the Signature Service Culture into daily interactions
  • Connect Exceptional Patient experience to our mission and vision
  • Measure and report patient experience/satisfaction data to the Jefferson Clinic and Hospital leadership
  • Plan celebrations or recognition for departments that excel with regards to Patient Experience
  • Education: Bachelor’s degree required
  • Experience: 6 or more years experience in a physician or medical office required
  • Lead or supervisory experience required
  • Other: Knowledge of managed care billing practices required Proficient with Microsoft Excel required
151

Practice Manager Resume Examples & Samples

  • 1 Demonstrates knowledge of changes associated with aging
  • Education: Requires a Bachelor’s Degree in Business or closely related field
  • Experience: 3 years associated supervisory experience and training in a physician clinic setting
  • Preferred Education: Master’s Degree strongly preferred
152

Practice Manager Resume Examples & Samples

  • 4 Incorporate patient satisfaction meeting at each physician meeting finding low scores and suggestion on how to improve upon these scores
  • 1 Responsible for input and monthly reporting of procedures, revenue, accounts receivable, accounts payable, payroll, purchasing and delinquent accounts
  • 2 Oversees repairs and preventive maintenance; directs and approves purchases of operational supplies; researches information, prioritizes and makes recommendations regarding purchase of capital equipment
  • 3 Orders supplies
  • 4 Establishes procedures for security of documents, equipment, etc
  • 5 Provides data for financial and statistical purposes including reviewing invoices and statements
  • 6 Reviews, understands, and acts on clinic financial statements
  • 7 Develops and manages capital and operational clinical unit budgets
  • 8 Performs administrative duties associated with managed care, referrals, pre-certifications and other insurance requirements
  • 9 Attends required meetings and participates in committees as requested
  • 10 Enhances professional growth and development through in-service meetings, educational programs and conferences
  • 11 GENERAL DUTIES
  • 1 Observes universal precautions consistently
  • 2 Wears proper personal protective equipment when appropriate
  • 3 Wears clothing and Health System badge consistent with dress code, and attends to personal hygiene to maintain a clean, well-groomed appearance
  • 4 Meets Health System attendance standards
  • 5 Performs other duties as assigned. (See attached example)
  • 12 Maintains patient medical records
  • 13 Assists with lab and x-ray duties
  • 14 Enters charge and payment information
  • 15 Codes charges with CPT and ICD-9 codes
  • 16 Exhibits knowledge of legal responsibilities and complies with federal/state regulations
  • 17 Assures compliance with NCQA, OSHA, CLIA, and/or other accrediting agencies, infection control, hazardous material and quality assurance standards
  • 18 Understands HIPAA and the regulations accompanying it. Ensures all staff is in compliance with HIPAA
  • 19 Has current/updated disaster plan for department and communicates this effectively to co-workers and physicians so they may know what to do in the event of a disaster
  • 20 Maintains compliance with applicable risk management safety programs and review safety and risk management policies and procedures on an annual basis
  • 21 Makes appropriate decisions regarding the hiring of new employees, performance evaluations, disciplinary issues, etc
  • 22 Completes evaluations thoroughly and on time
  • 23 Administers personnel benefits, work schedules, performance evaluations, merit increases, promotions and disciplinary actions
  • 24 Evaluates need for new or replacement personnel; provides justifications and interviews prospective employees
  • 25 Keeps employees informed of relevant concerns and new or changed policies or procedures during regular meetings
153

Practice Manager Float Resume Examples & Samples

  • This is a float position. The float practice manager will be responsible for traveling between our practices to provide coverage for volume, project work, leave of absences or vacancies. Candidate must have their own transportation to travel between Middlesex, Monmouth and Ocean Counties
  • Associates degree in health or business administration, or equivalent work experience
  • Minimum 2 years’ supervisory experience in a medical office
  • MUST be able to travel between Middlesex, Monmouth and Ocean County
  • The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required
154

Senior Practice Manager Resume Examples & Samples

  • Sell infrastructure engagements - including short on-site projects proving the value of AWS services to support new distributed computing models
  • Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), etc
  • Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps
  • Ability to travel to client locations when needed. Up to 50% regionally
  • Demonstrated ability to think strategically about business, product, and technical challenges
  • Consulting practice leadership as manager of managers; team size >50 and P&L responsibility
  • Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges
155

Assistant Practice Manager Resume Examples & Samples

  • Provide a variety of support to our Practice Manager with day-to-day center operations
  • Monitor the delivery of the Sono Bello patient experience, which cannot occur without sincere customer interactions, efficient center operations and successful resolution of patient needs
  • Model a "do whatever it takes" approach
  • Provide oversight and training to our Front Desk Coordinators
  • Resolve issues in a real-time environment
  • Assist the Practice Manager in managing surgical tracker, filling hot dates, and coordinating medical clearances with RN
  • Manage daily reporting and ensure invoicing is done correctly
  • Facilitate consistent and effective communication among patients, doctors and employees and ensure that patients and physicians are treated with appropriate respect at all times by all team members, vendors and visitors
  • Demonstrate ability to establish and maintain credibility and positive working relationships with a diverse range of groups and individuals
  • Have experience establishing priorities and meeting deadlines while balancing the needs of assisting others
  • Have excellent planning, time management and organizational skills
  • Possess prior supervisory experience
  • Be available to travel as required
  • Two or more years of supervisory experience
156

Practice Manager, General Surgery Resume Examples & Samples

  • Act as liaison between physicians and office employees to resolve conflicts and to promote cohesiveness in the practice; serve as liaison between the practice and other clinical and administrative components of the Piedmont Medical Care Corporation (PMCC)
  • Ensure that the practice follows PMCC and office policies and procedures; adhere to and enforce JCAHO and OSHA standards relating to the physician office practice of medicine
  • Monitor EHR proficiency of staff and providers; facilitate educational opportunities to maximize efficiency
  • Accurately report issues and concerns to appropriate personnel
  • Serve as liaison between practice and IS staff
  • Facilitate integration of new applications and/or upgrades as appropriate
  • Monitor the submission of timely, accurate and complete billing information to the business office to ensure the maximization of professional services reimbursement; research disallowance reports for unusual reimbursement practices; remain up-to-date on coding and insurance practices as necessary and interact with the Central Business Office to update, change or delete codes and charges when determined to be ineffective, unprofitable and/or obsolete
  • Registration and Charge Posting
  • Insure insurance coverage is verified prior to date of service
  • Review incoming patients for outstanding balances
157

Practice Manager Resume Examples & Samples

  • Manages the day to day operations of the physician practice(s), including front and back office functions
  • Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations
  • In conjunction with the director, develops the practice budget
  • Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process
  • Provides primary (or secondary) review of reconciliation of monies being collected and deposited
  • Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints
  • Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies
  • Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals
  • Ensures compliance with all regulatory requirements
  • Requires frequent travel to various practice locations
  • 3 years practice management experience required
  • Knowledge of medical terminology, insurance theory, and ICD-9 and CPT coding required
  • Valid PA drivers license required
  • Experience using multiple computer systems, including electronic medical records, preferred
  • Must take the initiative to solve problems independently, set priorities and develop ideas which will benefit the physician network
  • Must maintain confidentiality
158

Practice Manager Resume Examples & Samples

  • Delegates responsibilities to staff and department supervisors as necessary and manages staff at both locations
  • Assist with IT related issues as needed
  • Community event involvement and building key hospital relationships
159

Group Practice Manager, Cvpa Resume Examples & Samples

  • Responsible for the development and implementation of the group practice strategic plans
  • Consults with the office coordinators/office managers concerning the operations of their practices to assist in the eliminating/correcting problem areas, and/or improvement of services. Reports such findings/solutions to the Market/Senior Director of Physician Services and CVPA Board of Directors (as necessary)
  • Assumes responsibility to work with HR and Clinch Valley Medical Center for personnel related duties: interviewing, disciplinary action, payroll reporting, scheduling paid leave, enforcing duties, rules and regulations
  • Assists Market Director with regular staff meetings
  • Participates in teamwork and process improvements by continually working with the other staff members to identify areas of concern; works with management to identify resolutions
  • Positive Customer Service attitude with patients and staff
  • Works to resolve patient issues and complaints
  • Sets and oversees staff productivity levels
  • Serve as a Kronos timekeeper for assigned staff and monitors overtime
  • Identifies and coordinates all opportunities for improvement and staff education
  • Maintains an appropriate public relations program that serves the best interest of the practices and the community
  • Maintains an excellent working relationship with the medical profession and other health related facilities and organization through formal working agreements
  • Assumes the administrative authority, responsibility and accountability of directing the activities and practices in the region
  • Maintains thorough knowledge and understanding of e-Clinical Works (eCW) and or any new EMR Technology
  • Responsible for e-Clinical Works Implementation/set-up and data migration for all new providers
  • Works in conjunctions with Market Manager/CBO Manager/Regional Coding Auditor to ensure tracking and completion of all Coding and Compliance Action Plans by their assigned due dates
  • Works in conjunction with Market Director and Hospital Support Resources to ensure compliance with ICD-10 training and implementation
  • Maintains open communication with Senior Director and Governance Board
  • Projects and maintains positive customer service attitude with patients and co-workers. Turns negative service into positive attitude
  • Effectively communicates with others
  • Practices teamwork and strives for excellence in all endeavors
  • Maintains professional image and conduct at all times
  • Participates in Operations Team meetings – Travels as needed to sister facilities and to quarterly out of state operation meetings
  • Assists Market Director to monitor financial performance, including compensation and overhead expenses
  • Budget Development
  • Monitor actual financial performance compared to budget including FTE Management
  • Develop/implement action plans for practices to breakeven
  • Understanding of accounts receivable management and status for all assigned providers
  • Develop and execute monthly performance (financial & wRVU) reviews with physicians
  • Runs month end eCW close reports and create month end AR Maps for all employed practices in conjunction with Market Director
  • Assess, develop, and refine physician staffing patterns
  • Assists Market Director to monitor and hold providers accountable to their individual Employment Agreements including time off, compensation, bonuses, and renewals
  • Minimum of 3 years work experience in physician practice operations including thorough understanding of front office, back office, and business office functions
  • Experience in budgeting, physician demand analyses and practice start-ups are preferred
  • Skill in developing and maintaining effective relationships with medical and administrative staff, patients and the community
  • Highly proficient working knowledge of Microsoft operating systems and e-Clinical Works preferred
  • Must possess excellent written and oral communication skills
  • Must be self-motivated and able to meet deadlines
  • Possess good organizational skills
160

Senior Practice Manager Resume Examples & Samples

  • Overall Experience: 10-12 years or equivalent experience in the IT industry
  • 8-10 years of experience or equivalent in a customer facing environment such as Professional Services, Sales Engineering or Technical Account Management
  • 3-5 years team lead experience Project Management experience (PMP or Big5 experience a plus)
  • Must possess excellent written, verbal and presentation skills
  • Experience with running and analyzing metrics and forecast data Successful leadership on medium and long term projects, (6+ months) Experience in mentoring new hires and experienced staff members Proven ability to lead with informal authority
  • Proven track record of hiring and retaining top-talent
  • Prior experience managing managers and a team of 15 people or more
  • 12 years IT solution delivery experience, preferably within a consulting organization
  • Fluent in Japanese and at least Business English
  • Working knowledge of the full software development technologies including J2EE/Java, .NET, open source tools and various component models (CORBA, COM, Java Beans)
  • Detailed knowledge of Internet technologies, thorough understanding of eCommerce, On-line Marketing, Web Analytics and Security
161

Transformation Practice Manager Resume Examples & Samples

  • Demonstrable experience in portfolio management and process improvement initiatives including governance, measurement and resource allocation
  • Proven examples of driving major process and change transformations within complex, blue-chip, multi-regional organisations
  • Leadership experience, they will have examples of mentoring high performing as well as underperforming teams.(staff management and development)
  • A deep understanding, practice and qualification of the recognised techniques and methodologies associated with process and change e.g. Kaizen, Six Sigma, Lean, PRINCE and other qualifications etc
162

Practice Manager, Professional Services Resume Examples & Samples

  • Proactively provides input into the development of Practices’ policies, procedures, standards and strategies
  • Monitors practice job performance and provides coaching, counseling, and motivation to maximize practice performance. Recruits and hires employees who can help grow and drive Veeva’s Professional Services’ strategy
  • Integrates industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions. Ensures appropriate levels of specialization in the practice are being achieved by utilizing online and in person training opportunities for the teams
  • Ensures adequate level of resources in place to meet profitable demand. Oversees chargeability of all delivery resources within the practice
163

Practice Manager Resume Examples & Samples

  • Responsibility for the management and evaluation of clinic employees
  • Ensures financial viability of clinic
  • Maintains an efficient and quality clinic operation be attained
  • Maintains a safe and clean work environment
  • Maintains equipment and machinery with notification to Mercy Health Center Engineering and Biomedical Staff
  • Provides for continual development of clinic operation
  • Demonstrates knowledge of special needs and behaviors of specific age groups to
  • Education:High School Diploma or equivalent (GED). Must communicate effectively in written verbal form. Knowledge of Office Management and Human Resource practices. Knowledge of Health Care Administration principles and be computer literate
164

Practice Manager Resume Examples & Samples

  • This is a position with our new Urgent Care location in Freehold. Our Urgent Care's are open 7 days a week, days,evenings and holidays. Candidate must be willing to entertain a flexible schedule to ensure coverage
  • MUST be able to cover evenings/weekends/holidays as needed
  • Radiology Tech background a plus!
165

Practice Manager Resume Examples & Samples

  • Minimum 2 years supervisory experience
  • Minimum 2 years of practice management experience
  • BA/BS Degree (business and/or health care related)
  • Experience in ambulatory healthcare operations
  • Knowledge in medical office policies, regulations, procedures, audits, and insurances
  • Previous neuroscience clinic management experience a plus
  • California State LVN or RN License
166

Practice Manager Resume Examples & Samples

  • Must be a Nationally Certified Medical Assistant
  • Minimum 2 years’ supervisory/team lead experience in a medical office
  • Experience with time keeping, inventory management and budgeting a plus!
  • Abililty to manage team and coordinate all office schedules
167

Practice Manager Mcoe Resume Examples & Samples

  • Manage team resources based on supply versus demand forecasting and best-fit resource assignments
  • Coach and mentor staff to develop a high performing, highly motivated and engaged team of professionals
  • Effectively hire and retain talent while leading and growing the Mobile Development team
  • Promote a learning environment to develop team member skills that align with industry developments and organization goals
  • Build team agility by assessing and anticipating knowledge/skill gaps and driving knowledge transfer and/or skill development
  • Work effectively with 3rd party vendors and outsourcers (talent supply management - offshore/onshore)
  • Work closely with various delivery leaders primarily the MCoE Leader in order to collaborate in the planning for the delivery of the Mobile portfolio
  • Participate and contribute in the MCoE roadmap
  • Your technical acumen will allow you to
  • Establish design and development practices, and evolve these practices to ensure compliance with audits and guidelines
  • Lead development of practices within the Web and mobile portfolios
  • Manage processes to define, implement, and oversee architecture engagement and governance to ensure consistent, high quality project delivery, portfolio stewardship, strategic alignment and innovation
  • A Post-secondary degree or diploma in Information Technology, Business Administration, or equivalent work experience
  • Greater than 5 years of experience providing direct and/or indirect leadership
  • Software design knowledge and practice within the Web/Mobile domain. Application, data, security and infrastructure experience is desirable
  • Integrating complex and unique program/projects with numerous technologies and platforms
  • Have worked with technologies/platforms such as: J2EE, .NET, mainframe platform, packaged applications, multi-platforms applications and SOA is desirable
168

Practice Manager Resume Examples & Samples

  • Manage the assignment of designers to projects and contribute to the success of the project
  • Continually improve the methods used by designers and developers in a strategic manner – both short and long term
  • Build and develop the designer team to address short as well as long term needs
  • Ensures that standard and best practice of design and development activities are applied to consolidate, plan, and execute initiatives with high complexity, risk, and often multiple underlying project initiatives
  • Meets with IT partners to provide regular updates on project delivery, share accomplishments and obtain feedback on application design and development services we provide
  • Regularly checks and addresses the organizational lessons learned for a given line of business
  • Manages, reports on, and escalates issues and risks as appropriate – operating at a very detailed level is often a requirement when there is a significant issue
  • Works with the delivery manager to understand and manage the impact of the resources on the overall portfolio
  • Understands the various interests and positions of key stakeholders
  • Ensures timely and effective communication vehicles exist between program/project teams, sponsors, stakeholders, delivery managers, delivery leaders, etc. and are leveraged effectively
  • Develop a high performing, highly motivated and engaged team of professionals
  • Provide coaching and mentoring of staff on a regular basis - either directly or through others
  • Review/refine core competencies and skill levels required for the practice
  • 'Mapping' of demand for resources to fulfillment in a timely manner. The manager must understand and highlight the skills of the resources, expertise, exposure areas where skills are lacking and put in appropriate remediation plans
  • Anticipate how changes to business objectives, projects and priorities will result into needs for expertise and skills development (with input from account managers/project managers)
  • Creates and supports an environment for the team that fosters a 'service culture'
  • Proactively removes roadblocks for team members
  • Champions and ensures that recognition is appropriately awarded in a timely manner
  • LI-AD1
169

Senior Practice Manager Resume Examples & Samples

  • Assist in physician relations as necessary
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required
  • Communicate effectively with staff, physicians and peers through oral and written communications
  • Develop strategic plans for practices
  • Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers
  • Ensure compliance with all UPMC policies and procedures
  • Maintain knowledge initiatives as it relates to the operation of the practices
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas
  • Oversee and assist in the recruitment of staff and new practices
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations
  • Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services
  • Serve as liaison to various UPMC departments and resources
  • Supervise and oversee practice budgets
170

Practice Manager Resume Examples & Samples

  • Develops and establishes policies, procedures, and objectives. Ensures their adequate execution, compliance, and updates
  • Analyzes general and specific business conditions as they relate to operational issues and advises supervisor on these matters
  • Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business needs. Coordinates hardware and software requirements of existing and future systems
  • Promotes effective communication and adequate information flow within the practice
  • Oversees the preparation and maintenance of management reports necessary to carry out functions of the practice. Prepares periodic reports as necessary or required
  • Oversees practice compliance with appropriate accreditation body standards
  • Oversees development and coordination of new office locations and their needs as required
  • Supervises all practice staff. Clinical work direction provided by physicians
  • Bachelor's degree in a Business or Healthcare related field
  • Minimum seven years experience in healthcare management, including at least two years in a supervisory capacity
171

Practice Manager Resume Examples & Samples

  • Operational and people management
  • Knowledge of practice management and healthcare billing
  • Ability to work effectively on a team to coordinate assignments and meet clients goals in a fast pace environment
  • Ability to deal with ambiguity
  • Strong organization skills and attention to detail
  • Excellent computer skills, including Microsoft Office suite
  • Ability to work overtime and irregular hours when needed
  • High level knowledge of physician practice workflow
  • Moderate level knowledge of medical practice management workflows
  • Experience in working across teams to plan, manage expectations, and deliver issue resolutions
  • Ability to interact proactively with all levels of the organization to drive quality improvement to deliver a better client experience
  • Self-motivated to seek and learn new information internally and in the industry to frame it for the client to appropriately plan and provide value to our clients
172

Practice Manager Resume Examples & Samples

  • 1 Attends required meetings and participates in committees as requested
  • 2 Administers personnel benefits, work schedules, performance evaluations, merit increases, promotions and disciplinary actions
  • 3 Responsible for input and monthly reporting of procedures, revenue, accounts receivable, accounts payable, payroll, purchasing and delinquent accounts
  • 4 Oversees repairs and preventive maintenance; directs and approves purchases of operational supplies; researches information, prioritizes and makes recommendations regarding purchase of capital equipment
  • 1 Reviews, understands, and acts on clinic financial statements
  • 6 Develops and manages capital and operational clinical unit budgets
  • 7 Performs administrative duties associated with managed care, referrals, pre-certifications and other insurance requirements
  • 8 Enhances professional growth and development through in-service meetings, educational programs and conferences
  • 1 Understands HIPAA and the regulations accompanying it. Ensures all staff is in compliance with HIPAA
  • 2 Assures compliance with NCQA, OSHA, CLIA, and/or other accrediting agencies, infection control, hazardous material and quality assurance standards
  • 10 Makes appropriate decisions regarding the hiring of new employees, performance evaluations, disciplinary issues, etc
  • 1 Completes evaluations thoroughly and on time
  • 2 Keeps employees informed of relevant concerns and new or changed policies or procedures during regular meetings
  • 12 Establishes procedures for security of documents, equipment, etc
  • 13 Has current/updated disaster plan for department and communicates this effectively to co-workers and physicians so they may know what to do in the event of a disaster
  • 1 Maintains compliance with applicable risk management safety programs and review safety and risk management policies and procedures on an annual basis
173

Senior Practice Manager Resume Examples & Samples

  • Sell AWS SaaS implementation engagements - present compelling proposals to help customers develop a modern cloud-based SaaS model to drive business results. This includes short on-site projects proving the value of AWS services, on up to full enterprise level implementations across thousands of workstations / applications onto the AWS cloud
  • Partner ecosystem - establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud based IT services and solutions. Deliver joint proposals and joint engagements to help partners succeed in large, complex customer engagements using AWS
  • Coach and teach - collaborate with AWS field sales, technical sales, training and support teams to help partners and customers learn and use AWS platform services such as Amazon Workspaces, WorkDocs, Workmail and the like
  • Deliver value - oversee the high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors
  • Lead great teams - attract and develop top IT architecture talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills. Lead and support a regional management team of practice managers who cover major metropolitan business centers in your region
  • Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps. Influence roadmap changes to accelerate customer adoption and value
  • Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP, etc
174

Practice Manager, Cybersecurity Resume Examples & Samples

  • The Management and leadership of resources in in his or her area of the cyber business with a key focus on the existing Advanced Programs Team (APT) business area
  • Developing highly impactful, relevant, and profitable Cybersecurity offerings with the team architects and consultants as well as corporate partners in Trustworthy Computing, WW Enterprise Services, MSR, MISTIC and other key company areas
  • Resourcing and managing customer engagements in his or her area to ensure profitability, high customer satisfaction, and operational excellence
  • Partnering with the Cybersecurity business development and sales team in capturing and closing new customer engagements
  • 10+ years’ experience in technology services and/or security principles and/or threat landscape
  • 5+ years’ experience leading and/or managing a team
  • The Cybersecurity Services Practice Lead should be able to excel and work collaboratively with the other (to-be-hired) Practice Manager and the General Manager in this complex, highly charged growth area of the business
  • He or she should also be able to establish strong working relationships with our partners in Services and at Corporate
  • Qualified candidates should have an advanced degree or equivalent experience in leading a services organization within the National Security Community, or commercial equivalent, as well as an absolute passion for the Cybersecurity field
  • Understand technology and security principles and possess a deep knowledge of the threat landscape along with the background to provide leadership in the practice
  • Possess strong oral and written communication, organization and interpersonal skills, combined with effective negotiation skills
175

Senior Practice Manager Resume Examples & Samples

  • Direct management of a Practice Manager – providing coaching and mentoring for a first time manager including oversight of the Practice Manager’s direct reports
  • Direct management and leadership of entire team including: hiring, compensation, retention, performance management
  • Planning, execution, and excellence of the delivery, integration and consultative work to the team’s customer base
  • Managing the team based on forecast and reporting metrics in order to identify and drive operational efficiency and process streamlining on top of ensuring that all of the team’s committed work is delivered
  • Monitoring and ensuring team members meet compliance on policies and procedures such as Timesheet Completion, Project Updates, and Change Management Policy
  • Working with individuals to set personal goals and objectives and managing the execution of the objectives
  • Champion your teams achievements within the organization
  • Willing to travel 15 – 30%
  • 8 years of relevant experience and a Bachelor’s degree in CS/MIS, EE, ME, Physics or relevant technical field experience
  • 6 years of relevant experience and a Master’s degree in CS/MIS, EE, ME or Physics
  • Minimum 8 years of overall experience such as customer support, web development, or professional services
  • Minimum 3 years of management experience including overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods
  • Minimum 2 years of experience with Internet technologies including TCP/IP, HTTP, DNS and web servers
  • Minimum 1.5 years of experience in managing a manager
  • Strong written and verbal communication
  • Prior experience managing managers and a team of 50 people or more
  • IT solution delivery experience, preferably within a consulting organization
  • Successful leadership on medium and long term projects, (6+ months)
  • Experience in mentoring new hires and experienced staff members
  • Proven ability to lead with informal authority
  • Experience implementing enterprise scale J2EE or .NET projects with direct client exposure
  • Experience with UNIX and one or more web development languages, methodologies, and/or architectures – HTTP, DNS, Perl, PHP, Shell Scripting, J2EE, .NET, C#, JSP, ASP, Tomcat, Apache
  • Experience delivering streaming technologies in the enterprise or B2C, including encoding, server technologies, client and server playlists/metafiles, custom media player creation, DRM a plus
176

Practice Manager Resume Examples & Samples

  • Maintains a working relationship with the Regional Manager to assure that coding, charge capture, and charge entry is current and accurate
  • Bachelor's degree (B.A.) from a four-year college or university in Accounting, Finance, Nursing or other related field
  • 7+ years’ experience in healthcare management preferably in clinic management in a for-profit multi-specialty clinic setting
  • Equivalent combination of relevant education and experience will be considered
177

Practice Manager Resume Examples & Samples

  • Communicates effectively with senior management and physicians providing regular updates on operations
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.)
  • Identifies and resolves work problems to ensure quality patient service
  • Integration of new physicians into CMI practices
  • Manages all functions of the financial and patient management system at physician offices
  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care
  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives
178

Practice Manager Resume Examples & Samples

  • Communicate effectively with senior management and physicians providing regular updates on operations
  • Ensure compliance with all UPMC Health System policies and procedures, including maintaining patient confidentiality
  • Ensure compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health)
  • Identify and resolve work problems to ensure quality patient service
  • Maintain strict confidentiality related to medical records and other data
  • Manage all functions of the financial and patient management system at physician offices
  • Manage daily operations at physician offices and clinic sites and coordinates work activities. Manage schedules and call-offs. Ensure office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care
  • Recruit, hire, train, and supervise all staff at any applicable facility
  • Responsible for performance evaluations, merit increases, promotions, and disciplinary actions of staff
  • Work with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives
  • Bachelors Degree in health or business administration and three years of office management experience including one year in a health care organization. OR
  • Masters Degree in health or business administration and one year of office management experience including one year in a health care organization. OR
  • Associates Degree in health or business administration and eight years of office management experience including one year in a health care organization. OR
  • High School Diploma and eight years of office management experience including one year in a health care organization
  • Healthcare operations experience preferred
  • Ambulatory experience preferred
179

Practice Manager Resume Examples & Samples

  • 1) Coordinate activities to ensure that office operations conform to principles of good clinical care; create and monitor office systems that promote customer service and customer satisfaction
  • 2) Interviews, selects, orients, schedules, assigns and supervises support
  • 9) Prepares administrative and management reports, correspondence. Conducts
180

Fpa Practice Manager Resume Examples & Samples

  • Coordinates planning, training and implementation of conversion of new practices to the FPA billing system. Works with Executive Director, Director of Fiscal Affairs and practice administrators to develop and prepares the billing implementation plan
  • Establishes practice site procedures to ensure the efficient flow input data and FPA billing
  • Develops and supervises the preparation and implementation of new uniform training programs for FPA billing activities and performance measurement
  • Serves as liaison and communicates to FPA Administrators, physicians and other FPA to modify third party reimbursement and proposes modifications in service delivery arrangement
  • Plans and coordinates capital equipment procurement for practices. Ensures that all necessary support services are provided. Coordinates FPA space allocation in the building
  • Serves as liaison to all levels of the Medical Center and School including department heads and chairmen to ensure that non-financial services are provided and outstanding issues are resolved
  • Serves as member of FPA Ad Hoc Physician Advisory Committee and FPA Space Committee
  • Coordinates planning and implementation of FPA contractual relationships with managed care organization
  • Reviews and evaluates manual and computerized practice office support system such as scheduling, telephone answering, dictation, medical records, etc
  • 5 years medical insurance experience including medical office administration, benefit verification Excellent written and oral communication skills
181

Practice Manager Resume Examples & Samples

  • Strategic and Financial – prepare overall business plan in collaboration with Executive leadership and taking into account organization strategies to budget revenue, margins, manpower, competency needs. Oversee market trends and drive the team to adopt new solutions/ strategy/ interventions for deeper sales penetration in the market
  • Stakeholders – work closely with the leadership to identify market potential and target customer segments
  • Operational – Drive agile project management across the delivery function by evaluating cost, scope, quality and time as primary constraints. Oversee delivery management performance versus targets and seek linkages to business trends
  • People – Drive a self-directed and high performance culture in the team
182

Practice Manager Resume Examples & Samples

  • Five years of successful experience in managing mid to large size operations or multi-unit operations, such as retail or service industries
  • A passion for both the customer and our employee’s experience – you cannot have one without the other
  • Great people skills with a professional demeanor, outgoing personality and ability to interface with patients
  • Previous experience in operations in environments with measured customer outcomes, sales management and/or sales
  • Proficient with computer applications including Microsoft Office
  • Experience with the following is a plus
  • BA/BS Degree or equivalent combination of education and experience
  • Experience in Cosmetic Practice or previous Medical Office Management is a plus
183

Practice Manager Resume Examples & Samples

  • Participates in planning and implementation of practice goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcome and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDHC's overall direction
  • Organizes, manages and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management and pre-registration
  • Makes decisions concerning hiring, corrective action and personnel matters as appropriate. Responsible for development of office orientation procedures and protocols and maintaining compliance with APG policies and procedures
  • Coordinates care delivery, patient flow and clinic check out/discharge activities. Oversees patient scheduling, registration and billing processes according to protocol. Coordinates and ensures skill development and training for all staff
  • Monitors provider's (MDs, NPs, etc.) schedules to ensure that appropriate staff is present and a reasonable amount of patients scheduled, in order to best facilitate care for the patients in a timely manner. Works closely with the Medical Director to provide a team approach to problem solving and work efficiency for all
  • Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None
  • Has full responsibility for planning, monitoring and managing department budget
  • High School diploma or GED required. Bachelor's degree preferred
  • 3-5 years related work experience required and 1-3 years supervisory/management experience required
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
  • Problem Solving:Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions
  • Independence of Action:Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction
  • Knowledge:Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations
  • Team Work:Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments
  • Customer Service:Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner
184

Practice Manager Resume Examples & Samples

  • The Practice Manager I will ensure that the Practice Manager/Coordinator Responsibilities checklist is used as a guideline and measure of daily, weekly, monthly and annual processes and procedures for the smooth operations of the practice (attached)
  • Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 2-3 Indirect Reports: None
  • 1-3 years related work experience required and 0-1 years supervisory/management experience required
185

Practice Manager Resume Examples & Samples

  • 5 years of experience in operations with strong financial, human resources, and systems background
  • Experience in a physician practice setting
  • Able to plan and manage time effectively and execute projects to completion with minimal oversight
  • Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic
  • Demonstrated strategic thinking and problem-solving ability
  • Strong communication skills and ability to build productive relationships across various levels of the organization
  • Personal organization and time management
  • Human relations and teamwork
  • Personal adaptability and motivation
  • Strong communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, as well as possessing excellent writing skills
  • Analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge
  • Ability to identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry
  • Ability to effectively manage employees within assigned practice
  • Ability to persuade and negotiate with peer level managers on issues and programs that impact assigned practice
  • Partners with clinical operations leaders to direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues
  • Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control
  • Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns
  • Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans
  • Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring
  • Ensures back end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice
  • Ensures structure addresses changes in technology, operational processes, and practice needs
  • Builds relationships with key stakeholders, communicating progress towards key performance indicators
  • Partners with the corresponding entity for non-employed leased physicians and clinical staff needs and manages invoices and timely reimbursement
  • Identifies and resolves important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry
  • Oversees and directs administrative activities, including current operational policies and procedures and internal/external reports and correspondence
  • Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners
  • Evaluates and makes recommendations for business development and expansion opportunities
  • Oversees implementation of all expansion projects
  • Maintains professional affiliations and enhances professional growth and development to remain current in changing healthcare trends as relates to management of clinic operations
  • Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management, planning, marketing, governance, organizational dynamics, human resources, and financial management
  • Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees
186

Practice Manager Resume Examples & Samples

  • Bachelor's degree in business administration, health administration or related discipline
  • Minimum of five years business management, with strong financial and systems background (physician practice setting preferred.)
  • Ability to operate independently. Able to plan and manage time effectively and execute projects to completion
  • Demonstrated strategic thinking and problem solving ability
  • Demonstrated experience in various systems/software/technology components - i.e. Microsoft, Epic, etc
  • Supports the Medical Practice and the Treatment Programs
  • Oversees and directs all day to day practice operations including staffing, patient throughput, supply levels, and various operational and/or general maintenance issues that might arise during the day
  • Oversees the Medical Practice for Neurology, Psychology and Psychiatry
  • Oversees and directs all daily operations regarding Autism and Related Developmental Disorders Treatment Programs to include: Clinical Assessments and Diagnostics, Behavior Treatment Clinic, Pediatric Feeding Disorders, Language & Learning Clinic and Outreach
  • Continually assess quality, productivity and efficiency of each operational area for use in achieving high quality, cost-effective operations. Actively seeks out and implements opportunities for additional gains in quality, revenue, and expense control
  • Develops and oversees the operational and capital budgets which accurately reflect the financial and operational needs of the practice. Manages financial resources to meet budget expectations
  • Manages all aspects of the revenue cycle including insurance verification and authorization, charge capture and reconciliation, collections, internal controls, coding, and denial monitoring. Works proactively with Children's Physician Financial Services to manage/reduce denials
  • Actively develops employees and sets clear expectations in order to build a high performing team
  • Maintains open lines of communication and positive working relationships with staff, physicians and key systems partners
187

Practice Manager Resume Examples & Samples

  • 2 years of experience in operations with strong financial, human resources, and systems background
  • Master’s degree in Business Administration, Health Administration, or related field
  • Ability to operate mostly independently
  • Able to plan and manage time effectively and execute projects to completion
  • Demonstrated experience with strategic thinking and problem-solving
  • Strong communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions
  • Excellent writing skills
188

Practice Manager Resume Examples & Samples

  • Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative
  • Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
  • Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
  • Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
  • Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department
  • Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns
  • Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service
  • Analyzes data reports and acts on significant trends affecting overall effectiveness of the department
  • Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities
  • Drives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications
  • Develops, implements, and documents policies, procedures, and protocols that ensure compliance with all internal policies and external regulations
  • Establishes targeted goals and growth plans for staff; monitors employee performance and conducts effective performance evaluation sessions
  • Regularly documents issues, performs disciplinary/coaching sessions and keeps management apprised of significant personnel and operational issues
  • Provides business justification for new and replacement positions and strives to hire and retain the highest quality staff
  • Ensures requisite staffing levels, and monitors attendance, time reports and payroll adjustments
  • Ensures proper orientation and ongoing training of new and existing staff members. Implements changes and keeps staff up to date with clear and concise communications
  • Ensures excellent customer service levels as measured by patient, staff, and provider satisfaction surveys
  • Ensures timely submission of reports, performance reviews, accounts payable documentation, and other materials required to support effective department and corporate operations
  • Participates in inter-departmental meetings and serves as liaison to outside hospitals
189

Practice Manager Resume Examples & Samples

  • Serves as member of the provider strategy team - collaborates on acquisition organizational business issues, communicates appropriate messages, and supports and drives integration initiatives
  • Oversees all activities of the assigned integrated practice(s) - provides leadership and direction to direct reports and providers, and acts as positive role model
  • Drives the development and execution of short- and long-term integration and assimilation business plans and corresponding budgets by collaborating with physician leadership and administration in planning and marketing for the practice
  • Continuously identifies ways to facilitate integration and assimilation to improve profitability - recommends and implements cost-effective strategies
  • Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation to the integration process. Responds promptly and effectively to patient and provider concerns
  • Evaluates workflow and performance to maximize productivity/efficiency and ensure acquisition goals and metrics
  • Analyzes data reports and acts on significant trends affecting overall effectiveness of the integration
  • Drives improvement efforts through effective staff and provider involvement, project management, and communication. Implements changes and keeps staff and providers up to date with clear and concise communications
  • Establishes targeted goals and milestones for the integration plans
  • Regularly documents, escalates and resolves issues to meet timelines and milestones
  • Ensures proper orientation and assimilation plans for providers and staff. Implements changes and keeps staff up to date with clear and concise communications
  • Provides timely project and integration updates to stakeholders and leadership teams
  • Ensures timely submission of reports, reviews, finance documentation, and other materials required to support effective provider and practice integration
  • Participates in inter-departmental meetings and serves as liaison to outside provider and practice acquisitions
  • Bachelor's degree in business, healthcare management or a related field, or equivalent experience; advanced clinical or business credentials preferred
  • Minimum 3-5 years medical practice management experience, preferably in a multi-site practice
  • Experience providing effective business leadership to physicians
  • Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources
  • Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands
  • Strong customer service orientation and the ability to effectively address concerns and resolve problems in a timely, win-win manner
  • Strong human resource management skills
  • Proficiency in computer software applications (MSWord, Excel, PowerPoint); experience with IDX useful
  • Strong analytical and problem solving skills. High attention to detail, accuracy and follow-through
  • Ability to adhere to policies and standards of service as well as HIPPA requirements, OSHA regulations and Infection Control standards
  • Ability to establish and maintain positive relationships with staff, physicians, patients, and referring offices
  • Displays courtesy and helpfulness when interacting with all internal and external customers
  • Ability to promote a team atmosphere of trust and professionalism
  • Ability to show strong personal initiative and take ownership over work results
  • Understands the business and responds to all related issues, concerns and problems
  • Ability to go above and beyond to achieve goals and flexibility to adjust to multiple demands and shifting priorities
  • Ability to complete Risk Management training activities as required
190

Practice Manager Resume Examples & Samples

  • Contribute to the successful delivery of Engineering South East budget requirements, including productivity, management of overheads and headcount through effective management of resources
  • Support the technical development of staff within their practice group
  • Lead the practice teams within the South East in a manner that it is recognised for technical excellence and ability to flexibly respond to business needs
  • Work with the Practice Director to ensure skills and capacity meet the needs of the target markets through recruitment and focused staff development
191

Practice Manager Resume Examples & Samples

  • Minimum 4 years of supervisory experience
  • Minimum 4 years of practice management experience
  • Bachelor’s Degree in Business Administration, Healthcare Administration, Nursing or related field
  • California State RN license
192

Practice Manager Resume Examples & Samples

  • Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards
  • Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff
  • Assist Regional Director with implementation and development of long-range plans
  • Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements
  • Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations
  • Three to five years management experience in Pediatric physician clinic
193

Practice Manager Resume Examples & Samples

  • 2 years health care experience
  • Experience working within a clinical environment
  • Outpatient setting experience
194

PNO Practice Manager Resume Examples & Samples

  • Management skills necessary to implement policies, procedures and practice changes and ensure compliance to regulatory requirements across multiple operations
  • Strong leadership competencies in team development, coaching, mentoring and situational skill assessment with proven track record of building, motivating, and developing high performing teams
  • Demonstrated understanding of medical economics and reimbursement, along with the expertise at leading groups and managing multiple priorities
  • Excellent presentation, interpersonal, and negotiating skills needed to build collaborative relationships with leadership and physicians with whom we are developing partnerships for patient care delivery
  • Excellent written and oral communication skills in order to present issues persuasively from both a clinical and business point of view
  • Advanced planning and analysis skills required to establish and monitor program services, patient safety, and quality of care measurements
  • Excellent computer skills (strong working knowledge of Microsoft Office including Word, Powerpoint, and Excel) necessary in order to create communication materials and reports and analyze diverse data
  • Accounting and sufficient quantitative skills required for budget planning, decision making and cost-benefit analysis
  • Basic knowledge of medical terminology, basic anatomy, pathophysiology, and related physician/healthcare general office procedures
  • Two to three years of experience related to health care management and administration operational management experience required
  • Knowledge of applicable Federal, State or local regulatory, (may also require knowledge of American College of Surgeons Commission on Cancer and Joint Commission regulations)
  • Clinical practice experience desired, i.e. medical assistant or outpatient nursing
  • Assists Physician Network leadership in developing short and long range plans to enhance SJMO's position as a leader. Participates in ambulatory services, public relations, promotion, and marketing activities
  • Assists Physician Network leadership in managing St. Joe's Medical Group practice goals and objectives, establishes and implements policies and procedure to support operations. Responsible for the revision and implementation of existing policies and procedures, reviewing as appropriate with committees, staff, etc
  • Manage professional service agreement relationships, including payment reconciliation and requests
  • Provide support and guidance related to human resource issues at St. Joe's Medical Group practices , including developing performance improvement plans, discipline and rewards, address complaints, and resolve problems within the department
  • Conduct regular and timely performance evaluations. Foster positive team environment that encourages productivity, loyalty, job satisfaction and positive reinforcement to achieve patient satisfaction and employee engagement goals
  • Identifies and implements continuous improvement opportunities at St. Joe's Medical Group practices . Oversee practice related regulatory, quality, and incentive programs. May assist in the development of staff orientation and training
  • Collects, analyzes, interprets and trends data concerning services provided by the St. Joe's Medical Group practices and associated services. Prepares management reports as requested
  • Facilitates the conversion to Electronic Health Records, or other office data systems, and serves as a subject matter expert
  • Responsible for annual budget activities for the St. Joe's Medical Group practices. Projects budget expenditures in order to prepare for annual budgeting process. Provides justification, variance reporting for budget exceptions that occur
  • Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors
195

Practice Manager Resume Examples & Samples

  • The overall operation, financial and administrative performance of the assigned physician's practices (two to four)
  • Operational improvement, effectiveness, efficiency, productivity, and superior patient experience
  • Election, mentoring, education, development, and performance of practice/HCE employees
  • Leading cross practice projects and coordination with other practice managers/supervisors
  • Communication and cooperation with AAMC stakeholders relevant to the physician practices; and
  • Contribution to the strategic decision making, applicable to the physician practices
196

Practice Manager Resume Examples & Samples

  • *THIS POSITION WILL BE LOCATED IN LA PLATA, MARYLAND***
  • One year supervisory or two years lead experience also required
  • Five years of supervisory experience in a healthcare setting is accepted in lieu of a Bachelor’s degree
  • Appropriately on-boards staff, following EEOC guidelines, background and reference checks, etc
  • Mediates or assists in the mediation of conflicts, differences and misunderstandings between and amongst patients, staff and physicians. Identifies potential problem areas and proactively addresses issues
  • Manages time reporting and scheduling, include reviews and approval of department staff time cards, using the appropriate timekeeping system, and approves all employee PTO requests
  • Facilitates the functioning of a multi-disciplinary team; promotes staff input into decisions affecting the practice
  • Ensures practice has properly trained staff in sufficient numbers to provide effective and efficient staff coverage at all times, including back up plans for sick leave and vacation
  • Evaluates and improves staffing and expectations to eliminate and/or reduce backlogs
  • Audits, reviews and updates policies and procedures
  • Oversees the maintenance of required department records
  • Assists in the collection of statistical data
  • Assures proper functioning of necessary equipment, including preventive maintenance and quality control
  • Maintains CLIA certification and business licenses
  • 2 years experience in one or all of the following: physician practice billing, coding, quality assurance and experience in relevant area for assigned department/care center/practice
  • Knowledge of laws and medical terminology relating to the management and operations of physician practices
  • Ability to demonstrate diplomacy in communication and conflict resolution techniques
  • CPT, ICD-9/ICD-10 and HCPCS coding (for care center managers)
  • Ability to partner and collaborate with physician leadership and work effectively with providers and physician site leadership
  • Ability to implement department policies and procedures and ensure adherence
  • Computer literacy skills required in Microsoft Word, Excel, Outlook and Power Point
197

Practice Manager Resume Examples & Samples

  • Bachelor's in Business or Health Care Management
  • Three (3) years of professional experience in a management or administrative capacity
  • Master's in Business or Health Care Management
  • Professional level experience within a dental or medical practice
198

Practice Manager Resume Examples & Samples

  • 5+ years of previous leadership experience managing a medical practice or other health care facility
  • Demonstrated leadership capabilities that support core organizational values are a minimum expectation for this role
  • Must have ability to clearly convey expectations to staff and be able to follow up and remedy issues quickly
199

Anesthesiology & Pain Services Practice Manager Resume Examples & Samples

  • Four (4) years of experience of operations or analysis in a large, complex healthcare environment
  • Current Certification in Practice Coding
  • Graduation from college with a major in related field; or an equivalent combo of education and experience
  • Strong ability to perform complex analyses involving programmatic and fiscal considerations, formation of action plans, making decisions in all aspects
  • Working knowledge of computer systems and on-line applications for access to Medical Center and Campus networks
  • Advanced leadership skills for supervising work units and support staff, with knowledge of sound management practices and team building techniques
  • Demonstrated ability to prioritize workload and meet deadlines
  • Ability to cope with pressure and interruptions
  • Ability to maintain strict confidentiality
  • Knowledge of proper documentation, coding and billing procedures for faculty clinical activities
  • Knowledge of medical staff administration
  • Demonstrated experience in a clinical environment
  • Knowledge of existing policies and procedures for the University's SOM, DOM, General Accounting, Human Resources, Medical Center, Medical Group and various other departments
  • Demonstrated ability to manage and supervise a staff providing support to high-level faculty
  • Demonstrated supervisory skills, including delegation, evaluation and development of staff
  • Demonstrated ability to develop and implement short and long-range plans and strategies by applying trends, projections, growth and anticipated clinic goals
  • Demonstrated ability to design and utilize financial management tools, spreadsheets, databases, etc. to prepare concise, accurate and well-organized reports
  • Direct current working knowledge of health care reimbursement guidelines for Medicare, Medical and Commercial payors
  • Master’s Degree in Health Care Administration or Business
  • Familiar with UCSD policies & procedures
200

Practice Manager Resume Examples & Samples

  • Bachelor’s Degree in a clinical or administrative field
  • Five (5) years experience in one or all of the following: physician practice billing, coding, quality assurance and experience in relevant area for assigned department/care center/practice
  • Three (3) years of management experience
  • Seven (7)years of supervisory experience in a healthcare setting is accepted in lieu of a Bachelor’s degree
  • Mediates or assists in the mediation of conflicts, differences and misunderstandings between and among patients, staff and physicians. Identifies potential problem areas and proactively address issues
  • 5 years experience in one or all of the following: physician practice billing, coding, quality assurance and experience in relevant area for assigned department/care center/practice
  • 3 years of management experience also required. Seven years of supervisory experience in a healthcare setting is accepted in lieu of a Bachelor’s degree
201

Practice Manager Resume Examples & Samples

  • Works with the Medical Director and Administrative Director, Ambulatory Services in setting and implementing the strategic plan for the practice
  • Participates in the development of annual departmental budgets and reviews plans with established budgets on a monthly basis
  • Provides support for physicians in resolving problems, planning new services and addressing issues so that they can effectively practice medicine
  • Works with physicians and staff to improve service quality through the promotion of practice efficiency and effectiveness
  • Determines a need for and maintains an appropriately trained employee group to achieve practice goals and objectives
  • Maintains liaison with the Medical Director to implement and evaluate problems concerning physicians, patients or employee relations
  • Communicates and ensures compliance with medical center policies and procedures
  • Assures on-going compliance with accreditation, credentialing, regulatory and professional standards impacting the clinical area
  • Maintains oversight of employees to assure efficient patient flow
  • Other functions as assigned
  • Analytical and planning skills
  • Proactive and results oriented style
  • Require minimal day-to-day guidance
  • Ability to independently implement ideas and strategies based on information given at meetings
  • Visible to physicians and staff
  • Attends to personal and professional learning needs
  • Strong computer skills to process own work and understand the work of staff
  • Builds a quality team of individuals in the practice to meet physician and patient expectations. Coaches staff and encourages their professional development
  • Directs and manages staff
  • Act as a morale enhancer. Focuses on action plans regarding the Gallup Employee Opinion Survey
  • Acts as a team builder both within the practice and with other practices and departments within the medical center. Cultivates an atmosphere of cooperation. Encourages staff to improve operations and solve problems
  • Implements changes in practice in conjunction with Medical Director to foster the following goals
  • Maintains effective working relations through strong communication skills both up, down and across the organization including good working relationship with the Medical Director, Administrative Director, Ambulatory Services, other Practice Managers and other HCMC staff as appropriate
  • Meets with the Medical Director frequently, at least 2 – 4 times per month or more. Fosters a team partnership with the Medical Director
  • Meets with total staff at least once monthly and sub-groups of staff (clinical and/or non-clinical) at least monthly to do the following
  • Disseminate information
  • Give employees opportunity for input and problem solving
  • Focus on actions taken in such meetings
  • Follows-up with e-mail, department newsletter, postings of important information. Communicate to staff and other manager’s information disseminated to Practice Manager
  • Has a partnership with Medical Director and encourages and fosters participation of all physicians in matters of the practice
  • Develops and manages the budget. Ensures capital, salary, non-salary expense budgets correlate with practice needs
  • Monitors staff use of overtime and develops suggested plan of correction where appropriate
  • Develops format for tracking volume
  • Develops organized reports and statistics
  • Prepares professional, succinct and financially justifiable proposals as required for staff and capital
  • Looks for new revenue opportunities within the practice to grow volume, program offerings and revenue in response to market needs
  • Facilitates the development of promotional materials and presentations
  • Bachelor’s Degree (Master’s preferred) in business or health-related profession
  • Five or more years of progressive experience managing a physician office practice or ambulatory care setting
  • Or an approved equivalent combination of training and experience
  • Must possess excellent communication, organizational, and leadership Program development skills
  • Must be able to analyze, plan and coordinate resources necessary for successfully addressing problems, issues and desired change
  • Ability to effectively manage company resources (i.e. budget and personnel)
  • Skilled in overseeing the efforts of high-level department individuals
  • Superb ability to motivate employees and inspire positive change within department
  • Innovative thinker; Ability to contribute new ideas that support organizational goals
  • Skilled in managerial duties (i.e. hiring, firing, performance appraisals, pay reviews)
  • Skilled in modeling company values through daily interactions within the department, particularly with regards to health and safety
  • Capable of supporting the work of the department
  • High standard of ethics, discipline, and professionalism
  • Skilled in fostering a positive workplace culture and building inclusive workplace teams
  • Master’s Degree in business or health-related profession preferred
202

Practice Manager Resume Examples & Samples

  • Dental, Orthodontics, Craniofacial, Plastic Surgery, Speech Pathology
  • Key experience in clinical process and workflow redesign, patient flow, financial and revenue cycle management, contract management
  • Ambulatory and Surgical Operations experience in a high throughput clinical setting is ideal
203

Practice Manager, Thpg Resume Examples & Samples

  • High School diploma required. Associate’s degree in Healthcare or related field preferred
  • Minimum 1 year practice management or practice administrator experience required
  • Minimum 1 year previous supervisory experience required
  • Works with Regional Director to develop and implement performance goals and objectives
  • Manages front office operations to maximize patient satisfaction, patient access, verification of benefits, timely and accurate charge entry, collection of payments and customer service efforts
  • Supervises medical, nursing and clerical staff to ensure quality patient care
  • Manages the hiring of medical, nursing and clerical staff, performance management and salary administration process
  • Assists Regional Director with implementation and development of long-range plans
  • Ensures compliance with regulatory, licensure, compliance and accreditation requirements
  • Serves as the first point of contact for patient and external customer complaints. Responsible to reconcile and investigate all complaints relating to practice operations
  • Demonstrated business, computer, and analytic/financial skills
  • Proven experience in a customer service environment
204

Practice Manager Resume Examples & Samples

  • Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcome and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction
  • Organizes, manages and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry
  • Works actively as a 'hands on' manager in the clinic areas. Coordinates care delivery, patient flow and clinic check out/discharge activities. Oversees patient scheduling, registration and billing processes according to protocol. Coordinates and ensures skill development and training for all staff
  • Implements relevant information systems such as managed care and patient appointments and ensures accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient / physician satisfaction
  • Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc.) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures accuracy of patient related activities, services and lab tests
  • Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5
  • 5-8 years related work experience required and 1-3 years supervisory/management experience required
  • Five years experience in hospital and ambulatory clinic operations
  • Excellent analytical skills, knowledge of medical terminology, business and financial systems
  • Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations
  • Demonstrated interest and experience in process improvement and leadership development
205

Practice Manager Resume Examples & Samples

  • 3 years exp. Min. , 5+years preferred Practice operations experience
  • Program administration experience – this will be a “ high profile” position
  • Billing reimbursement, rev cycle experience preferred, P&L management/budget control
  • Epic Experience preferred
206

Practice Manager Resume Examples & Samples

  • Responsible for hiring administrative staff, performing annual evaluations, and disciplinary action steps. Communicates with Sr. Administrative Director on Human Resource issues
  • Triage patient complaints for the division, working with appropriate personnel and resolving issue
  • Oversee schedule for all clinic physicians, including cancellations, changes, etc. Monitors physicians’ schedules daily for errors in booking. Makes recommendations to physicians for adapting their schedules to improve patient access. Ensure cancelling/rescheduling appointments is done in a timely manner by staff
  • Responsible for gathering data and reports on no shows, scheduling matters, telephones, outstanding dictations and asset utilization. Work with the Sr. Administrative Director to identify and measure workflow areas in need to improvement
  • Demonstrates excellent discretion and judgment needed to act independently with decision-making responsibilities. Must be able to problem-solve independently and provide communication to the Sr. Administrative Director
  • Oversees ordering all necessary non-clinical supplies and equipment for the practice to insure the availability prior to their arrival
  • Assesses employee performance, completing timely employee evaluations and providing counseling regarding performance, attendance etc
  • Maintain an environment of learning, development and high productivity among administrative staff
  • Represents the division at high level meetings in the event the Sr. Administrative Director is unable to attend
  • Supervises the daily activities of 15+ direct and indirect reports to ensure optimum performance
  • Counsel’s employees on all performance and attendance related issues
  • Interviews, hires and facilitates training all new GGI administrative employees
  • 1-3+ years of supervisory experience and prior administrative experience in a clinical operations setting (preferably within Surgery)
  • Ability to handle sensitive issues/information and employee relations in a positive and fair manner
207

Practice Manager, Dairy / Livestock Resume Examples & Samples

  • Advanced degree in agriculture/animal science/animal health, agribusiness, agriculture economics, or relevant field
  • A minimum of seven years of experience in technical assessment, design and implementation of agricultural development projects in Africa
  • Prior experience leading livestock/dairy market assessments, prioritization of interventions and project design for large-scale projects
  • Strong understanding of private sector-led approaches to livestock/dairy market system development, preferably in Africa
  • Detailed understanding of role of livestock/dairy in household resilience, particularly in vulnerable communities
  • Experience in building livestock or dairy service delivery systems, (genetics, veterinary, preventive animal health, and private sector services businesses) around livestock or dairy production and processing
  • Demonstrated experience in networking with donors, government officials and the private sector
  • Demonstrated experience in proposal development and writing
  • Demonstrated strong interpersonal skills and the ability to develop collaborative relationships
  • Superior analytic, communication and interpersonal skills, including training and facilitation skills and demonstrated experience working with multidisciplinary and multicultural teams
  • Ability to work in teams, build consensus, and gain cooperation with/from individuals at all levels
  • Articulate, professional, and able to communicate in a clear, positive manner
  • Keen attention to detail
  • Ability to work effectively and know how to project calm and confidence in the face of multiple deadlines
  • Prior living and working experience in Africa, Asia, Latin America/Caribbean
  • Experience implementing USAID, USDA and Gates funded programs
  • Senior experience in milk/meat post-harvest and processing interventions
  • Experience in making livestock or dairy markets and market systems sustainable at scale
  • Experience making livestock development approaches more gender inclusive a plus
  • Experience in fragile environments preferred French a plus
  • Good sense of humor a plus
  • Percentage of Travel: 30%
  • Position can be located in Washington DC or Shoreview, MN
208

Branch Practice Manager Resume Examples & Samples

  • Use their understanding of the client’s business and their depth of knowledge on the specific solution or service to personalize the recommended solution in line with the clients need
  • Contribute to the knowledge base of Dimension Data’s solutions and services by sharing best practices and lessons learnt with clients
  • Understand the client’s environment, business needs and provide expertise and consulting on the relevant solutions
  • Conduct business conversations with the client that are solution usage and results orientated, focusing on why the offering is needed and how it can be used to meet the client’s needs
  • Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients
  • Prospect for new opportunities within an account, asking tough qualification questions to best understand the client’s need and Dimension Data’s ability to meet this need
  • Leverage their specialist skills and knowledge of technology solutions and services to assist and influence the client at every stage of the buying cycle
  • Engage in business development activities that lead to new business opportunities for Dimension Data
209

Practice Manager Resume Examples & Samples

  • Effectively leads and develops a team of employees including hiring, training and development, salary recommendations, initiates process to terminate access when employees separate, etc. Responsible for employee
  • Reports all confirmed or suspected privacy breaches, OCR complaints, or patient complaints regarding privacy to
  • Proficient computer and EMR skills including, but not limited to, Microsoft Office suite
  • Demonstrated business, analytical and financial skills
  • Strong communication and organizational skills
  • Ability to shape communications to the needs of the audience
  • Knowledgeable of HIPAA, state and federal regulations governing confidentiality, release of information (ROI) and record retention. Familiar with Electronic Medical Record functionality, document imaging, and workflow. Allscripts and EPIC Care Connect EMR experience a plus
210

Senior Practice Manager Resume Examples & Samples

  • Build and lead great teams - attract top technical talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills, and a career focus on a specific technical specialty. Assemble and develop the very best in the world in each specialty
  • Develop partnerships – proactively develop industry solution maps for each technical specialty and engage the leading solution and service providers for each. Drive collaboration and integration between multiple partners to deliver comprehensive solutions for large enterprises
  • Minimum 10+ years of experience in Information Technology, specifically in a role of management or executive leadership
  • Experience executing successful projects that show strategic results solving for business, product, and technical challenges and transformation to the cloud
  • Experience with cloud computing change management challenges and solutions
  • International sales and delivery experience w/ global Fortune 500 Financial Services enterprise customers and partners
  • Visible IT Industry thought leadership on relevant topics related to cloud-based enterprise IT
211

Practice Manager, Remote Services Resume Examples & Samples

  • Design, document and enhance operational procedures and practices to drive service quality and consistency in line with ITIL and/or industry best practices
  • Organize, direct, and coordinate cross-functional activities to focus appropriate resources on the successful delivery and implementation of operational procedures and practices enabling service readiness in support of portfolio and customer engagements/requirements
  • Partner with the On-Boarding leader and Tools & Technology Practice Manager to ensure new customers are on-boarded with seamless handover / transition into lifecycle service for new capabilities
  • Monitor the effectiveness of the delivery teams against procedures and practices, driving change as needed to deliver continual service improvement
  • Develop first out and lifecycle training plans to ensure delivery teams are skilled, trained and developed to enable them to deliver high quality service and support
  • Provide leadership and direction to the service management function ensuring appropriate and robust service management and review frameworks are in place
  • Support and contribute to the improvement of delivery methods, security, and practices ensuring quality, up-to-date documentation exists for all service arrangements
  • Leverage industry leading Lean and Agile practices and drive continual service improvement programs within the portfolio and practice
  • Contribute proactively to T&T service offer development roadmaps providing input into the divisional strategy with particular focus into opportunities to grow and/or enhance the service offered
  • 5-7 years of related, progressive experience in service delivery capacity
  • Experienced in a IT Managed Service environment working with multi-vendor, multi-technology, multi-tenant solutions in support of Network Operations Centers and Service Desk
  • Solid service enablement and delivery background particularly in an international managed IT services environment for mid- to large customers and enterprise customers
  • Strong leadership, project management and people skills required to motivate and direct a team of independent contributors from various functional areas including IT, Service Delivery, Product Management, and Transition Management
  • High energy level, good organization and multi-tasking skills necessary to achieve constantly changing mix of short, medium and long-term objectives
  • Strong analytical and problem solving skills, business and decision modeling required to develop and support recommendations
  • Solid understanding of Service Delivery tools and toolsets (e.g. RMM tools such as EMC Service Assurance Suite, OpsView or SolarWinds; ITSM tools such as ServiceNow or Remedy)
  • Passion, drive and desire to become a world class managed service provider
  • ITIL Awareness (ITIL Certified – Preferred)
212

Senior Practice Manager Resume Examples & Samples

  • Assist in physician relations as necessary. Assure that physician schedules are maintained to maximize physician time to assure all patients are seen that require care
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required. Assist in new physician placement and development of new services offered to increase/enhance patient satisfaction/volume ensuring operational needs are met
  • Collaborate with multiple departments to coordinate multi-service care for patients
  • Communicate effectively with staff, physicians, senior management and peers through oral and written communications. Maintain effective communication with physicians and senior management on operational updates
  • Ensure appropriate and high quality staffing through the strategic placement of office assistants, financial counselors, office managers and practice managers
  • Ensure compliance with all UPMC Health System and UPMC CC policies and procedures
  • Ensure patient satisfaction and provide response and resolution if/when negative patient feedback occurs
  • Facilitates cooperative and collaborative relationships among disciplines/departments to ensure effective quality of patient care delivery
  • Maintain knowledge of RBRVS and coding initiatives as it relates to the operation of the practices
  • Maintains an accurate and current knowledge base of trends and issues relating to relevant computer applications, coding/billing and patient outcomes
  • Manages office management schedules and call offs. Ensures office space, supplies, equipment and assistance are provided and maintained appropriately for medical staff and patient care within budgetary requirements
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas. Work with external colleagues (non-UPMC hospitals & facilities) to assist in accomplishing goals
  • Oversee and assist in the recruitment of staff and new practices. Supervise, mentor and discipline employees. Measure all staff performance and accountability. Provide appropriate counseling/discipline when needed
  • Performs all duties and responsibilities according to the philosophy and standards of the UPMC Health System and UPMC Cancer Centers., embracing the system-wide core competencies
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations. Continue to assist in the development
  • Serve as liaison to various CMI UPMC CC and other UPMC departments and resources
  • Supervise and oversee practice budgets, productivity and staffing to maintain adequate operations & budget controls
  • BSN or BS/BA in Health Care Administration, Business Administration, or related field and five years of health care management are required
  • OR Masters degree and two years experience of health care management are required,
  • OR a graduate of administrative hospital/physician fellowship program
  • Advanced knowledge of applicable federal, state, and local laws as they pertain to physician BU management, preferred
  • Knowledge of revenue cycle, physician billing, and contracts, preferred
213

Financialforce Practice Manager Resume Examples & Samples

  • 1) Achieve revenue and profitability objectives
  • Bachelor’s degree or recognized equivalency or achievement of recognized professional level
  • 8 to 10 years of experience in systems applications consulting, and practice management with a consulting firm or software provider
  • Exceptional verbal and written communication is required with previous experience creating Statement of Work for new and existing customers
  • Strong experience in Change Management and Business Process Mapping
  • Excellent client management skills and the ability to work with customers to develop and manage an implementation plan
  • Previous services sales experience; comfortable interacting at the “C” level
  • Consulting and management experience in a SaaS environment is a plus
  • Previous consulting experience with SalesForce.com and FinancialForce
  • 8 years experience Practice Management Experience with a consulting firm or software provider
214

Practice Manager Resume Examples & Samples

  • Initiates and supports process improvement activities that enhance the provision of clinical services, improve clinical outcomes and increase patient satisfaction
  • Establishes objectives and benchmarks to evaluate operational success for site managed and prepare reports to inform management team of status and progress towards goals
  • Builds and supports effective relationships with and between all individuals including staff, physicians, the community, patients, families, volunteers, and colleagues to assure the delivery of safe, quality patient care. Creates and sustains a culture based on trust, mutual respect, and common understanding of needs
  • Maintains inter and intra departmental relationships across the network to effectively promote the strategic operational goals of the network
  • Participates and collaborates with local community programs as appropriate to JPS strategic goals
  • Prepares annual budget ensuring financial stewardship for the facility in both operational and capital acquisition processes. Maintains an adequate system for internal control over financial interactions
  • Performs other job related duties as assigned
  • Bachelor's Degree in business or a health related field from an accredited University
  • Solid understanding of physician productivity and professional fee billing
215

Practice Manager Resume Examples & Samples

  • Minimum of 8 plus years related work experience with a minimum of 4 years supervisory or project leader
  • Should have experience with project management, contract management, risk management, client management, deliverable and quality management, and scope control management
  • Strong project and client management skills
  • Strong Technical Implementation Skills
  • Experience with Software Implementation Methodologies such as traditional waterfall and agile
  • Experience managing direct reports as well as managing non-direct reports on engagements and projects
  • Well versed in technology general and integration technologies specifically
  • Able to direct and guide technical resources
  • Experience with 3 or more of the following areas: Java/C++/object oriented programming - XML exposure – RDBMS (any Oracle, Informix, DB2, SQL Server, Sybase) - Unix or NT - EAI, middleware, or other integration exp - Ecommerce, web servers (Netscape, Microsoft) or web application servers - CRM (Siebel, Clarify, Vantive...) – ERP (PeopleSoft, SAP, Baan, Oracle Applications, JDE) - E-Commerce (Broadvision, ATG, B2B or other) - RosettaNet - MRO Procurement, Supply Chain, or logistics business process reengineering/strategy. WebMethods or Software AG products. Tibco, SeeBeyond,Vitria a plus
  • Experience building and retaining team through recruitment, training and mentorship
  • Experience with enablement plans for team members including development of skills both technical and professional. Conducting annual appraisals and goal setting
  • The employees are smart, friendly and welcoming
  • Free underground parking – never get wet or shovel snow
  • Health Insurance starts your first day on the job
  • Three weeks paid vacation & three weeks paid sick leave
  • 10 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Business Casual office
  • Kitchen on every floor with cable TV – also, subsidized snacks & cold drinks
216

Practice Manager Resume Examples & Samples

  • Develops and demonstrates expertise with the Practice Management and EMR systems. Develops and optimizes physician templates for appropriate patient scheduling. Coordinates effective use of the building and exam rooms for maximum patient throughput. Monitors and manages telephone systems and staff response times. Monitors monthly operational dashboard reports for identification and execution of operational improvements. Supports and executes policies and procedures
  • Establishes strong leadership and credibility at the site by modeling behaviors that demonstrate service excellence to build a partnership between staff, physicians, patients and their families. Facilitates cooperative working relationships between the site staff, Physicians and all other Medical group and ancillary Northwest Community Healthcare departments. Collaborates with the Director, physicians, and site staff, using open dialogue, to identify and resolve customer service issues and complaints through the use of appropriate communication techniques. Responsible for optimizing staff roles and productivity to meet all site performance expectations
  • Oversees management of the sites financial and capital budget administration. Assists in the development of the annual site budget. Evaluates, specifies and recommends equipment for the site. Manages Site’s on-going financial performance, reviews financial reports, identifies variances and analyzes trends, and formulates corrective action plans in collaboration with the Director, physicians, and staff to optimize site success. Works with the billing service and through office protocols to maximize billing turnaround and accuracy. Monitors billing questions and issues and routes to appropriate departments for handling. Provides assistance and direction to staff on managed care program requirements
  • Interviews, hires, orients, provides on-going education, coaching and discipline (when necessary) for subordinate team members. Establishes performance expectations for all staff and regularly evaluates the performance of the team in accordance with the hospitals performance management system. Supports development of team member's knowledge and skills through regular feedback, recognition of positive accomplishments and coaching opportunities. Conducts regularly scheduled staff meetings and effectively communicates changes in policies, procedures and operations in a timely manner
  • In consultation with the Director, assists in developing strategic operational goals, initiatives, and programs that are aligned with Medical Group, hospital objectives, and business development plans. Reviews various quality and productivity related management reports to monitor operational performance on an on-going basis. Analyzes data regularly, identifies potential problem areas, and actively supports site and Medical Group performance improvement activities. Implements and monitors clinical and service related quality control activities. Seeks out creative solutions to identified issues to foster quality improvement and patient satisfaction. Assists with proactive interdepartmental problem solving and policy development
  • Demonstrates knowledge and understanding of patient privacy rights and maintains confidentiality of all medical, financial or other sensitive materials and information in printed, verbal or electronic form
  • Adheres to all Northwest Community Hospital standards, policies, and procedures
  • The level of knowledge normally obtained through the completion of a Bachelor’s degree in a business-related or health administration field. Bachelor’s degree in business or healthcare administration strongly preferred
  • Minimum of 3years recent experience required working in a physician’s office, or healthcare /managed care related operations or similar environment, with an emphasis on operational oversight of registration processes, reimbursement and customer service preferably at a management level
  • Minimum of 1 year previous supervisory experience required
  • Proficiency using a personal computer to create and manage documents, reports and presentations in Microsoft Word, Excel, and Power point is required
  • The interpersonal skills necessary to interact effectively with all levels of staff, physicians, external contacts and patients
  • The verbal and written skills necessary to prepare, develop and present information in a clear and concise manner
  • The leadership skills necessary to delegate appropriately and direct the activity in provision of patient care and to effectively motivate and maximize staff performance
  • The mathematical and business analysis skills necessary to research topics and regulations, collect, analyze, interpret and audit financial data, federal regulations, define problems, draw valid conclusions and make meaningful recommendations
  • The organizational skills necessary to effectively develop and implement new processes and procedures
217

Practice Manager Resume Examples & Samples

  • BachelorÆs degree in related area and / or equivalent combination of experience / training
  • Five to seven years of experience working in an ambulatory medical or dental setting
  • Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices
  • Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters
  • Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions
  • Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants and outside agencies
  • Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals
  • Demonstrated supervisory and organizational skills to effectively supervise staff, and to manage the complex workflow and multiple priorities involved with clinic / center administration
  • Master’s degree in business administration, public administration, healthcare administration, healthcare leadership or other relevant field
  • American College of Medical Practice Executives
  • American Association of Professional Coders
218

Practice Manager Resume Examples & Samples

  • Maintain basic knowledge of hospital contractual requirements (quality, financial, satisfaction) and educate providers appropriately. Assist with the renewal or modification of said contract as requested
  • Assist with clinical department expansions through coordinating new hire recruitment and onboarding, working with Clinical Recruitment, Legal, Operations and Quality Management teams while ensuring constant communication to practice and clinical leadership on progress
  • Other Human Resources coordination / assistance as needed
  • Create awareness among facility/key hospital personnel on the Sheridan services, including Sheridan’s quality program. Understand, in turn, the needs and quality program of the hospital. Responds appropriately to inquiries on Sheridan product lines (Anesthesia, Emergency Medicine, Children’s Services, TIVA) and refer internally as needed
  • Assist practice leadership in gathering quality data for practice leadership to present to the hospital
  • Ensure facility adoption of standard forms
  • Facilitate adoption of hospital EMR where necessary
  • In coordination with Clinical and Practice Management Leadership, liaise with the hospital to facilitate problem resolution and goal setting
  • Interface and network with hospital departments and attend applicable meetings
  • Be aware of local developments and identify potential threats and opportunities, including identification of available opportunities to provide services in Emergency Medicine, Anesthesia or Children’s Services and any issues with the administration’s satisfaction with those services. Escalate to Clinical and Practice Management Leadership as warranted
  • Proficiency in Collection/Payment Recognition, Accounting/Finance, Managed Care Contracting and Electronic Health records systems
  • Proficient in Microsoft Office Suite, specifically Excel
  • Very strong written, oral, and interpersonal communication skills
  • Experience working both independently and in a team-oriented, collaborative environment
  • Demonstrates ability in leadership or managing others
  • Strong interpersonal, project management and mentoring skills. Ability to make decisions in a rapidly growing, professional, service oriented environment
  • Bachelor's Degree from a four-year College or University and 5 or more years of practice management experience in a healthcare setting; or equivalent combination of education and experience
219

Practice Manager Orthopedics Resume Examples & Samples

  • Two or more years hospital outpatient clinic facility management/supervisory experience
  • Knowledge of medical facility procedures
  • Knowledge and understanding of financials including AP and AR
  • Knowledge of customer service concepts and techniques
  • Skills in planning, organizing, delegating and supervising
  • Excellent organizational skills with the ability to accomplish multiple tasks
  • Excellent communication and interpersonal skills with the ability to communicate clearly and effectively both verbally and in writing
  • Ability to read, interpret and apply policies and procedures
  • Ability to effectively interact with patients, medical staff and the public
  • Ability to maintain a professional manner even under stressful situations
220

Practice Manager Resume Examples & Samples

  • Associates degree desired, Bachelor’s degree preferred
  • Two or more years’ experience in medical practice setting with full understanding of physician practice operations preferred
  • Two years or more supervisory experience in a medical practice setting preferred
  • Knowledge of medical procedures required
  • Ability to read, interpret and apply policies and procedures required
  • Knowledge and understanding of financials preferred
  • Excellent skills in planning, organizing, delegating and supervising with the ability to accomplish multiple tasks required
  • Knowledge of customer service concepts and techniques with excellent interpersonal skills and the ability to communicate clearly and effectively both verbally and in writing required
  • Ability to effectively interact with patients, medical staff and the public while maintaining a professional manner even under stressful situations; ability to maintain confidentiality required
221

Practice Manager Resume Examples & Samples

  • Serves as a liaison between practice physicians and office employees, and between the practice and other clinical and administrative areas
  • Develops growth strategies and business plans in cooperation with practice physicians and physician leadership. Supports financial, budget and business goals
  • Ensures that staffing is in place to meet the demands of the provider's work schedules. May assist with the development and implementation of the physician compensation system. May maintain physician employment contracts and related documents
  • Monitors the billing and collection functions
  • HS or Equivalent
  • Required: Three years of related experience
222

Practice Manager Resume Examples & Samples

  • Create a “Great Place to Work” by hiring and developing talent, acknowledging successes, and empowering teammates perform their job with high levels of service excellence and accountability
  • Perform all duties required of building and managing a strong team to include interviewing, coordinating orientation and ongoing education, addressing teammate concerns and overseeing terminations
  • Responsible for compliance with DaVita Medical Group policies and procedures and state and federal regulations/standar
  • Ensure that patients have a high quality experience receiving care at their facilities
  • Collaborate with departments across the organization to ensure quality patient care and overall business needs are met
  • Grow the organization by participating in marketing promotions and community events
  • Steward financial resources of the organization and improve financial and operational performance. This includes managing inventory and supplies, teammate overtime, productivity, etc
  • Identify key performance deficiencies and implement measures for course correction
  • Partner closely with providers and medical leadership to achieve the clinical, financial, and operational goals of the organization
  • Responsible for the creation and execution of annual budgets
  • Evaluate teammates recommending salary increases or disciplinary action according to established HR guidelines and procedures
  • Maintain staffing levels in regard to efficiency, revenue and cost
  • Coordinate orientation and ongoing education of new and established teammates
  • Adheres to safety policies and procedures at all times
  • Uses, protects, and discloses DaVita Medical Group patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Performs additional duties as assigned
  • Minimum: Over 1 year and up to and including 3 years of experience
  • Minimum: Previous supervisory experience
  • Preferred: 3-5 years of experience in a healthcare setting
  • Preferred: Previous managed care and/or ambulatory care experience
  • Proficiency in Microsoft office applications (Word, Excel)
  • Ability to type 25 wpm
223

Amazon Connect Global Practice Manager Resume Examples & Samples

  • Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts
  • Demonstrated experience with strategy regarding business, product, and technical challenges
  • Consulting practice leadership experience as manager of managers; team size >30 and P&L responsibility
  • Familiarity with archive, disaster recovery and business continuity in global operations
  • Experience with compliance & security standards across the enterprise IT landscape
  • Telephony, ACD, IVR, CTI, digital recording, WFM, multi-site and omni-channel operations including web portal and mobile app development
224

Practice Manager Resume Examples & Samples

  • Responsible for recruiting, hiring, orientation, training, development and evaluation and management of staff
  • Assist with management of clinical staff in collaboration with site medical director
  • Preparation of annual budgets
  • Reconcile monthly ledgers
  • Develop cost reduction and expense management initiatives in collaboration with site medical director and PCA.Hold staff accountable for target achievement
  • Analyze and review monthly billing and financial reports
  • Electronic Medical Record (EMR) skills (with training) as outlined below
225

Practice Manager Gourley Tameside, Greater Resume Examples & Samples

  • Cash & Banking reconciliations
  • Month end reporting
  • Ordering
  • Payroll duties
226

Public Sector Practice Manager Resume Examples & Samples

  • Working along the other resource of Public Sector segment in NAR which is focusing on Smart city. Contribute to adapt the global Public Sector segment plan for the NAR Market, clearly identifying key Public Sector trends, competitive threats and new opportunities to drive pipeline creation and market development. Ensure alignment between Global and NAR priorities, goals and focus areas for the Public Sector & federal business. As an example, FirstNet roll out is seen as a key trend where Nokia shall seek to extend its share of wallet and so are Digital Transformation of State and Local governments and the Federal agencies, move to cloud, cybersecurity concerns, and growing defense and security budgets among other trends
  • Manage and drive the 3-year opportunity pipeline for the State and Local, City Fiber and federal agencies segments; including KPI reporting, creation of win plans and identification of actions to improve the pipeline conversion rate as well as documenting specific feature or product requirements required to drive success
  • Interlock with PS Segment sales leader tier 1 and tier 2 customer segmentation within the Public-Sector segments, including go-to-market models and ensure correct customer prioritization and support the sales teams to achieve coverage of Tier 1 customers and priority Tier 2 customers
  • Work with the Sales team to identify new areas of insertion points in the Public-Sector market for Nokia, develop business cases for those new opportunities and drive requirements through Business Units for new solutions to enable entry into new areas
  • Define and document (at a sales level) solution Use Cases sets
  • Seek opportunities to promote Nokia's brand recognition and loyalty with State and Local Governments, consultants and lobbyists, federal agencies, First Responder Agencies, Regulators and Defense Forces through active networking, participation in industry events, user groups and speaking opportunities
  • Identify key industrial partners and strategic system integrators that are relevant to the Public Sector and Defense segments in NAR and build positive relationships to increase Nokia’s profile and access to new business opportunities. Work with partnering team to get new partnering prospects qualified along with all required contracts
  • Working with the local sales teams and regional sales support, identify tools and collateral required for efficient and successful selling. Define sales programs and work with portfolio/solution owners to deliver tailored material and sales training to the NAR sales and solution teams
  • Define and maintain a prioritized marketing requirements matrix, including investment required matched to a metrics driven ROI model for each program. Work with the various stakeholders and budget owners to ensure budget allocation and support to successfully execute the NAR Public Sector marketing programs
  • Enhance internal and external awareness of Nokia's successes in Public Sector by creating customer case studies, nominating customer wins in internal sales competitions and obtaining approval to include customer references in external marketing programs
227

Practice Manager Resume Examples & Samples

  • Bachelor’s degree in public administration or public health or related field and three to five years of professional level administrative or management experience with primary responsibility for overseeing, monitoring or coordinating a program providing health and/or human services; or an equivalent combination of education and experience
  • Minimum two years prior experience using Microsoft Office software, with an emphasis on Microsoft Excel, Access, and Visio, using software tools for organizing information, data, calendars, correspondence, and other written documentation. Demonstrated basic proficiency performing data entry (ACCESS, online and/or Excel)
  • Minimum two years’ of formal work experience in a primary care setting
  • Minimum one year prior experience coordinating and developing provider schedules
  • Thorough knowledge of data management and documentation methods used in ambulatory care clinics
  • Thorough knowledge of the clinical and operational implications of medical billing practices including coding, billing systems and documentation requirements. Knowledge of ambulatory care clinic practice management including patient care workflows and processes. Thorough understanding of medical terminology and specialized clinical knowledge of clinic practice area
  • Prior direct or participatory leadership experience in an ambulatory care setting
  • Proven ability to apply knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments to assess and monitor clinic operations
  • Ability to perform all commonly applicable functions in the Microsoft Suite. Skills in data management. Effectively uses relevant healthcare and clinic operations information technology, including billing systems and medical record documentation
  • Excellent communication skills; includes active listening and critical thinking. Demonstrated ability to clearly and concisely communicate clinic content, rules and regulations
  • Excellent interpersonal, written and communication skills
  • Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others
  • Demonstrated ability to maintain confidentiality and make sound, ethical decisions
  • Productive in work volume, speed, quality and consistency. Ability to see projects through to completion on deadline. Excellent interpersonal judgment and discretion. Ability to work well as part of an administrative team with a customer service orientation towards co-workers, faculty and researchers
  • Superior ability to prioritize assignments, manage several concurrent projects effectively with frequent interruptions under heavy deadlines and pressure
  • Ability to apply resourcefulness and independent judgment and decision-making based on political astuteness and assessment of priorities and appropriate courses of action and communication. Diplomacy, tact and political acumen are essential for the position
  • Proven track record of reliability and excellent work attendance
  • Master’s degree in Public Health, Public Administration, Health Administration, Health & Human Services or a closely related field may substitute for one year of the required experience
  • Minimum one year of experience working in a medical center or health care teaching setting
  • Experience working with underserved populations
228

Practice Manager Resume Examples & Samples

  • Ensure compliance with all UPMC Health System and USO policies and procedures, including maintaining patient confidentiality
  • Recruit, hire, train, and supervise assigned clerical personnel in satellite facilities
  • Masters Degree in health or business administration and 1 year of office management experience including one year in a health care organization. OR
  • Associates Degree in health or business administration and 8 years of office management experience including one year in a health care organization. OR
  • High School Diploma and 8 years of office management experience including one year in a health care organization
229

Practice Manager Resume Examples & Samples

  • Serve as the escalation point for resource escalations and staff coordination during shift
  • Operate lead managerial role for the evening shift (3pm-1am)
  • Compile weekly reports to deliver performance indicators for responsible shift
  • Work with other shift managers to coordinate areas of issue handoff and identify areas of operational improvement
  • Participate in the generation of weekly and daily management reports
  • Compile incident, outage, network event reports and ensure timely delivery to customers
  • Coordinate staff special projects, delivery and ensure project meet company objectives as well as employee professional development goals in a timely manner
  • Work with other internal departments to ensure quality delivery of service, as well as provide metrics on service assurance
  • Ability to handle issues of extreme complexity under pressure
  • Communicate on an executive level, internally and with customers
  • Responsible for coordinating staff schedule
  • Coordinate all provisioning conference calls
  • Serve as primary contact for external departments and provide requirements and compile usability feedback on new tools
  • Participate and coordinate customer communications where applicable
  • Generate attack and incident reports for high visibility customer issues
  • Coordinate internal audits and participate in change control procedures
  • Coordinate staff training requirements and document progress
  • Provide daily shift reports on technical project activities and resource usage
  • Must be able to work in multidisciplinary teams on various projects
  • Consult with users to identify current operating procedures and to clarify program objectives
  • Identify opportunities that can improve efficiency of business processes
  • Provide assistance, training, and advice to users in the effective use of DDoS mitigation techniques
  • Coordinate production and acceptance of technical documentation for new and existing applications including user guides, install manuals, readme’s
  • Participate in meetings to discuss progress and issues to be resolved, and report progress
  • Minimum 5 years of relevant experience with a Bachelor's Degree in Computer Science, Engineering, MIS, DIS another related field or it's equivalent
  • Minimum of 5 years of experience in an operations environment
  • Minimum of 5 years of experience in the service provider industry
  • Minimum of 2 years of experience in management (a a manager or lead)
  • Expertise in HTTP protocol a plus, TCP/IP protocol structure and DNS
  • Experience in network security in an enterprise environment
  • Expertise with BGP and BGP troubleshooting techniques
  • Ability to work 2nd shift (3pm-1am)
  • Certifications (CISSP, CCNA, CCNP, CCSP, Linux) a plus
  • Demonstrate a diligent work ethic and the discipline to prioritize and manage multiple tasks
  • Demonstrate proficiency in written, communication, interpersonal, and problem solving skills
  • Experience in the development and implementation of standards, procedures and guidelines to support operational processes
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
  • Near Vision - The ability to see details at close range (within a few feet of the observer)
  • Speech Clarity - The ability to speak clearly so others can understand you
230

Practice Manager Resume Examples & Samples

  • Responsible for strong financial performance through ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Prepares and executes budget; monitors and approves payroll, ordering of supplies, and inventory. Also ensures accurate charge capture
  • Provides exceptional leadership and promotes teamwork and collaboration. Creates an environment that supports high employee and physician engagement. Strategically selects, on boards, continuously develops, rewards, retains, and provides transparent performance feedback to all staff, leaders, and physicians. Maintains competencies to function in any of the staff roles as needed in order to support efficient operations. If in a clinical capacity, the incumbent must possess the appropriate licensure to function in the role
  • Collaborates with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banners desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion
  • Continuously monitors the operations and workflow and revises operational procedures as necessary, in alignment with system practices, to ensure efficiency and drive extraordinary results. Constantly identifies and implements areas for improvement and efficiencies including identified quality indicators. Develops and maintains a culture of safety in order to prevent or reduce errors and improve quality for patients, providers, and staff
  • Provides highest level of patient experience by ensuring data is monitored on a regular basis and staff are constantly exhibiting behaviors and services that our patients expect and deserve. Coach staff as appropriate to optimize the patient experience and lead by example creating a personalized experience for customers. Proactively leads service recovery activities
231

Practice Manager Resume Examples & Samples

  • Minimum 3-5 years' experience in healthcare or clinic setting required. Experience in a Primary Care practice strongly preferred. Bachelor's Degree in health or business administration preferred
  • Knowledge of organization policies, procedures, systems and objectives
  • Knowledge of accounting systems, insurance billing / collecting and budgets
  • Skill in exercising initiative, judgment, problem-solving and decision-making
  • Skill in developing and maintaining effective relationships with medical and administrative staff, patients and the public
  • Ability to handle information in a confidential matter
232

Practice Manager Resume Examples & Samples

  • Adhere and execute the strategic decisions set by the senior management in digital solutions space
  • Manage medium- large sized teams of data scientists, data engineers and application developers to deliver digital solutions to the
  • Drive digital products roadmap in the business areas - customer analytics, supply chain management, Internet-of-Things, asset
233

Practice Manager Resume Examples & Samples

  • Develops growth strategies and business plans in cooperation with administration, practice physicians and physician leadership
  • Develops and supports financial, budget and business goals
  • Ensures that staffing is in place to meet the demands of the provider's work schedules
  • Ensures compliance with established human resource and operational policies and procedures
  • Coordinates training and documentation as required by regulatory agencies and managed care programs
  • Organizes and assigns duties to associates relating to all office clinical, clerical and business functions
  • Maintains efficient flow of work throughout the practice by enforcing procedures, scheduling and patient flow. Initiates changes when necessary
  • Performs managerial tasks to maintain efficient operations including but not limited to: (a) Interviews, hires, terminates and makes authoritative recommendations with regard to employment decisions (b) Evaluates employee performance and takes disciplinary actions (c) Maintains records and prepares reports for management use (d) Responsible for practice billings, accounting, accounts receivable, collections and accounts payable (e) Assures compliance with Pay for Performance initiatives
  • Participates on inpatient and outpatient clinical and business teams
  • Enrollment in a Bachelor’s degree program in related field such as Business or Health Care Administration is required within six (6) months from hire. Bachelor’s degree is required within four (4) years of hire
  • Minimum of two (2) years’ experience directing or leading people
  • Successful candidates will have strong relationship and collaboration skills demonstrated by an ability to interact and work effectively with patients, staff, public, providers and departments within Allegiance Health
  • Ability to navigate and adopt change quickly as well as the ability to learn understand and translate strategies, goals and initiatives
  • Strong financial acumen skills
  • Bachelor’s degree in related field such as Business or Health Care Administration
  • Experience as a health care clinician
234

Practice Manager Resume Examples & Samples

  • College degree required; Master’s degree in Marketing or Business Administration or JD preferred
  • 5+ years as a business development professional in a professional services organization preferred; law firm experience or prior experience as a practicing attorney is a plus
  • Strong proficiency with MS Office Products required, i.e. Microsoft Word, PowerPoint, Outlook and Excel; CRM technology
  • Experience leading complex RFP responses and negotiating sponsorships contracts
  • Demonstrated ability to provide direction and guidance in business plan development efforts – at the individual, practice group and office levels
  • Proven track record of developing professional working relationships and creating a consultative, advisory-type level of trust with attorneys
  • Good understanding of the business of law, including finance, sales and marketing, staffing models and industry trends a plus
  • Excellent project management, communication (oral & written) and interpersonal skills
  • Ability to travel occasionally within the United States is required
235

Practice Manager Resume Examples & Samples

  • Associate Degree or equivalent years experience in medical practice management
  • Three to five years experience in medical office management
  • Experience with physician practice management and electronic medical record technology
  • American Heart Association BLS
236

Practice Manager Resume Examples & Samples

  • Create awareness among facility/key hospital personnel on our anesthesia services, including the quality program. Understand, in turn, the needs and quality program of the hospital. Responds appropriately to hospital inquiries and refer internally as needed
  • Assist practice leadership in gathering quality data for practice leadership to present to the hospitals
  • Facilitate adoption of hospital EMRs where necessary
  • In coordination with Clinical and Practice Management Leadership, liaise with the hospitals to facilitate problem resolution and goal setting
  • Be aware of local developments and identify potential threats and opportunities, including identification of available opportunities to provide services and any issues with the administration's satisfaction with those services. Escalate to Clinical and Practice Management Leadership as warranted
237

Practice Manager Resume Examples & Samples

  • Adapts traditional practice models to deploy preventative care in an outreach format
  • Evaluates healthcare for the homeless models to help design effective interventions and structures for the Fort Worth community
  • Plans, implements, and monitors to daily operations of the clinic or practice
  • Establishes staffing schedules that support the clinical program, effective care delivery, and manages costs effectively
  • Initiates and supports process improvement activities that enhance the provision of clinical and outreach services, improve clinical outcomes and increase patient satisfaction
  • Prepares the annual budget assuring financial stewardship for the facility in both operational and capital acquisition processes. Maintains an adequate system for internal control over financial interactions
  • Adheres to and ensures adherence to JPS Network and CHS policies, procedures, governmental laws and regulations in order to maintain areas in a constant state of preparedness for internal and/or external audits and reviews
  • Participate and collaborates with local community programs as appropriate to JPS strategic goals
  • Coordinates outreach efforts with volunteer sources to augment staffing levels
  • Travels to offsite locations for setup and oversight of outreach care
  • High School Diploma, GED or equivalent
  • 9 plus years of medical office/practice management experience
  • 3 plus years in a supervisory capacity
  • 1 plus year of experience using Microsoft Professional Suite including Word, Excel, PowerPoint, and Outlook
  • Bachelor's Degree in Business, Healthcare or related field of study from an accredited University
  • 5 plus years of medical office/practice management experience
  • Experience working with special populations, particularly those experiencing homelessness
  • 2 plus years of experience working with physician productivity and professional fee billing
238

Practice Manager, AWS Resume Examples & Samples

  • Expertise - Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon RDS databases, AWS Identity and Access Management (IAM), etc
  • Solution Design - Define and deliver on-site technical engagements with partners and customers. Activities include participating in pre-sales, understanding the customer's requirements, and providing advice on solution design
  • Implementation – Working together with our partners, provide advisory services to our customers on the implementation of robust technical solutions for their Cloud migrations
  • Insights - Work with AWS Engineering, Support and Business Development teams to convey partner and customer feedback as input to AWS technology roadmaps
239

Practice Manager Resume Examples & Samples

  • Patient Care Organization
  • Quality of Care
  • Coordination/Collaboration
  • Baccalaureate Degree or equivalent) work experience required with a minimum of 3-5 years of closely related experience in an academic health care environment is preferred
  • Must possess analytical abilities necessary to organize, to supervise and evaluate the work of others; to develop and administer policies and procedures
  • Must posses intrapersonal skills sufficient to provide effective leadership for assigned staff and to interact with patients, visitors, physicians and a variety of hospital departments
  • Must be able to handle stress due to critical issues relating to patients care, organizational climate and personnel issues
  • Responsible for directly supervising 19 FTE, Licensed Practical Nurses, Medical Assistants and Phototherapy Technician at Brigham Dermatology Associates and the Phototherapy unit
  • Make recommendations for personnel, equipment and supply levels to meet patient needs
240

Practice Manager Resume Examples & Samples

  • 2 Responsible for input and monthly reporting of procedures, revenue, accounts receivable, accounts payable, payroll, purchasing and delinquent accounts
  • 3 Oversees repairs and preventive maintenance; directs and approves purchases of operational supplies; researches information, prioritizes and makes recommendations regarding purchase of capital equipment
  • 1 Orders supplies
  • 4 Provides data for financial and statistical purposes including reviewing invoices and statements
  • 5 Develops and manages capital and operational clinical unit budgets
  • 6 Performs administrative duties associated with managed care, referrals, pre-certifications and other insurance requirements
  • 7 Enhances professional growth and development through in-service meetings, educational programs and conferences
  • 8 Has current/updated disaster plan for department and communicates this effectively to co-workers and physicians so they may know what to do in the event of a disaster
241

FGP Practice Manager, Bay Ridge Brooklyn Resume Examples & Samples

  • Revenue Cycle Management- Direct the review,documentation, and charge submission process. Collaborate with CBO staff to determine best processes, implement said processes in a uniform manner, and monitor compliance
  • Monitor weekly charge submission volume, weekly charges posted, daily cash, incomplete charges, denials, collection reports, refunds, etc. Conduct routine meetings with the staff to discuss the results of these indicators and redirect staff efforts as needed
  • Maintain current, working knowledge of practice management system. Work with the Director, – Ambulatory Operations, Senior Manager Ambulatory Operations, Manager Ambulatory Revenue Cycle, staff and CBO/billing vendor to address physician concerns, operational and IT issues. Help track these issues as new physicians areon boarded
  • Help to identify and quantify operational deficiencies that may be adversely impacting physician billing and/or cash flow ie IT systems issues, process issues (registration, clinical/operational staff on the floor), etc. Assist in finding solutions to these issues
  • Resolves all complaints and problems using independent judgment and decision making skills to ensure patient satisfaction and adherence to faculty practice standards
  • Collaborate with the Credentialing & Managed Care team to identify and resolve issues that impact patient access and cash flow
  • General Administrative Responsibilities – Collaborates with leadership on planning and implementing strategic initiatives.Oversees daily operations, schedules staff, resolves issues.Meets routinely with key individuals to review current tasks and assignments. Assists in establishing priorities and allocating resources as needed to support operations.Evaluates employee performance
  • Resolves employee issues and addresses procedure and performance related issues.Authorizes attendance, schedules and sick time changes.Establishes office procedures and communicates responsibilities and expected performance to staff.Receives, compiles, classifies, reconciles and consolidates data from varied sources; provides timely reports on routine data, trends and variances to appropriate parties
  • Maintains accurate, well-organized, up to date files for retrieval of needed documentation.Organizes, prioritizes and expedites own work flow and uses independent judgment.Attends meetings, prepares minutes and participates on committees as requested.Recognizes routine problems and recommends suggestions, ideas and solutions
  • Determines and establishes the explanation to complex calls, issues and questions not covered by specific instructions or common practice.Meets or exceeds internal standards for accuracy and timeliness in charge documentation preparation and submission
  • Uses Personal Computer and standard office equipment as needed.Assists in training office personnel for front-desk, reception, and billing activities.Participates in on-going training/development/monitoring of staff by the office. May be asked to perform other varied functions
242

Practice Manager Resume Examples & Samples

  • Implement business plans that result in practice performance that meets or exceeds established performance benchmarks. These benchmarks could include such metrics as staffing ratios, work schedules, overall practice productivity and patient access
  • In conjunction with the Sr. Director, implement plans to ensure compliance with annual operating and capital budgets
  • In close collaboration with the Sr. Director, develop tactics to ensure achievement of strategic initiatives of the Health System and the St. Luke’s Clinics
  • Maintain efficient flow of information and work processes in order to communicate accurate and pertinent information to ensure effective and efficient patient care
  • Ensure compliance by working with the Sr. Director, leadership, clinical leadership and St. Luke’s to review, develop and implement health system policies and procedures consistent with regulatory compliance, accreditation and strategic objectives
  • Master’s degree in business or health care related field
243

Practice Manager Resume Examples & Samples

  • In conjunction with the Director, support, develop and implement initiatives of physician leadership
  • In close collaboration with the Director, develop tactics to ensure achievement of strategic initiatives of the Health System and the St. Luke’s Clinics
  • Maintain efficient flow of information and work processes in order to communicate accurate and pertinent information to providers and staff to ensure effective and efficient patient care
  • Ensure compliance by working with the Director, physician leadership, clinical leadership and St. Luke’s to review, develop and implement health system policies and procedures consistent with regulatory compliance, accreditation and strategic objectives
244

Practice Manager Resume Examples & Samples

  • Knowledge of fiscal management techniques
  • Ability to develop and maintain effective relationships with medical and administrative staff, patients and the
  • Three years work and supervisory experience in practice management of multiple locations
245

Practice Manager Resume Examples & Samples

  • Performance manage and develop up to 20 people
  • Accountable for forward planning and pro-active deployment of people to programmes and projects, to ensure resourcing levels are managed in an efficient and effective manner
  • Responsible for setting and managing operational, training and 3rd party supplier budgets for the practice
  • Actively leading and participating in team initiatives and activities, while owning and delivering against your own priority workstreams
  • Promote best practice approaches to "raise the bar" on professional capability of own practice
  • Coach and/or mentor staff to build capability
  • As part of the management team, ensure all people issues are visible and managed
  • Develop and motivate people to ensure the right people with the right skills are effectively utilised to fulfil current and future business priorities/strategy
  • Create and maintain a training and development plan aligned with the business drivers and needs ensuring development activities are an investment for Standard Life
  • Capture, articulate and realise the potential of each person in your practice through our Talent Management Strategy
  • Develop and maintain strong partnership relationships with internal and external clients and suppliers, to ensure efficient communication
  • Supply management
246

Practice Manager, Neuroscience Resume Examples & Samples

  • Manages staff members and educational activities for the department
  • Monitors Standards of Practice to ensure compliance with codes of internal and external regulatory and accrediting agencies, including
  • Provides input for education programs through assessment of staff needs
  • Evaluates the level of care provided by the DON/ NI staff
  • Promotes Medical Center objectives for patient satisfaction through communication of data and the implementation of methods to sustain or resolve patient satisfaction issues
  • Creates and monitors practice based indicators as mandated or necessary, integrating functions of standards development, continuing education, credentialing, performance appraisal, concurrent monitoring, risk management, and active problem identification
  • Acts as a Retention Officer for areas of responsibility and the department as a whole and implements strategies directed towards retention and recruitment of all nursing and non-nursing employees
  • Demonstrates leadership skills
  • Is responsive to staff needs and offers guidance in solving practice issues when consulted through the performance process
  • Responsible for own professional growth
  • Participates in development and implementation of programs related to performance improvement activities
  • Assures efficient process and optimizes operational flow of the practice, schedule and patient flow
  • Works with Department physicians and psychologists to provide optimal care to patients
  • Triages and responds to patient phone calls and electronic messages and delivers them to staff
  • Educates patients on disease related matters
  • Assures pre-authorization of prescriptions
  • Works with interdisciplinary teams to provide integrated comprehensive patient care
  • Communicates with external stakeholders and participates in disease related external meetings
  • Represents the DON/ NI in hospital and network committees at the direction of the Chair
  • Coordinates with Faculty Practice/Billing Department to make sure that all patient encounters/ procedures/consults are appropriately coded and billed to third parties
  • Monitors all accounts receivable and review all collections and A/R with the Chair
  • Runs various reports on wRVUs, collections, cancellation of appointments, no-shows and volume on weekly basis for review with the Chair
  • Perform other duties and responsibilities assigned by the Chair or his/her designee
  • Maintains up-to-date departmental manuals and files
  • Takes patient histories under physician guidance
  • Adheres to the standards identified in the Medical Center's Managerial Competencies
  • Graduate of Associate degree or higher
  • 4 years office management and billing experience
  • Experience in health care or corporate sectors
  • Multitasking ability
  • Excellent Organizational skills
  • Proficiency with Microsoft PowerPoint and Excel
247

Senior Practice Manager Resume Examples & Samples

  • The Practice Manager is responsible for achieving targeted profitability levels on each project through initial negotiation of terms and effective control and management of projects
  • Ensures the achievement of profitability goals through effective scope management, change controls, expense control, revenue recognition and accounts receivable collection as well as revenue forecast projections
  • Manages the attainment of key performance indicators for the assigned staff and customers as it relates to PS performance. Specifically, but not limited to project profitability and related reporting, billable utilization attainment, managed attrition, subcontractor management, hiring, and financial performance metrics
  • Ensures that all time and expenses which are spent on customer accounts is recorded correctly in SumTotal’s systems and that this time and expense is entered in accordance with standard SumTotal practices
  • Works with the respective PS management to provide input in the development of the annual budget for the business
  • Provides weekly forecasting updates
  • Works with the Finance department in regard to monthly financial processes (i.e. invoicing, revenue recognition, reconciliation, etc)
248

Practice Manager Resume Examples & Samples

  • Five years’ experience working in an ambulatory care setting or
  • Requires knowledge of the administration of a physician office and the
  • Preferred- 5 years or more of successful supervisory experience,
249

Practice Manager Oahu, HI Resume Examples & Samples

  • Responsible for developing and implementing the client’s mission and strategic plan
  • Develops and updates organizational design for maximum productivity and control of quality and costs
  • Monitors the financial viability of the practice through systems to control staffing and all finances
  • Responsible for the initial set up of programs, systems, etc. for new practices
  • Monitors practice compliance with all regulatory agencies governing health care delivery and the rules of any related accrediting bodies
  • Represents the practice in its relationships with other health organizations, government agencies and third-party payers
  • Develops, implements, and monitors business operation plans
  • Provides monthly feedback to management staff, owners, and providers on the financial performance of the practice
  • Supports the development and implementation of internal controls for cash management and audit compliance including a compliant payroll process
  • Monitors the revenue cycle process through analysis and monthly reporting of key benchmarks to management staff and providers
  • Monitors an effective staffing strategy including recruitment, hiring, training, and performance evaluation
  • Recommends competitive salary and benefit schedules
  • Oversees an effective information technology plan that incorporates the unique needs of the practice in the areas of electronic health records, practice management, security, document storage, internet access, telecommunications, email, and required interfaces with other providers
  • Evaluates staffing and patient flow patterns to maximize provider productivity
  • Reports on patient satisfaction results and trends
  • Advocates for a quality management program to ensure patient safety, conduct peer review, and evaluate outcomes based payment methodologies
  • Proactively communicates to Regional Practice Administrator and VP FMCPS on any practice issues that may negatively impact the ongoing contractual relationship between the practice and FMCPS
  • Routinely documents and shares materials and experiences that might assist other Directors or benefit another client
  • Consults with clients regarding practices on topic area of individual specialization, experience, or interest
  • Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions
  • 6 – 8 years’ related experience and Bachelor’s Degree preferred, or experience in lieu of degree
  • 3+ years’ supervisory or of related management experience. Preference for physician practice management skills
  • Additional experience in physician practice operations will be considered in lieu of educational requirements
  • Experience with all aspects of billing and coding (CPC preferred)
  • High degree of proficiency with Excel, PPT and Office Applications
  • Experience with practice management systems and EHR
  • Requires high degree of initiative, judgment, discretion, decision-making and self-direction to accomplish multiple goals of client practices
  • Strong communication skills with varied groups, ability to lead and motivate staff, resolve conflicts and create a collegial environment
  • High degree of autonomy and accountability
250

Practice Manager Resume Examples & Samples

  • Technical Architecture
  • IT Process
  • IT Strategy
  • Enterprise Architecture