Operations Supervisor Resume Samples

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AH
A Hessel
Alisa
Hessel
9930 Ofelia Row
Detroit
MI
+1 (555) 242 5899
9930 Ofelia Row
Detroit
MI
Phone
p +1 (555) 242 5899
Experience Experience
Los Angeles, CA
Operations Supervisor
Los Angeles, CA
Hirthe, Keeling and Smith
Los Angeles, CA
Operations Supervisor
  • Provide feedback to Operations Management team to assist with the performance management of the driver group
  • Analyzes and resolves work problems, or assists workers in solving work problems
  • Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets
  • Works with Quality Assurance Manager and Operations Manager to ensure complaints are fully investigated and provide solutions to remedy
  • Communicate with Assistant Managers and/or Operations Manager regarding daily operational issues and events; reporting directly to the Operations Manager
  • Assist in managing department workforce, reinforce company policy and procedure and establish and maintain healthy working relationship across the organization
  • Supervise and support the overall performance of Regional Operation Support Team, assist with career development and act as a matrix manager
present
San Francisco, CA
Operations Supervisor
San Francisco, CA
Thiel-Murazik
present
San Francisco, CA
Operations Supervisor
present
  • Identify resources, manage daily workload and, in conjunction with the Operations Manager, make staffing adjustments when workload necessitates
  • Assist with leading workers and Lead persons. Assist with maintaining a positive morale, work standards and developing teams
  • Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals
  • Monitor Loss Prevention performance and ensure/assist with the development of corrective/improvement plans to address deficiencies
  • Actively manage and develop the performance of employees, using consistent performance management and communications techniques
  • Establish and develop various reports and metrics related to workflow improvement and performance analysis
  • Communicate with Assistant Managers and/or Operations Manager regarding daily operational issues and events; reporting directly to the Assistant Manager
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Brigham Young University
Bachelor’s Degree in Related Field
Skills Skills
  • Strong communications skills and shows ability to provide direction to team; Ability to communicate professionally, both verbally and in writing
  • Solid knowledge of Operations Management; Excellent organizational skills, excellent communication skills (verbal/written), and management skills
  • Excellent ability to analyze credits, as well as a detailed knowledge of lending structure and sources and uses of cash. Please remove that bullet
  • Ability to give good quality oral presentations
  • Demonstrated excellent problem solving capability and analytical ability
  • Financial knowledge at a level that indicates a basic understanding of financial statements and budgets and the ability to identify and react to variances, etc
  • Demonstrated strong leadership skills, ability to motivate teams, and demonstrated ability to resolve complex member related issues
  • Experience of working in a strong continuous improvement environment ideally as Improvement leader with good proven knowledge of Lean principles and tools
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues
  • Capability of maintaining a favorable image when interfacing with internal and external customers. - Good written and oral communications skills
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15 Operations Supervisor resume templates

1

Operations Supervisor Resume Examples & Samples

  • Have Complete end to end Process Knowledge & emerge as the SME for the process
  • Maintain intraday and EOD checklists to ensure key deadlines are monitored
  • Workflow Management
  • Check/Verify the task done by the team
  • Ensure that all audit trails as required by the function are verified and stored appropriately
  • Work closely with counterparts in donor location to ensure smooth functioning of the process
  • Respond to routine questions/complaints or queries, both from Team Members & Counterparts at Partner Locations
  • Keeps records of both problems and resolution, and escalates issues to the correct department or responds within established timeframes
  • Provide performance feedback to the team on a regular basis, with regards to Productivity, Accuracy & Turnaround Time
  • Proactively manage staff absenteeism and maintain professional work environment, escalate any concerns to Process Manager
  • Participate actively in council activities
  • Drive Zing within the Process & ensure that the Zing Matrix covers all aspects of Production & enables a Fair Assessment of the Team Members
  • Ensure that the Team Members process the Day to Day work as per the SOPs
  • Ensure that the Latest Process Updates/Changes are communicated to & understood by all Team Members
  • Escalate any Matter of Concern to the Process Manager on an Immediate basis
  • To Conduct Weekly Performance Reviews and ensure that adequate action plans are placed to bring up the performance levels
  • To Conduct Team Meetings / Reviews Periodically and provide feed back to line manager
2

Operations Supervisor Resume Examples & Samples

  • Supervise and oversee daily reconciliation of portfolios through various electronic and non-electronic methods
  • Coordinate priorities, proactively investigate business processes, conduct procedural due diligence and implement improvements in the area of Reconciliation, but also cross-impact groups such as Pricing, Corporate Actions, Security Master and Asset Transfers
  • Direct and participate in the identification, communication and follow-up of position, transaction, market value, cost basis, alternative asset, and other breaks, research root causes, and take appropriate action to communicate and resolve breaks with internal and external counterparties
  • Understand alternative assets, corporate actions, asset transfers and other client impacting events and their effect on the Reconciliation process
  • Institute, evaluate and communicate daily reviews of reconciled portfolios through management reporting
  • Constantly analyze key work drivers and identify opportunities to reduce manual exception rate through various methods, including automation and other technologies
  • Review and enter corrective entries in portfolio accounting system
  • Establish and develop various reports and metrics related to workflow improvement and performance analysis
  • Develop and maintain positive relationships with the firm’s custodians
  • Attend industry forums for the purpose of evaluation of best practices and serve as a subject matter expert on Reconciliation
  • Maintain compliance with regulatory and audit related requirements and guidelines
  • Organize, prioritize and evaluate special projects and other ad-hoc projects as necessary
  • Oversee the group’s KACE ticket queue and prioritize ad-hoc internal inquiries for cash, holdings or transaction verification
3

Operations Supervisor Resume Examples & Samples

  • Spends approximately 75% of time on the floor with associates building relationships, coaching, teaching, developing and providing performance feedback
  • Provides direct supervision to a team of skilled employees, which includes Workflow Coordinators & Merchandise Handlers
  • Administers policies/guidelines that directly affect work activities
  • Responsible for creating and supporting a great place to work environment by observing and coaching employees on proper job-related behaviors (JRBs) and providing timely feedback on necessary action plans
  • Owns, completes and delivers annual performance evaluations for each associate and independently delivers related messages to employees
  • Ensures production and accuracy standards meet DC objectives
  • Impacts business through responsibility for end results of the team or unit
  • In partnership with the Resource Planning Analyst, plans and uses independent discretion to organize day-to-day operations activities/objectives
  • Wave planning, weekly, monthly, quarterly and yearly targets and goals, shift turnover
  • Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve
  • Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organization policies
  • Resolves problems requiring broad-based analysis to determine solution
  • Presents problem analysis of operational issues (such as sudden productivity dips) and recommends solutions in a creative and logical manner
  • Motivates others and promotes collaboration and accountability to meet team goals
  • Builds trust with direct & indirect business partners by explaining rationale behind business processes & approach taken to decision making
  • Discusses and presents information and issues with business partners located in various departments (such as finance and engineering)
  • Participates in a team setting to provide solutions to business partners & customers
  • Knowledge of distribution operating systems including KRONOS, DLx, and WMS
  • Strong ability to manage multiple tasks with confidence
  • Demonstrated ability to lead and develop both self and others
  • Understand computer applications, such as Microsoft Suite, and utilize applications to do analysis and problem solving
  • 3-5 years of line supervision preferred
  • Basic understanding of data processing principles, planning and organizing, knowledge of basic accounting principles and ability to develop and use variable budget
4

Operations Supervisor Resume Examples & Samples

  • Spends approximately 75% of time on the floor with associates driving employee engagement, coaching, teaching, developing and providing timely performance feedback
  • Provides direct and/or indirect supervision to a team of skilled employees, which may include Merchandise Handlers, Process Coordinators and Resource Planning Analysts
  • Responsible for creating and supporting a positive work environment by observing and coaching employees on proper behaviors tied to performance evaluations
  • Owns, completes and delivers performance evaluations for each associate
  • Build trust with all business partners and direct reports that motivates and promotes collaboration and accountability to meet team goals, support decision making and discuss solutions
  • Ensures safety guidelines, policies and procedures are adhered to by all Gap Inc. associates, temporary associates, contractors and visitors
  • Drives employee engagement through Employee Opinion Surveys
  • Ability to navigate through conflict and tough decisions while maintaining rapport and trust
  • In partnership with business partners, plans and organizes day-to-day operations activities/objectives
  • Knowledge of distribution operating systems
  • Strong ability to multi-task
  • Knowledge and experience using various computer systems to include Microsoft Word, Excel, Outlook & PowerPoint
  • 3+ years of line supervision preferred
  • Demonstrated ability to engage others through effective leadership
  • Basic understanding of data processing principles, planning and organizing
  • Ability to lift, carry, push, pull, reach, grasp, bend and stack cartons as needed
5

Operations Supervisor Resume Examples & Samples

  • Spends approximately 75%of time on the floor with associates building relationships, coaching,teaching, developing and providing performance feedback
  • Provides assisted supervision to a team of skilled employees, which includes WorkflowCoordinators & Merchandise Handlers
  • Supports process of annual performance evaluations for each associate and independently delivers related messages to employees
  • Ensures production andaccuracy standards meet DC objectives
  • Wave planning, weekly,monthly, quarterly and yearly targets and goals, shift turnover
  • Improves efficiency,quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve
  • Presents problem analysisof operational issues (such as sudden productivity dips) and recommends solutions in a creative and logical manner
  • Builds trust with direct& indirect business partners by explaining rationale behind business processes & approach taken to decision making
  • Discusses and presents information and issues with business partners located in various departments(such as finance and engineering)
  • Participates in a teamsetting to provide solutions to business partners & customers
6

Operations Supervisor Resume Examples & Samples

  • Schedule: 2nd shift, 4pm - 2am
  • Provide Supervision of a distribution center team
  • Monitor Merchandise Processor performance to meet and exceed productivity, accuracy, quality, attendance, and safety targets for the individual and team
  • Ability to engage your team; train, motivate, coach and develop Merchandise Processors to achieve full performance
  • Issue corrective action as necessary
  • Lead daily shift start up meetings
  • Ensure a superior customer experience that fully supports the brand image and service level agreements
  • Embrace continuous improvement, process development and positive change to identify best solutions
  • Identify opportunities to improve practices and optimize technology and present recommendations to DC leadership
  • Develop proficiency in performing all tasks performed by Merchandise Processors you manage
  • Assess, plan and drive results within the team to ensure adherence to agreed levels of work expectations
  • Team engagement; be the first line of contact responding to employee's questions, addressing their concerns, following up with appropriate level of communications, professionalism and respect
  • Ensure effective communications-up, down and across the business
  • Ability to work various shifts as required
  • Model Gap's Code of Business Conduct, Principles of Integrity and appropriate level of trust and integrity
  • Participate in and support all company provided training initiatives
  • Support an open and engaging employee work environment, including round tables, open door policy and employee opinion survey
  • Possess communication skills that will support interaction with all levels of the DC leadership team, business partners, and peers
  • Ability to learn and perform all tasks of a Merchandise Processors in your assigned area
  • Effective issue resolution skills
  • Passion, enthusiasm, reliability and drive for results in present capacity
  • PC skills: Microsoft Office-Word, Excel, Access and/or other software/database skills
  • Knowledge of safety, WSIB and employment regulations
  • Minimum of 3 - 5 years distribution operations experience preferred
  • Experience with automated WMS, RF scanning preferred
7

Operations Supervisor Resume Examples & Samples

  • Ensure fully functioning registers and enforce back of house standards for cash and media maintenance and accuracy
  • Oversee all construction and overnight maintenance. Supervisor performance of contractors and ensure quality meets our standards
  • Consistently look for ways to cut costs while improving the work environment of staff
  • Develop shipping/receiving department to ensure goods are received and placed on floor quickly and accurately
  • Serve as a senior manager in the store overseeing and aspects of store management
  • Control all inventory movement, to minimize shrinkage, and to ensure the safeguarding of all company assets
  • Responsible for all aspects of bi-annual store inventory
  • Responsible for accountability of store keys
  • Assist with opening and closing store on daily basis
  • Assist in securing doors, windows, merchandise and successful alarming of store
  • Maintain presence on selling floor to ensure sales associates are supported as needed
  • Partner with Visual Management to ensure visual needs are met while complying with fire safety laws and space needs
  • Possess a thorough understanding of company policies and procedures & consistently follow and enforce company guidelines on operations
  • Serve as contact person with regard to all operations policies as stated in the Burberry Operations Manual
8

Operations Supervisor Resume Examples & Samples

  • Monitor Merchandise Processor performance to meet and exceed productivity, accuracy, quality,attendance, and safety targets for the individual and team
  • Abilityto engage your team; train, motivate, coach and develop Merchandise Processorsto achieve full performance
  • Team engagement; be the first line of contact responding to employee’s questions, addressing their concerns, following up with appropriate level ofcommunications, professionalism and respect
  • Model Gap’s Code of Business Conduct, Principles of Integrity and appropriate level of trust and integrity
  • Openminded; continually seeks to find new and creative way to accomplish tasks
  • Abilityto learn and perform all tasks of a Merchandise Processors in your assignedarea
  • Excellentverbal and written communication skills
  • Stronginterpersonal and relationship building skills
  • Excellentdecision-making abilities and ability to integrate and apply information
  • Effectiveissue resolution skills
  • Abilityto adapt in a rapidly changing environment
  • Provenanalytical abilities
  • Abilityto effectively communicate to motivate, develop and engage employees
  • Passion,enthusiasm, reliability and drive for results in present capacity
  • PCskills: Microsoft Office-Word, Excel, Access and/or other software/databaseskills
  • Knowledgeof safety, WSIB and employment regulations
  • 2) Minimumeducational level
  • HighSchool diploma required
  • Post-secondaryeducation (university degree or college diploma) in a related disciplinepreferred or equivalent experience
  • Minimumof 3 - 5 years distribution operations experience preferred
  • Minimumof 1 - 3 years of leadership experience
  • Experiencewith automated WMS, RF scanning preferred
9

Operations Supervisor Resume Examples & Samples

  • Oversee and coordinate technical operations directly related to the News department
  • Coordinate with the News desk and scheduling department to ensure proper staffing levels for News show activities
  • Aggressive monitoring of all remote transmissions for quality control
  • Supervise Production and Technical Staff as well as tracking/reporting crew hours
  • Analyze technical faults and facilitate or escalate when needed
  • Ensure operations run smoothly and that personnel and equipment resources are available as required
  • Media Management of the News Video Server (TONS) as well as ensure all field staff have access to the necessary portable media in and outside the newsroom
  • Two years of experience in Broadcast News television operations. Supervisory experience preferred
  • Familiar with News automation systems, digital and analog systems, Video Servers, Electronic News Gathering (ENG) operations, specifically satellite, microwave and cellular systems
  • Possess a well-balanced and comprehensive understanding of a daily News operation of a television station
  • Advanced PC Skills, working knowledge of current Windows and Mac operation systems. Experience with Final Cut Pro or other nonlinear editing platforms. Extensive PC skills, both software and hardware
  • Acute attention to detail and team oriented
10

Operations Supervisor Resume Examples & Samples

  • Supervision and ongoing training of Housekeepers, Inspectors and Hospitality Attendants
  • Continuous visual inspections of Condominiums to ensure everything is clean and in working order
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations
  • Provide staff, training, coaching and performance reviews for the housekeeping department
  • Experience in housekeeping operations - preferred
  • Knowledge of LMS and PeopleSoft - preferred
  • English - required
  • Spanish - preferred
  • Strong communication skills - required
11

Operations Supervisor Resume Examples & Samples

  • Supervises operations personnel in the day-to-day functions of operational or administrative services
  • Administers all operation functions within the assigned organization. Ensures that all policies and procedures are aligned with corporate goals and initiatives and comply with regulatory guidelines
  • Recommends changes in the coordination of budgets, resources and deliverables to ensure timely completion of projects
  • Analyze and reviews internal and industry changes and recommends changes that may impact business needs
  • Supervises staff to ensure utilization in other areas of the organization. Exercises authority concerning hiring, performance management, reviews, promotions, salary decisions and terminations
  • 3+ years of business analysis or operations support
12

Operations Supervisor Resume Examples & Samples

  • Responsible for the recruitment, training and development of staff and performance management
  • Competitive shop to understand market and recruit effectively
  • Design programs and incentives to maintain a team environment within the store
  • Provide monthly one on one sessions with staff, in addition to a weekly touch base with the management team
  • Resolve interpersonal issues in partnership with General Manager
  • Create, implement and lead all sales and training initiatives
  • Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level for purposes of reaching independent conclusions regarding areas of strength and opportunities for improvement
  • In partnership with GM provide training to new hires and provide continuous refresher and specialized training, as needed, to sales associates
  • Identify patterns in mystery shop scores, identify and execute training to increase overall scores
  • Assist with coaching associates in CRM program, including in the following areas: Thank you notes, Invite Back, Reactivation, follow up with staff on client books, client outreach, marketing outreach in area (i.e. charities, events)
  • Process Payroll maintaining schedules and ensuring staff adheres to attendance and punctuality policies and procedures
  • Manage store execution in accordance with the company's visual and operational standards and the circumstances and market issues applicable to each individual store
  • Analyze sales results and work with General Manager to create specialized action plans to achieve desired results
  • Prepare and execute staff communications in areas for improvement, areas of success, and other issues as deemed appropriate
13

Operations Supervisor Resume Examples & Samples

  • Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes
  • Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition
  • Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, effective customer service and review
  • Experience in automobile industry or the Auction business required
  • Strong communication and interaction skills required
14

Operations Supervisor Resume Examples & Samples

  • Supervises team to ensure that all quality standards are met
  • Strong PC skills and excellent written and oral communications skills
  • Knowledge and understanding of applicable standard practices and regulations
  • Strong organizational skills are a must with the ability to multi-task
15

Operations Supervisor Resume Examples & Samples

  • Minimum of 3-5 years supervisory experience in a Distribution Center environment
  • Good written and oral communication skills
  • Able to prioritize and handle multi-task situations while delegating accordingly
  • Looks at situations with an open mind to determine the best way to proceed
  • Ability to prepare and analyze reports for production and quality including proficiency in Microsoft Word and Excel
  • Strives to exceed all company requirements and industry standards related to job
  • Promotes a professional work environment at all times
  • Has the ability to train, develop and motivate associates to become successful, thereby increasing job satisfaction and improving retention
  • Highly motivated and detail oriented
  • Ability to work flexible hours, overtime and weekends as needed
  • Able to maintain confidentiality
  • Knowledge and ability required to perform the functions of the job
  • Ability to work in a fast paced environment and meet the performance standards of the position
  • Climbing, kneeling and squatting as needed
  • Ability to readily understand, respond and react to both oral and written work direction
  • College degree in related field is desired
16

Operations Supervisor Resume Examples & Samples

  • Responsible for developing & executing strategies & plans for manufacturing activities, ensuring that performance (availability, yield, inventory, cost, productivity, utilization, ISO9K, EHS etc.) meets business requirements
  • Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development
  • Ensures that the proper tools, resources are in place to support the team and the processes
  • Provide solution to day-to-day line issues & enforces escalation when necessary
  • Ensures the delivery of products and services that meet the performance metrics as defined by next level management
  • Prepares daily, weekly or monthly performance reports and attend operation meetings as required
  • Focuses on process quality and machine efficiency. Manage WIP and other resources to optimize operations efficiency at minimal cost
  • Ensure compliance to all ISO and safety standards and maintain good housekeeping in the assigned area
  • Interface with Engineering, Technical Support, Supply Chain, and other partners to resolve issues related to process control, machine utilization, quality, materials availability, SAP transactions and inventory control
  • Diploma in Engineering or non-engineering degree or equivalent Degree/Diploma from a relevant institute in Malaysia
  • Minimum 5 years of experience in an operations function with prior people management experience
  • Strong people and project management skills, with the ability to lead & motivate the team
  • Demonstrated analytical problem solving ability
  • Self starter, enthusiastic, resourceful & flexible
  • Knowledge of various systems applications (such as SAP/ELT/DTS/Workstream systems) will be advantageous
  • Familiarity with Lean Sigma or Quality Improvement methodologies is a plus
17

Operations Supervisor Resume Examples & Samples

  • Supervise a shift of on-air cable operations for 18 networks (including 51 distribution channels)
  • Monitor and maintain five multiplexed network distribution streams
  • Ensure reliability of on-air schedules in a fast paced environment, and work to maintain 99.999% on-air availability and reliability for all channels
  • Manage all daily operations center maintenance procedures
  • Ensure proper scheduling and supervise a shift of technical operators in live news and entertainment multi-channel environments
  • Lead operational triaging for issues affecting air
  • Act as stimulus to business functional leaders in coordinating daily schedules and broadcast operation
  • Lead the execution of live events on all entertainment and news networks such as WWE Raw, Watch What Happens Live, and BPL soccer
  • Serve as the point of contact for MSNBC’s Primetime, ensuring a reliable record and re-air process
  • Assist with project management related to the execution or enhancement of an entertainment or news network as appointed
  • Continue to exceed expectations in on-air reliability and customer service for all NOC clientele
  • 3+ yrs experience in an On-air broadcast environment
  • 2 yrs experience exhibiting overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements
  • 2 yrs work experience showing strong computer, communication, and facilitation skills
  • 2 yrs experience demonstrating the ability to effectively lead, prioritize, energize, and coach others
  • 2 yrs work experience in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios
  • Willingness and ability to be available to work any shift, and sometimes work overtime on short notice
  • Must be willing to work in Englewood Cliffs, NJ
  • Must be 18 yrs or older
  • BA/BS in related field
  • 5+ yrs experience related field
  • Positive attitude and advocate who promotes high employee morale
  • Proven leadership, high energy level and strong people management skills
  • Should possess strong interpersonal skills for interacting with staff at all levels and clients
  • Experience with work rules and scheduling
18

Operations Supervisor Resume Examples & Samples

  • 3-4 Years of Work Experience (preferably with Banking Industry)
  • PC skills (MS office)
  • Attention to detail and analytical skills
  • Time Management Skills and multitasking ability
19

Operations Supervisor Resume Examples & Samples

  • Motivation and skills to lead a group of employeesindependently
  • Good communications skills
  • Fluent knowledge of Dutch, French and English
20

Operations Supervisor Resume Examples & Samples

  • Manage the performance of all employees in order to meet operational goals including: cycle time reduction, productivity improvements, ACE/5S improvement, and cost out projects
  • Work with Engineering and Maintenance to oversee process controls in the area
  • Facilitate the resolution of employee relations issues within the work groups
  • Perform staffing coordination/flexing between production cells as needed
  • Set goals and fosters an environment of continuous improvement
  • Ensures a safe workplace supporting all EHS activities for the assigned departments
  • Establish and maintain strong communication lines between employee, Team Leaders, Supervisors and Staff
  • Enforce and adhere to company policies and procedures
  • Manage continuous Improvement projects driving active participation on all levels (hourly and salary)
  • Maximize efficiency of workforce using individual development goals to meet and exceed to company goals and objectives
  • Manage performance expectations by conducting regular 1:1 meetings with all direct reports to reinforce performance expectations and solicit employee feedback
  • Develop and execute a communication plan to keep team members engaged and ensure they have a clear understanding of departmental and organizational goals and objectives
  • Lead cross training efforts to ensure the team meets or exceeds production expectation
21

Operations Supervisor Resume Examples & Samples

  • Develop and maintain a guest-focused team anchored around the 4 standards of Disney quality: Safety, Courtesy, Show and Efficiency
  • Create a positive, collaborative and service-focused work environment
  • Ensure center service, safety, operational, financial and accounting standards are met
  • Experience with and passionate about working with children
  • Strong sense of customer service
  • Service industry (or related) administrative experience
  • Oral and written communication skills in both Chinese and English
  • Build strong relationships internally and externally
22

Operations Supervisor Resume Examples & Samples

  • Supervising operation in multiple buildings to ensure accurate receipt and shipment of merchandise which includes, tallying outbound shipments by load, scanning all outbound cartons, creating BOL and ensuring carton counts match system generated carton counts and product is properly loaded to arrive at customers distribution center or store in good order
  • Responsible for ensuring quality of work and maintains accuracy and integrity of inventory
  • Reports and tracks department numbers and correction of errors
  • Confirms all documentation requirements are correctly completed and turned into the control desk
  • Ensures individual department objectives and coaches the associates to reach their respective department’s productivity and inventory accuracy goals
  • Establish and adjust work procedures and shift schedules to meet deadlines as dictated by volume fluctuations
  • Acts as a troubleshooter to assist in resolving day-to-day problems, as well as, short-term and long-term resolution planning
  • Maintain safe and clean department with OSHA standards, in partnership with total DC safety record
  • Hands on leader that leads by example and excels at communication and coaching associates for desired results
23

Operations Supervisor Resume Examples & Samples

  • Supervising staff of WorkStudy Students
  • Opening and closing of the studio
  • Client Account Management
  • Completing various reports
  • Daily Reconciliation
  • Performing a variety of clerical functions
  • Assist Director of Operations with Special Projects and Tasks
  • Serve as liaison with night-shift Facilities Manager
  • Quickly resolve Teacher and Musician changes and substitutions
  • Provide support to front desk when needed
  • Serve as a contact for preferred vendors and repair contractors
24

Operations Supervisor Resume Examples & Samples

  • 2 years of leadership experience
  • College degree required
  • Ability to deal with upset clients, showing patience, empathy and understanding
  • Ability to confidently handle situations quickly and independently
  • Ability to be flexible about work schedules, which may include weekends
25

Operations Supervisor Resume Examples & Samples

  • Requires minimum two years leadership experience
  • Requires minimum two years operation experience in financial services
  • Must have the ability to follow complex methods and procedures regarding asset based court orders in diverse routine and non-routine tasks
  • Ability to plan and prioritize to meet aggressive processing deadlines
  • Prefer familiarity with legal documents such as information subpoena's, restraining notices, levies, garnishments and court orders
  • Support and drives team work
  • Required to demonstrate strong customer service skills suitable for a business environment
  • Must be willing to travel on occasions for off-site meetings
  • Must be flexible and adaptable to change, frequent overtime/weekend hrs may be required
  • College degree preferred, and a High School diploma is required
26

Operations Supervisor Resume Examples & Samples

  • Excellent fluency in business communications - verbal and written
  • Analytical & strategic thinking
  • Prior work experience in US Mortgage banking will be an added advantage
27

Operations Supervisor Resume Examples & Samples

  • Ensure contractors on site adhere to site safety rules
  • Issue and manage the Permit to work process for the facility
  • Conduct induction training for contractors working on site
  • Carry out required safety checks and document same
  • Ensure that terminal housekeeping standard is maintained
  • Report any near misses, incidents or accident
  • Investigation of near misses, incidents or accidents where appropriate
  • Assist in internal and external audits
  • Carry out regular quality checks and perform quality driven functions
  • Maintain quality records to ensure traceability and compliance of the fuel with specifications
  • Maintain Calibrations of all systems
  • Conduct training of ship receipt contractors
  • Coordinate Shipping contractors
  • Monitor and manage stock to ensure uninterrupted supply
  • Inter tank transfers and batch release
  • Preparation of tanks for regular cleaning and inspection
  • Maintain operations records and manage Wetstock monitoring
  • Control and order other consumables
  • Maintain shift rosters and holiday schedule
  • Complete weekly wages spreadsheets
  • Liaise with mechanical and electrical contractors to coordinate maintenance and repairs
  • Manage maintenance of equipment
28

Operations Supervisor Resume Examples & Samples

  • Operations Supervisor will work with hourly housepersons to oversee projects, maintenance etc
  • Work with the Assistant Manager to schedule and provide in-unit maintenance
  • Work side-by-side with housepersons to perform maintenance and daily duties
  • Work closely with housekeeping to provide quality services to our guests and homeowners
  • Work on cost savings ideas and growing KRPM rental and association management business
  • Communicate goals and responsibilities to department
  • Enter billable hours into the computer
  • Schedule Building Maintenance work orders
  • Maintain an accurate maintenance database
  • Hold staff accountable for quality results
  • Comply with all Resort policies, procedures, and standards of operation
  • Deliver amenities and help clean rooms as needed
  • Must have a valid drivers license and clean driving record
  • Excellent organizational/time management skills
  • Must work well with others in a busy team environment
  • Must be able to work indoor and outdoor in extreme winter conditions
  • Flexible schedule, including weekends and holidays
  • Understanding of daily association operations
  • At least 1 year previous experience in Property Management - preferred
  • Spanish bilingual - preferred
29

Operations Supervisor Resume Examples & Samples

  • Facilitates proper communication and organization in the venue, as well as to and from the Home Office
  • Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
  • Manages physical plant/facility to ensure proper maintenance and repair
  • Ensures that all special events are executed properly, to the client’s satisfaction
  • Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue
  • Minimum 2 years experience as an operations supervisor or higher in a hospitality related business
  • Must have a background in venue operations to include, production, special events and maintenance
  • Live music venue or event experience
30

Operations Supervisor Resume Examples & Samples

  • Solve problems by interacting with staff, brokers, sales assistants, and associates of correspondent firms; collect information and research accounts, records and systems
  • Provide information to various reporting agencies, states, and government entities by documenting procedures, responding to inquiries, conducting department meetings and maintaining records and preparing reports
  • Conduct and/or contribute to performance reviews and counseling, identify training opportunities for team members and assist with interviews and hiring
  • Improve processes by identifying opportunities to streamline procedures, prevent recurring problems through training and education and assist with system revision and upgrades
  • Facilitate the day-to-day department operations by maintaining schedules of time off and coverage, understanding all jobs and assisting or serving as a backup as needed and make decisions regarding proper documentation on client accounts, or reports to regulatory agencies
  • Five years of experience working in a brokerage firm
  • Financial Industry Regulatory Authority (FINRA) Series 99 or an “eligible registration” held within two years of being required to register as an Operations Professional
  • Leadership potential
  • Ability to pass required regulatory exams
31

Operations Supervisor Resume Examples & Samples

  • Responsible for project management and inventory control
  • Act as a liaison between the Care Center, WE brand and Marriott Hotels
  • Build and maintain relationships with WSI cross functional teams
  • Facilitate/participate on project conference calls
  • Provide weekly and monthly reporting to leadership, WE brand, Marriott
  • Track and manage terms payments
  • Report writing, maintains logs
  • Identify service trends and notify appropriate parties; brand, inventory, vendor, accounting, care center operations
  • Recruit, hire and train staff
  • Manage direct reports; monitor, coach, develop
  • Implement procedures, goals and department objectives
  • Support, implement and report on performance metrics
  • Bachelor degree in business related field or equivalent experience
  • 5 years experience in customer service environment
  • Minimum 2 years with lead or supervisory responsibility
  • Technical skills required Microsoft office suite, TPM, PKMS, AS400
  • Salesforce knowledge preferred
  • Strong negotiating and decision making skills
  • Knowledge of the tri-state service area is preferred
  • Experience with P&L management and performance metrics
  • Self-starter that can excel in newly created position
  • Experience with "white-glove" home furniture deliveries is a plus
32

Operations Supervisor Resume Examples & Samples

  • Consistently demonstrate a positive, professional image and behavior to all Assocates, Supervisors and Managers
  • Communicate effectively and partner with all assoicates in an effort to improve quality, performance and safety
  • Demonstrate high level of interpersonal skills to include motivation, communication, change management and assoicate development
  • Proficient in oral and written communications
  • Ability to learn and retain a comprehensive understanding of all operating systems and processes
  • Effectively manage the operational business unit and achieve high levels of process improvement, quality, productivity and safety
  • Remain cognizant and consistent with company policies and procedures
  • Ability to have a flexible schedule and work long hours as needed
  • Provide effective supervision of associates
  • Associates Degree in Logistics, Operations Management, Business or related field or equivalent AND 2 years of related experience
  • Demonstrated experience working in a team environment
  • Excellent communication, analytical and problem solving skills
  • Strong organizational, time management and interpersonal skills
  • Undergraduate Degree AND 2 years of related experience
  • Experience working in a retail or manufacturing distribution environment
33

Operations Supervisor Resume Examples & Samples

  • Spends majority of time on the floor with associates building relationships, coaching, teaching, developing and providing performance feedback
  • Provides direct leadership to a team of skilled associates who are responsible to meeting production goals
  • Responsible for creating and supporting a great place to work environment by observing and coaching employees on proper job-related behaviors and providing timely feedback on necessary action plans
  • Completes and delivers annual performance evaluation and developmental coaching
  • Partners with the rest of the management team when developing plans and using independent discretion to organize day-to-day operations activities/objectives for their team
  • Presents problem analysis of operational issues (such as sudden productivity dips) and recommends solutions
  • Builds trust with direct & indirect business partners by explaining rationale behind business processes & decision making
  • Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire; teach and model appropriate safety standards and promote a healthy safety environment
  • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs
  • Strong interpersonal and human relations skills
  • Demonstrates respect for others and builds strong relationships and trust with team members at all levels
  • Demonstrate an enthusiastic and professional demeanor
  • Exemplifies the Sephora core values
  • Bachelor's Degree in a logistics related field preferred, or three to five years relevant work experience
  • 3 years leading and managing a team of non-exempt associates
  • Demonstrated ability to deliver increased business results
  • Previous experience in working with a Warehouse Management System (WMS) and/or ability to quickly develop a proficiency in such systems. Knowledge in "Red Prairie" WMS preferred
  • Must be able to stand, sit, squat, lift and/or walk for duration of scheduled shift
34

Operations Supervisor Resume Examples & Samples

  • Supervises team of associates to maintain strong teamwork and customer service levels
  • Reviews ACD data to monitor the length of time customers remain on hold
  • Answers questions and recommends corrective services to address customer complaints
  • Monitors productivity and performance of customer service representatives and provides feedback, instructions and intervenes as necessary
  • Monitors case activity in the system to ensure proper handling and adherence to policies and procedures
  • Researches possible resolutions and/or redirects issues when appropriate
  • Works with Account Managers to anticipate client needs and identify opportunities and new ideas
  • Maintains complete knowledge of system and telecommunications capabilities, associated software applications and Internet access
  • Applies work procedures, supervises work schedules, and expedites workflow
  • Working within established company guidelines, studies and standardizes procedures to improve efficiency of representatives
  • Manages and participates in project development
35

Operations Supervisor Resume Examples & Samples

  • Primary responsibility for supervision of hourly employees in a bargaining unit environment and the performance of administrative activities associated with shop management and work team facilitation
  • Initiates, performs and coordinates activities to ensure compliance with work rules, customer requirements and other applicable laws and regulations
  • Assist and lead work teams in the production of gyroscopes and leads continuous improvement activities within the assigned area of responsibility
  • Employee adherence to work rules
  • Certification of labor records
  • Communication of the requirements for employee compliance with engineering, customer and safety requirements
  • Labor voucher review and approval
  • Attendance tracking
  • Corrective action administration
  • Overtime tracking, control and administration
  • Assist employees in the resolution of problems related to their work activity
  • Communicate business goals to employees
  • Leadership and guidance for employees in the identification of opportunities for improvement
36

Operations Supervisor Resume Examples & Samples

  • High School Diploma or GED required
  • Minimum 5 years of direct client service experience required
  • Minimum 5 years of experience in a banking or financial services environment required
  • Must be capable of working well independently and in teams
  • Ability to handle problem situations with colleagues and clients effectively
  • LI-NS1
37

Operations Supervisor Resume Examples & Samples

  • Foster a close working relationship with KRPM Association and Housekeeping
  • Assist area management with inventory, ordering, office paperwork and are quality walks
  • Provide staff, training, coaching and performance reviews for the housekeeping team
  • Spanish - helpful
38

Operations Supervisor Resume Examples & Samples

  • 3-5 years Warehouse Supervisory Experience
  • Experience of working within a high volume / high value warehouse environment
  • Prior experience managing a team and motivating team members
  • Flexible and conscientious
  • Ability to measure productivity against available staff hours
39

Operations Supervisor Resume Examples & Samples

  • Be a champion of EH&S objectives and improvements
  • Coordinates customer requirements between cell support personnel and the team members
  • Supports local policy deployment / ACE (continuous improvement) objectives
  • Hires and coaches employees
  • Develops and implements employee training plans within and across manufacturing cells
  • Manages local ACE (continuous improvement) to do lists, coordinates implementation, and provides feedback to employees
  • Supports and follows all rules, guidelines, and standards
40

Operations Supervisor Resume Examples & Samples

  • Maintains a training program for all employees and assists in the training process, as needed, to ensure compliance with department policies and procedures. Communicates effectively with staff to ensure the department is operationally prepared to handle all assigned responsibilities
  • Resolves difficult or more complex problems or situations arising in the department, some of which may involve deviation from normal operating procedures, guidelines or policies
  • Provides feedback to manager on all important matters and developments relating to customers, the department or staff. Initiates appropriate action when required
  • May provide input into preparation of the annual budget and department goals, and monitors monthly department performance against those budget and goal expectations
  • Minimum of three years of banking experience
  • Demonstrated ability to work independently and meet prescribed deadlines
  • Ability to make responsible decisions within scope of authority
  • PC experience, including working knowledge of word processing and spreadsheet software
  • Previous experience with software systems being used in the department
41

Operations Supervisor Resume Examples & Samples

  • Ability to successfully dispatch CME transportation vehicles, ensuring consistent, on-time delivery of CME services
  • Assist in recruiting process and responsible for learning and assisting with the training of all CME programs and processes as they relate to operations for all Guest Service Drivers and Dispatchers
  • Involvement in employee coaching/progressive discipline process
  • Maintain a high level of appreciation for guest satisfaction and assist in the day-to-day management of service recovery processes. Assist in resolving Lost and Found, Guest Incidents and Market Metrix survey responses
  • Help in generating positive morale and engagement amongst the Operations team and driver group by supporting CME/VR programs. Be an advocate and support the HR team when rolling out HR/Employee initiatives
  • Responsible for the knowledge and assisting with the enforcement of CME Motor Vehicle Safety programs
  • Work with CME Fleet department to ensure the proper allocation and maintenance of CME vehicle resources
  • Operations Supervisor hours are inclusive of all shifts required to operate a 24-hour department, including overnight hours
42

Operations Supervisor Resume Examples & Samples

  • Ideally a Bachelor's degree from a leading university
  • Minimum 3-4 years of work experience in event planning, operations, project management or outdoor industry
  • Experience of mass participation event planning preferred
  • Valid driver's license is required
43

Operations Supervisor Resume Examples & Samples

  • Advocate and lead by example on Environmental, Health and Safety policies and procedures
  • Manage, lead, support, motivate and develop your team
  • Communicate effectively with your team – lead a working together culture
  • Work alongside other Supervisors and Managers to optimise the site output to the customer
  • Take Supervisory responsibility for your area of the DC, drive continuous improvements and productivity for your area to assist in the delivery of the Departmental budget
  • Develop a good system knowledge of your area
  • Make sure your team work within the guidance of SQD for all processes
  • Ensure accuracy is delivered in all stock file transactions
  • Achieve agreed KPI’s and reporting requirements for your team
  • Interface with internal and external parties where required
  • High level involvement in Health and Safety
  • Possesses leadership qualities
  • IT Literate: an experienced user of MS Office, Experience of using SAP would be desirable
  • A proactive approach to continuous improvements, always striving to drive efficiencies within the department
  • Strong organisation and time management skills
  • Confident and enthusiastic in your manner
  • A strong knowledge\experience of warehouse operations
  • Flexible and willing to adjust to the business needs where required
44

Operations Supervisor Resume Examples & Samples

  • Ensure movement of product within store: goods in and out shipment, replenishment, IBT, recalls, faulty stock processing and returns
  • Support the Management team with daily retail operations, including planning and direction of teams
  • Effective control of operational standards within the stockroom including Health and Safety
  • Effective schedule management and team deployment
  • Liaise with store management team to ensure floor re-ticketing procedures are on schedule
  • Liaise with management team regarding inventory levels, stock check preparation, ensure pre-check lists are completed, conduct pre-count check on entire stockroom, and take appropriate actions
  • Ensure all shipment discrepancies are escalated to the appropriate departments
  • Liaise with allocations team to maintain inventory levels both on the sales floor and within stock room
  • Ensure tasks relayed by head office are completed in timely manner: price changes, removing merchandise from sales floor, recalls, processing new merchandise etc
  • Layout and maintenance of stockroom responding to seasons as appropriate
  • Monitor store performance, budgets, targets etc. and report to Store Manager and finance as appropriate – make recommendations to improve profit and performance
  • Liaise with finance team to ensure accurate budgeting and forecasting
  • Work with Management team in the design and implementation of key performance indicators
  • Recruit, train and develop direct reports and other stores personnel as appropriate
  • Manage relationships with and liaise with third party suppliers to ensure security and cleanliness of store
  • Liaise with Loss Prevention team to ensure stock loss is investigated and minimised
  • Health and safety of store operations – carry out risk assessments where appropriate
  • Ensure that fire safety standards are complied with and staff are appropriately trained in safety procedures
  • Security of store – liaising with third party provider to ensure store is secure at all times
  • Maintenance of store – liaising with property department to ensure that maintenance of premises, fittings and equipment is carried out
  • Working with store merchandising team to ensure that displays reflect current season and product
  • In the medium term - review and make recommendations to Area Manager to roll out best operational practice throughout store operations
  • Excellent basic salary
  • Pension contributions
  • Life assurance
  • 50% staff discount
  • Uniform allowance
45

Operations Supervisor Resume Examples & Samples

  • Provides continual evaluation of processes and procedures and suggests methods to improve area operations, efficiency and service to both internal and external customers
  • Works as a member/leader of special or ongoing projects that are important to area/process improvement
  • Uses appropriate judgment in escalating communication regarding department or employee concerns
  • Leads a team of contact center agents toward the achievement of the established quality, productivity and service level goals
  • Holds others accountable, recognizes strong performance and takes action when performance is not meeting expectations
  • Effectively communicates system and/or procedural changes to agents to promote thorough understanding
  • Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level
  • Two-four years of leadership experience preferred
  • Strong passion for the brand and delivering a great customer experience with every interaction
  • Strong time management, communication - written and verbal- and interpersonal skills
  • Demonstrated track record of producing business results
  • Utilizes sound decision making skills and communicates well with other team members and business users
  • Identifies problems and recommends solutions
  • Prepares reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions
  • Works closely with management team in evaluating current systems and making decisions on future development
  • Demonstrates strong decision making and problem solving ability
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Sharepoint, Access)
46

Operations Supervisor Resume Examples & Samples

  • Responsible for ensuring adequate coverage of operational activities at all times through scheduling
  • Supervise fulfillment operations in a manner that provides maximum efficiency, accuracy and profitability
  • Develop on-going process improvements and supervise department functions to ensure efficient operations
  • Staffing, interviewing, hiring, and evaluating employees in a timely manner
  • Develops team leads and managers with continuing education
  • Training, teaching, coaching (cross training when applicable) of all department employees
  • Manage/Maintain department annual budgetary numbers, and monitor budgets weekly
  • Ensures all assigned equipment is in proper working order
  • .Bachelor’s Degree required
  • Good communication and interpersonal skills, verbal and written
  • Ability to work and make decisions independently within company guidelines and procedures
47

Operations Supervisor Resume Examples & Samples

  • Coaches, counsels, addresses conduct, behavior and performance issues with employees and temporary workforce
  • Works closely with People Ops on any decisions/actions affecting employees
  • Approve payroll, time off, etc. and address employee questions as needed
  • Develop and provide feedback through Performance Management for leads and Teespringers
  • Learn organization structure and understand all roles in each department
  • Ensure team is properly staffed and acts as a stand-in for a lead when needed
  • Oversee daily goals and ensure they are met or exceeded
  • Partner with manager’s to identify and remove any barriers to team’s performance
  • Develop project plans with manager’s for long term goals and provide weekly progress updates
  • Communicates with other departments as needed
  • Serve as Second line of defense for Problem Solve
  • Support and grow the company’s culture
48

Operations Supervisor Resume Examples & Samples

  • Facilitates proper communication and organization in the venue during concerts, special events, and other activities & performances
  • Provides overall leadership and support for guest services staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
  • Assists in managing facility to ensure proper maintenance and repair
  • Must have a solid customer service background
49

Operations Supervisor Resume Examples & Samples

  • 5+ yrs experience in an On-air broadcast environment
  • 3 yrs experience exhibiting overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements
  • 3 yrs work experience showing strong computer, communication, and facilitation skills
  • 3 yrs experience demonstrating the ability to effectively lead, prioritize, energize, and coach others
  • 3 yrs work experience in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios
50

Operations Supervisor Resume Examples & Samples

  • Bachelor’s Degree or equivalent experience; High School Diploma required
  • Experience in the Returns Environment is a plus
  • Adaptable – Change before you have to
51

Operations Supervisor Resume Examples & Samples

  • Inventory management, including stock control, cycle count accuracy, shrinkage and ensuring appropriate assortment and model stock levels
  • Supervise and coordinate all aspects of customer service relating to customer repairs, servicing orders, and any post sale offerings
  • Supervise and coordinate all aspects of client services including, customer telephone enquiries, stock availability and any other post sale offerings
  • Oversee all receiving and shipping functions, including liaising with transportation, freight forwarders, Australian Customs, clearing/customs agents etc. to ensure local compliance
  • Partner with store management to ensure all back of house processes and systems support required service standards
  • Manage, coach, develop and train staff
  • Tertiary Certificate or equivalent life / work experience
  • Minimum three years retail stock management/inventory control preferably within the jewelery industry
  • Strong customer service ethics
  • Excellent communication skills – verbal and written
  • Proven multi-tasking experience with an ability to meet deadlines
  • Advanced skills in MS Word, Excel and MIPS
  • Flexible working availability, including evenings, weekends and public holidays
  • Previous experience in a luxury retail environment
  • Gemology Certificate/Diploma
52

Operations Supervisor Resume Examples & Samples

  • To supervise, plan, co-ordinate and undertake all required shop floor and stock room standards/tasks set by the Store Management Team in an effective and timely manner
  • To ensure store compliance with Company policy and procedures, taking a consistent approach with all team members. To ensure important management information is communicated out to all relevant team members
  • To passionately promote and drive Brand Image through knowledge of product and visual merchandising ensuring high standards and that company guidelines are followed at all times
53

Operations Supervisor Resume Examples & Samples

  • Provides direct leadership to a team of skilled employees, which includes Workflow Coordinators &amp Associates
  • In partnership with the DC Specialists, plans and uses independent discretion to organize day-to-day operations activities/objectives
  • Builds trust with direct &amp indirect business partners by explaining rationale behind business processes &amp decision making
  • Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire teach and model appropriate safety standards and promote a healthy safety environment
  • Knowledge, Skills and Abilities
  • College degree in a logistics related field, or three to five years relevant work
54

Operations Supervisor Resume Examples & Samples

  • Coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution
  • Offering clients the following services
  • First Class Mail presentment
  • Standard Class Mail presentment
  • Ecertified Mail presentment
  • New business management and onboard of new products
  • Oversee associates responsible for producing mail in a high capacity, fast paced automated environment with an emphasis on Quality and Productivity
  • Mandatory daily communication to staff surrounding high productivity, excellent quality, and employee engagement
  • Researching and providing recommendations on performance error investigations, root cause, and resolution
  • Responsible for shift operations and pass on updates, informing manager(s) and peers of process delays or breakdowns
  • Resolving problems or obstacles to production and/or quality
  • Daily validation of production’s input and output, with an emphasis on Risk Control measures: confirming work is compliant with regulations, Corporate Policies, and Lines of Business (LOB) policies
  • Ensure the requirements of the GDS Standards and Lines of Business’ SOP’s are applied at all times (Adherence to policies and procedures, while seeking opportunities to improve processes and operational efficiencies is a must)
  • Meet and or exceed all internal Service Level Agreements (SLA)
  • A minimum of 2 years supervisory/management experience, preferably in a robust operations environment, or 5 years mid level position in a production environment Associates Degree and/or Bachelor's degree in Business Management a plus
  • Exceptional written and verbal communication skills are a must, along with solid PC skills
  • Advanced interpersonal skills with proven record of good management, personnel development and participation in team-oriented projects
  • Ability to direct the team to meet Production demands and Quality deliverables
  • Must be able to work a variable schedule as deemed by production demands
  • Proven customer service skills, ability to manage conflict with tact, fairness and diplomacy and be a catalyst for JPMC corporate policies with an emphasis for leading by example
55

Operations Supervisor Resume Examples & Samples

  • Ensure dispatch can operate at a level of lowest cost operations
  • Maintain a high level of departmental morale
  • Ensure dispatch personnel are cross trained in other areas of the business such as dock and maintenance shop with a working knowledge of each business unit
  • BS in a related field or 10 years in a private fleet or transportation/distribution operation
  • Advanced Access, Excel and Power Point skills
  • Fluent in Spanish is an asset but not a requirement
  • Ability to work in a very fast paced environment
  • Ability to prioritize and multitask
  • High level of transportation management
  • Regular, reliable and predictable attendance is required
56

Operations Supervisor Resume Examples & Samples

  • Off-loading and receipt of Bulk Tankers of product
  • Blending of products in line with ISO Systems and Procedures
  • Filling of tankers for Bottling Operations
  • Quality Assurance checks
  • Administration of Bulk Alcohol System on Spirit 1 and the Scada computerised blending systems
  • Administration of Customs and Excise returns
  • Receipt of Charges from Distillery and reduction with water
  • Operation of Reverse Osmosis plant
  • Control of Inter Vat Operations, Filling and Dumping programs
  • Assist the Engineering department in the design, installation and commissioning of new equipment
  • Ensure that all relevant Quality, Safety and Environmental standards are adhered to
  • Transport of all bulk liquid to internal and external customers
  • Maintenance and control of the transport fleet in Midleton
  • Process and project management
  • Lead and motivate Team members in building and enhancing strong, professional working relationships within Bond Operations and across all departments
  • Encourage and motivate Team members to contribute to a high performing culture
  • Build team spirit and encourage ongoing open communication and collaboration
  • Candidates should hold a third level qualification in Food Science, Chemical Engineering, Process Technology or a similar related discipline
  • Proven team management/supervisory experience within a similar production environment
  • An effective leader who demonstrates the Company values of Real, Remarkable & Responsible
  • Highly motivated and pro-active self-starter
  • In-depth knowledge and understanding of relevant quality, environment, health and safety standards
  • Flexible and adaptable approach in a fast paced environment
  • Proven experience in identifying efficiencies and implementing process improvements
  • Strict attention to detail
57

Operations Supervisor Resume Examples & Samples

  • Maintain compliance with JLL’s policies and procedures
  • Develop and maintain good working relationships across all levels of the organization
  • Working supervisor of a team of skilled technicians; may spend a portion of their time performing the work supervised including performing Preventative maintenance, corrective maintenance and operations support
  • Provide day-to-day direction to a team including coaching on performance, coordinating activities, checking on quality and work progress
  • Perform QA/QC to ensure all work is completed to meet or exceed expectations
  • Provide coaching and mentoring to employees when opportunities are identified
  • Use analytical skills to resolve problems by identifying and selecting solutions and applying technical experience and precedents
  • Requires tact and diplomacy to exchange ideas and information in a concise and logical way
  • Projects a professional demeanor with colleagues, clients and their customers
  • Develop and maintain positive relationship with the Client Operations team
  • Act as the single point of contact to the owner
  • Provide real time status updates to ongoing projects as well as during Incidents
  • Lead SEV events
  • Ensure all Client and JLL safety procedures are followed, instills a culture of Safety into the team
  • Ensure that all employees have adequate training and are fit for duty as well as upskills and cross-trains technicians
  • Assist in reviewing and tracking all payables through P.O. system
  • Inspect buildings’ physical plant daily to guarantee that building services are at the highest level of quality standards. Monitor and review preventive maintenance programs
  • Ensure all managed sites are operating according to state and local building codes
  • Maintenance of client facility assets, including buildings/grounds and equipment in the area
  • Manage daily workload through collaboration with Maintenance Planner Scheduler team, Plan, schedule, and direct in-house staff, contractors and maintenance personnel in the performance of operations and maintenance activities at all client site/locations
  • Monitor contractors work and ensure work is being performed in accordance with contract specification
  • Continually evaluate service delivery process and make needed changes to drive cost savings initiatives
  • Support Account KPI’s be meeting or exceeding KPI expectations at the site level
  • Lead/assist in site incident investigation
  • Ensure proper and balanced workload between shifts
  • Timely communication to management and client of any critical issues
  • Participate and deliver performance evaluations with the aid of the Facilities Manager
  • Oversee the implementation of procedures, goals, and objectives within the site
  • Timely completion of all administrative duties and projects
  • Ability to work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays)
  • 10 years of facility maintenance management experience, preferably in a large scale Industrial campus setting
  • Two years’ experience in managing or leading teams
58

Operations Supervisor Resume Examples & Samples

  • Extensive building systems knowledge, preferably with CMMS, BMS and controls
  • Client service-oriented attitude
  • Strong organizational and prioritization skills with attention to detail
  • Advanced computer skills
  • Strong financial/analytical skills
59

Operations Supervisor Resume Examples & Samples

  • Monitor Merchandise Handlers performance to meet and exceed productivity, accuracy, quality, attendance, and safety targets for the team and individually
  • Ability to engage your team; train, motivate, coach and develop Merchandise Handlers to achieve full performance
  • Lead daily shift meetings
  • Ensure a superior customer experience that fully supports the brand promise (GSC and online brands)
  • Embrace ongoing process development and beneficial change to identify best solutions
  • Identify opportunities to improve practices and optimize technology and present recommendations to leadership
  • Develop proficiency in performing all tasks performed by Merchandise Handlers
  • Assess, plan and drive workload within the team to ensure adherence to agreed levels of work expectations
  • Team engagement; be the first line of contact responding to employee’s questions and addressing their concerns
  • Model and drive Gap’s “Wear Your Passion” culture and philosophy
  • Knowledge of safety and employment regulations
  • Post-secondary education (university degree or college diploma) in a related discipline preferred or equivalent experience
60

Operations Supervisor Resume Examples & Samples

  • Manage and support the end customer care activity in terms of customer calls and staff availability to take calls
  • Ensure staff are trained to answer the customer call queries
  • Manage the reporting of customer call activities and ensure capacity planning is adequate
  • Report to management on customer call trends and manage those trends in conjunction with Operations Manager
  • Ensure that monthly team quality audits are implemented
  • Monitor results and provide feedback on a team and individual basis
  • Preferably Third level Business Degree
  • 3 to 5 years proven experience in a similar role with preference in Insurance or Financial services
  • People Management experience
  • A strong knowledge of the Life Assurance industry
  • English and Italian fluency necessary
61

Operations Supervisor Resume Examples & Samples

  • Manage and plan for the physical receipt, processing, storage and shipment of delivered materials into and out of the distribution center
  • Prepare staffing plans during peak and off peak times to maintain consistent work flow for all associates in a productive manner
  • Motivate associates to ensure that predetermined productivity, cost, and quality standards are achieved or exceeded
  • Ensure good housekeeping and safe working conditions in the facility
  • Recommend new or improved methods, techniques and procedures for processing inventory more efficiently
  • Train new or newly assigned associates in the proper methods and standard operating procedures of a job function
  • Conduct associate performance observations and provide clear and concise feedback to associates
  • Prepare and complete observation forms and submit to HR in a timely manner
  • Complete performance evaluations of distribution center personnel
  • Establish and maintain good rapport throughout the department
  • Maintains a 100% EP within respective area(s) of operations
  • Act as a role model for other associates
  • Five to seven years of experience in distribution operations or an equivalent combination of training and supervisory experience necessary
  • Must have knowledge of distribution and inventory control methods and procedures, and the ability to apply such knowledge to practical situations
  • Knowledge of safety and security measures and the ability to apply them in a distribution center situation vital
  • Must be well-organized, detail-oriented, and familiar with record-keeping systems
  • Computer experience a major requirement. Knowledge of PkMS a plus
  • In depth knowledge of distribution center procedures and safe processing methods
  • Must be detail-oriented with strong mathematical and written abilities
  • Ability to communicate effectively to department teams, cross-functional partners and upper management
  • Strong planning skills with the ability to adapt to a rapidly changing environment
62

Operations Supervisor Resume Examples & Samples

  • 40% - Supervision and Operational Excellence– Understand daily production demands and ensures that production needs are met; maintain established staffing levels through recruitment scheduling and assignment of hourly stakeholders
  • 30% - Food Safety and People Safety – Promote a culture of People safety and Food safety by championing best practices in these areas and ensuring accountability and adherence to Cargill’s programs
  • 20% - Engagement and Development of Stakeholders – Train and motivate employees to drive maximum efficiency, productivity, food safety and quality, and engagement; act as a resource for employees, through coaching, investigating and following up on employee issues
  • 10% - Other projects and activities as assigned
  • 1 or more years of supervisory experience with demonstrated ability to lead a team in an industrial or manufacturing setting
  • Post-secondary diploma of related field
  • Demonstrated coaching, leadership and team-building skills
  • Must be flexible with schedule of working hours and workdays, including nights and weekends
63

Operations Supervisor Resume Examples & Samples

  • Principle Accountabilities
  • Must be able to read and comprehend materials as applies to work task (ie: makesheets, yield sheets, safety manuals, product specifications, etc)
  • Open to learning to technology
  • Proven ability to lead, motivate and coach to obtain positive results
  • Ability to administer company policies and procedures
64

Operations Supervisor Resume Examples & Samples

  • A minimum of an Associate’s Degree is required, a Bachelor’s Degree is preferred
  • A minimum of six (6) or more years of relevant experience in distribution, operations, Supply Chain and/or logistics, and people management required with Bachelor’s Degree
  • A minimum of six (6) years of directly related experience in distribution, operations, Supply Chain and/or logistics required with an Associate Degree
  • A minimum of two (2) years of Project Management and Process Improvement experience is required
  • Experience leading, managing and/or coaching others is required
  • Experience working in a GMP environment is preferred
  • Healthcare industry experience is preferred
  • LEAN/Process Excellence or Project Management experience with demonstrated business results is preferred
  • PMP, LEAN, Six Sigma Certifications are preferred
  • Knowledge of SAP, PRMS, MARC and/or PPG is preferred
  • Strong analytical and quantitative skills
  • Knowledge of SOX requirementsWarehousing
65

Operations Supervisor Resume Examples & Samples

  • Ensure a smooth running of 24 hours Loaner sets operation with primary focus on customer and quality
  • Lead process/layout improvements initiatives (JJOS)
  • Coordinate the management and maintenance of all assets
  • Coordinate Compliance and audit requirements
  • Manage cross functional contact with 3PL, Supply Chain, IT, QA, Customer Service, Quality, EHS, …
  • Experience in Medical device / Pharmaceutical / Consumer Distribution and/or operations
  • Strong leadership & Operations management skills required
  • Ability to work in complex environments
  • Team player, adaptive to cultural differences, ability to motivate a team to strive for a common target
  • Experience partnering with 3PL, operating companies, customer Services, operations, IT, QA & EHS
  • Minimum 3 years experience in working in distribution environment. Experience in JDE 8.12 and Orthopaedics is an asset
  • Fluent in French – good working knowledge of English
  • Working experience in a regulated environment is an asset
  • Quality mindset
  • Results & Performance Driven
  • Big Picture Orientation with Attention to Detail
66

Operations Supervisor Resume Examples & Samples

  • Give information and direction to your team to achieve safety, cost, quality, delivery, and morale goals
  • Ensure relevant OSHA regulations are fully complied with, including personal protective equipment, fall protection, forklift and hazard communication requirements
  • Thoroughly investigate all accidents and complete accident report on the date of occurrence
  • Follow and administer Quality Policies and Procedures including food safety, HAACP, POGS, traceability, and production hold investigations
  • Maintain high standards of Good Manufacturing Practices and housekeeping in the department
  • Drive to achieve the lowest cost. Achieve cost goals for line, shift, and facility
  • Partner with Maintenance Personnel to improve efficiency and up time
  • Ensure that all department employees are properly oriented and trained. Evaluate performance and recommend areas of improvements as appropriate. Accountable for employee’s performance management, attendance tracking, training documentation, and coordinating Overtime
  • Lead the development of work practices that promote autonomy and accountability at all levels. Facilitate the accurate assessment of performance and implementation of ideas
  • Develop a positive relationship with department Union Stewards
  • Work across departments including Production, Continuous Improvement, Maintenance, Quality, and Finance in order to ensure process sustainability tools are understood and utilized regularly, with a focus on employee understanding and application of these tools. Prioritize focus to ensure mix, bake, and pack department alignment, driving towards product and process sustainability. Develop and update these process sustainability tools as needed, with an emphasis on enabling process owners to own tools in their respective areas
  • Responsible for establishing ownership of document accuracy on the floor and the process to ensure they are up to date and match team site documents
  • Engage and Coach employees on process sustainability best practices, including home settings, run rules, one point lessons, and deviation forms. Get feedback from employees on the floor on a regular basis to assess understanding and application of best practices. Adjust plans accordingly depending on employee feedback
  • Participate as a member of a focus team and leverage process check information to improve process sustainability
  • Evaluate and assess employees to determine training needs and develop employees to improve their knowledge and application of process sustainability tools (e.g. home settings, run rules, deviation forms, checklists, one point lessons). Establish tools for consistent start-ups in each department, including shutdown, cleaning, pre-startup consistent with our current RTBL home settings
  • Partner with the Continuous Improvement department in order to develop strategic and tactical plan and ensure alignment with annual operational objectives
  • Partner with counterpart in the bakery in order to stay aligned as best practices are established
  • Internal BS/BA 4 year degree and 2 years of supervisory experience in manufacturing required
  • Demonstrated skills in conflict management and fair management practices. Demonstrated ability to lead teams and provide direction
  • Proficient in written and oral communications skills
  • Must be able to work any shift, weekends and overtime as needed. Excellent interpersonal and communication skills and ability to influence without authority required
  • Proven experience in Lean Six Sigma, coaching and developing teams. Knowledge and application of home settings, run rules, one point lessons, and process checks (or equivalent) required. Leadership of and/or active participation in improvement teams strongly preferred
  • Will be working with approximately 30 Supervisors and 400 Employees in assigned area
67

Operations Supervisor Resume Examples & Samples

  • Safety: Champion safety processes, ergonomic efforts and hold everyone accountable for keeping their co-workers safe. Actively work to prevent/eliminate hazards that cause injury or illness
  • Operational Leadership: Ensure effective and efficient operations with a culture of continuous improvement. Maintain the production practices that support the Food Safety Program in the facility. Monitor product quality and production operations to meet customer expectations. Maximize raw material utilization and optimize best possible return(product yield) at the lowest possible costs (labor, packaging, operating supplies, etc.)
  • Engaged Stakeholders: Create an environment where all stakeholders are expected to be active members of the team. Involve stakeholders in the business and hold them accountable to expectations. Recognize and celebrate successes. Challenge people to be better than they thought possible. Create opportunities for growth and development. Ensure an inclusive environment that is representative of the local market
  • Bachelor's Degree in Business or related field or a minimum of 2 years leading teams in a labor intensive manufacturing environment (operations, maintenance, technical services, etc.)
  • At least 3 years experience as a supervisor in a meat processing facility
  • Strong listening/communication (verbal and written) - ability to get message across to a variety of audiences
  • Strong people management skills- ability to engage, develop, and motivate a large workforce
  • Ability to lead by holding self and others accountable; delivers on commitments
  • Demonstrated team building and conflict resolution skills. Ability to drive innovation and change within the workforce
  • Experience building a culture of teamwork, collaboration, accountability and empowerment of stakeholders
68

Operations Supervisor Resume Examples & Samples

  • Responsible for the direction, coordination and evaluation of all warehouse / distribution activities for assigned warehouse workers / loaders and drivers / routes
  • Ensure proper execution and implementation of all policies procedures with regard to picking, packing, shipping, receiving, inventory management, and distribution
  • Supervise a team of delivery drivers, warehouse workers, and loaders
  • Train and evaluate warehouse staff on effective inventory techniques and daily tasks
  • Supervise the planning and scheduling of company transport vehicles to maximize revenue producing opportunities and minimize downtime and excessive overtime
  • Monitor the team to ensure vehicles and other equipment are well maintained and that related repairs and safety issues are addressed in a timely manner
  • Conduct physical counts of inventory and reconcile floor counts and inventory shipments
  • Ensure compliance with safety codes, policies, and procedures of the Company and standards established by OSHA, FDA, and DOT
  • 3 years of demonstrated leadership experience in warehouse/distribution center
69

Operations Supervisor Resume Examples & Samples

  • Responsible for operations coordination/integration and providing an overview of key shutdown and startup activities to t the turnaround leadership in assurance that a common schedule and priorities are set and maintained through communication of how individual units schedule changes can impact overall turnaround priorities
  • Through regular field presence ensures assigned area/zone operations are conducted safely and efficiently in environmentally sound manner to comply with operating plan. Receives and executes instructions from Superintendent Operations/Manager Area Operations. Coordinates readiness reviews, Operating Procedures reviews and operating limit policy reviews
  • Promotes operational excellence in creating and implementing sustainable work processes ensuring safe, reliable, effective and environmentally sound operations. Assists team in identifying opportunities to optimize process unit performance, standardize work processes and streamline workflows with support from technical disciplines. Acts as change agent to instill continuous improvement mindset. Analyzes suggestions to determine if substantive and sustainable improvements are feasible and presents to management for approval
  • Manages and Mentors Special Project Operators and coaches Operations Shift Supervisors
  • Minimum 7 years’ experience in refining operations with minimum 3 years as front-line refinery operations supervisor required
70

Operations Supervisor Resume Examples & Samples

  • Diagnoses operating problems and directs effective correction procedures
  • Prepare required reports and maintain complete recordkeeping procedures
  • Analyzes recording instrument readings and laboratory test results and adjusts various plant processes accordingly
  • Inspects plant to determine efficiency of operations, cleanliness, and maintenance activities
  • Prepares work schedules subject to approval of Project Manager
  • Prepares reports and maintains records
  • Assists Project Manager in conducting ongoing safety program
  • Establishes and maintains cooperative relationships with those contacted during the course of work
  • Valid driver’s license with no major infractions
  • A minimum of six years’ experience at a wastewater treatment facility
  • Hold a State of CA Grade IV Wastewater Certification
  • Computerized maintenance system skills and Microsoft office
71

Operations Supervisor Resume Examples & Samples

  • Review, monitor and follow-up on all area results. This includes managing plant costs to remain within budget guidelines
  • Maintain customer relations by ensuring product quality specifications are met
  • Maximizing usage while maintaining quality
  • Day to day supervision, engagement & development of direct reports
  • Consistent enforcement of policies and procedures including operations, food safety, human resources and health and safety
  • Responsible for direct issue, inventory, shipping & receiving
  • Other management duties as assigned
  • Computer skills, to include Microsoft Office and Kronos system
72

Operations Supervisor Resume Examples & Samples

  • Associate's degree, or equivalent work experience
  • Previous supervisory experience, proven leadership and team building skills
  • Strong influencing, negotiation, analytical and problem solving skills
  • PC proficiency utilizing Microsoft products in a Windows based environment
  • Excellent verbal, interpersonal, and written communication and interpersonal skills are essential
  • Demonstrated problem-solving and leadership skills
  • Must work well independently with limited direction
  • A strong accuracy and detail orientation
  • A commitment to teamwork and flexibility is critical
  • Ability to drive performance objectives
  • The ability to work with a variety of personalities and in a fast-paced environment is a must!
73

Operations Supervisor Resume Examples & Samples

  • Ensures efficient and safe operation of all HVAC and other mechanical and electrical equipment at North American Centre. Perform frequent reviews of staff work orders to ensure they are completed properly and follow-up communication is timely and appropriate. Assists in Energy Conservation Programs
  • Ensures delivery of high quality service related to tenant comfort/environmental conditions. Ensures that operations staff conducts regular water testing and the results recorded and corrective action is taken if required. Ensures that sufficient stock of reagent chemicals and system chemicals is maintained
  • Supervises operations staff and contractors engaged for routine manual or semi-skilled work. Trains and helps organize the daily work of maintenance operators and provides them with support and mediation. Assists Operations Manager in the selection and maintenance of material inventories and monthly scheduling of Operators shifts. In addition, the Operations Supervisor must follow-up with suppliers and contractors to ensure that goods or services provided are to our satisfaction. All employees, user groups and tenants are to be dealt with in a professional and courteous manner
  • Records utility meter readings on a monthly or as needed basis if required for Tenant billings and for monthly UCR updates
  • Provides emergency back up services after hours and on weekends. Covers for vacation or illness for regular scheduled shifts as well as for after-hours, on call requirements. Also responsible for projects, supervision of repairs and upgrading of equipment or buildings as required from time to time
  • Assists in the preparation of detailed reports and operating budgets
  • Maintains inventory, selects, specifies and authorizes material and equipment purchases
  • Maintains building drawings/specifications and operations manuals
  • Manages Projects as assigned
  • Possesses Building Environmental Systems Operator Class 1 Certificate and/or Journeyman status, or combined equivalent of experience/education in building operations
  • Extensive experience with computerized systems, i.e. building automation systems, lighting control systems, etc
  • Strong interpersonal and verbal/written communication skills
  • Experience with large commercial or multi-use properties
  • Strong related supervisory skills, minimum 3 individuals
  • Prioritizing multiple tasks in a constantly changing environment
  • Ability to frequently move around
  • Focused attention required during crisis management, must be alert and perceptive and able to resolve problems/emergencies
74

Operations Supervisor Resume Examples & Samples

  • Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency
  • Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes
  • Knowledge of the techniques, tools and applications associated with coordination of internal resources; ability to synchronize and integrate activities, responsibilities, and command and control structures to ensure that internal resources are used most efficiently in pursuit of business objectives
  • Knowledge of and ability to bring a reported problem to successful resolution
  • Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations
75

Operations Supervisor Resume Examples & Samples

  • Lead team of 15 to 30 hourly GES associates with varying levels of experience and education
  • Develop individuals and the team to solve operational issues
  • Organize and facilitate team meetings to achieve continuous improvement process
  • Coach team members to use the process and facilitate problem solving on the floor
  • Job level will vary based on experience and scope of role
  • Bachelors Degree is required in Engineering, Business, Operations Management, or related major
  • Ability to lead a team based approach to decision making Demonstrated ability to work in a results oriented, challenging environment
  • Willingness to work off shifts, weekends, & holidays
76

Operations Supervisor Resume Examples & Samples

  • 5 - 7+ years of experience in accounting including at least 2 years of supervisory experience. Alternative partnership accounting experience preferred
  • Demonstrated strong interpersonal and collaboration skills
  • Attention to detail and organizational skills
77

Operations Supervisor Resume Examples & Samples

  • Effectively lead a production department that is focused on Safety, Quality, Delivery and Cost
  • Must have a safety 1st mindset and leads by example ensuring all safety guidelines are followed consistently
  • Develop and support a 5s mindset in all plant areas. Exceptional housekeeping is expected at all times
  • Develop an environment that fosters high employee morale promoting fair and equal treatment focused on results
  • Conduct employee performance reviews providing effective and constructive unbiased feedback
  • Ensure production goals are met or exceeded, including Safety, Productivity, and quality. Ability to recognize and resolve when gaps exists throughout the day
  • Participating in continuous improvement initiatives using lean manufacturing or problem solving techniques such as Kaizens, Value Stream Maps, 5-Why’s, 8D’s, Standard Work, or other process improvement programs
  • Ensure environmental compliance and policies are adhered too
  • Plan daily activities including manpower requirements managing vacations, schedule/ unscheduled absenteeism and over-time within budget and company policies
  • Manage associate skills matrices to effectively staff an efficient operation that promotes quality. Determine and perform training requirements as needed
78

Operations Supervisor Resume Examples & Samples

  • Under minimal supervision, performs tasks required for efficient operation of all functions in natural gas compressor station, including reciprocating and electrical horsepower, reciprocating compressors and other functions, systems, and equipment. Responsible for ensuring proper flows, temperatures, pressures, and levels. Recognizes operating deviations and takes appropriate corrective action
  • Ability to operate compressor station using a PLC control system
  • Recognizes equipment abnormalities. Communicates with maintenance regarding significant repairs
  • Responsible for recording of parameter values, completion of operating reports, notification of environmental deviations, and equipment lockout/tag-out for maintenance and repair
  • Effective written and verbal communication
  • Significant mechanical aptitude
  • Ability to read, comprehend, and apply information in operating and equipment manuals
  • Physical capabilities of standing, walking, bending, climbing ladders and stairs, stretching, reaching over shoulder height, lifting and carrying up to 50 lbs
  • Monitors operations daily to maximize efficiency
  • Plans and schedules work for employees
  • Purchases materials for plant operations
  • Monitors operating expenses; cost control
  • Builds and maintains capital and expense budgets
  • Trains and develops skills of existing and new employees
  • Prepares regularly scheduled reports of operations
  • Develops and Implements operating procedures
  • Attends Safety meetings and is an active leader in safety programs
  • Complies with company policies concerning regulatory compliance
  • Participates in company provided training
  • Must possess good people skills
  • Ability to delegate duties and assignments
  • Essential Requirements:Experience, Educational & Special Training Required
  • 5 years’ operating experience in the oil/gas industry
  • Experience in reciprocating compressors
  • Experience in transportation pipeline operations
  • Experience with DOT part 192
  • Take call to relieve other employees as needed
  • Preferred Skills
  • 10+ years’ experience in gas compression and pipeline
79

Operations Supervisor Resume Examples & Samples

  • Also responsible for sanitization of the clean room
  • Exercises judgment within defined procedures and policies to determine appropriate action
  • Frequently interacts with subordinates, internal/external customers, and functional peer groups at various management levels
  • Assigns duties and follows-up on employee performance
  • Must be able to work a flexible schedule to support a 24/5 manufacturing environment, the hours for this position are Mon-Fri 12pm-8:30pm
  • Bachelor’s degree in pharmacy, business or science field is preferred
  • Must understand CGMP!
  • Must have working knowledge of Chapter 211 guidelines for FDA!
  • Strong decision making skills with regards to financial impact, regulatory and legal issues, customer retention and patient safety
  • Must be able to manage staff in assigned area of the facility
  • Must be able to work in a demanding environment and manage small scale projects and timelines
80

Operations Supervisor Resume Examples & Samples

  • Operations Management: Responsible for the on-site daily administrative operations of the Neuroscience Center. In collaboration with the Operations Manager, assists with the implementation of short and long term projects to support the practice. Manages administrative staff and processes to ensure the efficient flow of patients through the practice
  • Coordinates the processes for patient check in including co-pay collection, forms, PROMS and RFID tag assignment
  • Coordinates the processes for patient check out including appointment/test scheduling and RFID tag collection
  • Ensures that administrative support work (authorizations, patient letters, etc.) is completed in a timely way
  • Serves as a primary contact to facilitate collaboration and resolve daily issues. Designs and implements front line improvement efforts
  • Works closely with the Operations Manager and Patient and Family Relations to resolve patient care issues in a timely fashion
  • Works closely with the Operations Manager to track/implement improvement initiatives and assists with the process of monitoring Quality Assurance measures and Patient Satisfaction results
  • Assists the Operations Manager with tracking staffing and productivity levels
  • Maintains a close working relationship with Facilities and Information Systems to resolve daily issues
  • Works closely with the Operations Manager and Research Assistants to operationalize the flow of Clinical Research studies
  • Interviewing and Hiring: Schedules interviews and participates in the hiring process for administrative support staff. Completes necessary Human Resources documentation for review and authorization by the Operations Manager. Ensures new employees are provided with appropriate training. Serves as a trainer for practice-related software applications utilized by medical and administrative staff
  • Staffing and Supervision of Personnel: Allocates staff to various functions through constant monitoring of daily activity. Makes arrangements for temporary assistance during staffing shortages. Ensures employee time is accurately captured and that all Hospital time reporting policies are adhered to. Authorizes and monitors all benefit time in accordance with Hospital Personnel Policies. Serves as a role model/coach for quality and service standards as well as compliance. Leads monthly staff meetings to track performance and give feedback. Empowers and serves as a mentor for members of administrative support staff
  • Evaluating Personnel: Assesses staff performance on an ongoing basis and provides continuous feedback in an effort to foster growth and development. Performs 3-month evaluations, annual performance appraisals and progressive discipline in conjunction with the Practice Manager and in accordance with Hospital guidelines. Bases decisions and actions on a thorough understanding of the issues at hand and proceeds with respect and diplomacy
  • Billing: Works closely with the administrative staff to monitor/obtain Managed Care referrals. Coordinates, supervises and provides training on the process of cash collection as it relates to patient co-payments. Coordinates, supervises and provides training for technical and professional billing. (Assures all appointments are arrived and that charges are submitted in a timely fashion.) Oversees the process of maintaining and updating registration information for returning patients
  • Financials: Works closely with the Operations Manager to maintain inventory of supplies, requisitions and equipment for the practice. Demonstrates effective skills in expense management; including staffing levels, supplies, overtime, equipment, etc. Analyzes patient volume and flow and forecasts clinic needs accordingly
  • Safety: Ensures full compliance with the Hospital, Departmental, TJC and DPH guidelines. Assists with annual safety training as well as ongoing education as it relates to safe practices. When needed, serves as Safety Supervisor for site surveying, inspections, mock fire drills, employee incident reporting, etc
  • Communication: Maintains effective working relationships with the Operations Manager Medical Director, Executive Director, physicians, patients and personnel. Promotes teamwork in daily activities, exercises diplomacy and consistently uses effective communication skills. Acts as a role model when disseminating information and actively listens to the perspectives of all involved
  • Other: Performs other duties as assigned
  • A minimum of 2-5 years of experience in a Healthcare Administration environment
  • Requires strong customer service and interpersonal skills
  • Requires a high degree of social facility and compassion
  • Requires the ability to handle confidential information
  • Requires the ability to take initiative and exercise judgment, along with decision making and problem solving skills
  • Requires the skills to focus on detailed work and to manage projects to completion
81

Operations Supervisor Resume Examples & Samples

  • In conjunction with the Practice Administrator, the operations supervisor will supervise the administrative assistants ensuring staff’s effectiveness in meeting the needs of patients and physicians served. Works closely with physicians, physician assistants and other patient care providers to ensure their administrative needs are met
  • Responsible for ensuring patients have an exceptional customer service experience, for instance, prompt return of telephone calls and timeliness with all required forms by patients
  • Adhere to budget by ensuring proper supply utilization and maintain supply inventory for administrative operations
  • Works with Practice Administrator to coordinate training of administrative staff and assists with the recruitment of new staff. Assists in writing and updating job descriptions, makes decisions regarding employees requests, coordinates staff meetings, coordinates performance appraisals, monitors progress and attainment of mutually agreed upon goals for the administrative staff
  • Establish schedules or matrix guides to rotate responsibilities required of the administrative assistants to cover daily tasks and to provide coverage during absences of other administrative assistants. Ensures that phone coverage is maintained during vacation or absences of other administrative assistants and during lunch periods. Coordinates with the Practice Administrator to ensure proper coverage for time off. Responsible for Payroll functions utilizing Kronos Time Keeping System
  • Works with the Practice Administrator in providing ongoing feedback to the employee regarding work performance and time and attendance issues. Conducts 90 day probationary evaluations and annual performance appraisals. Provides feedback for the employee’s evaluation and makes recommendations when appropriate
  • Maintain clinic schedules for faculty MD and physician assistant providers, including arranging for rescheduling of patient appointments as necessary. Oversee allocation of patient appointment slots to maximize efficiency and patient satisfaction
  • Oversees process to ensure surgeries are scheduled in a timely manner and prior authorization is obtained for optimal efficiency. Provides technical assistance to staff as necessary
  • Assists in implementing and maintaining Ambulatory Wide Initiatives; especially those focused on patient satisfaction
  • Works with Practice Administrator to resolve problems among patients and administrative staff as necessary. Collaborates with Patient/Family Relations to resolve service issues in a timely and appropriate manner
  • Ensures that administrative staff resolves patient billing for services in a timely manner– denials and a rejection
  • Bachelor’s degree preferred in the health sciences, business, or public health
  • A minimum of three (3) years of direct office supervisory experience in a healthcare environment is strongly preferred
  • Application-level software skills required, to include Windows, Microsoft Office, hospital utilized systems (electronic medical record and registration systems)
  • An understanding of
  • Capacity to communicate (verbally and in writing) clearly and organize multiple tasks
  • Ability to effectively respond to time sensitive issues
  • Ability to coordinate activity in a busy office environment
82

Operations Supervisor Resume Examples & Samples

  • Ensure warehouse operations comply with federal, state, and local company policies
  • 4 year degree preferred
  • MS Access proficiency and ability to interpret and analyze data
83

Operations Supervisor Resume Examples & Samples

  • Assertively seek solutions at the root level or problems
  • Must be open to flexible day shift with typical hours of 5AM till 2PM, Monday through Friday, with some overtime based on business needs
  • Change management experience
  • Proactive self starter with ability to work effectively with little or no supervision
84

Operations Supervisor Resume Examples & Samples

  • Oversees resolution of employee relations
  • Up to two years of experience in pharmacy setting, 1-2 years experience in leadership role including 1 year at ESI preferred
  • Technical expertise of ESI’s systems and platforms helpful
85

Operations Supervisor Resume Examples & Samples

  • Must be able to come to work promptly and regularly
  • Must be able to take direction and work well with others
  • Must be able to work under the stress of and meet deadlines
  • Must be able to concentrate and perform accurately while meeting applicable productivity measures
  • Must be able to change productively and to handle other tasks as assigned
  • Work independently in the absence of supervision
  • Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
  • High school degree or equivalent
  • Minimum of four (4) years of corporate travel agency experience in past 6 years
  • Prior managerial experience of 1-2 years preferred
  • Proficiency on Sabre and Turbo Sabre GDS systems
  • Knowledge of Internet search processes
  • Knowledge of word processing, spreadsheets and email software
  • Ability to work nights and weekends when needed
  • Ability to motivate a team and foster effective teamwork
  • Ability to resolve employee relation issues
  • Embraces diversity
  • Demonstrates adaptability and flexibility
  • Ability to work independently, exercising discretion and judgment
  • Good time management and follow-through on goals, plans, and projects
  • Exhibits excellent problem solving skills
  • Demonstrates personal and organizational integrity
  • Capability of maintaining a favorable image when interfacing with internal and external customers. - Good written and oral communications skills
86

Operations Supervisor Resume Examples & Samples

  • Coordinate, monitor, and optimize the daily work activity of personnel to complete appropriate tasks as scheduled
  • Motivate, coach, develop, and discipline employees within area of responsibility
  • Ensure workplace safety and maintain safe working conditions through field inspection of work sites and equipment
  • Manage the preventive maintenance work flow to ensure they are performed efficiently and in a timely manner
  • Management of the tool room to ensure it is well organized and stocked
  • Familiarity with the performance appraisal process, rewarding and disciplining employees,
  • Timely respond to customer requirements and effectively resolve any complaints
  • Supervise subordinates, complete employee evaluations and plan and arrange for development and training
  • Preparation of all paperwork associated with schedule changes; badge and license renewal
  • Resolve employee problems and discipline issues
  • Consult daily with operations area personnel to discuss and define operational issues
  • Supervise balloon / calibration sphere launches and support the required monthly reports on time
  • Aid in determining priorities for the area with regard to resources
  • Assist with developing goals and objectives for the area and monitor progress
  • May be required to assume the responsibilities of the Operations Manager during his absence
  • Assist with initiatives associated with safety, environmental. Monitor and track activities in these areas and insure appropriate resources are available
87

Operations Supervisor Resume Examples & Samples

  • Manage the Traffic Manager team including the hiring, training and mentoring of the Traffic Managers to ensure that they are compliant with all Traffic Manager processes and procedures. Help the Sr. Traffic Manager validate urgency rankings to ensure priorities are consistent with Account/Client expectations. Oversee the master seed list, prospect metric reporting, and any other consolidation reporting/documentation handled by the Sr. Traffic Manager
  • Support Operations Director and senior management in identification and optimization of operations procedures. Develop and maintain business processes to meet customer expectations and company goals
  • Participate in creation and review of vendor contracts, new vendor set-up, client estimates, POs and invoicing. Facilitate client feedback for account receivable activities
  • Assist Operations Director in day-to-day coordination and management of business operational activities. Coordinate submission of the monthly Marketing Planner/Galley List
  • Support Operations Director in overseeing the monthly client forecasting/accrual process. Provide support to management and tracking of the CRM client budgets including monthly project closures. Manage coordination of client approvals and any other financial information to the Account teams
  • Develop and/or analyze time tracking reports, project tracking, and ad hoc reports as needed/requested
  • Strong leadership and interpersonal skills
  • Good attention to detail and follow through
  • Strong Process Documentation abilities
  • Able to perform in fast-paced environment
  • Works well within a team with a strong capacity to work autonomously
  • Sound financial acumen
  • Proficient with Microsoft Office-- PowerPoint, Excel, Word
88

Operations Supervisor Resume Examples & Samples

  • Supervises assigned technical and administrative staf and performs personnel actions including hiring and performance evaluation
  • Supervises program activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems
  • Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits
  • Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement
  • Prepares and provides various reports and technical reviews to senior management as requested
  • Ensures compliance with relevant corporate and government policies and standards
  • Participates in special projects as required
89

Operations Supervisor Resume Examples & Samples

  • Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies
  • Manage direct reports and the cost-effective operation of all project tasks
  • Manage subcontractors that provide services to program
  • Manage audits of operations
  • Collaborate with other Managers to ensure effective coordination of activities
  • Develop and implement operational policies and procedures in collaboration with other key stakeholders
  • Establish and maintains effective relationships with clients and other external entities
  • Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency
  • Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance
  • Monitor performance against key indicators established internally or by the clients
  • Develop solutions to issues or complex problems
  • Develop performance goals and objectives for staff, and monitors achievement of those goals
  • Bachelor's Degree in Business Administration, Public Administration, Social Sciences or related field required
  • Minimum of 2 years experience managing data entry and call center staff in a high volume operation
  • Strong client management skills
  • Proven ability with operational analyses, processes and performance indicators
  • Excellent organizational, written and verbal communication skills
  • Ability to work as a team member as well as independently
90

Operations Supervisor Resume Examples & Samples

  • Managed/motivates a team of employees
  • RF equipment experience
  • Microsoft Office Suite proficient
91

Operations Supervisor Resume Examples & Samples

  • Directing all activities for your assigned production lines on a shift in accordance with goals, product standards, costs, budgets, manpower and established procedures
  • Coordinating and supporting Continuous Improvement activity through the facility
  • Identifying opportunities to eliminate cost and/or waste through applying LEAN manufacturing principles
92

Operations Supervisor Resume Examples & Samples

  • Supervisory experience with exceptional interpersonal and communication skills
  • Experience leading hourly and salaried employees in a fast pace environment
  • Ability to motivate and inspire change amongst team members
  • Knowledge of computer based ERP system and production planning / scheduling along with strong PC skills including the use of Microsoft office suite
  • Experience with TPM, Preventative Maintenance practices
  • Experience with SPC, Statistical process control methodologies
  • Understanding of 8D or other Quality root Cause Analysis
93

Operations Supervisor Resume Examples & Samples

  • Schedules personnel on an event basis. Verifies attendance of all personnel
  • Ensures accurate preparation of all food and beverage items as listed on stand sheet. Ensures quality of products through testing of warmed products, including use of thermometers and random taste testing, within reason, of items such as pizza, pretzels, and popcorn
  • Ensures proper sanitation and Department of Health guidelines are followed
  • Observes, evaluates and documents job performances of all employees. Recommends personnel actions such as promotions, transfers disciplinary action and discharges
  • Enforces company policies. Upon informing upper management, issues and logs verbal reprimands regarding infractions of said policies. All future reprimands involving the same problem and the same employee are handled by upper management
94

Operations Supervisor Resume Examples & Samples

  • Assign and directs the workflow of team members, and coordinates with other functional areas inside and outside the department
  • Coaches and coordinates the development of the staff
  • Assists in preparation of budgets and supports revenue and budget goals
  • Monitors processes and procedures for efficiency and implement changes
  • Ability to successfully interact with others to accomplish goals and solve problems
  • Excellent communication, organizational, and planning skills
  • Ability to manage multiple assignments and projects
  • Results oriented
95

Operations Supervisor Resume Examples & Samples

  • Review, revise, improve and drive safety policies and initiatives to ensure best practice is in place as a minimum and to reduce risk. Work with established reporting protocol to ensure corrective actions, where applicable are escalated as required
  • Drive and manage a sustained culture of achievement of high quality standards with a continued focus on GMP and right first time to ensure manufactured product is defect free and market ready
  • Manage established process and procedure with passion to
  • Experience of working in a FMCG environment ideally dealing with high value, low volume production
  • Experience of working in a strong continuous improvement environment ideally as Improvement leader with good proven knowledge of Lean principles and tools
  • A proven ability to make the tough call and drive decisions to support business needs
  • Demonstrated experience of working to a high level within the constraints of a regulated industry
  • Ability to work both as part of a team and as an individual for extended periods of time
  • Experience of working in the biotechnology section with prior knowledge of medical device manufacture would be advantageous
  • Demonstrated supervisory skills and the ability to lead others
  • An awareness of ISO 9001:13485 or CGMP processes
  • Scientific Training (Degree or similar qualification)
96

Operations Supervisor Resume Examples & Samples

  • Provides directions to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees
  • Provides leadership, coaching, and mentoring to subordinate group. Supervisors at this level have impact on budgeting, controlling costs, planning, scheduling, and procedural change
  • 1-3 years demonstrated supervisory skills
  • Demonstrated successful track record of participation, design, development, and completion of projects in an area of expertise
  • Demonstrated success of establishing, and maintaining effective working relation
97

Operations Supervisor Resume Examples & Samples

  • 2-3 years demonstrated supervisory skills
  • 3-5 years of Title and Recording process knowledge preferred
  • Solid administrative skills; supervisory skills
  • Planning skills as well as skills in data and situational analysis
98

Operations Supervisor Resume Examples & Samples

  • Must have high school diploma or equivalent
  • 5-10 years’ experience with residential examining, preferred
  • Demonstrated excellent problem solving capability and analytical ability
  • Customer service orientation
  • Strong communications skills and shows ability to provide direction to team; Ability to communicate professionally, both verbally and in writing
  • Demonstrated successful track record of participation, design, development, and completion of projects in an area of expertise
  • Demonstrated success of establishing, and maintaining effective working relationships
99

Operations Supervisor Resume Examples & Samples

  • Inventory control background
  • Leadership skills (accountability and ability to challenge team)
  • Excellent communication skills (verbal & written)
  • Labor Management System experience
  • Strong coaching and training background
  • Microsoft Suite proficient
  • Self motivator
  • Solid knowledge of Operations Management
  • JD Edwards 9.1 experience
  • Receiving experience in a warehouse/distribution center environment
100

Operations Supervisor Resume Examples & Samples

  • Carry out supervisory responsibilities for up to 25 associates in accordance with the organization's policies and applicable laws, including interviewing, hiring, dismissing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Monitor, investigate and correct incorrect processes, issues and customer complaints in a timely manner
  • Ensure efficient use of labor; utilize appropriate labor management tools, reporting, tracking, etc
  • Collaborate with management to identify and drive department metrics and procedures (safety, cost-per-carton, productivity, on-time fill rate, standard work, etc.)
  • Effectively communicate throughout the organization, set up and lead departmental meetings
  • Investigate methods, new ideas, and projects for continuous improvement
  • 2+ years' related leadership experience in a warehouse and/or distribution environment is required. Advanced knowledge of WMS Systems, Big Box Distribution, and/or multi-channel retail fulfillment preferred
101

Operations Supervisor Resume Examples & Samples

  • Efficient utilisation of ABB resources & assets to fulfill business & customer requirements safely,on time & profitably
  • Operations development & growth
  • Employees are effectively managed to deliver
  • Understanding & compliance re business insurance & liability
  • Operations risk management & control of hazards is in place
  • Application & communication re relevant legislative requirements & industrial best practice standards
  • Ensure motivated & task / safety / quality focussed employees
  • H&S & environment
  • Innovation
  • Technical Support for the operations & service delivery
  • Practical experience in the repair sector of the electrical industry in relation to rotating machinery
  • Strong leadership & practical experience in setting & achieving expectations
  • Minimum intermediate level of computer literacy with Microsoft Office products
  • Full & current driver’s license
  • Understanding of finance, accounting & stores systems
  • Engineering & trade relevant papers
  • Line management (desirable)
102

Operations Supervisor Resume Examples & Samples

  • Act as Manager on Duty when there are no managers present. Handle any guest complaints that are elevated to you when hourly associates cannot handle
  • Assist in Bistro and Front Desk during peak business demands
  • Checking guests in and out at the Front Desk
  • Taking orders, preparing & delivering food in the Bistro
  • Managing the room inventory to ensure hotel sells out on nights that it can, but keeping guest relocations to a minimum
  • Daily property walks
  • Inspecting guest rooms and public areas, for cleanliness, everything in working order and positive guest impression
  • Ensuring room statuses are updated at end of Housekeepers shifts
  • Familiarity with, and upholding the Brand Standards for Courtyard and Marriott International
  • Taking inventory and placing orders for department they are responsible for that quarter. Those departments will be rotated to give these future managers a well rounded experience
  • Generate and administer training to associates, both new-hires and ongoing
  • E-mail a shift re-cap to all leaders at the close of their shift
103

Operations Supervisor Resume Examples & Samples

  • Ensure development of individuals and teams
  • Perform employee appraisals. Recognize employee disciplinary problems, conflicts and effectively communicate to management
  • Manage conflict and identify problems to arrive at constructive solutions while maintaining positive
  • Interface with third party vendors to ensure that resources are qualified
  • BS/BA in a biological, agricultural, or related field
  • Four years experience in a biological, agricultural, or related field - or equivalent combination of education and experience
  • Demonstrated leadership abilities, preferably in a laboratory or routine testing environment
104

Operations Supervisor Resume Examples & Samples

  • Directs the activities of the operations team by scheduling employees, delegating tasks, overseeing workflow and making adjustments as needed, enforcing work-related corporate and departmental policies/ procedures practices and effectively communicating changes that affect employees’ work
  • Ensures operations for specific jurisdiction(s) and systems proceed in a continuous and trouble free manner. Troubleshoots problems with Senior Computer Operators
  • Demonstrates and role models a relentless commitment to meeting and exceeding customers’ expectations while also achieving the goal of reducing the risks and costs of providing services
  • Works to build an effective partnership with the customer on a daily basis. Listens to customers and asks the appropriate questions to determine their requirements
  • Ensures that customers’ concerns or service level incidents are addressed promptly and efficiently by delegating to the appropriate employee(s), personally troubleshooting and implementing solutions or escalating to the appropriate member of management or second/third tier resources
  • Collaborates with other parts of the organization as required to first share and analyze customer requirements and then develop and implement the best strategy and processes to meet those requirements
  • Assists Manager in the process of analyzing and evaluating the department’s performance and processes to determine if it is meeting and exceeding customers’ needs while meeting financial goals. Identifies proactive solutions for continuous improvement
  • Assists Manager with recruiting and hiring of the best candidates for open positions by pre-screening candidates’ applications/resumes; scheduling interviews and conducting interviews; accurately evaluating and candidates on the appropriate skills, knowledge and competencies for the position; and consulting with other interviewers to select the most qualified candidate
  • Ensures that employees are sufficiently trained to perform their jobs by identifying technical and soft skill training needs, planning and scheduling internal and external training, conducting training as needed and following-up and evaluating the effectiveness of training
  • Inspires and motivates employees to achieve results by setting high goals, rewarding and recognizing employees’ strong performance, celebrating team achievements and providing incentives based on knowledge of what motivates each employee
  • Effectively manages the performance of his/her team by meeting periodically with employees to discuss performance expectations and goals, providing frequent coaching as and mentoring, accurately evaluating and documenting performance, providing corrective and reinforcing performance feedback as needed and holding employees accountable for achieving results
  • Develops employees for future career growth by accurately assessing and documenting developmental needs, conducting career path conversations with employees, creating developmental plans based on employees’ career goals, providing coaching and mentoring as needed, providing opportunities for development and following up on employees’ development plans
  • Engages employees by planning and conducting teambuilding activities, fostering the free flow of information, soliciting feedback/input from employees, acting on feedback received and encouraging innovation
  • Completes HR-related administrative processes for his/her team such as overseeing compensation/payroll process
  • Enforces and communicates HR-related corporate and departmental policies and procedures
  • Participates in procurement/new business related to new technology planning, implementations, and transitions
  • Coordinates, executes, validates, tracks, follows up on, and escalates internal and external customer requests according to established guidelines without supervision
  • Approves and oversees the performance of operational procedures and checklists
  • Ensures that operators are adhering to service level agreements (SLAs) and following established SLA performance requirements
  • Ensures that operators are adhering to IT best practices and following established IT Best Practice performance and audit requirements
  • Develops and maintains operational procedures and control mechanisms to improve operations and reduce operational errors
  • Interfaces with vendors as needed. Demonstrates the appropriate communication techniques to build strong relationships, such as listening, asking clarifying questions and responding in professional and confident manner
  • Assists in troubleshooting of operations and networks where appropriate
  • Assists operators with their duties as needed. Must be able to complete each of the duties of a Senior Computer Operator
  • Completes special operations projects with some assistance from Manager
  • Participates in individual professional development by completing assigned development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives
  • Working knowledge of IP Protocol, LAN/WAN topology (frame, DSL, Cellular, X.42, X.25, ATM, Satellite, Radio, PTP, Dial-up), intermediate knowledge of associated monitoring and troubleshooting tools (HPOV, HNS vision, Spectrum analyzers, solarwinds, whatsupgold), Data Center network equipment (firewalls, switches, routers, etc), and network cable specifications
  • Advanced knowledge of GTECH IT best practices and associated tools related to Incident, Change, Release, Audit, and Problem Management
  • Advanced knowledge of GTECH ISMS policies and procedures
  • Advanced knowledge of GTECH environmental systems and procedures
  • Advanced knowledge of GTECH proprietary solutions for operations
  • Advanced knowledge of GTECH automation suite and processes
  • Working knowledge of IBM middleware applications (JBOSS, Websphere, etc)
105

Operations Supervisor Resume Examples & Samples

  • Manages the processing environment to protect the production systems critical to the success of the business
  • Delivers an operations environment that meets all service level agreements (e.g., 24/7 availability, response time parameters, etc.) and availability targets
  • Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements
  • Develops, manages, and forecasts the budgets for the relevant cost centers
  • Knowledge of processing administration and processing activities and controls
  • Knowledge of company's products and systems
  • Excellent verbal and written communication skills to technical and non-technical audiences of various s levels in the organization (e.g. executive, management, individual contributors)
  • Excellent problem solving, team and time management skills managing multiple deadlines for self and others
  • Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline
  • Proficiency to operate independently
106

Operations Supervisor Resume Examples & Samples

  • Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work
  • Monitors and analyzes costs and prepares budgets
  • Excellent organizational and planning skills
  • Excellent communication skills (verbal/written)
  • Experience with quality control
  • Experience with MS Office products, including Word, Excel, PowerPoint and Outlook
  • Ability to engage and motivate a team
  • Hands on experience with JDE and/or E1 or comparable systems
  • Material handler equipment experience (cherry picker, forklift and walkie)
107

Operations Supervisor Resume Examples & Samples

  • Leads a team of associates within a department or process area of the Operations Center. Administers daily work functions to ensure the achievement of daily business goals
  • Directs and prioritizes workflow and maintains manpower to meet order volume and capacity requirements
  • Ensures individual and team production goals are met, maintains reports, and provides analysis of performance
  • Provides support and coaching of associates
  • Ensures frequent communication with team by conducting daily huddles
  • Maintains reports and completes assigned projects in a timely manner
  • Ensure a safe working environment through modeling safe behaviors, leading audits/inspections, correcting unsafe behaviors, conducting safety meetings, and utilizing proper work methods, procedures and equipment​
  • Handling shift administrative activities such as time/absence reporting, attendance control, vacation planning, overtime and etc
  • Update daily production schedule in conjunction with Master Scheduler
  • Planning daily work schedules, determine priorities, allocate work assignments, and regulate production processes in order to meet specific daily production requirements lean manufacturing efforts and projects
  • Maintain and support all 5S initiatives
  • Participate, and drive all Continuous Improvement projects
  • Evaluating employees’ performance and provide feedback
  • Organization/Prioritization
  • Microsoft Office (Excel, Word, Outlook)
  • Kronos
  • Provia
  • Evavi
  • Previous ISO and FDA Experience
  • Previous experience in a supervisory position in a warehouse environment preferred; or success completion of an IM Operations Team Leader Trainee program
  • Strong written and verbal communication skills are required
  • Knowledge of MS Office Suite (Word, Excel, Access, Outlook) is preferred
  • Regularly required to stand, walk, reach, and crouch. Must be able to lift up to 50 pounds
108

Operations Supervisor Resume Examples & Samples

  • Proficient Tax Services skills
  • Knowledge of workflow management strategies and programs
  • Client reporting skills
  • Five years of directly related experience
  • Experience in supervisory-related tasks/assignments
109

Operations Supervisor Resume Examples & Samples

  • Bachelor’s degree or equivalent work experience preferred
  • 3 years field operations and/or dispatch center experience preferred
  • Familiarity with Verizon’s Network Transformation strategy
  • Excellent written communication and presentation skills desired
  • Proficient in MS Office suite
110

Operations Supervisor Resume Examples & Samples

  • Performs all duties required of a janitor or other assigned employee
  • Is accountable for meeting all of the obligations required of assigned employees
  • Willing to promote NMS Core Values in the workplace
  • Helps direct and guide assigned housekeeping and janitorial employees
  • Helps train new staff and provides ongoing training to existing staff
  • Regularly conducts, replaces, and disperses assigned inventories
  • Regularly conducts inspections to maintain the quality of provided services
  • Coordinates associated equipment care and maintenance
  • Helps conduct safety meetings and insures daily operations are in compliance with company and client safety requirements
  • Makes sure all quality standards and work procedures for staff are met
  • Personally resolves minor maintenance or client emergencies as they occur or takes steps to permanently address them
  • Assist employees in the resolution of work related difficulties
  • Identifies, resolves, or appropriately reports site’s safety hazards
  • Assists in having available all required HazCom documentation
  • Willingly performs other duties as assigned
  • At certain units, this position may be referred to as Lead Housekeeper, a Janitor or Custodian Working Supervisor, or other similar/related hourly position title
  • Other related duties may also be assigned/required
  • At least three (3) years of directly related experience that demonstrates knowledge of housekeeping duties or supervision of employees
  • Working knowledge of general accounting principles
  • Must be proficient in using the following equipment: calculator, fax machine, multi- line phone, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, copy machine and misc. office equipment
  • A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy
  • Must pass a fingerprinting background investigation that complies with The Crime Control Act, Child Care Worker Act and the Indian Child Protection and Family Violence Prevention Act
  • Must be fluent in speaking, reading, and writing English
  • Knowledgeable about the use of industrial cleaning products and chemicals, and interpreting Material Safety Data Sheets (MSDS)
  • Ability to work independently and complete assignments in a timely manner
  • Must be able to perform each of the essential duties listed above with a professional degree of competency
  • Proven success at managing multiple tasks, projects and subordinates
  • Demonstrated understanding of profit attainment and profit growth
  • Strong ability to lead, build diverse teams and oversee training
  • Personal maturity and poise; the ability to remain composed under pressure, to make sound decisions, and to manage diversity
  • Personal drive and energy — a liking of challenges and opportunities to innovate
  • A suitability and capacity for a position of authority
  • The ability to work toward accomplishing objectives with a sense of urgency
  • The ability to work effectively with a minimum of supervision or support
  • The ability to support honest and fair treatment of employees and customers
  • The ability to effectively communicate performance expectations to employees
  • The ability to balance multiple activities with an attention to detail
  • The recognition that service is a demonstrated attitude and a state of mind, not a task or step
  • Strong communication skills, in both written and verbal forms
111

Operations Supervisor Resume Examples & Samples

  • Responsibility for all daily, weekly and monthly production activities
  • Meet and exceed all established KPI’s and SLA’s as dictated by the company and the customer
  • Monitor work-in-progress and production throughput, and make adjustments as required to meet company and customer requirements
  • Lead and motivate team members to meet or exceed production expectations on daily basis
  • Identify leaders among team members and develop teammates for growth opportunities
  • Recognize teammate performance, and a method of tracking results, and provide an environment conducive to teammate engagement
  • Establishing a pattern of continuous improvement and working within accepted quality guidelines to achieve goals
  • Assist in managing department workforce, reinforce company policy and procedure and establish and maintain healthy working relationship across the organization
  • Work in a fast paced environment handling multiple tasks with complex deadlines
  • Facilitate effective Problem Solving & Root Cause Analysis as needed
  • Verify and approve teammate time/payroll information and authorize overtime
  • Contribute to company overall strategies and goals, training program, and succession planning
  • Show initiative and make suggestions for improving processes
  • Effective communication with customers, vendors and employees
  • Participate in continuous improvement projects, like process cycle-time efficiency, using value stream mapping, Poke-a-Yoke systems, process redesign, and the identification and elimination of all types of wastes in the operations
  • Responsible for providing training for teammates to ensure compliance to testing standards
  • Conducts periodic process audits to ensure teammate compliance and that processes are capable and stable
  • Generates new ideas or methods on how to significantly reduce defects found in testing operations
  • Ability to lead cross functional corrective action teams as required
  • Planning & Organizing
  • Self-Awareness
  • Working Collaboratively
112

Operations Supervisor Resume Examples & Samples

  • Lead, educate and develop company employees
  • Provide education and monitor the employees’ performance. Be accessible to all areas of the dock and inside trailers; trailers may be at the dock or in the yard
  • Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
  • Develop a plan for distributing break loads to achieve cut time goals
  • Monitor service freight and ensure cut time compliance
  • Monitor and analyze all opportunities to cut costs and improve efficiencies
  • Assist customers with rate quotes, claim information and setting appointments
  • Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc
  • Provide clean and safe working condition of the facility and equipment
  • Monitor actual performance data and gather information for reporting
  • Communicate with Account Manager(s) to ensure customers’ and company’s needs are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Assist other Supervisors as needed
  • Conduct pre-shift meetings
  • Implement company policy
  • High School diploma or equivalent. Post-Secondary education preferred
  • Must be able to hear at a level which would allow recognition of safety devices such as horns, backup signals and machinery in the potentially congested work environment of a loading dock, trailers/truck and the yard
  • Must possess thorough knowledge of LTL industry, DOT rules and regulations
  • Must be multi-tasked oriented
  • Good computer skills – MS Office, Outlook, Word, Excel
  • Good understanding of company policies and procedures
  • Prior leadership experience preferred
113

Operations Supervisor Resume Examples & Samples

  • Ability to handle people under high-stress situations
  • Customer service driven
  • Broad knowledge of warehouse operations, methods and procedures
114

Operations Supervisor Resume Examples & Samples

  • Ability to assist associate development, and adapt to changing business and service needs
  • Ability to identify and correct discrepancies in consistency of program execution
  • Able to identify how to properly align associate resources, and complete required tasks when resources are not available
  • Able to identify customers’ needs, and balance with operational requirements to provide customer experience standards
  • Possess strong space optimization and organizational skills for product and fixture storage
  • Previous experience leading teams and/or supervising others
115

Operations Supervisor Resume Examples & Samples

  • 40% - Operational Leadership - Ensure effective and efficient operations with a culture of continuous improvement. Maintain the production practices that support the food safety program in the facility. Monitor product quality and production operations to meet customer expectations
  • 25% - Safety - Champion safety processes, ergonomic efforts and creating an environment where all team members hold each other accountable for keeping their co-workers safe. Actively work to prevent/eliminate hazards that cause injury or illness
  • 25% - Engaged Employee - Create an environment where all are expected to be active members of the team – involved in the business. Recognize and celebrate successes. Challenge people to be better than they thought possible. Create opportunities for growth and development. Ensure an inclusive environment that is representative
  • 10% - Perform other duties as assigned
  • Completion of High school or General Educational Development diploma
  • 1 or more year’s of manufacturing operations work experience
  • Ability and willingness to work a flexible work schedule as required
116

Operations Supervisor Resume Examples & Samples

  • 2+ years leadership experience with direct reports
  • JD Edwards experience preferred
  • Familiar with Powered Industrial equipment
117

Operations Supervisor Resume Examples & Samples

  • Supervise contribution processing activities and systems. Assure timely and accurate processing of section 401 and 457 plan contribution detail, including intake of deposits, detail preparation, data entry, balancing and problem-solving
  • Oversee the daily coordination of the PCS Workflow by ensuring the timely and accurate posting and reconciliation of plan contribution deposits and loan repayments
  • Provide daily workflow updates, productivity measures, and quality statistics to the Plan Contribution Services Manager
  • Ensure edit rejects and reconciliation problems are resolved each day and root causes are addressed to avoid recurring problems. Analyze results, trends and errors to determine training requirements and staffing necessary to meet departmental goals
  • Develop and implement process improvement initiates that maximize efficiency, leverage resources and build cross-functional teamwork within the department
  • Monitor and evaluate associate performance and provide feedback regularly but at least on a monthly basis. Coach associates to help improve the quality of technical processing, problem solving, daily reconciliation, and customer service approaches
  • Conduct bi-weekly team meetings to facilitate teambuilding, share internal goals and communicate company initiatives
  • Assist in the ongoing development, documentation and execution of processing procedures and internal systems
  • Assure timely, accurate and courteous support to clients in sending electronic detail
  • Act as unit lead in user testing efforts for DCS and other contribution-related systems. Perform UAT testing when needed to ensure the quality of system enhancements
  • Organize and participate in the ICMA-RC disaster recovery exercises for PCS
  • Work with internal and external parties to ensure timely resolution of processing problems such as bank deposit reconciliation, daily cash settlement, and electronic file upload to OmniPlus, and employer needs regarding electronic detail submission
  • Perform back-up responsibilities when other team members are out of the office
  • Work with other areas in Client Services to promote the use of detail submitted through electronic media in order to increase efficiency and maintain consistency
  • Work with Manager and Human Resources to interview prospective associates for employment
118

Operations Supervisor Resume Examples & Samples

  • Manage and optimize the tactical execution of Retrospective and Prospective Program and Service offerings through proactive abstractor management
  • Manage and optimize Productivity and throughput by compiling abstractor production and quality statistics and comparing them against benchmarks
  • Manage and optimize Inventory Management by holding abstractors accountable to complete the work assigned to them
  • Manage the day-to-day activities of abstractors and assigned resources
  • Ensure abstraction process compliance and Quality requirements by coaching abstractors on processes and monitoring/reporting progress
  • Optimize workflows. Identify gaps in processes. Create and implement solutions
  • Implement controls and workflows. Ensure that the proper guardrails are in place
  • Implement guardrails and practices to reduce risks to quality and production expectations and client deliverables
  • Identify barriers to success. Create and implement solutions
  • Monitor and manage performance to financial and operational projections
  • Performs capacity planning and resource leveling
  • Incorporate feedback from operational, financial and QA reports to improve performance
  • 2+ years of Operating experience with production and inventory management preferred
  • 2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
  • Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint, Outlook)
  • Production and inventory management experience
  • Associates or Bachelor’s Degree preferred
  • Ability to produce within a fast paced organization
  • SQL, Visio, SharePoint experience
119

Operations Supervisor Resume Examples & Samples

  • Carry out security checks prior to the end of the shift
  • Manage customer service escalations and interface with driver and customer where necessary
  • A good understanding of commercial vehicle operations is desirable
120

Operations Supervisor Resume Examples & Samples

  • GCSE Maths & English, grade C or above (or equivalent qualifications),
  • You will be dedicated to, and take personal responsibility for, meeting and exceeding ambitious production goals,
  • A solid understanding of Excel and its application,
121

Operations Supervisor Resume Examples & Samples

  • Support the mission of the Operations team
  • Help drive the Operations team to create and follow Standard Work that enables 100% takt attainment, while maintaining a safe environment and meeting customer demand
  • Serve as the supervisor of and provide support to the Team Leaders and Warehouse Associates
  • Work directly with Team Leaders to provide them with the necessary tools to operate their area like their own small business (quality, safety, production, standard work, leadership, problem solving, communications, scheduling, housekeeping, etc.)
  • Foster an environment where employees are treated with respect and dignity, there’s an emphasis on communication and business goals, and accomplishments and activities in support of operating objectives are actively clarified
  • Evaluate and improve the skills and performance of operations team members and Team Leaders
  • Create an environment that promotes career development by motivating team members to share their career goals and assisting them with forming a plan to meet those goals
  • Promote lean cultural transformation, 5S program, usage of value stream tools and visual management
  • Advocate for transformational change by identifying techniques to break down barriers, while encouraging employees to participate in Rapid Improvement Events (RIE’s) and change their way of thinking
  • Encourage employees to perform safely and to their highest ability by acknowledging their efforts and rewarding them accordingly
  • Work with Team Leaders to build a sense of community within teams by promoting a team environment, actively listening to employees needs and providing coaching where necessary
  • Integrate processes, teams, people, and resources to achieve daily and long term operating objectives for warehouse operations in safety, quality, customer delivery, costs and people development
  • Bachelor’s Degree Preferred with 3-5 years of supervisory experience in a distribution/logistics environment
  • If No Degree, 10+ years of experience in distribution/logistics environment at a supervisory level is required, and must enroll for completion of Bachelor’s Degree
122

Operations Supervisor Resume Examples & Samples

  • High School Diploma or equivalent required with 4-year college degree preferred
  • Minimum 2 years leadership experience in a Service or Contact Center environment; 3-5 years leadership experience a plus
  • Self-motivated, high energy, principled-based leadership qualities
  • Ability to develop and motivate staff
  • Sound judgment and critical thinking abilities
  • Ability to prioritize and multi-task in a fast-paced environment
  • Strong analytical skills including ability to review employee data and behavior to target coaching opportunities
  • Demonstrated strong oral and written communication skills including confidence speaking in front of large groups
  • Working knowledge of Microsoft Excel, Word, PowerPoint
123

Operations Supervisor Resume Examples & Samples

  • Customer Service – You’re maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to than you
  • Coaching – You know how important it is to a) provide the team with ongoing feedback b) make yourself available to the team you support so they can grow
  • Door to Floor/Restock/RFID – You know how to get the most out of your team and to keep things organized. You can analyze the workload demands and drive team productivity in order to get the job done. You lead the scanning and restocking efforts to ensure stock levels are maintained for the customer
  • Pricing & Signing – You may be responsible for leading all Pricing & Signing execution activities. You can change ticket prices and signing on merchandise across the store better and faster than anyone and teach your team to do the same!
  • Omnichannel – You understand the power of omnichannel! You may be responsible for ensuring that all associates are trained on the process and you drive the team to deliver a GREAT customer experience through flawless process execution
  • Scheduling resources– You might as well have developed the slogan of “the right people, in the right place, at the right time.” You may partner with leaders in the store to ensure that our Sales Associates are scheduled appropriately to have the biggest impact for our customers
  • Talent Acquisition & Training – You may control the systems and processes associated with jobs in the store. You look at the available talent, you route qualified applicants to hiring managers. Once hired, you may be responsible for conducting new hire training and knowing what training is occurring throughout the store for the entire team!you are the facilitator for all things talent!
  • Stockroom Activities & Reverse logistics – You may have responsibilities for ALL the merchandise and recycled materials that need to go back out to the vendors or our store support centers. You ensure the stockroom is maintained and completely safe for all associates to enter
124

Operations Supervisor Resume Examples & Samples

  • Ensure a safe work environment for all associates
  • Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives
  • Proactively identify and lead process improvement initiatives
  • Balance labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals
  • Embrace a start-up mentality and emphasize “have fun”
  • Must have a scientific University degree (Engineering would be preferred)
  • Direct management experience for employees in a retail, distribution, or logistics environment
  • Candidates must be flexible to work weekends and or evenings
  • Ability to independently cover shifts in absence of the shift-manager
  • Demonstrated analytical skills and ability to problem solve and prioritize with little guidance
  • Demonstrated excellent communication skills (written and verbal) with all levels of associates and management
  • Demonstrated ability to use computer and wireless technology
  • Interest in long term career development through assignments in multiple fulfillment centers across the nation
125

Operations Supervisor Resume Examples & Samples

  • Responsible for developing, implementing and maintaining departmental and individual goals and performance measures
  • Aligns individual and team/departmental goals to support overall organizational goals. Motivates and recognizes members on achievements
  • Coordinates work load requirements and work scheduling with teams
  • Develops, reviews and maintains staffing requirements
  • Responsible for annual performance evaluations, development, discipline and terminations
  • Responsible for interviewing and selection of new members
  • Coordinates all activities of direct members and provides resources to achieve team goals
  • Identify and provide resources for member development and training. Identify training needs related to safety, quality, new technologies and application tools
  • Responsible for maintaining training plans (e.g. Job specific, ISO, QS, FAA, Certifications, etc) and ensure members certifications and training requirements are kept current as required for position
  • Ensure members adhere to all work instructions and quality requirements
  • Basic knowledge of the Six Sigma processes and the ability to apply Six Sigma principles to production process for continual improvement and operational effectiveness
  • Responsible for managing budget, indirect labor expenses, purchase orders, etc
  • Actively motivates direct reports and team/project members
  • Works with moderate guidance and supervision from leader or more senior level peers
  • Communicates and supports the message of WLES (Woodward Lean Enterprise System) and PLC (Product Life Cycle) to his/her members
  • Clearly communicates and advocates the vision, strategies, alignment grids for Woodward, Business Group, Functional Area to his/her members
  • Collaborates with others on continuous process improvement and cost reduction plans
  • Trains new members as required providing support and expertise
  • May require overtime, weekend and night shift work
  • May be responsible for logistics (e.g. Shipping/Receiving, etc)
  • Demonstrated knowledge of Project Management skills
  • Solid knowledge of business computer systems and PC tools (e.g. WISE, SAP, MS Office)
  • Ability to quickly learn processes, equipment and tools used in specific areas of responsibility
  • Ability to analyze and present information using data
  • Solid communication skills both written and verbal. Ability to communicate effectively with both internal and external customers
  • Basic negotiation skills
  • Ability to drive continuous improvement activities through strong team-building and problem-solving
  • Ability to effectively organize and prioritize day-to-day activities and issues within functional area
  • Ability to delegate effectively and follow through on assigned tasks and meet deadlines
  • Ability to deliver presentations in a comprehensive and professional manner to department and peers
  • Understand the aspects of lean and PLC. Communicates and supports the message of WLES and PLC to his/her members
  • Basic problem solving skills
  • Ability to make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure
  • Demonstrated leadership skills, ability to motivate teams and resolve member related issues
  • Previous leadership experience required (e.g. direct leadership, team lead, mentoring, projects, etc)
  • Previous operations experience/knowledge required
126

Operations Supervisor Resume Examples & Samples

  • Manage direct reports, establishing common objectives with joint accountability among team members
  • Ensure compliance with company's policies
  • Experience working in a Lean environment
  • Experience leading in an environment with a culture based on world class standards
  • Strong quantitative and analytical skills
  • Solid decision making framework
  • Experience in WMS – ie Manhattan, AS400 or equivalent, SAP
  • Formal Lean Six Sigma training, Green Belt certification preferred
  • Experience with MS Project and Access
127

Operations Supervisor Resume Examples & Samples

  • High School diploma required; 4-year undergraduate degree preferred but will consider significant related work experience in lieu of higher education
  • Prior management experience strongly preferred
  • Strong working knowledge of commercial loans
  • Identify process improvement opportunities
  • Experience reviewing commercial real estate appraisals
  • Independent judgment and ability to autonomously make decisions using strong critical thinking skills
  • Self-starting and resourceful
  • Strong organizational and prioritization skills
  • Prior real estate regulatory and internal coding experience preferred
128

Operations Supervisor Resume Examples & Samples

  • Manages the material handling operation team assuring orders are picked and shipped on time based on divisional and customer requirements in a high volume environment
  • Analyzes labor capacity required to cost effectively provide resources based on customer order volume and manage temporary labor
  • Implements standard operating procedures (SOP) for the picking process to simplify operations focusing on cost reduction through process improvement and meeting customer requirements
  • Trains associates in warehouse procedures including WMS/ IT systems, safety procedures, and material handling equipment
  • Develops and ensures that KPIs meet both DC objectives and customer requirements by measuring compliance to KPIs and implementing corrective actions to achieve required results
  • Publish and communicate KPI results to both associates and facility leadership
  • Identifies and improves warehouse distribution processes to support annual plan initiatives and customer requirements
  • Develops talent to maximize individual, team and organizational effectiveness and measures against performance management objectives
129

Operations Supervisor Resume Examples & Samples

  • Supervision of hourly or nonexempt employees within one or more work groups
  • Candidates should have strong written and verbal communication skills
  • Ability to support intermediate MRP/ERP skills in PC transactions. SAP is a plus
  • Strong interpersonal and problem solving skills
  • Strong MS Office skills (Word, Excel, Project, etc.)
  • Structured (CI) Continuous Improvement experience highly preferred
  • Understanding and application of concepts related to situational management and day-to-day coaching is highly desired
  • MRO manufacturing engineering experience considered a plus
  • This position may be subject to FAA random drug and alcohol testing
130

Operations Supervisor Resume Examples & Samples

  • Lead the planning and implementation of all assigned projects
  • Provide field verification of onsite conditions
  • Provide site assessment and project recommendations
  • Facilitate the definition of project scope, goals and deliverables
  • Define project tasks and resource requirements
  • Develop scope and bid documentation
  • Assemble and coordinate project staff, project contractors and vendors
  • Develop, document and maintain project schedules and document project deliverables
  • Manage day to day operational aspects of project and scope. Must be able to disarm station fire systems and security systems during work shift
  • Must be able to fill out and review Safe Work Plan and Safety Briefing with work crews on a daily basis
  • Must be knowledgeable of all applicable ComEd work procedures, safety rules, Local 15 work practices, OSHA safety requirements
  • Generation and maintenance of all project documents
  • Manage project resource allocation
  • Provide overall direction and support to project team
  • Constantly monitor and report on progress of the project to all stakeholders
  • Implement and manage project changes and interventions to achieve project goals
  • Provide project contract administration
  • Manage and document project budget, including appropriate accounting codes / code block documentation
  • Perform vendor change order reviews
  • Timely resolve vendor invoicing discrepancies
  • Monitor minority participation contract requirements
  • Develop and maintain project punch list through completion
  • Perform all work using the proper safety equipment and in a safe manner. Ensure that all vendors are contractors perform work in a safe manner. Must be able to modify work practices to avoid conflicts and safety issues with site constraints. Report safety issues to supervisor
  • Complete all required training and safety programs
  • Tracks and reports time worked in accordance with account policies and procedures
  • Must be available 24/7. Must be available to job site report by 5:00 am and stay until released, as required. Weekend work occasionally
  • Complies with all purchasing and receiving policies and procedures
  • Reports property issues that are not within direct responsibility to supervisor or call center team
  • Special projects and other functions as required by manager or client
  • Minimum of 8 years industry experience required either in the corporate environment, third party service provider or as a consultant
  • Experience in matrix management organization desirable
  • Strong organizational and management skills; ability to meet deadlines
  • Strong interpersonal and supervisory skills
  • Working knowledge of the following trades: roofing, plumbing, fencing and gate controls, HVAC, fire protection systems, electrical, pedestrian and overhead doors, windows, cranes, pest control, elevators, grading and excavation, masonry, carpentry, landscaping
  • Knowledge of local codes and regulations
  • Good interpersonal skills and a positive team attitude
  • Familiarity with computers and operations and office automation applications, including Microsoft Office
  • Strong customer service orientation abilities
  • While performing the duties of this job, the employee is regularly required to walk long distances to cover property portfolio. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
  • Demonstrated consistency in values, principles and work ethic
  • Understanding of and commitment to client service
  • A desire to work within a diverse, collaborative, and driven professional environment
131

Operations Supervisor Resume Examples & Samples

  • Drive the monthly floorset model to ensure goods are received, organized and can be placed on the floor quickly and accurately to drive customer service and following monthly outbound flow
  • Maintain a clean and organized stock room mirroring SAP functionality and FOH/BOH initiative
  • Ensure all areas of the sales floor are filled in and checked for size integrity throughout the day. Partner with team to ensure the sales floor is maintained to luxury visual presentation
  • Coordinate stock associates and ops associates to act as runners to get product out on the floor quickly at customer requests, and be responsive and dynamic to the needs of the selling floor
  • Control all inventory movements to minimize shrinkage, and to ensure the safeguarding of all company assets
  • In partnership with Corporate Operations, manage the facilities reporting and end to end process of / maintenance of store property
  • In partnership with Corporate Operations and Procurement, consistently look for ways to cut costs while improving the work environment of staff
  • Ensure fully functioning registers and enforce back of house standards for cash by reporting and managing all IT related tickets and escalate as appropriate and
  • Knowledge and operate the UPS system to
  • Responsible for the reporting, escalation and follow through of all IT related service desk tickets
132

Operations Supervisor Resume Examples & Samples

  • Three (3) to Five (5) years of supervisory experience in a liquid storage, pipeline or related industry. Experience can be substituted with demonstration of prior management experience, i.e., military, college major, etc
  • Proven ability to take initiative, train and lead subordinates to accomplish defined goals, and multitask in a fast paced environment
  • Previous lead or supervisory experience in a hazardous liquid storage facility
  • Liquid chemical inventory management
  • Demonstrated ability to manage operational budget
  • Experience in maintenance planning/scheduling downtime
  • Part inventory/order management
  • Previous experience or training for root cause analysis
  • The ability to work from decentralized instructions (written and verbal)
  • Must be able to work quickly and make informed decisions independently and accurately under pressure
  • Must be able to work with a team, take direction from supervisor(s), adhere to required work schedules, focus attention on details, and follow work rules, as well as, take on additional job responsibilities as needed
  • Basic/intermediate mechanical aptitude
  • Exemplary communications skills - both oral and written. Ability to read and understand English
  • Basic/Intermediate mathematical skills (Addition, Subtraction, Fractions, Multiplication, and Percentages) are required
  • Basic computer skills (Microsoft Office, internet, email and inventory systems)
  • Supervising hourly, non-union liquid operators in the field
133

Operations Supervisor Resume Examples & Samples

  • Proficiency in MS Office and strong general computer proficiency required
  • Must be open to flexible mid-shift hours with typical shift of Sun, Mon, Tues with 1PM start and Wed and Thurs with 9AM start
  • Experienced in analyzing data and conditions in real time and making adjustments as needed
  • 4 year degree a plus
  • Experience with FDA or ISO9000 regulations a plus
  • Automated filling equipment experience preferred
  • Demonstrated ability to analyze problems, past symptoms to root cause levels
134

Operations Supervisor Resume Examples & Samples

  • 1+ years experience with quality control
  • 1+ years experience with Warehouse Management System
  • Proficient with MS Office products, including Word, Excel, PowerPoint and Outlook
135

Operations Supervisor Resume Examples & Samples

  • Manage your work crews in compliance with the collective agreement and guidelines of the company
  • Maintain effective and harmonious working relationships with all employees
  • Plan and organize the daily work to meet customer requirements while meeting the quality criteria, budget and delivery dates
  • Perform management of working hours of its staff
  • Check and approve employee’s timesheets
  • Communicate to is working teams of project progress in relation to the objectives and challenges of the organization
  • Support teams in solving technical problems
  • Ensure that staff has the skills to perform work (coaching for the job and training) and encourage the next generation of effective leadership competence
  • Promote and ensure the health and safety of employees in accordance with applicable rules and regulations
  • Be a change agent, participate and encourage employees to propose continuous improvement plans
136

Operations Supervisor Resume Examples & Samples

  • Manage hourly staff, develop plans and work schedules for assigned work areas to achieve maximum effective utilization of all available resources
  • Serve as Perf(X) champion for the Muskegon location and actively participate in division operation A3 execution and Perfect Execution projects
  • Manage the Muskegon plant shipping and receiving work elements
  • Prepares export and customs documentation for foreign shipments
  • Responsible for Muskegon plant logistics including the preparation of trucking bills, air bills, packing slips and any other necessary documentation required for shipments. Responsible for ensuring compliance with all corporate and divisional shipping policies
  • Files and maintains record of shipments in accordance with Therm-O-Disc and Emerson Electric Company policies
  • Accesses and uses customer Web sites which could require obtaining ASN’s
  • Tracks, updates and approves web based Expedite/Freight board requests
  • Ensures all TOD policies and procedures are encouraged and complied with by all employees
  • Conducts employee performance reviews
  • Prepares and conducts corrective action with employees. Final warnings and termination will be done by Site Leader and HR
  • Works with division and other mfg. site personnel to resolve operational issues for temperature sensors (i.e., quality problem, material shortage, equipment malfunction, etc.)
137

Operations Supervisor Resume Examples & Samples

  • Manage daily pick, pack and ship operations and lead day to day associate activities to ensure to safety, quality, delivery, and productivity targets are achieved. Responsible for meeting quality standards and on-time departures of all outbound shipments on a daily basis
  • Ensure all processes and policies are implemented and adhered to by all associates. Ensure all associates are properly trained. Ensure associate awareness by communicating to the distribution team any changes that may effect the day-to-day operations in a timely manner and in a fashion that is quickly and clearly understood and recognized
  • Meet regularly with team members collectively, as well as on an individual basis to monitor progress toward meeting objectives, track performance, coach and counsel if necessary; as well as recognizing team and individual successes
  • Evaluate current procedures and practices for accomplishing objectives and develop and implement improved procedures and practices
  • Give work direction, resolve problems, and set deadlines to ensure quality and timely completion of all work
  • Review and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered
  • Performs other job duties assigned
  • Demonstrated leadership and supervisory skills and abilities
  • Excellent verbal and written communication skills
  • Computer skills (Microsoft Office, SAP, etc.)
  • Warehouse/Manufacturing experience
138

Operations Supervisor Resume Examples & Samples

  • Approach projects, challenges and interactions with a collaborative “no excuses” mindset
  • Support project executives in high volume project environment, troubleshoot daily challenges and provide leadership and guidance to point of resolution
  • Demonstrate focus on service, assisting both regional project management team and client representatives with daily operational matters as needed
  • Supervise and support the overall performance of Regional Operation Support Team, assist with career development and act as a matrix manager
  • Manage project set-up, budget and commitment functions, and project closeout for all regional projects
  • Oversee accuracy of documentation and uploading
  • Provide periodic reporting on data accuracy and timeliness of processing
  • Utilize reporting tools and proactively identify and address any data-related issues
  • Serve as point of escalation for regional daily operation issues
  • Assist in interview process and onboarding for all regional new hires
  • Liaise with PMO on rollout of new processes and changes & cascade to their respective regional teams (Process Development, Improvement, Best Practices and Documentation)
  • Provide realistic timing and resource estimates for projects, meet ALL agreed-upon schedules and milestones
  • Attend required project meetings and maintain constant communication with management teams and client representatives
  • Demonstrate a proactive focus on meeting client and project requirements in a timely and cost effective manner
  • Assist with account-wide initiatives and special projects
  • Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects
  • Comply with all Jones Lang LaSalle policies and procedures, including but not limited to ethics and business practice
  • Associate or Bachelor Degree from an accredited institution in Accounting, Business, Real Estate, Engineering, or Construction Management is preferred but not strictly required
  • At least 2 years of relevant job experience. Background or knowledge of project management is preferred but not strictly required
  • Supervisory experience is preferred but not strictly required
  • Proficiency with Microsoft Office Suite, especially Word, Excel and Outlook is required
  • Ability not only to “do” but also to teach, accept feedback, and accept help
  • Ability to prioritize and quickly shift priorities, ability to quickly adapt to dynamic client needs and process changes
  • Ability to multi-task and work both in a team and independently
  • Strong interpersonal skills with an ability to interact with executive level external and internal clients
  • Excellent presentation and training skills
  • Flexibility with work hours and travel as needed
139

Operations Supervisor Resume Examples & Samples

  • Manage and mentor Leads and Associates, including setting department-level goals and conducting regular performance reviews
  • Develop, implement and maintain effective means of communicating key performance indicators
  • Actively engage in problem solving and trouble shooting of daily issues
  • Identify process improvements to achieve goals for safety, quality, delivery (to both internal and external customers), inventory and productivity
  • Manage labor availability to complete work loads, and manage cross-training to increase labor flexibility
  • Participate in and facilitate kaizen or improvement project teams
  • Interface with other Supervisors and Leads to achieve common goals using shared resources
  • Participate in Manufacturing Design and/or Readiness reviews for new products
  • Bachelor’s degree in a technical field (physical science, engineering, etc.) preferred, or a business related field
  • Knowledge of quality principles and tools (problem analysis, statistical tools, experimental design, graphing tools, etc.)
  • Working knowledge of lean manufacturing principles
  • 3-5 years of related operations experience, experience directly supervising non-exempt staff preferred
  • Excellent computer skills, with an emphasis on Oracle and Microsoft Office Suite
  • Electro-mechanical skills and/or familiarity with oceanographic equipment a plus
140

Operations Supervisor Resume Examples & Samples

  • Front-line supervision of drivers, to include scheduling and routing
  • Serve as back-up to Bobtail Drivers and Service Technicians
  • Responsible for providing physical inventory readings
  • Maintain fleet maintenance, safety, and D.O.T. records including all
  • Truck, driver qualification, and storage facility records
  • Conduct monthly safety meetings; including facilitating remote
  • Employee attendance
  • Daily/Weekly inventory reconciliation
  • Coordinate fleet maintenance and repairs
  • Propane dispensing and/or Refined Fuel dispensing
  • Responsible for completing all branch field audits for the drivers and trucks
  • Maintain a professional image and superior customer service
  • 3-5 years’ experience in a related field
  • 1-2 years of Supervisory experience preferred
  • CDL Class B with Hazmat and Tanker endorsements
  • Ability to abide by all DOT rules and regulations
  • Safety conscious and understand safe work practices for operating in the oil and gas
  • Field and on the road
  • Must have fundamental computer skills in Microsoft Excel, Word and Outlook
  • Must be able to coach and motivate a team
  • Must pass pre-employment drug and random drug and alcohol testing
  • Must be willing to obtain an LP gas license in state which located
141

Operations Supervisor Resume Examples & Samples

  • Manage team of pharmacy operations associates to promote a working team environment and ensure best practices are shared. Works to develop employee’s skills, evaluates performance and provides feedback. Oversees resolution of employee relations issues and performance standards, productivity and service standards. Conducts hiring, training, and evaluation of staff
  • BS/BA degree or six to eight years of relevant business experience
  • 0 -2 years experience in a customer service setting; prefer one year experience ESI call center; previous supervisory experience helpful
  • General PC knowledge; MS Office, Internet, email. Excellent oral, written and phone communication skills. Demonstrated leadership skills and the ability to effectively develop and assist team members, experience training and coaching less experienced staff with the patience to explain details and processes repeatedly. Advanced problem solving skills; the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
142

Operations Supervisor Resume Examples & Samples

  • HS diploma or equivalent
  • Seven (7) years of technical experience in building engineering with a strong background in technical aspects of packaged HVAC equipment repair, maintenance and overall system design and application
  • Strong organizational and management skills
  • Ability to function effectively in a dynamic work environment
  • Excellent interpersonal and supervisory skills; strong emphasis on customer service
  • Excellent business writing and verbal communications
  • Strong analytical ability
  • Proficient in Word, Excel and other Microsoft Office Suite programs
143

Operations Supervisor Resume Examples & Samples

  • Knowledge of the company procedures and government regulations relevant to pipeline operations
  • Prior supervisory experience; or a minimum of 5 years experience in the natural gas industry Certifications, licenses, registrations
  • Possess a valid driver's license and meet company insurability requirements
  • May be required to possess a commercial driver’s license, drive a company commercial vehicle and comply with all commercial vehicle regulations. Competencies, skills, and abilities
  • Ability to plan, organize, document, prioritize and complete work efficiently
  • Strong leadership skills and the ability to manage crews at multiple locations and multiple tasks on a daily basis
  • Strong commitment to safety and have active participation in the safety program
  • Basic computer skills (knowledge of MS Office, various operating systems, and other company software)
  • Perform all work in compliance with Company standards, procedures, regulatory, and Company tariff requirements
  • Demonstrate performance and leadership toward operational excellence
  • Must be able to work with a team, take direction from supervisors, keep required work schedules, focus attention to details, and follow work rules
144

Operations Supervisor Resume Examples & Samples

  • Advanced knowledge of the Six Sigma processes and the ability to apply Six Sigma principles to production process for continual improvement and operational effectiveness. The position also requires the knowledge of and ability to identify opportunities to mentor improvements to current production processes and to guide the implementation of those improvements
  • Creates mileposts and symbols to rally support behind the vision
  • Leads strategic projects for functional area
  • Works with minimal supervision
  • Understands how the areas of their business fit into the WLES (Woodward Lean Enterprise System) and PLC (Product Life Cycle) and be able to mentor the team to provide the most impact
  • Clearly communicates and advocates the vision, strategies, alignment grids for Woodward, Business Group, Functional Area to his/her members. Participates in the process for creating the vision, strategies and alignment grids for functional area
  • Works with appropriate support staff to evaluate current work tools, processes, tooling/equipment and operational concepts
  • Excellent Project Management skills
  • Excellent knowledge of business computer systems and PC tools (e.g. WISE, SAP, MS Office)
  • Solid understanding of processes, equipment and tools used in specific areas of responsibility
  • Strong ability to analyze and make recommendations using data
  • Solid negotiation and influencing skills
  • Demonstrated experience leading continuous improvement activities through strong team-building and problem-solving
  • Ability to create and deliver presentations in a comprehensive and professional manner to department, peers and higher levels in the organization
  • Expert knowledge of lean principles (e.g. lean manufacturing). Understand how the areas of their business fit into the WLES/PLC and be able to mentor the team to provide the most impact
  • Ability to assess situations and solve complex issues on a department level
  • Ability to prioritize and manage projects with scope and impact at the department level
  • Demonstrated strong leadership skills, ability to motivate teams, and demonstrated ability to resolve complex member related issues
145

Operations Supervisor Resume Examples & Samples

  • Develop on-going process improvements for and supervise department functions to ensure efficient operations
  • Ensures all storerooms are maintained in a clean, neat and organized manner
  • Bachelors preferred
  • Warehouse management experience preferred
146

Operations Supervisor Resume Examples & Samples

  • 2+ year’s progressive experience in the field or related area (4+ if no degree)
  • Strong CI foundation in Lean or Six Sigma
  • Must have demonstrated skills in written and verbal communication, problem analysis, potential problem identification and analysis, conflict resolution, decision making and planning
  • Ability to communicate effectively with multiple levels of the organization
  • Ability to communicate effectively in a written format
  • Ability to work independently with little direct supervision
147

Operations Supervisor Resume Examples & Samples

  • 10-20 employees directly report to this role
  • Bachelor's Degree, or
  • Minimum 5 years experience order filling/processing and storage or 6 years experience in warehousing/distribution order fulfillment
148

Operations Supervisor Resume Examples & Samples

  • Overseeing that all processes are completed as stated in the P&P (procedures and processes) and pass compliance reviews with zero errors
  • Responsible for updating those teams on any and all P & P changes, compliance changes or standards and reporting to the management team that this position reports to
  • Responds to compliance/audit exceptions in detail
  • Mortgage background (preferably foreclosure)
  • Strong technical background with creating productivity reports using excel
  • Systems knowledge of MSP and PM
  • Good understanding of all aspects of Default Management loan workout and loan servicing support functions along with the associated operational policies and practices
  • Mortgage experience
149

Operations Supervisor Resume Examples & Samples

  • Lead a team of Operations Specialists and ensure development of employee skills and safe operations
  • Development and execution of the monthly and yearly budget including forecasting costs, completing variance explanations, and tracking of expenses
  • Responsible for the operation and maintenance of process equipment, instrumentation, pumps, vessels, heat exchangers, pipelines, compressors and auxiliary equipment, engines, turbines, motors, cooling equipment, valves, seals and other related equipment
  • Ensure the cost effective and efficient performance of the pumps, exchangers, all engines, and associated equipment at compressor stations, and pipelines
  • Install, repair, service and maintain instrumentation, valves, pipe, pipeline appurtenances, and associated equipment
  • Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, and gathering or storage areas, including but not limited to excavating, repairing, coating and backfilling pipelines, concrete work, painting, building erection, weed control, etc
  • Maintain, adjust, make minor repairs, and operate equipment (e.g., industrial wheeled tractors, water pumps, air compressors, expanders, coolers, test equipment, vehicles, etc.)
  • Represent the Company during contacts with landowner/tenants, public officials/emergency officials and at local meetings. (One Call, Pipeline Groups, Soil Conservation, USFS, etc.)
  • Oversee construction and/or maintenance activities performed by third parties
  • Train and oversee company and third party personnel as required (e.g., personnel in progression, transport drivers, contractors, visitors)
  • Perform governmental compliance activities (OSHA, DOT, State Agencies, EPA, USFS, etc.)
  • I.D., report and correct safety and environmental concerns
  • Actively participate in safety programs and initiatives
  • Participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans
  • Complete all applicable documentation and record keeping
  • Prior supervisory experience; or a minimum of 5 years experience in the natural gas industry
  • Basic computer skills (knowledge of MS Office including Excel, various operating systems, and other company software)
  • Must be able to work with a team, take direction from management, keep required work schedules, focus attention to details, and follow work rules
  • Previous experience in supervising crews with pipeline and compressor station responsibilities and managing multiple tasks on a daily basis
  • Previous experience with budgeting and completing forecasts and variance reporting is preferred
  • Detailed knowledge of compressor station, gathering and transmission pipeline systems operations
  • Experience analyzing, adjusting, and making minor repairs on compressor engines, pumps and other associated equipment
  • Knowledge of operating costs and best practices associated with the equipment in area of responsibility
  • Experience reading and interpreting blueprints, P&IDs, and other diagrams
  • Knowledge and experience in safe handling practices of flammable gases, liquids and high and low pressure systems
  • Knowledge of company policies, procedures and practices, and regulatory and tariff requirements
  • Prior experience operating electrical motors and centrifugal compressors
150

Operations Supervisor Resume Examples & Samples

  • Provides data on productivity measures, quality, absenteeism, etc
  • Collaborates to Six Sigma and continuous improvement projects
  • Ensures company policies are observed and collective agreements are applied
  • Ensure that all employees are aware of the health and safety issues and principles outlined in the Occupational Health and Safety Act and Regulations by offering training; verbal and written procedures; and enforcement of safe operating procedures and personal protective equipment
  • Exemplify the company's values and leadership behaviors
151

Operations Supervisor Resume Examples & Samples

  • Ensure tools, plans, people and material are available to complete assigned workloads
  • Maintaining a safe work environment (personal and professional)
  • Daily tie-in with production operations manager for work load,priority and the supervision of assigned personnel
  • Execute day-to-day operations of a group of employees to complete daily production goals in support of business requirements
  • Ensure operator training on procedures, quality documents, and safety is complete and effective
  • Lead/participate in continuous improvement activities
  • Responsible for performance management and corrective action
  • Administer and implement corrective action on incidents and FOD/other issues
  • High School Diploma or equivalent GED (education will be verified)
  • Able to successfully pass the Safe Explosive Act (SEA) background check
  • 7+ years of related experience in aerospace or manufacturing environment
  • Experience managing direct reports of 10+
  • Must be able to work flexible and changing shift schedules; day or night shifts, including weekends if necessary
  • Successful history of managing personnel in high energy assignments while promoting a safe and productive environment
  • Proven leadership skills and experience with PES improvements
  • Strong interpersonal skills, both written and verbal
  • Bachelor’s Degree in related technical field
152

Operations Supervisor Resume Examples & Samples

  • Directly supervise associates in the assigned department. This position is accountable for making decisions that affect the planning, scheduling, performance and results of assigned shift. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems
  • The normal working hours of this department is Mon – Fri, 5:45am – 2:30pm. May be required to adjust schedule by coming in early and/or leaving later to meet production objectives, attend meetings and events or provide the building leadership coverage. Must be consistently at work and on time and ensure work responsibilities are covered when absent
  • Balance team and individual responsibilities; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; able to build morale; support everyone’s efforts to succeed
  • Communicate to associates the goals and priorities of the team and department through daily contact and scheduled meetings
  • Work well with group problem solving situations
  • Be able to perform the activities of those supervised
  • Coordinate with other departments on priorities, approvals, schedule, etc
  • Monitor and maintain production worksheets with timely feedback regarding progress to team leaders and operators
  • Adjust procedures or methods as needed in order to meet production schedules
  • Take responsibility for subordinate’s activities; make self available to staff; provide regular performance feedback; develop subordinate’s skills and encourage growth
  • Complete administrative tasks correctly and on time
  • Edit time sheets for payroll. Record all attendance of associates, providing feedback to the office
  • Pro-actively ensure proper operation of all equipment in department. Ensure housekeeping and preventative machine maintenance occurs. Arrange for repairs as needed with maintenance
  • Any other assigned duties
  • 3-5 years of Supervisor Experience
  • Proficient in MS Excel and Word
  • Prefer bachelor's degree, or equivalent experience
  • Safety and Quality focused
  • Spanish speaking is a plus
153

Operations Supervisor Resume Examples & Samples

  • Great benefits package
  • Employee discount
  • Employee stock purchase plan
  • Volunteer opportunities
  • Onsite learning and development opportunities
  • Onsite gym, with a full size basketball court
  • Onsite cafeteria
  • Athletic sponsorships
  • Global career advancement opportunities
154

Operations Supervisor Resume Examples & Samples

  • Supervise and manage the activities and staff of the Client Solutions Group (CSG) by promoting a collaborative environment that produces high quality work and client satisfaction
  • Monitor the process of providing clients with all essential communication required to ensure that account corrections are addressed efficiently and accurately, which may include direct communication and coordination with client
  • Apply appropriate rules for acceptance of requests and communicate discrepancies to clients. Generate and review appropriate correspondence including daily transaction confirmations. Review daily control reports and reconcile as necessary
  • Prepare advanced account corrections using the proper systems, processing steps, transactions, and applicable transaction codes required to process correctly in an automated daily record keeping system, which may involve multiple day processing, systems, and/or coordination with other units
  • Maintain an audit trail of account corrections using the application for tracking account corrections and include back-up when required, to include periodic accounting of corrections related to specific types of account corrections
  • Facilitate review of account corrections through the using all appropriate edits, both before and after transactions are posted to the system, to ensure accuracy of data entered
  • Facilitate the quality review of all account corrections prepared by other CSG associates, at both the research and correction phases, to ensure accuracy of logic and plan for resolution
  • Provide clients with essential communications required to ensure that account corrections are being addressed efficiently and accurately
  • Monitor the processing of other tasks such as special processing functions, client reporting, ad-hoc reporting, fund balance and account reconciliation, participant and employer statement review, and monitoring of all applicable workflow queues
  • Play a lead role for any special projects for the unit/division, as well as train and mentor associates on daily tasks
  • Partner with manager to develop and maintain procedures, quality control, and related training to ensure that the unit is operating at the most efficient and accurate level
155

Operations Supervisor Resume Examples & Samples

  • Bachelor’s degree in Engineering or related field. Equivalent experience may also be considered in lieu of a degree
  • A minimum of five to ten years of experience in at-sea leadership and operations
  • Excellent communication skills. Ability to act as primary liaison between customer and operations team
  • Able to successfully coordinate the efforts of the ROV and platform personnel
  • Willing to work offshore in harsh weather environments on a rotation or callout basis
  • Must be able to pass a post-offer drug/alcohol screen and physical evaluation
  • Will be required to ride boats, barges, and air transportation to remote areas
  • Must be able to obtain a valid Passport and Transportation Worker Identification Credential (TWIC Card)
  • Have a working knowledge of survey navigation
  • Must be willing to travel internationally on short notice for up to six weeks at a time
  • Must be able to obtain security clearance
156

Operations Supervisor Resume Examples & Samples

  • 2 years Customer Service management experience
  • 2 years project management
  • 2 years coaching and development of a team of (10) or more individuals
  • Experience writing processes, procedures, and guidelines for the team or department
  • Handles first level customer escalations and work towards resolution in a timely manner to make sure all customer issues are addressed in a professional manner and resolution is met within SLA
  • Ensures that employee’s individual development plans are written, and that effective training, coaching and mentoring is provided to employees to carry out their responsibilities, maximize their potential and meet objectives while supporting them to advance in their career paths
  • Conducts monthly one-on-one, team leads and team meetings with each team member to ensure policy and procedure understanding; and to provide regular, timely feedback to each employee on their performance
  • Discuss disciplinary actions with low performers, provide the necessary coaching and resources to help them improve performance and help them apply corrective actions to meet or exceed job expectations
  • Actively participates in the interviewing and hiring process, to result in the selection of the best qualified internal and external candidates consistent with our diversity
  • Ensures all departmental goals are achieved on a daily, monthly and annual basis and all KPI’s are met or exceeded
  • Ensures the development and implementation of process improvements that will allow us to achieve our business goals while at the same time meeting our employee and customer satisfaction goals
  • E-Commerce experience
  • Knowledge and experience in Salesforce.com
157

Operations Supervisor Resume Examples & Samples

  • Schedule pipeline and marine activity as appropriate to terminal to ensure efficient operation of the facility
  • Prepare accurate and complete documentation for each move including, but not limited to plant operating order, work order, product transfer documents and research claims
  • Ensure the proper documentation is received for all inbound and outbound moves before the operation begins. Work with customers and customer representatives via telephone and fax to guarantee all movements are authorized, within the parameters of the contract, and completed in the proper sequence
  • Direct assigned operators to complete scheduled deliveries and receipts in a timely manner, including, but not limited to; tank gauging, pipeline lineups, etc. as applicable to terminal, contact surveyors/inspectors in sufficient time so these customer requirements do not impede operations
  • Ø Construct movement lineups for all inbound and outbound moves. This includes making sure all of the proper lines are displaced, filled with the proper product and directed to the proper tankage. Incumbent is responsible for documenting status of common lines
  • Coordinate petroleum related maintenance activities with maintenance department or contractors
  • Conduct training session for hourly employees with emphasis on field evaluations. Conduct monthly safety training/meetings as appropriate with hourly employees
  • Make notifications to customers, management, and sales of delays and potential problems
  • Facilitate implementation of employee involvement process
  • This position works 12 hour rotating shifts in conjunction with field operations and support personnel. Therefore, incumbent must be familiar with all aspects of terminal operations, including the following: Pipelines, vessels, transfers, tank trucks, and all applicable policies and procedures
  • Accountable for safety, security, company equipment and the quality of the customer’s products
  • Other duties as directed
  • The position requires knowledge of all commodities in the terminal as well as the modes or methods of transferring and storing product. This requires an individual to be familiar with all types of valves, lines, and pumps at the various manifolds throughout the terminal as well as pipeline company serving the facility
  • Two to four years relevant work experience required
  • Ability to handle pressure and stressful situations in maintaining product integrity over a 12 hour shift within the control room is essential
  • Demonstrated ability to effectively communicate and interact with others across all levels
  • The incumbent must be able to direct and manage others in an efficient and effective manner
  • Must have an aptitude for learning automated control systems and experience in scheduling movements using remote controlled processes
  • Basic computer skills in MS Office a must
  • Directs the work of hourly union employees to ensure safe efficient operations
158

Operations Supervisor Resume Examples & Samples

  • Reports to Value Stream manager. Budgetary responsibilities for production departments and involvement in both short- and long-term financial planning
  • Provides direct supervision to assigned employees (both hourly and salaried) through leadership, coaching, training, development, allocations of work assignments, managing employee compensation, performance appraisals, and managing employee data
  • Determines priorities, assigns resources & tasks, and provides regular performance feedback. Resolves issues and conflicts related to direct reports. Accountable for activities and results of the team
  • Adapts differing techniques and methods to deal with variations in work conditions and operations to solve complex problems. Supervises the development and implementation of improvements to work processes and tools. Applies extensive experience and knowledge of related and non-related precedents and policies
  • Leads projects and project teams. Ensures plans support business needs and goals and that project objectives and deadlines are met. Drives Lean Manufacturing principles throughout the organization
  • Work tasks encompass concepts within multiple disciplines and departments. Working tasks may include
  • Bachelor’s degree or higher from an accredited university is required
  • Minimum of 5 years of experience in manufacturing and/or manufacturing operations
  • 3 years of supervisory experience
  • Applied Lean Manufacturing knowledge
  • Strong basic computer knowledge and experience with production reporting applications
  • Demonstrated strength in 3M Leadership Behaviors
  • Self-starter / self-directed that leads with high energy and passion
  • Ability to multi-task and handle large workloads under time constraints
159

Operations Supervisor Resume Examples & Samples

  • Supervises the daily activities of staff within the Annuities Operations, Document Control Center (DCC)Department
  • Interviews, hires, and trains staff
  • Provides ongoing feedback regarding staff performance
  • Monitors and reviews daily work processes
  • Presents alternative solutions to management regarding workflow efficiencies
  • Handles and resolves complex issues with customers
  • Ability to work effectively in a team supervision environment
160

Operations Supervisor Resume Examples & Samples

  • Perform preventative maintenance checklist
  • Perform other duties as requested by the Food Service Director whenever his/her skill and/or experience would be necessary to initiate, coordinate, or complete any given program
  • Be able to work night and weekend catered events
161

Operations Supervisor Resume Examples & Samples

  • Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals
  • Provides staff leadership by promoting and ensuring safe, efficient and effective operations
  • Monitors staff training requirements and ensure all employees obtain the required skills and abilities to perform their job assignments
  • Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations; administers employee discipline as necessary
  • Ensure overall compliance with Company policies and/or processes. Escalate violations of policy and procedures with General Manager and/or Corporate personnel
  • Oversees compliance with state and district regulations
  • Attends meetings with School District Representatives and represents company in professional manner
  • Prepares and submits required customer-related reports in a timely manner
  • Documents and manages customer or employee complaints and review customer survey data
  • Responsible for knowledge of CSC contracts and accompanying operational requirements
  • Collects and audits employees' time sheets
  • Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees' time sheets as needed
  • Examines and reviews the daily exception report
  • Approves all expenditures in accord with company guidelines
  • Ensures the effective utilization of vehicles
  • Oversees the optimization of vehicle routing
  • 5+ years’ work experience required, with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1-year supervisory experience. College education can be substituted for up to 2 years required work experience
  • Supervisory experience preferred; specifically experience supervising/training a driver workforce
  • Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
  • Strong leadership skills and interpersonal skills
  • Strong organizational and group presentation skills
  • Well-developed multi-tasking and time management skills
  • Possess a valid Commercial Driver’s License with appropriate endorsements
  • Bi-lingual abilities a plus
162

Operations Supervisor Resume Examples & Samples

  • Oversee the processing of Medicare supplemental and life insurance applications following all state and federal mandated rules and regulations
  • Maintain current knowledge regarding company and industry policies and procedures and communicate to direct reports
  • Conduct training for new employees
  • Oversee internal controls to ensure accuracy, timeliness and quality of work to adhere to published SLA. Maintain Quality Assurance standards and guidelines for staff auditing
  • Assistance with new product implementation and application review
  • Performance and coaching of staff including decisions regarding development, hiring, firing, performance management, increases, etc., for direct reports
  • Identifies operational and / or potential systemic problems; identifies root causes and ensures that solutions are implemented promptly
  • Monitor workflow queues to ensure that the department is adhering to published Service Level Agreements
  • Correspond with agents, marketing agencies and other external customers to explain company policies and procedures affecting policy production and issuance
  • Prepare various reports and assist with other management tasks as needed
  • Review current processes and procedures to look for enhancements to reduce costs, provide better service or increase efficiencies
  • Associate’s Degree or equivalent 4 to 6 years of management (ideally with 15+ direct reports)
  • Strong communication skillss (written and verbal)
  • Experience managing to metrics & Service Level Agreements/Turnaround Times (TAT)
  • Strong focus on continuous process improvement
  • Ability to partner with multiple internal matrix partners
163

Operations Supervisor Resume Examples & Samples

  • Academic library experience, in Circulation/Reserve and/or Information Services
  • Customer Service experience at a high volume Service Desk
  • Evidence of effective communication and interpersonal skills, both verbal and written
  • Demonstrated knowledge of digital methods and resources used in library reference/information inquiry, discovery, and access (e.g. online databases, e-resources, course management programs, citation tools etc.)
  • Experience with Innovative Interfaces or similar ILS
  • Library instruction experience
  • Demonstrated knowledge of humanities and social sciences subjects and terminology
164

Operations Supervisor Resume Examples & Samples

  • Coach associates for improved performance
  • Complete monthly work reviews, and annual appraisals
  • Conduct section meetings
  • Note: Columbus locations will rotate between Westerville & Broad Street and could be placed in either location upon successful completion of the program
  • Strong team building skills
  • College degree in business related field
165

Operations Supervisor Resume Examples & Samples

  • High School Diploma or GED required (Bachelor’s degree in Engineering or related discipline preferred)
  • 5-7 years minimum of operations, process improvement or training and implementation experience
  • Previous leadership experience preferred
  • Must have excellent organization skills; communication skills and computer proficiency
166

Operations Supervisor Resume Examples & Samples

  • High School Diploma/GED required, Bachelor Degree preferred
  • 3+ years experience in an industrial plant environment required
  • Experience working and/or managing in a union environment preferred
  • Must being willing to work Split Shift shift (4:00a.m. to 1:30p.m.)
167

Operations Supervisor Resume Examples & Samples

  • Supervise and coordinate air carrier fueling and service operations
  • Ensures the effective operation of the air carrier fueling function
  • Issues written and oral instructions
  • Assures adherence to safety procedures
  • Recommends manpower requirements
  • Performs or assists subordinates in performing duties
  • Is able to meet the Station's attendance standards
  • One year certificate from college or technical school; or 6 months to 1 year related experience and/or training or equivalent combination of education and experience
  • In-depth knowledge of air carrier fueling and safety requirements
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedural manuals
  • Proficient with computers and software such as Microsoft Word, Excel, and Outlook
  • Flexible work schedule including evenings, weekends, and holidays
168

Operations Supervisor Resume Examples & Samples

  • Is able to meet the Station’s attendance standards
  • Proficient with computers and software such as Microsoft Word, Excel, Outlook
  • Flexible work schedule including evenings, weekends and holidays
169

Operations Supervisor Resume Examples & Samples

  • Lead a team of 15-20 employees in the Delivery or Warehouse function
  • Willingness to work varying shifts including nights
  • Ability to relocate within the U.S
  • Technical and problem-solving skills
170

Operations Supervisor Resume Examples & Samples

  • Work with terminal manager and/or operations manager to coordinate train plans and terminal plans are in harmony and to ensure inbound and outbound operations function as planned/scheduled
  • Collaborate with terminal team and contractors to ensure all intermodal equipment is in service and available for use
  • Coordinate efficient loading of all outbound freight and makes on time releases of outbound trains by directing employees and contractors to reduce the amount of unproductive track time
  • Assist terminal manager and/or operation manager in determining sufficient staffing levels and establish schedules to maximize the use of clerical and contract employees
  • Ensure all CSX intermodal safety and environmental policies are adhered to by all employees and contractors
  • Miscellaneous activities and responsibilities as assigned by manager
  • Associates Degree/2-year Degree
  • 1 or more years of experience in Transportation, Logistics, or Rail Operations
  • 4 or more years of experience in of experience in Transportation, Logistics, or Rail Operations
  • 1 or more years of experience in of experience in Transportation, Logistics, or Rail Operations
  • Transportation industry knowledge
171

Operations Supervisor Resume Examples & Samples

  • Monitors workflow and department processes to ensure production and quality goals are met
  • Develops service strategies to ensure client’s needs and expectations are met
  • Oversees all aspects of policy administration. Policy administration may include underwriting of applications, issuance and declination of coverage, review of problem files, mid-term change requests, renewals, and premium collection. Oversight could include administration or quality assurance
  • Provides assistance to the team by answering daily questions, providing ongoing developmental training to team members, encouraging self-directed research, and encouraging a positive team atmosphere. May include goal setting and coaching on a regular basis
  • Plans, organizes, and coordinates assigned programs to ensure accomplishment of client’s financial/budgetary goals and optimum allocation of resources
  • Handles and resolves escalated inquiries
  • Drives focus on a customer-focused sales and servicing environment
  • Communicates updated information to staff
  • Consults with management to improve effectiveness and efficiency of workflow and communicates trends and escalated issues as appropriate
  • Ensures department and corporate policies are followed and completes necessary paperwork/processes to ensure objectives are met and resources are available for staff
  • Interviews and evaluates potential candidates, conducts performance management, and fosters employee development
  • Responsible for the training and on-boarding of new employees
  • Monitors staff functions, mentors, and provides feedback to employees
  • Analyzes reports to ensure objectives are met and determine ways to enhance departmental productivity
  • May assign client to appropriate team members based on set standards, client complexity, and skills and experience of individual
  • Coordinates processing with various Marsh departments
  • Attends meetings with other departments to resolve issues and provide updates to management
  • Recommends training programs to ensure the continuous education and development of personnel
  • May collaborate with carriers on product enhancements, pricing, and software improvements
  • May manage new client implementation and existing client business, interfacing with appropriate areas/individuals to ensure objectives are met
  • High school diploma required and college degree preferred
  • 2 years supervisory experience in customer service or the insurance industry preferred
  • Excellent written and verbal communication skills to effectively interact with internal and external customers
  • Excellent organizational and time-management skills to handle multiple tasks
  • Detail oriented to ensure accuracy
  • Excellent problem solving skills to resolve customer service and departmental issues
  • Demonstrated leadership skills with the ability to provide team with a clear sense of direction
  • Ability to motivate and coach staff in a team environment
  • Basic knowledge of call management software preferred
  • Excellent computer skills and the ability to navigate through multiple systems without assistance
  • Appropriate license must be obtained if necessary for position
172

Operations Supervisor Resume Examples & Samples

  • Schedules, coordinates and oversees assigned capital and human resources to accomplish customer service needs regarding functional areas
  • Initiates and supervises service and/or construction orders for new main construction, main replacements, and large volume meter sets
  • Schedules, monitors and conducts quality control audits of work performed by assigned employees to ensure system integrity, regulatory compliance, and customer safety. Works closely with engineering to identify system improvements, upgrades and field functions required to maintain system integrity
  • Responds to customer inquiries and complaints involving areas of responsibility to ensure a high level of customer service and satisfaction is maintained. Coordinates activities with regard to emergencies, outages, and pressure problems
  • Establishes schedules necessary to achieve completion of mandated annual surveys, procedures, and completes various reports
  • Implements policies, procedures and standards to ensure proper administration of activities. Makes recommendations for revisions to or development of policies, procedures and standards
  • Promotes a positive company image by participating in local civic and professional organizations. May represent Company to regulatory authorities, public officials, customers and the general public involving company matters
  • Establishes business relationships with area developers, home builders, contractors and economic/industrial development groups in order to increase gas sales and expand customer growth
  • Develops and monitors functional area budgets to ensure efficient utilization of resources
  • Plans and directs the achievement of area goals and objectives within established company policies
  • Maintains adequate staffing levels to ensure proper administration of activities. Selects, develops, trains, motivates and evaluates the performance of assigned employees
  • Bachelor's degree in Business Administration or a related field and three years of progressively responsible experience in the natural gas utility industry; or
  • A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and five years of progressively responsible experience in the natural gas utility industry
173

Operations Supervisor Resume Examples & Samples

  • Work safely themselves and help their teammates work safely
  • Assist supervisors and managers in identifying and mitigating potentially hazardous conditions; and
  • Help the organization maintain a safe and healthy workplace
  • Responsible for supervising rotating shift Supervisors. This responsibility includes coordinating effective implementation of NASA/PAE procedures for site-wide utilities and related operations activities for scheduled and emergency operations
  • Responsible for administering training, safety programs, and personnel
  • Assists with the correct enforcement of the Union Agreements and its correct interpretation for administering shift operations
  • Also required on occasion to substitute for and absent Shift Supervisor
  • Eight to ten years experience as utilities operations operator
  • Experience credit given for college education
  • Good Communication skills
174

Operations Supervisor Resume Examples & Samples

  • Manages staff. Provides guidance, training and motivation as necessary to develop staff. Hires, evaluates and counsels crew. Follows corporate disciplinary procedures per established Vanguard standards as required. Sets performance standards, reviews performance, provides feedback, and recommends wage increases in accordance with all applicable Human Resources policies and procedures
  • Appropriately prioritizes work to ensure business goals are met
  • Owns and effectively manages processes within Cost Basis. Ensures processes are compliant with all regulatory requirements. Uses VUE to continuously improve processes
  • Manages relationships with both internal and external business partners. Creates and maintains service agreements to ensure clients receive the proper service
  • Supports technology elevations through high level validation, support for crew validation, and participation on calls
  • Partners with the tax team to ensure a timely and accurate delivery of the 1099-B to investors
  • Participates in and leads special projects and perform other duties as assigned
  • Undergraduate degree or an equivalent combination of training and experience
  • Minimum of three years related experience
  • Strong attention to detail, manage multiple tasks simultaneously and independently and strong problem resolution skills. Ability to take initiative and self motivate
  • Demonstrated ability to make sound decisions under demanding conditions. High degree of flexibility to adjust to new/or changing conditions
  • Excellent interpersonal skills and ability to work as a member of a team
  • Working knowledge of PCs and proficiency in MS Word and Excel
  • Working knowledge of tax policies and procedures
175

Operations Supervisor Resume Examples & Samples

  • Oversee the Operations facility by supervising production activities
  • Supervises, coaches, trains, mentors and provides guidance and assistance to staff in order to meet business goals and objectives
  • Develop, implement and maintain procedural controls and objective metrics to facilitate accurate measurements of performance and service level reporting resulting in an efficient operation
  • Manages multiple tasks and work according to criticality and prioritization to meet departmental and client SLA requirements
  • Identifies and resolve file processing issues
  • Liaison between Dealertrack and temporary employment service provider
  • Monitor, track, and report attendance and timekeeping records for all Team Members, as well as reviewing temporary service provider records
  • Ensure compliance with corporate policies and procedures, as well as providing corrective action in accordance with company policies
  • Work collaboratively with peers to manage resources and enhance work processes to meet overall service levels to internal and external customers
  • Prepare and administer performance feedback
  • Performs other tasks and activities as required to support company and departmental objectives
176

Operations Supervisor Resume Examples & Samples

  • Daily Management of area activities to ensure internal/external customer demands are met
  • Drive continuous improvement of SQDIP in area of responsibility through the use of DBS Tools
  • Daily front-line supervision of direct labor hourly staff to ensure internal and external customer demands are met
  • Enables team to meet safety, quality, delivery, inventory and productivity metrics
  • Audit Standard Work routines for kaizen opportunities. Plan Kaizens appropriately
  • Closely monitors weekly and daily build plan and coordinates labor to meet on-timedelivery objectives
  • Maximize the effectiveness of Kanban systems for area of responsibility
  • Supply Chain supervisors negotiate supply agreements with global suppliers, complete auction,
  • Enlists all associates in the commitment to excellence by communicating appropriate business information in a timely manner and conducting regular team meetings
  • Drive a culture of stretch goal attainment utilizing DBS
  • Ensures all associates are knowledgeable of, and comply with, all work policies and Quality system requirements
  • Ensure all associates are trained to perform required work
  • Manage labor throughout the day to complete work load and work to enhance crosstraining for increased labor flexibility
  • Evaluates Associates performance, development plans and merit recommendations. Coaches, trains, and counsels associates to improve performance. Works closely with HR Dept. to resolve issues resulting from unacceptable associate's behavior. Top-grades talent as required ensuring a strong team
  • Recommends hiring and terminations, partnering with Human Resources
  • Direct reports are primarily hourly associates. Total supervisory responsibility generally about 25+ associates
  • Bachelor's degree in Physical Science, Engineering, Business or related field or HS Diploma with equivalent applicable experience
  • Minimum of 1 year of leadership experience (project teams, staff supervision, etc.)
  • Demonstrated change management abilities
  • Data and fact-based problem solving skills preferred
  • Focus on safety, quality, and customer satisfaction
  • Scheduling and planning skills helpful
  • Basic financial understanding preferred
177

Operations Supervisor Resume Examples & Samples

  • Lead, coach and develop staff for Mutual Fund Operations. Create a culture of highly engaged and motivated employees. Teach team about company structure, philosophy, culture, and career progression opportunities. Ensures that his/her team achieves or exceeds operational goals. Provide guidance, training and motivation as necessary to develop staff. Hires, evaluates and counsels staff. Follows corporate disciplinary procedures per established SEI standards as required. Sets performance standards, reviews performance, provides feedback, and recommends wage increases in accordance with all applicable Human Resources policies and procedures
  • Responds to elevated client issues and makes decisions according to industry and regulatory policies and procedures. Identifies root causes and offers solutions to resolve the immediate problem as well as avoid future situations. Notifies internal partners or clients as needed based on the extent and scope of the problem. Understands and utilizes applicable resources and builds a network of contacts within SEI for assistance in handling client situations
  • Monitors and audits functions performed by the team and controls for completion of account approvals, new accounts, maintenance requests, transfers, change of ownership and other functions. Oversees performance of daily Mutual Fund Operations functions and report generation of daily, weekly and monthly activities
  • Proactively identifies trends and makes suggestions to improve operational effectiveness and the client experience. Sets measurable goals and examines ways to raise standards, improve quality, and improve overall performance of the department. Prepares and delivers ad hoc reporting, presentations, and training programs as needed
  • Creates new and enhances existing relationships with Mutual Fund Operations internal and external business partners and clients. Keeps abreast of changing landscape within SPTC and in the industry to include functional thought leadership, industry best practices, and changes to organizational structure. Responds accordingly to changes in the business environment by proposing and implementing innovative solutions to keep pace with an evolving business climate and improve operational efficiency. Acts as a change agent; demonstrates active support for department initiatives
  • Adheres to and possesses a strong understanding of SEI policies, Code of Ethics, departmental and processing procedures, and legal requirements
178

Operations Supervisor Resume Examples & Samples

  • Administer and monitor equipment Safety Lockout/Tagout system
  • Monitors and evaluates maintenance activities to expedite return of equipment and systems to service
  • Directs activities of the station Fire Brigade and acts as incident commander during plant emergency conditions
  • Leads troubleshooting of equipment problems to correct the problem or recommends corrective actions; involves operators to develop technical expertise within the work group
  • Directs all station operations at the plant during the off-shift periods as the lead management person on shift
  • Provides direct supervision of union represented employees, training instruction to operators, developmental and performance based coaching, and disciplinary action when appropriate
  • Communicates with outside parties on unit status, derates, plant operating risks, and scheduled maintenance affecting unit capability on a daily basis
  • 2 year tech degree and 3 years experience working in operations in a power plant OR a high school diploma and five years of experience working in operations in a power plant operational
  • Experience leading/supervising employees in a related field
  • Ability to train new operators
179

Operations Supervisor Resume Examples & Samples

  • Supervises assigned staff including responsibility for recruiting and performance management
  • Ensures adherence to departmental budget by managing resources and over time while staying in budget
  • Acts as an escalation point for teams, supporting all customers toensure a high level of customer satisfaction
  • Manages operational workflows; meet internal and external SLA’s(Service Level Agreements)
  • Recommends process improvements
  • Ability to operate with strong personnel management skills to motivate staff and take corrective actions when necessary
  • Ability to perform well in team environment, with staff at all levels, to achieve business goals
  • Ability to work proficiently with Microsoft Word, Excel, Power Point and Access
  • Effective English communication skills both verbal and written
  • Ability to give good quality oral presentations
  • Ability to lift 20 – 50 lbs. repeatedly, be on feet standing or walking for prolonged periods
  • Average manual dexterity in use of a PC, phone, sorting, filing and other office machines
  • Limited travel required
  • 4 years professional experience, including 1 year experience in a proven leadership role (i.e. held Team Lead or similar position), in the following areas as required for the specific assignment: Medical billing, medical records, pharmacy claims, healthcare or insurance call center, third party collections, and/or hospital settings
  • Ability to interpret an Explanation of Benefits (EOB) is required
180

Operations Supervisor Resume Examples & Samples

  • High school diploma or equivalent; college degree preferred
  • Valid state driver’s license with clean driving record; able to pass pre-employment drug testing and a background investigation as conditions of employment
  • Ability to lift 40 to 50 pounds
  • Minimum of two years’ supervisory experience in a warehouse, distribution, operations or other service-related environment
  • Computer proficiency (Word, Excel, Outlook)
  • Ability to complete paperwork in English accurately and completely
  • Strong customer service skills; values customers and communicates with them in a professional manner
  • To complete required training within the allotted time frame
181

Operations Supervisor Resume Examples & Samples

  • Industrial Engineering degree preferred
  • Strong leadership and problem solving skills
  • Advanced knowledge of Microsoft Office
  • Able to analyze large amounts of data
182

Operations Supervisor Resume Examples & Samples

  • Supports QVC’s commitment to customer service in the performance of all job duties. Provides leadership and displays enthusiastic commitment to behaviors and values consistent with The QVC Difference. Creates a positive, motivating work climate. Models proactive employee relations
  • Supervises day-to-day operations for the assigned area, partnering as necessary with other departments. Circulates around area, prioritizes, assigns and reviews work to maintain departmental efficiency and meet productivity, volume and quality goals
  • Creates and maintains a clean, safe working environment for all employees
  • Identifies, reports, and communicates to the department manager, trends and/or irregularities. Takes a proactive approach to analyzing deficiencies and developing plans to correct. Recommends and implements solutions by involving staff in problem solving to obtain the best results
  • Works cooperatively, utilizing a team supervisor approach to achieve performance goals established for both base and flex employee groups
183

Operations Supervisor Resume Examples & Samples

  • Coordinate weekly product storage and segregation requirements with the stevedoring company management
  • Input daily warehouse pallet counts to compare to Produce Pro inventory system
  • Review reports to determine product mixing and formulate corrective action
  • Monitors vessel and warehouse operations to ensure production levels are maintained
  • Enforce all company safety policies and procedures
  • Report all labor deficiencies, operation detentions and intermodal equipment damages to respective personnel in a timely manner
  • Work with Operations Manager to maintain productivity and labor costs within budget
  • Review contractor’s labor logs
  • Perform warehouse functions as needed
  • 4 year degree in a related field, from an accredited institution, and/or equivalent work experience
  • Knowledge of Microsoft Office programs (i.e. Excel, Word and Outlook)
  • Must be able to work a flexible work week schedule
184

Operations Supervisor Resume Examples & Samples

  • Four-year college degree from an accredited educational institution with a preferred GPA of 2.70 or higher, or
  • Minimum of 3 years recent supervisory experience outside of J.B. Hunt, or
  • Military Non-Commissioned Officer with at least 3 years of supervisory experience (i.e., minimum E-4)
  • Dispatch and supervise a group of drivers
  • Route or pre-plan delivery of freight to ensure on-time service
  • Involvement in the financial analysis as it relates to the specific profit-and-loss statements
  • Monitor compliance with safety and Department of Transportation regulations
185

Operations Supervisor Resume Examples & Samples

  • Provides service to all customers that meets or exceeds customer expectations with regard to the entire customer experience
  • Resolves unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders
  • Interacts with customers to solve and rectify any issues and improve the overall customer experience
  • Serves as a positive representative of the Company to drive customer satisfaction and loyalty to the Company
  • Bachelor’s Degree in a business related field
  • Previous experience in the waste services industry
  • Experience in labor relations
  • Certification as may be required by regulation for TRD supervision
  • Ability to adhere to Company policies and rules set forth; promotes the Company’s safety standards; does not take inappropriate risks
  • Ability to direct large staff
  • Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
  • Collaborative; builds and works with teams
  • Strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing
186

Operations Supervisor Resume Examples & Samples

  • Interact with customers to solve and rectify any issues and improve the overall customer experience
  • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company
  • Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams
187

Operations Supervisor Resume Examples & Samples

  • Coordinates and assigns work to Operations Specialists and Project Specialists to ensure accurate and consistent documentation as well as timely data entry of information into the data management systems for purposes of client invoicing and third party payments, specifically for onboarding customers and project execution
  • Monitors progress through the documentation and establishment of the business relationship with third party suppliers as well as update of data management systems until the client is transitioned
  • Coordinates efforts of Operations Specialists to ensure effective and smooth transition of the client’s book of business from the incumbent’s services to those selected by Republic Services. This includes monitoring the award of business, initiation of service, and follow-up so the client’s services are uninterrupted
  • Establishes work schedules for the team to ensure clients have minimal impact
  • Trains staff on procedures and computer systems
  • Reviews daily activity to ensure that resources are deployed in a manner to meet all implementation commitments as it pertains to account set-up and award
  • Provides statistical reports to the leadership team that reflect performance of Implementation and Conversion team activity
  • Establishes an environment of continuous improvement within the team
  • Provides instruction and guidance to direct reports
  • Trains, coaches and counsels team members as needed
  • Works with National Accounts Customer Service department to eliminate peak case volume count and outstanding customer issues
  • Minimum of 2 years of supervisory experience in a fast paced environment. (Required)
  • Minimum of 2 years of customer service or operations experience. (Required)
  • Experience utilizing metrics to establish and measure team performance goals
188

Operations Supervisor Resume Examples & Samples

  • Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow
  • Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved
  • Attend all required training sessions, staff meetings, etc
  • Ensures that accurate and thorough documentation of necessary records is performed
  • Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order
  • Maintains active communication with other service areas to ensure accurate documentation and quality
  • Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation
  • Reports all unsafe situations or conditions to area lead, supervisor or manager
  • May be trained to repair plasma center equipment
  • Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
  • Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager
  • Assist in the training of new employees and retraining of current employees
  • Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives
  • Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Standard Operating Procedure Manual, OSHA, CLIA and cGMP
  • Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures
189

Operations Supervisor Resume Examples & Samples

  • Observe loading operations to ensure conformance to Company policies and procedures, as well as, Federal Department of Transportation regulations
  • Responsible to ensure all activities meet or exceed Federal and State safety regulations and guidelines
  • Provide oral and written communication to all levels of employees within the Company
  • Drive results and continuous improvement in the organization
  • High School diploma and/or some secondary education. (Degree Preferred)
  • 5 - 10 years leadership experience preferred. A combination of education and experience is acceptable
  • Practical knowledge of root cause analysis
  • Walk up to 400 feet regularly
  • Walk up and down steps frequently
  • Stand up to 8 hours per day
  • Visual acuity up to 10 feet
  • Frequent bending
  • Lifting up to 50 lbs
  • Sitting up to 4 hours per day
  • Interacts with numerous motorized material handling equipment in tight spaces throughout the workday
190

Operations Supervisor Resume Examples & Samples

  • Develop daily delivery plan utilizing equipment, manpower and other resources to ensure an effective, efficient operation
  • Communicates company safety program and enforces safety rules and compliance with all government regulations
  • Ensure proper work methods are utilized at all times
  • Completes necessary paperwork accurately and in a timely manner to ensure an efficient and steady flow of information
  • Extensive knowledge and effective use of the local union contract
  • Effective verbal, written and interpersonal communication skills
  • Bachelor's degree in transportation or related area
  • Knowledge of company policy, procedures, and applicable collective bargaining agreements
191

Operations Supervisor Resume Examples & Samples

  • Directly supervise all activities of dockworkers and other support personnel engaged in loading and unloading trucks and in moving and storing materials or products. Assign job tasks to workers according to loading and unloading schedules. Verify materials loaded or unloaded against work order or bill of lading. Direct workers to move materials or products to storage areas or production departments
  • Coordinate work assignments, monitor performance and provide training on job duties, company policies and procedure. Train new employees in job duties. Develop improved performance of employees through feedback and coaching. Draw conclusions from coaching and analyze to determine if further action is necessary to facilitate satisfactory production levels. Ensure effective performance management of assigned employees while creating a teamwork environment
  • Dispatch drivers for delivery and/or pickup of freight. Assign motor vehicles and drivers. Compile list of available vehicles. Assign vehicles according to factors, such as length and purpose of trip, freight requirements, and preference of user. Issue keys, record sheets, and credentials to drivers. Record time of departure, destination, cargo, and expected time of return. Investigate overdue vehicles. Establish service or delivery routes. Direct activities of drivers, using appropriate communication devices
  • Provide a clean, safe environment for all personnel and visiting customers. Foster safe handling and storage of hazardous materials as provided by the Department of Transportation
  • Ensure that all work is performed according to company approved procedures, standards and specifications for dock and office operations
  • Ability to work long hours including weekends and in inclement weather conditions
192

Operations Supervisor Resume Examples & Samples

  • Lead a team of approximately 20 to 40 hourly associates to safely produce product and fill customer orders on time and to specification, while achieving productivity targets
  • Engage the workforce in continuous improvement of key business metrics. Utilize lean manufacturing tools to eliminate waste. Lead Rapid Improvement Events (Kaizen) when applicable. Write, implement, and improve standard work
  • Plan daily production activities in keeping with the company’s goals and objectives and align projects to meet requirements
  • Ensure timely planning and production of material to the end customer or upstream production needs
  • Oversee and review the accuracy of producion in accordance with all ISO and quality standards
  • Ensure all operations functions are performed safely and in accordance with established EHS procedures
  • Maintain and issue operations performance KPI’s
  • Identify and implement cost reduction measures to drive operational efficiency
  • Plan for the development of the staff by organizing training sessions
  • Provide leadership select, develop and evaluate personnel to ensure the efficient operation of the business
  • Manage and communicate cross functionally within the organization, with suppliers, and service providers to support site-specific shipping functions
193

Operations Supervisor Resume Examples & Samples

  • Provide insight to operational and statistical trends within the ITC using call center data
  • Responsible for meeting both recurring and ad-hoc needs for data analysis, and must distribute correct and relevant information in a timely manner. This includes using quantitative tools to assess the impact of business trends on productivity, quality, and timeliness and making recommendations based on the analysis of the data thereby continuously improving management decision-making
  • Assisting the client services group in assessing data requirements. This position places heavy emphasis on new data development that includes participation in creating the framework for new processes, and systems in response to changing business needs
  • Four years’ relevant experience and strong knowledge base in our business or similar industry
  • Credentialed or possesses relevant work experience to conduct insurance verification research, facilitate the prior authorization process, provide claim support services, and give presentations
  • Computer literacy is essential to the position
194

Operations Supervisor Resume Examples & Samples

  • Entering suggestions into database within 24 hour of submission
  • Reviewing suggestion with submitter within 48 hours of submission
  • Scheduling bi-weekly review with pillar leads & volunteers to review all open suggestions in database
  • Update all suggestions in database after each bi-weekly review
  • Verify each open suggestion has project leader(s) & establish a deadline for each suggestion
  • Review status of all Kaizens at each bi-weekly review
  • Lead projects for operational improvement actions
  • Establish cost savings & document in database
  • Establish project leader(s) & establish a deadline for each suggestion
  • Develop training plan based on Radar chart(s)
  • Develop presentations for each pillar for the quarterly board review
  • Meet targets for 80% implementation of approved items
  • Ensure cell status is correct & generate accurate downtime pareto charts
  • Submit orders for new/replacement tools requested by E leaders
  • Timecard review/approvals
  • Resource planning
  • Corporate training requirements
  • PLM (goals, results, etc.)
  • Overtime equalization
  • Weekend overtime schedule
  • Posting 2nd shift priorities & work assignments
  • Posting daily unattended testing schedule
  • Vacation scheduling/absences on Sharepoint calendar
  • Discipline
  • Grievances
  • Manage mileage accumulation vehicle
  • Experience with Powertrain Test operations
  • Good attitude
  • Must be able to work and communicate with engineers and mechanics at various levels across the organization
  • Basic mechanical background with engines & engine testing
  • Working or supervisory experience in an SBU environment
  • Experience with World Class Manufacturing requirements (pillars, operations, etc.)
195

Operations Supervisor Resume Examples & Samples

  • Participates in the establishment of policies, procedures, reporting and tracking mechanisms that result in an efficient operation
  • Develop project requirements and implementation schedules in conjunction with operations team members
  • Maintain Service Level Agreements with Clients for all transactions
  • Develop, implement and maintain procedures controls and objective metrics to facilitate accurate measurements of performance and service level reporting
  • Supervises, coaches, trains, and mentors and provides guidance and assistance to staff in order to meet business goals and objectives
  • Interview applicants and make recommendations to human resources department for new hires
  • Participate in and make recommendations for employee recognition program
  • Provide disciplinary action in accordance with company policies
  • Work collaboratively with peers to manage resources and enhance work process to meet overall service levels to the internal and external client groups
  • Ensure compliance with corporate policies and procedures including safety and ergonomic training within the internal department
  • Prepare and administer performance feedback and focal reviews on time
  • College degree with a business major or equivalent business experience preferred
  • One to two years previous supervisory experience, preferably in a high volume production and customer service environment in banking, insurance, mortgage or vehicle title administration preferred
  • Strong leadership skills, including the ability to coach, motivate and instruct others in order to reach desired results in quality, production and accepted service levels
  • Excellent written and verbal communication skills including MS Office, Word and Excel
  • Possess problem solving and advanced decision making skills
  • Vehicle title management experience desired
  • Quality Six Sigma or Lean experience desired
  • Ability to adjust priorities as needed to support business requirements
  • Ability to work a swing shift schedule
196

Operations Supervisor Resume Examples & Samples

  • Have a high school diploma or equivalent (GED). Bachelor's degree preferred
  • The ability to supervise a field staff of EMTs and Paramedics
  • Knowledge and experience in ambulance service operations in a non-emergency transportation environment
  • A minimum of one year of experience as an Emergency Medical Technician performaing patient care activities in both basic life support and advance life support environments. Three years of experience preferred
  • Current Nation Registry EMT or Paramedic certification
  • Experience in operating an ambulance with a driving record that is in compliance with current internal standards
  • Have expertise in Microsoft Office software applications
  • Have effective oral, written and interpersonal communications skills
  • Be highly organized and able to plan out implementation of projects
  • Must type 25 wpm
  • AMR's Vision and Core Values
  • The geography of Washington, DC and surrounding areas
  • Supervise and direct staff effectively including performing activities such as personnel selection, performance evaluation, mentoring, coaching, and administering corrective actions when needed
  • To work in a stressful, fast paced environments
  • Solve problems with available resources and manage competing priorities
  • Act as a liaison with patients, customers, vendors, and regulatory agencies
  • Complete and submit reports and written documentation in accordance with deadlines
  • Reconcile and review Patient Care Reports and other field paperwork daily and completely
  • Understand the concepts and practices of Complete Quality Improvement and Quality Assurance
  • Troubleshoot equipment and be able to complete basic repairs where appropriate
  • Ensure consistent and fair treatment of employees
  • Act as a role model in behavior that is demonstrative of AMR's Vision and Guiding Principles
197

Operations Supervisor Resume Examples & Samples

  • Provide hands-on supervision and assist with the management of the day-to-day operation of the facility, including shipping, receiving, inventory control, quality control, staffing, and some personnel related issues, budget planning and safety
  • Supervise receiving function to ensure timely and accurate receipt of inbound product
  • Supervise Aquapacking Process/hydration operation
  • Supervise and plans packing schedule
  • Ensure accurate and on-time fulfillment and shipment of all customer orders
  • Supervise and train the Production Team to optimize productivity and promote growth
  • Maintain precise inventory and work closely with planning function to minimize product shrinkage/overage
  • Ensure all quality control processes are rigorously adhered to and all facility personnel are well-trained in all quality control procedures
  • Work with facility manager to plan production capacity and staffing levels; schedule personnel and other resources appropriately to efficiently execute the production plan
  • Assist facility manager in planning, preparing and executing high-volume seasonal operations
  • Work with the Operations Manager to help develop, implement and facilitate processes that focus on achieving measurable improvements to production efficiency, inventory management, quality, fulfillment accuracy and on-time delivery
  • Work closely with Warehouse Management Systems team (WMS) in order to understand, maintain knowledge of and help manage the operation and training of the WMS
  • Gather operational data and publish metrics/reports
  • Analyze operations and recommend improvements to maximize the efficiency of the operation
  • Act as backup to facility manager and other facility supervisors, and perform in those roles when necessary
  • Other responsibilities and duties as assigned
  • Minimum of 5 years of previous supervisory experience in distribution operations
  • Previous experience working within floral or perishables industry in high-volume, seasonal distribution environment preferred
  • Dedicated commitment to customer service and fostering a team environment
  • Excellent ability to prioritize work against tight timelines, operate with a sense of urgency and perform under pressure
  • Must be a team player, good motivator and must be able to provide coaching and training in a positive and effective manner
  • General knowledge and/or experience in Quality Control
  • Able to perform manual labor such as lifting, bending, and moving boxes weighing up to 40 lbs
  • Able to perform repetitious movements including pushing, pulling and grabbing
  • Able to withstand working long hours in a cold environment
  • Proficient ability with MS Word, MS Excel and MS Outlook, WMS System, AFO and RF Guns
  • Bi-lingual in English and Spanish highly desired
198

Operations Supervisor Resume Examples & Samples

  • 40% - Operational Leadership
  • Ensure effective and efficient operations with a culture of continuous improvement. Maintain the production practices that support the food safety program in the facility. Monitor product quality and production operations to meet customer expectations
  • 30% - Safety
  • Champion safety processes, ergonomic efforts and creating an environment where all team members hold each other accountable for keeping their co-workers safe. Actively work to prevent/eliminate hazards that cause injury or illness
  • 20% - Employee Engagement
  • Create an environment where all are expected to be active members of the team – involved in the business. Recognize and celebrate successes. Challenge people to be better than they thought possible. Create opportunities for growth and development. Ensure an inclusive environment that is representative
  • 10% - Other Duties
  • 1 year experience in a manufacturing operations environment
  • Previous Supervisory experience in a meat rendering facility
  • Knowledge and/or previous experience for the operation of forklifts, bobcat and rail car mover
  • Knowledge and understanding of W.H.M.I.S
  • Demonstrated strong problem solving and trouble shooting skills
  • Mechanically inclined to troubleshoot equipment related issues
  • Strong communication and presentation skills: verbal and written
  • Be process oriented
  • Demonstrated skills of team building, conflict resolution, innovation, and change within the work force
  • Ability and willingness to work a flexible schedule as required
199

Operations Supervisor Resume Examples & Samples

  • Actively support the Safety Committee and all HSE initiatives
  • Direct the development and administration of training programs for the enhancement of work team skills
  • Ensure employees are trained per applicable standards and adhere to rules in order to deliver safe/efficient system service
  • Manage and ensure that the Central Control Certifications as well as Driver’s Certifications and any other Certifications are maintained
  • Your knowledge of mechanical, electrical, electronic, pneumatic &/or hydraulic systems will be an asset
  • You demonstrate critical attention to detail and deadlines, and are self-motivated
  • You possess strong organizational and prioritization skills
  • You are required to occasionally move equipment/tools, etc. weighing approximately forty to fifty (40-50) pounds
  • You will be required to move, operate, communicate, recognize, ascend/descend, detect, work around and in, an environment subject to various climate and weather conditions as well as varying levels of noise and lighting
  • You will complete all other duties/responsibilities as assigned
200

Operations Supervisor Resume Examples & Samples

  • Proven hospitality experience
  • The ability to deal with pressure and work with a small functional team
  • A passion for the Hospitality / Tourism industry
  • Be a results driven team leader
201

Operations Supervisor Resume Examples & Samples

  • Operate, maintain, monitor and repair all facets of primary owned and leased infrastructure including HVAC, electrical systems, mechanical systems, building automation and plumbing
  • Review, manage and operate all monitoring systems including BMS, electrical power, fire panel, generators and batteries
  • Support and consult with Corporate Facilities, Engineering, Operations and/or Security while participating on cross-functional teams
  • Conduct periodic surveys and makes recommendations to enhance capabilities and/or correct operating vulnerabilities
  • Oversee third party contracts and ensure compliance to specifications and terms
  • Manage vendor activity ensuring quality control, procedure development, internal protocol and industry safety practices are met for critical facilities equipment including UPS, Generators, ATS, switchgear, fire suppression, controls, and chiller plant
  • 2 or 4 yr college and/or trade school and/or comparable field experience in critical systems environment
  • 5+ years experience supporting Data Center or comparable critical environment
  • This position is on call 24 x 7 and must have flexibility to travel
  • OSHA 10 training or equivalent safety training
  • Understanding of commercial building power generator/switchgear/ATS and UPS systems. Familiarity with Liebert UPS, Square D electrical gear, ASCO gear and Cummings generators a plus
  • Familiarity and understanding of building monitoring system operations
  • Ability to work a flexible work schedule when needed -- i.e. deployments, hot months, emergency call, off shift, vacation coverage
  • Ability to stand, walk, climb up and down ladders, and engage in similar physical activities as necessary to access all areas of facilities to operate, repair and maintain
  • Able to maintain professional demeanor and make decisions within job responsibilities/scope in the high pressure environment that is typical of a Critical Systems environment
  • Troubleshooting, problem solving and decision making skills
  • Thinks & Acts Strategically
  • Builds Effective Working Relationships
  • Innovator/self starter
  • Ability to project professionalism over the phone and in person
  • Commitment to "internal client" and customer service principles
  • Willingness to take initiative and to follow through on projects
  • Comfortable working with talent, artists and high profile individuals
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
  • Knowledge of commercial electrical, mechanical systems and facility operations
  • Knowledge in AutoCAD and ability to read MEP drawings
  • Operating and implementation abilities on Building Management Systems and CMMS
  • Ability to perform troubling shooting on critical system elements
202

Operations Supervisor Resume Examples & Samples

  • Handle escalated customer issues as needed
  • Provide direction to team regarding duties and goals
  • HS Diploma or GED with some college coursework required, two or four year degree preferred
  • Two years of supervisory experience in a production-oriented environment, prefer automotive, inventory management or warehouse experience
203

Operations Supervisor Resume Examples & Samples

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience. (Bachelor’s degree in related field preferred.)
  • 2+ years related leadership experience in a warehouse and/or distribution environment is required. Advanced knowledge of WMS Systems, Big Box Distribution, and/or multi-channel retail fulfillment preferred
  • Knowledge of (Warehouse Management Software, Time Reporting Software, Microsoft Office Software such as Excel and Word, Radio Frequency Devices, and Computer Skills) Some One World/JDE knowledge will be taught if not applicable at the time of starting the role
204

Operations Supervisor Resume Examples & Samples

  • In conjunction with the Practice Administrator, the operations supervisor will supervise clinic support staff ensuring staff’s effectiveness in meeting the needs of patients and physicians served. Works closely with physicians, physician assistants and other patient care providers to ensure their clinic needs are met
  • Responsible for the efficient throughput of patients from the time of check in until discharge while ensuring patients have an exceptional customer service experience in the clinic setting. This includes the responsibility of the RFID/Radiance trackers for staff and patients, also including the through put of the RFID/Radiance process
  • Coordinates the process for PROMS including, distribution if Ipads and PROMS completion for each patient
  • Adhere to budget by ensuring proper supply utilization and maintain supply inventory for clinical operations
  • Works with Practice Administrator to coordinate training of clinic staff and assists with the recruitment of new staff. Assists in writing and updating job descriptions, makes decisions regarding employees requests, coordinates staff meetings, coordinates performance appraisals, monitors progress and attainment of mutually agreed upon goals for the clinic staff
  • Establish schedules to cover daily tasks and to provide coverage during absences of other clinic support staff. Ensures that phone coverage is maintained during vacation or absences with clinic support staff and during lunch periods. Coordinates with the Practice Administrator to ensure proper coverage for time off. Also, responsible for clinic support staff scheduling to ensure adequate resources are available to meet the needs of the clinic. Responsible for Payroll functions utilizing Kronos Time Keeping System
  • Informing Practice Administrator of any bumped clinics to maximize efficiency and patient satisfaction with the clinic area
  • Works with Practice Administrator to resolve problems among patients and clinical support staff as necessary. Collaborates with Patient/Family Relations to resolve service issues in a timely and appropriate manner
  • Ensures that clinical staff collects co-pays / past balances due and charges for clinic visits on day of service to maximize clinic revenue
205

Operations Supervisor Resume Examples & Samples

  • General product knowledge
  • Some analytical ability where problems are not difficult or complex
  • Oral and written communications skills
  • Bachelor Degree or equivalent experience
206

Operations Supervisor Resume Examples & Samples

  • Front-line supervisor in the Customer Care department
  • Responsible for coaching, motivating and developing a team of Call Center associates handling private label credit cards
  • Motivate and develop associates with innovative recognition techniques to ensure individual and team performance expectations are met
  • Ensure team compliance with quality, productivity and retention standards
  • Drive revenue generation results by implementing innovative solutions to overcome obstacles
  • Write and administer effective formal performance appraisals, performance coaching and progressive discipline
  • Initiates and implements appropriate actions to ensure department standards are met within the section
  • Conducts and attends communication meetings
  • May establish and maintain relationships with relevant client representatives
  • Identifies, resolves, and escalates concerns (associate, system, and client) as needed
  • Addresses and resolves associate issues by exercising good judgment and acting as an associate advocate
  • May represent Alliance Data in various recruiting events
  • Successfully manages key projects through the achievement of critical milestones and project deliverables
  • College degree or 2+ years equivalent experience in a Call Center environment with demonstrated leadership abilities
  • Ability to handle multiple tasks in a fast paced changing environment
  • Basic analytical and mathematical skills
  • Basic PC skills in a Windows environment
  • Demonstrated credibility among co-workers
  • Fluency in English and Spanish – is a plus
207

Operations Supervisor Resume Examples & Samples

  • Assists Operations Manager in overseeing the day to day operational needs
  • Assists in hiring, developing and mentoring operations staff
  • Assists with reviewing employee performance for the purpose of corrective action, salary increases and promotions
  • Manage department when Operations Manager is unavailable
  • Monitor and maintain quality production values
  • Organize and coordinate studio and control room resources
  • Maintain media to comply with closed captioning guidelines
  • Fill-in as Technical Director as needed
  • Assist Operations Manager with scheduling personnel and efficient department operation
  • Promote teamwork and a positive work environment
  • Update and document procedural information for users
  • Assist engineering with troubleshooting system problems
  • Develop methods for file transfers and video conversion processes
  • College degree with a concentration in television production or equivalent experience preferred
  • Should have at least five years’ experience working in a fast paced television newsroom production environment, knowledge of newsroom automation systems, online storage, and computer languages. Familiar with IT infrastructure and workflows
  • Management: Must have the ability to organize and manage shifting priorities under tight deadlines and in pressure situations. Must have the ability to multi-task and adapt quickly to change
  • Leadership: Demonstrated ability to lead people and obtain results through others
  • Applications: Requires strong technical aptitude and experience with television control room and studio production technology including production automation systems, newsroom editorial software, file transfer protocol and non-linear editing systems
  • Communication: Excellent interpersonal and verbal communication skills with the ability to clearly communicate with all levels within the organization and with external vendors
  • Interpersonal: Ability to build relationships and motivate others
  • Teamwork: Requires adaptability, enthusiasm, initiative, ability to handle criticism, even temperament and a positive approach to problem solving. Must work effectively within a team environment
  • Must adhere to attendance guidelines
  • Must be able and willing to work different shifts and be flexible with schedule changes
208

Operations Supervisor Resume Examples & Samples

  • Evidence of effective interpersonal and communication skills
  • Experience in promoting a positive customer service perspective
  • Demonstrated knowledge of a library’s customer service philosophy, policies, and practices
  • Demonstrated knowledge of supervisory practices, principles and techniques
  • Experience in investigating, recommending, and implementing new technologies
  • Experience in acting independently and creatively with a high degree of initiative in the delivery of new and innovative technologies
  • Experience in instructing a wide array of individuals, including faculty and students, in the use of a variety of creative technologies and software
  • Experience in completing work within specified deadlines
  • Experience in using analytical and problem solving skills
  • Demonstrated knowledge of technology trends and best practices
  • Demonstrated knowledge of at least 3 of the following: 3D printing, 3D scanning, electronic parts and equipment, Arduino, Raspberry Pi, textiles and sewing equipment, multimedia production (video and/or audio),
  • Experience in working independently and using effective communication/problem solving skills to efficiently identify issues, concerns and interests and provide effective solutions
  • Demonstrated knowledge of the principles, concepts, and practices of project management
  • Experience working with diverse student populations
  • Experience in effectively establishing and maintaining effective working relationships with colleagues at all levels
  • Experience in collaboration and team building
209

Operations Supervisor Resume Examples & Samples

  • High school graduate or GED
  • 5 to 8 years of production experience within a manufacturing environment
  • Plan, schedule and oversee work performed by employees in Assembly and Maintenance
  • Reviews and maintains functional area operating expenses
  • Instruct/train/orientate employees on products, tools, processes and programs
  • Evaluates performance and training requirements of shop employees; determines disciplinary action as required
  • Maintain product specification and standard references and assembly procedures
  • Data entry of company records into SAP and other applications
  • Maintenance of office and shop equipment, including fire extinguishers, gauge calibration, etc., arranging for external review or repair as required
  • Ensure safe working practices and use of personal protective equipment as required
  • Schedules maintenance of equipment
  • Liaises with production, inside sales and manufacturing to coordinate work to meet customer requirements
  • Responsible for the safety of self and others
  • Post secondary manufacturing or petroleum industry technical courses
  • Cameron and competitor product and repair process knowledge
  • Expert knowledge of ball, gate and plug valves, PSV’s and actuators
  • Solid supervision skills
  • Working knowledge of Microsoft applications and SAP
  • Experience instructing on health, safety and environment
210

Operations Supervisor Resume Examples & Samples

  • Lead and direct all daily operations of the terminal in a safe, cost efficient and customer focused manner
  • Use team work to achieve high levels of customer satisfaction
  • Work with customer service group to promptly resolve customer complaints and deviations
  • Responsible for effective supervision of personnel involved in the handling of customers' products by ensuring the product from vessels, tank cars and tank trucks is handled with maximum efficiency and minimum cost, while mantaining product integrity
  • Responsible for completing all paperwork required for every product move/transaction thoroughly and correctly
  • Responsible for preparing, conducting and/or recommending professional training and development for subordinates
  • Required to be an active member of the terminal leadership in the evaluation and direction of terminal efforts
  • Responsible for training workforce (operational, procedural, and equipment)
  • Responsible for conducting practical field evaluations
  • Assist EHS department with various inspections, including tracking, logging and enforcement
  • Assist maintenance / engineering with permits, contractor training, contractor management
  • Provide weekend scale coverage
  • Provide back up for order processing and packaging
  • Responsible for scheduling overtime to cover operator shift vacancies
  • Minimum 5 years experience in an industrial union setting. Oil or chemical terminalling or facility processing is preferred
  • Practical knowledge of environmental regulations; chemical operations and/or chemistry; maintenance skills
  • Basic computer skills (knowledge of MS Office, various operating systems and other company software
  • Ability to establish and maintain working relationships at all levels of the organization
  • Ability to multitask and take direction from management constructively
  • Must be able to present ideas professionally and effectively
  • Must have and maintain a positive attitude, take pride in work and in that of subordinates and maintain integrity, openness and trustworthiness
  • Must be able to manage during times of vagueness and with limited information
  • Must be able to communicate, verbally and in writing, in English
211

Operations Supervisor Resume Examples & Samples

  • Effectively communicate to Union employees
  • Oversee safety training program of all personnel
  • Effectively communicate with rail road and trucking and vessel companies to ensure continued operations
  • Train subordinates in bulk material handling
  • Effectively manage the unloading of lake and ocean vessels
  • Interpret company policies to workers and enforce safety regulations and policies
  • Has understanding and grasp of environmental regulations
  • Analyzes and resolves work problems
  • Schedules Union employees
  • Must be available to work any shift in a 24/7 operation, including holidays and weekends as required
  • Primary shift will be night shift
  • Cover vacations and aletrnate shifts when needed
  • 3 years of related experience required
212

Operations Supervisor Resume Examples & Samples

  • Counsels, coaches, and trains drivers and dispatchers. Tracks trip performance measures, route begin on time, performance, incidents, etc
  • Ensures that drivers are performing assigned duties correctly and safely and that they meet all job related specifications
  • Prepares operational reports/schedules. Maintains accurate daily records of operations
  • Dispatches as needed. Reconciles previous day deposits
  • Responds to customer comments
  • Other responsibilities may include: road checks, routing, training, payroll, and other administrative tasks as required
  • May assist in driver hiring in accordance with company standards
  • Class B CDL
  • 1-3 years of transit or related experience
  • 2-3 years driving experience preferred
  • Supervisory experience strongly desired
  • Problem solving and analytical abilities
  • Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively
  • Working knowledge of Microsoft Word and Excel
213

Operations Supervisor Resume Examples & Samples

  • Supervise the activities of staff in mail receiving, processing, sorting and shipping operations in a timely, cost effective manner, consistent with established operations procedures and USPS
  • Meet or exceed productivity goals established for mail operations functions
  • Ensure accuracy of direct mail processing and preparation operations in accordance with USPS requirements, customer requests, and established procedures
  • Train assigned on-site staff and follow-up to ensure work is accurate and complete
  • Maintain confidentiality of all internal systems, procedures, and customer data and personnel information
  • Establish and maintain positive relationships as needed with customer operational staff, applicable USPS staff and vendors
  • Plan and recommend appropriate staff levels consistent with workload demands
  • Assure that operational supplies are on-hand and available at all times
  • Maintain a clean and orderly environment in all operations areas of the Regional Processing Facility
  • 1+ year of management/supervisory experience in a production/processing environment required. The successful candidate will have prior experience in both operations and customer service. Candidate must have a High School diploma or equivalent degree
  • Candidate must possess excellent verbal and written communications skills
  • Ability to work in a fast-paced, dynamic work environment
  • Must be detailed oriented and have strong customer service skills
  • Must have the ability to make quick decisions within tight timelines
  • Must be able to be provide supervision, training, and/or development of facility operations employees and contract staff
  • Must be able to solve problems involving multiple functional areas of mail operations and logistics
214

Operations Supervisor Resume Examples & Samples

  • Ensure team direction is aligned to plant KPI?s in safety, quality, delivery, cost, productivity, and morale. Perform daily administration of resource allocation, time & attendance monitoring, daily problem resolution, daily log updates, checks of shift start-up and shift-end to ensure smooth production operations
  • Communicate regularly with teams regarding customer production requirements and key issues effecting delivery including internal/external quality, equipment status/availability, resource availability. Hold regular team huddles (meetings), 1:1's, and frequently walk-through work areas (MBWA)
  • Ensure ongoing operator safety and a safe work environment by promptly addressing safety hazards, minimizing workplace accidents, and actively involving associates in the continuous improvement of safety
  • Demonstrate the responsibilities of a lean leader and drive a lean culture in the facility. Ensure associates are engaged and are participating in continuous improvement efforts
  • Facilitate the Talent Management Process to create high-performing teams and a pipeline of ready leadership. Lead goal-setting, coaching, counseling, mentoring, and career development processes with associates. Identify training needs and assist in the delivery of associate training in order to meet customer expectations
  • Ensure compliance with and communication of company policies and procedures. Demonstrate Timken's core values and lead by example
215

Operations Supervisor Resume Examples & Samples

  • Participate and implement the safety program to ensure a safe work environment by conducting safety contacts, observations, meetings and audits
  • Conduct Job Safety and Health Analysis, JSHA, reviews as scheduled and make appropriate revisions
  • Conduct monthly Housekeeping audits per assigned ‘Housekeeping Area&#8217
  • Ensures adherence to safety, environmental, quality, and productivity performance standards
  • Monitors the progress and assist with training new hourly employees
216

Operations Supervisor Resume Examples & Samples

  • Assists with the training of new hires and providing feedback to the District Manager and Area Director regarding employee and customer issues
  • Manage district propane inventory by placing monthly fuel schedules and monitoring inventory levels and also conducting a monthly physical inventory
  • Ability to take direction and provide direction to others
  • Required federal, state and local licenses/permits/certifications for work being performed. Ability to deal with code enforcement officials, regulatory personnel and permitting jurisdictions
  • Computer skills and Proficiency in Microsoft Office applications required
217

Operations Supervisor Resume Examples & Samples

  • 3+ years of experience leading an operations or learner support function
  • Bachelor’s degree required. Additional related experience, formal education, and Capella University knowledge may be substituted for the education or experience requirement
  • Strong business acumen and a proven track record of delivering operational results
  • Innovative, highly analytical with the ability to develop operational insights and identify opportunities to improve our delivery capabilities
  • Able to successfully balance day-to-day operational activities as well as strategic initiatives
  • Excellent communicator with the ability to interact and influence effectively at various levels in the organization
218

Operations Supervisor Resume Examples & Samples

  • Oversee and direct the shift operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor
  • Constant focus on the cost of operational labor and ensure that man hours are held to a minimum
  • Determine work procedures, prepare work schedules, analyze production errors and recommend/implement corrective action for assigned shifts
  • Provide creative and innovative ideas to improve operational productivity while maintaining a safe work environment
  • Participate and/or represent DDSI within various operations, safety , and labor related meetings
  • Ensure that reports, billing and labor payroll are timely and accurate
  • Effectively communicate with other departments to ensure the efficiency of the shift as a whole
  • Communicate with Assistant Managers and/or Operations Manager regarding daily operational issues and events; reporting directly to the Operations Manager
  • Meet customer and Company key performance metrics, goals and objectives
  • Foster team environment within the facility and demonstrate strong leadership skills
  • Manage, evaluate and mentor warehouse colleagues
  • Supports the commitment to the Company’s Core Values
  • Coordinate with Managers and Human Resources to ensure adherence to Company policies and procedures
  • College degree preferred but not required
  • Strong candidates are assertive, adaptable and resilient
  • Must be a self-starter
  • Strong multi-tasking and problem solving abilities
  • Team player attitude
  • Proficient with systems (i.e.: Microsoft products; warehouse management systems, etc)
  • Flexibility to work nights, holidays, and weekends
  • Must be able to lift up to 50lbs
219

Operations Supervisor Resume Examples & Samples

  • Controls production standards, accuracy of shipments and receiving, using proper accuracy programs and systems
  • Maintains daily production and accuracy records
  • Coordinates with Inventory Control associates regarding slotting, product rotation and space allocation
  • Communicates with Transportation on the flow and receipt of backhauls
  • Responsible to sign for, sort and distribute inbound, overnight carrier and mail service deliveries
220

Operations Supervisor Resume Examples & Samples

  • Agent due diligence
  • Agent , aggregator & merchant creation
  • Back office support to regional team
  • Integration UAT validation
  • Process mapping and audits
  • It does not have any direct impact of “Business Operating Cost”
221

Operations Supervisor Resume Examples & Samples

  • Meets warehousing shipment schedule and maintains quality requirements
  • Complies with the terms of local and national labor agreements
  • Implements divisional and corporate policies
  • Frequent contact with others outside the work group
  • Promotes the development and maintenance of productive union relationships
  • Maintains department records
  • Knowledge of warehousing processes and procedures
  • High level oral and written communication skills
  • Medium level analytical ability where problems are complex
  • High level interpersonal skills to work effectively with all levels of the organization, motivate employees and elicit work output
  • Ability to implement GMS principles
  • Flexibility to work any shift
222

Operations Supervisor Resume Examples & Samples

  • Gain exposure and understanding of basic transportation management principles
  • Become involved and participate in daily operational tasks including planning of freight; asset utilization; safety management; Department of Transportation (DOT) compliance; driver payroll; Customer Value Delivery; logistics management/analysis; driver supervision; profit-and-loss management; maintenance coordination
  • Gain understanding of industry trends and company initiatives as it relates to driver retention
  • Perform pertinent account-specific duties as required by customer
  • Perform other related duties as required or assigned
  • Currently enrolled in a four year degree program and in good standing at an accredited college or university and pursuing a business degree or related field
  • Junior or Senior level preferred
  • Must have strong organizational skills and the ability to multi task
  • Knowledge of Microsoft Office Suite applications
  • Willing to work flexible hours
223

Operations Supervisor Resume Examples & Samples

  • Oversee and maintain all aspects for the day-to-day functions of security operations; ensure that the security force performs the daily functions required for conducting security operations, knows post orders and procedures necessary to conduct security operations
  • Provide supervision to Shift Supervisors; oversee internal and external customer relations, ensure post orders are updated regularly, review disciplinary actions for consistency and propriety, assess performance of supervisors, provide coaching and counseling
  • Oversee staffing and scheduling; ensure staffing levels are maintained at required levels; ensure scheduling is done to provide complete post coverage, schedule to minimize overtime, coordinate schedules to ensure personnel maintain qualifications and that only qualified personnel are scheduled for each post
  • Conduct operations so as to meet rules, regulations, and contract requirements; knowledgeably apply contractor rules, regulations and procedures, Nuclear Regulatory Commission (NRC) rules and regulations, and client policies and procedures to operations
  • Assist in the hiring and/or promotion of security officers and supervisors; assist the Project Manager in the process of hiring or promoting security officers and supervisors, ensure qualification training is completed before assignment, participate in hiring board
  • Oversee adherence to the Safety Program; ensure supervisors enforce safety program with the security force, ensure proper reporting and documentation for injuries; apply knowledge of the Safety Road Map and Occupational Safety and Health Administration (OSHA) to operations
  • Oversee adherence to SCWE (Safety Conscious Work Environment) program requirements; ensure supervisors apply SCWE practices and requirements, encourage employees to use Open Door, Safe-2-Say, ECP (Employee Concerns Program) and NRC Form-3 opportunities as appropriate
  • Must be able to meet and maintain any applicable licensing or certification requirements
  • Must possess a minimum of three (3) years supervisory or management experience
  • Must have work experience showing aptitude for assisting in the operational management of a large semi-independent business enterprise
  • Prior security related experience in the nuclear industry
224

Operations Supervisor Resume Examples & Samples

  • Oversees all field employee performance reviews, provides coaching, mentoring, training & development, resolves employee disputes, and makes hiring and disciplinary action decisions
  • Drives cost efficiency through management of overtime, planned outages, and crew size by making final decision for all crew work assignments in the district based upon input from the Performance and Resource Supervisor and Field Supervisors
  • Defines work unit makeup, guides assignments and schedules emergent work and storm response, and monitors/measures unit performance for optimal throughput, evaluating and implementing strategies to control costs, improve performance, and increase customer satisfaction. Resolves scheduling/crew conflicts between work units
  • Establishing, developing, and executing business objectives and plans
  • Maintaining schedules, records, and reports and allocating resources to meet project requirements
  • Must a minimum of 2 years of supervisory and/or leadership experience
  • Previous experience as a Scheduling General Supervisor, Planning Supervisor, or Field General Supervisor
  • Experience with PC applications, including Microsoft Word, Excel, and PowerPoint
  • Demonstrated experience overseeing or executing medium to large construction projects
  • Demonstrated current and/or prior experience in one of the following groups: Distribution Construction & Maintenance, Scheduling, Central Design/Local Planning, Field Accounting Organization, Grid Operations, or Staff Support
  • Demonstrated ability to accurately analyze information, make sound decisions that have moderate to significant business impact and develop and implement strategies
  • Demonstrated ability to achieve results through others by prioritizing activities, delegating and monitoring the progress of assignments, and holding employees accountable for results
  • Must demonstrate the ability to integrate work across relevant areas, enhance customer satisfaction and productivity, manage risks appropriately, develop and execute work plans, and manage information
225

Operations Supervisor Resume Examples & Samples

  • Ensure regular and effective communication with subordinate staff on performance, goals, and coaching
  • Participates in client related activities to include client calibration sessions and project planning
  • Identify and address agent training needs
  • Manage team’s time entry to ensure 0% discrepancy rate
  • Manage financial implications of attrition and attendance by maintaining program-specific goals
  • Manage staffing in accordance with program specific workflow (i.e. down-staffing, up-staffing)
  • Completion of Team Manager Onboarding
  • Successful completion of two management level interview
  • Time management skills and computer proficiency
226

Operations Supervisor Resume Examples & Samples

  • Minimum of 5 years warehouse operations experience
  • Minimum of 3 years supervisory experience
  • Degree in business or related field is considered a plus
227

Operations Supervisor Resume Examples & Samples

  • Manage day-to-day operations of the yard, including managing the receiving, storing, auction set-up, and vehicle documentation, protection and maintenance functions
  • Ensures safe working environment is established and maintained
  • 1-3 years of automotive, inventory management or warehouse experience
  • Ability to operate yard equipment required, loader and forklift experience preferred
  • Professional phone manner
  • Occasional O.T. as needed
  • HS Diploma or GED with some college coursework preferred, two or four year degree preferred
228

Operations Supervisor Resume Examples & Samples

  • Three to five years of operations experience in the financial services industry
  • Thorough knowledge of operation functions, systems, policies and procedures for the assigned area
  • Strong organizational, managerial and project management skills
229

Operations Supervisor Resume Examples & Samples

  • Primarily responsible for oversight of all projects to ensure optimal system performance, profit margin, and customer satisfaction
  • Interacts with customers to communicate their job progress and manage any concerns
  • Assists sales department with system design and customer concerns
  • Creates and reviews project schedules
  • Manages document and installation efficiency procedures to reduce installation timelines
  • Have excellent organizational and time management skills
  • Proficient in the use of computer based applications; including Excel, Word, Outlook and project database applications
  • Demonstrated ability in managing projects: installation, operation, maintenance and troubleshooting
  • Knowledge of solar energy and/or solar industry experience preferred
230

Operations Supervisor Resume Examples & Samples

  • Teach, coach and demonstrate work activities for team members
  • Direct staff on priority of work to be accomplished
  • Accountable for ensuring that all team members receive required instruction in safety procedures, proper use of equipment, performance standards, disciplinary processes and other workplace and Company policies, procedures and practices
  • Maintain timely, effective, and professional communications with all internal and external customers and suppliers * Responsible for effective record keeping, filing and other administrative duties as required
  • Responsible for reporting any accidents or incidents that occur within the designated facility (on- or off-site). Accident or incident reports must be completed by the supervisor immediately when such event occurs and forwarded directly to the Operations Manager within 24 hours
  • Monitor working conditions regularly to ensure the safety of all team members. Take timely corrective action as required and disciplinary action as necessary
  • Apply problem solving techniques to ensure all personnel and quality issues are resolved in a timely manner (examples: 8D; 5 Why; Kaizen Newsletters)
231

Operations Supervisor Resume Examples & Samples

  • At least 4 years’ relevant experience and strong knowledge base in our business or similar industry
  • Is credentialed or possesses relevant work experience to conduct insurance verification research, facilitate the prior authorization process, provide claim support services, and give presentations
  • Computer literacy a must
232

Operations Supervisor Resume Examples & Samples

  • Supervise the activities of staff in mail receiving, processing, sorting and shipping operations in a timely, cost effective manner, consistent with established operations procedures and USPS requirements
  • Maintain confidentiality of all internal systems, procedures, customer data and personnel information
  • Must be able to work with only broad supervision
  • Working knowledge of mail processing services, systems, procedures and operations equipment
  • Working knowledge of USPS requirements in the preparation of Standard Mail and parcels
  • Ability to work in a fast-paced, dynamic work environment. Must be flexible and adaptive to changing work requirements
  • One (1) year management/supervisory experience in a production/processing environment
233

Operations Supervisor Resume Examples & Samples

  • Responsible for supervising ALL daily operations of the Operations Team
  • Responsible for tracking daily transaction counts and moving labor between Teams to achieve maximum efficiencies
  • Responsible for escalation calls
  • Collaborate with Operations Manager/Sr. Operations Manager to mitigate risks associated with transactions
  • Oversees all Temporary Staff
  • Responsible for TM performance reviews and mentoring TMs for career growth
  • All other duties and tasks as assigned
  • Excellent communication skills a must
  • Organizational skills a must
  • Working knowledge of MS Excel
  • Working knowledge of MS Word
  • Ability to prioritize (and reprioritize) when necessary
234

Operations Supervisor Resume Examples & Samples

  • Create and execute innovative strategies that will drive the hotel to exceed guest satisfaction and revenues
  • Ensures staff and management are properly trained to standards and able to carry out the operations of each department
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
  • Provide Leadership / Mentoring to team
  • Maintain complete knowledge of: all hotel features and services, all room types, rates, special package and promotions, daily arrivals / departures / room availability, scheduled in-house group activities
  • Review and respond to daily operational demands as it relates to the hotel
  • Monitor security of public areas of the hotel
  • Establish par levels for supplies and equipment
235

Operations Supervisor Resume Examples & Samples

  • High School Diploma OR GED from an accredited institution
  • A minimum 3 years of experience in a manufacturing environment
  • Experience with Lean Manufacturing concepts
  • Statistical analysis and blueprint reading skills preferred
  • Experience with Quality systems such as NADCAP, AS9000 and/or NDT Strategies
236

Operations Supervisor Resume Examples & Samples

  • Participate in developing the facility forecast to achieve 95% accuracy (final week to actual)
  • Develop competition and market understanding and develop business strategy to exploit both
  • Develop and properly manage KPIs (Key Performance Indicators) and MOEs (Measurements of Effectiveness)
  • Participate in developing the 72 hour planning cycle (review last 24, confirm current 24, forecast next 48)
  • 3 to 5 years of progressively more responsible industry-related experience within production operations
  • Demonstrated knowledge and experience relative to bulk operations including experience with rail loading and unloading, truck loading and unloading, and barge loading and unloading
  • Demonstrated knowledge of electrical control systems, PLC systems, hydraulics, pneumatics, and mechanical issues related to the bulk transfer industry
  • Basic understanding of bulk transfer equipment such as grain legs, conveyors, mobile equipment such as cranes, forklifts and medium wheel loaders, and understanding the cement unloading equipment
  • Experience planning work crews including changing priorities in order to support customer needs
  • Prior supervisory experience of a union-represented employee workforce
  • Demonstrated ability to influence others to adhere to Company policies and procedures
  • Experience communicating in-person to staff and supporting team members
  • Conducting safety meetings in compliance with company policy in a professional manner
  • Experience with incident investigation, reporting safety near misses , security and environmental incidents
  • Strong supervision and planning skills in a union environment and with demonstrated ability and practical judgment to handle diverse and/or complex operations problems
  • Ability to take initiative and demonstrate self-direction
  • Ability to work with co-workers as a team to accomplish defined goals in a challenging environment. Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies
  • Ability to negotiate priorities to support terminal initiatives and achieve business goals
  • Excellent communication skills, both person to person and electronic communication
  • Effective motivational, and coordination skills
  • Excellent math skills (addition, subtraction, multiplication, division, percentages, and fractions)
  • Maintain regular dependable attendance and high level of ethical performance and conduct
  • Proficiency with Microsoft Office Suite and email systems
  • Must demonstrate self-accountability keeping required work schedules, focusing attention on details, and following work rules with minimal supervision
  • Supervising operational crews of union-represented employees
237

Operations Supervisor Resume Examples & Samples

  • Employer will not sponsor visas for this or future positions
  • Must be currently in the same geographic location as the job or willing to relocate yourself there
  • Must be willing to work flexible shift hours and occasional weekends
  • Must have experience demonstrating Transportation industry regulation knowledge (e.g., TSA, OSHA, DOT)
  • Bachelor’s degree – Supply Chain Management, Logistics Management, or International Management – Preferred
  • Experience with operations management – Preferred
  • Experience supervising union employees – Preferred
  • Experience with Microsoft Office or equivalent software (Word, Excel, PowerPoint, and Outlook) – Preferred
238

Operations Supervisor Resume Examples & Samples

  • Directs the workflow motivates trains and monitors the performance of warehouse associates involved in either the receiving order filing replenishment shipping returns or cage/vault process
  • Assists in the process of selection training and performance management for the Distribution Center associates
  • Must possess basic mathematical skills
  • Strong organizational skills; attention to detail
239

Operations Supervisor Resume Examples & Samples

  • Able to work well under pressure
  • Previous supervisor experience is ideal but not essential
  • A team player
  • Previous experience with Cash handling Procedures
240

Operations Supervisor Resume Examples & Samples

  • Provide safety leadership and be a safety culture role model for 24/7 operating unit personnel
  • Ensure safety procedure adherence establishing a proactive safety culture within the production unit. Prepare and facilitate plant-wide safety meeting
  • Ensure operating permits, rules and regulations are complied with
  • Provides training and daily guidance, maintain operating procedures and update training materials, and ensure personnel training requirement/documentation are up-to-date
  • Responsible for labor productivity and efficiency, employee retention, adherence to labor contract, and employee relations
  • Responsible for inventory management and customer satisfaction
  • Focuses on continuous improvement and process enhancements. Analyzes and resolves work problems or assists workers in solving problems
  • Work with Maintenance and Project Engineering to maintain and improve equipment and unit
  • Issue Process Change Forms to insure documentation of all changes in the area and follow up to insure closure of these documents upon completion of the change
  • 7 years minimum
  • Actual experience in the operating units
  • 3 years minimum
  • Supervised a minimum of 5 wage roll production employees
241

Operations Supervisor Resume Examples & Samples

  • Supervises and coordinates dock operations and personnel including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll and office operations
  • Maintains a clean, safe work environment
  • Assists in all terminal and employee safety issues and compliance with governmental regulations
  • Assists local and line haul contractors with coordinating the following: loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries and operation procedures
  • Ensures load quality, timely computer date entry and paperwork procedures followed, terminal and freight security and proper freight routing
  • Reviews daily terminal operating cost to manage terminal profitability and budgeted cost attainment
  • Provides supervision to staff through motivation, direction, review of and feedback on performance
  • Provides leadership to others through example and sharing of knowledge
  • Traces and updates freight information and paperwork
  • Assists with various positions and forklift operations in the absence of employees
242

Operations Supervisor Resume Examples & Samples

  • Live Our Values: People, Quality, Service and Innovation
  • Managing and assigning of specific responsibilities to the operations team. This would include daily work assignments with the ability to follow-up and maintain performance of those individuals
  • Manage site performance though Key Performance Indicators, training and development, on-the-spot coaching opportunities, reporting and analysis, and counseling to employees, as needed
  • Managing of daily delivery operations to include reports management, delivery completion, driver performance, inbound trailer scheduling and unloading, and customer order delivery completion to the standards of the company's delivery operational playbook
  • Manager of the receipt, prep, inspection, and delivery of the Home Delivery Location
  • Responsible in maintaining a safe working environment for associates and delivery teams by enforcing safe/smart work practices
  • Continuous interaction with our customers in a courteous and professional manner
  • Monitor daily productivity and operating costs to minimize waste and increase operating efficiencies
  • Manage by the guidelines of the delivery SOP and conduct on-the-spot delivery audits on a weekly basis
  • Responsible for daily cycle counts and inventory accuracy of all product passing through location
  • Professional development of subordinates to build internal lead and management candidates
  • Creative problem solving and innovative approaches to solve complex problems
  • Perform in a manner consistent with company Vision, Mission Statement and Operating Principles
  • Any other duty as assigned as the Home delivery environment dictates
243

Operations Supervisor Resume Examples & Samples

  • Monitors cleaning services provided through contracts that require rigorous oversight
  • Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation
  • Reads and interprets paper- or computer-based engineering drawings and schematic diagrams
  • Works with MM and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs
  • Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs
  • Works with security and local officials to plan and oversee a fire safety program
  • Supports preparation for emergency and disaster response
  • Assist in the development of expense, energy and capital budgets
  • Manage Property Operating Expenses within or below budgeted levels
  • Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets
  • Oversees contractors performing capital work
  • Interacts with Portfolio Director of Operations and Energy Services
  • Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria
  • May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials
  • Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD
  • Develop staff members by enhancing their roles and broadening their experiences
  • Give recognition for good performance and effectively counsel poor performance
  • Complete performance reviews with thorough and objective feedback
  • Resolve tenant lease and non-lease concerns related to facility operations
  • Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
  • Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives
  • Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations
  • Manage operations purchasing program and asset inventory
  • Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy
  • Three years of experience in facility/maintenance operations in a supervisory position
  • Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property
  • Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
244

Operations Supervisor Resume Examples & Samples

  • Educated to A-Levels with a minimum of C grades
  • Full and clean driving licence
  • Be proficient with general Microsoft programmes e.g. word, outlook and excel
  • Previous experience of working as an Operations Controller would be desirable
  • To have good communication & listening skills, be a team player and an innovator
  • To be self motivated and have good time management skills
  • Ability to work accurately under pressure in an operational environment
  • Flexibility of start and finish times within the shift pattern
  • Ability to work both office based and out on the ramp
  • A willingness to work overtime to cover leave and busy periods
  • Excellent personal presentation
  • A calm approach to problem solving, last minute changes and the ability to work accurately under pressure
  • Benefits
245

Operations Supervisor Resume Examples & Samples

  • Coordinate communications and operational procedures with the service center
  • Share responsibility for opening and closing the design center
  • Resolve Accounts Receivable issues
  • Monitor workroom related transactions, maintain logs, and review open order report as needed
  • Provide direction, support to all direct reports and appropriate personnel and evaluate accordingly
246

Operations Supervisor Resume Examples & Samples

  • Exert your leadership while respecting the vision and values of Bombardier
  • You are proficient in French (bilingualism an asset)
  • You have strong communication skills
  • You have advanced planning and organizational skills to ensure the attainment of results
  • You have a good understanding of the principles of lean manufacturing (an asset)
247

Operations Supervisor Resume Examples & Samples

  • Assist with the supervision of drivers
  • Monitor progress of daily operations, and reassigns employees and makes route changes as necessary
  • Conduct safety meetings and audits
  • Maintains employee company and DOT logs and reports
  • Assist in the supervision of Dispatch Department
  • Conduct field inspections of route crews to ensure proper work procedures
  • Issue progressive disciplinary action as necessary
  • Performs driver reviews
  • Receive, review and follow up on customer complaints regarding collection programs
  • Others duties as assigned
248

Operations Supervisor Resume Examples & Samples

  • Assigns and supervises work crews operating solid waste collection equipment
  • Monitors progress of daily operations, and reassigns employees and makes route changes as necessary
  • Conducts safety meetings and audits
  • Maintains employee files
  • Responsible for Dispatch Department
  • Issues progressive disciplinary action as necessary
  • Conducts field inspections of route crews to ensure proper work procedures
  • Receives and reviews customer complaints regarding collection programs
  • Performs quarterly reviews of all drivers
249

Operations Supervisor Resume Examples & Samples

  • 4 + years supervisory experience
  • CDL required and DOT industry knowledge
  • Open to relocation
250

Operations Supervisor Resume Examples & Samples

  • Directly supervise, deploy personnel and plan equipment for Mine Operations based on daily/weekly plans, production targets and requirements of customer using quality standards and safe, efficient, environmentally acceptable mining practices
  • Communicate and act on pre and post shift activities
  • Co-ordinate crew training efforts in accordance with the Occupational Health and Safety Act, company training requirements, WHMIS, Environmental Regulations, utilizing resources available and evaluate progress and competency. Ensure training documentation is completed
  • Required to oversee maintenance personnel during off shifts, and when requested
  • Continuous development and able to assume the duties and responsibilities of the Mine Superintendent and Mine Operations as required
  • Assume other duties and responsibilities as required due to changing circumstances and the physical and economic environment of the Company