Middleware Support Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the middleware support job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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  • Tailor your resume by selecting wording that best fits for each job you apply

DB
D Bartell
Darrion
Bartell
180 Frederik Course
San Francisco
CA
+1 (555) 171 6033
180 Frederik Course
San Francisco
CA
Phone
p +1 (555) 171 6033
Experience Experience
06/2015 present
Chicago, IL
SAP Middleware Support Analyst
Chicago, IL
SAP Middleware Support Analyst
06/2015 present
Chicago, IL
SAP Middleware Support Analyst
06/2015 present
  • Provide detailed documentation/artifacts as a part of executing Security Technical Implementation Guides
  • Coordinate the technology management questionnaire(s) for relevant EBS projects and/or RFCs
  • Data Analysis and Governance requests
  • System conversion processes driven by new or changing hardware/software standards and industry practices
  • Identification, implementation, and review of EBS Enterprise Architecture model changes
  • Take part in setting up, modifying and creating new queues upon request
  • Collaboration with the DLA Overall Enterprise Architecture team to incorporate EBS Enterprise Architecture model changes into the overall DLA baseline
05/2010 03/2015
Detroit, MI
Middleware Support Engineer
Detroit, MI
Middleware Support Engineer
05/2010 03/2015
Detroit, MI
Middleware Support Engineer
05/2010 03/2015
  • Offer developer-to-developer assistance for the Red Hat JBoss Middleware suite
  • Provide high-level technical assistance to ensure our customers get the most out of Red Hat JBoss Middleware solutions
  • Maintain, monitor, analyze system components and make recommendations for system improvements
  • Engage and collaborate with open source developers around the world
  • Help customers with configuring SSL/TLS, Java security managers, JAAS, and SSO using integration protocols like SPNEGO (Kerberos), SAML, etc
  • Focus on predicting and preventing failures
  • Participate and influence the design and implementation of the next-gen infrastructure architecture, monitoring tools and automation strategies
11/2006 02/2010
Houston, TX
Middleware Support Analyst
Houston, TX
Middleware Support Analyst
11/2006 02/2010
Houston, TX
Middleware Support Analyst
11/2006 02/2010
  • Use infrastructure performance reports/metrics to identify improvement opportunities
  • Develop wellness check scripts, processes and procedures
  • Monitoring problem queues and working through problems to resolution as they arise
  • Maintaining software currency and tracking volumes and use tomanage capacity
  • The role will encompass a multitude of activities including support of various testing lifecycles to implementation of packages across various levels of environment
  • Applicants are sought for a Environment Management role within the IAS Widdleware EM team. EM team has has ownership of infrastructure, deployment and implementation of the final solution all the way into production in partnership with AD team
  • Tracking volumes and use tomanage capacity
Education Education
Bachelor’s Degree in Information Technology
Bachelor’s Degree in Information Technology
University of Illinois at Chicago
Bachelor’s Degree in Information Technology
Skills Skills
  • Have excellent technical skills and be able to develop new skills quickly
  • Oracle (to at least a basic level)
  • Be self-motivated and a good self-starter
  • Be able to manage their own time such that they can deliver to project milestones
  • Have a strong background in middleware product support and deployment
  • Sybase (to at least a basic level)
  • PERL/Shell
  • Informatica Powercenter Administration
  • Unix - Solaris/Linux
  • Ab-initio
Create a Resume
1

Middleware Support Analyst Resume Examples & Samples

  • Monitoring problem queues and working through problems to resolution as they arise
  • Maintaining software currency
  • Tracking volumes and use tomanage capacity
  • Inventory management
  • Review of security alerts and taking any necessary remediation
  • 3-5 years of experience in information technology with an emphasis on working with E-Commerce related technologies, ideally in a support function
  • Good problem & customer management, analytical, self motivation, verbal and written communication skills and an ability to deliverinhigh pressure situations
  • Web Hosting (DMZs)
  • Network Products & Protocols (TCP/IP, Firewalls, Load Balancers, Intrusion Detection, DNS)
  • Messaging (IBM) and integration experience (WMB, DataPower) is preferred
2

Middleware Support Analyst Resume Examples & Samples

  • Provide Day to Day Incident support
  • Providing P1 incident support
  • Effective RCA management
  • Adhere to SLA's
  • Managing day to day BAU activities /Maintenance
  • Cross train the remaining team members
  • Learning new technologies like Weblogic/Webshere etc
  • Ticket reduction
  • Long term fix for chronic issues
  • Hours for this position are Monday-Sunday 10:30 AM to 7 Pm ( Weeks off gets rotatated and the it would be a 5 days working week )
  • Bachelor's degree with minimum 7 years of IT Technology experience and relevant business or team leadership
  • Extensive infrastructure production and/or operational management background
  • Extensive technical breath gained through experience in multiple infrastructure domain architecture disciplines, including experience in application integration and information disciplines
  • Extensive knowledge of implementing and enforcing ITIL practices across multiple organization and divers business environments
  • Experience leading the development and execution of organizational missions, objectives, milestones
  • Ability to influence technology managers across organizational boundaries through formal and informal channels
  • Superior written and verbal communications skills
  • Proactive with a strong bias for action, naturally inquisitive, and continuous improvement of practices/processes
3

Middleware Support Governance Manager Resume Examples & Samples

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Finance/Accountancy with MIS focus or other related fields
  • 8 + years of IT work experience with progressive responsibilities, in multiple IT areas
  • 4 + years of quality assurance, experience managing complex projects, Middleware and/or production Support
  • Deep administrative knowledge with at least 3 years’ experience in EACH of two major middleware technology areas (like ETL, BI/Reporting, Messaging, J2EE, BPM, etc.)
  • 2 + years of Experience with Risk management or auditing experience (IT or general business), or a combination of comparable fields of expertise
  • Strong understanding of budgeting and planning
  • Proven track record to deliver IT transformation through successful implementation of process discipline such as ITIL or CMM
  • Experience with implementing dashboards or Service Desk tools to provide transparency of the IT portfolio - Driving identification and resolution of root causes - Ensure monitoring of ticket queues
  • Background in conducting surveys and facilitating focus groups to understand qualitative issues, and creating change management programs to improve IT customer service and satisfaction
  • One or more relevant certifications such as Project Management Professional (PMP), Information Technology Infrastructure Library (ITIL), Capability Maturity Model Integration (CMMI), Control Objectives for Information and Related Technology (COBIT), and/or internal audit certifications is strongly preferred
  • Experience of Quality Management and Process Improvement Techniques (like six sigma or TQM) strongly preferred
  • Excellent communication skills – oral and written
  • Proven skills in developing and maintaining key stakeholder engagement and support
  • Highly motivated team player with a collaborative working style, capable of managing a diverse team in a matrix environment
  • Able to consistently stimulate innovative thinking, seek out best practices, manage conflict, and drive change
4

Senior Middleware Support Specialist Resume Examples & Samples

  • To drive & pro-actively maintain or enhance computer systems/ infrastructure components and services, maximizing use of available resources to ensure that business objectives are met and deliverables achieved to agreed timescale, budget and quality
  • To own change and monitoring solutions, while ensuring no unplanned service outage
  • To take responsibility for completing tasks, focusing on requirements and planning to meet client needs, which the job holder helps to identify, advise and recommend technical solutions based on experience and industry knowledge
  • React quickly and as necessary to live systems errors and service problems to minimize downtime and restore service. Key focus will be required upon identification of root cause and implementation of permanent fix
  • Ability to analyse project requirements and recommend right technology
  • Solid IT infrastructure and unix knowledge
  • Java knowledge (some development background would be an advantage)
  • Ability and willingness to mentor less experienced colleagues
  • Experience working in an operational support team
  • Business Process Management, Complex Event Processing or Enterprise Application Integration products like TIBCO Business works, TIBCO Business Events, TIBCO IProcess, TIBCO AMX BPM or similar from other vendors)
5

Middleware Support Specialist Resume Examples & Samples

  • Experience supporting large scale Unix (AIX) and Windows applications Must have experience with Websphere Portal suite of products
  • Working knowledge of Iplanet and Siteminder a plus Knowledge of scripting a plus
  • Good knowledge and understanding of Firewall configuration and Network protocols
  • Understanding of DNS, TCP/IP
  • Familiarity with proxy servers
  • Strong customer and quality-focus is a must
  • Problem solving ability, judgment, and decision-making skills required
  • Excellent organizational, interpersonal, and project management skills
  • Ability to work as a team member and individually
  • Ability to apply broad-based understanding of security policies to programs/processes
  • Solid understanding of privacy policy regulations
6

MQ Middleware Support Analyst Resume Examples & Samples

  • 3-5+ years of experience in information technology with an emphasis on working with E-Commerce related technologies, ideally in a support function
  • Good problem & customer management, analytical, self motivation, verbal and written communication skills and an ability to deliver in high pressure situations
  • Must be able to work with and leverage skills from other teams in the organization
7

Icto CIB Tech-application & Middleware Support Resume Examples & Samples

  • Experience with Informatica Power Center
  • Good understanding of unix/linux platforms
  • PERL/Shell
  • Oracle (to at least a basic level)
  • Degree (or equivalent) in an IT-related discipline
  • Big Data (Hadoop/Cassandra)
8

Middleware Support Resume Examples & Samples

  • Middleware Engineering Experience with Informatica PowerCenter
  • Have excellent analytical and problem-solving skills
  • Have a strong background in middleware product support and deployment
  • Unix - Solaris/Linux
  • Ab-initio
  • Sybase (to at least a basic level)
9

Middleware Support Analyst Resume Examples & Samples

  • Applicants are sought for a Environment Management role within the IAS Widdleware EM team. EM team has has ownership of infrastructure, deployment and implementation of the final solution all the way into production in partnership with AD team
  • The role will encompass a multitude of activities including support of various testing lifecycles to implementation of packages across various levels of environment
  • Participation in the out-of-hours support callout rota, providing Production support cover
10

Middleware Support Analyst Resume Examples & Samples

  • Research and apply proactive software maintenance
  • 5-7+ years of Information Technology experience within application/infrastructure support or administration
  • 2-3+ Years of experience Installation, troubleshooting, securing, and administration of Java Application server and Web Server technologies running on Windows & Linux operating systems especially one of the following
  • IBM WebSphere Application Server(WAS) V6.1,V7.0,V8.x
  • Tomcat, Apache V7.x
  • Weblogic v10.x
  • WebSphere Application Server versions 6.x, 7.x, 8.x,
  • Wily Introscope and Foglight
  • Administration of WAS V8.x
11

MQ Middleware Support Analyst Resume Examples & Samples

  • Troubleshooting / Diagnosing / Resolving daily issues in Development / Testing and Production Environments
  • High Priority Production issue resolution
  • Break-Fix
  • Disaster Recovery / Sustained Resilience Co-ordination and Testing
  • Working within a shift pattern to enable follow the sun support 24/7
  • Strong experience in information technology with an emphasis on working with E-Commerce related technologies, ideally in a support function
12

Middleware Support Resume Examples & Samples

  • minimum 5 years of relevant work experience
  • Strong exposure in middleware (Weblogic and JBOSS)
  • familiar exposure to working with telecommunications industry
13

Middleware Support Engineer Resume Examples & Samples

  • Must have a solid understanding of WebSphere/Weblogic Administration and experience administrating WebSphere/Weblogic Application Server
  • Must have a solid understanding of IBM HTTP server administration and improve efficiency with performance tuning
  • Must have strong knowledge on SSL certificate and their implementation end to end
  • Should know how to administrate and manage all databases with regards to WebSphere/Weblogic
  • Experience in Fix pack upgrade and Migration Expertise in Cluster setup, Load Balancing, JMS messaging
  • Trouble shooting and analyzing using IBM ISA or equivalent tools
  • Deployment of different applications and Trouble shooting, server monitoring and health check
  • Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs
  • Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy
  • Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning
  • Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed
  • Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results
  • These services will include work within the following areas
  • 3+ yrs of Websphere OR Weblogic Administration
  • 2+ yrs of experience working on Windows, Linux or AIX environments
  • Proven track record in implementing agile methodologies, continuous integration/deployment concepts and delivering shipping product
  • Demonstrate ability to explain complex technical concepts to a non-technical audience
  • Strong trouble-shooting skills across a broad and diverse population and environment
  • Demonstrated effective analytical skills
  • Strong technical documentation skills, ability to clearly record key information within incident tracking and knowledge base systems
  • Able to effectively work through high pressure and complex situations
  • Appreciation of internal customer business, goals and objectives, strategies, and needs
  • Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines
  • Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems
  • Demonstrated written/verbal communication, problem solving, interpersonal, and time management skills, proven ability to delegate tasks to smaller team
14

Middleware Support Engineer Resume Examples & Samples

  • Troubleshoot problems related to authentication and authorization services
  • Help customers with configuring SSL/TLS, Java security managers, JAAS, and SSO using integration protocols like SPNEGO (Kerberos), SAML, etc
  • Write test cases in Java for troubleshooting the security issues related to security
  • Build in-house replication environments using various LDAP servers, write test cases for SSL/TLS, and configure Kerberos and SAML to help customers resolve issues
  • Learn new technologies as well as write and publish blogs, whitepapers, and knowledge base articles that push technical knowledge out to our customers and the community
  • Provide high-level technical assistance to ensure our customers get the most out of Red Hat JBoss Middleware solutions
  • Engage and collaborate with open source developers around the world
  • Offer developer-to-developer assistance for the Red Hat JBoss Middleware suite
  • Solid debugging skills and a passion for problem solving and investigation
  • Act as the technical point person for a technology of your choosing within Red Hat JBoss Middleware
  • Good understanding of web security fundamentals for securing hosts, networks, and applications
  • Experience with cryptography including PKI, SSL/TLS, and key management
  • Exposure to JAAS concepts to secure web and the EJB applications
  • Knowledge of common security vulnerabilities, attacks, attack methods, and remediation techniques
  • Exposure to JDK utility keytool or OpenSSL
  • Basic knowledge of SSO technologies like Kerberos and SAML and basic LDAP knowledge
  • Good understanding of concepts like running applications under Java security manager
  • Clear and effective English communication skills, with an ability to communicate courteously and effectively with customers, third-party vendors, and Red Hat associates
  • Knowledge of LDAP servers like Windows Active Directory, OpenLDAP, and Red Hat Directory Server is a plus
  • Basic knowledge of Oauth and Web Services Security is an advantage
  • Experience with application and web servers technologies like Red Hat JBoss Middleware, WebSphere, WebLogic, Tomcat, Apache, and IIS is a plus
  • Experience with JavaEE and related server technologies like JMS, Web Services, Servlets, JSP, JSF, JDBC/Datasource, Hibernate, Spring, etc. is an advantage
  • Availability to occasionally be on call after hours and on weekends
15

Middleware Support Senior Analyst Resume Examples & Samples

  • Support and manage platform/infrastructure for wide range of applications globally
  • Cover a wide range of platform components, currently with bigger focus on / middleware (especially Tibco EMS, Ultra Messaging/Solace) /server platform / networking / database and will extend coverage to clustering, SAN storage & etc
  • Work closely with off-shore production support teams to provide Level 2/3 support of issues related to platform services, system /network infrastructure; work as a bridge between application support/development teams and infrastructure support teams
  • Active engagement with development and support teams with a focus on requirements, inventory, capacity, utilisation and obsolescence
  • Estate and Capacity management including server deployment, optimization, re-allocation and decommissioning to maximize infrastructure estate efficiency
  • Improving process, tools and procedures aligned to industry best practices
  • Communicating business and development requirements to engineering and production groups
  • Systems and applications monitoring – work closely with monitoring team to configure necessary parameters / counters to monitor all production systems and applications
  • Two or more years experience as a Messaging or system administrator in an engineering or support capacity
  • Quality orientation with a strong eye for detail
  • Ability to work independently locally and within a global team
  • Structured approach towards development of processes and procedures
  • Detailed-oriented, with strong analytical skills
  • Develops and maintains effective and positive working relationship with peers and management
  • Pro-active, organised, thorough and energetic Excellent communicator, presenting to App leads and senior management level stakeholders
  • Good technical knowledge of Linux /Unix/ Windows including enterprise class servers and VM Ware infrastructure
  • Messaging administration skill for Tibco EMS, 29West /Ultra Messaging, Solace, MQ & LDAP
  • Knowledge of network technologies including switches, firewalls, routers and load balancers
  • Knowledge of the main storage technologies (NAS, SAN and DAS)
  • Experience of working with databases and data analysis tools such as SQL and Excel Infrastructure Capacity and Performance
  • Data collection, consolidation, analysis and reporting
  • PERL or UNIX shell script programming; Sybase Transact-SQL
  • Bachelor degree in IT related subjects
16

SAP Middleware Support Analyst Resume Examples & Samples

  • Must be US Citizen
  • Minimum 2 year degree (or 5 years of equivalent work experience)
  • Minimum of 1 year experience in HP-UX OS use
  • Current Security +certification
  • Experience with the following
  • Working with the functional teams gathering requirements to build SAP PI and Managed File Transfer (MFT) interfaces based on organizational needs
  • Responsible for verification of data flow in the queue via MQ
  • Take part in setting up, modifying and creating new queues upon request
  • Review of EBS system specifications for application/environment impact analysis
  • Data Analysis and Governance requests
  • System conversion processes driven by new or changing hardware/software standards and industry practices
  • Participate in Conversion Control Board meetings, technical working groups, and project team meetings as required
  • Identification, implementation, and review of EBS Enterprise Architecture model changes
  • Collaboration with the DLA Overall Enterprise Architecture team to incorporate EBS Enterprise Architecture model changes into the overall DLA baseline
  • Maintenance of the EBS Environment Landscape Roadmap
  • Coordinate the technology management questionnaire(s) for relevant EBS projects and/or RFCs
  • Coordinate hardware capacity planning and DISA Service Request Form (SRF)
  • Review and revise Application System Security Plans as needed
  • Provide detailed documentation/artifacts as a part of executing Security Technical Implementation Guides
17

Middleware Support Engineer Resume Examples & Samples

  • Must have a solid understanding of WebSphere Administration and experience administrating WebSphere Application Server
  • Should know how to administrate and manage all databases with regards to WebSphere
  • Experience in WAS Fix pack upgrade and Migration Expertise in Cluster setup, Load Balancing, JMS messaging
18

Middleware Support Resume Examples & Samples

  • Troubleshooting MQ/WAS/IBM http via Unix command line / MQ console
  • To install/configure/create/self signed SSL for IBM MQ Servers/WAS/IBM HTTP (include SSL key exchange)
  • Apply patching for WAS, IBM HTTP and MQ etc
  • Apply hardening IBM HTTP Servers
  • Ssh/scp install/upgrade/configuration
  • Ctrl M agent install/upgrade
  • CA agent EMS monitoring install/upgrade
  • Diploma/Degree with at least 5 Years experience in WebSphere Application Server,IBM HTTPS,WAS plugins and IBM MQ (e.g install/ configure/ troubleshooting via command line
  • Well-versed in administering Connect Direct via command line
  • Well-versed in performing administrating IBM HTTP Server/WAS/MQ via command line
  • Basic knoweldge Unix/Linux/AIX and Windows Operating Systems
  • Able to Deploying Web and Enterpris Applications e.g J2EE,WAR/EAR files
  • Able to be on standby for 24 X 7
  • Must able to perform configuring/upgrade/SSL IBM http Server, IBM WebSphere Application Server
  • Experienced in unix scripting, Ssh/scp install/upgrade/configuration, Ctrl M agent install/upgrade and CA agent EMS monitoring install/upgrade
19

Middleware Support Specialist Resume Examples & Samples

  • Drive the WAS/SSO/SSL Platform and high available implementation (cluster and load balancing)
  • Have worked mostly on UNIX/Linux/AIX with minimum 3 years of in-depth experience
  • Experience in WSADMIN, Jython, UNIX shell scripting and installation of applications (EAR/WAR) files are expected to be a pre-requisite of the position
20

Middleware Support Engineer Resume Examples & Samples

  • Support, monitor, install, test and troubleshoot software problems
  • Install new middleware software releases, system upgrades, evaluate and install patches and resolve middleware software related problems
  • Plan and perform appropriate procedures, documentation, and other procedures related to IT and application middleware development
  • Maintain, monitor, analyze system components and make recommendations for system improvements
  • Must be available for afterhours / on-call support
  • Must have be a US Citizen or a Green Card Holder and has lived in the U.S. three of the last 5 years
  • Typically a technical Bachelor's degree or equivalent experience and a minimum of 3 to 5 years related experience or equivalent experience a minimum of 7 years of experience
  • Oracle Identity Manager (OIM)
  • Oracle Access Manager (OAM)
  • CA Layer 7 - SOA XML
  • JBoss BRMS, EAP, EWS, OPN, SOAP
  • Alfesco Enterprise Content Management
  • Collabnet TeamForge
  • IBM WebSphere
  • MFT
  • Repliweb
  • Infomatica
21

Middleware Support Engineer Resume Examples & Samples

  • Build out innovative, secure, highly available and supportable infrastructure, middleware and application software (IaaS, PaaS, SaaS)
  • Participate and influence the design and implementation of the next-gen infrastructure architecture, monitoring tools and automation strategies
  • Passionate about automation, smart monitoring, intelligent alerting and streamlining system provisioning
  • Focus on predicting and preventing failures
  • Strong analytical and troubleshooting skills with previous experience tackling and solving complex problems
  • Solid experience and fluency in software development and/or systems engineering practices and frameworks
  • Considerable depth in networking, security and Linux technologies
  • Ability to provide mentoring of junior systems engineers and systems analystSearch Jobs US