Metrics & Reporting Analyst Resume Samples

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AG
A Greenholt
Arch
Greenholt
94567 Gabriella Plains
Chicago
IL
+1 (555) 339 4142
94567 Gabriella Plains
Chicago
IL
Phone
p +1 (555) 339 4142
Experience Experience
New York, NY
Metrics & Reporting Analyst
New York, NY
Kohler and Sons
New York, NY
Metrics & Reporting Analyst
  • Create and manage dashboard reports for management review
  • Work in conjunction with Analytics team to develop and improve specific operational metrics
  • Analyze data and create information in the form of reports (ad hoc, standardized) to provide proactive and preventative support models across the Program
  • Assist in the identification, development, and evolution of KPIs
  • Provide regular management status updates and material
  • Provide report building expertise and support in the creation of performance monitoring mechanism
  • Provide day to day support and insight to the Metrics & Performance Mgmt. team, and reporting end users
Chicago, IL
IT Metrics & Reporting Analyst IT
Chicago, IL
Glover-Wunsch
Chicago, IL
IT Metrics & Reporting Analyst IT
  • Perform analysis and develops recommendations for continuous improvement opportunities
  • Excellent track record of establishing, maintaining and improving technology infrastructures through the use of Metrics and Key Performance Indicators
  • Provide increased focus on analytics and emphasize development of subject matter expertise within analyst teams
  • Oversees the compilation and analysis of operational and transactional data and creates high level reports of operational results, including trend analysis
  • Support process improvement projects and process deployments
  • Excellent awareness of different cultures and working practices across the regions
  • Identifies areas of opportunity and improvement within processes and tools based on reporting results and tool environment
present
Chicago, IL
Information Security Metrics & Reporting Analyst
Chicago, IL
Jacobson Group
present
Chicago, IL
Information Security Metrics & Reporting Analyst
present
  • Working knowledge of information security industry frameworks (i.e. NIST Cybersecurity Framework, FFIEC)
  • Design and implement a data quality management framework for information security metrics
  • For any non-Green metrics, request remedial action plans and work with service providers to ensure timeliness of responses
  • Information Security program developments, industry frameworks, best practices and changes in financial services sector that may impact reporting
  • Knowledge of regulatory environment as it applies to information security within financial services industry
  • Analyze the data to identify key issues, trends, and observations for the attention of management
  • Define schema in both Meta data (bladed nodes) and standard schema used in relational databases
Education Education
Bachelor’s Degree in Statistics
Bachelor’s Degree in Statistics
Indiana University
Bachelor’s Degree in Statistics
Skills Skills
  • Strong analytical ability
  • Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment
  • Highly proficient with MS Excel, Access, and PowerPoint
  • Highly organized and detail oriented
  • Our culture prepares you for a lifetime of learning and professional development
  • Self-motivated with the ability to prioritize and make independent decisions
  • Strong communication (written and verbal) and presentation skills
  • SQL knowledge
  • Ability to work under minimal supervision
  • Proven ability to multi-task
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5 Metrics & Reporting Analyst resume templates

1

Metrics Reporting Analyst Resume Examples & Samples

  • Execute operational tasks related to the production of global reports, including the Continuity of Business Monthly Operation Review and the CoB section of the CIO Council’s MOR, CoB-related metrics for Suppliers, and other regular reports
  • Interaction with other OTRM functions to ensure synchronization with various reports published on a regular basis
  • Analyze documentation, data, and metrics provided via the CoB data sources to identify risk, performance and quality issues, and significant variances and trends
  • Participate in enterprise-wide working group calls on risk or quality
  • Manipulate data stored in different databases in order to produce reports for senior management
  • Keep updated with Corporate Policies, Standards, and Guidelines
  • Demonstrate proficiency in the following areas: Security, IT and Operations metrics; Data integrity; Assessment and consultation; Business Process re-engineering; Executive presentation; and Communication
  • Bachelor's Degree or equivalent experience in IT or business
  • 3-years of experience involving technology information security projects, especially in Operations and Technology control metrics
  • Demonstrates influencing skills in a decentralized environment
  • Technical proficiencies in MS Excel, PowerPoint, Access, Word, and SharePoint
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Skill in the use of computers, preferably in a PC, Windows-based operating environment
2

Global Compliance Ops Metrics & Reporting Analyst Resume Examples & Samples

  • Execute the delivery of a wide variety of metrics and scorecard reports for the GCO Singapore organization within tight, clearly defined timelines
  • Review source feeds to determine root causes of data issues, obtain corrected data and determine action plan to correct issue going forward
  • Keep track of all data quality issues and provide feedback in order to improve the organizations’ metrics reporting process
  • Partner with the GCO Alert Operation team to document data issues and perform analysis of data requirements
  • Propose, develop and lead the implementation of quality improvement ideas designed to enhance the speed, efficiency and accuracy of the GCO Singapore metrics reporting process
  • Bachelor's Degree or Financial sector Middle Office tenure supporting a line of business
  • Strong ability to translate business requirements into systematic metrics reporting requirements
  • Superior Microsoft Excel skills are mandatory, including proficiency in the writing and use of macros
  • Capable of working with large data sources and ability to consolidate into concise, easy to understand charts/tables/graphs which can be used by senior management
  • Ability to identify issues, seek solutions and gain (near) consensus regarding problem / issue resolutions
  • Accuracy and a strong attention to detail is essential
  • Strong communication, influence and relationship building skills. Ability to work with line of business and colleagues in different regions
  • Aptitude for working under high pressure and to deliver the requested reports on time with 100% accuracy
3

IT Metrics & Reporting Analyst IT Resume Examples & Samples

  • Accountable for the production and reporting of all Global Hosting Services (GHS) operational metrics and reports
  • Responsible for providing guidance in the use of operational metrics, including key process indicators, quality metrics for tactical decision making and strategic planning
  • Ensures consistent and effective reports are provided in timely manner to key stakeholders
  • Identifies areas of opportunity and improvement within processes and tools based on reporting results and tool environment
  • Conduct ad-hoc analyses and reporting when requested
  • Strong analytical ability in supported core technologies for large user bases
  • Broad range of work, sometimes complex and non routine, in variety of environments
  • Maintain and complete compliance reports and post in appropriate repositories
  • Review compliance reports and identify opportunities for processes/procedural improvements
  • 7 years experience in an Operational / Service Management role
  • 5 years of proven experience and success in managing and deploying metrics across
4

Senior HR Metrics & Reporting Analyst Resume Examples & Samples

  • 4+ years of Data Analysis, Business Intelligence and/or Reporting experience and Bachelor's Degree in Business Administration, Human Resources Management, Information Systems, Statistics, Finance, Applied Mathematics or related field; or, 2+ years of Data Analysis, Business Intelligence and/or Reporting experience and Master's Degree in Business Administration, Human Resources Management, Information Systems, Statistics, Finance, Applied Mathematics or related field and two years of data analysis, business intelligence and/or reporting experience
  • Intermediate to advanced proficiency in Microsoft Access is required
  • Demonstrated understanding of the type of workforce information used in a business environment and how the data are produced, consumed, and analyzed
  • 2+ years of General Human Resource metrics and data knowledge
  • Experience working with SAP
5

Metrics & Reporting Analyst Resume Examples & Samples

  • Experience in vendor reporting technology and products E.g. QlikView; Business Intelligence tools such as Business Objects or Crystal Reports
  • Knowledge of database management tools
  • Any relational database tool
  • Business experience in metrics development, deployment and support
  • Business analysis and requirement gathering
  • Experience with large IT projects and/or program/project management
  • Excellent Excel, PowerPoint and SharePoint skills required
  • Proven ability to multi-task
  • 3+ years of successful customer focused analytical experience
  • Business Intelligence background (Preferred)
  • Project management knowledge (Preferred)
  • Agile/SDLC knowledge
  • Some testing experience
  • Problem solving, risk assessment and lateral thinking ability
  • Ability to take sole ownership and responsibility of projects
  • Ability to prioritize workload in a fast-paced, task-intense environment
  • Work effectively with others towards achieving objectives
  • Communicate in a clear and concise manner both written and oral
  • Ability to communicate with both technical and business entities
  • Awareness of financial impact of design decisions
  • Report/documentation writing and presentation skills
  • Ability to work under pressure with minimal supervision
  • Willingness to work outside of normal working hours when necessary
6

Program Metrics & Reporting Analyst Resume Examples & Samples

  • Responsible for supporting the Program Director and Program Managers on key reporting needs
  • Maintain and enhance a reporting database for all Finance programs, including data on recruiting, performance, rotations, and placement. The Program Metrics & Reporting Analyst will be the owner of this database and will be responsible for reporting & analytics
  • Collaborate with Program Managers on data gathering, tracking, and analysis
  • Partner with Program Managers to communicate program analysis and trends with key program stake holders including Executive Sponsor, Senior Sponsors, Steering Committee, and rotation managers
  • Create and manage surveys to solicit feedback from the participants. Analyzing and summarizing the feedback, and providing recommendations for the future
  • Work with the broader team to maintain the US Finance Campus Program processes and policies
  • Manage all SharePoint content for Finance programs
  • Support Finance Program Director and Program Managers on additional projects as needed
  • Robust skills in Excel, Word, Power Point, & other Office applications
  • Proven analytical experience with developing, analyzing, & reporting information
  • Ability to synthesize information and extract themes and draw conclusions
  • Strong organizational and planning abilities; detail-oriented
  • Ability to effectively prioritize and execute tasks
  • Ability to multi-task and manage competing priorities
  • Strong ability to lead projects and lead a cross-functional team, where needed
  • Professional presence and interpersonal skills; ability to work in teams and help to support program participants
  • Self motivated, with high level of initiative
  • Robust verbal, written, and presentation skills required
  • SharePoint experience a plus
  • Knowledge of JPMC Finance organization a plus
  • Program Management experience a plus
  • 1-2 years experience in a reporting and/or program management role
7

Metrics Reporting Analyst AML Resume Examples & Samples

  • Knowledge of Visual Basis required
  • High level of analytical skills and problem-solving is preferred
  • Excellent planning and organizational skills highly desirable
  • Knowledge of website and database development methodologies (Windows & LINUX)
8

Metrics Reporting Analyst Resume Examples & Samples

  • The successful candidate will be required to maintain production goals and quality standards while seeking to identify best practices
  • To be success in this role, the candidate must be experienced with report generation and presentation with Microsoft Excel in conjunction with Microsoft Power and InfoPath business productivity tools
  • Bachelor’s Degree and/or equivalent working experience
  • Demonstrative experience working with Microsoft SQL, Access, and SQL Management Studio required
  • Ability to contribute, support, and lead efforts to achieve department/ team goals, up to and including recommendations to changes in policy and procedures resulting from review findings, participate in leadership level meetings, and quality assurance review of analyst case work
  • Experience with Office Productivity and Process Automation
9

Global AML Operation Metrics & Reporting Analyst Resume Examples & Samples

  • Support metrics related project activities including documentation, review, testing, and providing subject matter expertise
  • Support change control processes and ensure analysis / follow-up for completion of open change requests including communications with partner groups, testing and implementation timelines
  • Support Global Head of AML Operations and leadership team with reporting needs, cross-workstream planning initiatives, and meeting materials and preparation
  • Support strategy to ensure intellectual capital is maintained and shared consistently via SharePoint and other mechanisms
  • Knowledge of Shared Services and AML a plus
  • Relationship management skills with the ability to handle conflict and negotiations
  • Directly affect the business by influencing strategic functional decisions through advice, counsel or provided services
10

Metrics & Reporting Analyst Resume Examples & Samples

  • Bring your past Metrics experience to help drive out the GRC metrics strategy, including capture, management, maintenance and reporting
  • Capture and articulate Metrics requirements to support the "measure" aspect of the Operating Model
  • Lead a Metrics working group to ensure stakeholder participation across GRC
  • Support methodology for incorporating Metrics into Operating Model reporting tool
  • Support the creation metrics dashboards and reports
  • Set up a metrics inventory and implement a change management process
  • Support the Metrics delivery and requirements of GRC in change programs
  • Provide regular management status updates and material
11

Information Security Metrics & Reporting Analyst Resume Examples & Samples

  • Interface with constituents to build strong collaborative partnerships
  • Able to utilize statistical packages; R, R Studio or Similar
  • Automate process and reports using scripting languages such as Python
  • Automate processes leveraging ODBC, TODBC, SQL, and other query languages
  • Define schema in both Meta data (bladed nodes) and standard schema used in relational databases
  • Design and implement a data quality management framework for information security metrics
  • Analyze the data to identify key issues, trends, and observations for the attention of management
  • For any non-Green metrics, request remedial action plans and work with service providers to ensure timeliness of responses
  • Support enhancements to the MIS that enables business and technology leaders to understand the state of health of the information security program
  • Information Security program developments, industry frameworks, best practices and changes in financial services sector that may impact reporting
  • Bachelor’s degree in Statistics, Mathematics, Computer Science, or related discipline; Master’s Degree preferred
  • Minimum 5 years’ experience designing, enhancing, implementing or working with data feeds, or producing information security metrics reports
  • Experience with SQL to extract, classify, and convert data
  • Knowledge in Python, C, or similar languages
  • Working knowledge of information security industry frameworks (i.e. NIST Cybersecurity Framework, FFIEC)
  • Knowledge in Linux and UNIX environments
  • Knowledge in JSON, BSON, ODBC
  • Knowledge of regulatory environment as it applies to information security within financial services industry
  • Experience with math packages: SAS, R, SPSS, etc
  • Expert level proficiency in one or more database and presentation tools (SQL, Access, PowerPoint, etc.)
  • Data Analysis – Information Security Metrics and Analytics
12

Talent Management Metrics & Reporting Analyst Resume Examples & Samples

  • Serve as functional lead for Talent Management reporting & analytics related initiatives ensuring alignment to strategy
  • Leverage data extraction tools and approaches to perform complex data analysis formulating meaningful insights in a comprehensive manner often in partnership with other internal analytics resources -- analyze data sets, assess data integrity, and provide meaningful insights that drive action / decisions
  • Produce / deliver recurring and non-recurring metrics & reporting products ensuring accuracy and on-time delivery – report creation and distribution, dashboard development and production, ad-hoc data requests, etc
  • Provide inputs to Enterprise HR Dashboard and common HR data repository
  • Define and operationalize new metrics & reporting products; enhance existing products as necessary
  • 10 years of experience within a related role
  • Strategic thinker with solid analytical and quantitative skills, particularly in the context of dashboard/metrics and data analysis
  • Strong understanding of business objectives with ability to design reporting and analytic solutions that help drive business results
  • Thorough understanding of supporting information systems and technologies
  • Good interpersonal skills to collaborate, influence and consult with leadership, functional stakeholders and technical specialists
  • Proven experience leading small to medium sized projects
  • Proficient in MS Office applications such as Excel and PowerPoint with strong understanding of database structures and query tools
  • Strong knowledge and experience with Talent Management applications and data structures, preferably Taleo
  • Experience with Learning Management Systems and data structures, preferably Saba
  • Experience supporting data requirements within a highly compliance-driven environment
  • Experience supporting metrics & reporting needs for non-US / international entities
  • Experience within Aerospace & Defense industry
13

Metrics & Reporting Analyst Resume Examples & Samples

  • Proactively liaise with key stakeholders in Engineering, Operations, and Security to coordinate the timely delivery and formatting of metrics
  • Aggregate information from key operational stakeholder to produce enterprise views of data
  • Support Project Analysts in the collection and presentation of data points for tactical and strategic reporting requirements
  • Support Network Operations Center to aggregate data points for tactical and strategic reporting requirements
  • Support Information Assurance for tactical and strategic reporting requirements
  • Analyze data and create information in the form of reports (ad hoc, standardized) to provide proactive and preventative support models across the Program
  • Participate in establishing and improving metrics and Key Performance Indicators (KPIs) across the program
  • Aid in the continuous improvement of ITSM process/capability adoption, compliance, execution and supporting solutions
  • Participate in the timely and effective execution of IT Service Management measurement deliverables
  • Must be able to maintain composure under pressure, accurately assessing problem situations
  • Must work effectively in a fast-paced, team-based, Customer Service oriented environment
  • Expert level knowledge of MS Excel (Power Pivot, Charts)
  • Highly functional knowledge of MS Access and Power Point
  • Highly functional SQL or VBA scripting
  • Ability to work multiple projects and time sensitive tasks under pressure
14

Information Security Metrics & Reporting Analyst Resume Examples & Samples

  • Performance Management/Metric design
  • Experience with reporting and business intelligence tools such as Spotfire, Tableu, Platfora
  • Math/Statistical background
  • Requirements generation
  • Six Sigma Experience (Green Belt)
  • Six sigma Black Belt certification,
  • Data Mining Experience
15

Metrics & Reporting Analyst Resume Examples & Samples

  • Assist with the development operational/performance reports appropriate to the various PMO/Division Service processes
  • Interact with PMO and other teams to ensure data is accurate and the processes are being followed
  • Audit/analyze the information collected by the system to
  • Responsible about the development of business trend analysis and monitors key operating metrics
  • Provide support for operational and ad-hoc information as well as customized reports for specific audiences
  • Participation in departmental projects (focused on Continual Service Improvement) as needed
  • Bachelor degree or equivalent related work experience required (Industrial Engineering, is a plus)
  • At least 1-2 years of experience
  • Advanced English Level (B2)
  • Experience with data analysis or/and Project Management
  • Strong PC skills required (Excel, Access, PowerPoint, Word); strong Microsoft Excel Macro skills is a plus
16

Metrics Reporting Analyst Resume Examples & Samples

  • Perform deep-dive analysis and answer questions around metric variances
  • Develop processes and documentation to support best practices
  • Generate monthly initiative tracking reports
  • Perform ad-hoc analysis on an as-needed basis
  • Retrieve raw data from SAP and/or Longview databases
  • Transform raw data into meaningful, actionable metrics at the business unit level
  • Create summary metrics for distribution to the head of FinOps and GBS
  • Bachelor Degree in Computer Science and or Mathematics, or a related field
  • Strong interpersonal and communication skills and the ability to work on multiple projects with tight deadlines
  • Ability to take initiative, work independently, and exercise appropriate business judgment
  • Ability to suggest creative methods to enhance the effectiveness of processes and procedures
  • Comprehensive knowledge of Excel (V-Look Ups and Pivot Tables)
17

MYS Ctsm Kl-metrics Reporting Analyst Resume Examples & Samples

  • Creating and publishing reports on Performance Metrics for the purpose of enabling the AML Monitoring and Investigation Management Team and Compliance Stakeholders to
  • Monitor Hub performance against Targets,
  • Monitor and measure impact of changes against overall Objectives,
  • Analyse Trends and communicate promptly any potential risks
  • Highlight and escalate for Decision and Action where variances noted and are unexpected
  • One of the functions of the Regional Business Office is to ensure performance metrics are reported accurately in a timely manner and appropriately presented for management and stakeholder oversight of the Monitoring & Investigations Hubs
  • The Anti-Money Laundering (AML) Monitoring and Investigations function is required to ensure the senior management of Citi AML and its stakeholders are appropriately informed of the performance of the Hub and of any performance indicators on risk and control concerns that may arise during the course of the day-to-day operations of the M&I Regional and Country Hubs
  • Develop and maintain a report generation process in the form of Documents, Presentation Materials, Online Dashboards and other means of communication, which assist and support effective Monitoring by Compliance and other Business Stakeholders
  • Develop performance metrics, review for relevance and publish key performance indicators as per agreed schedule and frequency
  • Review the trending of KPIs and KRIs and any other Performance indicator metrics for both the KL Regional Hub and Country Hubs
  • Escalate and Investigate anomalies and trends to provide commentary to management and stakeholders reporting for better understanding
  • Perform regular reconciliation of any Regional Metrics reporting that is not sourced from the Book of Records to ensure alignment between Global and Regional Metrics for consistency
  • Clearly communicate and escalate any issues identified during the day-to-day performance of the job duties and follow through on resolution of any Change Request or Virtual Ticket raised
  • Evaluate impact of any issues identified and work with Metrics Manager and Team Lead to mitigate any risk associated with accuracy or timeliness of metrics reporting
  • Minimum 2 years working experience in an operations support area
  • Experience in a Financial Institution is preferred
  • Familiar with Microsoft office Tools such as Excel, Power Point, Word etc
  • Excellent Analytical ability with conceptual understanding of how metrics relate to processes
  • Familiarity with one or more Business Intelligence reporting Tool preferred
  • A Degree Holder, preferably in Finance, Business Admin/Management, Actuarial, Statistics, Mathematics or Computer Science or an equivalent qualification
18

Metrics & Reporting Analyst Resume Examples & Samples

  • Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements
  • Work with Developers and Subject Matter Experts to understand the work effort for a requirement
  • Identify opportunities for process and tool improvements and drive those from concept to implementation
  • Expertise in MS Excel, powerpoint
  • Make Reports and Analyze them
  • Strong analytical skills required including a thorough understanding of how to interpret business needs and translate them in to application and operational requirement
  • Analyzing MIS report to provide feedback
  • Assist in designing templates/dashboards etc. and automation of reporting requirement
  • Acting as a point of escalation for all priority issues & provide effective solutions both within the team and also for all external customers within the Business
  • Proactively establish ways to improve existing reports/templates and dashboards
  • Support to the team for execution of assigned tasks
  • Knowledge in Analytical and reporting tools like tableau, qlikview is a plus
19

Metrics & Reporting Analyst Resume Examples & Samples

  • Bachelor's degree in Math, Finance, Information Systems, Business Administration, Human Resources, or closely related discipline AND
  • Two (2) years of experience with business metrics/performance analysis AND
  • Able to define report requirements
  • Strong organization, time and project management skills and multi-tasking abilities required
  • Work is mostly performed in a busy, non-smoking office
  • Location requires mobility in an office environment; each floor is accessible by elevator and internal staircase
  • Occasionally work may be performed in a mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
  • Must be able to frequently sit, stand and walk
  • Occasionally may be required to lift moderately heavy objects up to twenty-five (25) pounds during the course of the workday
  • Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
20

Metrics & Reporting Analyst Resume Examples & Samples

  • Executes the Reporting of all KPI’s
  • Bachelor’s Degree in IT, Mathematics, Administration or related field required
  • Advanced Excel skills. (Dynamic tables, macros, etc.)
  • Able to handle large amount of data in excel or other data base program
  • Information Analysis
  • Related experience in Call Center or HRSS metrics desirable
  • Desirable Knowledge of Data Base program (Oracle, SQL, Power BI, etc.)
  • High English Proficiency (written and spoken), capable of delivering presentations in English. Other languages such as French, Portuguese are desirable
  • Capable to work in multiple projects successfully and simultaneously is desirable
  • Ability to understand and develop successfully partnerships with customers and peers
  • High Analytical and Problem-Solving skills
  • High Customer Service orientation
  • High Continuous Improvement orientation
  • Experience in Human Capital Management systems (Workday preferable), Customer Relationship Management systems (Microsoft Dynamics preferable) and Telephony Operation system (Avaya preferable)
  • Experience in Microsoft Office suite applications
21

Senior Information Technology Metrics & Reporting Analyst Resume Examples & Samples

  • Must have eleven or more years of experience conducting systems or data analysis using various data analysis and metrics tools
  • Must have experience with SAP Business Objects (Web Intelligence, Dashboards, Lumira, Analysis, etc.), Microsoft Power BI, SAS and/or other similar analytics tools
  • Bachelor’s or Master’s Degree in Information Technology, Computer Science, Engineering, or Business with a technical emphasis
  • Six Sigma/Lean Six Sigma Green or Black Belt certification
  • PMP or PM Certificate
  • Proficiency with Microsoft Office products, especially Excel (pivot tables, advanced data delivery)
  • 11 or more years of customer/client service experience analyzing IT metrics to facilitate strategic, data driven decision making
  • 3 or more years of working in IT Departments for an enterprise sized company
  • Experience working across relevant areas, developing the business and services to enhance customer satisfaction and productivity, managing risks and safety appropriately, developing and execute business plans, managing information, and providing exceptional service to internal and external customers
  • Experience interfacing and collaborating with peers, multiple management levels, and internal and external clients
  • Experience working with formal system life cycle development methodologies and other software development project management methodologies
  • Experience defining potential risk factors and operating within company policies and internal and external regulations
22

Reliability & Metrics Reporting Analyst Resume Examples & Samples

  • A minimum Bachelor or a Master degree is preferred, preferably in mathematics, statistics or computer science, Supply Chain or related discipline
  • A minimum of 2-4 years of relevant quantitative and qualitative research and analytics experience is required
  • A solid knowledge of statistical technique is required
  • Knowledge and experience in Worldwide End to End Supply Chain processes preferred
  • The ability to come up with solutions to loosely defined business problems by leveraging pattern detection over potentially large datasets
  • Strong programming skills (such as Hadoop MapReduce or other big data frameworks, Java), statistical modeling (like SAS or R). is preferred
  • An experience with BI tools such as Tableau is required
  • Proficiency in statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms is required
  • In-depth industry/business knowledge is preferred
  • Project management experience, including scoping, planning, execution and resource management, is required. Project management certification, for example FPX, is preferred
  • Knowledge of Advanced Planning Systems (APS) and Enterprise Resource Planning (ERP) systems is preferred
  • Process Excellence/Green Belt Six Sigma tools, training and/or certification is desired
23

Metrics & Reporting Analyst Resume Examples & Samples

  • Facilitates the creation of key financial and performance metrics through executive dashboard and metric reports
  • Defines and builds scorecards and report results for purposes of understanding and optimizing ETO performance that is aligned with company strategy
  • Develops a common set of measures and reporting across ETO to connect and integrate key processes, systems, and performance indicators
  • Assess the present state of measurement and reporting and implements short-term changes and develops an evolving roadmap
  • Supports ad hoc and other unplanned analysis and reporting needs as determined by management priority and business changes
  • Coordinates with department resources to define or collect department-level metrics
  • Facilitates the selection of a metric tool(s)
  • Provide ongoing ownership and administrative leadership of metric tool(s)
  • Requires a Bachelor's degree in finance, statistics, business, information systems or a related field and 4+ years of experience with business analytics, statistical analysis with a financial services company, quantitative, financial, or marketing analysis on multiple large-scale data warehouses
  • Experience with executive report development
  • Experience with Microsoft Access, advanced features of Excel, SQL, Crystal Reports and Business Objects
  • Requires a considerable working knowledge of statistical analysis, metrics and reporting techniques, quantitative, financial, or marketing analysis on multiple large-scale data warehouses
  • Demonstrated knowledge compiling, merging, synthesizing, and filtering data
  • Strong analytical expertise in data mining and measurement reporting. Familiarity with project management practices
  • Ability to manage multiple projects and works well under deadline pressure
  • Strong interpersonal and oral communication/presentation skills
  • Ability to work effectively in dynamic, rapidly changing, team-based environment
  • Proven ability to function in a heavily matrixed environment
  • Solid creative thinking and problem solving skills
  • Proven ability to mine complex and non-intuitive data to identify root cause
  • Ability to translate business stakeholder needs and corporate requirements into meaningful metrics and data analysis
  • Ability to create order out of systems, data and information. Strong customer/client focus
24

Assistant VP-monitoring & Investigations Metrics Reporting Analyst Resume Examples & Samples

  • Source and prepare AML Metrics reporting for use in Operations and Governance forums
  • Enhance existing metrics, refine thresholds, and propose new metrics to measure AML performance and risks
  • Present proposals and findings of analysis to team members, stakeholders in a clear and succinct manner both orally and in writing
  • Test model factors, weights and thresholds
  • Write policies and guidance documents
  • Write methodology and procedure documents
  • 3+ years of experience at large banks or consultancies producing metrics reports, or conducting statistical or situational analysis
  • Ability to learn new concepts quickly and adapt to shifting requirements and priorities
  • Ability to manage significant workload independently and effectively
  • Knowledge of SQL, or statistical package such as R, SPSS or SAS desired
  • CAMS, CFA, and/or FRM certification preferred
25

Metrics & Reporting Analyst Resume Examples & Samples

  • Providing key and strategic reporting to the business related to customer service KPIs - key customers are customer relations management, AC leadership, and customer relations department
  • Effectively manage daily, monthly, weekly and ad hoc reporting for AC
  • Monitor compliance to internal policies (credit issuance, export audit etc)
  • Coordinate and administer new hire training
  • Coordinate continuous improvement and education opportunities to create a world-class customer relations department
  • Other projects/problem resolution as time permits
26

Marketing Metrics & Reporting Analyst Resume Examples & Samples

  • Ability to effectively interface with Executives and cross-functional teams
  • Experience recognizing business problems and developing solutions
  • Ability to translate business requests into actionable deliverables
  • Proficient at using Excel pivot tables and functions. Understanding of MySQL is bonus but not essential
  • Aptitude for numbers and attention to detail
  • Experience working with or managing large data sets
  • Understanding of the strategic vision of the company
  • Solicit, drive, triage and prioritize business deliverables
  • Ownership of the delivery of all data needed to support reporting requirements
  • Evangelize the use of data based decision making & how it enables marketing and sales
  • Maintain subject matter expertise of tools and platforms used to support our metrics and reporting requirements (E.g. Domo Dashboard, )
  • Establish best practices and standardization
  • Ensure user training, access and security
  • Report monthly on progress of project milestones. Identify roadblocks or issues with project progress and work with Domo, AQ, or stakeholder to resolve
27

Metrics & Reporting Analyst Resume Examples & Samples

  • Work in conjunction with Analytics team to develop and improve specific operational metrics
  • Build and maintain subject matter expertise in the application of metrics and measurement to business process within specific domains
  • Provide ad-hoc reporting and analysis of data
  • Provide report building expertise and support in the creation of performance monitoring mechanism
  • Assist in the identification, development, and evolution of KPIs
  • Create and manage dashboard reports for management review
  • Bachelor?s degree or equivalent military experience
  • Demonstrated analytical skills and techniques
  • Experience dealing with large data sets (structured or unstructured)
  • Ability to interpret data to develop action plans to improve business processes
  • Ability to adapt to and be flexible with projects and deadlines
  • Passion for delivering a great customer experience at scale
  • Strong communication skills and the ability to build relationships with internal stakeholders
  • Impeccable judgment and comfort with ambiguity
  • Strong PC skills required (Excel, Access, PowerPoint, Word)
  • Competitive spirit with the ability to lead and motivate teams
  • Experience with metrics and reporting at a financial services company
  • Experience with Tableau, Power BI, or similar data visualization tools
  • Experience in interacting with databases using SQL
28

Real Estate & Facilities Management Metrics & Reporting Analyst Resume Examples & Samples

  • Responsible for converting big volumes of structured and unstructured data (real estate, construction and facility management) using analytical and programming solutions into actionable insights and business value, to be able to identify risks and ineffective activities
  • Build the programming and then regularly produce operational metrics by gathering data from various systems / groups and analyzing data for performance trends, exceptions and gaps in the underlying performance
  • Identify opportunities to extend or modify metrics program to ensure the metrics have the right focus and catch emerging issues, gaps, risks at all times
  • Develops and prepares easy to read data analysis dashboards for CRS Global Risk and Control team and provide supporting data content and trend information for verification and reviews
  • Respond to ad hoc requests for data and reports for the use of CRS Risk and Control teams
  • Systems may be mainly Citi systems used for Real Estate, Construction and Facility Management purposes, such as REALM (Real Estate and Lease Management System), CASP (Citi Approved Suppliers Program), ESourcing, P2P (Procure 2 Pay), FLS (Fire Life Safety) Online, TechFace and GIR (Global Incident Reporting). Financial analysis may get into the scope only at limited extent
  • Explore opportunities for and achieve database / tool enhancements and automations
  • Occasional assistance with technology changes, coordinate system related updates and issue resolutions
29

Metrics & Reporting Analyst Resume Examples & Samples

  • Advise and partner with the Sr. Operations Lead on the strategy for metrics development and management of the needs and requirements of key stakeholders
  • Provide day to day support and insight to the Metrics & Performance Mgmt. team, and reporting end users
  • Document report design and business requirements
  • Facilitate end users reporting workshops
  • Provide ongoing maintenance and iterations of existing reports based on user feedback, new business priorities or other business needs
  • Manage delivery of high quality outputs in a dynamic work environment with overlapping deadlines and tight time constraints
  • Support training and adoption of reporting capability
  • Degree educated (BA or BS) with 2 years + in a service delivery and/or business operations role
  • Highly Proficient in Tableau Desktop and data visualization best practices
  • Extensive background in producing various levels of metrics and reporting in Tableau Desktop with Tableau Server deployments
  • Proven design abilities for reports and scorecards in Tableau
  • Can serve as liaison between the business and technology counterparts responsible for building the data solution behind the Tableau report
  • Skilled in various reporting tools/mechanisms as well as a quick aptitude for learning new tools
  • Critical thinker willing to question solutions and strive for excellence in delivery
  • Strong communication skills, with the ability to clearly and concisely present issues and ideas
  • Management or technical consulting background
  • Knowledgeable of Oracle, PL/SQL and basic data modeling practices
  • Strong interpersonal and relationship building skills and ability to influence across the organization
  • Assertive with independent mind who operates with facts and pushes back with respect
  • Familiar with multiple business domains (Marketing, Product, Finance et al.) and comfortable engaging with various stakeholders including C-level executives
30

Financial Metrics & Reporting Analyst Resume Examples & Samples

  • Execute the financial metrics and reporting process framework and model
  • Support the collection, review and aggregation of financial data for reporting critical information into concise and meaningful reports for senior and executive management
  • Execute the production and distribution of weekly, monthly and ad hoc senior management reports and business review presentations
  • Support assessment of key metrics and reporting that will be developed and provide input into the development of meaningful measures
  • Partner with Financial Co-Pilots and Data & Insights (D&I) Team to ensure data availability and accuracy of information
  • 5-10 years of experience in finance or economics specific roles
  • Undergraduate or Graduate degree in Finance or Economics required
  • Ability to create/build/operate (process, protocol, governance, system)
  • Strong analytical proficiencies to derive insights from large and complex sets of business data
  • Strong financial modeling skills required with a high level of proficiency in Excel
  • Strong proficiency with business analytics tools like Microsoft Power BI or equivalent
  • Outstanding organizational and follow up skills
31

Metrics & Reporting Analyst Resume Examples & Samples

  • 3-5 years’ experience mining data, and developing reports using a variety of reporting software packages with a high aptitude for learning new reporting software packages
  • Analytical thinker and problem solver
  • Highly proficient with MS Excel, Access, and PowerPoint
  • Self-motivated with the ability to prioritize and make independent decisions
  • Excellent written and oral communication, and listening skills
  • Provide support for long-range and short-range Contact Center activities, real-time data reporting, system performance, and in the preparing of reports. Work with multiple sets of data sources and data reports. Maintain reports across multiple platforms including monitoring, and maintaining data in Excel and internal systems. Monitor call center results to identify and determine positive and negative performance trends to ensure attainment of goals and performance targets; and provide feedback to management
  • Compile, distribute, and analyze daily, weekly, and monthly call center performance reports
  • Recommend and develops new processes, reports and enhancements as required
  • Document and update processes; communicate enhancements and changes to others as necessary
  • Provide analytical support for database management (i.e. analyzing incoming data sources, etc.)
  • Review and analyzes phones reports and provides feedback to management
  • Generate and develop reports from Contact Center Manager software and disseminates appropriately
  • Report on schedule compliance and adherence, and recommend proposed schedule changes
  • Perform duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required