Metrics & Reporting Analyst Job Description

Metrics & Reporting Analyst Job Description

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Metrics & reporting analyst provides reports / presentations on the status of IT security controls and industry trends to management, technical staff, and other stakeholders.

Metrics & Reporting Analyst Duties & Responsibilities

To write an effective metrics & reporting analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included metrics & reporting analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

We are looking for a Analyst developer within the CIB Oversight & Controls production reporting team
Assist in designing, developing and implementing new and enhanced analytical/forecasting/reporting methods
Improve and maintain key Headcount and Talent Acquisition reporting through defining metrics and validating data
Empower business owners with decision support tools and skills
Partner with business owners in evaluating new initiatives and analyzing existing performance
Facilitate annual planning, monthly forecasting and weekly reporting processes
Promote and implement the automation of repetitive tasks
Work with senior-level management as needed
Own or assist with ad hoc analyses and special projects
Utilize Business Objects to create a more robust and dynamic reporting platform

Metrics & Reporting Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Metrics & Reporting Analyst

List any licenses or certifications required by the position: CAMS, FRM, CFA, ITIL, PMO, CPA, NIST, RMF, PMP, PMI

Education for Metrics & Reporting Analyst

Typically a job would require a certain level of education.

Employers hiring for the metrics & reporting analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Business, Finance, Statistics, Mathematics, Technical, Information Systems, Business/Administration, Engineering, Accounting

Skills for Metrics & Reporting Analyst

Desired skills for metrics & reporting analyst include:

BSON
C
Dash boarding and audience relevant technical presentations
IT Analytics
Information security industry frameworks
JSON
Linux and UNIX environments
Monitoring and Event Management tools
ODBC
Python

Desired experience for metrics & reporting analyst includes:

Develop code/reports to calculate a variety of measures and metrics
Analyze data flows and usage to identify cross-departmental commonalities and opportunities for better alignment
Create automated reconciliations to ensure data integrity across multiple sources of trade metrics
Analyze reconciliation and report output to identify any anomalies and partner with Operations and IT on issues and solutions
Act as a liaison with the Data Warehouse team to ensure adherence to firm-wide data standards and protocols
Identify opportunities to redesign / reengineer current processes

Metrics & Reporting Analyst Examples

1

Metrics & Reporting Analyst Job Description

Job Description Example
Our company is hiring for a metrics & reporting analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for metrics & reporting analyst
  • Partner with IT and Risk, as needed, to support new Front Office requests and initiatives
  • Continually work to expand upon and improve the efficiency and accuracy of all metrics reporting process and procedures and help to implement new strategies as needed to reduce errors and improve ability to meet the firm’s
  • Assist in coordination and compilation of data required for recurring and ad hoc regulatory reporting to the SEC (Form PF), CFTC (Form PQR) and SFC
  • Maintain and enhance a reporting database for all Finance programs, including data on recruiting, performance, rotations, and placement
  • Create and manage surveys to solicit feedback from the participants
  • Work across the teams to manage and perform governance related updates such as policy, procedures, key controls
  • Able to utilize statistical packages
  • Provide support for operational and ad-hoc information customized reports for specific audiences
  • Support Sales, Marketing, and Finance leadership to evaluate various aspects of the Enterprise business segment
  • Responsibilities include but are not limited to creation and production of periodic sales results reporting, product sales reporting, evaluating sales results, interfacing with Sales and Marketing organizations regarding variances and additional reporting needs, sales contest tracking, referral partner program reporting and commissions determination, telesales call volume analysis, and other various reporting
Qualifications for metrics & reporting analyst
  • Experience in vendor reporting technology and products QlikView
  • Bachelor's Degree in business administration, human resources management, information systems, statistics, finance, applied mathematics or related field with 4 years of data analysis, business intelligence and/or reporting experience or a Master's Degree in business administration, human resources management, information systems, statistics, finance, applied mathematics or related field and 2 years of data analysis, business intelligence and/or reporting experience
  • Demonstrated understanding of the type of workforce information used in a business environment and how the data is produced, consumed, and analyzed
  • Experience articulating insights drawn from data
  • 5 years of HR metrics and data knowledge
  • 1 year of financial operational experience required
2

Metrics & Reporting Analyst Job Description

Job Description Example
Our growing company is looking for a metrics & reporting analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for metrics & reporting analyst
  • Assist in the preparation and analysis of financial and operational reporting for Management team for various purposes
  • Assist in the development of executive reports and controls assessments
  • Understand design and business requirements to support the development process
  • Assist with the design, development, and maintainence of analytical tools and/or web applications utilized to conduct cybersecurity assessments and executive reports
  • Assist with the automation of manual processes and drive efficiencies within the Governance, Risk, and Compliance organization
  • Creates and maintains standard and ad hoc reports/analytics using delivered tools in Taleo Recruit OBI, SilkRoad Onboarding, Avature, and PeopleSoft
  • Consults with various stakeholders and leadership to determine report requirements, design layout and format, identify and extract data, test and validate data, and implement including ongoing support
  • Ensures that a comprehensive Quality Assurance (QA) process is applied to all reports prior to distribution to the business
  • Identifies existing and future business challenges, collects and interprets data and develops predictive models to form hypotheses and present recommendations
  • Retrieves and consolidates quantitative data from multiple sources
Qualifications for metrics & reporting analyst
  • Advanced skills in Microsoft Excel, including VLOOKUPs and Pivot Tables
  • Data mining expertise using Microsoft Access and Excel
  • Clear understanding of product, sales, and operational metrics that are drivers of revenue
  • High competency in creating and working with complex Excel documents
  • Position requires adherence to Charter Standards of Business Conduct
  • Prior revenue analytics and product sales reporting experience preferred
3

Metrics & Reporting Analyst Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of metrics & reporting analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for metrics & reporting analyst
  • Define and operationalize new metrics & reporting products
  • Supports the development and organization of technical operations workforce management through operational reports and resource metrics
  • Proactively identifies short term and long term forecasting opportunities to improve operational efficiencies within the workforce management team and technical operations organization
  • Enhance and maintain leadership and team dashboards on a weekly basis using Tableau
  • Serve as a Threat and Vulnerability Management data resource for the TVM Program Manager, ASM Leadership, and TVM Remediation Team
  • Gather requirements from ASM, IRM and ET customers for the purpose of custom report generation
  • Track requirements and production status in a formal work log
  • Write and maintain queries and scripts for various databases including SQL & Oracle
  • Analyze data as directed and provide actionable, measurable metrics for existing and net new services
  • Conduct quality assurance (QA) on the data used in the dashboard to verify the integrity of the metrics
Qualifications for metrics & reporting analyst
  • 3+ years of experience in Tableau server administration, including server configuration (proxy, failover, ), tuning and optimization
  • Assist in designing templates/dashboards and automation of reporting requirement
  • One (1) year of experience developing and monitoring call center metrics
  • Bachelor's degree in Business, MIS, CIS, Data Analytics, or Computer Science or equivalent practical experience
  • Working knowledge of Information Security principles is beneficial
  • Degree in Computer Science or other technical related field
4

Metrics & Reporting Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking for a metrics & reporting analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for metrics & reporting analyst
  • This position is responsible for analyzing, developing, and implementing baseline metrics and processes to measure, track and report on various subject areas related to IT Governance, Product Management, and the underlying system development efforts
  • Define and promote accurate and consistent categorization and classification of IT Demand Request change requests through recommendations for changes and enhancements to governance and change request (CR) databases
  • Work with Planview support staff to promote accurate, consistent and clean capture of time reporting data in Planview by all stakeholders involved in the systems development life cycle (SDLC)
  • Support Portfolio Managers and BRMs in developing and analyzing data for use in developing risk assessments and business value in support of CR prioritization efforts
  • Recommend and/or develop and implement tools for tracking inquiries/actions and deliver information to management on initiatives (with emphasis on process effectiveness, utilization, quality and responsiveness)
  • Oversee problem structuring, hypotheses development, and data collection
  • Provide superior analyses and interpretation/evaluation of strategies which includes presentation preparation for leadership review
  • Propose and implement innovative analytics for both trending metrics and predictive analysis that are operationally relevant
  • May present findings of data analysis and metrics to executive leadership
  • Act as owner of public display of metrics/Key Performance Indicators (KPIs) and data management
Qualifications for metrics & reporting analyst
  • Proficient with other Microsoft Office tools (e.g., PowerPoint, Word)
  • Desirable Knowledge of Data Base program (Oracle, SQL, Power BI)
  • Must have experience with SAP Business Objects (Web Intelligence, Dashboards, Lumira, Analysis, ), Microsoft Power BI, SAS and/or other similar analytics tools
  • Must show knowledge and proficiency in the use of the billing system, quota, Arris, routing tools, instant messaging, and appropriate Microsoft Office Suite applications, all approved workforce management tools and applications to effectively plan staffing and work schedules across assigned market areas to support the needs of the business
  • Ability to support the department 24/7/365
  • Previous experience working in technical support center
5

Metrics & Reporting Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of metrics & reporting analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for metrics & reporting analyst
  • Respond to, and take the lead on responding to requests for ad-hoc reporting
  • Coordinate with leadership, manage internal meetings, develop and create new reports
  • Write custom reports using various BI Tools
  • Collaborate with Program Delivery Teams, PMOs, and Senior Management to identify top reporting requirements and KPIs to drive value-added, pre-emptive decision making
  • Other ad-hoc analysis, related system setup and maintenance as needed
  • Provide first line of triage and reporting troubleshooting expertise to IS business units and key stakeholders
  • Apply strong analytical and project management skills, including a thorough understanding of how to interpret internal customer needs and translate them into business requirements and reporting designs
  • Collaborate with project managers, and subject matter experts to establish reporting roadmaps and analyze trade-offs between usability and performance needs
  • Show a keen eye for detail and the ability to adhere to deadlines within a fast-paced environment
  • Build reports, dashboards, and other data tools that enable self-service for users
Qualifications for metrics & reporting analyst
  • Must be able to distinguish and identify various colors as used in the various tools and software applications
  • 1+ years of database experience (developed applications, written SQL queries, created scripts and / or views)
  • Intermediate or greater proficiency with Microsoft products Access, Power Point, Excel
  • Ability to host and drive virtual meetings
  • Experience with TVM or other security related data
  • Strong programming skills (such as Hadoop MapReduce or other big data frameworks, Java), statistical modeling (like SAS or R)

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