Lead Systems Administrator Resume Samples

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DS
D Schiller
Darion
Schiller
93061 Baumbach Ways
Boston
MA
+1 (555) 631 0596
93061 Baumbach Ways
Boston
MA
Phone
p +1 (555) 631 0596
Experience Experience
Philadelphia, PA
Lead Systems Administrator
Philadelphia, PA
Keebler, Hahn and Collier
Philadelphia, PA
Lead Systems Administrator
  • Performs repairs to computer hardware, software, and firmware, or makes changes to systems management software, to improve performance and eliminate problems
  • Engage in the performance management process such as performance reviews, daily feedback, and mentoring
  • Implements changes to the production environment as specified by user and/or management. Defines and adjusts downtime change management process
  • Assists with special projects and initiatives such as the ITS maturity assessment; Plans and executes on major milestones
  • Assists with special projects and initiatives such as the ITS CTO annual project; Plans and executes on major milestones
  • Review performance logs and monitor system performance
  • Plan, coordinate, and execute activities to maximize application performance and data throughput
Phoenix, AZ
Lead-systems Administrator
Phoenix, AZ
Zieme, Runte and Daugherty
Phoenix, AZ
Lead-systems Administrator
  • Evaluate new technology and bring opportunities forward that would improve the future server architecture, performance, and network services
  • Work on performance issues, find the root cause and coming with knowledge base articles
  • Serve as a technical lead for Windows, Linux, VMware support to optimize application delivery on the network by working with application and systems teams
  • Create/Update Standard Operating Procedure (SOP) for process flows and quality enhancements
  • Ensures systems are properly documented, controlled for change, and monitored for uptime and performance
  • Develop and document new and existing designs and setups
  • Works with vendors and others to formulate designs
present
Detroit, MI
Lead Systems Administrator, NOC
Detroit, MI
Cormier-Hills
present
Detroit, MI
Lead Systems Administrator, NOC
present
  • Support development teams on system deployments and performance optimizations
  • Provide documentation of configuration and troubleshooting procedures to facilitate other team members and departments
  • Monitor and identify systems performance issues
  • Close daily interaction between other system administrators, DBAs, and developers
  • Take a primary role in change management of proprietary software
  • Investigate and troubleshoot issues with network, server, and application infrastructure
  • Provide documentation of configuration and troubleshooting procedures to facilitate other team members
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Texas A&M University
Bachelor’s Degree in Computer Science
Skills Skills
  • Excellent interpersonal skills and the ability to interface with internal/external customers, vendors, management etc. in both formal and informal situations
  • Good knowledge of and experience (2-3 years) in Windows (Windows 7,Windows Server 2008, Active Directory) and Mac OSX (Snow Leopard, Leopard)
  • Highly organized and detail oriented
  • Excellent English verbal and written communication skills
  • Excellent written and verbal communication skills
  • Capable of motivating and leading a team, with enthusiasm and clarity
  • Ability to stay calm under pressure
  • Excellent time management skills
  • Combines knowledge and skills in more than one technical IT area to promote effectiveness in the business unit and enhance the IT strategy; shares knowledge with the team to increase effectiveness
  • Applies functional and technical knowledge and expertise to complex, non-routine problems/issues provides guidance to other associates regarding IT trends
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12 Lead Systems Administrator resume templates

1

Lead Systems Administrator Resume Examples & Samples

  • Design, Develop, and Maintain the Operation's Predictive Intelligence Framework through predictive models with artificial neural networks, logistical regression, decision tree network, fuzzy neural networks, and other advanced machine learning techniques
  • Build sound statistical analysis on various data sources; improve value of current data, models, and tools through innovation and adoption of new technologies
  • Interface with Senior Managers and Management Stakeholders to initiate and design new analytic models and execution plans
  • Prepare and test complex predictive model packages for production deployment coordinate model installations with production teams and monitor/adjust production score distributions
  • Identify new analytic product opportunities via research and data analysis; propose and build business cases
  • Define metrics to measure development and production outcomes; produce performance reports
  • Present and interpret modeling and analytical results to non-technical audience in a clear, precise, and actionable manner
  • Leverage deep technical expertise in data mining and predictive analytics in order to build sound models and produce business intelligence solutions
  • Comfortable manipulating and analyzing complex, high volume, high dimensionality data from varying sources
  • Strong passion for empirical research and answering hard questions with data
  • Contribute to the building and maintaining of Operations performance metrics
  • Graduate degree in a quantitative subject such as statistics, mathematics, management sciences, economics, engineering, or similar disciplines
  • Minimal 12 years of analytics experience, preferable in statistical predictive modeling
  • 3-5 year experience in product development and strategy designs
  • Minimum of 12 year experience in bankcard industry or financial service company using analytics for IT Operations
  • 10-year hands-on experience with SAS software and 7 years in using Unix system; experience with Artificial Neural Networks, XML and PMML is a plus
  • Must be strategic and business-oriented thinking
  • Proven ability to apply new technologies and leverage appropriate analytical tools to predictive modeling
  • Quick learner and demonstrated ability of handling multi-tasks in a dynamic environment
  • Excellent business writing, verbal communication, and presentation skills
  • Experience working with data warehouse
  • Understanding of Application Security Monitoring (ARM) desired
2

Lead Systems Administrator Resume Examples & Samples

  • ​Bachelor's degree or equivalent combination of education and experience
  • Minimum of 10 or more years of Remedy implementation and support experience
  • Requires Remedy development experience including managing BMC Remedy v8.x/v7.6, BMC Atrium 8.x/v7.; MSSQL 2008 or higher
  • Prefer experience with Remedy ARS Distributed Server Option (DSO), BMC Atrium CMDB, BMC AIE/AI
  • Hands on experience in upgrading of the platform versions and patches as well as analysis on application upgrades
  • Able to support Remedy on VM technologies and experience with high availability systems. Experience configuring server hardware and software for Remedy compatibility desirable
  • Experience performing Software Development/Engineering or customization of third party products. Must be able to Develop and support software applications completely and on schedule
  • Solid development experience on ITSM modules and custom applications
  • Extensive experience in full product life-cycle to include development, customization, integration, testing and documentation using contemporary delivery methodologies (Scrum, Agile)
  • Experience in reverse engineering of customizations
  • Experience with Business Intelligence and data warehousing applications. , Business Objects experience would be a plus
  • Good leadership skills to guide and mentor the work of less experienced personnel
  • Experience in a client-server and distributed systems environment supporting and troubleshooting Remedy installations
  • Good verbal and written communication skills
  • Proficient with technical writing and documentation management and building system and infrastructure architecture and design
  • ITIL Foundation Certified
3

Lead Systems Administrator Resume Examples & Samples

  • Support the integration of other COTS packages and the integration into and out of Remedy
  • Gather and prioritize customer requirements, and develop and implement products to meet the requirements
  • Development new enhancements of existing custom Remedy application. This will require a deep knowledge of Remedy workflow capabilities and ability to develop solutions to complex problems within the Remedy toolset
  • Design and develop integrations to with Atrium CMDB and Remedy ITSM products. Should have a solid understanding of the integration capabilities of the AR System including mid-tier and the Help desk, Change, Problem, Task, SLM, Asset, SRM, Release, Reporting and Analytics, and have a Working knowledge of the Remedy API, web services and standard relational database concepts required
  • Candidate must also have a solid understanding of systems architecture and provide hands-on development to integrate Remedy tools to other systems using various approaches (e.g., web services, industry standard messaging protocols, etc.) and provide recommendations based on business requirements
  • Participate in project meetings and communicate development status
  • Support multiple instances of the platform including Development, QA, and Production, and Disaster Recovery
  • 24/7 support of the Remedy platform which includes debugging via logs, stopping and starting of services and ensuring application is fully functional
  • Analyze System log files and recommend changes and enhancements to applications and system configurations
  • Design systems and programs to meet highly complex business needs. Prepares detailed specifications from which programs are developed and coded. Create appropriate documentation in work assignments such as program code, and technical documentation
  • Research information from existing systems, analyze program and time requirements. Prepare time estimates and justifications for assigned tasks and provides recommendations to project managers
  • Serve as a technical project lead; providing leadership and work guidance to less experienced personnel. Conducts quality assurance activities such as peer reviews and design reviews
  • Provide consulting services in a technical and/or managerial capacity to management and technical staff. May represent company in presentations or conferences involving customers, co-contractors, suppliers, competitors, academia or the public
  • Subject Matter Expert of Remedy ARS based ITSM Suite version v8.x/v7.6. This includes Atrium CMDB & custom applications based on Remedy ARS as well as integrations with Incident and Problem Management, Change Management, and external applications
  • Minimum of 310 or more years of Remedy implementation and support experience
4

Lead Systems Administrator Resume Examples & Samples

  • Engage in the performance management process such as performance reviews, daily feedback, and mentoring
  • Review scope of work and assign tasks based on artist skills/abilities
  • Communicate successes and challenges faced by the team to the IT Manager
  • Lead team of System Administrators to /assist with the installation, configuration, administration and maintenance of IE’s tech infrastructure; authentication, messaging, DCHP/DNS, Deployment Systems (Cobbler /Ansible / SaltStack)
  • Maintain and manage the CommVault / Quantum based backup systems
  • Maintain and manage the network infrastructure; Switches & Firewalls
  • Maintain render farm machines onsite & offsite
  • Preparation and maintenance of infrastructure documentation on all systems, procedures and solutions to issues
  • Maintain and manage IE’s wide array of open source monitoring tools: OCS, Ganglia, Cacti, Sensu, Syslog, and Zabbix
  • Troubleshooting and resolving issues with production and administration applications (including: Maya, Nuke, 3delight, Houdini)
  • Provide input into potential improvements in efficiency, reliability and performance of VFX pipeline
  • Assist & mentor the desktop support team
  • Must have solid knowledge of and a minimum of 8 years’ experience in Linux/Unix administration. Linux Certification preferred (RHCE or equivalent)
  • 5 years of VFX pipeline experience including
  • Experience working with NAS and SAN storage systems
  • Basic Unix/ Linux/ Python scripting experience
  • Must be able to multi-task and maintain a positive attitude when working under pressure
  • Capable of motivating and leading a team, with enthusiasm and clarity
  • Ability to stay calm under pressure
5

Lead Systems Administrator Resume Examples & Samples

  • Leads daily system monitoring, verifying integrity and availability of hardware, network and server installations, configuration, systems and key processes, performance, testing, and verifies completion of scheduled jobs such as backups, restores, and patches; Serves as a subject matter expert on major IT environment upgrades, enhancements, new functionality, capacities, performance, cost effectiveness, and business integrations
  • Identify, troubleshoot and resolve Windows Server 2008/2012 Operating System issues
  • Participates in the on-call rotation providing 24x7 support
  • Provides input and recommendations on new potential technology solutions based on research and analysis
  • Designs and implements infrastructure solutions to meet business and technical objectives
  • Ability to work with vendors on installing and configuring COTS applications
  • Maintains accurate software and hardware inventory and manages the copyright and licensing requirements
  • Citrix experience preferred
  • Knowledge of Microsoft SharePoint 2010/2013
  • Knowledge of Microsoft SQL Server
  • Knowledge of Microsoft IIS Server
  • Knowledge of network technologies and concepts
  • Knowledge of working in a VMWare Virtual Server environments preferred
  • Understanding of the Federal Government compliance requirements a plus
  • Strong knowledge of Windows Server 2008/2012 Operating system troubleshooting skills
6

Lead Systems Administrator Resume Examples & Samples

  • Coordinate and lead the remediation efforts associated with vulnerability scanning
  • Provide analysis and support for the DISA STIG requirements
  • Candidate must be a U.S. Citizen and be able to obtain and maintain a federal background check
  • Knowledge of internet security issues and threat landscape
  • FedRamp experience
  • Knowledge of DISA STIG requirements and processes
  • Knowledge of Nessus vulnerability scanning software and reports
  • Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
7

Lead Systems Administrator Resume Examples & Samples

  • Competent to work independently on multiple phases of complex operational activities and projects
  • Coordinates activities with superiors and client personnel to resolve technical and/or mission issues
  • Develops practical and workable solutions to clients’ technical and business problems
  • Investigates and utilizes new technologies and processes to enhance security capabilities and implement improvements
  • Operates Cyber Protection System
  • Bachelor’s or Master’s degree in computer science, information technology, information assurance/cybersecurity, or a related technical discipline
  • Capable of professional-level spoken and written communications in English with a minimum documented score of 80 on an English Comprehension Level test for non-native English speakers
  • At least six (6) years of base-experience in the information technology field supporting National / Federal level Government customers
  • At least three (3) years of combined technical experience in Enclave Boundary & Infrastructure Services within the past ten (10) years
  • At least two (2) years of senior experience independently operating one or more of the major product sets delivered by the Contractor as part of this effort
  • Hold at least one (1) active certification in good standing out of the following list
  • SANS GSEC or Security+ (Level II)
  • SANS GCIH or CISSP (Level III)
  • Comp TIA CASP – Certified Advanced Security Practitioner
  • SANS GIAC GCED – GIAC Certified Enterprise Defender
  • Hold at least one active certification in area of specialty
8

Lead Systems Administrator Resume Examples & Samples

  • Supervise a team of several sys admins in the performance of their duties
  • Coordinate with Information Assurance engineers to ensure compliance of IT systems
  • Performs hands on technical duties with Windows servers, Linux and Windows desktop systems
  • Provide status on team activities to the government
  • Experience with Linux and Mac systems
  • Experience performing duties as a system administrator at Goddard Space Flight Center
  • Some experience in scripting various tasks using Bash, Python or PowerShell
9

Lead Systems Administrator SQL / Oracle Resume Examples & Samples

  • Manage SQL Server and Oracle databases through multiple product lifecycle environments, from development to mission-critical production systems
  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security
  • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end
  • Refine and automate regular processes, track issues, and document changes
  • Provide 24×7 support for critical production systems on a rotation basis
  • Assist developers with complex query tuning and schema refinement
  • Independent planning and execution of work in dynamic work environment
  • 8+ years of database administration experience
  • 4+ years of experience with Performance Tuning and Optimization, using native monitoring and troubleshooting tools such as OEM, Redgate and similar tools
  • 4+ years of experience with database security administration
  • 4+ years of experience with configuration and execution of database backups and restores
  • 2+ years of experience with installation and configuration of SSIS, SSRS, SSAS, Always On and SQL clustering
  • 3+ years of experience working in ITIL or similar IT Service delivery based framework
  • BS in Computer Science or equivalent
  • 1+ years of Oracle database administration experience
  • Experience with SQL Azure and cloud based application or database support
  • Additional experience in Oracle DB tools such as OEM and RMAN backup client
  • Experience working in a virtualized server environment
  • Experience working as part of a global team spanning multiple time zones
  • Ability to multi-task and context-switch effectively between different activities and teams
10

Lead Systems Administrator, Oracle EBS Resume Examples & Samples

  • Lead, plan and execute the platform lifecycle management in order to maintain the optimal health and performance of the applications and/or platforms in the portfolio
  • Be responsible for incident management and resolution within Biogen global IT application environment
  • Manage escalation activity between core customers and including IT Infrastructure, IT service center, and other 3rd party technical teams
  • As a member of a global IT team, participate in problem resolution related to platform issues across business units and regions; includes working with business colleagues, business-facing IT colleagues and/or infrastructure teams
  • Provide leadership in onboard new applications, by partnering with business and IT colleagues, during various project phases; perform on-boarding and knowledge transfer activities to ensure proper acceptance of the application
  • Create and maintain IT knowledgebase articles and related information assets
  • Collaboration with one or more SaaS and/or managed service provider (MSP) partners responsible for IT core support services and operations
  • Oversee managed service providers responsibilities, including but not limited to availability monitoring, service quality metrics and production service transitions
  • Work closely with IT colleagues to understand and provide a comprehensive view of IT services
  • Highly professional with strong interpersonal skills
  • Highly dedicated, purposeful with a commitment to the highest standards of performance
  • Flexibility in a changing environment
  • Possess a high level of energy
  • At least 10 years of hands-on Oracle EBS (11i, R12.1, R12.2) application administration experience
  • At least one full cycle implementation of R12.2, or an upgrade from R12.1 or 11i to R12.2 is mandatory
  • At least 1 year hands-on Oracle WebLogic administration experience
  • Strong Unix skills is mandatory
  • Prior hands-on Oracle Database Administration (R11.2) experience on UNIX preferred
  • Strong understanding of information systems, business processes and measures of success
  • Proven commitment to customer care, system availability, reliability and issue resolution. This can include off-hours and on-call support to resolve system incidents
  • Analytical/Creative Problem Solving
  • This position requires strong problem-solving skills and the ability to independently troubleshoot as well as develop alternative solutions to problems
  • Flexibility to work independently with minimal supervision, or collaborate on a multi-disciplinary teams
  • Experience in a biotechnology/pharmaceutical company preferred and is a definite plus
11

Lead Systems Administrator Resume Examples & Samples

  • Provision, install/configure, operate, and maintain system hardware, applications, and related infrastructure
  • Review performance logs and monitor system performance
  • Supports the transformation of the client’s current hardware and software configurations to the modernized environments
  • Consolidate and integrate existing applications and data
  • Migrate existing applications and data to the target environment
  • Plan, coordinate, and execute activities to minimize server footprint and power consumption
  • Plan, coordinate, and execute activities to maximize application performance and data throughput
  • Maintain the secure desktops
  • Coordinate with the client’s Network Enterprise Center to maintain network services
  • Manage commercial LAN, wireless LAN, and internet services
  • Provide rapid response and troubleshooting of system and/or network platforms when issues occur
  • Install, configure, and test COTS, GOTS, open standards, and custom software packages
  • Ensure system hardware, operating systems, software systems, and related procedures adhere to DoD regulations
  • Evaluate requests for hardware and software; research and recommend technical solutions that are compatible with the client’s architecture, infrastructure, and resource constraints
  • Oversee system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
  • Oversee daily backup operations, ensuring all required file systems and system data are successfully backed up
  • Provide team leadership and technical guidance to less experienced system administrators
  • U.S. citizenship and the ability to obtain a Secret level clearance is mandatory
  • At least 2 years’ experience in a leadership role
  • Proficiency with relevant Microsoft technologies, solutions, and applications
  • Proficiency with RedHat Linux administration and virtualization
  • Proficiency with PC desktop/laptop hardware and server architectures
  • Proficiency with storage area networks and network attached storage devices
  • Proficiency with troubleshooting relevant technologies and ability to implement corrective actions
  • Desire and enthusiasm to research and learn new technologies
  • Knowledge and proficiency with relevant enterprise, solution, and application architectures
  • Experience maintaining open standards systems
  • RedHat certified
  • Relevant Microsoft certification
  • Experience with MS Windows Server administration
  • Experience with Oracle Fusion middleware administration
  • Experience with OBIEE+ administration
  • Experience with MS Project Server administration
  • Firewall administration experience
  • Experience managing wireless networks
12

Lead Systems Administrator Resume Examples & Samples

  • Bachelors degree in Computer Science or related technical field required
  • 5+ years of technology experience in delivering support services directly related to IT operations and support organizations for production environments to include similar Major incident management competencies
  • Strong collaborative relationships with the various support teams and the ability to guide, direct, coordinate and control priority one problem bridges
  • Ability to communicate effectively throughout the incident management process with executive management, Client Services and other Event managers to ensure meaningful status updates are delivered in a timely and accurate manner, as per documented process
  • Follow documented support procedures, managing each issue through resolution in support of established service levels
  • Liaise with L2 support groups and/or development groups to collaborate on the resolution of incidents
  • Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via pages, email broadcasts or phone
  • Bridge Stewardship in support of timely resolution of internal issues
  • Ability to communicate well and manage highly stressful situations over the phone
  • Ability to coordinate and drive technical bridges during a major event, asking the right questions, and steering the support teams towards quick mitigation, work-around or resolution to limit the financial and reputable exposure of VISA or any of our clients
  • Ability to take quick decisive action to make additional escalations and/promotion of significant events to the Crisis management team when warranted
  • Leverage Service Monitoring, Application Monitoring and Infrastructure teams to develop a holistic view through the aggregation and distribution of information
  • Strong interpersonal skills and the ability to excel as part of a team
  • Uses sound judgment in determining priorities and enlisting support of other internal groups to prevent any compromise in service quality for Visa internal and external customers
  • Experience working in a 24x7 environment; ability to work flexible hours and be on-call
13

Lead Systems Administrator Resume Examples & Samples

  • Provide guidance and mentorship to less experienced members of the team
  • Install, configure, and maintain operating system workstations and servers, including web servers, in support of business objectives
  • Perform software installations and upgrades to operating systems and layered software packages, including scheduling installations and upgrades and maintaining them in accordance with established policies and procedures
  • Monitor and tune the system to achieve optimum performance levels
  • Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate hardware and software solutions, including data recoverability by implementing a schedule of system backups and database archive operations
  • Develop and employ standard operating procedures
  • At least 4 years of experience in systems administration or related experience
  • Ability to lead and provide guidance team of technical resources
  • Experience with WebSphere and UNIX / AIX required
  • Bachelor’s Degree in Computer Science, Computer Information Systems, or related discipline preferred
14

Lead Systems Administrator Resume Examples & Samples

  • Lead activities to provide new capabilities and drive value from existing capabilities in the IT Disaster Recovery space. Manage projects throughout the entire systems development lifecycle, ensuring requirements are defined accurately, systems are designed and purchased that meet the defined requirements and execute efficiently. Create detailed project plans, coordinates team resources and manage overall project time lines related to the planning and execution of Disaster Recovery Tests/procedures. Ensure that test plans and training plans are designed and executed successfully, all required system and user documentation is created accurately, projects are completed on time and on budget and anticipated business benefits are achieved
  • Support existing IT Disaster services/systems, coordinate related support and enhancement activities. Define and prioritize problems and requests. Ensure proper testing and change management practices and procedures are followed. Ensure support activities are executed on time and on budget
  • Investigate new tools, applications, and technologies and determine how these can be used to solve both IT and DR problems. Understand business trends and the need for competitive advantage and ensures the architectural integrity within the enterprise
  • Work and collaborate with other leads and management on large projects, either as a lead or a team member coordinating technical resources across multiple platforms and systems
  • Ideal candidate has at least 7-10 years plus experience in successfully managing projects requiring significant IT infrastructure
  • Undergraduate degree or equivalent work experience in information systems, computer science, or a related technical discipline
  • Experience with the execution and implementation of infrastructure projects
  • Experience planning, executing or participating in IT Disaster Recovery tests
  • Broad understanding of system management, storage and computer operating systems
  • Proven history of developing blueprints for and deploying large projects with accurate estimates of time frames, resource requirements, and costs. MS Project, Power Point and Visio conversant
  • Ability to communicate well with user groups, technical organizations, and management teams utilizing strong presentation skills combined with solid technical background
  • Able to work as a team player in a collaborative environment
  • PMP/ITIL certification a plus
  • Supports management in the recruitment, retention, and career development of internal staff
  • Managing, mentoring, and leading internal and external staff as defined in project structures
15

Lead Systems Administrator Resume Examples & Samples

  • Assist in the architecture process for new network/network security related solutions ensuring they are compatible with the company's business needs and strategic objectives
  • Review and analyze new requests, work with IT partners, vendors, and business leaders to understand network communication needs; Develop solutions and recommendations for business initiatives based on application requirements
  • Analyze telecom/network performance, reacting to operational performance, and business-wide telecom/network issues; Participate on the L2/L3 production support team; Help identify and develop efficiency opportunities
  • Research, evaluate, develop, design and implement Network designs and standards following industry best practices
  • Maintain network infrastructure hardware including ongoing software/firmware patches or upgrades and analysis
  • Develops and implements policies and procedures relative to WiFi and Network Access Control
  • 8+ years of experience in the IT field or equivalent work experience
  • Bachelor’s Degree with a concentration in Business, Economics or Computer Science, or equivalent work experience
  • Ability to act independently to determine methods and procedures on new or special assignments
  • Ability to exercise independent judgment in selecting methods, techniques and evaluation criteria for obtaining results
  • Ability to create formal networks involving coordination among groups
  • Expert application of productivity suite software (i.e. Microsoft Office)
  • 5 - 10 years hands on networking experience; Candidates must have extensive experience with WAN Routing Protocols, LAN Switching, SNMP, IOS, Layer 1-3 Troubleshooting and TCP/IP
  • Experience with network wireless site survey tools. Hands-on with Wireless Network and Network Access Control technology is preferred
  • Excellent written and verbal communication; must be able to communicate technical solutions to senior management
  • Available for rotation assignment for on-call support duties
  • May oversee the activities of other associates
16

Lead Systems Administrator Resume Examples & Samples

  • 8 to 10 years of experience
  • Ability to build and configure servers without supervision
  • Ability to design server infrastructure to meet customer requirements
  • Experience with the IAVM process
17

Lead-systems Administrator Resume Examples & Samples

  • Strong experience in Cloud Administration and Implementation
  • Implementation and support/troubleshooting Remote VPN, Site to Site VPN, VLAN, ACL, Routing
  • Knowledge of L2/L3 networking is required, including L2 bridging
  • Knowledge of DHCP/LDAP/RADIUS/TACACS systems
  • Enterprise server monitoring systems (Solar Winds/Nagios/Cacti)
  • Knowledge on Application performance monitoring systems
  • Strong interpersonal skills, as well as excellent written and verbal communication skills
  • Disaster Recovery/Business Continuity planning
  • Experience Data backup process and systems
  • Documentation skills including SOPs, templates, reports
  • Strong experience with Cisco Nexus Switches
  • Experience with network systems management and monitoring tools
  • Experience managing large projects including developing project plans and manage them to completion
  • Experience with Active Directory, DNS, LDAP, NTP, Radius, GSLB, domains and various IP based applications
  • Experience in Public Key Infrastructure
  • Good understanding on email exchange systems
  • Good understanding on Email security systems
  • Experience in Windows and Linux Operating system Administration
  • Experience in Load Balancer and implementation
  • Experience on Storage Administration
  • Experience in OS and Infra patching
  • Basic Knowledge on middleware Apache/Tomcat, JBOSS, Weblogic servers
  • Experience in deploying SAAS application
  • Familiarity with Oracle database administration
  • Exposure to enterprise business applications such as ERP or CRM
  • Good understanding of cloud and data center operations
  • Experience in virtualization technologies
  • Understanding on AWS
  • Coordinate, communicate, and connect with remote peers as required
  • Evaluate current and foreseeable future requirements to determine appropriate solutions
  • Ensures systems are properly documented, controlled for change, and monitored for uptime and performance
  • Facilitate the selection and implementation of network, communication and systems infrastructure to match the global needs of the company
  • Identify, develop, implement, and maintain high level industry standard and the best practices
  • Works with vendors and others to formulate designs
  • Develop and document new and existing designs and setups
  • Participate in the assessment and strategy planning of acquisitions as directed
  • Provide recommendations on proper tools and environment selection that ensure scalability
  • Identify, interact, and provide high level of service with internal and external customer ensuring needs are being met
  • Cross train peers and junior staff as required to support new designs
  • Plan, design, implement, and provide ongoing support of infrastructure systems of high complexity in extranet, backbone, and corporate environments to fulfill business needs for performance and cost benefits
  • Serve as a technical lead for hardware installation, configuration, and operational support of these infrastructure Server, storages, load balancers
  • Serve as a technical lead for Windows, Linux, VMware support to optimize application delivery on the network by working with application and systems teams
  • Evaluate new technology and bring opportunities forward that would improve the future server architecture, performance, and network services
  • Ensure all changes go through appropriate review, change control, and acceptance before implementation
  • Build and maintain relationships with global and virtual teams and third parties on infra development or support issues
  • Server cluster architecture/design, implementation, configuration and troubleshooting
  • Document all solutions (diagrams and written documentation) clearly, both at a technical level and at a high level overview for management consumption
  • Coordinates the deployment of hardware and infra changes
  • Disaster Recovery designing, implementation and testing
  • Data backup designing, implementation and testing
  • Based on the project requirements, should come up with infrastructure recommendations for a project
  • Work on performance issues, find the root cause and coming with knowledge base articles
  • Create/Update Standard Operating Procedure (SOP) for process flows and quality enhancements
  • Collaborate with peers and mentor them for better results
  • Evaluate new technologies and introduce them to fill gaps in MetricStream’s Cloud Operations
  • Bachelor’s or Master’s degree in Engineering
  • 10+ years’ experience in IT industry/System Administration
18

Team Lead Systems Administrator Resume Examples & Samples

  • 10+ years of experience in Information Technology in an enterprise environment
  • 3-5 years of experience overseeing an infrastructure team
  • Enterprise level Active Directory and group policy administration experience
  • Experienced in updating, maintaining, and building Windows Servers, specifically 2008-2012
  • 3-5 years of experience in VMware ESX vSphere hypervisor. Must be well versed in HA, DRS, VMotion, resource pools, snapshots, SRM and all VMware best practices
  • Hands on experience with Cisco UCS servers and EMC storage
  • Experience administering monitoring solutions such as Solarwinds Orion
  • Communicates well both verbally and non-verbally
  • Strong problem-solving and decision-making skills
  • Ability to work effectively and with minimal direct supervision
  • This position requires on-site attendance
19

Technical Lead-systems Administrator Resume Examples & Samples

  • Experience in roles that demonstrate a working understanding of diverse infrastructure components and operating systems and demonstrated ability to operate & troubleshoot in those environments
  • 5+ years of experience in an advanced Linux/Unix/CentOS system administration environment
  • 3+ years’ experience with developing software using Linux/Unix and scripting (Perl, Python, shell, Ruby, etc)
  • 3+ years of experience with systems management and configuration tools and systems analysis tools
  • Demonstrated ability to lead technical design discussions and solutions
  • Experience in roles that required demonstration of solid analytical skills and the desire to gain further experience in evolving technologies
  • Ability and willingness to provide off-business hours support and on-call responsibilities up to one week in a month
  • 3+ years’ experience with LAN/WAN technologies
  • Experience with Nagios, Puppet or other systems analysis tools
  • Experience with server virtualization technology
  • Experience that demonstrate a detailed understanding of storage concepts
  • Experience with GNSS technologies / Satellites etc
  • Experience using a source code control package in a team environment in the normal course of development cycles
  • Bachelors of Engineering in an Information Technology, Computer Engineering or Computer Science or other relevant discipline
20

Lead Systems Administrator Resume Examples & Samples

  • Support production and corporate infrastructure with data centers and offices in US, EU and China
  • Perform root cause analysis on hardware, software, network and operating system issues
  • Schedules, coordinates, and performs all server hardware, software, and operating system installations and upgrades, repairing and troubleshooting issues
  • Resolves system, network, and hardware problems and assists users by phone and/or in person
  • Installs and tests system software, installs third party software, and tests software as determined by user
  • Writes scripts for special applications and assists users in writing scripts
21

Lead Systems Administrator, NOC Resume Examples & Samples

  • Investigate and troubleshoot TIER 1 issues with network, server, and application infrastructure”
  • Repair and recover from hardware and software failures while coordinating and communicating with the appropriate engineering teams
  • Monitor and identify systems performance issues
  • Ensure that the environment is being monitored appropriately
  • Coordinate hardware problems and repairs with the appropriate service partners
  • Communicate issues to stakeholder effectively and in a timely fashion
  • Take a primary role in change management of proprietary software
  • Provide documentation of configuration and troubleshooting procedures to facilitate other team members
  • OS installation using remote installation tools (PXE/kickstart/CFEngine/Puppet)
  • 1 yrs Linux Server Experience (familiar with performance measurement tools)
  • Familiar with data center concepts
  • Experience with Bash, Python, or Perl scripting
  • Experience with enterprise monitoring tools (Solarwinds, Nagios, etc)
  • Dell Server Platforms (Rack Mount, Blades and Blade Chassis)
  • Strong comfort level replacing parts and configuring Dell (8th gen and newer) rack and blade servers
  • Knowledge of Open Source Platforms
  • Demonstrated troubleshooting skills through resolution; understanding problem from the network, OS, and application levels
  • Ability to communicate clearly and concisely with service partners and vendors
  • Proven experience in a 24/7/365 environment
  • Experience working with remote hands support
  • Excellent organization skills, project tracking abilities, communications skills, and time management skills
  • Strong Entrepreneurial spirit
22

Technical Project Lead & Systems Administrator Resume Examples & Samples

  • Responsible for managing Enterprise Software Licensing, purchasing, maintenance and per seat compliance for Macintosh & Windows learning lab software requested by instructors
  • Maintain weekly software & hardware updates, security patches for multiple Apple Macintosh server, Microsoft Windows server, MySQL server, and Microsoft SQL Server systems and make certain they are implemented in a timely manner for stability
  • Maintain weekly software updates, security patches for instructional system image desktop workstations in the lab and make certain software customization requests from professors are implemented in a timely manner
  • Understand Landesk Management Suite as the necessary tool to help monitor & distribute security patches system images across multiple virtualized servers and workstations
  • Assesses complex technical problems, makes recommendations for appropriate hardware and software, and organizational design solutions. Maintain, test, optimize, secure computer system hard drive images for over 100 Apple Macintosh hardware
  • Collaborate with full-time staff to support & expand the Webstore, server, workstation, print, file, and networking infrastructure of the lab
  • Serve as a higher tier technical resource, diagnosing and solving complex computing issues. Server Systems Engineering, Network Engineering, Network Attached Storage Administration & System Administration of two Enterprise server clusters providing local
  • Workgroup services and Instructional services of virtualized server systems
  • Programmatically support and update internal software applications and database components, including the part-time staff scheduling program, part-time staff login tool, instructor software request, instructor media request, student instructional inventory tool, as well as content changes to lab.dce.harvard.edu
  • Provides advanced technical advice and support for complex IT projects and major purchases. Server upgrades, lab computer purchase, software, educational license negotiation
  • Work closely with manager to coordinate training programs for staff in an IT facility. Act as a lead in assessing needs, identify knowledge and documentation gaps. Participate in each semester design and delivery of training sessions and materials
  • Provide training and support to a constant rotation of part-time staff (LHTs/Temps) in the areas of hardware and software maintenance for computer workstations along with guidance to and enforcement of lab policy and procedures
  • Liaison between 53 Church St. Computer Staff and HESA student group. Attend meetings to have a better understanding of the students need
23

Lead Systems Administrator, NOC Resume Examples & Samples

  • Investigate and troubleshoot issues with network, server, and application infrastructure
  • Provide documentation of configuration and troubleshooting procedures to facilitate other team members and departments
  • Support proprietary applications
  • OS installation using remote installation tools (PXE/kickstart)
  • Mentor junior team members
  • Identifying areas for process improvement and task automation and team member skill development
  • 2 to 3 yrs Linux Server Experience (familiar with performance measurement tools)
  • Experience working in a support capacity with Dell (8th gen and newer) rack and blade servers
  • Familiar with Open Source Platforms
  • Superb documentation skills
  • RHCSA, LFCSA, Linux + or equivalent preferred but not required
  • Experience in a NOC environment in a plus
  • This is for a 24/7/365 environment, the possibility of working overnights and weekends exists for all team members
24

Lead Systems Administrator Resume Examples & Samples

  • Works with users to understand their priorities and application requirements. Negotiates and documents action plans and schedules for systems implementation
  • Reviews, maintains and tests upgrades to the configuration management vendor software. Performs software builds and promotion through the software development life cycle
  • Implements changes to the production environment as specified by user and/or management. Defines and adjusts downtime change management process
  • Advises and mentors other internal staff and support teams
  • 7-10 years of experience working in a systems administrator function
  • Experience supporting remote locations is critical
25

Lead Systems Administrator Resume Examples & Samples

  • Support and upgrading AIX/Linux on 300+ systems
  • Working with vendor support and clients to resolve problems
  • On call support for OS and hardware platforms
  • Provide detailed performance reporting
  • Ensure systems are built and maintained to documented specifications and vendor supported releases
  • Installing and upgrading miscellaneous system software products (SCOM, UC4, etc)
  • Maintaining the system backup (NIM) server and system images
  • Assist application programmers, application administrators and vendors in problem resolution
  • Lead disaster recovery tests where AIX/Linux is deployed
  • Planning for new physical systems and virtual systems
  • Engineer monitoring as appropriate per Service Level Agreements
  • 8+ years of IT experience
  • 5+ years of experience working with AIX operations, SUSE and/or RedHat
  • Experience working with AIX, LVM, AIX Security, NFS, NIM, and HACMP
  • 2+ years of experience working with IBM Hardware Management Console (HMC), UCS, VCE, server configuration and HP Blade technology
  • Experience working with shell scripting
  • Experience working with disk storage systems and IP Networking including NPIV and VLAN tagging
  • Bachelor’s degree
  • Knowledgeable with AIX V7 with VIO, PowerVM and Partition Mobility
  • Minimum 2 – 3 years experienced UCS and VCE server configuration and HP Blade technology
  • Working knowledge of ITIL methodology and experienced with Service Now operation for Change, Incident and configuration management
  • Working knowledge of VMware with Linux guests
26

Lead Systems Administrator Resume Examples & Samples

  • Leading the activities of providing new capabilities and driving value from existing capabilities. Managing projects throughout the entire systems development lifecycle, ensuring that requirements are defined accurately, systems are designed, coded or purchased that meet the defined requirements and that execute efficiently. Creating detailed project plans, coordinates team resources and manages to overall project time line. Ensuring that test plans and training plans are designed and executed successfully, all required system and user documentation is created accurately, projects are completed on time and on budget and anticipated business benefits are achieved
  • Supporting existing production systems, coordinating related support and enhancement activities. Defining and prioritizing problems and requests. Ensure proper testing and business change management practices and procedures are followed. Ensuring all support activities are executed on time and on budget
  • Investigates new tools, applications, and technologies and determines how these can be used to solve business problems. Understands business trends and the need for competitive advantage and ensures the architectural integrity within the enterprise
  • Work with other leads on large projects, either as a lead or a team member coordinating technical resources across multiple platforms and systems
  • Ability to manage and coordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to ensure timely delivery
  • Ideal candidate has at least 5 years plus experience in successfully managing projects requiring significant IT infrastructure
  • Experience working in a complex Disaster Recovery Program
  • Lead Systems Administrator technical experience with Windows, Linux, Unix and Storage systems
27

Lead Systems Administrator Resume Examples & Samples

  • Works with Director/Manager to gain understanding of long term technology impacts and ensure development resources are developing in accordance with Travelport technology decisions
  • Able to recognize business unit / functional view and understands impact on adjacent systems and long term impact of technical decisions
  • Acts as a key technical and/or functional expert for larger projects / SME for internal business system projects
  • Manages, motivates and develops performance and capabilities of team members
  • Educates all development resources on best practices, performance-minded development, and Travelport standards
  • Coordinates Implementation Activities
  • Shares expertise and coaches/counsels team members to accomplish project deliverables/goals
  • Represents company to customers/vendors/managed service partners as part of a team
  • Bachelors in information technology, computer science, application development, programming, or related degree and/or equivalent work experience
  • 7+ years of System Administration experience
  • Proven success working with IBM mainframes under z/TPF operating systems
  • Experience of Jira for Requirements, Story management, and work management tools (eg: KANBAN)
  • Highly technical individual, preferably with supervisory experience, possessing expertise and experience working across multiple components or one entire application (or internal business system)
  • Travel or hospitality industry experience
  • Experience of supervising teams and managing performance, reviewing goals and assignment of work, managing evaluations
  • Prior experience with GDS running on IBM mainframes under z/TPF operating system
28

Lead Systems Administrator Resume Examples & Samples

  • Assists with special projects and initiatives such as the ITS maturity assessment; Plans and executes on major milestones
  • MongoDB experience required
  • Knowledge of working in a Virtual Server environments preferred
  • Years of Experience: 4+
29

Lead Systems Administrator Resume Examples & Samples

  • Bachelor's Degree in Computer Science, Information Technology, Information Systems or related major and a minimum of 10 years experience in a systems operations position. Additional 4 years of applicable experience may be considered in lieu of completed degree
  • Citrix XenApp/XenDesktop administration experience
  • Experienced administering VMware Virtualization environments (ESXi, vSphere)
  • Working experience deploying and administering Windows Servers
  • Advanced IIS 7.0/7.5 experience
  • Advanced DNS administration and configuration
  • Experience configuring and applying security settings to IT systems
  • Excellent and well founded, written and oral communication skills are absolutely essential
  • Cisco UCS Hardware administration experience
  • Active Interim Secret Clearance required to start
  • DoD 8570 Certification in primary OS (Windows, Linux, VMware, Cisco, etc.)
  • Experience with Army Gold Master
30

Lead Systems Administrator Resume Examples & Samples

  • Makes recommendations regarding computer systems hardware and software to improve and enhance the operating systems
  • Makes recommendations regarding configuration and enhancement of security of operating systems to others
  • Directs others providing operational support for the organization's information systems and peripheral equipment, such as servers, desktops, printers and storage devices
  • Directs others in performance of recovery procedures, scheduling and backups, and monitors batch processes
  • Leads Problem management (2nd line support)
  • Designs server solutions crossing various disciplines and teams for internal and external clients
  • Leads Development of System Images
  • Drives virtualization and automation initiatives
  • Crossing various disciplines and teams, designs systems hardware and software configurations to enhance Performance management and Capacity planning
  • Promotes quality control
  • Extensive knowledge of storage and backup systems and technology with experience with vendors such as Hitachi, and NetApp storage solutions
  • San switch technology experience on Brocade switches and directors. Enterprise backup technology from Veritas NetBackup
  • Experience evaluating new storage technology solutions, coordinating storage migration projects, data center consolidation, data replication, and technology refreshes
  • Knowledge with budgeting for storage capacity planning, cost allocation, and business unit reporting
  • Requires depth and/or breadth of expertise in own specialized discipline or field
  • Works across teams to apply conceptual knowledge to solve high level problems
  • As a senior contributor acts as the escalation point for both internal and external people as it relates to their discipline
  • Works across discipline boundaries to further the greater Nasdaq agenda
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services
  • Has vision as it relates to improvement, and furthering the offering/creating new business opportunities
  • Is the team coach/mentor. Develops and motivates the team for success
  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
  • Constantly strives to improve and find better ways to accomplish personal and business objectives and performance
  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
  • Sustains an environment that supports experimentation, rewards risk-taking and reinforces curiosity
  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
  • Communicates difficult concepts and negotiates with others to adopt a different point of view
  • Proactively shares experiences and knowledge towards the achievement of team objectives
  • Shows initiative to deliver better results than expected and often offers his/her help to others in order to achieve shared goals
  • Leverages methods and approaches for data collection from other internal/external sources and best practices to address complex problems, situations or issues
  • Works with large amounts of data and identifies highly complex root causes and potential implications; coaches others on data synthesis and analysis
  • Approaches situations from a holistic perspective and considers interdependencies and the impact of actions; synthesizes results and links patterns and trends
  • Applies functional and technical knowledge and expertise to complex, non-routine problems/issues provides guidance to other associates regarding IT trends
  • Combines knowledge and skills in more than one technical IT area to promote effectiveness in the business unit and enhance the IT strategy; shares knowledge with the team to increase effectiveness
  • Employs expert knowledge of own technical areas and a broad understanding of related disciplines to create advanced programs/processes; promotes the use of best-in-class practice
  • Collaborates with others across disciplines to brainstorm solutions to the most complex, uncommon problems; shares outcomes with the rest of the team
  • Provides guidance and expertise on complex, non-routine issues; redirects solution implementation if desired results were not originally met
  • Assesses whether issues were resolved and provides input on revising and re-implementing solutions or alternatives if problems were not fully remedied
  • Interprets internal/external business challenges and recommends integration of the appropriate systems, applications and technology to provide a fully functional solution to a business problem
  • Reviews systems administration performance to determine ways to improve efficiency, establishing new operating procedures as needed; delegates systems administration responsibilities to other associates