Knowledge Analyst Resume Samples
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Knowledge Analyst Resume Samples
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RD
R Dickens
Robb
Dickens
5614 Lowe Avenue
Boston
MA
+1 (555) 109 9510
5614 Lowe Avenue
Boston
MA
Phone
p
+1 (555) 109 9510
Experience
Experience
Phoenix, AZ
Knowledge Analyst
Phoenix, AZ
Pouros Inc
Phoenix, AZ
Knowledge Analyst
- Working with consulting teams to collect, synthesize, and analyze consulting team learning and input into new knowledge products, including full sanitization
- Providing thought partnership and expert source know‐how to case & topic/sector teams
- Sharing topic/sector insights and points of view more broadly within the firm
- Learning the business & build expertise
- Delivering original analysis and insights to consulting teams, providing thought partnership
- Supporting BCG partners and principals on proposal, lead preparation and other marketing activities
- Providing customized knowledge for client work, preparing accurate, well developed documents and charts
Los Angeles, CA
Lead Knowledge Analyst
Los Angeles, CA
Ritchie, Steuber and Reichel
Los Angeles, CA
Lead Knowledge Analyst
- Provides customized knowledge for client work, occasionally providing client facing expertise
- Work with key stakeholders to plan and execute PDT efforts; provide insights on process and methodology
- Makes substantial contributions to development of knowledge initiatives (e.g. sanitizes case work) and other internal priority projects
- Develop customized materials for case and proposal work, occasionally providing client-facing expertise
- Act as a thought partner, establishing credibility with consulting teams, and providing problem-solving and topic/sector insights
- Inserts oneself into the workflow of case (and proposal) teams working on digital banking topics, playing a leading role in coordinating research and delivering original analysis and insights
- Collaborates and maintains the development of new knowledge through participation in internal research and knowledge infrastructure projects, database, surveys, etc..
present
Phoenix, AZ
Senior Knowledge Analyst
Phoenix, AZ
Hintz and Sons
present
Phoenix, AZ
Senior Knowledge Analyst
present
- Identifies cross-sector Point of View (POV) sharing opportunities and collaborates with other domain teams on issues that cut across EY’s business activities
- The Senior Knowledge Analyst will work closely with selective members of the global Insurance Knowledge Team, the proprietary databases & tools (PDT) team, and members of the Insurance COE team, developing and rolling out BCG's Insurance Profit Pool product. The product will be an in-depth modeling of insurance markets globally on LoB level, with sophisticated forecasting and scenario analysis capabilities
- Drives greater connectivity within the domain and across other parts of EY by using strong relationships to share information and convene groups around a common issue
- Builds strong relationships within priority accounts/solutions/service lines/markets and collaborates with domain stakeholders and EYK colleagues to bring research, analysis and insights that support business development activities and service delivery to clients (including for relationship building initiatives and specific engagements)
- Possess and further develop domain expertise: respond to information and research requests from BCG project and proposal teams; support proposal writing and development
- Together with the Knowledge Manager, proactively alerts stakeholders regarding changes amongst key clients and competitors, and assesses the impact of those changes on internal strategies and plans
- Providing customized knowledge for client work; preparing accurate, well-developed data and analysis
Education
Education
Bachelor’s Degree in Field
Bachelor’s Degree in Field
University of Florida
Bachelor’s Degree in Field
Skills
Skills
- Good documentation skills, including the ability to prepare simple documentation are highly desirable
- Strong work ethic, reliability & service mentality – willing to do all aspects of role including administrative
- Strong interpersonal skills including credibility and ability to provide expert analytical advice
- Strong knowledge of content edition software
- Structured thinker, with strong attention to detail
- Strong leadership skills and a proven track record of proactively partnering with the business to deliver knowledge management solutions
- Fluent written and spoken English (other languages desirable)
- Experience with developing/governing taxonomies, controlled vocabularies, and thesauri for business content organization desirable
- HTML knowledge,
- Strong written and verbal communication skills, including active listening skills and the ability to build relationships and proactively influence and communicate with multiple leaders with varying perspectives
15 Knowledge Analyst resume templates
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1
Incident Management Knowledge Analyst Resume Examples & Samples
- During incident team mobilization, responsible for the capture and dissemination of all incident artifacts to the team including up to date evidence of the current incident
- Capturing key actions, decisions and consequences in the incident ticket log in a real time manner
- Partnering with the Communications Manager and Incident Owner to prepare all internal team and external stakeholder messaging
- Responsible for managing the resource escalation matrix
- Ensure effective instigation of the RED/AMBER process
- Experience in Technical Writing roles either in Application Development or Production Management
- Proven ability to perform well under stress
- General knowledge and understanding of Incident Management practices, skills and tools
- Broad understanding of technology frameworks across mainframe, midrange and distributed
- Excellent written communication skills, able distil complex technology scenarios into clear and easy to understand decisions, actions and consequences. In a real time environment
- Strong team player, ability to work effectively in a high performing team environment
2
Knowledge Analyst Resume Examples & Samples
- Establish and communicate CIB problem management standards and best practices and drive adoption by articulating value and influencing the CIB technology organization
- Define and maintain appropriate quantitative and qualitative measures to track and improve the effectiveness of the problem management process
- Communicate status and provide transparency to senior management via monthly Production Boards
- Partner with the Incident Management organization to maintain the known errors database and link incidents and problems to accurately track repeat incidents and identify themes
- Participate in process reviews, recommend and implement improvements to people, processes and tools to ensure the problem management function continues to advance up the maturity curve
- Drive RCA and action item quality improvements
- Identify training opportunities and host training sessions to further improve problem management discipline across CIB, including leveraging Kepner-Tregoe training materials and philosophies
- Ensure conformance to firm-wide problem management practices as well as providing feedback on improvements to firm wide processes
- Actively design and manage personal improvement plan to set and meet individual performance goals
- A minimum of 5 years experience in Technology, Operational experience preferred, Application Development experience a plus
- Proven ability to design and implement new processes and improvements
- In-depth knowledge and understanding of Problem Management practices, skills and tools
- General understanding of Financial Services and key drivers of business performance
- Demonstrated leadership skills and ability to successfully partner across organizations
- Strong oral and written communication skills, ability to communicate with senior Technology management
- Strong team player, ability to build relationships from both a business and technical point of view
- ITIL training and certification preferred
- Committed to process improvement, LEAN and/or Six Sigma training a plus
3
Knowledge Analyst Resume Examples & Samples
- Maintain the IT Department’s knowledge management system; responsible for site organization, feedback management, and system accessibility. Help monitor and evaluate the knowledge management system, including external benchmarking and evaluation programs/opportunities
- Acquire and convert new or existing knowledge into knowledgebase articles within the company’s knowledge management system. Verify presentation, readability, and formatting of all knowledge items
- Review and maintain knowledge items in the knowledge management system. Manage relevance and readability of knowledgebase items, and conduct periodic reviews of knowledge items with knowledge area owners. Plan and manage the delivery of knowledge projects, communicating the availability of knowledge to the end-user community, Monitor the use of the knowledge assets and measure the business value of the knowledge to the end-user community
- Must have demonstrated analytical and problem solving skills
- Good documentation skills, including the ability to prepare simple documentation are highly desirable
- Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint
- Strong written communication skills including; writing, proofreading, editing, and organization
4
Knowledge Analyst Resume Examples & Samples
- Works with leadership using a governance model to plan and implement an ITSM knowledge content plan that supports strategy and objectives
- Executes this plan with practical and hands on involvement
- Drives the process of planning, prioritization, development and implementation of new content, to existing and new audiences, to expand knowledge content use
- Elevates knowledge content to "best practices" status so that it becomes an essential part of "how we do business"
- Leverages analytical data to drive knowledge content strategies and upgrades/updates
- Develops process for collecting employee feedback using knowledge content technology and other survey tools as needed to analyze and interpret data to identify improvement opportunities
5
Investor Services Incident Management Knowledge Analyst Resume Examples & Samples
- Determine and ensure execution of appropriate actions to recover business services as quickly as possible
- Run the technical bridge to drive all diagnostic and resolution activities
- Identify all resources needed to resolve the incident, including resources from JPMC partners, external vendors, JPMC lines of business
- Ensure all incident team members are aligned to the outcomes required and operate within the agreed best practice operating procedures for the incident
- Participate in process improvement to ensure improved future performance of the team
- Actively design and manage personal improvement plan to set and meet team and individual performance goals
- Act as mentor and coach for junior members of the team
- Participate in post-incident reviews and problem management activities
- Proactively contribute to improvement activities
- Review the CIB environment to proactively identify events or lower severity incidents that could have major business impact if not resolved
- A minimum of 7 years experience in Technology; Production support experience preferred; Application Development experience a plus
- Proven ability to perform under stress
- In-depth knowledge and understanding of Incident Management practices, skills and tools
- Clear leadership skills and ability to exercise judgment and sound decision-making under pressure
- Strong oral and written communication skills, able to communicate with senior Technology and Business management
- Proven ability to influence others across all contributing teams and disciplines
- Strong team player, who can build relationships from both a business and technical point of view
- Commitment to process improvement
- LEAN and/or Six Sigma training a plus
6
Cib-knowledge Analyst Resume Examples & Samples
- Work with finance and global product heads to manage strategic content and statistics, the building blocks of proposals, presentations, and other associated client-facing documentation
- Work with product and sales heads to perform quality control functions, organizing, formatting and assembling documents
- Work with subject matter experts and content manager to drive, coordinate and solicit content for the knowledge management tools
- Work with marketing and graphic design leads to ensure that content is presented creatively, utilizing graphics and photos to enhance and support text
- Work with corporate communications and marketing to ensure that documents conform to J.P. Morgan’s branding and corporate design standards
- Represent the best interests of Investor Services and the Sales Enablement Group as your first goal in any interaction
- Bachelor's Degree, MBA or a post graduate in business or finance. Coursework in business and /or finance preferred
- Demonstrated at least 4-6 years of experience, with 2-3 years of relevant experience
- Strong business communication skills, both verbal and written
- Solid organizational and project management skills
- Proven ability to deal tactfully and professionally with a wide range of colleagues, including senior executives, in demanding situations
- Excellent desktop publishing skills, including a strong/advanced working knowledge of PowerPoint, Word, Excel, Visio and other MS-Office applications. Other desktop publishing and graphics applications may also be relevant
- Proven ability to deliver results in a timely manner
- Strong analytical thinking and problem solving skills
- Confidence and assertiveness and an ability to deal with all levels of management within J.P. Morgan
- Proactive, positive approach. Ability to grasp/learn concepts quickly
- Strong attention to detail and collaboration skills
7
Knowledge Analyst Resume Examples & Samples
- Manage business taxonomies and promote effective content management techniques in partnership with business stakeholders
- Document business requirements, best practices, and user guidance
- Establish benchmarks for evaluating the effectiveness of knowledge exchange between individuals, teams, and groups across various collaboration activities
- Identify, define, and champion processes, solutions, and innovative uses of technology that provide demonstrable knowledge-sharing and reuse value to the business
- Promote knowledge management initiatives through internal evangelism, including presentations and documentation such as case studies
- Become a trusted advisor and key partner with multiple business units to support their Knowledge Management initiatives and goals
- Deep understanding of content organization methodologies and demonstrated experience with content organization, content management, document management, document/change control, or archival services
- Strong written and verbal communication skills, including active listening skills
- Ability to build relationships and proactively influence and communicate with multiple leaders with varying perspectives
- A customer/end user-focused mindset toward developing knowledge management processes, solutions, and initiatives that are scalable, align with business goals and promote collaboration across business units
- Demonstrated drive to achieve results, ability to work independently, and to manage multiple projects with different priorities/timelines at the same time
- Experience with developing/governing taxonomies, controlled vocabularies, and thesauri for business content organization desirable
- SharePoint experience a plus
- Bachelor's degree required- Library sciences, Information technology, information sciences preferred
8
Knowledge Analyst Resume Examples & Samples
- Define and lead the development of a new “knowledge exchange” tool for the capture and sharing of business process implementations across a diverse set of businesses
- Travel (up to 60%) to Milliman practices located across the US and around the world to build relationships and capture processes to be documented
- Strong written and verbal communication skills, including active listening skills and the ability to build relationships and proactively influence and communicate with multiple leaders with varying perspectives
- Demonstrated Project and/or Program Management experience, successfully working broadly across organizations, up to the executive level, and delivering on complex projects
- Strong leadership skills and a proven track record of proactively partnering with the business to deliver knowledge management solutions
- Experience with process improvement programs and business process mapping
- Experience with developing and benchmarking best practices for Knowledge Management
- Experience with Six Sigma and/or other process maturity models and SharePoint a plus
- Experience working in a complex, decentralized, geographically distributed, or global company would be an advantage
9
Senior Knowledge Analyst Resume Examples & Samples
- Possess developed skills and knowledge in a PA and topic/sector
- Enhance, develop, update, maintain and execute proprietary tools, and their implementation on PA
- Bridge interaction between proprietary teams and global Knowledge team, and work with case
10
Lead Knowledge Analyst Resume Examples & Samples
- Experience with multiple analytics methods (one or more required)
- Geospatial data visualization and analytics (specialties such as cluster detection or geo-statistical methods)
- Spatial-temporal analysis (cartographic animation of time-series data)
- Network analysis (location-allocation, travelling sales person, vehicle routing problem)
- Customer segmentation and targeting
- Promotion and loyalty program effectiveness
- Customer LTV maximization
- Churn prevention
- Predictive modeling (logistic regression, linear regression, etc.)
- Experience in core analytics methods (one or more of the following)
- Statistics (t-tests, ANOVA, …), variable reduction (FA, PCA, …)
- Segmentation/clustering techniques
- Geographic cluster recognition and manipulation techniques
- Predictive modeling: e.g. logistic regression, linear regression
- Time series analysis: e.g. ARIMA, VAR
- Machine learning: e.g. LCA, Random Forest, neural networks
- Spatial-temporal analysis
- Time series analysis (ARIMA, VAR, etc.)
- Simulation: e.g. MC, dynamic, discrete event
- Optimization: e.g. linear programming, heuristic
- Familiarity with analytics tools (one or more required)
- GIS toolkits (ESRI, Quantum GIS, MapInfo or similar)
- ESRI Network Analyst, RouteSmart, RoadNet or similar
- Tableau, SSRS, GPS data analysis a plus
- Web programming (e.g. Javascript, web server administration, CGI) a plus
- Programming and/or scripting experience preferred e.g. VBA
- Familiarity with any of the following a strong plus
- Network analytics
- Optimization (linear programming, heuristic, etc.)
11
Knowledge Analyst Resume Examples & Samples
- 1-2+ years relevant industry experience, focus on data engineering preferred
- Previous experience working in a global organization or professional services firm is preferred
- Experience with data visualization is preferred
12
Knowledge Analyst Resume Examples & Samples
- Undergraduate degree in a field linked to data visualization, data science, data engineering, business analysis, computer science, engineering or related field is required; advanced degree is preferred
- 1-2+ years relevant industry experience, focus on data visualization preferred
- Experience with data engineering is preferred
13
Lead Knowledge Analyst Resume Examples & Samples
- Scopes knowledge needs of case teams & liaises with other teams to support clients needs
- Acts s a thought partner, establishes credibility with case teams and provides problem solving & topic/sector expertise insights
- Captures, codifies & maintains knowledge content
- Collaborates & maintains the development of new knowledge through participation in internal Practice & knowledge infrastructure projects, database, surveys, etc
- Develops content for go-to-market materials
- Promotes innovation at BCG by identifying knowledge capture opportunities
- Contributes to building sector/topic/ teams and suggests emerging topic/sectors based on client demand
14
Knowledge Analyst, Public Sector Resume Examples & Samples
- Partners with case teams to identify and address critical knowledge needs
- Develops, organizes and manages relevant knowledge for Middle East Public Sector team (incl. media screening and regular communication on topics of interest, development of "primers" for consulting teams on relevant topics, preparation of "fact pacts" on Governments and Public Sector organizations…)
- Provides customized knowledge for client work (cases and proposals), prepares accurate, well developed documents and charts
15
Senior Knowledge Analyst Resume Examples & Samples
- Apply one’s knowledge of the technology function and digital skills to help case teams solve complex client demands
- Work with the Global KT and Technology Advantage in Public Sector teams, geographically dispersed global expert networks
- Support the TA business in Australia across a variety of industries and client types
- Provide thought partnership and expert source know‐how to case and topic/sector teams
16
Senior Knowledge Analyst Resume Examples & Samples
- Develop diverse understanding of consumer behavior and trends across various industries by working with case teams on consumer related questions across different sectors
- Lead new proprietary research work for BCG on the most cutting edge consumer questions
- Design, execute and analyze consumer research across multiple different problems
- Provide expert guidance to case teams and help them design and launch consumer research
- Provide thought partnership to senior teams of different sectors on latest consumer issues
- Share CCI insights and point of view within and outside the firm
- Hone your business sense, exercise your analytical skills, and improve your verbal and written communication skills
- Partners with case teams to identify & address critical knowledge needs
- Provides customized knowledge for client work, prepares accurate, well developed documents and charts
- Delivers original analysis and insights to case team, provides thought partnership
- Executes and coordinates complex research requests across regions and CCCI, GAPA (incl. internal &
17
Knowledge Analyst Resume Examples & Samples
- Collaborate with other knowledge team members to
- Support the development, collection, analysis, and reporting of technology benchmarking efforts
- Support the collection and codification of information derived from completed consulting cases
- Support the creation, analysis, and preparation of re-usable topic-specific assets including (but not limited to) topic maps, primers, and other standardized materials
18
Knowledge Analyst Resume Examples & Samples
- Developing and updating IT in banking knowledge products
- Tracking and sharing of digital trends to further innovate IT in banking knowledge products
- Collaborating on BCG internal initiatives for intellectual capital developments
- Contributing to IT in banking related content development for practice area meetings and trainings
19
Senior Knowledge Analyst Resume Examples & Samples
- Conducts quantitative and qualitative research on upstream companies and their portfolios
- Tracks strategy and portfolio developments among upstream companies, and develops key conclusions and implications from these developments
- Identifies insights for the industry and clients based on analysis
- Supports the development of research products and reports
- Works with the upstream oil & gas strategy topic leader and other senior BCG experts to craft key messages internally and for clients
- Builds and updates analytical tools for the use of assessing upstream company performance
- Collects relevant data and manages database consistency
- Bachelor's degree in related field, Master's or advanced degree highly preferred
- 3-5 years with specific industry and topic knowledge
20
Knowledge Analyst Resume Examples & Samples
- Work with case teams on expert research and deliver original analysis and insights
- Provide thought partnership and expert source know-how to case & topic/sector teams
- Share topic/sector insights and points of view more broadly within the firm
- Gain expertise by conducting interviews at the end of a case
- Contribute to BCG's growing knowledge base
- Learn the business & build expertise
21
Lead Knowledge Analyst Resume Examples & Samples
- Take the responsibility of workflow, activities, and output of the PDT Analysts
- Lead PDT Analysts team and, during high capacity periods, own specific PDT activities
- Work with key stakeholders to plan and execute PDT efforts; provide insights on process and methodology
- Support ad hoc requests from case and proposal teams, assigning them to appropriate COE resources to leverage the benchmarking databases
- Provide coaching and guidance to COE Knowledge Analysts as they conduct their PDT activities
- Support client teams with ad hoc research and analysis
- Take lead on defining and executing analyses that will be leveraged by case teams and clients
22
Senior / Lead Knowledge Analyst Geo Analytics Resume Examples & Samples
- Advise and trains junior Analytics team members, actively shares knowledge
- Design the on-boarding schedule, provides day-to-day apprenticeship and coaching for Analytics staff with guidance from Knowledge Expert
- Participate in (Senior) Knowledge Analyst recruiting
- Participate in resource deployment (staffing) according to business needs
23
Lead Knowledge Analyst Resume Examples & Samples
- Undergraduate degree in a field linked to data engineering, business analytics, applied mathematics, computer science, IT, computer applications, engineering or related field is required; advanced degree is preferred
- 4-6 years relevant industry experience, focussed on data engineering preferred, or 3+ years of consulting in similar field
- Extensive line management and project management experience, ideally in a matrix organization
- Experience with data visualization a plus
24
Lead Knowledge Analyst Resume Examples & Samples
- At least 6 - 8 years of relevant industry work experience providing advanced analytics solutions in a commercial setting or around 4 – 6 years of consulting experience
- Minimum 3-5 years in Credit Risk for financial institutions ( PD,LGD,EAD, Basel II / Basel III, ICAAP, Stress testing, CCAR )
- Should have experience of leading teams of analysts / modelers and managing relationships with working level clients on his/her own
- Develop thought capital around current and emerging risk management topics and contribute to development of BCG’s Points-of-View on Risk trends and issues in banking industry (retail, consumer finance and/or wholesale)
- Excellent understanding of retail banking / small business / consumer finance products and business life-cycles (e.g. sales, underwriting, credit risk, portfolio management, marketing, collections etc.)
- Build knowledge base and disseminate information on a variety of risk-related topics such as risk identification and measurement, rating frameworks, internal controls and regulatory compliance (Banking Industry)
- Hands-on experience in development of credit risk models (PD/EAD/LGD) for retail banking / consumer finance / small business / wholesale banking (through the cycle, point of time, stressed and unstressed portfolio)
- Experience in using PD/EAD/LGD models in the calculation of economic and Basel capital, allocation of capital for performance measurement, and other aspects of credit risk management
- Experience in financial modelling and/or model validation, with a specific focus on Scenarios/Stress-Testing/CCAR/ICAAP models
- Proficiency required in one or more of analytical tools such as SAS product suite (Base SAS, E-miner, SAS EG), Alteryx, and/or Excel. Strong database skills (SQL/ORACLE/OLAP) preferred
- Experience with model reviews and validations (covering both conceptual foundation and technical merit) for risk models
- Understanding of risk regulatory framework of one or more of the major economies across globe (i.e. US, EU, APAC etc.). Knowledge of Basel II/ III or Solvency II principles and practice
25
Knowledge Analyst Resume Examples & Samples
- Undergraduate degree in a field linked to business analytics, geography, statistics or geo-statistics, operations research, applied mathematics, computer science, engineering, or related field is required; advanced degree is preferred
- 1-2+ years relevant industry experience, focus on geospatial analysis preferred
- Able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency
- Flexible, self-motivated, and proactive out-of-the-box and critical thinker
- Fluent written and spoken English (other languages desirable)
- Ability and willingness to give and receive honest, balanced feedback
- Data management skills (e.g. data modeling, data integrity QA/QC, database administration)
- Geospatial data visualization and analytics (specialties such as cluster detection, geo-statistical methods, spatio-temporal modeling)
26
Lead Knowledge Analyst Resume Examples & Samples
- Scopes knowledge needs of case teams & liaises with Knowledge Team(KT) and/or Data & Research Services Team(DRS) to address them
- Acts as a thought partner, establishes credibility with case teams and provides problem solving and topic/sector expertise insights
- Captures, codifies and maintains knowledge content
- Contributes to building sector/topic teams and suggesting emerging topics/sectors
- Drive the yearly update of BCG proprietary data models to forecast transaction volumes and revenue pools, including the BCG Global Payments Model and BCG Trade Finance Model
- Support Knowledge Expert in execution of Transaction Banking proprietary data strategy: manage projects to develop additional proprietary data models, proactively come up with new suggestions in function of business need, build creative new ways to visualize and share data with internal project teams and BCG clients
27
Lead Knowledge Analyst Resume Examples & Samples
- You are someone who not only understands technology but the business benefits the technology brings
- You not only use technology but have worked at technology vendors giving you an insider’s view of technology development, innovation, operations, challenges, and competition
- You are someone with industry experience and expertise in one of the key areas such as ML/AI, IoT, semiconductor, Cloud (SaaS/PaaS), etc. With your self-identified expertise area, you have a deep understanding of the technology platform, business value and you are able to articulate the various layers, players, challenges and best practices
- You are someone who loves looking at data, analyzing the future, and helping others find their way through research
- You are someone who loves reading future trends and following the thought leaders
- You are connected in the tech community and able to articulate the trends, debate the benefits/challenges, and future vision
- Scopes knowledge needs of case teams & liaises with team members
- Acts as a thought partner, establishes credibility with case teams and provides problem solving, and topic/sector expertise insights (up to 20% of time)
- Captures, codifies, and maintains knowledge content
- Collaborates and maintains the development of new knowledge through participation in internal research and knowledge infrastructure projects, database, surveys, etc.
- Controls quality, and supervises contribution / updates to existing topic/sector knowledge base
- 4-5+ years industry experience
- Deep Knowledge of Technology topics, such as, IT Services & Software, Storage, Data Center Design and Operations, Semiconductor manufacturing, sensors, etc
- Expertise in one of the key areas such as ML/AI, IoT, semiconductor, Cloud (SaaS/PaaS), etc. With your self-identified expertise area, you have deep understanding of the technology platform, business value and you are able to articulate the various layers, players, challenges and best practices
28
Lead Knowledge Analyst, MSP CoE Resume Examples & Samples
- Provide best practice primary market research to project teams around the world. The service offering would include items such as advising on market research set up and process, reviewing quantitative surveys and editing with best practice market research input, advising on specific market research techniques (e.g. conjoint, MaxDiff, PSM, Cluster Analysis, concept testing etc.), performing programming testing, conducting specialized and specific data analysis, etc
- Develop and lead the service offering protocols with support from Knowledge Expert and other senior members. This includes defining and marketing the offerings and continuously ensuring we are delivering the best by updating the offering as needed
- Guide /supervise a team member in delivering these market research offerings to project teams around the world. This includes training, deploying & managing work within MSP Customer Centric COE
- Develop and manage best practice approach to market research with partners / vendors on behalf of BCG, globally. This would include keeping a database of market research vendors around the world, use and project teams' feedback on them, giving advice to case teams on the appropriate vendor partner based on specific needs, engaging with our key vendor partners as necessary to ensure high quality delivery (stepping in when there are issues), vetting new vendors, keeping current on the latest capabilities of key vendors, etc
- Interact closely with MSP and CCI leadership, expert consultants and knowledge team members in managing, supporting and deploying end-to-end proprietary tools and data core to MSP commercial offerings. Also, closely coordinate with BCG's Proprietary Data and Tools (PDT) team as needed for technical advancement of proprietary offerings
- Build and expand proprietary data and tools assets (e.g. data benchmarks, front-end client tools, tools integrating methodology, etc.); provide timely and value-added service offerings for BCG users and clients while ensuring integrity and confidentiality
- Manage scope, workflow, activities, and output. Lead and guide a team member in managing and delivering day to day activities
- Deliver specific products and activities as needed during high capacity periods and / or based on senior involvement need
- Understand ad hoc requests from case and proposal teams; handle / assign them to appropriate resource to deliver on need, and ensure high quality responses
- Provide support / guidance to team as they conduct their work tasks
- Work with key stakeholders to kick-off proprietary data and tools efforts; provide insights on process and methodology
29
Knowledge Analyst Resume Examples & Samples
- Advice case teams on which market research vendor to use for their specific needs, engaging with our key vendor partners as necessary to ensure high quality delivery (stepping in when there are issues), vetting new vendors, keeping current on the latest capabilities of key vendors, etc
- Support MSP and CCI leadership, expert consultants and knowledge team members in deploying end-to-end proprietary tools and data core to MSP commercial offerings
- Support in building /expanding proprietary data and tools assets (e.g. data benchmarks, front-end client tools, tools integrating methodology etc.); provide timely and value-added service offerings for BCG users and clients while ensuring integrity and confidentiality
- Provide leading-edge perspective on best-in-class research and our arsenal of tools, techniques and help deliver at that standard. Acts as first-level support for consumer insights related requirements to the Marketing, Sales & Pricing practice
- Take lead on reviewing questionnaires, defining and executing analyses that will be leveraged by case teams and clients
- Own daily basis support workflow, activities, and output of the Customer Centric COE. Support teams on ad hoc requests and deliver on need ensuring highest quality responses
- Work with senior CCI team members for engagement and input where needed (e.g. request is particularly complex or requires BCG proprietary offering, specific industry knowledge, etc.)
- Work with key stakeholders to kick-off PDT efforts; provide insights on process and methodology
30
Knowledge Analyst Resume Examples & Samples
- Work with case teams on client requests and proposals, providing expert support and delivering original analysis and insights
- Thought partner with consulting and topic teams; effectively navigate internal and external resources
- Support the entire leadership and talent topic team in rapid business expansion
- Play a role in both internal and external stakeholder management and outreach
- Good business sense and judgment
- Able to work independently in a fast-paced environment and to project-manage multiple parallel tasks
- Problem-solver orientation, able to work creatively and analytically to move projects forward
- Solid analytical skills, including experience managing datasets and/or websites
31
Knowledge Analyst Resume Examples & Samples
- Develops and maintains job aids, procedures, and customer facing content for HR Connect
- Ensures that content and training material is written with a consistent message, appropriate tone, and detail for HRSC representatives
- Liaison with DHR departmental subject matter experts
- Leads meetings
- Creates HR Connect communications
- Updates DHR web pages
- Active participant in the implementation of new processes, programs, and procedures
- Monitors training feedback and HRSC metrics, and implements necessary changes
- Assists, as necessary, in delivering HRSC training
- Manages projects to add new services to the HRSC call center and walk-in center
- Analyzes business processes within HR Connect departments to identify and implement process improvements, as necessary
- A baccalaureate degree from an accredited college and four (4) years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience described in "1" above
32
Senior Knowledge Analyst Resume Examples & Samples
- Work with case and proposal teams by providing customized knowledge for client work and occasionally providing client facing expertise
- Work with topic/sector teams by collaborating and maintaining the development of new knowledge through participation to internal and knowledge infrastructure projects, database, surveys, etc
- Work closely with the North American regional practice area leader for Global Advantage to further build the business in the region
- 2-3+ years industry experience (consumer or industrial goods experience preferred) or 1-2+ years consulting experience
- Strong experience and understanding of emerging/developing markets
- Strong preference for understanding of and experience in Latin America countries
- Bilingual in English & Portuguese required, Spanish is a plus
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Senior Knowledge Analyst Resume Examples & Samples
- Bachelors Degree with high academic achievement required: Advanced Degree Preferred
- 2-3+ years industry experience or 1-2+ years consulting experience
- Prior experience in Procurement, Supply Chain and Lean Manufacturing
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Lead Knowledge Analyst, Rebex Resume Examples & Samples
- Scopes knowledge needs of case teams & liaises with KT and/or DRS to address them
- Provides customized knowledge for client work, occasionally providing client facing expertise
- Acts as a thought partner, establishes credibility with case teams and provides problem solving and topic/sector expertise insights (up to 20% of time)
- Contributing to building sector/topic teams and suggesting emerging topics/sectors
- Excellent analytical & problem solving skills, including ability to manage enormous data sets (100K+ data points)
- Very good work ethic and service mentality
- Strong, proven analytical and conceptual capabilities
- Excellent interpersonal skills, ability to communicate with all levels of seniority and with clients. Being ready to be in charge of contacting senior client representatives for the benchmark shortly after joining
- Independent worker, ability to tolerate ambiguity, self-motivated
- Strong project management skills; ability to operate effectively in a matrix organization
- Ability to work in a fast-paced environment and manage multiple tasks in parallel
- Ability to build and maintain a strong industry network
- Ability to maintain discretion when needed
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Senior Knowledge Analyst Resume Examples & Samples
- Possess developed skills and knowledge in the Financial Institutions market in Russia & CIS
- Support cases teams in developing a sophisticated understanding and application of Financial Institutions markets in Russia & CIS
- Closely work with case teams on expert research and deliver original analysis and insights
- Develop analytical products
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Knowledge Analyst Resume Examples & Samples
- Knowledge management configuration
- Knowledge management development and modifications if required
- Facilitate HR translation requests - liaison with vendor
- Provide HR updates to MFCentral content
- Provide support to policy harmonization team - develop AskHR articles and learning materials if required
- Maintain article inventory for reporting purposes.Support self service content development - employee and manager facing material
- Develop HR user training content and facilitate learning sessions (Ask Hr services, Workday, Taleo, Compass, Salesforce, Use Report trainng etc.)
- Demonstrated strong writing, analytical and communication skills
- Ability to manage multiple projects with short deadlines
- Global experience
- Flexible and demonstrates a willingness to learn
- Demonstrated ability to create presentation material and effectively convey thoughts and ideas
- Thinks outside the box
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Senior Knowledge Analyst Resume Examples & Samples
- Possess developed skills and knowledge in IG, preferably in Automotive sector
- Gain a sophisticated understanding and application of IG knowledge for case teams
- Delivers original analysis and insights to case team and clients, provides thought partnership
- Team-up and collaborate with the global team to support the worldwide IG team agenda
- Gain expertise by capturing knowledge through case team interviews and case ends
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Senior Knowledge Analyst Resume Examples & Samples
- Undergraduate degree in natural sciences or engineering with high academic achievement required
- 2-3+ years industry experience or 1-2+ years consulting experience in the Health Care industry, ideally with focus on Med Tech/Medical Device topic
- Knowledge of health outcomes, real world evidence and patient engagement a plus
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Senior Knowledge Analyst Resume Examples & Samples
- Working with case teams on expert research and assisting case teams with local and global HR requests as well as a mix of general requests related to people management and organization design
- Providing thought partnership and expert source know-how to case and topic/sector teams
- Sharing topic insights and points of view more broadly within the firm
- Providing specialized analytical services in planning and executing high quality analyses utilizing (advanced) analytical methods
- Gathering knowledge on new approaches, insights, and best practices at the end of each HR case
- Contributing to BCG's growing knowledge base
- Learning the business and building expertise
- Contributing to HR studies and flagship publications
- Able to work in a fast-paced environment and to manage multiple tasks in parallel
- Able to work creatively and analytically in a problem-solving environment
- Structured thinker, with strong attention to detail
- Personal attributes
- Interest in developing expertise in the People & Organization space
- Strong interpersonal credibility; Ability to build and maintain a strong industry network
- Autonomous, self-motivated, hard-working
- Collaborative, positive team player
- Eager to quickly familiarize with new/unknown content
- Strong work ethic, reliability, and service mentality
- Strong interpersonal skills, including credibility and ability to provide expert analytical advice
- Highest ethical standards—able to maintain discretion and confidentiality
- Strong client and service orientation, excellent interpersonal and communication skills
- Passion for people and organization topics, especially people/human resource management
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Cib-knowledge Analyst Resume Examples & Samples
- Working with finance and global product heads to manage strategic content and statistics, the building blocks of proposals, presentations, and other associated client-facing documentation
- Working with product and sales head to perform quality control functions, organizing, formatting and assembling documents
- Work with marketing and graphic design lead to ensure that content is presented creatively, utilizing graphics and photos to enhance and support text
- Bachelor's Degree, MBA or a post graduate in business or finance
- Demonstrated at least 4-6 years of experience, with 2-3 years of relevant experience. Coursework in business and /or finance preferred
- Solid organization and project management skills
- Ability to deal tactfully and professionally with a wide range of colleagues, including senior executives, in demanding situations
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Senior Knowledge Analyst Resume Examples & Samples
- The Senior Knowledge Analyst will work closely with selective members of the global Insurance Knowledge Team, the proprietary databases & tools (PDT) team, and members of the Insurance COE team, developing and rolling out BCG's Insurance Profit Pool product. The product will be an in-depth modeling of insurance markets globally on LoB level, with sophisticated forecasting and scenario analysis capabilities
- The Senior Knowledge analyst has experience and a strong passion to work in developing knowledge tools in the Insurance sector, with a solid understanding of the Insurance industry, and preferable experience in financial planning / financial analysis / market modelling in the Insurance industry
- The Senior Knowledge Analyst will
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Knowledge Analyst Resume Examples & Samples
- Maintain global and regional topic database and provide regional updates for global products such as Retail banking revenue pools, tier1s
- Controls quality & supervises contribution / updates to existing topic/sector knowledge base
- Develops content for go-to-market materials - Supports content development around topic for FIPA
- Authors training materials in FIPA topic area
- Expertise and solid knowledge in - financial institutions with a focus on Retail Banking experience is strongly preferred
- Master's/Bachelor’s degree in Finance - preferably in business administration or business management with banking background
- Strong work ethic with a customer service attitude
- Strong analytical skills and data research capability along with strong financial acumen
- Ability to multi-task & operate effectively in a matrix organization in a fast paced environment
- Effective written & verbal communication
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Knowledge Analyst Resume Examples & Samples
- 1-3 years of relevant work experience plus. BA required, Master’s degree in a relevant area preferred
- Strong understanding of the private equity or institutional investing industries, good business knowledge; basic understanding of research techniques, information sources, and statistical analysis/analytic techniques
- Good team player, strong interpersonal skills
- Solid problem-solving capabilities, effective prioritization
- Intellectual curiousity
- Strong written/verbal communications skills
- Strong proficiency in Excel, Word, PowerPoint, and relevant analytics/statistical packages
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Knowledge Analyst Resume Examples & Samples
- Possess developed skills and knowledge in Insurance, preferably life insurance and / or digital (Insurtech space) in Insurance
- Gain a sophisticated understanding and application of Insurance knowledge for case teams
- Provide thought partnership and expert source know-how to case and topic/sector teams
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Senior Knowledge Analyst Resume Examples & Samples
- Drives development and co-creation of insights beyond publicly available information including EY’s proprietary knowledge by interacting with the Knowledge manager, account teams, service line colleagues, clients and external networks
- Proactive approach to identifying materials, credentials and other information, particularly from key engagements, that are relevant within and across domains, and sharing that information in appropriate formats with teams and communities (eg accounts, solutions, sub-service lines)
- Skilled in identifying issues and trends that translate into key market-facing initiatives and opportunities for EY
- Demonstrates ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesise information, review data inputs and provide analytic insights
- Adept at implementing strategically sound analytical methodologies and skilled in coaching less-experienced team members to improve their skills in research, analysis, data analytics and visualization
- Leads multidisciplinary teams, often working virtually across service lines and geographies
- Understanding of internal stakeholders and external clients’ needs and concerns; responds with a sense of urgency
- Relevant experience in strategy, business analysis, industry research, management consulting or business performance, advising organisations in the relevant domain
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Knowledge Analyst Resume Examples & Samples
- Work with the team to continually improve the reports, tools, and metrics used to monitor the health of the knowledge base
- Use our reports, tools and metrics to identify and correct errors or omissions in the knowledge base or errors in tagging or indexing that increases the findability of the right content
- Help develop and monitor processes to enforce the foundations of world class knowledge centered support articles including the use of appropriate tags, hyperlinks, navigation and the importance of brevity, look, and feel
- Consistently model all Customer Support success behaviors in the areas of customer service, business writing, time management, coaching, change management and problem solving
- Bachelor's degree or equivalent preferred
- Minimum of four years working experience preferred
- An understanding of and interest in Knowledge Centered Support (KCS) methodology
- Strong functional and technical knowledge of Ariba Network preferred
- Prior knowledge of taxonomy preferred
- Experience in working with individuals from diverse cultures required
- Experience in process improvement and project management preferred
- Exceptional communication, networking, leadership, and relationship building skills
- Ability to continually adapt and modify processes, style, and approach in an ever-changing work environment
- Visual communication (video) experience a plus
- Strong knowledge of content edition software
- Ability to analyze/process large volumes of information on a daily basis
- Ability to multi-task with demonstrated excellence in organization and time management skills in a dynamic, a fast-paced environment
- Excellent English-language writing, proofing and editing skills with a focus on standards management
- Second language writing, proofing and editing skills, a plus
- Ability to anticipate project needs and successfully plan for their completion
- Search engine optimization (SEO), blogging and online copywriting experience, a plus
- HTML knowledge, a plus
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Lead Knowledge Analyst Cost Excellence Resume Examples & Samples
- Scoping needs of consulting teams and communicating with the knowledge team and benchmark specialists to address them
- Provide customized knowledge for client work and hands-on support in collaboration with consulting teams, regularly providing client-facing expertise
- Capturing, codifying, and maintaining ongoing improvements to the cross-benchmark product
- Collaborating across segment and functional benchmarks to identify opportunities for harmonization, driving efforts to improve the overall quality and integration of benchmarking products and related tools
- Controlling quality and supervising contributions/updates to the existing cross-benchmark product
- Developing content for go-to-market materials
- Promoting innovation at BCG by identifying opportunities for significant product improvements and development of related knowledge products
- Collaborating with technical teams to improve the digitalization of the cross-benchmark framework and developing relevant upgrades to the product
- Support the commercialization of the product by proactively engaging with partners and case teams
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Knowledge Analyst Resume Examples & Samples
- Ensure work aligns with global knowledge governance and is consistently followed
- Develop article content and ensure alignment with best practices.
- Ensure approvals have been received by Legal, Compliance COE or Tier 2 prior to publishing.
- Provide guidance to COE or Tier2 in order to ensure client perspective is incorporated in content development and learnings
- Trouble shoot escalated issues and/or competing priorities
- Ensure translations are accurate and published on time in order to meet client expectations.
- Develop and deliver learning materials to HR to ensure customer readiness
- Develop, deliver or provide learning materials in order to educate our clients on enhancements, new products, new services, new policies or changes to existing policies, and manage client expectations
- Research and keep abreast of innovative solutions related to process, policy and learnings in order to provide a positive client experience
- Work Experience – 3 years HR or related work experience
- Strong work relationships & stakeholder management
- Ability to communicate thoughts and ideas effectively
- Demonstrated a willingness to learn
- Degree – Bachelors minimum
- Demonstration of our critical behaviours – We Work As One, We Question & Innovation, We Own Our Future
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Senior Knowledge Analyst Resume Examples & Samples
- At least 3-5 years of relevant work experience or a few internships in banks
- Excellent problem-solving, analytical, and quantitative skills
- Ideally a strong perspective on Polish financial sector
- Excellent written and verbal command of English and Polish
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Senior Knowledge Analyst Resume Examples & Samples
- University Degree with a technology focus
- 3-5 years of experience with KCS and Knowledge Management
- Experience of delivering training, both in-person and remotely
- Excellent oral presentation, written communication skills
- Demonstrated ability to communicate effectively and build productive working relationships
- Ability to execute on several parallel tasks and prioritize appropriately
- Ability to understand the impact of decisions on other areas of the business
- Ability to influence supporting teams without solid lines of authority
- Strong technical skills - Experience with Knowledge Management systems, QA and Bug Validation best practices
- Provides solutions by using imaginative approaches where constructive thinking and innovation are required
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Lead Knowledge Analyst Resume Examples & Samples
- Acts as a thought partner, establishes credibility with case teams and provides problem solving & topic/sector expertise insights
- Conducts agile maturity assessments using BCG’s proprietary tools and frameworks
- Captures, codifies & maintains software and agile knowledge content
- Inserts oneself into the workflow of case (and proposal) teams working on software and agile topics, playing a leading role in coordinating research and delivering original analysis and insights
- Shares fresh and commercially relevant topic/sector expertise with case teams to support client work
- Contributes to proposal and selling documents
- Identifies relevant experts and connects them to case/proposals team
- Supports the BCG Software and Agile Leadership Team with updates and insights including activity, pipeline, and marketing support
- Contributes to the identification and development of new products (e.g. benchmarks) with the Agile core team
- Makes substantial contributions to development of knowledge initiatives (e.g. sanitizes case work) and other internal priority projects
- Participates and is an active member of Software and Agile communities, builds expert networks
- Monitors relevant news sources, develops and distributes digests at regular intervals
- 4-5+ years industry experience or 3+ years consulting experience
- Computer science background preferred
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Knowledge Analyst Resume Examples & Samples
- Outstanding record of academic achievement with minimum of 3 years of working experience with functional knowledge or passion in Digital Technology, I4.0, etc
- Bachelor degree in computer science/Engineering, automation or equivalent field, relevant advanced degree preferred
- Demonstrated aptitude for analytics Strong analytical skills, creative thinking and excellent problem solving capability
- Good written and verbal communication skills, including the ability to interact effectively at all levels of a large international organization
- Energetic, cooperative and pleasant personality. Able to work with and handle effectively a diverse group of team members
- Ability to work under pressure and deliver on tight deadlines
- Fluency in both English and Mandarin
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Knowledge Analyst, Innovation Analytics Resume Examples & Samples
- Bachelors Degree with high academic achievement required; Advanced Degree preferred, particularly in areas of chemistry, engineering, computer science, applied math/physics, or life sciences
- 1-2 years with data science, IP knowledge or consulting experience
- Prior experience or background in legal issues related to patents, technology transfer, or patent analytics is desirable
- Expert knowledge of Excel, Access, network visualization and analysis tools (e.g.. Netdraw, UCInet, Touchgraph Navigator, others), and/or basic programming capabilities (Python, R) an added asset
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Knowledge Analyst, Agribusiness Resume Examples & Samples
- Bachelors Degree with high academic achievement required; Advanced Degree preferred
- 2-3 years industry experience or 1-2 years consulting experience
- Background in Agribusiness required
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Knowledge Analyst Resume Examples & Samples
- Promotes Knowledge Sharing through overseeing the development of content in support of service delivery
- Supports the development of technology solutions for the Risk Consulting practice
- Advises software developers as to data capture and content needs
- Maintains Risk Knowledge Center content within SharePoint, including posting new resources and monitoring existing content for continued relevance
- Acts as a reviewer and editor for content developed
- Reviews content classifications for consistency and makes updates as needed
- Responds to questions timely; directs questions to appropriate resources
- Demonstrates accuracy and thoroughness in all activities
- Communicates Knowledge Management activities to key stakeholders, as needed
- Coordinates responsibilities effectively and displays a commitment to excellence; searches for ways to improve existing Knowledge Management processes and outputs
- Supports other Risk Consulting initiatives, as assigned
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Knowledge Analyst Resume Examples & Samples
- Management of tagsets and cross-tags. Review, creation, update and removal of applicable tagsets and cross-tags. Coordination of tagset and cross-tag use with MNXpress and MNXchange as necessary
- Coordination of Recertification Dates. This includes optimization of the re-certification schedule and respective analysis of recertification workloads
- Management of overdue re-certifications. Run overdue reports and work with champions and supervisor to resolve
- Management of content owners
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Lead Knowledge Analyst Resume Examples & Samples
- Collaborates and maintains the development of new knowledge through participation in Tier1s and knowledge infrastructure projects, database, surveys, etc.
- Develops professional content for go-to-market materials
- Controls quality and supervises contribution / updates to existing topic knowledge base
- Contributes to building the Personalization topic and suggests emerging topics based on client demand
- Scopes knowledge needs of case teams & liaises with others as relevant to address them
- Acts as a thought partner, establishes credibility with case teams and provides problem solving and topic expertise insights
- 4-5+ years industry experience or 2+ years consulting experience in customer experience or marketing (digital marketing or marketing technologies preferred); prior consulting experience required
- Bachelors Degree with high academic achievement; Advanced Degree Preferred
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Knowledge Analyst IT Benchmarking Resume Examples & Samples
- Developing and updating IT in banking knowledge products as well as digital knowledge products
- Tracking and sharing of digital trends to innovate IT in banking and digital knowledge products
- Contributing to IT in banking and digital related content development for practice area meetings and trainings
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Knowledge Analyst Resume Examples & Samples
- A clear passion, several years of experience and deep understanding of the automotive industry is a must have
- Preferably 3 - 5+ years of relevant work experience
- Familiarity with private equity, asset management and/or consulting is a plus as well as research experience in an academic or business setting
- Solid understanding of financial, economic, and general business concepts and terminology
- Ideally our new team member will have a well-developed understanding or experience with modeling and analysis techniques (financial, statistical, etc.)
- Ability to thrive in a fast-paced and dynamic environment with a proven track record of project ownership
- Self-standing, independent and entrepreneurial mindset with ability and experience driving initiatives
- An undergraduate degree with a strong academic track record is required. An advanced degree (Masters, etc.) is preferred
- Strong computer and technical skills (Word, Excel and PowerPoint experience required, advanced computer skills such as analysis, modeling, programming, etc. are a plus)
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Knowledge Analyst Resume Examples & Samples
- University degree preferably in business/economics
- At least 3-5 years of relevant work experience
- Very good knowledge with Excel
- Solid understanding of financial, economic, and general business concepts and terminology related to financial institutions
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Knowledge Analyst Resume Examples & Samples
- Advanced degree in Computer Applications, Engineering, Mathematics or Operations research (with strong quantitative background)
- 2-3 years of experience modeling and programming using Excel, VBA
- Experience in building business algorithms, scenario planners, and solving business problems using optimization techniques and running project management offices
- Basic software engineering project management experience in Agile, Lean, or Scrum development is a plus (in particular defining requirements, rapidly iterating and deploying features)
- Basic SQL skills (MySQL or PostgreSQL)
- Knowledge of applying fundamental operations research and statistical techniques
- Energetic, cooperative and pleasant personality; able to effectively coach a diverse group of team members
- Detail oriented and with ability to work under pressure; mentally resilient to endure the long and tough road of a transformation
- Ready to travel to various client locations globally
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Senior Knowledge Analyst Resume Examples & Samples
- Advanced degree in Computer Applications, Engineering, Mathematics or Operations research
- Strong modeling and programming skills using Excel, VBA with 2-6 years of experience
- Strong quantitative background and excellent analytical and problem solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions
- Basic familiarity with data visualization tools such as Tableau and/or PowerBI
- Energetic, cooperative and pleasant personality with the ability to work with and coach a diverse group of team members
- Flexible and patient with an understanding of fluid, demanding, and unstructured environments where priorities evolve constantly and methodologies are regularly challenged
- Highly pragmatic, focused on achieving outcomes and impact
- Entrepreneurial and proactive thinker about potential improvements to how things are done
- Previous work experience in building business algorithms/ scenario planners/ solving business problems using optimization techniques and running project management offices is preferred
- Willingness to travel to various client locations globally
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IT Knowledge Analyst Resume Examples & Samples
- Create, maintain and publish knowledge documents related to IT standards, processes, and procedures
- Update Knowledge articles/content
- Review and publish Knowledge content
- Retire Knowledge content
- Audit the content of the Knowledge Base for compliance with standards
- Perform trend analysis to improve the relevance and usefulness of the Knowledge Base
- Provide training on the Knowledge Articles related to a specific assigned technology area
- Prepare and distribute standard reports related to knowledge articles
- Track opportunities for improvement and raise for direction/prioritization
- Develop communications related to IT changes/enhancements to tools, processes and procedures
- Required: Minimum 5 years prior IT experience
- Experience in writing and editing technical articles for publication in an IT knowledge data base
- 1 to 2 years Field Services experience
- Prefer ITIL V3 Foundation Certification
- Prefer: Experience with ServiceNow software and/or other related IT service management software
- Analytically inclined with attention to detail and accuracy
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Senior Knowledge Analyst Resume Examples & Samples
- Possess passion for and ability to quickly develop skills and knowledge in Transformation Practice Area and BCG TURN
- Gain a sophisticated understanding and application of Transformation and BCG TURN knowledge for case teams
- Provide thought partnership and expert source know-how to case, proposal and topic/sector teams
- Support Knowledge Expert and Leadership Team in developing and maintaining PA tools and content
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Lead Knowledge Analyst Resume Examples & Samples
- 4 and includes members focusing on Financial services, Insurance and a few other sectors/topics
- Partner with case teams to identify & address critical knowledge for cases and support case teams
- Participate in client calls and workshops and eventually co-lead or lead modules
- Deliver key insights based on rigorous analysis to case team/tier 1 teams
- Support client proposals by compiling data and relevant information, providing research, topic input to the proposal team
- Collaborates & maintains the development of new knowledge within FIPA through participation in
- Develops content for go-to-market materials - Supports content development around topic for
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Senior Knowledge Analyst Resume Examples & Samples
- Bachelor/Master degree – preferably in economics, health economics, public health or life sciences, with demonstrated academic achievements
- 2-3+ years experience in the biopharmaceutical industry or 1-2+ years in consulting, with a focus on market access, pricing and reimbursement of drugs in the US
- Profound knowledge of the US healthcare system and its key stakeholders (Medicare, Medicaid, Private Payers)
- Deep understanding of the roles of Pharmacy Benefit Managers (PBMs), Wholesalers, Pharmacies and their interactions with pharmaceutical companies and payers
- Familiarity with recent trends in the US pricing & market access arena
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CIB Knowledge Analyst Resume Examples & Samples
- A knowledge base system – QPA (used by the Sales Enablement Group and a small number of approved product and subject matter experts)
- A sales material delivery platform - the Sales Enablement Desktop, which is available to the firm globally and currently has over 3,500 active users
- A team project management, resourcing and reporting system – The Grid which is delivered through Salesforce
- Ensure that information in database(s) is current, accurate and consistent through database drafts and regular content reviews
- Coordinate with subject matter experts to update database with new responses as products are enhanced
- Ensure that database works effectively for users by maintaining records, including main- and sub-categories, keywords/synonyms, expiration dates, reviewer assignments and other relevant fields
- Find opportunities to improve quality of proposals by taking advantage of automation and other features available in QPA product suite
- Look for ways to provide additional value to our stakeholders, enhance efficiency within our team and strive for continuous improvement
- Reporting, regular and ad-hoc on asset usage and user activity
- Maintenance of user permissions/profiles
- Contribute to the centralized Knowledge-Base of materials used globally for sales collateral (proposals and presentations)
- 4 - 6 years’ experience with proposals, presentations and / or Knowledge-Base management (QPA strongly preferred)
- Strong team player skills. Must be able to work within a remote team / manager environment
- Strong and effective communication skills, verbal and written, and ability to set and manage expectations
- Self-motivated, with excellent project management skills and ability to drive projects through to completion
- A proven ability to engage stakeholders from across the business and form effective working relationships; requires strong communication and relationship building skills
- Ability to work effectively under pressure and tight deadlines, whilst maintaining attention to detail
- Strong organization skills and the ability to continually re-assess priorities
- Excellent business writing, organizational and project management skills are essential
- An understanding of securities services industry and products
- Excellent written English, including a understand of both British and American English
- Advanced proficiency with MS Word, Excel, PowerPoint required
- College degree (BA or BS), course work in business, finance or marketing preferred
- Experience with Salesforce desired but not required
- Master’s degree essential; course work in business, knowledge management, finance or marketing preferred
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Senior Knowledge Analyst Resume Examples & Samples
- 2-3+ years social sector experience (global development preferred)
- 1-2+ years consulting experience, ideally within BCG
- Prior BCG experience and familiarity with the BCG context preferred
