IT Business Consultant Resume Samples

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JY
J Yundt
Julio
Yundt
1397 Walter Valley
Los Angeles
CA
+1 (555) 679 2960
1397 Walter Valley
Los Angeles
CA
Phone
p +1 (555) 679 2960
Experience Experience
Philadelphia, PA
IT Business Consultant
Philadelphia, PA
Wehner-Daniel
Philadelphia, PA
IT Business Consultant
  • Ensure a high performance culture and motivation within the team, create an excellent working environment
  • Perform process and/or data modeling and create entity relationship and application workflow diagrams
  • Develop and compile periodic reporting and metrics to assist IT Management with portfolio level risk insight
  • Under the guidance of the department manager and or supervisor, manage and deliver tasks by completing project milestones within the project/task timeline
  • Execute and analyze day-to-day operations support, whilst constantly identifying improvement areas and actions and drive their implementation
  • Coordinates and executes testing for multiple, major applications. Develops and coordinates training for client personnel
  • Working knowledge (or readiness to learn) of SQL / relational databases and/or commercial risk management solutions
Detroit, MI
R&D IT Business Consultant
Detroit, MI
Willms-Gleason
Detroit, MI
R&D IT Business Consultant
  • Provide change management support across transnational matrix teams when new processes are introduced from IT initiatives
  • Partner with R&D IT colleagues to optimize the R&D IT product portfolio and assist in the development of the R&D IT strategy
  • Partner with colleagues to optimize the R&D IT product portfolio and assist in the development of R&D IT strategy
  • Represent the voice of the customer to service providers through regular contact with users of GSK R&D systems and services
  • Work with IT Service Owners and Business Consultant/Analyst peers to optimise the R&D IT Strategy and Consulting processes
  • Identify interdependency of changes in R&D processes and IT systems and be pro-active in identifying new opportunities for improvement
  • Maintain ownership for designing and scoping IT projects, including documenting and communicating the business case, agreeing an implementation plan and maintaining engagement to ensure realisation of business benefits
present
Houston, TX
Senior IT Business Consultant
Houston, TX
Okuneva, Krajcik and Carter
present
Houston, TX
Senior IT Business Consultant
present
  • Have already worked in agile implementation projects and possess the Agile mindset
  • Awareness of Enterprise frameworks, e.g. Spring, Hibernate, JMS, etc. is a plus
  • Taking innovative approaches to problem solving and devising inventive and creative solutions
  • Business- and solution-oriented, global mindset
  • Strong knowledge of respective business processes and IT systems
  • Fluent English (verbal and written)
  • Draw from existing data sources – spreadsheets, JIRA application, billing systems, Remedy (ticketing system), and various monitoring tools
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Temple University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong commercial awareness in the supported area within the consumer products/manufacturing industry desired over a 3-5 year period is highly desirable
  • Advanced knowledge of conversion methodologies and the basic principles, processes, phases and roles relevant to each conversion methodology
  • Excellent problem solving ability
  • Excellent professional written, verbal and presentation skills
  • Advanced knowledge of methods, tools, and technology used to carry out tasks necessary to prepare business assessment deliverables
  • Strong relationship management skills. Excellent process development and project management skills
  • Ability to perform analysis, solid decision-making and problem solving skills
  • Strong knowledge of SAP SD
  • Experience of working within an IT Business Solutions, Relationship Management or Consultative capacity is highly desirable
  • Possesses strong consulting skills, accountable, self-confident, energetic, and has a passion for customers
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15 IT Business Consultant resume templates

1

IT Business Consultant Omnichannel Resume Examples & Samples

  • Work collaboratively with business andIT partners to design, pilot and rollout integrated and PCI-compliant solutions in support of endless aisle
  • Gather and document business and functional requirements, translating them into IT solutions / designs with appropriate input from key process owners and technical team. The design must be all-encompassing including solution aspects of Retail, Infrastructure and Compliance/Security
  • For a true Omnichannel experience, the concepts and solutions will have to be brought to life within OwnRetail and also Wholesale accounts
  • Become a highly knowledgeable and well-connected Business Consultant for the various endless aisle scenarios and solutions in all relevant markets globally
  • Evaluate market PCI compliant solutions for Retail on a global base. Coordinate or establish required information and documentation for PCI DSS validation
  • Be the lead consultant within the Global Endless Aisle Program, implementing PCI DSS compliant solutions
  • Steer remediation activities from PCI DSS / security assessments
  • Act as Retail OmniChannel interface towards IT Security and Compliance consulting team
  • Ability to perform all tasks in the implementation cycle including market-relevant business solution design, specifications, testing, support of user acceptance testing and in-store deployment
  • Work with others in a collaborative fashion, fostering learning and knowledge sharing to complete projects; at the same time, be able to work independently with limited supervision and oversight on completing assigned tasks
  • At least 5 year of information technology experience as engineer, analyst, architect or designer of Retail IT Systems
  • 3 year experience working in assessment of solution implementation of PCI DSS services
  • Good understanding of Retail/eCommerce business processes in the consumer product industry
  • PCI DSS PCIP or equivalent PCI DSS certification
  • Substantial knowledge of information security practices and tablet technology
  • Experience in a global organization preferred
2

IT Business Consultant Resume Examples & Samples

  • Experience with technical infrastructure required to sell and serve digital ads across multiple ad platforms
  • Demonstrated understanding of programmatic demand source management in digital ad ecosystem
  • Knowledge of digital ad viewability standards and measurement guidelines
  • Knowledge of digital audience measurement technologies and platforms from Nielsen and Comscore
  • Experience with digital Data Management Platforms
  • Five years combined technical and functional business experience, with a minimum of three years Information Technology experience
  • Hands on experience configuring data in ad servers and using ad serving applications
  • Hands on experience using digital ad sales applications
  • Demonstrated ability to successfully perform analysis, support, training, reporting, testing, and project management across multiple, complex system implementations with custom and third-party applications
  • Analytical, detail-oriented and able to work in a fast-paced environment
  • Strong interpersonal relationship skills with ability to influence matrixed resources, cross-functional teams, and third party partners
  • Proficient skills using MS Office suite
3

IT Business Consultant Resume Examples & Samples

  • Manage internal HP inquiry queue via email, IM, Lync phone for operations questions on application support issues
  • Verify Data accuracy with Report Generator and other extract tools
  • Load specialized Templates Using Data Load tools in accordance with business rules within SLA timeframe
  • Manage Operational break fix Tickets with SaaS vendor
  • Manage data transfer verification from HP for people, locations, and cost-codes
  • Train Users with application Report Generator
  • Monitor HP SAP file queues for transfer accuracy
  • Work with internal/external Audit Compliance and Security as required
  • -------------------------------------------------------------------------------------------------------------------------------------
  • 0 – 4 years of experience in telecom or other application business support role
  • Knowledge of telecommunications services, engineering and/or consulting
  • Bachelor’s degree in Business or equivalent experience
  • Excellent written and oral skills
  • Knowledge in Microsoft Office including Outlook, Word, PowerPoint, and Visio
  • Master level knowledge of Excel
  • Microsoft SQL entry level skills
  • Ability to adapt and understand new processes
  • Analytical ability to organize, evaluate, and present complex data
  • Multi-language skills is a plus
4

IVR IT Business Consultant Resume Examples & Samples

  • Partners with business and IT teams to understand, identify, and document the business opportunity through non-ambiguous, testable project requirements / stories within the approved project scope
  • Conducts presentations and overviews of project requirements/stories to a variety of audiences aiding in validation and maturity
  • Creates requirements models as appropriate including use cases, process flows, system context diagrams, and data flow diagrams
  • Design IVR call flows that will solve the business problem and satisfy the project requirements/stories
  • Partners with IT teams to create system and integration testing strategies that cover the application changes
  • Embedded Agile Scrum team member participating in all levels of Agile planning
  • Bachelor’s Degree or 5 years of work experience in comparable role
  • Expert in eliciting and documenting business requirements and/or Agile stories
  • Experience with testing strategies
  • Experience with business process modeling
  • Working knowledge of Word, Excel, Visio, and/or PowerPoint
  • Experience with voice user interface composition and design, including usability knowledge
  • IT experience (working in or with IT departments)
  • Exposure and understanding of SDLC
  • Working knowledge of business intelligence tools, such as OBIEE or QlikView
  • Prior experience in insurance or call center operations
5

IT Business Consultant Resume Examples & Samples

  • Consult with business stakeholders to identify operational opportunities for cost savings or strategic alignment
  • Define and create Oracle SQL, mainframe and MS Access reporting solutions
  • Present and explain analytic results to business stakeholders
  • Utilize database tools (PL/SQL Developer, SQL Server, MS Access, Excel) to extract and manipulate large complex data sets
  • Strong SQL skills
  • Ability to research solutions with minimal input
  • Ability to work with large data warehouse tables
  • Demonstrated strenght in communicaiton skills; ability to effectively communicate results of statistical analyses to broad audiences
  • Experience with healthcare information technology
  • MS Access, SSIS/SSRS and DB2 skills
  • Medicare and Medicare claims knowledge
  • Bachelor's degree highly desired
6

IT Business Consultant Resume Examples & Samples

  • Establish and maintain IT governance structure with adidas Market Process Owners of the supported area to resolve issues and prioritize enhancement requests in support of adidas Group strategic direction
  • Act as a proactive, reliable and trusted IT contact to your key business partners and relevant Global IT Competence Center
  • Ensure internal customer satisfaction
  • Acquire and maintain knowledge of the functional area in a dynamically changing environment
  • Ensure systems supporting the business are operating effectively
  • Identify and steer adidas Market demand of the supported functional area to GIT in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented
  • Leverage, recommend and implement Global Solutions/Functions whenever and provide training where necessary
  • Accountable for project delivery of applications or technology
  • Manage IT backend functions and continuously improve the existing processes and systems following the Global IT strategy
  • Support service design and service level management activities and administer service levels
  • Manage personnel and outside contractor(s) as required
  • Where required, to provide leadership, welfare and coaching to your team
  • Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions
  • Strong understanding of the business processes of the supported area in consumer product and manufacturing industries
  • Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective
  • Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel
  • Ability to networking in a multinational and changing environment
  • Project management knowledge and experience
  • Ability to effectively interact with all levels of business
  • Ability to work with virtual teams
  • Management and leadership skills
  • Bachelor’s degree and a minimum of 5 years of experience in IT Operations, Project Management or a related field are highly desirable
  • Strong commercial awareness in the supported area within the consumer products/manufacturing industry desired over a 3-5 year period is highly desirable
  • A sound understanding of current IT principals is essential for this role
  • Experience of working within an IT Business Solutions, Relationship Management or Consultative capacity is highly desirable
  • Strong written communication abilities with fluent written and spoken English
  • Strong knowledge of SAP SD
7

IT Business Consultant Resume Examples & Samples

  • Using proficiency in both business and applications knowledge, investigate and recommend custom or packaged software solutions that support business needs while maximizing long-term viability and scalability of enterprise applications. Facilitate prioritization or feasibility of IT projects and make recommendations to management. 10-20%
  • Liaison between the client group and MSS in an expert or consulting capacity to create project charters and proposals, service level agreements (SLA), and maintenance level agreements (MLA). Demonstrate an understanding of the departmental cost model and utilization principles, and ensure that team efforts are effectively allocated per the project charter/SLA/MLA. 20-30%
  • Work with project and customer management to facilitate communication between IT and business units, including open issues, project prioritization, resolutions, project requests, functional support, and resource allocation. Facilitate cooperation and rationalization of unclear or conflicting goals, assist in identifying and communicating viable alternatives, and assist in the implementation of decisions. 20-30%
  • Participate in strategic application/technology discussions to determine long-range business solutions. Assist business unit with defining business processes, identifying potential areas for ongoing improvement or re-engineering, and implementing solutions that utilize technology to enhance efficiency and productivity. 10-20%
  • Facilitate, coordinate, and support IT initiatives by drawing upon specialist areas of expertise such as applications development, web development, systems architecture, quality assurance, etc. Solicit input from all appropriate parties to ensure technical solutions are consistent with enterprise direction. 10-20%
  • May perform hands-on Analyst role by documenting and analyzing requirements (e.g. business system, security, conversion, and report), developing functional design and document specifications, and assisting with conversion, testing, training, and other project needs throughout the development life cycle. 5-15%
  • May perform hands-on PM role for small-scale initiatives not requiring a full project team by developing project plans, cost estimates, or other resource estimates; providing direction to matrixed project resources as necessary; and preparing for contingencies. 5-15%
  • May provide ad-hoc support to applications by responding to user requests, determining an appropriate course of action using expert resources as necessary and implementing a solution. 5-15%
  • Communicate regularly with management team members regarding task or project status and opportunities to improve service levels or business processes. Escalate issues as appropriate to ensure quality service levels
  • Other tasks and duties as needed to support the team and/or business
  • At least 6 years combined technical and functional business experience, with a minimum of 3 years Information Technology experience
  • At least 3 years experience with PeopleSoft HCM, Payroll, Time and Labor, benefits, employee self-service, manager self-service, and/or Portal products version 9.2
  • Demonstrated success in being solicited for, and providing, input to strategic business plans involving technology by the customer
  • Proficient skills using the MS Office suite and process modeling tools
  • Experience with client-server architecture
  • Experience with structured development methodology
  • Experience with relational databases and queries
8

IT Business Consultant Resume Examples & Samples

  • Performs business and systems analysis to support the selection, development, implementation, and support of applications to meet short- and long-term business needs
  • Provides strategic business process / re-engineering consulting as appropriate and typically works on multiple, technically complex, mission-critical, and/or high-profile projects
  • Using proficiency in both business and applications knowledge, investigate and recommend custom or packaged software solutions that support business needs while maximizing long-term viability and scalability of enterprise applications. Facilitate prioritization or feasibility of IT projects and make recommendations to management
  • Liaison between the client group and MSS in an expert or consulting capacity to create project charters and proposals, service level agreements (SLA), and maintenance level agreements (MLA). Demonstrate an understanding of the departmental cost model and utilization principles, and ensure that team efforts are effectively allocated per the project charter/SLA/MLA
  • Work with project and customer management to facilitate communication between IT and business units, including open issues, project prioritization, resolutions, project requests, functional support, and resource allocation. Facilitate cooperation and rationalization of unclear or conflicting goals, assist in identifying and communicating viable alternatives, and assist in the implementation of decisions
  • Participate in strategic application/technology discussions to determine long-range business solutions. Assist business unit with defining business processes, identifying potential areas for ongoing improvement or re-engineering, and implementing solutions that utilize technology to enhance efficiency and productivity
  • Facilitate, coordinate, and support IT initiatives by drawing upon specialist areas of expertise such as applications development, web development, systems architecture, quality assurance, etc. Solicit input from all appropriate parties to ensure technical solutions are consistent with enterprise direction
  • May perform hands-on Analyst role by documenting and analyzing requirements (e.g. business system, security, conversion, and report), developing functional design and document specifications, and assisting with conversion, testing, training, and other project needs throughout the development life cycle
  • May perform hands-on PM role for small-scale initiatives not requiring a full project team by developing project plans, cost estimates, or other resource estimates; providing direction to matrixed project resources as necessary; and preparing for contingencies
  • May provide ad hoc support to applications by responding to user requests, determining an appropriate course of action using expert resources as necessary and implementing a solution
  • BS in Computer Science, MIS, business, or equivalent education/training/experience required; advanced degree preferred
  • 6+ years combined technical and functional business experience, with a minimum of 3 years Information Technology experience
  • 3+ years of experience with PeopleSoft Financials (AP, PO, BI, AR, GL, AM, PC modules) version 9.1 and above
  • Demonstrated success in being solicited for, and providing input to strategic business plans involving technology by the customer
  • Advanced analytical, problem-solving, and troubleshooting skills
  • Demonstrated proactive customer service skills
  • Demonstrated ability to provide work direction and leadership to other team members
  • Demonstrated ability to multi-task, manage priorities, and mentor/direct others. Demonstrated teamwork skills
  • Advanced communications skills (written/verbal), with emphasis on demonstrated ability to translate complex concepts between business and technical groups
  • Hands-on technical experience in coding, system administration/engineering, database administration, etc. highly preferred
  • 2 years functional experience in Financials or other related business function (excluding direct IT experience) highly preferred
  • Functional management experience highly preferred
  • Experience in media, news, and/or entertainment industry preferred
  • Professional certification in business or IT (e.g., consulting, PeopleSoft) preferred
  • Advanced Turner business knowledge highly preferred
9

IT Business Consultant Resume Examples & Samples

  • 6+ years combined functional and technical business experience
  • 4+ years information technology experience
  • Demonstrated ability to perform an analyst role across multiple complex system implementations with custom, third-party, and in-house development
  • Must be able to communicate effectively with development and support team members and with client groups at the management and executive levels
  • Ability to work as part of a self-directed team
  • Experience with structured development methodologies, preferably Agile (SDLC)
  • Experience constructing queries from RDBMS systems (SQL)
  • Experience in media, news, or entertainment industries preferred
10

IT Business Consultant Resume Examples & Samples

  • Communicate and document potential solutions, impact analysis, benefits/risks, implementation requirements, and recommended approach
  • Advise on options, improvements, cost savings opportunities and cross-project impact to other business processes and systems priorities
  • Two years of demonstrated proficiency in systems integration involving both IBM Mainframe legacy systems as well as distributed systems
  • Ability to grasp the ‘big picture' for a solution by considering all potential options and impacted areas
  • Aptitude to understand and adapt to newer technologies
  • Excellent understanding of client service models and customer orientation in service delivery
11

IT Business Consultant Resume Examples & Samples

  • Bachelor’s degree & two years of directly related experience; or Associate’s degree & six years of directly related experience; or High school diploma / GED & eight years of directly related experience
  • Directly applicable IT experience
  • Experience in problem solving and consultation within complex environments
  • Experience in facilitating cross-functional teams’ efforts
  • Demonstrated effectiveness in collaborative, facilitative and leadership work
  • Masters of Business Administration or advanced degree preferred
  • Expertise in the business analysis discipline preferred
  • Knowledge of Humana’s business and internal processes
12

IT Business Consultant Resume Examples & Samples

  • NOTES FROM THE HIRING MANAGER related to responsibilities
  • Apply structured OCM approach and methodology for strategic, high risk change efforts
  • Develop and execute a “change plan” to include communications, training, business process, adoption, and value delivery
  • Work with project teams to integrate change plan across the overall project plan
  • Conduct readiness assessments, evaluate results and present findings as part of change plan and reporting
  • Create and manage measurement approaches for tracking adoption, utilization, etc
  • Assess and implement training programs and focus groups to ensure associates are prepared for business change
13

IT Business Consultant Resume Examples & Samples

  • Collaborate with internal IT service providers in evaluating and gathering business process, reporting and business analytics requirements in support of the project office and IT business services
  • Research requirements to develop potential solutions by interacting with any internal and/or external solution providers and subject matter experts
  • Provide approved project methodology and standards guidance and support and training services, as needed
  • Manage and maintain key process documentation standards
  • Five years of demonstrated progressive experience in consulting with a background on information technology and/or
  • Aptitude and flexibility to understand and adapt to newer technologies, processes and objectives
14

IT Business Consultant Resume Examples & Samples

  • 7 + years as the ITBC or lead Business Analyst on custom-developed software projects, including responsibility for Project Management and Business Consultant tasks
  • Bachelor Degree CIS, MIS, BBA or equivalent Competency Assessment
  • Applied use of Agile or Kanban methodology for a full life-cycle development project
  • Functional management experience on at least 3 custom-developed software projects
  • Applied experience with SQL and .Net
  • Demonstrated success in being solicited for, and providing, input to the strategic business plans involving technology by the customer
  • Demonstrated ability to successfully perform analysis, support, training, reporting, testing and project management across multiple, and complex system implementations with custom and third party applications
  • Advanced Turner business knowledge
  • Ability to think differently, challenge conventional wisdom and drive new best practices
  • Demonstrated ability to multi-task, manage priorities, and mentor/direct others
  • Demonstrated teamwork skills
  • Media experience preferred
  • Scrum-master certification preferred
15

IT Business Consultant Resume Examples & Samples

  • Five years of demonstrated progressive experience in requirements gathering, technical or business analysis in a medium to large corporation at the enterprise level or similar consulting experience
  • Clear ability to express complex multi disciplinary technical and business concepts in terms that are understandable to all levels of Lines of Business and corporate management both verbally and in writing
  • Experience with SharePoint, i.e. building collaboration sites, SharePoint site administration
  • Experience with requirements gathering, working with users and developers
  • Experience in creating user training materials and conducting training
16

IT Business Consultant Resume Examples & Samples

  • Demonstrated capability in supporting small - medium to large-scale warehousing projects
  • Ability to lead and work effectively with large business and IT teams
  • Ability to multi-task and work on multiple projects
  • Ability to clearly communicate across all levels of the business and IT
  • Thorough knowledge of warehousing operations
  • Enthusiastic, flexible and self-motivating
  • Open to domestic and international travel, sometimes at short notice
  • 5 years of experience in BA role for Supply Chain execution systems such as Warehouse Management System (WMS) and integrated systems
  • Experience with Manhattan and JDA (Red Prairie) is a plus
  • Proven track on internships in the related fields
17

IT Business Consultant Resume Examples & Samples

  • In order to deliver and complete RFC releases/project streams, understand, challenge and manage demand dependencies and business requirements within the business community and across GIT to maximize added value and continuous business process improvement
  • Oversee operations and KSR (Keep System Running) by managing externals resources and providing 2nd and 3rd level IT support, ensuring predictability of results. Act as the single point of contact for the appropriate business counterparts to resolve IT application issues in a timely and cost-effective manner
  • Execute and analyze day-to-day operations support, whilst constantly identifying improvement areas and actions and drive their implementation
  • IT Business Analyst skills to have an understanding of IT systems
18

IT Business Consultant Resume Examples & Samples

  • Collaborate with internal IT service providers in evaluating and gathering requirements for risk related projects and initiatives.2. Research clients' requirements to develop potential risk related solutions by interacting with any internal and/or external solution providers and subject matter experts
  • Remain aware of the corporate technology, infrastructure, standards, processes, and strategic direction and to use these tools to help guide the client in accomplishing their risk related goals
  • Develop and compile periodic reporting and metrics to assist IT Management with portfolio level risk insight
  • Assist IT Business Units with risk management related functions related to issue remediation action plans and risk acceptance procedures
  • Experience with Microsoft Project and SharePoint
19

IT Business Consultant Resume Examples & Samples

  • Business development in the leisure and travel industry
  • Maintain relation with the current customers
  • Develop new sales routes
  • Take care of promotion of the new booking software
  • Minimum 10 years of experience in IT related business
  • Strong Command in English TOEIC 800
  • Familiar with travel industry
  • Familiar with consultative selling approach
  • Maintain and develop the client relationship thorough appropriate propositions and ethical sales method
20

Senior IT Business Consultant Resume Examples & Samples

  • Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options, implementing if required
  • Develops specialist knowledge of database concepts, object and data modelling techniques and design principles. Translates object and data models into appropriate database schemas within design constraints
  • Have already worked in agile implementation projects and possess the Agile mindset
  • Understanding of Java Enterprise development preferred
  • Awareness of Enterprise frameworks, e.g. Spring, Hibernate, JMS, etc. is a plus
  • Understanding of Software QA process and tools is a plus
  • Experienced in usage of social networking technology to improve collaboration and communication within organizations, for example CSCW, instant messaging, groupware, wikis and blogs, Facebook etc
  • Taking innovative approaches to problem solving and devising inventive and creative solutions
  • Ability to work in a fast-paced environment with different international cultures
21

IT Business Consultant Resume Examples & Samples

  • Performing IT implementation projects for large international banks
  • Cooperating with Bank’s Management Team and Experts in the fields of Business, Risk, Finance and IT
  • Defining business specifications, target operating models as well as designing software solution functionalities based on in-depth identification of Clients’ needs
  • Supporting banks in change management process focused on efficient roll-out of the Platform, its evaluation and further testing
  • Independent coordination of projects activities including communication, project governance, PMO and management of Client’s expectations
  • Possibility for practical application of Business, IT, Risk and Finance competences
22

IT Business Consultant Resume Examples & Samples

  • Lead and participate in projects and assist and coordinate in the analysis, design, and implementation of IT solutions related to specific technical systems and integration with linkage systems
  • Lead and collaborate across businesses and IT to ensure that technical design meets the business requirements and IT strategy
  • Lead and analyze business requirements and perform application specific configuration and integration with interfacing systems
  • Understand/analyze functional requirements and translate into efficient technical solutions
  • Work with IT architects to ensure that the technical design meets the overall architecture for the solution
  • Lead and participate in project architecture review to ensure the design meets the overall program/project requirements
  • Configure, test, and implement solutions in the functional area
  • 4 or more years of Business Analysis experience in an IT field
23

IT Business Consultant Resume Examples & Samples

  • Serves as a UNIX and .NET platform business analyst on a development team responsible for intercompany assets
  • Evaluates business requirements for completeness and accuracy. Develops application/technical specifications based on business requirements. Counsels with peers on technical design
  • Represents the needs of the business, function or geography on an ongoing basis to maintain consistent plans between IT and the business
  • Establishes IT processes which are consistent with the overall organization objectives. Contributes to enterprise wide solution that impact multiple businesses, functions, and/or countries
  • Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details. Distinguish user requests from the underlying true needs
  • Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements
  • Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Build deep knowledge of the IC space - Eiffel Suite, eQuate, and related applications to provide analysis for projects and provide deep RTB expertise
  • Typically a technical Bachelor’s degree or equivalent experience and a minimum of 3-5 years of related experience or a Master’s degree and a minimum of 2 years of experience
  • Strong analytical and reasoning skills that result in clear, robust, flexible architectures
  • Skill at crystalizing requirements into clear priorities, estimates, tasks and deliverables
  • Exemplary communication skills with both technical and non-technical stakeholders
  • Desire to rapidly grow competencies use new skills to implement solutions
  • Possesses strong consulting skills, accountable, self-confident, energetic, and has a passion for customers
  • Strong Financial experience required
  • Exceptional written and verbal skills. English 95%
  • Must be able to work across virtual teams
  • Strong relationship management skills. Excellent process development and project management skills
  • Knowledge of UNIX, C, Oracle/SQL, Perl, Java sufficient to perform project impact and change analysis and application design
  • Knowledge of .NET environment, C# programming sufficient to perform project impact and change analysis and application design
24

IT Business Consultant Resume Examples & Samples

  • Build up an Batch Integration Service (DAI) to be used by all departments at BI
  • Manage the data & batch integration (delivery execution and delivery team) in the preparation & execution phase
  • Responsible for defining the future landscape of batch integration for Boehringer Ingelheim globally
  • Develop and govern processes and projects at BI for this service
  • Act as primary contact on data/batch integration topics with IT and business functions
  • Work together with all stakeholders (business and IT) to develop governance processes with focus on increasing efficiency for batch integration
  • Coordinate resources (internally and externally) for project/run execution on a global level
  • Act as integration architect to design and Implement integration solution
  • Take the lead in system operation of the batch integration service, primary contact person
  • Maintain system architecture within system life cycle
25

IT Business Consultant Resume Examples & Samples

  • Be engaged in new SAP implementations and rollouts
  • Seek continuous improvement opportunities in SAP functionality and production support
  • Provide SAP production support that includes the following tasks: configuration support and changes, definition of security authorization changes, and training support for specific end user requests
  • Develop and maintain business relationships with functional area subject matter experts to ensure system and process needs are being addressed and maintained
  • Manage approved IT projects, including managing and tracking the progress of project deliverables, monitoring progress against schedules, managing the budget, addressing issues, and ensuring on time completion and delivery
  • Manage change control process and the release management cycle for applications
  • Be involved in the creation of training materials for end users and training thereof
  • Coordinate activities with a third-party support organization to ensure adherence to expected service levels
  • Experience in the pharmaceutical industry is preferred
26

IT Business Consultant Resume Examples & Samples

  • Bachelor’s degree (completed prior to start date) in computer science, software engineering, computer engineering, information systems, or related fields
  • Software programming knowledge of and/or experience with one or more of the following: independent code line over 20,000, Java, Java Script, C, C++, C#, VB.Net
  • Application development knowledge of and/or experience with databases such as SQL Server, Oracle, MySQL, and experience with Linux shell script and Windows programming
  • Test engineering knowledge of and/or experience with QTP and/or LoadRunner testing tools
  • Ability to effectively articulate technical challenges and solutions
  • Prior internship experience
  • Leadership experience at university
  • Basic knowledge of mobile device development, application solution delivery, ERP (such as SAP), business intelligence, and testing service solutions
  • Basic knowledge of web development tools
  • Familiar with cloud application deployment methods
  • Able to perform in a fast-paced, demanding environment
27

IT Business Consultant Resume Examples & Samples

  • Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements
  • Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements
  • Apply extensive knowledge of the client’s business and industry to develop requirements specifications
  • Document requirements, and translate into proper system requirements specifications using high-maturity methods, processes and tools
  • Develop visualization, user experience and configuration elements of solution design
  • Execute and coordinate requirements management and change management processes
  • Develop and maintain internal and external relationships to support management of scope and expectations
  • Participate in proposals, feasibility studies, implementations, and new business development
  • Operates as a team member and as a team leader. Advise on methods to improve business processes
  • Consider the business implications of the application of technology to the current and future business environment
  • May lead the training of clients and peers
  • Typically a Bachelor’s degree in a technical or business discipline or equivalent experience and a minimum of 6 years related experience or a Master’s degree and a minimum of 4 years of experience
  • 6 or more years experience
  • Essential: requirements elicitation via interviewing; requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/ future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain
  • Specialized: Function Point counting; survey execution; statistical analysis; developing structured user manuals and training; visualization modeling; business rules modeling; develop and executing acceptance test plans
28

IT Business Consultant Resume Examples & Samples

  • Gather and analyze information to formulate technology/strategy based recommendations
  • Enable business and technology transformations through cloud solutions and complex program and project management
  • Involve in business requirements gathering and business process design
  • Bring knowledge of state of the art technology solutions to the client (e.g. ERP, CRM, DMS)
  • Engage on enterprise architectural opportunities
  • Align business processes with disruptive solutions
  • Manage challenging projects by using project management methodologies
  • Contribute to ensure sustainable project success
  • Maintain close relationships with key project stakeholders
29

IT Business Consultant, Advisory Resume Examples & Samples

  • Communicate with and set Client expectations to build and improve the Client relationship everyday
  • Empathize with Client needs and escalate them within Fiserv areas as appropriate
  • Understand the strategic directions of your Clients
  • Responsible for Client satisfaction and communication of assigned production clients
  • Meet with Clients frequently to review and prioritize open cases and to learn about new developments and plans for their business to identify opportunities for additional revenue and/or services to support customer initiatives
  • Provide strong decision-making on issues
  • Prepare and deliver status reports with summary and detail lists of issues and numeric measurements of performance to customers and Fiserv management
  • Work with internal departments and management if necessary to ensure client priorities are understood, and resources are executing on commitments
  • Balance Client needs with business realities
  • Understand the US financial industry, vendors, regulations
  • Stay current with new product developments and functionality
  • Review release notes and technical documentation to maintain knowledge of product as it relates to specific functionality and related support
  • Collaborate with AE partners on overall client relationship
  • Minimum 5 years minimum experience required
  • DNA and/or Fiserv product experience required
  • Excellent interpersonal, communication skills, time management, decision making and organizational skills required
  • Proven ability to build strong relationships internally and with key partners to deliver outstanding customer service and support
  • Expertise with Microsoft Word, Excel and PowerPoint
  • Light to moderate travel for client visits and internal meetings
30

IT Business Consultant Resume Examples & Samples

  • Analyze the IT demands of Finance departments by consulting with the business and/or organizing workshops
  • Translate business requirements to Technology solutions and improvements
  • Initiate and plan projects, instruct project managers and monitor a diverse portfolio of projects
  • Cooperate with Business System Analysts and Project Managers from European and Global Technology
  • Use best practices, trends in IT and knowledge of internal or external business issues for continuous improvement
  • Provide support, training and feedback session for different applications
  • Master or Bachelor degree, preferably in Business (IT) Management
  • 5 years IT experience in multinational corporate environment, including Business Consultancy and Project Management
  • Broad business understanding, experience with business applications as SAP, CRM and/or WMS
  • A passion for translating business needs to IT systems, with a commitment to continuous improvement
  • Strong communication at high interpersonal level; ability to influence, motivate and convince at all organizational levels. Intercultural awareness and sensitivity
  • Good understanding of cross Technology practices, technical footprint and processes; Strong eagerness to follow new Technology developments
  • Ability to read, write and speak English at a high proficiency level (near native)
  • Willingness to travel around 10% of the time
31

Senior IT Business Consultant Resume Examples & Samples

  • Draw from existing data sources – spreadsheets, JIRA application, billing systems, Remedy (ticketing system), and various monitoring tools
  • Create and maintain a concise set of standard reports that provide insight as to the performance of the OSS team, as well as conduct ad-hoc reporting and analysis as necessary
  • Apply technology and business requirements to develop reporting solutions using multiple, complex data sources which may include working with and maintaining several data tables and business rules
  • Evaluate findings, using knowledge of workflow and operating practices. Ensures accuracy of data within the reports generated and understands the content of supporting documentation
  • Works with internal customers from various functions to define needs, develop solutions, define tasks, and negotiate scope and terms of delivery. Collaborates with cross functional groups and communicates project status across all teams. Works with internal/external clients to gather business requirements and assist in coordinating complete project plans and process flow
  • Creates presentations and visual aids to help illustrate data in ways that are appropriate to the audience. Presents information in an easy to understand communication approach including oral presentations and written communications. Develops communication points and processes to support analysis, reports and projects
  • Responsible for providing accurate updates of requests and assignments from the OSS teams
  • Provide insight on data trends and anomalies, making recommendations where appropriate to improve service performance; Uses various statistical software and a variety of established statistical methods to gather, analyze, and interpret data to derive useful information
  • Based on such data, recommend changes that will provide quantifiable improvements. Develop KPIs to enable management to understand business performance
  • Participate in analysis briefings to various groups including senior staff
  • 5+ years of experience with metrics - gathering, reporting, analysis and statistical process control
  • Advanced MS Excel skills (V-Lookup, Pivot Tables, etc.) and excellent software skills in Microsoft Excel, Word, and PowerPoint
  • Proficient in SQL and/or mySQL, database query tools, and basic database design concepts
  • Proficient with reporting tools (e.g. Crystal Reports, Tableau)
  • Ability to work in a fast-paced, dynamic, high-tech, telecommunications or related environment
  • Outstanding attention to detail, and demonstrated success in building and quickly establishing trust and confidence with all key players across the various organizations
  • Excellent problem solving and analytical skills combined with the ability to formulate insights, and to deliver expert advice, recommendations, and consulting for historical measures and leading indicators as well as an overall decision support strategy
  • Excellent communication skills, verbal and written, with the ability to maintain a high level of confidentiality. Demonstrated ability to create and deliver appropriate training and communications in support of tools, processes, and data integrity
  • Exceptional ability to visually present and communicate compelling data, analysis and findings
  • Ability to operate with a high degree of interpersonal flexibility and handle multiple projects simultaneously to meet goals/deadlines
  • Ability communicate effectively within all levels of the organization
  • Take initiative to stay up-to-date of industry and business challenges and incorporate trending analysis with internal data
  • Excellent numerical and analytic skills
32

IT Business Consultant, Senior Resume Examples & Samples

  • Responsible for the installation of servers and databases required to support the DNA Core banking system
  • Transfer of knowledge to the client so they are self-sufficient to support the product at the time of conversion
  • Deployment of workstations and peripheral devices that include, but are not limited to, receipt printers, cash and coin dispensers and recyclers. Document imaging solutions with signature pads, and license scanners
  • Responsible for the setup of client’s laser check printing
  • Implements client training and testing environments in support of client functional testing and training initiatives
  • Provides onsite and remote technical support for various stages in the conversion process
  • Works closely with client and Project Manager to schedule technical assistance and on-site visits
  • Support and management of internal Implementations servers, databases and testing environments
  • Minimum of 5 years of experience working with Windows 2008/2012 Server and the latest Windows Workstation (Windows 7 or Windows 10 ) required
  • Advanced skills in Microsoft IIS and Microsoft Certificates
  • Minimum of 3 year of hands-on Oracle experience required
  • PL/SQL or SQL experience required
  • Ability to work nights and week-ends as needed required
  • Prior DNA technical experience preferred
  • Experience with Citrix Metaframe/VMWare or thin-client deployment preferred
  • Strong analytical skills and the ability to make quick and accurate decisions are required
  • A self-starter and motivated individual is a must
  • Must have exceptional troubleshooting skills and be able to resolve complex technical issue by researching issues through the internet and via internal knowledge base tools
  • Ability to travel up to 50% of time with some weekend travel
33

IT Business Consultant Resume Examples & Samples

  • Advanced understanding and experience withIBM/Sterling: Enterprise for UNIX and Connect: Direct for UNIX
  • Understanding and experience withCleo Harmony and VL Proxy in a UNIX environment
  • Working knowledge of file transmission protocols, FTP, FTPS, SFTP, NDM, etc
  • Working knowledge of open systems security protocols, i.e. SSH, SSL, TLS, HTTPS, keys, certificates, pass phrases, etc
  • In depth experience in advanced UNIX shell scripting, sed, awk, etc
  • Working knowledge of UNIX system internals
  • Experience with Microsoft Office applications, Word, Excel
  • Self-motivated and able to establish and maintain effective working relationships with employees, departments, vendors, etc
  • 7 years technical experience with 5 years directly related tofile transmissions and the IBM/Sterling Connect Enterprise or CLeo products noted above
  • Will be part of an on-call rotation for off-hours and weekend support
  • Miscellaneous duties as assigned
34

IT Business Consultant, Tech Lead Resume Examples & Samples

  • The purpose of the Team/Tech Lead is to manage the workload of a small group of people within the Implementations Services team
  • The person in this position acts as the expert and will plan and assign projects to the team. He or she will also monitor progress and evaluate results
  • The individual will be responsible for developing the skillset of the team
  • The individual will work with other departments representing the team such as accounting for billing, development and QA for new products/processes
  • Under minimal supervision plans, conducts and assigns work. Reviews progress and evaluates results
  • Develops the skills of the associates on the team
  • Acts as expert and may plan and assign associates for given projects or tasks
  • Identifies and recommends changes in procedures, processes and scope of delivery
  • Operates with substantial latitude of un-reviewed and action and decisions
  • Responsible for tracking and reporting all billing and forecasting for the team
  • Participate in management meetings, sales meetings upon request
  • Position will not have HR responsibility but will support the manager all HR events for the team members
  • 4 year college degree plus 5 years in applicable field OR advanced degree in applicable field plus 4 years of relevant assignments
35

IT Business Consultant Resume Examples & Samples

  • Background in consulting and the ability of facilitate and drive process redesign evaluate impacts and propose updates/present the updates and roll-out plan
  • Excellent presentation, facilitation and writing skills
  • Process design and training experience
36

IT Business Consultant Resume Examples & Samples

  • Associates degree required preferably in Computer Science required. Bachelor’s degree preferred
  • 7+ years of Business Intelligence experience
  • For those candidates with an associate’s degree, 7+ years of relevant Mosaic experience is required
  • 3+ years of project team leadership with a focus on the delivery of BI solutions including new functionality and solutions
  • Strong knowledge of the business, core processes, and how analytics support those processes and drive decisions
  • Experienced in the translation of business questions and requirements into reports, views, and SQL/BI query objects
  • Firm knowledge of data modeling and metadata concepts and techniques
  • Well versed in the various information delivery techniques such as standard reporting, dashboards, ad-hoc analysis, business planning and budgeting, and data mining
  • Superior understanding of enterprise data warehouse architecture, reporting design, and metadata management. Including ETL, modeling techniques
  • Experience in upgrading HANA and Bobj technical versions
  • Ability to write SQL and a firm understanding of relational and multidimensional BI designs or Expert in SAP HANA and BOBJ modeling
  • Well versed in SAP BI 4.1 tool architectures, functions, and features
  • Hands on experience in the development of BOBJ front end tools including dashboards, reports, exploration views, etc
  • Experienced in using Agile methodology to deliver solutions
  • Proven in understanding and implementing software best practices, Proven Estimation models, analyzing system requirements, designing and prototyping solutions, defining testing and support procedures, and implementing practical technical solutions under tight deadlines
  • Knowledge of MyServiceDesk (Service Now) and experience in incident management and problem management
  • Certification in HAHA/Bobj architecture and modeling is preferred
  • Certification in Software Development Lifecycle is preferred
  • SAP HANA Modeling in SPS 9 or higher required
  • SLT, BODS, SDI, DXC in HANA experience required
  • SAP BW Staging/Cubing/Data Store concepts experience required
  • SAP BOJI BI 4.1/4.2 (Web Intelligence WEBI, Lumira, Design Studio) and Universe using IDT experience required
  • SAP ECC ABAP/SQL/MDX experience required
  • Hadoop experience preferred
  • Odata experience is preferred
  • Strong verbal, written and listening communication skills
  • Ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding
  • Ability to work with employees at all levels of the organization
  • Proven leadership skills
  • Ability to successfully manage conflict
  • Demonstrated problem solving techniques and strong analytical skills
  • Ability to adapt to a continually changing business and work environment and manage multiple priorities
  • Demonstrated critical thinking and decision making skills
  • Proven ability to engage and provide oversight on multiple assignments and consistently meet deadlines
  • Ability to balance theory and practical reality
37

IT Business Consultant Resume Examples & Samples

  • Extensive knowledge of Microsoft Dynamics AX Finance and Accounting modules
  • Analyzes Finance and Accounting business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May operate across several different customer departments at one time. Responsible for the identification of and resolution of gaps in the business processes. Collaborates with IT and Finance business stakeholders to design solutions. Produces and tracks metrics for the effectiveness and maturity of security architectures and processes
  • Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications. Works on highly complex projects across multiple systems. Oversees development and operation of information security executive dashboards
  • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. Assists with the identification of solutions for the business units; may lead build vs. buy decisions. Has expertise in specific Microsoft Dynamics AX Finance and Accounting solutions that is relevant to the business and uses this expertise to ensure business solutions are functional and meets requirements. Provides support for multiple information security products
  • May lead negotiations of agreements and commitments by facilitating communications between Finance business unit(s) and IT from initial requirements to final implementation. Responsible for the management of the configuration of the Microsoft Dynamics AX Finance and Accounting solution so that it meets the company’s needs. Maintains current understanding of industry trends and threats
  • Educates the IT organization on the direction of the business. Creates clear and coherent written materials. Communicates effectively with customers and peers
  • Leads the management of the configuration of delivered solutions. May supervise multiple groups of outside consultants on projects
  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
  • Experience 6-10 years of relevant technical or business work experience
  • Experience in working with the specific Microsoft Dynamics AX Finance and Accounting solution is required
  • Multiple full life cycle implementations of Microsoft Dynamics AX Finance and Accounting highly desirable
  • Thorough understanding of software development processes and methodologies; also has sufficient breadth to understand how different Finance and Accounting business processes interact
  • Detailed understanding of the Microsoft Dynamics AX Finance and Accounting used by the company
  • Critical thinking and problem solving skills needed; ability to drive solutions to complex problems. Finds solutions using a systematic, multi-step approach. Initiates and innovations and solutions where precedents and procedures may not exist
  • Has a working knowledge of trends and best practices in their particular area of discipline. Has a high level of expertise in not only the Microsoft Dynamics AX Finance and Accounting but related products that interact with the solution
  • Ability to collaborate with groups and lead discussions toward setting and achieving goals and create cross-departmental plans to achieve them. Leverages multiple teams, actively encourages intra-group cooperation
  • Communicates effectively with peers, customers and vendors in both verbal and written formats
  • Can self-prioritize work required to achieve goals and can assist others with supervision and prioritization of project-related goals. Develops goals for other groups or departments and manages them toward their goals as it relates to the needs of the Microsoft Dynamics AX Finance and Accounting solution
  • Familiarity with Microsoft Windows, Microsoft Office (Excel, PowerPoint, Word) and Microsoft Project
38

R&D IT Business Consultant Resume Examples & Samples

  • Significant level of business consulting experience preferably working with the Pharmaceutical Industry
  • Experience using methodologies and tools to improve business processes and facilitate business change
  • Experience identifying creative IT solutions and enhancements to solve business problems
  • Stakeholder engagement, with experience working across multiple countries
  • Experience working with Life Sciences R&D practices
  • Experience working with Life Sciences software vendors and technologies
  • Act as the key point of contact between IT and the R&D business, facilitating conversation between teams to ensure end user requirements are embedded into IT solutions
  • Work with IT Service Owners and Business Consultant/Analyst peers to optimise the R&D IT Strategy and Consulting processes
  • *Employee referral bonus available to GSK staff***
39

IT Business Consultant Resume Examples & Samples

  • Under the guidance of the department manager and or supervisor, manage and deliver tasks by completing project milestones within the project/task timeline
  • Complete card services implementation tasks not limited to, installation, setup, vendor certification and updates for ATM/Debit and Credit Cards, Shared Branch and other ancillary interfaces for Fiserv DNA Card Service Implementation
  • Oversee modifications made to system parameters within client’s test and production databases in preparation for live card services event
  • Work with project milestones or with the other Fiserv assigned tasks to assure that all applications interact according to specifications not limited to ATM/Debit and Credit Cards, Shared Branch and other ancillary interfaces for Fiserv DNA Card Service Implementation
  • Ability to write and or apply scripts via SQL to analyze financial data
  • Capable of handling multiple projects in a fast paced environment while adhering to deadlines
  • Adhere to company Service Level Agreement guidelines
  • 3-5 years of software application project management experience within the debit/credit payments processing industry
  • Strong understanding of Fiserv/ DNA products preferred
  • Experience in card payment services and related products, as well as the overall card industry, including competition and financial institutions
  • Highly collaborative work style with the ability to positively negotiate, influence others and maintain effective business relationships
  • Demonstrated experience in a highly consultative, solution-oriented environment
  • Excellent professional written, verbal and presentation skills
  • Mastery of SQL and Oracle, Microsoft Office tools
  • Strong research and problem-solving skills
  • Other demonstrated attributes – strong communicator, competitive, aggressive, accountable, adaptable, motivated, results-oriented, solution oriented, and driven to succeed
  • Percentage/frequency of travel: -10%
40

IT Business Consultant Resume Examples & Samples

  • Evaluate and estimate project proposals from national and international business areas
  • Ensure that global in-house systems and interfaces to third parties are operational, responsive, and valid
  • Give individual trainings to national key users and international subsidiaries
  • Support core enterprise business processes to ensure that they are operational, efficient, and meet compliance guidelines and regulations
  • Direct external software programmers for on-going services and for defined project work
  • Design and/or implement state-of-the-art, efficient, and cost-effective solutions that can be reused by other global or local business areas
  • Master’s degree in computer science, computer applications, data analytics, economics, or a related field is a plus; foreign degree equivalent is accepted
41

R&D IT Business Consultant Resume Examples & Samples

  • Be working as a senior consultant or manager in a direct client facing IT business consulting role within the pharmaceutical industry or with transferable skills from other regulated industries
  • Have a passion for building partnerships based on trust to enable and drive business performance through technology innovation
  • Have a track record of working with clients to understand business challenges and opportunities, design business solutions, build sponsorship and provide oversight for successful delivery
  • Experience using methodologies and tools to understand business challenges, measure and improve business performance, define IT strategies, business case development including project design and scoping
  • Stakeholder engagement, with experience working and influencing across functional boundaries in a multinational organisation
  • Driving changes in a regulated industry
  • Be pro-active in working with your business partners to identify new business needs and opportunities for improvement
  • Maintain ownership for designing and scoping IT projects, including documenting and communicating the business case, agreeing an implementation plan and maintaining engagement to ensure realisation of business benefits
  • Act as a key point of contact between IT and R&D business partners, facilitating conversation between teams to ensure end user requirements are embedded into IT solutions
  • Represent the voice of the customer to service providers through regular contact with users of GSK R&D systems and services
  • Partner with colleagues to optimize the R&D IT product portfolio and assist in the development of R&D IT strategy
  • Ensure that IT projects are designed to simplify end user experience and are set up to successfully implement and embed use of the system
  • Develop and maintain and understanding of industry-wide practices and trends in IT solutions for pharmaceutical R&D
42

IT Business Consultant Resume Examples & Samples

  • Degree in Science, Computer Science, Engineering, Economics, Business or equivalent work experience
  • Strong teamwork and excellent communication skills
  • Project management experience including business case development, project design and scoping
  • Maintain ownership for designing and scoping IT projects, including documenting and communicating the business case, agreeing an implementation plan and overseeing delivery to enable the realisation of business benefits
  • Resolve R&D problems by optimising processes, facilitating change, improving compliance with existing processes, and applying information technologies
  • Identify interdependency of changes in R&D processes and IT systems and be pro-active in identifying new opportunities for improvement
  • Work with the R&D IT Delivery and Support organizations to ensure that R&D scientists have the systems and support required
  • Partner with R&D IT colleagues to optimize the R&D IT product portfolio and assist in the development of the R&D IT strategy
  • Provide change management support across transnational matrix teams when new processes are introduced from IT initiatives
  • Develop and maintain understanding of industry-wide practices and trends in IT solutions for R&D
43

IT Business Consultant Resume Examples & Samples

  • Apply your strong knowledge of the business processes using SAP CO functions associated with financial operations, which includes expertise in General Ledger, Accounts Receivable, Accounts Payable, Asset Management, Cost Center Accounting, Product Cost Controlling, Profitability Analysis, and Profit Center Accounting
  • Develop technology roadmaps for the corporate functions
  • Manage the process of selecting new solutions, requests for proposals (RFPs), vendor demos, evaluation, and final selection, along with implementation and support of the new solution
  • Prepare project plans and schedules for system deployments, upgrades, and fixes by following the software development life cycle (SDLC)
  • Manage approved IT projects; track the progress of project deliverables, monitor progress against schedules, manage the budget, address issues, and ensure on-time completion and delivery
44

IT Business Consultant Resume Examples & Samples

  • 6+ years of experience with SAP ECC Projects
  • Deep technical knowledge in SAP PM/CS and one additional module like SAP HCM, SD, MM, LE
  • Expertise in planning and scheduling concepts & solutions
  • Experience with global implementations and roll outs
  • You are fluent in English, orally and in writing
45

IT Business Consultant Resume Examples & Samples

  • Learn and maintain a thorough working knowledge of Nike Supply Chain Delivery processes
  • Ensure compliance with Nike company policies and Nike Technology processes and procedures
  • Provide professional, timely, and accurate communication to the right audiences at the right intervals keeping all stakeholders informed
  • Coordinate communications, plan, and manage testing between internal and external test teams and resources; building strong relationships with your business partners to ensure successful outcomes and close partnering
  • Drive resolution of testing issues through problem solving, escalation, and collaboration with internal and external stakeholders. Ensure proactive relationship management by regular contact and follow up on supply chain challenges
  • Attend and facilitate planning meetings to collect data and information pertaining to the initiative or release. Maintain a calendar of events that gives visibility to upcoming releases or outage windows
  • Coordinate maintenance windows with key operations staff for all pre-planned Technology work
  • Participate as a member and key contributor to the Global Release Management Team
  • Execute against and ensure compliance of Nike’s Global Enterprise Change Control processes
46

IT Business Consultant Resume Examples & Samples

  • Manages projects or project sub-plans by developing, coordinating and controlling the steps necessary to carry out a project within established time frame, quality and requirements
  • Investigates client needs, regulations, and technology to provide input into the design of a new system, system enhancements, or acquired software or hardware
  • Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions
  • Provides complex and/or specialized business function/end-user support to various short- and/or long-term clients
  • Coordinates and executes testing for multiple, major applications. Develops and coordinates training for client personnel
  • Independently resolves errors and issues as they occur with minimum involvement and guidance from management
  • Proficiency in quality management methods, tools, and technology used to create and support defect-free, application software that meets the needs of the client/business partner
  • Advanced knowledge of conversion methodologies and the basic principles, processes, phases and roles relevant to each conversion methodology
  • Ability to rely on experience and judgment to plan and accomplish goals
  • Ability to establish and maintain effective working relationships with employees, clients and the public
47

Senior IT Business Consultant Resume Examples & Samples

  • Subject Matter Expert
  • Lead solution analysis, definition , and acceptance in application development lifecycle (including technology possibilities and limitations)
  • Gather, interpret, and translate customer needs into functional and nonfunctional requirements – translate business problems into requirements that facilitate application development
  • Understand system behavior, inputs, and outputs as they relate to business functions
  • Ability to manage multiple activities in a deadline-oriented environment; highly organized and flexible
  • Strong research skills with an attention to detail
  • Strong listening, verbal and written communication skills
  • Strong Microsoft Office skills – Excel, Word and Power Point
  • Ability to explore, analyze and utilize various software platforms from an end user perspective
  • Experience in analysis, basic statistical analysis
  • Ability to take a leadership role on projects and with customers
48

IT Business Consultant Resume Examples & Samples

  • Retail CRM accountability (demand, development, projects, support) - Alignment with business partner expectation(s). Support must be within SLA
  • Testing, training & communication - Co-ordination of testing and training, related communication
  • Product visionary (Autoline and related ecosystem), innovation and continuous improvement - Business value-add using IT solutions
  • Governance - FCPA - and SOX process adherence, measured by the outcome of audit results
  • End-customer focus - All actions / intentions must be with end customer interest in mind
  • 3-5 years’ experience functional knowledge or related experience
49

IT Business Consultant Resume Examples & Samples

  • Works individually or within a team on projects to meet specific client business objectives
  • Serves as liaison between end-users and the internal organization during consulting projects
  • Works with client on client’s business objectives and needs, maintains a clear understanding of existing workflows, and business requirements
  • Documents all business processes, business requirements, business objectives associated with project. Additional areas may include technology, or, enhancement, acquiring hardware or software that will impact environments, services and/or client applications
  • Defines project scope, objectives and requirements
  • Collaborates with product and development teams to identify requirements needed to complete projects
  • Participates on projects or project sub-plans during developing and design in order to carry out a project within established time frame, quality and requirements
  • Work with client to understand client needs, regulations, and technology that is required for usage in conjunction of BKFS services
  • Provides input into workflows, system enhancements and required software and/or hardware needed
  • Drives solution assurance on behalf of client per requirements
  • Identify and prioritize functionality gaps with the product team to obtain estimates to address functionality gaps or define appropriate workarounds
  • Prepares and updates all written material and explanations pertaining to the scope of the project
  • Provides complex and/or specialized business function/end-user support to various internal teams for clear understanding of business use
  • Evaluates the performance of tested software and the quality, in conjunction with the development team, to provide feedback to project team affecting the business requirements
  • Provides client support within the area of expertise
  • Prior Mortgage, Home Equity and Title experience highly preferred
  • Knowledge of mortgage, home equity and title servicing industry
  • Willingness to travel and work at client locations
50

IT Business Consultant Resume Examples & Samples

  • Coordinate and manage card services Implementation tasks not limited to training, installation, setup, vendor certification and updates for Credit Cards for DNA and Debit Cards, Shared Branch and other ancillary interfaces for Fiserv DNA Card Service Implementation
  • Create project timelines, coordinate status meetings and oversee modifications made to system parameters within client’s test and production databases in preparation for live card services event
  • Ability to work under deadlines
  • 5-7 years of software application project management experience within the debit/credit payments processing industry
  • Experience in Card payment services and related products, as well as the overall card industry, including competition and financial institutions. Credit Card Implementation experience a plus as well as understanding of Lending fundamentals
51

IT Business Consultant Resume Examples & Samples

  • Support reconcilement of Debit Card, Shared Branch and or Credit Card for DNA Interfaces and accounting responsibilities as related to specific Switch Interface modules
  • Manage the Pre-Conversion routine with the client ensuring data integrity of General Ledger Chart of Account & Product mapping acceptances, external interface testing and client approval; and assessment & proof of client acceptances
  • Work with project milestones to assure that all applications interact according to specifications
  • Implement, train & support Online ATM accounting / reconciliation processes and workflows
  • Adhere to project timelines, coordinate status meetings and oversee modifications made to system parameters within client’s test and production databases in preparation for live card services reconciliation event
  • Percentage/frequency of travel -20%
52

Digital IT Business Consultant Resume Examples & Samples

  • 10+ years of Business Analysis and Application Development Life Cycle diverse work experience in IT, or an equivalent combination of education and work experience is desirable. 5+ years may be acceptable depending on experiences. Strong The Hartford experience desired, however similar experience in Insurance industry may be acceptable
  • 4+ years of hands-on experience in front-end application development projects using tool such as CSS3 (SCSS), HTML5, JavaScript
  • 4+ years of demonstrated experience leading a peer Team of BA’s to upskill responsibilities related to emerging digital technologies
  • Familiarity with Front-End Application Development platforms, techniques and implementations, including frameworks such as Node.js, AngularJS, Angular2 and/or 4, etc
  • Experience with HTTP/HTTPS and other Internet protocols, JSON, XML and other protocol standards
  • Experience with Front-End UI design and best practices, including responsive design
  • Experience with content managements systems (FatWire, OWCS, etc.) and associated content strategies for Front-End UI development
  • Experience in working under Agile development methodology
  • Experience in writing UI Specifications
  • Experience in a business analyst role, following the Software Development Lifecycle with demonstrated proficiency at requirements planning and monitoring, requirements elicitation, requirements analytics and documentation, and providing support from solution design, test phases, implementation through to post-implementation
  • Self-motivated and results-oriented with the ability to work in a team environment and independently
  • Experience with developing estimates and prioritizing deliverables
  • Strong written and oral communication skill with the ability to communicate technical information to non-technical audience. Experienced facilitator with strong presentation skills
  • Ability to effectively interact with all levels of the organization (e.g. entry level end-user through to Senior Management) and demonstrate strong leadership skills
  • Strategic thinking skills. Ability to provide options and assess solutions, looking at the business holistically
  • Understanding of current and emerging IT products, services, processes and methodologies
  • Experience working in a multi-sourced, offshore delivery centers and shared services environment is a plus
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IT Business Consultant Resume Examples & Samples

  • ANALYZES NEEDS: Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May operate across several different customer departments at one time. Responsible for the identification of and resolution of gaps in the business processes. Collaborates with IT and business stakeholders to design solutions
  • TRANSLATES REQUIREMENTS: Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications. Works on highly complex projects across multiple systems
  • IDENTIFIES SOLUTIONS: Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. Assists with the identification of solutions for the business units; may lead build vs. buy decisions. Has expertise in specific ERP solutions that is relevant to the business and uses this expertise to ensure business solutions are functional and meets requirements
  • ASSIST WITH IMPLEMENTATIONS: May lead negotiations of agreements and commitments by facilitating communications between business unit(s) and IT from initial requirements to final implementation. Responsible for the management of the configuration of the ERP solution so that it meets the company’s needs
  • EDUCATES AND COMMUNICATES: Educates the IT organization on the direction of the business. Creates clear and coherent written materials. Communicates effectively with customers and peers
  • MANAGES: Leads the management of the configuration of delivered solutions. May supervise multiple groups of outside consultants on projects
  • Preferred: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
  • Equivalent work experience will be considered as a substitute for a degree in some cases
  • Must have experience with JDA’s Portfolio Merchandise Management, Demand, and Fulfill applications
  • Thorough understanding of software development processes and methodologies; also has sufficient breadth to understand how different business processes interact
  • Ability to work across more than one professional discipline (for instance, Marketing and Merchandising)
  • Has a working knowledge of trends and best practices in their particular area of discipline. Has a high level of expertise in not only the ERP but related products that interact with the solution
  • Can self-prioritize work required to achieve goals and can assist others with supervision and prioritization of project-related goals. Develops goals for other groups or departments and manages them toward their goals as it relates to the needs of the ERP solution
  • Familiarity with Microsoft Windows, Microsoft Office (Excel, Powerpoint, Word) and Microsoft Project
  • Demonstrated ability to learn and apply technology
  • Experience working in project teams
  • Clear and effective communicator
  • Can work unsupervised
  • Can work with multiple projects at one time
  • Can work across multiple departments and/or companies at one time
  • Can supervise both internal and external resources