Engineer Tech Resume Samples

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KN
K Nicolas
Katheryn
Nicolas
764 Rosanna Knoll
Phoenix
AZ
+1 (555) 264 4867
764 Rosanna Knoll
Phoenix
AZ
Phone
p +1 (555) 264 4867
Experience Experience
Philadelphia, PA
Engineer, Tech Svcs
Philadelphia, PA
Turner, Ullrich and Parisian
Philadelphia, PA
Engineer, Tech Svcs
  • Proficient in working with various telecom carriers – Verizon, Level3 etc. to manage Network routing, provisioning and testing
  • Implement and manage WAN/LAN networking schemes while adhering to industry standard security protocols and SOX, HIPPA and PCI principles
  • Assumes additional responsibilities as may be determined by the Network and Telecom Manager
  • Works with vendors to support off-campus properties and locations
  • Coordinates and interacts with outside vendors and service providers
  • Enterprise level Active Directory management supporting Windows, Linux, Macintosh computing systems, GPO’s, OU’s and Domain Groups
  • 3 to 5 years of networking, computing and business application systems integration, support and maintenance
Boston, MA
Tech Lead NOC Engineer
Boston, MA
O'Connell-Weimann
Boston, MA
Tech Lead NOC Engineer
  • Provide 24 hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software
  • The Engineer will be responsible for Incident management, problem management, and change management
  • Should be well versed with Event Management and Incident Management processes
  • Assist NOC Manager and clients with a wide variety of issues that can occur at the time of service window
  • Should be willing to work in 24/7 shifts and weekends as well
  • Should be well versed with Change Management process and should have attended CAB meetings
  • Candidate should be aware and have worked on at-least 1 or 2 monitoring tools (BEM or SolarWinds)
present
Detroit, MI
Senior Gtac Tech Supp Engineer
Detroit, MI
Howe-Kessler
present
Detroit, MI
Senior Gtac Tech Supp Engineer
present
  • Potential for managing small team of direct reporting resources
  • Demonstrate versatile technical proficiency, flexibility, independence (self-starter) and proactive mentoring/knowledge sharing
  • Maintain proactive and timely communications, providing frequent and informative customer updates according to GTAC processes
  • Proactively manage and respond to customer questions, issues, and input accurately and within Service Level Agreement timing
  • Actively share knowledge and new findings with GTAC team and broader Honeywell organization through mentoring and frequent creation of knowledge articles
  • Ensure that open actions are completed by the responsible parties, including all GTAC actions
  • Occasional travel to end-customer site to deliver support in conjunction with local HW team
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Johnson & Wales University
Bachelor’s Degree in Computer Science
Skills Skills
  • Knowledge of quality systems
  • Knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
  • Notifies Quality Engineer/Manager of quality concerns
  • Good communication and interpersonal skills
  • Demonstrate good communication skills
  • Ability to present data effectively
  • Demonstrate proficiency in computer use. (Excel Word, etc.)
  • Ability to work in a diverse and dynamic environment
  • Ability to work on own initiative
  • Knowledge of TS16949 and ISO9000
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15 Engineer Tech resume templates

1

Tech Transfer Engineer Resume Examples & Samples

  • Lead a cross-functional team during new product introduction (NPI) projects in accordance with a pre-approved project plan, schedule and current project management best practice. Ensure that critical manufacturing systems and support structures are in place for major technology transfer and NPI projects and provide technical advice on process engineering requirements as needed. Liaise with technology transfer projects in other sites
  • Execute early stage feasibility, technical, process optimisation and process validation studies
  • Liaise with the Pharmaceutical Technology, Process Support Team to identify process improvement opportunities for legacy products. Propose and implement sustainable solutions to reduce processing times, improve yield, reduce defects and eliminate waste
  • Identify cost-effective opportunities for the introduction of best-in-class manufacturing technologies. Design and introduce these technologies to manufacturing operations
  • Report to the Validation Steering committee (Compliance Group), which maintains over sight of all validation activities on site
  • Review of CNs and RAs led by other depts to assess process impact and validation status as required
  • Provide regular progress updates (written and verbal) on projects and activities within and beyond Process Development Group as stated in project communication plans and/or as required by the relevant stakeholders
  • Adhere to the compliance matrix of business processes and routine departmental tasks
  • Manage the workload and resource plans of direct and indirect reports while supporting individual learning and development objectives through coaching and mentoring
  • Degree qualified in a Science or Engineering discipline
  • Masters in a related field is preferable
  • Experience with oral solid dosage manufacturing processes, process engineering, and project management preferred
  • Experience in the management of technology transfer projects preferred
  • Knowledge or experience of pharmaceutical formulation is preferable
  • Excellent communication, report writing, presentation, interpersonal and time management skills
2

Senior Operating Engineer MHE Tech-bhd Resume Examples & Samples

  • Maintain and troubleshoot conveyor systems and related electrical and mechanical equipment
  • Develop and maintain a good working relationship across all levels in the organization
  • 4 years apprenticeship or equivalent experience in the Mechanical or Electrical field
3

Lead Operating Engineer MHE Tech-bhd Resume Examples & Samples

  • Develop training plans for service technicians
  • Blueprint and electrical schematic reading
  • PLC programs
  • Industrial PC literacy
  • Ability to communicate effectively, (written and verbally) with peers, management, contractors and vendors
  • Ability to work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays)
4

Operating Engineer MHE Tech-bhd Resume Examples & Samples

  • Electrical knowledge of basics components. Use test equipment ability to do simple circuitry
  • Building lighting- able to change out lights. Troubleshooting of lights, displays and wiring
  • Compressors, Pneumatics- knows what they do and how to take readings. Able to reset, change out filters, oils and basic compressor experience
  • Proven ability to communicate effectively, (written and verbally) with peers, management, contractors and vendors
5

Client Tech Engineer Resume Examples & Samples

  • Bachelor’s degree in Computer Science, Information Systems, or other related field or equivalent work experience
  • 3+ years of IT work experience supporting retail POS environments
  • Knowledge and understanding of credit/debit processing technologies
  • System Management experience (SCCS, LANDesk, Altiris)
6

Tech Lead EMC Engineer Resume Examples & Samples

  • Support project leads in all aspects of EMI functional area in aerospace product development programs responsible for requirements management, EMI circuit design, analysis, implementation & testing of aerospace electronics products / printed circuit cards
  • Electronics Component Selection, EMC circuit design & schematic entry
  • EMI and lightning analysis Layout guidelines & interface with layout engineer for implementation
  • EMI testing and troubleshooting
  • Hands on EMC design, analysis and testing expertise
  • Filter design, analysis
  • Circuit modeling and simulation
  • Familiarity with DO-160 standards
  • Lightning design and analysis would be added plus
7

Engr Tech Principal Engineer Resume Examples & Samples

  • Architect and influence future DT and AIO products by providing mechanical engineering insight/expertise into the product roadmap
  • Breadth of products includes OptiPlex, Alienware and XPS Towers and AIOs
  • Collaborate with cross functional design and marketing teams to identify new technologies and develop proof of concepts to ensure readiness for implementation
  • Incubate, Develop, Prototype and Evangelize next generation mechanical concepts/designs that meet marketing and customer requirements
  • Engage/collaborate with ODM partners and technology partners to solve problems and create solutions
  • Take responsibility for gathering and understanding marketing and customer requirements
  • Generate IP to protect innovation
8

Operating Engineer MHE Tech-fhd Resume Examples & Samples

  • Maintaining and repairing distribution center racking
  • Ability to do e-mail communication and date entry for database
  • Plumbing- can shut off water and identify problems. Can repair plastic PVC pipe
  • Experience with conveyors, understand flow of system, start, stop, and un-jam. Check zones, belt tracking, and oilier, minor repairs, PM's with assistants
9

ILS Tech Engineer Resume Examples & Samples

  • Create, control and revise ILS and SDRL required documentation
  • Maintain configuration management over all documents
  • Plan and coordinate all in-house system level testing
  • Select and procure test equipment
  • Select and coordinate the use of outside environmental test labs
  • Generate failure reports
  • Ability to use basic test equipment i.e. DMM’s , digital oscilloscope, current and voltage probes
  • Interface with an integrated development team during product design and development
  • Associates Degree in Electrical Engineering Technology or equivalent
  • 5 years technical writing and/or engineering test experience, preferably for military applications
  • Skilled in developing written test plans and procedures for military and/or commercial applications
  • Skilled in preparing technical manuals for military applications and/or commercial applications
  • Strong analytical abilities to conduct data reviews from test results
  • Skilled with MS Office, Visio, Power Point and Adobe Acrobat
  • Ability to read electrical schematics and block diagrams
  • AutoCAD skills a plus
  • Photo editing software knowledge helpful
10

Tech Lead-engineer Resume Examples & Samples

  • Member of a world class card analytics and insights team responsible for optimising business performance, sharing best practises, developing and connecting analytical teams across Barclaycard
  • Design & Implement Data integration and Data Warehouse based solutions using Big Data technologies
  • The Tech Lead should be highly proficient in the use of Hadoop and standard techniques of Data Integration, Data Manipulation
  • Need to define optimal solutions addressing functional and non- functional requirements taking into account capabilities across Data team
  • Ensure the solutions being defined are reusable and follow standard design patterns and architecture principles of Big Data Technologies
  • Excellent technical & hands on knowledge of Hadoop with very clear engineering concepts including –
  • Ability to handle stressful situations with perseverance and professionalism
  • Facilitates effective team interaction
11

Executive Directory New Tech Product Development Engineer Resume Examples & Samples

  • Directs the strategic plans, policies, and procedures for assigned scope of network and satellite engineering product development/integration functions. Develops business plan for the assigned scope of network and satellite engineering product development functions
  • Directs effective use and allocation of departmental resources
  • Directs the development of product testing and integration plans for new or updated products
  • Work typically includes in-depth assessment of the networked application needs, providing network modeling, prototyping and simulation testing, consulting to further clarify needs to deliver application functionality
  • Develops strategy for network and satellite product engineering assignments, including design, development, documentation, and testing of network/satellite hardware, firmware, or software products or systems
  • Assignments may include development of new products, enhancements, and modifications of existing products
  • Must possess extensive knowledge of the Fed Government Marketplace with emphasis on member agencies in the national security space including applicable regulations and policies; must understand relevant capabilities of competitors plus the breadth and depth of AT&T products/services/capabilities. Must have an in-depth understanding of key information, communications/networking, and related technologies as well as in-depth understanding of associated Federal Government IT and Networking requirements
  • Previous experience selling to, or managing client relationships with Federal agencies in National Security
  • Bachelor’s or advanced degree
  • 10+ years’ experience designing/implementing complex network and IT programs with large professional services components
  • Intelligence Community experience, clearances, and badge; executive level relationships with Government leaders
  • Ability to assemble cross-functional teams of technical subject matter experts to build network and IT solutions for National Security customers
  • Strong interpersonal, communications, and writing skills
12

Maintenance Engineer / Tech Resume Examples & Samples

  • Maintain the physical functionality and safety of the facility's power plant to supply heat, air-conditioning, steam, water and related mechanical services
  • Supervise refrigeration, air-conditioning, appliance and engine-room associates
  • Implement preventive maintenance program, make repairs, conduct inventory and maintain accurate service and repair records
  • Monitor, maintain and test Life Safety Systems in accordance with federal, state, local and company regulations
  • Respond to guest calls and associate work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
  • 1 year maintenance experience
  • Ability to work nights and weekends based upon the needs of the hotel
13

Engineer, Tech Tansfer Resume Examples & Samples

  • Works with the Core Team and assists in the creation of plans, actively create technical transfer deliverables
  • Works closely with R&D, purchasing, planning, line supervisors, quality engineers, supervises, monitors and completes all transfer activities
  • Works under the guidance and reports to the Technical Transfer Lead
  • Participates in design reviews and engages the appropriate subject matter experts to ensure designs can be manufactured to specification, yield, reliability and cost
  • In depth understanding of manufacturing processes and related process equipment
  • Strong working knowledge of applied statistics, quality systems, and regulatory requirements across multiple health authorities
  • Mechanical, electrical or optical design experience
  • Proven project management experience in a cross-function environment
14

Tech Lead Engineer Resume Examples & Samples

  • Essential Technical knowledge and experience
  • Algorithms
  • Data Structures
  • Delivery Capability
  • Capable of contributing to Platform strategy and vision working with the Portfolio Design Lead and Architects
  • Resolves and/or escalates issues in a timely fashion to line manager/ADM (for project delivery)
  • Understands how to communicate difficult/sensitive information tactfully
  • People Development
  • Continuously enhance technical capabilities via trainings/certifications
  • Values learning by creating a climate of effective feedback, coaching, mentoring and personal development
15

Senior PCB Tech Engineer Resume Examples & Samples

  • Much experience in PCB design
  • Much experience in PCB/PBA DFM
  • Professional skill of PCB manufacturing process
  • Professional skill of SMA manufacturing process
  • Study new PCB technology with PCB suppliers
  • Run Pre-development for PCB Technology
  • Be actively involved in PBA/PCB innovation experience
  • Experience in Failure Analysis on PBA and mechanic assembly production
  • Be familiar with Lab machine: Optical Microscope, ESD, SAM, EDX, CT, Cross Section, Push & Pull Machine
  • Better If have competence on component technology, IC packing, bonding, flip-chip process and System in Package
  • To be involved in NPI/TPI project group, have coordinate experience
  • Excellent grasp of oral and written English
  • Comprehensive knowledge of material engineering and lab analysis is preferred
  • University degree in relevant subjects such as Electronic Engineering, Mechanical Engineering, Production Engineering, Automation Engineering, Material Engineering etc
  • Good ability on learning, understanding, expressing and team working with boundless collaboration mindset
  • Be cable to play a leading role in a team, showing characters of leadership, creativeness, and persuading ability Know about PCB layout design or hardware design is a plus
  • Experience in telecommunication industry, know about wireless hardware system and theory is a plus
16

Tech Lead NOC Engineer Resume Examples & Samples

  • The Engineer will be responsible for troubleshooting and resolution of all incidents
  • The Engineer will be responsible for Incident management, problem management, and change management
  • Require 3-8 year’s experience in Technical Support in Telephony and VOIP (We are looking for 30 people at various levels)
  • Should have knowledge in CTI or Voice recording products
  • Good understanding of VOICE protocols like SIP, H.323
  • Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways
  • Should have worked in PBX/ACD
  • Good knowledge of Windows operating system
  • Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure
  • Should have good troubleshooting and problem solving skills
17

Tech Lead SW Engineer Resume Examples & Samples

  • Analyze the customer/field issues and debug and locate the root cause efficiently
  • Participate in the implementation, testing, debugging and tuning of server applications
  • Participate in technical discussions, deployment and planning meetings
  • Provide technical guidance to the junior team members in analysis and implementation
  • Improve the Quality based on the causal analysis and preventive actions
18

Engineer Ops Tech Resume Examples & Samples

  • Supervise, advise and consult with Colocation operators performing servicing or preventive maintenance
  • Perform periodic on site assessments and audits of operations, electrical, and mechanical systems
  • Support the design and implementation of retrofits of existing facilities
  • Drive operational excellence in all data centre sites
  • Perform first level trouble-shooting for facility and rack level events within internal SLA
  • Creation of CMs (Change Management Tasks) to enable changes and maintenance at sites
  • Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
  • Ensure all safety procedures are adhered to while performing work
  • Operate and maintain mechanical and electrical equipment
  • Bilingual in French and Englishrequired. Must have the ability to read, write and speak/communicate fluently in English with respect to complex technical instructions and concepts
  • Bachelor’s degree in Engineering (any field), Operations, Business Administration, or a related field· Technical (Military/ Trade School) training and/or relevant experience
  • Strong Attention to detail
  • Ability to deep dive electrical lineups including electrical load/coordination studies to assess for ongoing operational risks and failure modes
  • Thorough understanding of thermodynamic assessments of cooling system capacity vs projected heat load
  • Ability to demonstrate in depth technical excellence in the design, maintenance and operation of critical electrical and HVAC systems
  • Knowledge of Data centre security standards and requirements
19

Product Development Engineer Tech Resume Examples & Samples

  • Serve as a key technical liaison to peers within closely related organizational functions, e.g. marketing, manufacturing/operations, service/support, quality, regulatory and clinical affairs
  • Assist in the design, development and manufacturing introduction of new and revised products. This includes creating design documentation, BOM’s, DHF documentation, test processes and procedures, process and test tools and fixtures and acceptance criteria
  • Safely perform all R&D lab activities and maintain the lab equipment and procedures
  • Possess business acumen to effectively performing tactical and strategic product development prioritization’s/assessments and business plan inputs
  • Travel to attend relevant training sessions, project meetings or corporate meeting, as needed
  • Bachelor’s Degree preferred, or equivalent years of education and relevant work experience
  • 1-3 years of experience in a technical capacity, preferably in a design and testing environment
  • Ability to work effectively and independently to perform research functions, work with or design product related fixtures, and execute relevant product and process experiments
  • Technical writing aptitude and above average Microsoft Office Suite proficiency (Word, Excel, PPT, Visio, Access, MS Project)
  • Working knowledge of SolidWorks CAD and PDM Engineering Documentation Systems
  • Experience with electromechanical devices
  • Ability to use electrical and optical testing equipment such as voltmeters, light meters, power supplies, integrated light spheres, oscilloscope and others in a safe and effective manner
  • Ability to read, follow and understand relevant company, local, state, federal and international regulations and standards relative to the development and release of Medical Instruments
  • Strong communication, analytical and report writing skills
  • Ability to take on and complete multiple assignments in a reasonable amount of time while adjusting to changing priorities
20

Shift POM Tech / Stationary Engineer Resume Examples & Samples

  • Inspects assigned buildings on a routine basis and performs maintenance where necessary while keeping facilities in serviceable condition
  • Reports major maintenance needs to Zone Maintenance supervisor for referral to shop-crafts or other corrective actions as necessary
  • Performs stand-by duty call on a regular call basis and responds to after-hours and weekend emergency call-backs
  • Repairs various fixtures, hardware, and facilities as required such as door locks and hardware, broken window panes, minor plumbing, minor electrical circuits and appliances, office equipment or furniture, faucets and valves, shower grouting, floor and ceiling tiles, and other necessary maintenance duties
  • Safely operates a service truck (pick-up, mini truck, or gator) on a college campus
  • Communicates effectively with customer, clients, co-workers and supervision
  • Must be able to lift or move heavy objects up to 80lbs and must be able to stand and work as long as 12 hours in different positions
  • Performs other duties as necessary
  • Must be able to interact and possess communication skills with individuals at all levels of organization, as well as clients, vendors, and sub-contractors
  • Must be able to attend safety meetings as required
  • Attention to detail is required
  • High School Diploma or equivalent
  • Three (3) years in building maintenance trades
  • Able and willing to work in inclement weather
  • Working knowledge of plumbing and electrical systems and general carpentry
  • Full range of mobility outdoors, indoors, and in confining areas, using stairs, ramps, or ladders
  • Must comply with all applicable safety and local regulations, standards, and procedures
21

POM Tech / Stationary Engineer Resume Examples & Samples

  • Inspects assigned buildings on a routine basis and performs maintenance where necessary while keeping facilities in serviceable condition
  • Reports major maintenance needs to Zone Maintenance supervisor for referral to shop-crafts or other corrective actions as necessary
  • Performs stand-by duty call on a regular call basis and responds to after-hours and weekend emergency call-backs
  • Repairs various fixtures, hardware, and facilities as required such as door locks and hardware, broken window panes, minor plumbing, minor electrical circuits and appliances, office equipment or furniture, faucets and valves, shower grouting, floor and ceiling tiles, and other necessary maintenance duties
  • Safely operates a service truck (pick-up, mini truck, or gator) on a college campus
  • Communicates effectively with customer, clients, co-workers and supervision
  • Must be able to lift or move heavy objects up to 80lbs and must be able to stand and work as long as 12 hours in different positions
  • Performs other duties as necessary
  • Must be able to interact and possess communication skills with individuals at all levels of organization, as well as clients, vendors, and sub-contractors
  • Must be able to attend safety meetings as required
  • Attention to detail is required
  • High School Diploma or equivalent
  • Three (3) years in building maintenance trades
  • Able and willing to work in inclement weather
  • Working knowledge of plumbing and electrical systems and general carpentry
  • Full range of mobility outdoors, indoors, and in confining areas, using stairs, ramps, or ladders
  • Must comply with all applicable safety and local regulations, standards, and procedures
22

Director New Tech Prod Dev Engineer Resume Examples & Samples

  • Supporting the sales and program teams with pre-sales customer engagements
  • Thorough understanding and application of networking and system administration security concepts, protocols and methodologies across multiple operating environments
  • Familiarity with current legal and regulatory requirements around information security and privacy
  • Excellent interpersonal and group dynamic skills
  • Ability to deal with the ambiguity associated with working in a fast paced and changing environment
23

Engineer Tech Resume Examples & Samples

  • Working with microelectronics assembly and surface mount components down to 01005 size
  • Work with Applications Engineering to provide assembly support for customer requirements
  • Responsible for reading and understanding engineering prints to produce sample and engineering boards for customers and internal development
24

Tech App Engineer Resume Examples & Samples

  • 5+ Yrs Relevant IT software experience (Technical) in database development and design
  • Experience with databases like Oracle, MS SQL Server 2012+, DB2 and MS Access
  • Experience with job automation & scheduling software (eg: AutoSys)
  • Agile Scrum, Mulesoft, IBM DataStage
25

Engineer, Tech Svcs Resume Examples & Samples

  • Understand communication technologies such as
  • Bachelor’s degree in the Computer Science field and/or 5 years of industry related experience within the Healthcare settin
  • Responsible for Ordering voice and data services
  • Responsible for the migration of over 200 circuits (MPLS, DIA, PRI, etc)
  • Responsible for the disconnection of the migrated Circuits
  • Interacts with vendors and internal customers, calling locations, coordinating with telephone companies to get circuit installs handled
  • Reviewing CSR's with details to execute number porting
  • Oversee and manage installations
  • Execute TTUs
  • Perform provisioning changes in PBXs as needed
  • Support data or voice networks by handling tickets as needed
26

Tech Principal Engineer Resume Examples & Samples

  • Develops long-term technology strategies based on the technical and business information they maintain. The strategy is developed with knowledge from the industry, marketing, development, manufacturing, procurement and customer input
  • Drives for internal and external alignment of the strategy
  • Assist development and Systems engineering as required when working TTM development issues
  • 8 - 10 years of working experience as Technologist or in Technical roles
27

Senior Gtac Tech Supp Engineer Resume Examples & Samples

  • Principal Responsibilities
  • Deliver excellent advanced technical support on a portfolio of products/functions for A360 customers
  • Lead role to develop/maintain all standards across A360 programs like Assessments/Data Gathering/Audits/Remote connectivity/Program Roadmaps/Migration planning and Security
  • Proactively manage and respond to customer questions, issues, and input accurately and within Service Level Agreement timing
  • Comply with all GTAC processes for case documentation and proactive customer communication. Mentor others to improve their customer communications
  • Maintain strong case documentation and follow up to ensure that technical recommendations effectively resolve customer issues
  • Ensure that open actions are completed by the responsible parties, including all GTAC actions
  • Provide A360 program team with periodic updates, so that they can interface effectively with the customer using current information. Maintain accurate and timely case notes per GTAC process. Proactively escalate issues through GTAC Leadership and account team channels
  • Report product defects discovered during support activities to GTS Consultants and Development Engineering. Works collaboratively with the Consultants and DE to develop solutions for customers. Escalates issues when necessary to drive progress
  • Actively share knowledge and new findings with GTAC team and broader Honeywell organization through mentoring and frequent creation of knowledge articles
  • Principal Networks & Contact Links
  • Internal
  • Mentor and cross-train premium support resources
  • Potential for formal/informal small team leadership
  • Potential for managing small team of direct reporting resources
  • Occasional travel to end-customer site to deliver support in conjunction with local HW team
  • Responsible for responding to support cases from customers globally, during local daytime hours. All customers are supported, regardless of customer geographic location
  • The heaviest concentration of cases generally come from customers in the pole as they identify and require support during their daytime hours
  • Opportunity to participate in extended-hours coverage, which increases contact with customers from multiple geographies
  • Opportunity to travel globally to engage in cross-functional teams, to receive or deliver training, to engage with customers at events like HUG, and to support new product testing and early installations globally
  • Key Performance Measures
  • Respond to the high volume of customer inquiries in an efficient and accurate manner, meeting or exceeding the GTAC published SLA (Service Level Agreement) for Response and Resolution
  • Maintain proactive and timely communications, providing frequent and informative customer updates according to GTAC processes
  • Maintain a highly satisfied customer base as measured by Net Promoter Score
  • Keep pace with new product development while maintaining expertise in the existing systems. Accomplish defined skills development by completing all assigned training on-time or early
  • Demonstrate versatile technical proficiency, flexibility, independence (self-starter) and proactive mentoring/knowledge sharing
  • 7-12 years’ experience in the system engineering, operation or services support functions within the Industrial automation industry
  • 2-3 years technical on-site experience
  • Advanced diagnostic, analytical, troubleshooting and problem solving skills
  • Mastery in troubleshooting and configuring one or more HPS GTAC-supported portfolio products: Experion PKS, TPS, Safety Management Systems, PHD, and other supported products/subsystems
  • Proficient in two or more skills areas: Client-Server, Controller, Networks/FTE, Virtualization, Measurement, Field Devices, OPC, HMIWeb, Migrations
  • Behavioural Competencies Required
  • Good administrative, multitasking and time management skills
  • Effective, honest communications capabilities. Excellent verbal and written communication skills in fluent English (other languages would be beneficial)
  • Able to mentor and cross-train others
28

Maintenance Tech / Engineer Resume Examples & Samples

  • This person will be responsible for but, not limited to operating the boiler and chilled water plants, and maintaining temperatures throughout the building
  • Responsibilities will also include operating various equipment’s, maintaining domestic hot and cold water systems, and observing various electrical switchgear to ensure proper operation
  • They must be able to work PM, weekend and holiday shifts. Schedule will vary according to business and operational needs
29

Engineer, Tech Svcs Resume Examples & Samples

  • Support LanDesk infrastructure and triage applications issues as they arise
  • Help define monitoring standards and par levels
  • Contributes to the development of test objectives and performance related requirements
  • Works well with other Infrastructure Engineers as well as other teams to drive resolution of issues
  • Responsible for creating project deliverables including performance test reports and performance dashboards
  • Ensure proper service levels are being met and that a high level of customer satisfaction is being maintained
  • Continue to improve server/application performance with increasing reliability and availability while maintaining or reducing costs
  • Helps architect and implement solutions to address complicated application challenges around performance, scaling, and security
  • At least 3 years in a LanDesk administrative/development role with versions 9.x or 2016.x
  • Minimum of 5 years supporting, developing on, or analyzing Windows Server environments
  • On call and after hours availability for application issues and planned patch deployment in accordance with internal change schedules
  • Experience creating MS SQL queries, triggers, and stored procedures pertaining to troubleshooting, maintenance, and reporting of applications
  • Experience developing reporting through SQL Server Reporting Services
  • Experience using Windows event logs, IIS logs, and application specific logs to address server and application performance issues and system errors
  • Experience with creating technical system documentation and user documentation/testing scripts
  • Ability to translate complex technical concepts and ideas to non-technical users and internal customers
  • Critical thinking and problem solving techniques
  • Change management tactics
  • Business process management
  • Excellent quantitative and analytical skills; daily use of extensive computer software, spreadsheets, and flow-charting. Software includes Excel, PowerPoint, Project, Access and Visio
  • Ability to research, understand and support various software products
  • Experienced with WMware, Windows Server, Windows & Mac OS, Active Directory and Group Policies
30

Engineer, Tech Svcs Resume Examples & Samples

  • Implement and manage WAN/LAN networking schemes while adhering to industry standard security protocols and SOX, HIPPA and PCI principles
  • Ensure the timely delivery of computer systems and business applications
  • Ensure an up-to-date inventory and accountability is maintained for each site
  • Ensure accurate and reliable delivery of service
  • Provide support and guidance to the Help Desk as level 2 or level 3 support for all Mednax systems
  • Provide the installation and support of PC and server based software at new Mednax locations
  • Communicate the details, requirements and status of all current and planned projects
  • Maintain the integrity and safety of company data through the supervision of data backups and archiving principles
  • Vulnerability and application patch management increasing system performance while reducing potential threats
  • Breakdown, disassembly and disposal of networking, infrastructure and business application systems with minimal impact to the business
  • Bachelor’s degree in the Computer Science field and/or 5 years of industry related experience within the Healthcare setting
  • 3 to 5 years of networking, computing and business application systems integration, support and maintenance
  • Strong, hands-on knowledge of supported computers, routers, switches, network operating systems
  • WAN/LAN routing and switching protocols and safeguards to include Ethernet, Wireless, VPN, MPLS, SFTP, FTP, HL7
  • Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes
  • Experience with SOX, PCI and HIPPA initiatives and standards
  • Seasoned experience with SMTP routing and filtering technologies
31

Maintenance Tech Engineer Resume Examples & Samples

  • High School diploma or equivalent and/or one year of experience in a hotel or related field required
  • At least two years of progressive experience in a hotel or related field preferred
  • Trade school and/or College course work in related field preferred
32

Warranty Tech / Engineer Resume Examples & Samples

  • Analysis of Warranty Returns and Performance
  • Complete warranty reports
  • Develop warranty procedures and manuals were applicable
  • Lead the reliability improvement process producing performance reports against agreed Key Performance Indicators (KPIs) as required
  • Ensure that analysis data is reported to customers within agreed time scales in customer specific format as required
  • Communicate fault and liability information to the relevant internal and external suppliers in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction
  • Review suppliers’ processes and manufacturing procedures. Challenge suppliers where necessary
  • Where appropriate negotiate liability with the customer
  • Where appropriate supplier evaluation audits to determine their capability to meet production requirements to eliminate warranty issues
  • Conduct detailed trend analysis of warranty return parts, claims, costs and exposure going forward to determine corrective and preventative actions to support both Production and Supplier
  • Ensure lessons learned from warranty analysis are communicated across all product/customer platforms
  • Assist with training of quality awareness
  • Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
  • Undertake special projects as required
  • Contribute to continuous improvement activities
  • Quality control of work by appropriate reviews
  • Support and lead process improvement activities
  • Write reports and present progress at project meetings and to clients
  • Achieve goals within budget
  • Conduct benchmarking studies to determine best practices/designs and future trends
  • Lead and/or support groups of technicians and engineers
  • Provide guidance to other team members
  • Exercise substantial initiative/judgement in work methods and interpreting goals
  • Initiate action to prevent nonconformities
  • Notifies Quality Engineer/Manager of quality concerns
  • Provide training of changes as required
  • Participate in cross-functional teams
  • Demonstrate proficiency in computer use. (Excel Word, etc.)
  • Compliant to industry standard and requirements
  • Work flexible hours as required
  • Initiate disposition of Non conforming product
  • Explain all issues and countermeasures in monthly QA meetings
  • Keep logs of defects for warranty ratings
  • Knowledge of quality systems
  • Knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
  • Knowledge of TS16949 and ISO9000
  • Understanding of ISO14001
  • Knowledge of measurement
  • Understanding of engineering drawings and manufacturing processes
  • Ability to work in a diverse and dynamic environment
  • Ability to present data effectively
  • Understanding of Health and Safety practices
  • Understanding of cost and financial impacts
  • Relevant manufacturing/engineering degree preferred (or equivalent work experience) for Techlevel
  • Bachelor's degree in relevant manufacturing/engineering required forEngineer level
  • Able to read blue prints preferred
  • Computer Skills (Microsoft Excel, Word, email, Projects, PowerPoint, etc.)
  • Able to receive and give clear directions
  • Leadership experience preferred
33

Tech Lead Engineer Resume Examples & Samples

  • Set safety as first priority and in line with our Heath, Safety and Environment policy
  • Take the lead in specific technology areas, generate creative solutions to design challenges in order to fulfill and contribute to the future product and technology roadmaps
  • Motivate and inspire your colleagues through your technical leadership, and build competencies in your area
  • Ensure the most robust, reliable, efficient solutions with highest performance at the lowest cost
  • Sign off FAT, SAT, BOM, Drawings, and CE documentation
  • Take the lead to challenge specification inputs to aim for the right specification level
  • Be responsible for adherence to all external standards as e.g. CE & UL standards etc. as well as internal specifications and standards
  • Work successfully with stakeholders and project delivery teams by living up to the Vestas Values
  • Familiarize yourself with Vestas Way to Market and ensure adherence to methodology and tools
  • Anchor point and in close contact with all Blade factories to be able to support and deliver as agreed
  • You have an Engineering degree on bachelor level or higher, probably within Mechanical or Chemical Engineering
  • You have extensive knowledge from Manufacturing and Design for Manufacturing
  • You have experience from larger manufacturing companies
  • You probably have experience from cost out or value engineering projects
34

Cog-tech-infrastructure Services Engineer Resume Examples & Samples

  • 2rd level escalation support - responsible for identifying and managing the maintenance requirements for global collaboration applications, video conferencing in particular within the organisation
  • 2nd level resolution and/or escalation of production issues
  • Proactively identify and initiative service improvement plans to increase service availability, stability or support processes
  • Determination of failure trends and root-cause
  • Providing first-class system support from initial client contact to closure
  • Working quickly and effectively to take action against requests and incidents or escalating to you
  • Implementing regular, approved system patches and change requests
  • Detecting, reporting and fixing of poorly performing systems using agreed monitoring tools and processes
35

Union POM Tech / Stationary Engineer Resume Examples & Samples

  • Inspects assigned buildings on a routine basis and performs maintenance where necessary while keeping facilities in serviceable condition
  • Reports major maintenance needs to Zone Maintenance supervisor for referral to shop-crafts or other corrective actions as necessary
  • Performs stand-by duty call on a regular call basis and responds to after-hours and weekend emergency call-backs
  • Repairs various fixtures, hardware, and facilities as required such as door locks and hardware, broken window panes, minor plumbing, minor electrical circuits and appliances, office equipment or furniture, faucets and valves, shower grouting, floor and ceiling tiles, and other necessary maintenance duties
  • Safely operates a service truck (pick-up, mini truck, or gator) on a college campus
  • Communicates effectively with customer, clients, co-workers and supervision
  • Must be able to lift or move heavy objects up to 80lbs and must be able to stand and work as long as 12 hours in different positions
  • Performs other duties as necessary
  • Must be able to interact and possess communication skills with individuals at all levels of organization, as well as clients, vendors, and sub-contractors
  • Must be able to attend safety meetings as required
  • Attention to detail is required
  • High School Diploma or equivalent
  • Three (3) years in building maintenance trades
  • Able and willing to work in inclement weather
  • Working knowledge of plumbing and electrical systems and general carpentry
  • Full range of mobility outdoors, indoors, and in confining areas, using stairs, ramps, or ladders
  • Must comply with all applicable safety and local regulations, standards, and procedures
36

Tech App Engineer Resume Examples & Samples

  • Write standards-compliant HTML /CSS (read, write, debug)
  • Write standards-compliant ASP.NET and C# (read, write, debug) including .Net MVC 5+
  • Write clean, concise JavaScript (read, write, debug)
  • Strong understanding of Internet architecture (HTTP, Cookies, Browser Interaction, Document Object Model Interaction)
  • Basic knowledge/understanding of content management systems
  • Basic understanding of enterprise IT systems (load balancing, server environments, release management)
  • Ability to design, execute, and automate test plans
  • Microsoft Office, with above-average Excel skills
  • Basic SQL querying Skills
  • Basic familiarity with database management systems
  • Flexible Motivation – candidate demonstrates palatability for a wide-variety of tasks, both interesting and mundane. This means that the source of motivation is not always a specific task, but a focus on delivering as part of a larger team or effort
  • Interpersonal Awareness – candidate understands how others will perceive their actions and makes decisions based upon that understanding
  • Process & Systemization – candidate naturally perceives the universe as a collection of interconnected “systems”, or logical process flows with defined inputs and outputs
  • Objectivity – the ability to keep emotions from interfering with logical thought processes
  • Adaptability/Flexibility – candidate can adapt to frequent schedule changes, project scope and timetable changes and changes in overall direction in a complex operational environment
  • Enthusiasm/Passion -- candidate is enthusiastic about, and has a passion for, the digital space and is able to articulate the importance of it to others
  • Experience with NodeJS applications
  • Basic network architecture (TCP/IP, Firewalls)
  • Other server-side programming languages (PHP, Python, Perl, .NET, Java/J2EE)
  • Experience with digital data collection and web analytics
  • Experience working with eCommerce or web and Internet-based projects
37

Engineer, Tech Svcs Resume Examples & Samples

  • Provide day to day support PBX and Messaging platform, Unified Communications systems and Video Conferencing Tools
  • Design, installation, maintenance, and support of voice/data services
  • Responsible for maintaining local and long distance connectivity with established carriers
  • Responsible for primary troubleshooting of telephony devices and network failures
  • Provides 1st /2nd level troubleshooting
  • Supports systems and devices, software and firmware upgrades
  • Provides end user support for call coverage design and solutions
  • Works with vendors to support off-campus properties and locations
  • Oversee/supervise/install telephone/data cabling requirements
  • Inventories and documents systems and software within functional area of responsibility
  • Coordinates and interacts with outside vendors and service providers
  • Assumes additional responsibilities as may be determined by the Network and Telecom Manager
38

Metallurgical Engineer, Tech Center AUB Resume Examples & Samples

  • Americas Region; Role is regional in nature, but may also be asked to work on local or global projects as required in metallurgical engineering related activities
  • A key member of the Advanced Engineering team reporting to the Manager, Materials and Testing Tech Center Auburn Hills and supporting the Director of Advance Engineering Applications
  • Meet requirements within the Americas region for metallurgical support
  • Ensure successful and timely response from the team
  • Facilitate effective communication between the team and regional groups
  • Provide technical support to regional engineering, sales and customers with respect to materials various PM and powder forged components and related
  • Ensure proper support for winning the business in the areas of materials and materials processing
  • Actively participate in product development when required
  • Report on specific projects within the group using corporate reporting tools and systems
  • Operation of metallurgical lab equipment and managing regularly defined equipment preventive maintenance procedures
  • Conducting all required sampling, testing and reporting in accordance with work instructions and the ability to generate metallurgical certificates
  • Supports the quality department in non-conformance reduction, gauging maintenance and records management
  • Participates in teams using LEAN tools and practices in order to achieve continuous and sustained improvements
  • Directly supports metallurgical requirements for regional plants and engineering teams to achieve goals and objectives
  • Ability to write complete and concise metallurgical reports
  • Various other duties as assigned
  • Understand GKN standards and methods along with industry standards
  • Maintain technical documentation as needed
  • Other duties as may be assigned or required
  • “Champion Diversity & Inclusion in line with the Company Guidelines”
  • Minimum BS in Metallurgical or Materials Engineering
  • MS in Metallurgical or Materials Engineering desired
  • Previous experience in a materials engineering environment with good problem solving skills
  • Previous experience with metallurgical materials and processes
  • Experience with powder metal desired
  • O Ability to work directly with management in a fast paced environment
39

Tech Lead NOC Engineer Resume Examples & Samples

  • Should have minimum of 3 yrs of work experience in IT service operations
  • Good understanding of ITIL standards and should have worked in the ITIL framework
  • Should be well versed with Event Management and Incident Management processes
  • Candidate should be aware and have worked on at-least 1 or 2 monitoring tools (BEM or SolarWinds)
  • Should have worked on at-least 1 or 2 ITSM tools (Remedy or ServiceNow)
  • Very good understanding of different server & network infrastructure
  • Should have good understanding of Security alerts incidents and basic understanding of SOC environment
  • Problem identification, workaround and resolution along-with timely follow up with customers via e-mails or phone calls
  • Incident Managers are on the front line during major service issues, so need a cool head and the ability to make others feel at ease. As well as keeping calm, Incident Managers need to think fast to resolve and restore services within a business
  • Should be well versed with Change Management process and should have attended CAB meetings
  • Good ability to learn new infrastructure and processes
  • Should be a quick learner with an positive attitude
40

Tech App Engineer Resume Examples & Samples

  • J2EE, JSP, Struts, Spring
  • Webservices integration using SOAP, WSDL, JAXB and AXIS and RESTful services
  • Experience with agile delivery
  • Application development methodologies including quality, stability and performance ""best practices””