Consumer Finance Resume Samples

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HL
H Lynch
Hester
Lynch
236 Rath Valley
Philadelphia
PA
+1 (555) 842 4351
236 Rath Valley
Philadelphia
PA
Phone
p +1 (555) 842 4351
Experience Experience
Boston, MA
Digital Consumer Finance
Boston, MA
Dare, Doyle and Brakus
Boston, MA
Digital Consumer Finance
  • Analyze and evaluate potential vendors/data providers for incremental value in credit management strategies in a continuous improvement environment
  • Work closely with Fraud Operations team to identify process improvements and system optimization opportunities
  • Identify, evaluate and work with vendor management and technology to on-board and integrate new vendors
  • Collaborate with product managers and developers to understand objectives and constraints
  • Establish peer review, coach, and bring the outside in to grow and retain strong talent
  • Exercising credible and effective challenge as first line of defense, strengthening the risk framework and its individual components
  • Utilizing SAS, R, Python (or similar) for advanced statistical analysis for strategy development
Detroit, MI
Manager, Consumer Finance Analytics
Detroit, MI
Stiedemann-Bechtelar
Detroit, MI
Manager, Consumer Finance Analytics
  • Development and implementation of analytic tools
  • Collaborative development and implementation of analytic tools
  • Develop Executive level summaries that succinctly tell the story of the results
  • Manage and maximize resource utilization to ensure optimal productivity amongst analytics staff
  • Manage reporting and analytic staff
  • Ad-hoc analysis and presenting results in a clear manner
  • Identify patterns and insights within structured and unstructured data
present
Detroit, MI
Head of Consumer Finance
Detroit, MI
Bauch Inc
present
Detroit, MI
Head of Consumer Finance
present
  • Self-motivated and highly energetic and embracing of demanding work environments
  • Development of business strategies and credit policy proposals (acquisition, portfolio and collection/ recovery) for approval
  • Contribute meaningfully and constructively as member of the retail products management team
  • Compile and analyse financial, risk and other MI related to consumer finance performance and reporting same to key stakeholders
  • Development of annual consumer finance risk appetite statement for approval
  • Ensure work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail
  • Develop and implement the consumer finance business strategy and delivery of commercial objectives within the agreed risk playing field
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
University of Florida
Bachelor’s Degree in Accounting
Skills Skills
  • A solid understanding of usability principles, user-centered design methods, and interaction design patterns
  • Self-driven, highly motivated, collaborative
  • Establish peer review, coach, and bring the outside in to grow and retain strong talent
  • Strong portfolio of work showcasing engaging user-centered design solutions
  • Passion for user experience and application design
  • 2-5 years of experience in interaction or user experience design
  • Turn complex problems into simple and engaging customer experiences for the web, iPad/iPhone, and Android
  • Open to critique with a curiosity to learn from diverse perspectives
  • Collaborate with product managers and developers to understand objectives and constraints
  • Effectively communicate and defend design choices, advocating for the customer
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15 Consumer Finance resume templates

1

Audit Manager Consumer Finance Resume Examples & Samples

  • Establish and maintain relationships and provide control advice to Finance senior management
  • Manage staff
  • Manage finance-focused audits and use judgment to provide opinions on the control environment effectiveness
  • Perform ongoing analysis of risk trends through the development and execution of continuous audit coverage
  • Work closely with colleagues in the early identification of emerging issues and ensure timely reporting to Audit senior management and business stakeholders
  • Complete periodic risk assessments that form the basis for audit plans, and assist with ensuring comprehensive coverage of finance topics across the JPMC audit department
  • Stay up-to-date with evolving industry and accounting changes impacting the Firm
  • Minimum 7+ years of experience in auditing, accounting, risk management or finance
  • Strong knowledge and past experience of accounting and other controller-type functions
  • Strong management, team building, communication and interpersonal skills with ability to present complex and sensitive issues to senior management
  • Proven ability to multi-task, complete projects on time and on budget, and adjust to changing priorities
  • Proven ability and desire to learn quickly, be flexible and think strategically
  • Strong analytical skills and ability to assess the probability and impact of an internal control weakness
  • Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability
  • Bachelor's degree in Accounting, Finance, or related disciplines
  • Professional certifications, such as CIA or CPA are a plus
  • Flexibility to travel as required, as audit stakeholders are also located in New York, NY, and Columbus, OH
2

Senior Audit Manager Bank & Consumer Finance Corporation Resume Examples & Samples

  • 7+ years of Audit experience
  • Previous experience in the Financial Services industry
  • Microsoft Office/Suite proficient (PowerPoint, Excel, Access, etc.)
  • CPA and/or CIA
3

Senior Accountant National Consumer Finance Resume Examples & Samples

  • Ensure accuracy of activity and balances recorded in the general ledger and that regulatory reports are in compliance with the Bank’s accounting policies, Generally Accepted Accounting Principles (GAAP), and regulatory reporting requirements and respond to questions regarding financial information related to the Consumer Lending Division
  • Develop and maintain appropriate supporting documentation for accounting transactions, implementing automated solutions and leveraging various systems where beneficial. Review changes in balances to identify potential errors and risk, assisting business units in correction of errors and developing enhanced control processes
  • Develop processes and execute and document complex accounting functions
  • Research and provide advice in accounting policy and procedures for new business initiatives or systems changes
  • Determine and recommend required changes to ensure adequate internal controls
  • Act as a designated contact, representing the NCF accounting group, on certain project teams related to business unit and finance division initiative
  • Analyze, develop, validate and issue required financial reports to communicate results, trends and issues
  • Provide support to staff conducting routine accounting functions including but not limited to, month end close support, preparation of journal entries, invoice processing, amortization schedules, accruals, account reconciliations, and certifications of balance sheet accounts as assigned
  • Duties also include providing support, recommendations and/or training to lower level accounting positions and non-accountants, including backup support for routine accounting functions
  • Maintains familiarity with changes in US GAAP and other pertinent regulatory requirements
  • Performs other duties as assigned or requested
  • Conducts work with high degree of independence, managing conflicting deadlines and priorities as assigned. Quickly adapts to changing priorities, managing and clearly communicating deadline risks as new tasks and projects arise
  • Additional projects & assignments as needed
  • Bachelor's degree in Accounting or Finance or Economics required
  • CPA, CMA, or Master’s degree in accounting highly preferred
  • Must have experience with incorporating advanced knowledge of MS Excel and Access into accounting processes, including building macros, templates and queries to reduce processing time
  • Excellent knowledge of US GAAP and Financial Industry policies and practices within the Financial Industry
  • Working knowledge of Hyperion Financial Management (HFM), Hyperion Smart View (Essbase), and Hyperion Interactive Reporting preferred
  • Ability to act and operate independently with minimal supervision
  • Ability to work concurrently on multiple assignments (multi-task)
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
  • Ability to analyze data from multiple sources
  • Demonstrated ability to work in an operational accounting environment
  • Analytical and research skills
  • Planning and Organizational Skills
  • Proficiency Microsoft Office applications
4

Audit Manager, Consumer Finance Group Resume Examples & Samples

  • 5+ years of Banking / Capital Markets experience
  • Bachelor's Degree in Accounting or business related field
  • Extensive technical knowledge of US GAAP
  • Proven extensive ability to apply applicable auditing standings in completing audit areas
  • Proven extensive ability and/or direct experience with preparing a record of work that provides a clear understanding of audit procedures
  • Extensive knowledge of SEC, U.S. GAAP, U.S. GAAS, and IFRS procedures and standards, and how these apply to the following industries: industry consumer/retail banking, commercial banking, wholesale banking, mortgage banking, securitization, capital markets, insurance, investment management, broker/dealer and real estate
5

Head of Consumer Finance Resume Examples & Samples

  • Lead the consumer finance business including full P&L accountability
  • Develop and implement the consumer finance business strategy and delivery of commercial objectives within the agreed risk playing field
  • Act as the main liaison with KBC Group for Consumer Finance requirements developing strong collaborative relationships within the consumer finance community
  • Execution of the consumer finance product strategy leveraging external and internal group capabilities to deliver a best in class proposition
  • Development of annual consumer finance risk appetite statement for approval
  • Scorecard implementation & monitoring
  • Compile and analyse financial, risk and other MI related to consumer finance performance and reporting same to key stakeholders
  • Ensure adherence to Consumer Finance Group and local policies/guidelines
  • Ensure products are aligned to changing customer and market requirements thus optimising the competitive position
  • Ensure responsible lending principles are embedded in all relevant aspects of Consumer Finance products
  • Ensure work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail
  • Lead post implementation reviews to evaluate the success of the introduction of new product against objectives
  • Oversight of outsourced activities via defined SLA's which may include Underwriting, Fraud, Collections
  • Contribute meaningfully and constructively as member of the retail products management team
6

Consumer Finance Group Manager Resume Examples & Samples

  • Risk scoring algorithms, data sources and integrations, including social, industrial, geographic, cash flow, business performance, and credit scoring
  • Small business banking needs for ancillary and value-add products and services
  • Small business line and loan product structures and terms, collateralization structures, and alignment to use of funds; and,
  • Cost management and optimization through the loan lifecycle, including small dollar loan originations and servicing
  • Understanding of online lending, self-service, and other customer experience enhancements in small business lending and servicing
  • Utilizing creative problem-solving and a consulting mindset when researching problems and/or issues; developing and offering effective solutions for clients
  • Performing as a team leader; supervising teams to create an atmosphere of trust, creating a positive environment by monitoring workloads of the team while meeting client expectations, seeking diverse views to encourage improvement and innovation, participating in various staff recruitment and retention activities, and coaching staff by providing timely and meaningful written and verbal feedback
7

Consumer Finance Group Resume Examples & Samples

  • Proven ability to apply applicable auditing standings in completing audit areas
  • Proven ability and/or direct experience with preparing a record of work that provides a clear understanding of audit procedures
  • Proven ability and/or direct experience that utilizes professional skepticism on projects that involve technical knowledge of US GAAP and basic knowledge of the Consumer Finance industry
8

Consumer Finance Group Resume Examples & Samples

  • Proven thorough ability to apply applicable auditing standings in completing audit areas
  • Proven thorough ability and/or direct experience with preparing a record of work that provides a clear understanding of audit procedures
  • Proven thorough ability and/or direct experience that utilizes professional skepticism on projects that involve technical knowledge of US GAAP and basic knowledge of the Consumer Finance industry
9

Consumer Finance Group Resume Examples & Samples

  • Proven extensive ability and/or direct experience that utilizes professional skepticism on projects that involve technical knowledge of US GAAP and basic knowledge of the Consumer Finance industry
  • Proven track record of success and thorough ability with leading and managing business development opportunities and/or engagements from pre-sale and initial scoping through final delivery and signoff
  • Demonstrated consistent and extensive ability to utilize creative problem-solving abilities and a consultancy mindset while working on, as well as proven intimate knowledge of researching problems and/or issues and developing and offering effective solutions for, clients' initiatives related to public accounting and audit practices, procedures and reporting standards, especially as it applies to Asset and Liability Management, Mergers & Acquisitions, Sarbanes-Oxley Compliance, Risk Management, Securitizations, and Regulatory Requirements
  • Course materials (i.e. instructor and participant guides) and presentation slides; practice marketing materials; change management plans and/or project plans; workshops for various internal and external clients and audience levels; practice methodologies and tools; policies and procedures; whitepapers; and/or other standard business communications
10

Consumer Finance Group Resume Examples & Samples

  • 18 of the top 50 life insurers, representing 39 percent of admitted assets
  • 19 of the top 50 property and casualty insurers, representing 44 percent of net premiums written
  • 11 of the top 25 reinsurers, representing 47 percent of net premiums written
  • Over 2,900 mutual funds, representing 40% of all mutual funds and 58% of total industry net assets; this includes funds at nine and the advisor and funds at six of the top ten funds families
  • Two of the top three, three of the top 15, and five of the top 20 US-based commercial banks
  • Five of the top 20 mortgage servicers, and four of the top 20 mortgage originators
  • Nine of the top 50 broker-dealers
11

Consumer Finance Risk Manager Resume Examples & Samples

  • Lead the collaborative approach to delivering the Consumer Finance risk objectives for the bank
  • Development of business strategies and credit policy proposals (acquisition, portfolio and collection/ recovery) for approval
  • Experience in data driven analysis, with experience of scorecard implementation & monitoring
  • Develop strong internal relationships with key stakeholders across the business including IT, operations, regulatory and compliance. Ensure appropriate level of support and resource allocation to ensure the successful introduction of all new product initiatives
  • Experience using SAS or SQL programming languages, ideally on large datasets in a mainframe or server environment
  • A minimum of 5 years demonstrated work experience in a financial organisation
  • Consumer finance experience critical
  • Relevant 3rd level qualification desirable
  • Results focused and the ability to perform to meet stretch targets
  • Excellent analytical stills with demonstrable experience in the consolidation, interpretation and analysis of management information
  • Strong communication and presentations skills with an ability to deal with all levels in a confident and professional manner
  • Self-motivated and highly energetic and embracing of demanding work environments
  • Be a proactive team player who is strongly motivated by achieving targets
  • Proficiency in a suite of MS office products - Excel and PowerPoint essential
  • Responsible for ensuring the Cost of Risk is managed within budget
  • Takes ownership for management of own area of responsibility
  • Ensures the production of relevant reports and checks
  • Escalates risk issues to the next level and other relevant persons
12

Digital Consumer Finance Resume Examples & Samples

  • Turn complex problems into simple and engaging customer experiences for the web, iPad/iPhone, and Android
  • Create wireframes, workflows, storyboards, and navigation maps that deliver a seamless user experience
  • Effectively communicate and defend design choices, advocating for the customer
  • Collaborate with product managers and developers to understand objectives and constraints
  • Partner with UX researchers to design and observe user studies and translate research findings into insights and design improvements
  • 2-5 years of experience in interaction or user experience design
  • Strong portfolio of work showcasing engaging user-centered design solutions
  • Ability to think strategically and translate requirements into effective solutions
  • Open to critique with a curiosity to learn from diverse perspectives
  • Must be self-motivated, a good communicator, comfortable following direction, and able to balance great design with meeting short deadlines
  • A solid understanding of usability principles, user-centered design methods, and interaction design patterns
  • Self-driven, highly motivated, collaborative
  • Passion for user experience and application design
  • Experience operating with Agile teams
  • Formal academic background in Human-Computer Interaction, Design, or related field
  • Fluency with common design software (InDesign, Illustrator, Photoshop, Keynote) for the creation of visual design artifacts and presentations
  • Practical understanding of the latest technologies used to build rich user experiences (Eg. HTML 5, JavaScript and CSS preprocessing frameworks)
13

Digital Consumer Finance Resume Examples & Samples

  • Define user experience priorities and design goals to support consistent, intuitive cross-platform touchpoints
  • Infuse prototyping and data insights as an essential part of the design process
  • Foster a culture of experimentation to uncover breakthrough ideas and support test & learn
  • Establish peer review, coach, and bring the outside in to grow and retain strong talent
  • 10+ years of experience in interaction and user experience design
  • Impressive portfolio of work showcasing engaging user-centered design solutions
  • Excellent verbal/written communication and storytelling skills, with the ability to successfully articulate design concepts and rationale to peers and senior stakeholders
  • Expertise in implementing user-centered design process and principles
  • Experience developing UX for iOS, Android, and/or responsive web, with expertise in design patterns
14

Digital Consumer Finance Resume Examples & Samples

  • Executing existing testing plans discussed and agreed upon with functional team leader, and maintain and update as needed
  • Gathering data, performing tests, and documenting results
  • Identifying potential control failures and effectively escalating to functional leader
  • Proposing effective and efficient methods of testing and monitoring, and finding ways to automate testing and develop automated controls
  • Working closely with colleagues to share findings and further refine processes
  • Exercising credible and effective challenge as first line of defense, strengthening the risk framework and its individual components
  • Meeting tight deadlines
  • Leveraging strong communication skills to interact with functional leader, contact center team leaders, technology, and business infrastructure teams
  • Working with contact center tools and understanding process details
  • 3+ year's related work experience
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
  • Excellent interpersonal, relationship building and communication (written and verbal) skills
  • Strong analytical, problem solving, facilitation, organization, and planning skills
  • Solid working knowledge of all Customer Service functions and of the leasing and loan business
  • Familiarity with contact center based tools and processes preferred
  • Demonstrated ability to proficiently handle and own high-profile escalated situations
15

Digital Consumer Finance Resume Examples & Samples

  • Undergraduate major in communications, information systems, marketing, digital media studies, journalism, content development or related fields
  • 1-2 years’ experience in a digital consumer business or brand (financial services or tech startup a plus)
  • Web content writing/experience handling website management and/or editorial duties
  • Team player with strong communications skills
  • Strong writing, editing, and proofing skills, and resourceful web and social media research/analysis skills
  • Strong familiarity with digital platforms and websites, how they work, and how different audiences (individual users, companies, brands, etc.) use them
  • Excellent project manager who is highly organized, has strong attention to detail and follow-through managing multiple tasks and project deliverables in a deadline driven environment
  • Familiarity with the Adobe Experience Manager or similar content management systems
  • SEO and web analytics background/knowledge
  • Understanding of A/B testing for digital platforms
  • Strong interest in and knowledge and understanding of trends in websites, and digital/social media platforms
  • General knowledge of the fintech industry
  • General knowledge of financial services/markets/lending platforms
16

Digital Consumer Finance Resume Examples & Samples

  • Design, build and implement best in class credit decision infrastructure for digital banking products for top global financial firm
  • Identify multitudes of data sources and build processing capability to retain highest degree of information value for credit modelling and strategy development
  • Build capability to process hundreds of attributes to run optimization algorithms with complex constraints to determine underwriting decision, loan amount and pricing
  • Collaborate with marketing, analytics, decision science, operation and technology to build a seamless credit decision framework over customer lifecycle that covers targeting, underwriting and servicing of loans
  • Build and optimize existing customer management strategies to improve customer level profitability
  • Analyze and evaluate potential vendors/data providers for incremental value in credit management strategies in a continuous improvement environment
  • Keep up to date with applicable regulations and compliance requirements with possible interactions with internal and external regulators
  • 8+ years of experience working for a financial services company in risk management and other quantitative function
  • Master’s degree (U.S. or equivalent) in Mathematics, Statistics, Economics, Engineering or a related field
  • Prior work experience must include
  • Building, improving, or analyzing risk management in a digital consumer or small business lending context
  • Expert knowledge of U.S. credit bureau data and Risk Scorecards building infrastructure
  • Utilizing SAS, R, Python (or similar) for advanced statistical analysis for strategy development
  • Hands on experience on credit policy implementation using end to end decision engine and loan origination systems
  • Deep understanding of available technology, products and pain points of credit decision execution
  • Managing several projects simultaneously and driving end-to-end project delivery
  • Experience developing policy and procedures documentation for credit risk strategy execution
  • Develop and automate quality control process to ensure intended execution of credit strategies
17

Consumer Finance Manager Resume Examples & Samples

  • Approximately 3 years post qualification experience - highly desirable
  • The ability to review and identify risks in processes and reconciliations and articulate/resolve/mitigate these as part of the monthly accounting cycle
  • Strong communication skills and the ability to deliver clear and meaningful interpretation of analysis conducted
  • Experience leading and controlling meetings with a range of senior stakeholders, and the ability to understand finance and operational stakeholder’s needs and requirements in order to provide excellent customer service
  • Self- motivation, excellent organisational skills, resilience and the ability to quickly adapt to changing needs
18

GS Bank Digital Consumer Finance Lending Resume Examples & Samples

  • Collaborate with business unit managers to understand their budget needs and constraints across the entire Digital Consumer Finance business
  • Communicate the budget needs of the business with senior leadership
  • Own projects from start to finish that enhance business efficiency and highlight commercial opportunities
  • Work with external vendors to ensure proper payment and budgeting
  • Partner with Financial Planning & Analysis team to bridge between actuals, near-term budget and long-range business forecast
  • Take initiative on automating the budget process and management reporting for the Digital Consumer Finance business
  • Strong quantitative and analytical skills, detail-oriented and proficient in building and handling complicated data sets
  • Demonstrate an ability to effectively communicate and present results highlighting the broader commercial and strategic impact
  • Must be highly motivated, self-driven, collaborative, a strong communicator, comfortable following direction and able to balance being in the weeds with summarizing at a high level under short deadlines
  • Extremely proactive and work well in a collaborative environment, with the ability to move projects forward independently
  • Comfortable developing relationships throughout the division and building networks across the firm
  • Proven ability to work with significant volumes of data and systems
  • Experience working in a challenging, fast-paced environment that will require the ability to focus on and deliver multiple projects effectively
  • 1 year of financial services or related work experience
  • Experience with large data sets, technology and exposure to Consumer Finance a plus
  • Fluency with Excel
19

GS Bank-digital Consumer Finance Resume Examples & Samples

  • Two plus years sales, service or collections experience
  • Bachelor’s degree or equivalent military experience
  • Strong understanding of customer service experience
  • Must be self-directed, detail oriented, positive attitude, driven, able to work independently in a team-oriented and fast paced environment
  • Experience in a consumer lending environment
20

VP, Consumer Finance Credit Risk Resume Examples & Samples

  • Credit oversight of Consumer Loans with emphasis on Mortgage
  • Background in Correspondent Seller Approval or Seller Management
  • Strong knowledge of consumer regulatory requirements
  • Excellent analytical and problem solving skills. Highly developed organizational/planning and follow-up abilities with the capability of multi-tasking effectively and efficiently in a high-volume environment
  • Excellent verbal and written communication and interpersonal skills. Strong analytic skills and decision making ability, desire to work independently and meet established production standards, proficient PC and appraisal software knowledge
21

Consumer Finance Analyst Resume Examples & Samples

  • Develop and optimize credit risk strategies, with a specialization on Auto Finance - using analytical techniques and statistical analysis to meet pre-defined goals
  • Build credit risk strategies for originations, account management and collections
  • Develop risk based pricing models and strategies to meet ROE targets
  • Integrate new data sources and solutions into credit risk strategies
  • Develop new quantitatively driven challenger strategies and pilot programs across the customer lifecycle
  • Develop and present analysis results and recommendations to senior leaders
  • Minimum of a Master’s degree in a quantitative discipline, PhD. is preferred
  • Highly proficient in Base SAS & Enterprise Miner
  • Preferred experience in credit risk modeling/analytics, credit risk portfolio management, or credit risk strategy development
  • Preferred experience working for a top 20 U.S. Retail Bank
  • Excellent communication, interpersonal and organization skills
22

Associate / VP, Consumer Finance Resume Examples & Samples

  • Financing, acquisition, and securitization of consumer loan portfolios
  • Assisting deal origination and approval process by establishing credit guidelines, collateral analysis, deal structuring and execution
  • Liaising with internal operations, compliance and technology to ensure relevant protocols and process are followed
  • 3+ years in consumer/mortgage lending, including experience with some of the following areas
23

Digital Consumer Finance Resume Examples & Samples

  • Perform analysis on fraud trends and identify opportunities for fraud control enhancements
  • Work with product and technology teams to develop and enhance fraud controls, improve customer experience and manage fraud impact to P&L
  • Develop fraud MIS reporting and analytics
  • Work closely with Fraud Operations team to identify process improvements and system optimization opportunities
  • Identify, evaluate and work with vendor management and technology to on-board and integrate new vendors
  • Proficient in R, Python, or SAS programming
  • Collaborative with a desire to work across functions and teams
  • Familiar with consumer lending products and practices
  • Experience with handling data and performing big-data analysis using R, Python, or Spark
  • Innovative with a strong desire to develop new ways to solve problems
  • Fraud or risk strategy development experience
24

Consumer Finance Group Resume Examples & Samples

  • TDR accounting and loan modification process analysis and support
  • Development of loan accounting, finance effectiveness and economics solutions
  • Servicing profitability and cash management strategies
  • Model validation
  • Loan price optimization strategies
  • Customer and household segmentation strategies
  • Assisting with strategies surrounding increasing customer retention, improving cross-sell opportunities and understanding customer values
  • Technical accounting assistance
  • Providing change management strategies for effective downsizing
25

Consumer Finance Resume Examples & Samples

  • Assist in daily production of Consumer Loan closings and fundings including allocating files for doc prep; auditing closed files; prep files ready to fund; track recorded mortgages
  • Creating a process for incoming competitive marketing information; this includes building a spreadsheet that will import information from our vendor to assist the Product/Pricing Manager in competitive analysis
  • Capacity planning and KPI measurements; this includes assisting with identifying processes, measuring the time/effort to complete and preparing a spreadsheet to report results
  • Analysis of Closing Documents- determining inventory of documents; this project includes creating a spreadsheet which will detail all of the closing documents for each of our products by state to assist the Operations Manager/Product Manager in determining if they can recommend decreasing the closing package and ensuring each package is compliant
  • Forecast and Budget spreadsheet analysis; includes working on creating a spreadsheet and inputting data (portfolio, new loans; paid in full loans; payments; draws...) to assist the Portfolio Manager in projecting portfolio balances
26

Non-mortgage Consumer Finance & Credit Card Servicing Manager Resume Examples & Samples

  • Assist in the development of Credit Card Vendor Management policies and procedures
  • Participate in Vendor Management Meetings
  • Provide support to ensure regulatory requirements and controls are in place and monitored for credit card collections portfolio
  • Assist in the development of credit card BK Vendor SLA’s, timeline reporting and scorecard development
  • Assist in the development of Quality Assurance of Credit Card Collections and BK Vendor activities
  • Assist in the development of the credit card recoveries process (Third Party assignments and/or internal collections)
  • Exam Management liaison for Non-mortgage and Credit Card portfolio
27

Consumer Finance Manager Resume Examples & Samples

  • Value added Finance partner to the Consumer Bank. Responsible to help develop the budget, identify and help implement initiatives to improve profitability of the Consumer Bank
  • Develops detailed weekly and monthly reporting package and business review materials. Generate monthly P&L and analyze variances to budget
  • Manages weekly and monthly forecasting process for the Consumer Bank
  • Oversees daily reporting process and provides insight while identifying issues and opportunities within Consumer Bank products, services and balances
  • Analyzes financial terms of prospective deals, contracts, customer rate exceptions, return expectations, cost benefit scenarios, market rates and promotions/specials, etc; and makes recommendations on findings
  • May supervise a small team
  • Develops reporting tools to improve the overall Consumer Bank efficiency and effectiveness
  • Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s)
  • Participates in special projects and assignments and performs other duties as assigned
  • Bachelor’s degree (B.A) in finance or accounting preferred and a minimum of 5 years of banking experience required; MBA preferred
  • Proficient use and knowledge of Database and query tools; Microsoft Windows operating system & Microsoft Word, Power Point, Excel (Expert Level) and Outlook
  • Essbase, Cognos, iSeries, and SQL knowledge preferred
  • Basic statistical knowledge is required
  • Must be available for some weekends and holidays
  • Ability to facilitate projects and timetables while managing multiple tasks and deadlines
  • Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing with senior executives, business unit management and staff, state and federal regulators and officials and significant business partners
  • Supervisory experience prefered
  • Strong ability to read, analyze and interpret financial reports and legal documents; performs complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals; strong project management skills desired
  • Certifications and Licenses: CPA or CFA preferred; Valid State Driver’s License
28

Consumer Finance Resume Examples & Samples

  • Lender Scorecard, Escalation process – complete reporting, logging of items, remediation of issues, assignment and tracking of resolution with appropriate subject matter experts. Identifies root causes for areas of improvement, and make recommendations for improvement initiatives
  • Vendor Performance – measures quality and timeliness metrics. Takes appropriate remediation action when necessary. Escalates as needed
  • Capacity model development and implementation. Provide timely communications and identify any deterioration in process with appropriate remediation enacted for escalated as needed. Measures key process functions to optimize processing cycle times
  • Review/track monthly expenses as it relates to daily production; develop models to relate expenses and production, identify opportunities for expense reduction, and develop action plans to achieve results
  • Develop/maintain portfolio models to track, reconcile and forecast assets including payoffs, paydowns, charge-offs, new loans; utilization; margins, etc
  • Conducts and tracks competitive intelligence, and Trade Association Activity for benchmarking and KPI comparisons. Supports Product Pricing Analysis to include product profitability, Maintenance of all Consumer Finance product descriptions, rate sheets, updates to Consumer Finance content on myFlagstar
29

Consumer Finance Group Resume Examples & Samples

  • Robotic process automation (RPA), natural language processing, Optical Character Recognition(OCR) and artificial intelligence (AI) solutions
  • Automation technologies and the consumer lending business operations and systems (e.g. mortgage, student, auto and credit cards); and,
  • Implementation of Robotic and Intelligent Process Automation tools in the Financial Services industry, such as Automation Anywhere, Blueprism, UIPath, and Workfusion is preferred. Demonstrates thorough abilities in utilizing similar automation solutions or analytical tools, including: VBA, Java, analytical tools (SQL, Qlickview, Tableau, SAS) or other programming languages
  • Analyzing detailed finance and business processes to identify improvement opportunities, including knowledge of broader business process re-engineering efforts (Lean, workflow design, etc.); and,
30

Consumer Finance Group Manager Resume Examples & Samples

  • Automation technologies and the consumer lending business operations and systems (e.g. mortgage, student, auto and credit cards)
  • Implementation of Robotic and Intelligent Process Automation tools in the Financial Services industry, such as Automation Anywhere, Blueprism, UIPath, and Workfusion is preferred
  • Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members, providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress and issues
  • Analyzing detailed finance and business processes to identify improvement opportunities, including experience with broader business process re-engineering efforts (Lean, workflow design, etc.); and,
  • Identifying and addressing client needs by actively participating in client discussions and meetings, communicating a broad range of Firm services; managing engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues
31

Executive Assistant, WW Consumer Finance Resume Examples & Samples

  • Management of complex calendar and scheduling requirements across multiple time zones
  • Track and help drive completion of key deliverables and follow up on outstanding items
  • Coordinate various projects and programs that affect a growing worldwide organization, and ensure key dates and deliverables are met
  • Streamline inbound/outbound communications, maximizing productivity and ensuring all requests receive attention with the proper level of urgency
  • Manage domestic and international travel and expenses when needed
  • Have fun and help others do the same!
  • 7+ years’ experience assisting at the executive level in a fast-paced environment
  • Proficiency with the Microsoft Office Suite, specifically Outlook, Word, Excel, SharePoint, Visio, and PowerPoint
  • Adept at handling complex calendars and rescheduling
  • Excellent written and verbal communication skills and team-oriented philosophy
  • Exceptional organization, planning, time management, and problem-solving skills
  • Ability to work in a highly ambiguous environment
  • A strong desire and aptitude for learning; effective questioning
  • Positive, proactive and able to consistently exercise great judgment
  • Ability to handle administrative details independently while keeping team members adequately informed
  • Ability to thrive in an ambiguous environment
32

Manager, Consumer Finance Analytics Resume Examples & Samples

  • Manage reporting and analytic staff
  • Collaborative development and implementation of analytic tools
  • Analyze findings
  • Development and implementation of analytic tools
  • Document analysis findings, including trend analysis
  • Develop sensitivities dashboard (Earnings, Capital, Cash flows, etc) based on analytic findings that will allow us to respond to ad hoc analysis and forecast updates much quicker
  • Develop Executive level summaries that succinctly tell the story of the results
  • Enhancing data collection procedures to include information that is relevant for building analytic systems
  • Ad-hoc analysis and presenting results in a clear manner
  • Frequent special projects and ad hoc requests/analysis
  • Manage and maximize resource utilization to ensure optimal productivity amongst analytics staff
  • Maintain Financial Controls and Process documentation
  • Excellent time management skills to meet metrics and timelines for tasks/projects
  • Be an effective listener and communicator with peers, supervisors and stakeholders; follow up on all relevant issues, and ask relevant questions
  • Ability to thrive in a very dynamic finance team going through significant changes
  • Ability to lead and manage teams, prioritizing workload
  • Demonstrated history of high quality work product
  • Able to identify problems and relevant issues and break problem into components. Identify relationships and alternative solutions and arrive at sound conclusions through a logical process
  • A Master or Ph.D. degree in math, science or engineering major
  • Fluent in both written and verbal English
  • Minimum of 6 years of experience in a data and analytical role capacity
  • Minimum of 2 years managing/supervising people
  • Data visualization design experience Technical experience manipulating and analyzing complex, high-volume, and high-dimensionality data from various sources, using tools such as SQL, VBA, other query tools
  • Proficiency the following areas: logical reasoning, college level math, financial products
  • Expert PowerPoint and excel experience
  • Financial systems knowledge including but not limited to SAP ECC / BPC
33

Consumer Finance Liaison Resume Examples & Samples

  • Manage pipeline of loans, including introductory phone calls and daily review of status reports, and serve as primary point of contact for customer
  • Respond to routine inquiries from both customers and sales force; interpret questions/requests and ensure proper resolution
  • Review counteroffers with customers
  • Assist with enhancements to procedures and/or programs
  • Update data on the origination system to ensure completion of credit application
  • Monitor compliance with state and federal regulatory requirements, assist with projects related to compliance, and stay up to date on all compliance training
  • Remain up to date on bank's credit and underwriting guidelines
  • High school diploma/GED required; secondary education a plus
  • 1-2 years of loan processing experience
  • Basic knowledge of underwriting criteria and computer loan application systems
  • Demonstrated communication, organization, and MS office skills
  • Ability to set and manage tight deadlines
34

Consumer Finance Risk Manager Resume Examples & Samples

  • Consumer related experience is preferred but not required
  • Strong audit or Sarbanes-Oxley controls background
  • Capable of working independently to develop knowledge and experience
  • Ability to prioritize multiple tasks and deliverables
  • Ability to distinguish between operational, compliance and financial risk and determine best practice to mitigate the risk
  • Effective time and personal management
  • Strong integrated audit background with excellent analytic skills required
  • Proven relationship-building skills and the ability to collaborate with peers and senior managers
  • 4+ years of internal or external audit experience
35

Financial Analyst, Consumer Finance Analytics Resume Examples & Samples

  • Develop actionable recommendations
  • Visualize findings in a manner that is digestible by executive leadership
  • Assist in development and implementation of analytic tools
  • Extending company’s data with third party sources of information when needed
  • Identify patterns and insights within structured and unstructured data
  • Assist in develop sensitivities dashboard (Earnings, Capital, Cash flows, etc) based on analytic findings that will allow us to respond to ad hoc analysis and forecast updates much quicker
  • Assist in developing Executive level summaries that succinctly tell the story of the results
  • Assist in frequent special projects and ad hoc requests/analysis
  • Make quality decisions based on sound conclusions/data. Able to separate facts from opinions
  • Ability to adapt to organizational changes. Readily accept new responsibilities and assignments
  • A Bachelors. degree in math, science or engineering major, Masters preferred
  • 1 to 3 years of experience in a data and analytical role capacity
  • Accomplished in the use of statistical analysis environments such as R, MATLAB, SPSS or SAS
  • Technical experience manipulating and analyzing complex, high-volume, and high-dimensionality data from various sources, using tools such as SQL, VBA, other query tools
  • Investments or Life Insurance knowledge
  • Energetic and excellent team spirit
  • Ability to multi-task with a variety of systems and processes
  • Data visualization design experience
  • Experience developing and implementing predictive analytics or machine learning solutions
  • Capital modeling experience
  • Experience with the following visualization platforms (SAP Lumira, Tableau or Microsoft Power BI)
36

Consumer Finance & BPM Head Resume Examples & Samples

  • At least ten years of experience in Finance, Strategic Planning, Strategy, Consulting and/ or related fields
  • Bachelors in BA, Finance or Similar or Engineers with MBA
  • Strong Commercial Knowledge
  • Strong Strategic Thinking Capabilities
  • Corporate Finance, M&A, Post-Merger-Integration Knowledge
  • Basic accounting background
  • Proficient numerical and analytical Skills