Compliance / Quality Specialist Resume Samples

4.9 (99 votes) for Compliance / Quality Specialist Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the compliance / quality specialist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
BO
B O'Connell
Bonita
O'Connell
4660 Legros Villages
Chicago
IL
+1 (555) 966 9788
4660 Legros Villages
Chicago
IL
Phone
p +1 (555) 966 9788
Experience Experience
Houston, TX
Compliance / Quality Specialist
Houston, TX
White-Pouros
Houston, TX
Compliance / Quality Specialist
  • Escalates and works with senior management on resolutions to overdue quality items or any negative trends identified
  • Communicates and works with all levels of management
  • Initiate and develop relationships with internal/external constituencies and provide support
  • Works with the team to develop robust training programs
  • Defines and develops agendas for quality-related meetings and participates as necessary
  • Leads and manages Change Controls for External Manufacturing
  • Authors and reviews quality communications (e.g., policies, procedures, and training) and makes recommendations for updates and edits
Detroit, MI
Quality Assurance Compliance Specialist
Detroit, MI
Swaniawski-Baumbach
Detroit, MI
Quality Assurance Compliance Specialist
  • Revise or create standard operating procedures on work stations and/or improve their systems and provide trainings
  • Work with R&D during new product development and Production/Maintenance during new equipment shake down to assure adequate specification development
  • Work closely with Moonachie plant to assure continued improvement of quality through communication and review of product compliance to specification
  • Create proposals for customers and take care of financial management
  • Assist QA Manager with records maintenance and storage relating to Product Recall Program
  • Participate in quality and process improvement initiatives, and project teams
  • Develop, check or revise pharmaceutical Quality Agreements; for example compare contests with standard operating procedures or other internal Regulation
present
Phoenix, AZ
Quality Specialist, Systems & Compliance
Phoenix, AZ
Casper Group
present
Phoenix, AZ
Quality Specialist, Systems & Compliance
present
  • Assist regulatory groups by providing documentation to support the approval of licensure supplements and new product license registrations
  • Other duties as requested by management
  • SOP and CJA development and review
  • Conduct periodic shop floor audits to ensure cGMP compliance
  • Ensure proper control of materials via product investigations
  • Review incursions into classified areas for process and environmental impact and approve accordingly
  • Author and review SOPs specific to the IPT
Education Education
Bachelor’s Degree in Other Discipline With Relevant Experience
Bachelor’s Degree in Other Discipline With Relevant Experience
University of North Texas
Bachelor’s Degree in Other Discipline With Relevant Experience
Skills Skills
  • Strong attention to detail
  • Strong analytic skills and ability to work in a team and collaborative environment
  • Knowledge of healthcare industry and billing/reimbursement practices
  • Excellent written and verbal communication skills
  • Strong grammar, usage, proofreading and editing skills
  • Ability to manage multiple projects and deadlines
  • Previous regulatory, compliance and/or quality assurance experience
  • Proficient in MS Office applications
  • Ability to work independently as well as in a team environment
  • Strong analytical and problem-solving skills
Create a Resume in Minutes

15 Compliance / Quality Specialist resume templates

1

Quality Assurance Compliance Specialist Resume Examples & Samples

  • 2+ years of related experience at a Pharmaceutical, Biotech, or Medical Device company; 1+ year of experience working in a cGMP lab environment
  • Basic knowledge of GMP regulations
  • Degree in a Scientific related field
  • Experience with Microbiological Testing or Environmental Monitoring
  • Previous experience with Lab-based Data Management systems
2

Compliance Quality Specialist Resume Examples & Samples

  • Responsible for maintaining or achieving certifications for production areas
  • IPEC – Member
  • Responds to compendial / regulatory issues
  • Validation / Qualification advisor
  • GMP coordinator /auditor (excipient, food additive, etc.)
  • Auditor for supplier and contractors/tollers
  • Raw material supplier qualification and spec. development
  • Regulatory audit liaison – FDA, Rabbi, Halal, etc
  • MOC and GMP project approver
  • COA notes author/approver
  • Batch Record Review approver
  • Product Quality Champion
  • A minimum of 3 years of regulatory experience in a manufacturing environment
  • Knowledgeable in quality assurance systems, statistical quality control & procedures, chemical plant processes, cGMP guidelines & regulations, and ISO-9001:2008 standards
  • Must be authorized to work in the United States
  • Understanding of FDA regulations and BRC, EFfCI, and EXCiPACT standards
  • Experience with Quality Risk Management, Change management and excipient regulations
  • Experience in leading and organizing internal and external (customer and 3rd party) audits
3

Quality Specialist, Compliance Resume Examples & Samples

  • Manage customer experience reports (complaints) in compliance with applicable regulations
  • Receive, initiate, document, coordinate the investigation and close the complaint files accordingly
  • Experience in clinical data management
  • Strong analytical, planning and personal organization skills
  • Fluent in English and preferable two other languages (German & Chinese preferred)
4

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Review and approve Non-conforming events (NCE) and CAPAs
  • Pre-review/ approval of pre-executed batch records for assigned clients
  • Post review of MFG batch records if required
  • Review / approval of MFG COA’s
  • Perform timely review of complex study files, such as: Assay Validations, Process Validations
  • Interact with MFG management to provide quality perspective on routine operations and support systems. Address conditions/practices with appropriate personnel, documents and reports findings to Management
  • Interact with project team to assure that project requirements and details are understood and effectively translated into MFG records
  • Interact with QA batch record reviewers to communicate project requirements and assure that details are adequately translated into MFG records
  • Work with document reviewers to compile and review raw data, batch records and test results, including Final Reports and CoA’s, in accordance with cGMP, Code of Federal Regulations (CFR), Points to Consider (PTC) guidelines and internal procedures in an efficient and timely manner. Assure that any observations/deviations are properly investigated and explained
  • Write and revise SOPs as necessary
  • Review and approve document change requests
  • Equipment Validation (IQ, OQ, PQ) and Change Control review/approval
  • Coordinate execution of Manufacturing Suite inspections
  • Participate as needed to support internal audits, client audits, supplier audits, regulatory inspections
  • Contact for on-site client visits. Participate/Lead to support internal and/or client audits
  • Coordinate with Project teams in design, set up and execution of projects
  • Review protocol and specifications for understanding and execution of orders
  • Facilitate and assure timely and accurate completion of pre and post executed batch records
  • Focused QA Representative for review/approval of Final Reports, CoA’s, Non-Conforming Events (NCEs) and CAPA’s. Ensures site adherence to Quality Systems
  • Scientific, Laboratory, and/or Production experience required. Extensive experience is highly preferable
  • Knowledge of FDA GLP/ cGMP requirements, FDA PTC guidelines required
  • Knowledge of FDA PTC & MHRA Out-of-Specification guidance documents required
  • Knowledge of Root Cause analysis techniques required
  • Extensive experience writing and/or reviewing/approving Laboratory Investigations / Deviations / CAPA’s preferable
  • Ability to accurately and reproducibly perform arithmetic, algebraic and geometric calculations
5

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Perform timely review of complex study files, such as: Assay Validations, Process Validations, and Viral Clearance
  • Compiles and reviews laboratory data or manufacturing batch records in accordance to cGxP and internal procedures in an efficient and timely manner. Assure that any observations/deviations are properly investigated and explained
  • Performs Equipment Validation (IQ, OQ, PQ) and Change Control review/approval
  • Performs Laboratory and Manufacturing Suite inspections
  • Focused QA Representative on review/approval of Final Reports, CoA’s, Non-Conforming Events (NCEs), Investigations (OOS), and CAPA’s; will coach/mentor Laboratory personnel in development of technical writing skills. Ensures site adherence to Quality Systems
6

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Be responsible for assessment of impact, review of investigation for compliance to internal and external requirements, assignment and approval of CAPA, and disposition of any impacted products
  • Review and approve Batch Production Records, Utilities and Maintenance Deviations, Site Drawings, Calibration additions/revisions, PM additions/revisions, and Standard Operating Procedures for all manufacturing operations inclusive of: parenteral filling, parenteral compounding, solids packaging, solids tableting, Powders, Pour-Ons, Chewable technologies or API production areas. Reviews and approves QC Laboratory Validations, test methods and SOPs. Technical and compliance input is given directly to all of his/her supported areas impacting the quality of the manufactured products
  • Review and approve the validations for the production areas and
  • College-level education in a related scientific field(such as biology, chemistry, microbiology, or biochemistry)
  • A minimum of six years of pharmaceutical industrial experience and should include “hands-on” experience in quality assurance, quality control and manufacturing
  • A good academic or working background in statistics, a working knowledge of Validation and “hands-on” experience in audits
  • Must be knowledgeable of current regulations (i.e.,FDA, EPA, USDA, cGMPmp, etc.) regarding quality practices for the manufacture and development of sterile, solid dose, and non-sterile drug products and must be able to apply these regulations to the facility in an expeditious and economic manner
  • Must have good organizational/communication skills and the ability to interact with diverse departments to initiate and complete projects in a timely manner
  • Strong decision-making abilities and the knowledge as to when to involve management are essential
7

Quality Control Compliance Specialist Resume Examples & Samples

  • Identify and assist in correcting Quality Control deficiencies within the Department as it relates to Federal, Agency, Investor, and Regulatory requirements
  • Assist in the coordination of on-going Quality Control Department review of audits for completeness and consistency
  • Review various department audit question sets on a monthly basis in the audit system and electronic record retention to ensure accuracy
  • Assist in the oversight and the preparation for and coordination of state, investor and/or agency audits
  • Review handbooks, selling guides, agency and investor recommendation and requirements etc. for changes related to Quality Control, as needed
  • Review and research as necessary Investor certification language to ensure DHIM Quality Control Plan, Policy and Procedures meet all requirements prior to the Quality Control Managers Certification
  • Assist in the preparation, monitoring and updating of the Quality Control Department Project List
  • Interact directly with Agencies and/or Legal counsel in the course of interpreting guidance
  • Review/prepare for investor and agency audits
  • Assist with VA and State audits as needed
  • Review new investor information, as needed
  • Ensure that plan, policies and procedures comply with regulatory, investor and agency requirements and are incorporated into daily operating procedures. Be familiar with and coordinate the implementation of changes to policies and procedures as required by new or amended regulations
8

Grandbridge Agency Quality Control Compliance Specialist Resume Examples & Samples

  • Decide upon appropriate vendor qualification documentation and ensure that necessary information is maintained in specified files for all vendors (appraisal, engineering and environmental). Manage approved list of vendors (e.g. contact information, current insurance). Maintain an understanding of Fannie Mae and Freddie Mac third-party vendor requirements and keep the underwriting team, as well as the Bank, informed on those evolving criteria. Create and implement updates to the vendor engagement letters, as needed. Develop an internal Grandbridge engineering and environmental engagement letter
  • With input from subject matter experts, decide upon appropriate third-party review checklists (appraisal, engineering and environmental) on Freddie Mac deals. Ensure that checklists are property utilized and that necessary information is placed in the qualification files for each of the third-party providers. Ensure that the resumes and licensing information for the vendors is worded appropriately and saved to the appropriate location within the qualification file
  • Monitor and document exceptions and significant exceptions to policy and procedures through coordination with underwriting staff and BB&T’s Commercial Credit Administration (CCA). Identify and accurately document all exceptions in Grandbridge’s proprietary IMS system at the time that a deal closes. Prepare a report quarterly for CCA that details all significant exceptions on Fannie Mae and Freddie Mac transactions
  • Assist Grandbridge Deputy Chief Underwriting and Agency team with maintaining the Mortgage-Backed Securities (MBS) trade tracking spreadsheet and the approved list of MBS investors. Verify all trades are within the counterparty risk tolerance established for each counterparty and note any exceptions
  • Review narratives and CCA presentation for accuracy and any inconsistencies, engaging origination and underwriting teams to make necessary corrections and develop systematic measures to reduce the occurrence of such errors. Develop metrics to score and monitor team and individual performance over time
  • Collaborate with Grandbridge Risk Management team to establish, enforce and monitor processes and procedures to be established pursuant to BB&T’s requirements with respect to Bank Secrecy Act/Anti-Money Laundering (BSA/AML) requirements
  • Assist Grandbridge Analysts with various tasks from time to time, including the loading of documentation into Grandbridge’s DMS and Docstore systems, which can be a time consuming task when deal flow is high
  • Based on perspective gained through the above tasks, decide on priorities for risk mitigation and work with the Director of Agency Production to address those risks in the agency underwriting, approval and delivery process
  • Bachelor's degree in Business, Finance, Real Estate or related field, or equivalent education and related training
  • Five years of experience in multifamily lending as analyst with a strong preference for demonstrated knowledge and experience in specialized programs, such as Fannie Mae Delegated Underwriting and Servicing (DUS) and Freddie Mac Program Plus
  • Demonstrated strong experience with compliance, documentation and vendor management with multifamily deals
  • Ability to read, analyze and interpret complex documents and financial statements
  • Consistently exercise prudent judgment related to credit analysis
  • Possess the maturity and self-confidence to simultaneously handle a variety of assignments
  • Work harmoniously with internal and external associates, senior management and vendors
  • Productively assert authority over seasoned real estate professionals to influence behavior in achieving a high standard of regulatory compliance and work quality
  • Master’s of Business Administration degree in Finance or Real Estate
  • Eight years of experience in multifamily lending as analyst with a strong preference for demonstrated knowledge and experience in specialized programs, such as Fannie Mae DUS and Freddie Mac Program Plus
  • Underwriting experience in a commercial real estate environment
  • Effective management of lender/borrower relationship
9

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Monitor, upgrade and document ongoing HACCP and allergen programs
  • Assist QA Manager with records maintenance and storage relating to Product Recall Program
  • Evaluate and develop processes and quality systems with Moonachie Terra plant to assure compliance with specifications
  • Work with QA Lab Technicians in maintaining/calibrating testing equipment throughout the Moonachie plant in order to ensure accurate data
  • Develop/maintain/update QA Lab Methodology
  • Work actively with Moonachie supervisors and managers to increase our ability to be proactive and decrease problems during production
  • Assist in training of Moonachie personnel in Quality and safe food standards
  • Work closely with Moonachie plant to assure continued improvement of quality through communication and review of product compliance to specification
  • Work with R&D during new product development and Production/Maintenance during new equipment shake down to assure adequate specification development
  • Bachelor’s Degree in food sciences, food process engineering or appropriate biological sciences
  • 5 to 10 years work-related experience in food product development or quality control
  • Exceptional communication, creative, analytical and leadership skills
  • Bilingual - English/Spanish required
10

Compliance / Quality Specialist Resume Examples & Samples

  • Provides oversight of Cerner Quality System components (e.g. CAPA, Document Control, Complaint Handling, Objectives and Measures, etc.)
  • Authors and reviews quality communications (e.g., policies, procedures, and training) and makes recommendations for updates and edits
  • Disseminates CQS communications to individuals, groups, and/or company-wide
  • Guides continuous improvement activities across the organization
  • Analyzes CQS policies, processes, and procedures for the purpose of improving CQS participation and strengthening the CQS culture across all corporate levels
  • Applies CQS requirements to an organization’s specific business model
  • Facilitates change through the use of CQS projects, status meetings, and quality measures
  • Measures efficiency and suitability of CQS by tracking a group’s defined quality metrics and then performing trend analysis on the data
  • Defines and develops agendas for quality-related meetings and participates as necessary
  • Mentors and consults with others on CQS activities and processes
  • Monitors and reviews the group’s team-level processes to ensure efficiency, effectiveness, and consistent compliance
  • Keeps abreast of changes to significant regulatory and applicable agency’s standards through communication with Regulatory Affairs and other external agencies
  • Prepares for and participates in Internal and External audits
  • Works with appropriate resources to ensure that all action items resulting from Internal and External audits are resolved
  • Facilitates the Complaint Handling process, including but not limited to CHIAs
  • Proactively supports quality initiatives, corrective and preventative actions, and quality measures by ensuring timely updates and escalating concerns and/or non-compliances
  • Facilitates group risk assessment activities and identifies any quality-related process improvement opportunities
  • Communicates and works with all levels of management
  • Acts as a CQS liaison to Cerner’s Regulatory Affairs/Quality Assurance group
  • Ability to manage multiple projects and deadlines
  • Strong analytic skills and ability to work in a team and collaborative environment
  • Bachelor's Degree (or the equivalent), preferably in a related discipline
  • Prolonged use of a computer
  • Must live in, or relocate to, Kansas City
11

Quality Specialist Industry Standards Compliance Resume Examples & Samples

  • Resolves complex technical and regulatory issues in the plant with support from regional team
  • Requires cross-functional interaction and relationship with Manufacturing, Sourcing, Technology, EHS
  • Responsible for compliance and implementation of chemical management programs
  • Manage product and raw material regulatory and master data in Phoenix/Medusa and SAP QM databases and insure integrity and security of the data is maintained
  • Resolve product quality incidents from customer complaints, manufacturing problems, and field incidents using root cause and corrective actions
  • Be integral part of product commercialisation of new products in the NPI process starting at toll gate 3
  • Use QMS effectively and use the QTS process in resolving chronic product quality problems, reducing scrap, and reducing the cost of quality
  • Assure EHS compliance with chemical and equipment control regulations including but not limited to health and safety assessments, transportation, labelling, potable, food contact, internal auditing of all product regulatory and other requirements, regulatory assessment of proposed product changes, perform hazard assessments for MSDS development, author MSDS and product label content
  • Respond to external, and internal (GE Corporate) requests for product regulatory information, support customers with product regulatory issues, and interact with governmental and non-governmental agencies on product registrations / certifications
  • Process all Support Central workflows in Product Questionnaires [PQ’s], New Raw Material Introductions, Sub/Alts, and all MMOC to meet the assigned cycle time targets
  • Maintain a thorough knowledge of emerging regulations as they apply to products
  • Submit required reports and communications with regulatory agencies
  • Support Variable Cost Productivity [VCP] and Direct Material Productivity [DMP] projects in execution
  • Influencing: The ability to influence is a high priority competency requirement to all internal partners/external customers will be fundamental to achieving success
  • Business Focus: As a member of the SCPC team, you must understand the importance of meeting all performance & KPI targets and understand the direction of the global, regional GE Water strategy
  • Leadership & Teambuilding: As you are also part of a wider APAC team, you will need to be a “team player” in terms of sharing best practice and being prepared to cover for, and assist, other SC Team Members as required
  • Decision Making: You will make and be actively involved in frequent decision making over cost out initiatives and determining the appropriate support required to assist the GE Power & Water growth imperatives
  • Communication: You will need to have highly developed communication skills to communicate with all levels of the organisation; Participate in team meetings and participate in a positive, results-oriented work environment that is focused on EHS, quality, on-time delivery and continuous improvement
  • Job Specific Knowledge: You will have a good understanding of the water business, and develop the appropriate strategy and will conduct yourself in accordance with the GE’s Beliefs, EHS policies & Spirit and Letter obligations at all times
12

Compliance / Quality Specialist Resume Examples & Samples

  • Provides oversight of Cerner Quality System components (e.g. CAPA, Document Control, CHIA, Objectives and Measures, etc.)
  • Authors, edits, and reviews quality communications (e.g., policies, procedures, and training) and makes recommendations for updates
  • Disseminates CQS communications to individuals, groups, and company-wide as necessary
  • Has the knowledge to perform document control functions
  • Guides Quality Improvement activity across the organization
  • Leads organizations in the development and implementation of measureable Quality Plan objectives and results
  • Analyzes CQS policies for the purpose of improving CQS participation and strengthening the CQS culture across all corporate levels
  • Defines and develops agendas for quality-related meetings and leads or participates as necessary
  • Proactively monitors attendance for corporate/required training courses and provides any additional training resources needed
  • Mentors and consults on Cerner Quality System activities and processes
  • Monitors and audits the group’s team-level processes to ensure consistent compliance
  • Keep up-to-date on changes to significant regulatory and applicable agency’s standards through communication with Regulatory Affairs and other external agencies, as applicable to the associate’s domain
  • Works with appropriate resources to ensure that all action items pending from internal and external audits and Management Review Meeting are resolved
  • Facilitates the Complaint Handling (CHIA) process as applicable
  • Facilitates client notifications regarding complaints (CHIAs) as situations merit
  • Monitors and performs trending on root cause analysis activities within assigned group and participates as needed
  • Identifies and provides closed loop feedback on process improvement opportunities by resolution of complaints, or by analysis of quality metric or process review trends for the group
  • Identifies CAPA items and oversees documentation of, and response to, CAPA items for the group
  • Escalates and works with senior management on resolutions to overdue quality items or any negative trends identified
  • Acts as liaison to RA/QA for group
  • Proactively supports the quality initiatives, corrective and preventative actions, and quality measures by ensuring timely updates and escalating concerns and non-compliances
  • Performs other responsibilities as needed
  • Works in accordance with corporate and organizational security policies and procedures. Understands personal role in safeguarding corporate and client assets. Takes appropriate action to prevent and report any compromises of security within scope of role
  • Bachelor’s degree or equivalent related experience
  • 6-12 years business experience
  • Background in computer usage and computer technology
  • Previous regulatory and/or quality assurance experience/exposure
  • Healthcare related experience preferred
  • Strong grammar, usage, proofreading and editing skills
  • Ability to clearly present information, both orally and in writing
13

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Support and facilitate corporate or T&D compliance and quality management initiatives includes Sarbanes-Oxley (SOX) Compliance quarterly certification, corrective action plan tracking program, Approval Authorization Matrix (AAM) review, critical business records (CBR) initiative, or QA Change Management review, etc
  • Provide advice and consulting on related quality matters. Meet with internal clients to review findings which include issues and recommendations for Senior Management; assists control owners, technical subject matter experts, compliance managers, and program managers ensuring corrective action plans and controls are designed to remediate identified gaps and risks
  • Demonstrate skills in control rationalization and improving efficiency and effectiveness of internal controls process design through effective collaboration and interaction with program or process owners
  • Prepare presentations and reports on quality assessment results to key stakeholders or owners of the process/compliance requirements
  • Perform all tasks in a safe manner in compliance with company safety policies and according to applicable regulations
  • Four or more years of experience in audits, assisting in the development of quality assurance programs, performing QA assessments and compliance reviews
  • Two or more years of experience using statistical methods to identify trends and advanced data analytics or modeling to drive compliance and detect abnormalities and evolving risks
  • Two or more years working with legal and regulatory requirements
  • Bachelor’s degree or master degree in engineering, project management, business, finance or a related discipline
  • Experience working collaboratively with operations staff to drive quality improvements and deliver necessary compliance requirements while maintaining a collaborative environment between functional areas
  • Knowledge of industry best practices and standards in the field of risk management, compliance, and/or quality assurance
  • Experience working in CA regulated utility/Transmission and Distribution (T&D) environment and applying regulatory and legislative compliance for utilities (FERC, NERC, CPUC, etc.) and financial reporting (SOX)
  • Certificate and/or Licenses: Industry certification in auditing: CIA or CPA; or in other related quality management professional certification: CMQ, CISA, CQA, CISSP, CISM, CSQE, CGEIT, and/or CRISC
14

Compliance / Quality Specialist Resume Examples & Samples

  • Coordinate resources which may include people, data, and processes
  • Initiate and develop relationships with internal/external constituencies and provide support
  • Provides service and support to the regulatory program
  • Ensure process documentation is clear, relevant, and meets regulatory requirements
  • Ensure timely updates to escalate concerns and non-compliances
  • Facilitate formal continual improvement processes
  • Provide audit support for regulatory programs and other external audits
  • Bachelor’s Degree or equivalent
  • At least 1 year of IT or Health Care work experience
  • At least 1 year of Compliance and/or Regulatory work experience
15

Compliance / Quality Specialist Resume Examples & Samples

  • Knowledge of healthcare industry and billing/reimbursement practices
  • Previous regulatory, compliance and/or quality assurance experience
  • Ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines
  • 1+ year of previous regulatory and/or quality assurance experience
  • 1+ year of Healthcare experience
  • 1+ years of auditing experience
  • CHC, CPC, RHIT Certifications
16

Quality Assurance & Compliance Specialist Resume Examples & Samples

  • Performs phone quality reviews; monitors inbound and/or outbound calls to analyze and evaluate customer service skills against established phone quality metrics, including but not limited, to call process measurements, accuracy of information provided, tone of employee, effective call management, and demonstrated professionalism using a proprietary Call Scorecard System
  • Documents quality issues and performance measures for management review; analyzes results and recurring trends; provides feedback to management concerning these findings
  • Provides feedback to offer positive reinforcement and drive continuous improvement
  • Demonstrates, advocates, and reinforces a positive team environment, professionalism, and the need to present a positive image of the company when interacting with customers
  • Participate in and facilitate calibrations providing feedback in a concise and constructive manner
  • Complete quality projects designed to measure business compliance with certain regulatory requirements as needed
  • 2-3 years customer support experience in a high volume contact center with 1+ years of experience in a quality assurance role
  • Working knowledge with Microsoft Office Applications (Outlook, Excel, Word, and Internet Explorer)
  • Motivated self-starter with solid organizational skills, strong listening, verbal, and written skills
  • Ability to abstract information from multiple sources and input detailed, accurate information
  • Passion for working in a fast-paced environment, with the ability to adapt quickly to change
  • An exemplary work ethic, a “get it done” attitude and high personal accountability
  • Self-motivated critical thinker with the ability to work independently
  • Strong organizational and prioritization skills, with a proven ability to manage multiple projects and deadlines effectively
  • Ability to maintain objectivity and lack bias in evaluations
  • Proven ability to exceed customer service standards
17

Quality Specialist, Systems & Compliance Resume Examples & Samples

  • Review incursions into classified areas for process and environmental impact and approve accordingly
  • Conduct periodic shop floor audits to ensure cGMP compliance
  • Ensure proper control of materials via product investigations
  • Assist regulatory groups by providing documentation to support the approval of licensure supplements and new product license registrations
  • Minimum 3 -7 years’ experience in pharmaceutical operations, technical services, and/or quality operations with at least 2 years in a quality function or targeted training in quality to perform the defined responsibilities
  • Experienced in the methods and approaches of conducting environmental monitoring
  • Experienced in the methods and approaches of conducting quality audits
18

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Responsible for the handling of change requests from the departments, such as Master Batch Records (MBRs), Specifications (SPECs), General Changes (GENs), etc
  • Also process art work changes, such as changes on texts or layouts and ensure, that parts lists will be correctly handeled and changes has been implemented
  • Create internal reports
  • Response on internal and external requests, such as compliance issues, registration queries and regularizations
  • Develop, check or revise pharmaceutical Quality Agreements; for example compare contests with standard operating procedures or other internal Regulation
  • Prepare on time yearly Product Quality Reviews
  • Create proposals for customers and take care of financial management
  • Revise or create standard operating procedures on work stations and/or improve their systems and provide trainings
19

Compliance / Quality Specialist Resume Examples & Samples

  • Ensures that all activities related to the investigation and resolutions of non-conformities are performed in a timely manner and in compliance with Regeneron procedures and regulatory requirements
  • Leads and participates directly in the investigation process
  • Writes and/or reviews investigation reports
  • Ensures Corrective & Preventative Actions are appropriate, are implemented as planned, and have the intended effectiveness
  • Identifies recurring events and ensures appropriate actions are taken, such as Management notification
  • Keeps team members informed of the status of assigned work
  • Leads and manages Change Controls for External Manufacturing
  • Works with the team to develop robust training programs
  • BS in chemistry, biology or related field with 3– 5 years experience in leading investigations/change controls in a cGMP environment. Will consider Bachelor’s degree in other discipline with relevant experience
  • Must have detailed knowledge of industry best practice and current regulatory expectations concerning sterile drug product or medical device manufacturing
  • Must have direct experience performing review of Manufacturing/Validation/Quality documentation in cGMP biopharmaceutical /drug substance or aseptic processing
  • Experience working with contract manufacturing organisations an advantage
  • Proficiency in French or German would be an advantage
  • Risk assessment and risk management experience an advantage
  • Ability to prioritize, monitor and report on daily activities in order to meet internal and external customer needs on time of established timelines in a fast-paced environment
20

Quality Assurance Compliance Specialist Resume Examples & Samples

  • Stay abreast of all bank, regulatory and state requirements. Identify new requirements or rules that require changes within Consumer Lending and test for accurate adherence to the new requirements. Ensure all policies and procedures are followed. Provide management reporting
  • Review underwriting of certain loan types, focused on HELOC and complex transactions
  • Provide recommendations on appropriate course of action related to their findings. Inform management of audit findings, trends and concerns through monthly management reports
  • Research relevant requirements and changes as they relate to the entire Consumer Lending operation. Route to appropriate Business Unit Managers and test compliance. May direct training on specific changes as needed
  • Fully versed on all compliance regulations as related to Consumer Lending functions. Monitors for compliance related changes and disburses information to pertinent business unit
  • Aid in complying with appropriate bank, regulatory, and state specific document and servicing requirements
  • Respond to requests of other departments in a timely manner
  • Occasionally assume additional duties as assigned including: back-up coverage and other assistance as needed
  • Minimum 3 years of experience in Consumer/Mortgage Lending, Real Estate, or equivalent industry. Experience in Consumer Loan Processing, Servicing, or Underwriting preferred
  • Consumer Loan servicing experience will be given particular priority, especially previous experience with LaserPro, DecisionPro or Mortgage Servicing Platform (MSP) software
  • Must be a proven self-starter, dependable, accurate in completing responsibilities with strong attention to detail and organizational skills
  • Excellent communications skills: phone, personal contact/verbal and written
  • Strong desire and ability to work with employees and customers in a co-operative, professional and friendly manner. Able to work as a part of a team and with people of diverse backgrounds. Proven ability to work with a variety of personality types in diverse situations, at all times maintaining a professional demeanor
  • Ability to work independently, set priorities and handle multiple tasks
  • Must exercise good judgment, accept responsibility and handle confidential information
  • Strong abilities in problem solving, researching and decision-making
  • Willingness to assume additional duties/projects as required
  • Able to accept and facilitate change
  • Ability to learn quickly is not afraid to ask questions and take instruction constructively
  • Able to work within tight deadlines and under extreme pressure
  • Keyboarding skills and proficiency in Word/Excel/Outlook and the internet with ability to learn new software applications
  • Regular and punctual attendance required. Must be able to work overtime as needed
  • This position requires operation of a PC and viewing information on a PC monitor. Must be able to sit for many hours each day. Must be able to communicate via telephone and possess dexterity to include filing, reaching and bending