Cleaning Manager Resume Samples

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N Green

Newell

Green

2613 Jaylin Row

Houston

+1 (555) 419 1555

2613 Jaylin Row

Houston

Phone

p +1 (555) 419 1555

Experience Experience

Houston, TX

Cleaning Manager

Houston, TX

Gibson, Cartwright and Bruen

Houston, TX

Cleaning Manager

Working alongside the Business Process Manager and Director, they will assist with the management of the customer relationship during the change process
Developing, leading and/or supporting business improvement projects/initiatives
Implement attendance and performance standards as directed by the Operations Manager
Development and management of a self delivered cleaning solution
Monitor and control quality of work carrying out monthly performance monitoring checks
Assist in undertaking health and safety risk assessments on the cleaning functions
The Cleaning/Maintenance Services Manager is a working staff member who is responsible for overseeing, scheduling, and managing the cleaning department as well as performing miscellaneous cleaning and maintenance duties during and after events. The Cleaning/Maintenance Services Manager reports to the venue Operations Manager

Detroit, MI

Cleaning Service Delivery Manager

Detroit, MI

Goyette-Effertz

Detroit, MI

Cleaning Service Delivery Manager

Provide details of the positives and negatives in contracts to encourage constant improvement
Provide evidence of service efficiency and improvements whilst delivering productivity gains
Development and management of Continuity planning
Deliver Contractual Compliance, meet or exceed Key Performance Indicators (KPI’s) or Service Level Agreements (SLA’s)
Contractual responsibility including the management of the Target Operating Model (TOM)
Produce all monthly and quarterly management information for the provision of cleaning services to your region
Quarterly attendance to CoE meetings and provide complete and accurate monthly reports to CoE

present

Dallas, TX

Chemical Cleaning Product Development Manager

Dallas, TX

Pollich, Turcotte and Reilly

present

Dallas, TX

Chemical Cleaning Product Development Manager

present

Provide overall direction to the division chemical cleaning project sales effort, not to be greatly involved in day to day work
Identify potential targets and develop individualized strategies to convert targets into customers
Actively pursue potential targets – networking with other Veolia business units and locations as necessary
Develop proposals, estimates, and procedures in planning for projects
Establish computer tracking of projects status
Develop personal plan to achieve annual sales goals
Actively use Salesforce.com and manage Opportunities through the system

Education Education

Bachelor’s Degree in Related Field

University of Memphis

Bachelor’s Degree in Related Field

Skills Skills

BICS qualification (desirable)
Supervisory skills, but with the ability to work as a member of a team
Basic numeracy and literacy
Manage Cleaning Supervisors and Cleaners
Self-motivated and works well under pressure
Flexible to carry out a variety of tasks as requested
Cleaning experience
Plan and coordinate all day of show cleaning objectives
Define goals and communicate these goals to the Cleaning Department
Ensure the venue is prepared for the next day/next performance before leaving shift

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Cleaning Manager Resume Examples & Samples

Provide emergency/unscheduled cleanings as needed
Combination of 3-5 years experience in a role similar to this position
Strong computer skills in Outlook, Excel, Word, PowerPoint and other related computer programs
Strong organizational skills

Cleaning Services Manager Resume Examples & Samples

Operate light duty machinery such as floor cleaners
Respond to guest and staff inquiries in a helpful fashion
Setup/teardown of event operating elements such as tables and chairs
Light repairs and maintenance of restrooms, painting, sweeping, outside maintenance such as power washing and snow removal on event and occasionally non-event days
Physical Requirements

Cleaning Services Manager Resume Examples & Samples

Ensures and makes arrangements to repair and/or replacement of used damaged equipment
Interviews, selects, trains, supervises, counsels and disciplines cleaning service staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments
Work in conjunction with the Operations Manager to manage all operational cleaning processes within the annual facility budget
Ensures a pre and post show cleaning checklist is completed to ensure that essential aspects of the venue are clean and in a functioning order
Addresses any specific show items

Cleaning Manager Resume Examples & Samples

Plan and allocate work to ensure effective use of personnel at all times
Coordination of Train-Care cleaning staff at Old Oak Common Depot and Outstation siding, including agency staff employed to undertake such cleaning duties
Ensuring that all Train and Depot cleaning activities are planned to achieve the most efficient use of resources
Responsible for the management and recruitment of staff under your direct control, and interfacing with the Cleaning Audit & Train preparer’s
Manage shift rosters
Manage and implement Bombardier’s Health, Safety and Environmental policy - carry out risk assessments on working methods, chemicals and equipment used, plus maintain documentation and ensure that all complies with legislation
Adhere to all aspects of the Safety Management System for work being undertaken by your function
Ensure quality checks of trains and depot facilities
Responsible for delivering the requirements of the Maintenance Services and Performance Regime for train cleaning
Ensure that all cleaning benchmarks and aesthetic condition standards are achieved and maintained with regular audits for both the trains, and offices within Old Oak Common
Manage the internal state of repair of trains resulting from graffiti or vandalism
Produce accurate and timely reports and key performance indicators as required by the Maintenance Services within the Rolling Stock & Depot Service Provision Agreement
Management of the cleaning budget and procurement of materials and equipment associated with train and depot cleaning activities
Produce accurate and timely reports and maintain budgetary control of all labour and materials
Management of waste disposal, laundering and re-cycling associated with train and depot cleaning activities
Relevant cleaning management experience, preferably within a servicing environment (e.g. rail, avionics, armed forces)
Education: ideally level 4 NVQ or equivalent
Staff coordination/leadership experience
Very good planning and organizational skills
Customer orientation
Strong sense of accountability
Strong verbal and written communication skills, excellent English language skills
Commercial and financial awareness (e.g. budget)
Knowledge of HSE regulations, risk assessments related to own work area

Process / Cleaning Validation Project Manager Resume Examples & Samples

Ensure all computerized systems are qualified in compliance with Data Integrity policies and regulatory requirements
Co-ordination / direction and active participation in the validation of site equipment,facilities, utilities, processes and software in compliance with AbbVie policies, FDA, European cGMP and GAMP standards
Generation/maintenance of the Validation Master Plans
Generation/maintenance of Project Validation Plans
Generation of validation protocols and final reports to cGMP standard
Review / approval of all protocols and final reports
Management of validation change control process
Adheres to and supports all EHS standards, procedures and policies
Is a site SME on all Validation issues and provides guidance on same
Pharmacist, Engineer (Master, Dipl Ing)
3-5 years experience in pharma environment, especially manufacturing
Considerable experience working in a cGMP environment. Familiarity with the Regulatory and QA issues surrounding the manufacture
Previous experience in Product Development, CTS or supervisory experience in a busy production environment is desirable
Judgement, initiative, concern for excellence, providing direction, technical skill & competence, teamwork & problem analysis, driving the business
Good communication and motivation ability is required
Strong written and verbal communication skills
Fluency in English is requirement in order to communicate with required colleagues globally
Ability to work off-shift to provide round the clock technical support as part of team during process validation and process improvement activities

Chemical Cleaning Project Manager Resume Examples & Samples

Ensuring Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
Plan operations to optimize facility efficiency with regards to operations, work force utilization, materials and equipment
Interfacing and dealing with clients directly
Track productivity for labor and material costs
Create schedules
Assign jobs and provide guidance and supervision to all employees assigned to the project
Provide project progress and schedule reports to the Clean Harbors’ management group
Ensure that all resources assigned to a job are readily available, and that employees are properly trained and equipped
Minimum 3+ years management or supervisory experience
Project Management experience an asset
Minimum of 5-years chemical cleaning/industrial cleaning experience
Proficient in computer systems
Ability to travel 25% of the time

Project Manager Tank Cleaning Resume Examples & Samples

Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
Manage, operate and maintain Company facilities within budget guidelines
Plan operations to optimize facility efficiency, operation work force utilization, materials, supplies, equipment, and tools, including tracking productivity for labor and material costs
Analyze and control operational expenditures to conform to budgetary requirements
Ensure compliance to job specifications, including seeing that immediate corrective action is taken
Ensure that the quality of work meets or exceeds established company guidelines
Make job assignments and provide guidance and supervision to all employees assigned to the project
Assure that everyone assigned to a job is properly trained and equipped, and ensure materials and supplies needed to do the job are ready and available, including implementing and maintaining a level of cross training so effective functional backups can guarantee continuous service operation at all times
Establish, maintain, and enforce a preventive maintenance program for all assigned machinery and equipment, including keeping machinery, equipment, and work areas clean, safe, and well maintained
Provide input and feedback to branch management on bids before submission to the client
Monitor branch spending on equipment maintenance

Cleaning Account Manager Resume Examples & Samples

A clean driving license is essential
Good and effective interpersonal skills and the ability to interact at all levels
Demonstrable understanding of working within a domestic cleaning environment
Demonstrable understanding of the NHS

Manager, Boiler Cleaning & Technical Support Resume Examples & Samples

Preparing and implementing short and long term product and strategic market plans based on identified customer needs, trends and competition. Establishes booking and sales commitments
Tracking and maintaining booking potentials, working close with our sales team and the customer. Maintaining knowledge of current market trends
Managing and directing the activities of engineers and technical personnel in product design, product improvement, proposal support, technical support and sales support
Overseeing and participating in proposal pricing preparation; reviewing and approving margins
Providing expertise of engineers and sales support specialist in business support
Reviewing monthly financial statements for budget and expense control purposes
Establishing and maintaining effective communication channels with direct reports; conducting performance appraisals and recommending personnel action
Bachelor's Degree in a related engineering field with management experience
10 years of applicable experience, including supervisory experience of 5 to 15 people
15 to 20% travel

Cleaning Manager Resume Examples & Samples

Complete weekly time sheets and submit to the Facilities Manager
Ensure the correct procedures and policies are followed at all times
Monitor and control quality of work carrying out monthly performance monitoring checks
Maintain a professional relationship with colleagues, customers and clients alike
BICS qualification (desirable)
Supervisory skills, but with the ability to work as a member of a team
Flexible to carry out a variety of tasks as requested

Cleaning Team Manager Resume Examples & Samples

Interviews, selects, trains, supervises, counsels and disciplines cleaning staff for the efficient operation of the cleaning department
Organizes and conducts meetings and communicates pertinent information to staff
Schedules and directs staff in their work assignments
Moves throughout the property and conducts weekly inspection to monitor and take corrective action when needed
Maintains inventory of supplies and orders all supplies as necessary
Provides guidance and improvement and implements necessary adjustments
Organize and oversee preseason and postseason cleaning of venue in all areas
Manage staff who will clean venue and grounds before and after each show, including but not limited to (seating areas, lawn restrooms, parking lots, dressing room and backstage)
Focus on waste costs and strive to divert material from landfill using company recycling initiatives and action plans
Manage staff who will work during events, removing trash, sweeping the plazas, and providing clean-up assistance as needed inside the seating area
Accomplish additional tasks as assigned by Operations Manager
Handle multiple tasks simultaneously
Work in a fast paced environment and handle heavy workload that can present stressful situations
Follow oral and written instructions and communicate effectively with others in both oral and written form
Basic knowledge of Microsoft office programs (Outlook, Excel, Word)

Cleaning Manager Resume Examples & Samples

Contract Management and Compliance with regards to all cleaning activities as required in the TSA Contract
Responsible for the recruitment, setting up and ongoing management of the depot based cleaning team
Management and supervision of cleaning teams undertaken the cleaning activates on a shift bases
Responsible for providing clarity and direction to the depot cleaning teams as and when required Undertaking internal and external cleaning assessments and audits as required at the depot. Working closely with the depot Shift Production Managers and Production team to ensure that allocated sets undertake internal and external cleaning to the required standards
To manage contracted cleaning activities for the GWR Hitachi fleets fleet as required
Delivery of the operational cleaning plans, block cards, route cards and cleaning documents that will be required at the associated maintenance depot
Daily management of the KPI cleaning regime and associated KPI reporting
Document and record all cleaning activities as required to support the customer passenger service
Materials and staff planning in conjunction with the associated cleaning requirements
Ensure the cleaning teams are trained to the required standard including the use of the necessary I.T. systems to support the capturing of all cleaning KPIs
Recording of KPI failures on KPI scorecards though the associated I.T. Systems
Assurance of train presentation standards to the Train Services Agreement Cleaning KPI’s
Develop a strong working relationship with stakeholders and continuously improve train cleaning standards to result in the achievement of high KPI scores and avoidance of KPI Standards failures
To develop, supervise and continuously improve the quality and standard of all train cleaning activities
Ensure the cleaning teams undertake the Catering Equipment checks and report any defects to the maintenance team leader. Ensure all defects are recorded in the maintenance management systems
Undertake night time cleaning audits as required
In service cleaning audits of the train at turn around locations and while in service
To control and monitor the correct use of appropriate train presentation cleaning materials and bring anyd improvements to the Cleaning Standard Manager
To control and monitor the use of cleaning and equipment, bring anyd issues to the Cleaning Standard Manager who will support the repair or renewal of equipment
Promote Health and Safety within the cleaning team and raise awareness amongst all staff of appropriate Health and Safety Regulations
Produce monthly reports to include KPIs as required and directed by the Cleaning Standards Manager
In line with the company sustainability policy ensure effective and economical use of equipment and materials
To actively support company equality, diversity and inclusion policies
To carry out any other reasonable duties and responsibilities commensurate with the grading and level of responsibility of this position
Previous experience of Cleaning Supervision to exacting standards

Global Insights Manager, Cleaning Essentials Resume Examples & Samples

Build and drive learning plans and design, execution, and analysis of the fundamental types of consumer and category centric research to address business issues and opportunities: Foundational consumer understanding, media and claims work, strategy activation, ethnographies; Shop-a-longs and in-store intercepts; Sydicated data, On-line custom research, SPSS/MR Table analysis tool, In-store observations, Brand Health, packaging, etc
Provide consultation and perspective to all levels of sales/marketing management on key business decisions, integrating insights/research with an understanding of the broader business context
Leverage consumer understanding to drive strategic impact and drive growth on our businesses
Work with Brand to create demand creation and marketing strategy, drive the business priorities, and be the objective source of the consumer to drive the largest business impact
5-7 years of previous business experience
Market Research/Brand Insight background
Strong leadership skills - ability to develop a vision and lead team
Passion - demonstrated passion for insights and their application to drive the business
Courage - willing to speak up and take an unpopular stance
Synthesis - ability to integrate varied information into a holistic and cohesive perspective
Technical skills - strong research skills, experience and critical thinking ability

Manager, Cleaning Operations Resume Examples & Samples

Lead Day Custodial operation through planning/direction of management and hourly team members
Complete frequent housekeeping/Safety inspections of On Stage and Backstage areas
Develop strategies to accomplish business goals
Develop annual budget for labor, other expense, and capital expenditures
Develop staffing and succession strategies and plans
Monitor Guest comments and behaviors to seek ways to enhance the Guest Experience
Ensure compliance with OSHA codes, proper Safety standards, MSDS requirements, and emergency procedures
Form 6 or above
Minimum 5 years of experience in managing employees
Mininum 2 years of practical experience in Custodial-related field
Strong strategic planning skills
Excellent analytical/reporting skills
Excellent communication, interpersonal and organizational skills
Fluent in both written and spoken English and Cantonese

Cleaning Operations Night Manager Resume Examples & Samples

Coordination of hiring, discipline, scheduling, and management of all post-game cleaning and temporary staff
Conduct training and daily supervision for all post-game staff, janitors, and temporary staff
Manage all aspects of temporary staffing as needed
Adhere to all MSDS rules and regulations
Manage and oversee all cleaning equipment
Monitor all cleaning supplies and product inventory and report to Cleaning Operations Manager
Assist with the ballpark winterization and start up cleaning process
Oversee staffing and management of cleaning operation for Supplemental Events
All other duties as assigned by Cleaning Operations Manager
Assist with Cleaning Operations day to day projects
Assist and coordinate off season task list
Assign badges and keys as needed
HS Diploma/Equivalent with ten years of facility cleaning experience or a Bachelor’s Degree with five years of facility cleaning experience
A minimum of two years of direct supervisory experience
Educated in equipment maintenance and repair
Able to work flexible shifts
Proficient in Microsoft Office

Cleaning Service Delivery Manager New Resume Examples & Samples

Financial including overall Profit and Loss (P&L) responsibility
Contractual responsibility including the management of the Target Operating Model (TOM)
To be accountable for the efficiency, monitoring and delivery of a high quality cleaning service
Manage and reduce Health and Safety issues
ISO 9002 and ISO 14001 ongoing compliance Operational Accountabilities
Deliver Contractual Compliance, meet or exceed Key Performance Indicators (KPI’s) or Service Level Agreements (SLA’s)
Provide evidence of service efficiency and improvements whilst delivering productivity gains
Participation of benchmarking within the wider Carillion to ensure high quality cleaning service
Audit the cleaning service in line with contractual obligations
Development and management of Continuity planning
Provide details of the positives and negatives in contracts to encourage constant improvement Knowledge and Applied Skills
Participation to gain industry recognised qualification
Have a genuine desire to be a team leader and be approachable
Be a good communicator

Cleaning / Manager Resume Examples & Samples

Conducts pre-event inspections of all venue areas, prior to opening to ensure cleanliness of areas
Any other task as assigned by the Operations Manager
Work with scheduling payroll administrator to ensure that all staffing needs are met
Budget appropriately for each show's needs while working to reach the overall operating per/head goal
Strong relationship building and communication skills

Cleaning Manager Resume Examples & Samples

Purchases and re-orders and maintains adequate supplies and inventory of cleaning products
Attention to detail , quality and accuracy
Cash handling skills

Cleaning Account Manager Resume Examples & Samples

Ideally have experience of carrying out a similar Cleaning Managers role
Good organizational and time management skills
Experience of working within a customer focused role
Good verbal and written communication skills, Approachable for team members and clients
Experience of managing a team with a track record in people management & development
Experience of scheduling staff Rota’s as well as running and setting up payroll

Security & Cleaning Services Manager/c Resume Examples & Samples

Induct, coach, support and motivate employees in order to develop and improve their performance, to meet customer, commercial and contractual requirements and to ensure commitment to inclusivity and the maintenance of appropriate behaviour and conduct in line with Group Minimum Standards
Maintain effective communication to all stakeholders within area of responsibility to ensure the sharing of consistent, accurate and relevant information
Manage the accurate recording of data in line with operational procedures and the contractual specification
Create and maintain a working partnership with customers and other agencies to optimise service delivery and contract growth
Develop and manage the budget/forecast for own area of responsibility ensuring that identified financial targets are achieved whilst meeting all contractual / commercial requirements and ensuring that company assets are successfully maintained
Completion / submission of company documentation as required, ensuring systems and files are fully maintained
Improving Security Officers retention through pro-active contact, support and coaching, addressing their issues and concerns in a timely manner
Coordinate the production, maintenance and dissemination of instructions, manuals, reports, documents and information to ensure all relevant stakeholders are informed
Knowledge and awareness of the Security Industry
Commercial focus – basic financial awareness and business planning skills
Demonstrable Contractual/Commercial experience
Experience of project/work planning, monitoring and reviewing would be an advantage
Health & Safety qualification – IOSH/NEBOSH would be desirable but training can be offered
Excellent written and oral communication skills
Unrestricted right to work full time in the UK for a minimum period of 12 months
Be fluent in spoken and written English
Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period
Security Officer/C551/84960/3

Grain Cleaning Plant Manager Resume Examples & Samples

2+ years experience with Seed Cleaning Equipment
2+ years of Supervisory Experience
Experience with Loading/Unloading Rail is a Plus
Mechanically Inclined
Must have excellent Communication and Customer Service Skills
Must have Organizational Skills
Must have the ability to stand for long periods at a time

Cleaning Manager Resume Examples & Samples

High school diploma or equivalent required, college degree preferred
Previous cleaning/janitorial experience is a plus
Available to work irregular hours including nights, weekends, holidays
Previous experience with cleaning machinery is a plus
Must be able to stand/walk frequently during shift
Honesty and high moral standards
Professional, reliable, team player

Cleaning Manager Resume Examples & Samples

Manage Cleaning Supervisors and Cleaners
Plan and coordinate all day of show cleaning objectives
Define goals and communicate these goals to the Cleaning Department
Manage the upkeep of all cleaning equipment and supplies notifying Director of Operations when supplies need to be ordered
Ensure the venue is prepared for the next day/next performance before leaving shift
Ensure supply rooms are fully stocked and maintained
Follow all health and safety regulations
High School GED
Proven experience as a cleaning manager
Excellent planning skills, leadership abilities, and clear communication

Global Product Manager Cleaning Equipment & Chemicals Resume Examples & Samples

60% time to define and re-adjust depending on market dynamics the cleaning equipment roadmap with regional counterparts and with market input, 40% of time to Floor Care chemical portfolio, including Front End Innovation for new chemical development aligning with regional counterparts
Manage, develop and innovate Global product and SKU portfolio including complexity reduction, portfolio simplification and product life cycle management
Supporting large International sales activities and align on training needs with regional marketing directors
Contribute to Machines roadmap including chemicals and drives innovation process and provides input for innovation priorities and projects to R&D organization in collaboration with the Subject Matter Experts
Contribute on input and drive strategic alliances / discussions with governmental and industry bodies in the traditional cleaning landscape
Collaborates with Global Machines marketing Director, Global Floor Care Chemical marketing Director and Platform VP Facilities and Machines to develop global strategy, marketing plan and annual calendar
Set, manage and is gate keeper for pricing guidelines and price positioning by product / SKU
Ensures execution, strategic alignment and feasibility of strategic projects in the regions
Work closely with sectors and regions to drive sustainable growth of the Cleaning equipment product portfolio and chemicals, is the product expert for the portfolio
Work together with Sales/Marketing regional and international leaders for Innovation roll out and cleaning equipment sales support
Bachelor’s Degree required (Master’s Degree preferred)
5+ years of experience in marketing / Innovation development
Ability to travel up to 50% (beginning will be 20-30%)
Ability to manage and work with people across boundaries
Worked within Cleaning Equipment industry or robotics or an adjacent business or CPG Experience is a plus
Ability to develop differentiated and relevant value propositions for the portfolio / product line
Skilled at activating portfolio/product strategy through all elements of the marketing mix
Excel in the development of marketing strategy and operational plan
Project management & strong analytical skills
Strong pragmatically approach with operational knowledge
Experience developing and utilizing market research
Ability to work vertically and horizontally in a global matrix organization
Experienced leader with proven marketing leadership capabilities in B2B environments

Patient Cleaning Manager New Resume Examples & Samples

Manage a team across all Service areas in a Zone(s) of the Hospital on a day-to-day basis ensuring full coverage of rosters and effective completion of duties in line with performance standards
Maintenance of standards of service including daily inspection and quality control, formal performance monitoring in line with the PPM’s and reporting as required in aligned Zone(s) of the Hospital
Ensure regular and proactive communication within the Hospital Zone(s) taking responsibility for team leadership and client liaison
Ensure that Soft Services staff are proactive in identifying and reporting maintenance defects etc as part of their daily duties
Building effective working relationships with senior ward staff/departmental Managers, patients and visitors to the Hospital, developing trust and understanding between the Services and Trust staff in aligned Zone(s)
Knowledge of CAFM and other systems that support in the delivery of performance monitoring data, KPI measurement and all other required management information
Assist in the management of supplies, chemicals and consumables relating to the delivery of all Soft Services. Stock control and issuing in line with procedures
Proactive management of infection control standards with comprehensive liaison with Trust infection control staff in aligned Zone(s)
General knowledge and use of domestic/portering and/or logistics/catering equipment to enable training on the correct usage, storage and cleanliness
Promoting a culture of customer service and the meeting of Carillion’s Values
Leadership of staff in a specific Hospital Zone(s) including assisting with recruitment, interviewing, induction, training, control of absence and timekeeping, appraisal, performance and standards of behaviour and dress
Previous experience in a similar role, ideally within the healthcare sector
Proven experience of managing a complex service with a diverse workforce in a customer/patient service environment
Experience of supervising a team
Knowledge of Food Hygiene and Health & Safety

Household Cleaning Preservative Assistant Manager Resume Examples & Samples

Technical project leaders
HDW project team
Home Care Preservative community
Regional Deploy Centers
Procurement
External suppliers

Cleaning Manager Resume Examples & Samples

Managing Account cleaning team and any subcontracted elements
Developing, leading and/or supporting business improvement projects/initiatives
Developing, leading and/or supporting the operational component of mobilisation projects
Development and management of a self delivered cleaning solution
Working alongside the Business Process Manager and Director, they will assist with the management of the customer relationship during the change process
Provide input to the sales process and contribute to bid solution
Management of ENGIE’s Soft Services Contract projects and planning the resources to deliver the required outcomes
Strategically bringing the Soft Services element of the contract in-house ensuring all activities are delivered within agreed budgets
Subject matter expert in janitorial service and able to develop best-practice solutions in this discipline
Extensive years operational leadership experience in Soft FM/janitorial environment
Data analysis skills – is able to assimilate data from a variety of sources and distil into a clear performance picture
Significant experience developing and implementing change plans that drive contract improvement in a service environment
Good commercial and financial acumen
Good presentation, influencing and motivation skills
Inspirational people leader with experience of managing teams

Global Insights Manager, Cleaning Division Resume Examples & Samples

Continue to Build a World Class Global Insights Organization
Live the Global Insight department vision and strategy and help pave the path for the future of Insights
Drive and optimize Corporate Insights model for Cleaning Division --Laundry brands
Participate in recruiting, training and developing initiatives catered to your needs
Leverage Insights and Foresight Resources to Achieve Business Objectives
Be strategic thought partner and leader for all multifunctional business partners to guide the company to make the best decision for the consumer
Help uncover opportunities for growth and future trends and own application to the business
Ensure development of effective and efficient research plans and manage spending to achieve business results
Drive Functional Excellence
Build and drive influential learning plans, including research design, execution, analysis, and team communication of fundamental types of consumer and category centric research to address business issues and opportunities: Foundational category and product needs, attitudes, and behaviors; brand health, positioning and marketing planning; foundational purchase behaviors; strategy activation; product & package guidance and validation
Develop and drive learning opportunities and the voice of the consumer through all business decisions and work with multifunctional team to identify and address correct business questions and issues
Leverage Broad Based Business Knowledge and Develop Business Partnerships that Contribute to Meeting or Exceeding Volume and Profit Targets
Provide consultation and perspective to all levels of sales/marketing/R&D management on key business priorities, integrating insights/research with an understanding of the broader business context
Work with Brand to create demand creation and marketing strategy , be the objective source for insights on brand health, advertising performance and drivers, consumer segmentation, media target activation
Work with corporate Sales Planning & Category Advisory Services to develop annual business plans for field Sales teams. Be the objective source on category purchase behaviors and foundational consumer insights that shape retailer activation
Work with R&D to enable consumer-led risk management of product-based profit choices. Be the objective source on consumer-noticeable performance and foundational packaging design principles
Market Research/Brand Insight/Shopper insights background
Results Orientation - proven driver of business impact
People -- Ability to coach and lead by example
Communication - strong written, verbal and persuasive skills; can effectively influence
Collaboration - ability to work with varied functions and roles to effectively drive results
Business Acumen - strong understand of business operations and passion to play a business role

Event Cleaning Manager Resume Examples & Samples

Job Functions
Keep the venue safe and clean at all time
Ensure all restrooms are in neat order before, during, and after the event
Supervise crew during event, maintain constituent radio communication with team and leadership
Direct team to positions and ensure each team member has the necessary tools to complete their tasks

Chemical Cleaning Product Development Manager Resume Examples & Samples

Provide overall direction to the division chemical cleaning project sales effort, not to be greatly involved in day to day work
Develop personal plan to achieve annual sales goals
Track quotation win vs. loss record to determine pricing strategies
Network with clients and others to determine competition strategies
Look ahead and coordinate with Chemical Cleaning General Manager/Director to have adequate manpower, equipment, and chemistry available as needed
Actively participate in feedback and post-job evaluation portions of projects
Provide input into requirements for sales aids; brochures, literature, case histories, etc
Communicate with client personnel to identify trends in market which will affect Veolia
Outstanding knowledge of customer’s industry with regards to needs of maintenance, services, and operations
Skills in planning and coordination
Awareness of administrative functions dependence of timely information flow
Adequate computer skills; spreadsheets and word processing
Demonstrates effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines

Cleaning Service Delivery Manager Resume Examples & Samples

Quarterly attendance to CoE meetings and provide complete and accurate monthly reports to CoE
Implement and comply with the Carillion Cleaning Strategy to ensure the efficient, consistent and effective service delivery
Manage and implement all Carillion Health & Safety process and procedures
Ensure a fully engaged and motivated team
ISO 9002 and ISO 14001 ongoing compliance
Customer engagement and development of relationships
Deliver against TOM and identify, participate and implement Cost Improvement Programs (CIP’s)
Produce all monthly and quarterly management information for the provision of cleaning services to your region
Risk and asset management
Equipment, Materials and People management and ensuring Centre of Excellence guidance and procedures are complied with
Identify Business opportunities and cost for variations to service using the approved template
Provide details of the positives and negatives in contracts to encourage constant improvement
Able to perform role to the required standard within 1 month of completion of training
Good level of English both written and oral

Cleaning Services Delivery Manager Resume Examples & Samples

To manage the customer interface within an assigned region or location(s); ensuring a high profile in the day-to-day running of the sites, and provision of a consistently strong link with customers, guaranteeing appropriate and responsive reaction to address any and all client concerns
Analysis of budgetary information to assist in annual budgetary and monthly forecasting processes
Authorise payroll issues concerning staff within the portfolio of buildings under post holder’s responsibility (i.e. overtime, absence etc)
To manage excellent relationships with our client, our suppliers and other partners within a region
To ensure that the operational aspects of his/her region are delivered in accordance with the SLA by an agreed programme of qualitative checks and controlled measures and to rectify identified deviation where appropriate
To develop maximum profitable growth of the business through understanding client needs, maximizing the services delivered and championing excellent customer care
To ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture
To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner
To ensure that a Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client
To be an ambassador and leader of the business
To organise and facilitate regular Customer Forums and meetings with other key stakeholders as appropriate
To interact with all internal teams to discharge the consistent, effective and efficient delivery of planned and reactive tasks and in doing so, support best practice
To support customer and company audits ensuring optimum results are achieved
Assist in the establishment of systems of monitoring and control, designed to ensure appropriate control over all critical service points, to maximise customer satisfaction, minimise customer complaints and other adverse feedback
To ensure that records are held and updated as required
To manage the people resources effectively and efficiently to deliver the required services
To set objectives for direct reports and review monthly. Ensure same approach and mechanisms for all staff within area of responsibility
To ensure all new starters receive induction training in line with Company policies and procedures
To ensure Objectives, Performance Reviews and Job Chats are completed as per standing company policy
Company vehicle & fuel card
25 days annual leave + 8 bank holidayswith the opportunity to buy more holidays once you have been with a for a short while
Pension Plan
Carillion 'Thank You' Scheme, which offers flexible, tax efficient benefits such as child care vouchers, cycle to work scheme & discounts on high street brands