Business Continuity Management Resume Samples

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GW
G Witting
Gilbert
Witting
34776 Hoppe Lights
Philadelphia
PA
+1 (555) 734 9916
34776 Hoppe Lights
Philadelphia
PA
Phone
p +1 (555) 734 9916
Experience Experience
Philadelphia, PA
Business Continuity Management
Philadelphia, PA
Baumbach-Hickle
Philadelphia, PA
Business Continuity Management
  • Assisting Business Units in completing their testing programs
  • Assisting in Crisis Management response
  • Ensuring regulatory compliance
  • Reporting and analysis of Business Continuity metrics
  • Collaborating/leading global BCM initiatives and projects
  • Measuring and monitoring metrics which validate the effectiveness of existing policies and strategies
  • Producing and presenting training and awareness materials
Philadelphia, PA
Business Continuity Management Expert
Philadelphia, PA
Wisoky, Cronin and Brekke
Philadelphia, PA
Business Continuity Management Expert
  • You can work with all levels of management and motivate others, who in many cases may be in a more senior position
  • Provide BCM Governance and Risk Management for nominated EMEA locations
  • Develop Business Recovery Strategies and Business Recovery Plans
  • Support and lead crisis management process
  • Develop relationships across the regional BCM Teams, Business, IT and Global Business Services areas
  • You are proficient in Report writing and MS Office
  • Maintain repositories for BCM documentation, ensure BCM data integrity across BCM applications and tools
present
Boston, MA
Team Lead-business Continuity Management
Boston, MA
Hickle-MacGyver
present
Boston, MA
Team Lead-business Continuity Management
present
  • Ensure that Business Continuity program components (Business Impact Analysis, Risk Assessments, plans, strategies, etc.) are up to date and effective
  • Assist in the management and development of all elements of the BCM cycle
  • Manage emergency communications with Crisis Management Committee members, employees and emergency communications tools such as Fact24
  • Ensure that new projects/ processes are integrated into the existing business continuity plan with the help of change management team and the relevant plans are reviewed and updated accordingly
  • Discuss the BCP documentation details with operations and conduct periodic review on their continuity plans
  • Support the Crisis Management Team in scheduling conference calls, emergency communications, preparing and distributing status updates, guiding decision-making, ensuring execution of action items, and creating post-incident reports
  • On call monitoring of global events and attend the crisis calls scheduled by Central team/ Spoke locations/ Technology teams
Education Education
Bachelor’s Degree in Commerce
Bachelor’s Degree in Commerce
Central Michigan University
Bachelor’s Degree in Commerce
Skills Skills
  • Proven, successful and comprehensive experience in BCM (or a similar control area) in a financial services organisation. Strong record of operating with senior levels of management, such that the role holder is able to understand the breadth and range of information and topics that are being addressed in this role and credibly influence and facilitate results across a group of senior BCM professionals
  • Strong technical writing ability
  • Great attention to detail
  • Proven effective manager within a large, global organisation ( ideally in multiple environments), who has the gravitas to be able to influence , facilitate and guide senior management
  • Detail-oriented and thorough; well organized with ability to multi-task and meet deadlines with minimal supervision, ability to find solutions to various administrative problems and prioritize work and escalate changes and conflicts, as appropriate
  • Excellent client service delivery and ability to manage multiple engagement teams and projects
  • Other characteristics: Strategic thinker, analytical, problem solver, deadline driven, team player, self-motivated, innovative, organized, optimistic, energetic, and attention to detail
  • Good communication and influencing skills, including ability to articulate complex issues and incorporate feedback
  • Strong presentation, communication and influencing skills
  • Proficiency in all Microsoft programs Word, Excel, PowerPoint including Outlook for email, calendar and contacts
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15 Business Continuity Management resume templates

1

Business Continuity Management Resume Examples & Samples

  • Coordination of activities including planning, testing, education and awareness
  • Assist with business unit coverage support model
  • Maintenance of the BCM source data, communication groups and other ad hoc work as required
  • Reporting and analysis of Business Continuity metrics
  • Assist with risk assessments for critical suppliers
  • Assist with Work Area Recovery management
  • Assist with crisis management preparation and coordination
2

Senior Business Continuity Management Specialist Resume Examples & Samples

  • Implement continuous improvement and change initiatives within the team
  • Develop and implement team change management plans to execute continuous improvement and other initiatives in support of the business strategy
  • Foster an environment of continuous improvement and encourage the team to identify process improvements/ new ideas, and adopt best practices
  • Decide to resolve or escalate challenges/ issues through the proper channels
  • Track and review performance measurements and operational results from which volume production, resource utilization and technology/ equipment capacities can be assessed
  • Audit and examine internal processes in order to ensure the business unit meets standards
  • Deploy resources (physical, financial and human) as appropriate to meet business goals and objectives
  • Access confidential customer information, employee data and line of business financial information
  • University degree/college diploma or equivalent work experience
  • 7 to 10 years of related experience with focus on Business Continuity Management
  • 4 to 6 years of program/project management experience in large initiatives
  • Banking background strong asset
  • Business Continuity Certification an asset
  • PMP an asset
  • Solid knowledge of standard desktop applications used by the Product Operations business units
  • Advanced understanding of risk and regulatory requirements
  • Advanced problem-solving skills
  • Advanced decision-making skills
  • Advanced customer service and relationship management skills
  • Advanced managerial leadership skills
  • Advanced risk management skills
  • Advanced planning skills (re finance, resource, input on strategy)
  • Advanced influence management skills
  • Advanced change leadership skills
  • Strong facilitation/ presentation skills
3

Business Continuity Management Resume Examples & Samples

  • Proven, successful and comprehensive experience in BCM (or a similar control area) in a financial services organisation. Strong record of operating with senior levels of management, such that the role holder is able to understand the breadth and range of information and topics that are being addressed in this role and credibly influence and facilitate results across a group of senior BCM professionals
  • Experienced in designing, managing and operating reporting and planning, globally for a large organisation
  • Extensive knowledge of
  • Proven effective manager within a large, global organisation ( ideally in multiple environments), who has the gravitas to be able to influence , facilitate and guide senior management
  • Advanced analytical skills, very able to draw out insight from across diverse data sources
  • Excellent verbal and written communicator, across diverse disciplines both internal and external to the organisation. At senior management level will
4

Business Continuity Management Specialist Resume Examples & Samples

  • Researches, monitors and communicates business and technology trends to T&O BCM contacts in order to update them about technology trends related to the LOB
  • Communicates T&O BCM directions to other areas of Technology & Operations (T&O) in order to share information on the business direction
  • Represents specific BCM directions to other areas of T&O in order to share information and help them meet their clients’ needs
  • Provides guidance and counsel to LOB contacts and project teams to ensure alignment with industry trends and internal strategies
  • Assists department with tactical planning and development in accordance with the objective to achieve growth and financial goals
  • Identifies future business and technology BCM requirements and opportunities based on LOB needs and industry best practices
  • Monitors performance against established indicators taking appropriate corrective action when necessary to maintain exceptional service
  • Provides high level cost and benefit analysis in support of complex LOB initiatives
  • Builds, sustains and leverages professional relationships and people networks with many internal and external organizations to stay abreast of industry standards and areas for improvement
  • Understands and follows security processes and understands how they apply to this role
  • Ensures advice and guidance is aligned with the Bank’s security policies
  • Contributes to BMO Financial Group’s overall business results by making recommendations that significantly improve operational efficiency and effectiveness
  • Monitor QA Reviews of BIAs, RAs BCPs
  • Ensure T&O adherence to BMOs enterprise BCM Planning standards
  • Participate in T&O BCM cross-functional teams to build executive Event Management simulations and facilitate integration of Event Management across T&O
  • Execute various BCM initiatives as assigned
  • Possesses a university degree/college diploma in related discipline(s) or equivalent work experience, and/or 5+ years in IT industry experience
  • Understanding of BCM processes and practices
  • BCM Industry certification an asset
  • Demonstrates advanced knowledge of supported products and platforms
  • Demonstrates solid knowledge of T&O business, products, services and organization
  • Displays solid LOB specific business knowledge (i.e., client’s business products, services & organization) and solid knowledge of related technology industry, products and processes
  • Exhibits solid knowledge of Enterprise technology standards and guidelines
  • Possesses solid presentation and communication skills, both oral and written
  • Demonstrate project management skills
  • Demonstrates solid relationship management skills
  • Illustrates advanced developed analytical & research skills
  • Maintains some coaching skills
  • Exhibits solid financial analysis skills
  • Analytical and Strategic thinking
  • Ability to facilitate and work within cross-functional teams
  • Act as an agent of change
5

Business Continuity Management Resume Examples & Samples

  • Corporate Real Estate
  • Property Management
  • Operations/Administration
  • Regional Offices
  • Corporate Travel
  • Work Area Recovery management
  • Incident Management
  • Planning
  • BCM Education & Awareness
  • Ensuring regulatory compliance
  • Working with Business Unit clients to define appropriate resiliency and recovery solutions
  • Supporting Business Units in maintaining their plans at required quality thresholds
  • Assisting Business Units in completing their testing programs
  • Assisting in Crisis Management response
  • Producing and presenting training and awareness materials
  • Collaborating/leading global BCM initiatives and projects
  • Measuring and monitoring metrics which validate the effectiveness of existing policies and strategies
  • BCM, operations or technology experience preferable, but not essential
  • Experience in business analysis and/or project management would be preferred
  • Effective collaborative skills with various local and global partner teams
  • Ability to work independently with minimal supervision
  • Ability to work in a team environment, including contributing outside of core functions across various business groups and locations as required
  • Effective time management skills
  • Sound competency within Microsoft Office suite of applications
  • Understanding of technology concepts
  • Ability to work with and contribute to enhancing BCM communications and planning tools
  • Comfort level with quantitative concepts
6

Business Continuity Management Resume Examples & Samples

  • Aptitude for problem solving, data analysis and reporting, summarizing and synthesizing information
  • Effective time management
  • Good communication and influencing skills, including ability to articulate complex issues and incorporate feedback
  • Good collaborative skills with various partner teams
  • Ability to work in a team environment while also assisting outside of the core function as required
  • Sound competency within Microsoft Office suite of applications is required
  • The ideal candidate will have experience in working within the Financial Services industry or management consultancy
  • BCM experience or education a plus
7

Manager Business Continuity Management Resume Examples & Samples

  • Manage regulatory and business processes aimed at keeping our business safe and increasing the efficiency of GWM
  • Business in the event of disruption. Such services include
  • The incumbent must have an in-depth knowledge/understanding of business continuity management and governance frameworks, strong knowledge of business continuity best practices and protocols
  • The person who fills this position is expected to interact with the critical business units and support groups for the purpose of planning, directing, controlling, and maintaining the contingency planning effort
  • In-depth knowledge of Business Continuity Management and related emergency response disciplines to the equivalent of professional DRI or BCI standards
  • Thorough Project Management, decision-making and problem solving skills. Must be able to take a leadership position on teams assembled for incident and emergency management
  • Thorough knowledge of the organization of GWM business units in downtown Toronto; in particular, their functions and operational structure, and generally understand the business activities, products and services conducted/provided, and their comparative priorities
  • Strong research and writing skills. Ability to write business cases, debriefing reports, emergency communiqués, etc
  • Excellent communications skills enabling effective functioning across a wide diversity of business lines, third parties and emergency managers. Knowledge of emergency communication equipment and crisis management principles
  • An understanding of the business line priorities of Areas and Units within Scotiabank and their classifications under the BCP Business Impact Analysis priority setting protocols in order to assess business continuity risk and affect mitigation initiatives
  • Demonstrate team building and relationship management skills in order to solicit and keep the goodwill and cooperation of a wide range of individuals including Senior Departmental Managers, Security Personnel and Third Party Property Managers
  • Ability to provide effective instruction in both formal and informal teaching environments
8

ICG Business Continuity Management Resume Examples & Samples

  • A general understanding of corporate structures and business practices
  • Working knowledge and/or exposure to risk management and/or business continuity disciplines
  • Exposure to audit, policy and regulatory control structures
  • Experience in one or more of the following risk disciplines would be advantageous: technology risk, information security, business continuity, operational risk or supplier risk, audit and controls
  • Demonstrate an aptitude to develop and implement risk management strategies and plans based on Citi standards
  • A confident, dynamic individual capable of defining, building and managing strong partnerships across technology and business organizations in a constantly evolving environment
  • Customer focused, resourceful, enthusiastic and a proven ability to work well under pressure
9

Business Continuity Management Resume Examples & Samples

  • Day to day management of the local BCM team
  • Support the business recovery requirements for allocated EMEA locations
  • Development of Business Impact Assessments (BIA), business recovery strategies (BRS) and plans (BRP)
  • Support delivery of the wider Regional Book of Work, including
10

Business Continuity Management Resume Examples & Samples

  • Daily management of reporting environment, data analysis, responding to requests for information & interfacing with clients to gather business requirements
  • Heavy involvement in application & reporting management and continuous improvement
  • Experience giving direction to technology team / developers
  • 5+ years project management experience
  • Knowledge of RFI processes
  • Extensive experience creating/designing reports
  • Experience working with Business Objects reports
  • Ability to communicate effectively with business and technology personnel
  • Incident/crisis management experience a plus
11

Business Continuity Management Intern Resume Examples & Samples

  • Analysis and analytics of Workplace recovery scenarios
  • Participate in the Project Management of the Minneapolis functional workplace recovery exercise. Collect, consolidate and summarize exercise related documentation. Participate in the onsite exercise activities
  • Analysis and analytics of business continuity related discrepancies associated with third party providers, applications and inter-process dependencies
  • Evaluation of third party recovery strategies and preparedness
  • Current Juniors pursuing a business related major
  • Excellent academic performance; a minimum of a 3.3 GPA
  • Proven ability to work collaboratively in a team environment
  • Demonstrated time management skills and the ability to manage multiple tasks and priorities
  • Demonstrated verbal and written communication skills
  • Ability to lead and facilitate meetings
  • An interest in the Technology field
12

Business Continuity Management Resume Examples & Samples

  • Oversee implementation of global crisis management program, processes and procedures within each BU
  • Provide leadership during response to regional and global crisis events and coordinate engagement and response of crisis managers
  • Provide leadership in coordinating, assessing, developing, and communicating contingency plans associated with the company’s Business Units to protect the firm in the event of a business disruption
  • Assume management responsibility for business continuity planning efforts with a major focus on assuring the adequacy of business unit contingency plans for critical business areas, functions and applications
  • Assume leadership role in coordinating and maintaining comprehensive business contingency plans and validation methodology to ensure the firm’s ability to recover in the event of a business disruption
  • 5 years’ experience in business continuity, crisis management or related field
  • Strong organizational and decision-making skills
  • Proficiency in incident management best practices
13

Business Continuity Management Resume Examples & Samples

  • Integrate and validate the effectiveness of business units' incident response and recovery capabilities through conducting location-wide exercises
  • Plan and execute of Risk Management and Business Continuity Management (BCM) initiatives, co-ordinating with internal and external parties where necessary
  • Develop and execute training and awareness activities to raise BCM competency
  • Maintain operational readiness of the Hong Kong Crisis Command Centre and conduct regular simulation exercises to validate the level of readiness
  • Conduct these responsibilities through an understanding of group policies and standards to ensure their relevancy and alignment with Hong Kong regulators and leading BCM organization guidelines
  • Produce regular Risk Management & BCM insights and status reports for senior management providing in-depth analysis on key risks and recommendations
14

Business Continuity Management Asia-VP Level Resume Examples & Samples

  • Disaster Recovery Planning
  • BCM programme management
  • Be able to see the long term objectives and direction of the BCM Global strategy
  • Great communication, giving presentations to senior management and training to all staff, writing reports which are simple but capable of delivering complex messages
  • Understanding of different cultures in a diverse workforce
  • Powerpoint: formatting data consistently to highlight main risks for senior management (average 32 page presentation), appreciation of templates with space and alignment
  • SharePoint: Databases, access control
  • BCM Lifecycle
15

Business Continuity Management Contractor Resume Examples & Samples

  • The person will be a team player but self starter able to work on their own
  • Have good influencing skills, be able to negotiate with others to deliver on time items on which his/her project depends
  • Logical and capable of understanding the bigger picture when implementing changes within BCM or when a change is made to a business department or product
  • BCM Tools
  • Internet Alerting systems such as earthquake or severe weather
  • Excel (Pivot Tables and charts, VLookup, Macro’s to do conditional formatting etc to standardize the reporting based on database tool extracts)
  • Understanding of corporate finances with business line cross charging and contract management
  • Financial Industry experience
  • Project Management, to be able to document own projects, estimate man effort, and manage against plans including staff with no direct reporting line (by influence and agreement)
  • Compliance, Audit and regulatory reviews and monitoring
  • Understanding in working in a complex global structure
  • Business Continuity Planning
  • Crisis Management Planning
  • Exercise Planning
  • BCM programme project management
16

Manager, Business Continuity Management Resume Examples & Samples

  • Ability to develop strategies and tactics, and effectively support Business Continuity Management
  • Understanding of global organizations and global risks and threats
  • Experience developing and implementing BCM related programs
  • Ability to provide professional and specialized skills related to Business Continuity Management including risk analysis, business impact analysis, and the development, implementation, and testing of plans
  • Ability to identify and ensure alignment with relevant BCM standards and/or requirements
  • Ability to support collaborative efforts of the BCM team and other functional areas working on BCM activities, possibly including external resources and other constituent groups as appropriate
  • Budget development and management skills, including the ability to track expenses against commitments, set priorities for funding, and develop annual budgets
  • Knowledge of business mathematics, including the ability to calculate percentage changes, averages and weighted averages
  • Working knowledge of Microsoft Excel, including the ability to understand and manipulate basic spreadsheets
  • Business Continuity certification (Disaster Recovery Institute International, Business Continuity Institute, etc.)
  • A minimum of two (2) years of Supervisory experience
  • Subject matter expertise in Risk Management and Business Continuity Management and Planning (includes Crisis Management, Emergency Response, Business Resumption, etc.)
  • Experience working with different cultures
17

Business Continuity Management Lead Resume Examples & Samples

  • University graduate with a minimum of five years’ solid experience in business continuity and/or information risk management and. Experience in the financial industry preferred
  • CBCP, MBCI, CISA or CISSP preferred
  • Experience with LDRPS will be an added advantage
  • Appreciation of the people and culture of different countries
  • Good analytical and teamwork capability and able to work on own role independently
  • Project Management and Incident and Problem Management
  • Good technical knowledge of Microsoft Office applications
  • Proficient in English and local language, spoken and written
18

Business Continuity Management Resume Examples & Samples

  • Maintain and manage data related to business continuity plans (BCPs)
  • Create business and technical documentation for BCP-related functions
  • Administer BCP-related government programs
  • Assist in planning and execution of business continuity exercises
  • Create and maintain reports on business continuity readiness and policy governance
  • Assist in response to BCP events and incidents (e.g. tracking emergency response tasks, conducting mass notifications, working at backup site)
  • Bachelor�s degree
  • Ability to work under pressure, especially following a crisis event (fire, flood, etc.)
  • Strong technical writing ability
  • Strong verbal communications skills
  • Excellent data management and analysis skill via MS Excel and preferably relational database management systems
19

Director, Business Continuity Management Resume Examples & Samples

  • This person will develop and lead a high performing team that advises E*TRADE’s various business units on the overall management and performance of their BCP, with a focus in regulatory compliance, business continuity best practices and continuous improvement, risk and governance, management reporting and audit compliance
  • Provide tactical and strategic planning and direction for the Business Continuity Management team help define Business Continuity Management Program policy, scope, goals, and objectives develop detailed work plans and status reports conduct team meetings, review team deliverables and manage execution of team plans ensure compliance with industry standards and regulatory requirements
  • Provide business & technical guidance to senior leadership, business unit leadership, global business resiliency coordinators, and associates. Become trusted advisor and contribute to raising operational risk and business continuity awareness throughout the organization
  • Provide direct support to all business units on all aspects of business continuity planning, including but not limited to business impact analysis, recovery plan development/enhancements, and compliance standards, definition of critical functions, and recovery strategies and options
  • Ensure all Business Continuity coordinators are adequately trained to fulfill their responsibilities and that they are familiar with the relevant provisions of the Business Continuity plans. Provide access/training to client standard business Continuity tools (BIA, planning, and emergency notification systems)
  • Work with the business units regarding disaster recovery/business continuity needs and ensure integration of concepts/design for existing/new hardware, software, applications, and processes critical to services. Verify services are in alignment with Business expectations
  • Assist in the development of disaster recovery/business continuity validation criteria, methods and procedures. Assists with the scheduling, coordinating and reviewing all data recovery/business process simulations to assure that the existing plan will achieve the defined recovery time objectives and minimize disruptions to business. Recommends appropriate changes as needed
  • Provide 24×7 support for any emergency which may require activation of all or part of Business Continuity plans. In the event that activation is required, assist recovery/business resumption teams in the implementation of response and alternate operating strategies. If required, function as a business continuity coordinator during the crisis. Maintain contact with outside business continuity professional organizations and local/regional emergency response groups that participate in business continuity, disaster recovery, and emergency management
  • Minimum of 10 years of experience in the field of disaster recovery and business continuity, emergency management or other related field
  • Strong organizational direction, time management, problem-solving, prioritization, goal setting, leadership and motivation, negotiation, interpersonal relations, verbal/written communications and human resource management
  • Must be able to interface and coordinate work effectively with senior management and C-level
  • Strong Project and Program Management Skills
  • Detail oriented and demonstrated ability to meet inflexible deadlines
  • CBCP, MBCP, MBCI preferred
  • Knowledge of FINRA and OCC Requirements related to BCP
  • Experience managing a business continuity program using the Archer risk management software solution as a component of an enterprise risk management framework
  • Demonstrates proven expert-level abilities and success advising business partners on compliance and regulatory issues, including
  • Assessing compliance risks and controls,
  • Developing and implementing compliance supervisory and control solutions,
  • Assisting with the response and/or remediation associated with regulatory actions
20

Specialist, Business Continuity Management Resume Examples & Samples

  • 7 or more years’ breadth of BCM experience and exposure to operations production and technology environments with proven results and accomplishments. Telecom or related industry experience is preferred
  • Strong Microsoft, organizational and analytical skills
  • Ability and temperament to remain calm under stress while multitasking
  • Exceptional interpersonal, influencing and relationship management skills, both as a team player and leader
  • Excellent communication skills, especially related to facilitation, documentation and reporting
  • Must participate in “on-call” manager duties (7/24) in support of the EBCM Event Management escalation function
  • Position travel considered light (1-3X per year) with possible short notice
  • Expected educational background for this position would include
21

Business Continuity Management Resume Examples & Samples

  • Part of a team of BCM risk management professionals who work with senior management in all lines of business to coordinate business continuity governance activities, both internal and external to EY
  • Continuity planning and event management, development and facilitation of enterprise-wide event exercises, relationship management with external vendors, development of corporate policy, standards, and guidelines
  • Contribute to the development and maintenance of the enterprise-wide business continuity management programme including: development of tools and instructional guides
  • Contribute to establishing and maintaining programme processes and practices which effectively ensure that the enterprise programme remains current, and incorporates/aligns with industry standards and practices as appropriate, and adequately covers general regulatory requirements
  • In a relationship management capacity, provide guidance and direction to an assigned clientele to ensure their business continuity management processes are delievered in accordance with quality standards
  • Participate in external business continuity management organizations and keep abreast of industry best practices and trends
  • Business Continuity Management practices and protocols, including in-depth knowledge of international BCM standards promoted by BCI, ISO, etc
  • A strong understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices
  • Knowledge of IT and Operations Audit methodology
  • Understanding of the Operational Risk Management methodology
  • Assist client in managing their Business Continuity and Disaster Recovery programmes
  • Assist clients in designing and implementing their identified management solutions
  • Account management framework methodologies
  • 5 to 7 years breadth of exposure in Business Continuity Management industry
  • Reasonable depth of exposure/understanding of Business Continuity Management processes and best practices
  • Experience in all key Business Continuity Management disciplines
  • Experience in disaster recovery
  • Exceptional ability to remain calm under stress
  • Excellent team skills, both as a leader and as a team player
  • Strong project management skills and interpersonal skills
  • Advanced written and verbal communication skills and presentation skills, especially related to facilitation, documentation and reporting
  • Highly developed relationship management, influencing and leadership skills
  • Ability to be on-call and to occasionally work beyond normal business hours when required, in order to meet urgent client or EY requirements
  • Be willing to travel as required
  • Excellent client service delivery and ability to manage multiple engagement teams and projects
  • Experience in coaching and supervising junior team members
  • Demonstrated integrity within a professional environment
  • Have a drive to build a team and grow your Business Continuity Management career
22

Business Continuity Management Resume Examples & Samples

  • Responsible for defining Business Continuity Strategies and Work Area Recovery Solutions, acting as a trusted advisor to the business units ensuring they employ the most appropriate strategies to protect the franchise
  • Support business units in developing and maintaining their Business Continuity Plans. QA’ing and providing feedback on the plans to ensure the business units achieve the planning standard as required by the firm
  • The successful candidate will be responsible for activating the rapid notification system, leading crisis management calls, ensuring appropriate communications are delivered to Senior Management, BCP Coordinators and employees in a timely manner
  • Ensure the business units prove their strategies work by leading the BCM testing program in coverage locations, setting test schedules and tracking status to ensure the required testing is completed as per BCM policy
  • Oversee BCM standards for planning and testing for Morgan Stanley’s Offshore Delivery Centres
  • Interface with Senior Management and Risk Committees enabling BCM to have the best representation in these forums
  • Qualification: An undergraduate degree is required; a post-graduate degree is a plus
  • Language: English fluency is required
  • Communication skills: Excellent verbal, written, presentation, and interpersonal skills
  • PC skills: Microsoft applications (Outlook, Excel, PowerPoint, and Word)
  • A self-starter who is comfortable working in an environment across regional offices and inspires the trust and confidence of local and regional management
  • Other characteristics: Strategic thinker, analytical, problem solver, deadline driven, team player, self-motivated, innovative, organized, optimistic, energetic, and attention to detail
  • Certified Business Continuity Professional (CBCP) certification, or similar, a plus
23

Risk-business Continuity Management Risk Manager Resume Examples & Samples

  • Excellent written and presentation skills; strong analytical ability
  • Highly self-motivated; robust decision making capability
  • Strong project management and organizational skills; ability to reprioritize as the situation demands
  • Ability to prioritize and manage tasks autonomously; excellent time-management skills
  • The ability to work discretely with sensitive data
  • Minimum of 10 years experience in financial institution preferred
  • Proven experience as a Security/Risk SME and “thought leader” in relevant disciplines
  • Good understanding of business processes
  • Working in a BCM consultancy role
  • Working in the Financial Services/Management industry
  • Working in international environment
  • Developing and managing improvement processes and tools
  • Strong and proven planning and organisation skills
  • Strong network building skills
  • Be subject to extensive personal vetting process including CRB (Criminal Records Bureau) / DBS (Disclosure Barring Service) and financial checks
  • Have a clean driving license
  • Be required to have no outstanding criminal record
24

Business Continuity Management Resume Examples & Samples

  • Answer phones, respond to inquiries, take detailed messages, know Global Heads whereabouts at all times, handle urgent/confidential calls with appropriate judgment with both internal and external calls
  • Manage Global Heads calendar, schedule all meetings and conference calls, field e-mails and phone calls requesting meetings, handle meeting conflicts and prioritization issues
  • Organize meetings including any conference room, catering, and audio/video requirements
  • Coordinate domestic and international travel arrangements. Obtain appropriate approvals for travel, especially exceptions to company policies. Arrange other aspects of travel such as visas, passports, hotel stay and ground transportation
  • Prepare detailed expense reports and reconcile payments with corporate card on a timely basis/ confirm all exchange rates, if applicable. Maintain filing system for all expense reports
  • Maintain organized filing system for correspondence, documents, personal files and confidential matters
  • Navigate Firm’s resources, interface with various departments on behalf of Global Head to collect information, respond to requests, obtain services
  • Report travel and vacation schedules for Global Heads direct reports globally inclusive of contact information
  • Collect and maintain personal information (home address, phone number, etc.) in a database for all BCM employees globally
  • Open and distribute Global Heads mail, sort and prioritize; arrange messenger and overnight package services
  • Type correspondence, prepare presentations and meeting materials
  • Miscellaneous support: printing copies, scanning documents, faxing, managing mail groups
  • Light to moderate interaction with mid-to high-level executives
  • Handle minimal personal work as directed
  • Minimum of 5 years’ experience in an Administrative Assistant role
  • Proficiency in all Microsoft programs Word, Excel, PowerPoint including Outlook for email, calendar and contacts
  • Detail-oriented and thorough; well organized with ability to multi-task and meet deadlines with minimal supervision, ability to find solutions to various administrative problems and prioritize work and escalate changes and conflicts, as appropriate
  • Outstanding time management skills and solid judgment
  • Must be customer service oriented, strong commitment to teamwork, eager to assist colleagues
25

Business Continuity Management Expert Resume Examples & Samples

  • Conduct Business Impact Assessments
  • Develop Business Recovery Strategies and Business Recovery Plans
  • Support outsourcing of business processes to Poland to ensure BCM controls are in place
  • Support and lead crisis management process
  • Identify and mitigate risks impacting the recovery capability in EMEA nominated locations
  • Maintain repositories for BCM documentation, ensure BCM data integrity across BCM applications and tools
  • Support the on-going recovery capability of nominated EMEA locations
  • Provide BCM Governance and Risk Management for nominated EMEA locations
  • Develop relationships across the regional BCM Teams, Business, IT and Global Business Services areas
  • Other tasks assigned by the BCM Poland Country Head
  • The BCI certificate
26

Team Lead-business Continuity Management Resume Examples & Samples

  • Ensure that Business Continuity program components (Business Impact Analysis, Risk Assessments, plans, strategies, etc.) are up to date and effective
  • Assist in the management and development of all elements of the BCM cycle
  • Manage emergency communications with Crisis Management Committee members, employees and emergency communications tools such as Fact24
  • Ensure that new projects/ processes are integrated into the existing business continuity plan with the help of change management team and the relevant plans are reviewed and updated accordingly
  • Discuss the BCP documentation details with operations and conduct periodic review on their continuity plans
  • Support the Crisis Management Team in scheduling conference calls, emergency communications, preparing and distributing status updates, guiding decision-making, ensuring execution of action items, and creating post-incident reports
  • On call monitoring of global events and attend the crisis calls scheduled by Central team/ Spoke locations/ Technology teams
  • Work closely with Technology, IT Infrastructure and administrative departments covering BCM interest of the bank and manage and maintain recovery resources and equipment
  • Perform the BCP test preparation activities and coordination (Call tree, Technical and Functional tests etc
  • Collate the feedback from test participants and investigate the gaps and inform the respective stakeholder to provide the action plans, do regular follow-up to close the gaps
  • Manage relationships with stakeholders across the Organisation, other spoke locations, Global BCP Network and Service providers
  • Periodically reporting (Including ad hoc reports) to the senior management on plans, exercises, and progress on BCM activities
  • Coordinate with vendors and third party service providers as required to accomplish BCP related responsibilities
  • Develop programs, presentations and materials for Business Continuity training/awareness activities to ensure that all employees are trained, conduct a knowledge assessment, identify and close gaps if any
  • Other Business continuity related activities as required
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, SharePoint, etc.)
  • Strong administrative skills, including effectiveness in developing project plans to achieve target dates
  • Ability to be on call to support off-hours emergencies
  • Must be comfortable working independently for specific assignments, with minimum direct supervision
  • Able to travel (domestically and internationally)
  • Professionalism/management
27

Director Business Continuity Management Resume Examples & Samples

  • Develop, implement and manage the company’s strategic approach to BCM and its continuous improvement
  • Act as key representative of the Company’s BCM Program to senior internal and external stakeholders including regulatory authorities
  • Develop and manage a Communication Program that effectively informs and details the company’s BCM Program to the relevant needs and interests of various internal/external stakeholders
  • Ensure that the capability of S&P Global is to continuously ensure the availability of critical operations to an acceptable, predefined level following a disruptive Business Continuity incident, in a manner that meets compliance and regulatory requirements and expectations
  • Support the work of the S&P Global BCM Program Steering Committee, to ensure it has the relevant technical expert support to execute its role in line, including compliance to BCM internal performance metrics, production of management information and Remedial Actions tracking
  • Support real-time BCM plan activation of major incidents to advise / coach affected Divisions on their response strategies
  • Drive regular updating and testing of the viability of BCM Plans through coordination and engagement of relevant internal stakeholders including Global Security & Crisis Management; Divisional ITDR Teams; Corporate IT Security; Divisional Program Owners and Plan Builders
  • Implement and embed a program to ensure that Business Continuity plans are communicated appropriately and employees are aware of their importance
  • Work with business divisions and functions to coordinate and maintain Business Impact Analysis, Business Recovery Plans to ensure they are fit-for-purpose and in compliance to approved Company SOPs
  • Govern the development of BCM templates that will assist Divisions to effectively develop their BCM plans, in line with an overall integrated BCM Program
  • Ensure that the Business Continuity program of work is kept on schedule and management is aware of upcoming deadlines, audits and reviews
  • Support & oversee stakeholder assurance engagement process where relevant to S&P Global’s BCM Program, including direct engagement with regulators and interested third parties such as corporate customers and insurers
  • Track compliance with the Company’s BCM Policy across divisions and corporate functions, and engaging stakeholders to redress non-compliance areas
  • Identify and advise on addressing enterprise-wise single points of failure / dependency risk that require a coordinated BCM response strategy
  • Develop and manage a central budget for S&P Global’s BCM Program. Identify cost-effective BCM solutions across the enterprise that address capability needs of the Company and its divisions, and contribute to the management and coordination of all workplace site recovery contracts
  • Ensure corporate acquisitions incorporate and adopt S&P Global’s BCM Program and related standards, planning tools and systems
  • Govern the company’s partnerships with its BCM business partners and vendors, supporting the S&P Global’s Vendor Governance program and serving as the Primary Domain Control Partner for BCM (including ITDR)
  • Work closely with Risk Management to identify enterprise-wide risk which would require business continuity management oversight
  • Master’s degree, ideally in Technology, Operations or Business Administration
  • Certification in CBCP, DRII, BCI highly desired
  • Experience of managing a BCM Program aligned to ISO 23001 for a large multinational organization
  • 10+ years of experience directly related to Business Continuity Management
  • Experience in a financial services and/or regulated environment highly preferred
  • Experience of closely working with / within an ITDR planning environment highly preferred
  • Highly developed program and project management skills
  • Excellent interpersonal skills working with all levels of an organization
  • Ability to work in a global team environment, matrixed organizational structure
  • Demonstrated experience in developing people
  • Experience with any Business Continuity planning software highly desired
  • Strong understanding of the financial services industry; regulated industry a plus
  • Ability to influence senior and executive management across multiple functional areas to support a BCM Program vision, in a highly collaborative environment a must