Analyst, IT Resume Samples

4.6 (109 votes) for Analyst, IT Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the analyst, it job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
AE
A Ebert
Alexys
Ebert
25314 Parisian Shores
Boston
MA
+1 (555) 153 8774
25314 Parisian Shores
Boston
MA
Phone
p +1 (555) 153 8774
Experience Experience
Detroit, MI
Analyst, IT
Detroit, MI
Bogan, Greenholt and Roob
Detroit, MI
Analyst, IT
  • Provide service management for Duke’s digital signage service including service management of the DukeFlyer publishing system
  • Performs other related duties incidental to the work described herein
  • Assist with management of licensing across all applications and systems
  • Assist Link and other classroom users of instructional technology in finding effective applications of the technology to teaching
  • Windows virus protection and management
  • Call in outside assistance of contractors as necessary
  • Microsoft Windows workstation administration
Houston, TX
Analyst, IT Development
Houston, TX
Will, Cummings and Botsford
Houston, TX
Analyst, IT Development
  • Break down project work, develop detailed estimates and partner with Project Manager to build project schedules
  • May assist in orienting, training, assigning and checking the work of lower level employees
  • Staying current with new technology developments and development techniques
  • Research and evaluate software and hardware to assist in software development on different platforms
  • Developing estimates on related project work
  • Provide Level 3 (application development) support for escalated production incidents orchestrating different teams for issue resolution
  • Conduct technical reviews, provide direction and lead other Application Developers
present
Boston, MA
Analyst, IT, Senior
Boston, MA
Casper LLC
present
Boston, MA
Analyst, IT, Senior
present
  • Work with Academic management team to develop a technical strategic vision
  • Collaborate with local application developers to improve systems integration and automation
  • Provide staff project progress and report status and metrics to Academic Support Manager
  • Perform other related duties incidental to the work described herein
  • Provide input on personnel technical performance,
  • Monitor system performance, diagnoses system issues, performs scheduled and emergency maintenance
  • Lead development teams on large scale enterprise-wide projects and mentor junior developers
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Johnson & Wales University
Bachelor’s Degree in Computer Science
Skills Skills
  • Microsoft Windows workstation administration
  • Windows network printing configuration
  • Microsoft Office troubleshooting
  • Common web client troubleshooting
  • Windows patch familiarity
  • Basic TCP/IP networking
  • Dell server management
  • Windows scripting
  • Video conferencing technologies
  • Programming experience: - C/C++/C#, Java, HTML5/Canvas/CSS, Javascript/NodeJS, PHP, SQL, shellscripting (Bash)
Create a Resume in Minutes

15 Analyst, IT resume templates

1

Analyst, IT GRC Resume Examples & Samples

  • Advises process owners on design and implementation of IT controls (manual and automated) into processes and systems using knowledge of risks and company objectives
  • Identifies, implements, and maintains processes and tools to support assurance, and compliance, and remediation tracking activities (e.g., testing, maintenance of controls documentation)
  • Maintains IT controls-related documentation (e.g., narratives, process flows, RCM) for simple to complex information systems in support of information assurance and compliance activities
  • Develops and uses basic interview techniques and participates in facilitated risk identification sessions
  • Analyzes controls for adequacy of design and performs and/or supports control assurance testing activities
  • Assists IT process owners in the creation and maintenance of IT policies and procedures to support information assurance and regulatory compliance activities, by providing input on control objectives and activities
  • Works closely with internal and external auditors, regulators, and examiners, including coordination and compilation of technology documentation requests, reports, and assurance letters to ensure IT compliance
  • B.S. in Computer Science, MIS or related degree and a minimum of three (3) years of related experience in auditing or risk assessing or combination of education, training and experience
  • Experience within a highly regulated environment like Financial Services highly preferred
  • Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA), of the ability to obtain within eighteen (18) months after hire is required
  • IT controls and risks sufficient to identify and evaluate control effectiveness and identify gaps between risks and controls
  • Recognized IT control frameworks and standards (e.g., COBIT, ITIL, and ISO 17799)
  • Accepted industry audit and control standards (e.g., AICPA, ISACA)
  • State and federal information protection and control-related legislation (e.g., GLBA, SOXA 404, SB 1386, HIPAA, etc.)
  • Technical skills and proficiency in a wide array of platforms and systems (e.g., Windows, UNIX, SQL, Tandem)
2

Senior Systems Analyst, It-bb Solutions Resume Examples & Samples

  • Interface across all organization levels comfortably with internal business customers, technical support resources, and external business partners and vendors
  • Help translate broader organizational strategies and objectives into relevant technology initiatives
  • Diverse IT / business experience as a systems analyst – 8+ years
  • Experience in complex integrated technology and business systems environments – 7+ years
  • Production support, system maintenance, upgrades, and enhancement delivery experience – 7+ years
  • Experience in solution design, testing, and implementation projects within a large, global organization – 7+ years
  • Relevant functional/business process experience – 7+ years
  • Ability to support enterprise business applications and integrated system environments
  • Ability to drive work to completion effectively in self-directed manner
  • Experience with Oracle EBS R12 upgrade projects
  • B2B (EDI, collaboration portal) solution design, testing, and implementation experience
  • Experience with Agile SCRUM methodology within business technology environment
  • Industry experience in Channel Development (Consumer Package Goods, Foodservice, or Licensed Stores), Supply Chain Operations (planning, procurement, transportation), or Financials
3

Analyst IT Business Senior Resume Examples & Samples

  • Business Process Mapping
  • Data Design Solutions
  • Ability to adapt quickly to organizational and technical environments *Business Analyst experience preferred
  • Experience with various SDLC software and database system implementations
  • Experience working with Oracle Cloud Service Manager (formerly RNT) desired but not required
4

Analyst IT Business Professional Resume Examples & Samples

  • Design, Build and Support of Customer Facing Applications, including CRM/CSM, IVR, CTI
  • Development of Operational Processes *Data interfaces and back office integration
  • Masters Degree or MBA preferred
  • 6+ years experience preferred
  • Experience designing solutions and improvements for transactional web based applications
  • IVR application design experience not required, but a strong plus *Workflow and Case Management process design
  • Experience leading enterprise projects
5

Analyst IT Resume Examples & Samples

  • Owns all aspects of assigned initiatives required to deliver superior solutions on time and within budget responsible for all project deliverables
  • Provide direction to less senior project resources
  • Consults with clients to analyze and understand complex functions at the module or system level
  • Perform complex problem determination, requirements analysis, and solution design, at the module, system or cross system level
  • Produce and utilize advanced, complex, design documentation and process flow information on a module, system or cross system level
  • Produce effective, professional user communications for both internal and external clients
  • Provide design direction as well as programming specifications for programming staff
  • Write effective efficient program code compliant to design specifications and departmental standards with or without program specifications
  • Develop test plans and scripts for unit, system, regression, and user acceptance testing process. Create necessary data for tests. Lead or perform tests as required
  • Troubleshoot and debug complex system problems whether documentation exists or not
  • Coordinate and lead cross discipline teams as necessary in the analysis and resolution of problems that reach beyond the applications arena
  • Recognize system anomalies that may be symptoms of underlying, chronic problems and follow them through to root cause and resolution
  • Continues to expand knowledge of company systems and industry changes in the technical world. Provide user support and training as required – for both local and remote users
  • Leadership role in small to mid size projects/initiatives
  • Provide support on projects in all aspects of the business; eCommerce, Retail and Wholesale business divisions
  • BS degree in computer related major or equivalent work experience or technical certification
  • 5-8 years experience with the AS400/PKMS as well as RPG, RPGLE, SQL and CL programming languages
  • Advanced personal computer skills, including but not limited to the Microsoft Office product suite
  • Advanced analysis and design skills
  • Ability to provide direction for programming staff both written and oral
  • Familiar with project management and structured project life cycles
  • Ability to work effectively within or lead a team
  • Experience with Supply chain, MHE and Warehouse Management Solutions
  • Supervision: Receives little direct supervision
  • Able to independently perform problem analysis, develop requirements, and design solutions both simple and complex
  • Able to write efficient, complex program code without review
  • Leads intermediate review of analysis and solution design
  • Position Scope: Complex analysis and design at the module or system level
  • Advanced program coding, documentation, and troubleshooting
  • Provide direction and coding specifications for programming staff
  • Significant interaction with users
6

Senior Systems Analyst, IT Resume Examples & Samples

  • Solution Delivery: Full SDLC involvement to deliver new and expanded solutions to meet business needs, Ensuring the delivery of high quality deliverables
  • Assists in maintaining compliance requirements including segregation of duty, financial and system security governance
  • Production Support: Provide support to existing implementations and identify and develop improvements
  • Leverages subject matter system and process expertise in analyzing and troubleshooting complex system/user issues to drive resolution and determine root cause
  • Coordination/Leadership: Partner with cross-functional teams to solve challenges, resolve issues, and set direction for future growth
  • Adeptly facilitates/negotiates through challenging situations
  • Interfaces across all organization levels comfortably with internal business customers, technical support resources, and external business partners
  • IT Project experience as project resource or lead ( 2 years)
  • Skilled in business process design and organizational change management methodologies with the ability to drive process improvement initiatives
  • Above intermediate knowledge of relational databases
  • Above intermediate knowledge of SQL and XML
  • Advanced desktop skills to inlcude MS Office applications, MS Project, and Visio
  • Ability to lead the efforts of others
  • Ability to influence and gain the support of key stakeholders
7

Analyst IT Resume Examples & Samples

  • Provide design programming specifications for programming staff
  • Leadership role in small to mid-sized projects/initiatives
  • Provide support on projects in all aspects of the business, Retail and Wholesale business divisions
  • Experience with Supply chain, MHE and Warehouse Management Solutions is a plus
  • Able to independently perform problem analysis, develop requirements and design solutions both simple and complex
  • Able to execute program coding, documentation, and troubleshooting
8

Analyst IT Field Ops Resume Examples & Samples

  • Manage existing data/telephone circuitry contracts, service orders, and repair orders
  • Analyze spending on data/telephone circuits and implement cost savings measures. Create metrics to report data
  • Installation and repair of fiber optic and copper networks in harsh environments
  • SharePoint access administration and content management
  • CompTIA Net+, CCNA
  • Associates or Bachelor’s Degree from an accredited University
  • MS SharePoint and MS Office
  • Procurement and inventory management experience
9

Analyst IT Lean Practice Resume Examples & Samples

  • Perform analysis and diagnosis in various business process of the wave functional area, across demand, flow and capacity
  • Develop hypothesis, synthesize findings, quantify opportunities and communicate results
  • Support the design of future state/optimized organization structures and processes, and assist to develop Tactical Implementation Plan to capture the opportunities
  • Support development and delivery of training and workshops to front line staff to establish sound Lean management systems, including but not limited to team huddles, visual boards, problem solving, as well as KPI and metrics
  • Identify opportunities and drive improvement in the Lean program practice, contribute to the development of the program playbook
  • Collaborate with other team members as well as consulting partners and contribute to the overall capability building of the team
10

Analyst, IT Field Services Resume Examples & Samples

  • Provide main support for special projects and events in the early stages of planning, staging, testing, installing and support while meeting our Service Level Agreement for these events and projects
  • Strong customer/team interaction skills
  • Ability to comprehend the work flow as needed during the day or event. Requires the use of sound business judgment in coordinating the requirements of the various user group(s) in the business
  • Ability to read, interpret and create technical documents and effectively present information for one-on-one and small group situations to VP’s, customers, clients, and other employees of the organization
  • 2–3 years’ experience preferred in the Personal Computers and Point of Sale support field and/or customer service related area
  • Formal training in IT related applications or equivalent work experience
11

Analyst, IT Resume Examples & Samples

  • Aria software deployment and upgrades
  • Aria user security management
  • Clinical treatment console hardware and software support
  • Deskside and telephone support
  • Common client software installation/troubleshooting (Acrobat, web browsers, plug-ins)
  • Windows operating system (XP/7 workstation)
  • Installation/configuration/troubleshooting
  • Microsoft Office suite installation/troubleshooting
  • TCP/IP networking configuration/troubleshooting
  • Windows virus protection and management
  • Windows system log reviews
  • Windows patch deployment
  • System modifications and peripheral installations
  • Microsoft Windows workstation administration
  • Windows network printing configuration
  • Microsoft Office troubleshooting
  • Common web client troubleshooting
  • Windows patch familiarity
  • Basic TCP/IP networking
  • Some heavy lifting (with assistance) is required for installation and removal of equipment
  • Dell server management
  • Windows scripting
  • Video conferencing technologies
12

Analyst, IT, Senior Resume Examples & Samples

  • BS/BA degree in Computer Science or related field is required
  • Minimum of 5 years of experience in the areas of Crystal Reports, SAP Query Designer, and BusinessObjects 4.0. (or later)
  • Minimum of 2 years of experienceworking with Business Objects Dashboard solutions and SAP Query reporting
  • A proven ability to identify and learn new technologies
  • Excellent communication skills (verbal and written), including the ability to communicate with technical and non-technical personnel
  • Ability to multi-task
13

Analyst, IT, Senior Resume Examples & Samples

  • Complete Epic Orders design and build activities as directed (e.g., Orders Transmittal, LRR, EAP, Printing, Reporting)
  • Collaborate with the Orders Team and related governance groups to identify and determine resolution path for outstanding issues and required decisions. Collaborate with the Ambulatory team and HOD team regarding research workflows, change control, etc
  • Help the Research Analyst Team Lead identify scope changes and raise issues or risks when issues are discovered by documenting them in Clarity. Provide hands-on support to the Research Analyst Team in planning, preparing for, and supporting the research community
  • Help the Research Analyst Team Lead with on-going knowledge transfer and training of Research Analysts
  • Assist the Orders team with searching, reviewing, and understanding Epic tools and documentation. Assist the Orders team in SU and upgrade testing
  • Review release notes related to current and new functionality. Report, document and escalate issues with Epic in Sherlock
  • Attend change control to represent and stay informed of current changes
  • Assist the Orders team in testing new implementation sites
  • Work with the security team to review and implement functionality and issues
  • Continue Work with Cadence for Department Record (DEP) and Message Type Definitions (HIS)
  • Perform exports of all of research smart sets to determine status released/retired/test release
  • 4 years data management, research, or medical experience
  • Previous experience in clinical nursing or research required
  • Previous experience using Epic software required
  • Epic Order set build and Ambulatory certification required
14

Analyst, IT Resume Examples & Samples

  • Provide service management for Duke’s digital signage service including service management of the DukeFlyer publishing system
  • Provide service management for OIT’s AV consultation service including direct project management of large scale AV projects including bidding, vendor management, installation supervision and training/documentation
  • Provide coordination for vendor demonstration and orginaiztion of Duke Digital Media Community events
  • Provide technical leadership in support of Duke’s online courses production including but not limited those involving video recording, editing and sharing including production facilities and editorial equipment
  • Provide project management, customer service, outreach and general support for OIT Academic & Media Technology Services’ digital media services, to include consultation, training and support for end users, local IT staff and other partners as appropriate
  • Interact with customers of all levels of technical ability, to explain digital media processes of varying complexity, and to document customer requirements effectively
  • Create, update and maintain print, online and multimedia documentation for digital media and interactive technology programs and services
  • In accordance with established practices, gather and synthesize quantitative and qualitative service-related statistics and user feedback; and create related usage reports monthly and per semester
  • Research and stay apprised of and publish articles regarding developments in digital media related to (but not limited to) video production, video streaming, audio and video capture, editing and processing hardware, digital signage, audio-video conference/classroom technology and media asset management
  • Work with customers and departmental/school administrators to understand their business models and goals and to help define strategy, content, and features for design of their digital media systems
  • Collaborate with other OIT departments (Shared Services and Infrastructure, Service Desk, etc) when designing, implementing and supporting systems and services
  • 3-5 years experience managing enterprise level, multi business unit media applications such as digital signage, video publishing or media management. Experience to include requirements gathering, vendor selection, service management, software revision and update planning and vendor management
  • Strong knowledge and experience supporting users with desktop video, audio and graphics applications such as Adobe’s Creative Suite and Apple’s media tools and hardware
  • Strong oral and written communication and interpersonal skills, with specific strengths in communicating a range of project, functional and technical information to internal partners and external partners and end-users
  • Strong work ethic, project management skills and detail-oriented work style, with the ability to self-manage and work proactively and effectively to meet established deadlines and project goals
  • Strong understanding of the Macintosh OSX operating system with respect to digital media applications and services
  • Demonstrated project management experience leading internal or external (vendor or subcontractor) development resources for the implementation of enterprise level media systems
  • Working knowledge from the functional and content producer perspectives for web-based media repositories such as YouTube
  • Some knowledge of transcoding and compression in the context of streaming media, including one or more of the following technologies: H.264, MPEG variants, Flash, QuickTime, Real and Windows Media, Wowza, FFMPEG
15

Analyst, IT Resume Examples & Samples

  • 1-3 years experience (not necessarily professional) working on full-stack development projects (can be personal projects or university work)
  • Understanding of web technologies, for example: Javascript, node.js, Ruby, php, Python, HTML, CSS
  • Understanding of mobile development technologies, including Swift and Java
  • Familiarity with version control through Git
  • Familiarity with programming hardware and “Internet of Things” technology like Arduinos, Raspberry Pi, and Photons (or similar)
  • Public speaking / teaching / training experience, to both technical and non-technical audiences
  • Ability to continuously learn and assimilate new technologies
  • Ability to organize and prioritize a variety of projects
  • Ability to delegate and make best use of additional student support
  • Self-motivated, can identify problems and propose/implement solutions working across departments and teams
  • Excellent verbal and written communication skills, including technical documentation
  • Good communication habits - on top of emails, fast replies
16

Analyst, IT, Senior Resume Examples & Samples

  • Ability to work in a team in a demanding, fast-paced environment
  • Ability to coordinate projects between multiple teams
  • Highly self-motivation with the ability to drive projects to completion
  • Ability to handle multiple concurrent activities and have a flexible, positive attitude
  • Demonstrated ability to track, organize and prioritize workload
  • Must have good planning and organizational skills, strong verbal and written communication skills
  • Ability to provide support in a mission critical, 24x7 system environment
17

Analyst, IT, Senior Resume Examples & Samples

  • Provide day-to-day end-user support with regard to system maintenance, configuration, development, testing, and data integrity
  • Maintain user roles and profiles, security settings, access settings, etc. as per Fuqua policy
  • Create/maintain training material and documentation on system changes
  • Develop and maintain CRM dashboards and reports
  • Develop integration monitors and reports to verify data integrity. Maintain data health including resolution of account/contact duplication, contact information, and various data sets
  • Resolve end user and data flow issues
  • Documentation of existing processes and user workflows
  • Collaborate and consult with key stakeholders in all functional areas to assist with key business initiatives. Perform Business Process Analysis/Requirements Gathering as needed
  • Design and support automated data loads in to the CRM systems using advanced database technologies like SSIS packages or similar
  • Manage CFO/CMO surveys through the Marketing Cloud (ExactTarget) application
  • Perform other related duties as requested, including implementation of any strategic initiatives through high-level discovery sessions
  • A bachelor degree required with a preferred major in Business or IT
  • 5+ years of experience within the Salesforce.com application including hands-on experience with reporting, data entry, triggers and other Salesforce workflows
  • Experience with business requirements gathering, implementation, and training are required
  • Strong analytical abilities, specifically related to understanding large data sets and managing process requirements
  • Ability to summarize complex and technical information in a clear and concise format
  • A confident and articulate communicator capable of inspiring strong collaboration in an organization and building effective relationships with a wide range of people
  • Ability to work well in a fast paced environment and manage multiple projects and campaigns
  • Excellent SQL skills, Advanced MS Access knowledge, Tableau Reporting skills, Salesforce certification and experience implementing and managing CRM-connected programs are a plus
18

Analyst, IT, Senior Resume Examples & Samples

  • Provide ongoing day-to-day technical support of clinical research software application(s) and monitoring of interfaces and modules
  • Provide knowledge-based, content or technical expertise for the implementation, and support of the application(s) and solution(s) with respect to software and databases
  • Deploy business continuity and disaster recovery strategies and test recovery periodically for application/systems in support of application disaster recovery strategies
  • Participate in creation, implementation, execution and periodic updates of System Security, Business Continuity, and Disaster Recovery Plans to be consistent with Duke Medicine policies and standards regarding security and HIPAA/Part 11 compliance. Coordinate and maintain application test plans during deployment
  • Maintain system logs and conduct periodic reviews in accordance with Duke Medicine log review standards for application log review and compliance
  • Maintain appropriate application design documentation as well as infrastructure diagrams and hardware inventory
  • Serve as primary contact for application functionality and usage
  • Act as a technical consultant to team members
  • Solid knowledge of application development and security procedures
  • Ability to plan direct, allocate and manage staff to execute projects successfully
  • Acts as a mentor to less experienced staff
  • Minimum of 3 years operational experience in the areas of
19

Lead Analyst It-identity Access Management Resume Examples & Samples

  • Manage and document Identity and Access Management programs with appropriate governance and guidance to ensure compliance to IAM controls throughout the company. Monitor adherence to standards as defined within the Management Model by establishing and tracking appropriate assessments to all IAMS controls, Ensure regulatory controls and program controls are aligned as needed
  • Assist in creation, review and revision of IAM program documentation for governance. Use best practices to improve and strengthen governance services provided to business unit partners. -Maintain and enhance engagement with business and IT partners and other stakeholders, including IT asset owners, application support teams and compliance organizations
  • Maintain technical knowledge and business acumen within Access Management and Access Control
  • Utilizes understanding of customers business needs to determine requirements
  • Applies technical expertise to plan, design, build or support required products and processes
  • Helps other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
  • As assigned, manage budget for area of responsibility
  • Expected to work under minimal supervision
20

Lead Analyst IT Resume Examples & Samples

  • Experience in full life cycle software development and deployment
  • Technical aptitude, experienced web developer
  • Expertise and hands on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery and API's
  • Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions and standards
  • Knowledge or hands on design experience with Web Services (REST, SOAP, etc. . . ) is needed to be successful in this position
  • Experience with Oracle and MS SQL Server DBMS
  • General production support including SQL querying databases, creating reports, SQL Server Reporting Services and SQL Server Analysis Services report creation running recurring reports, etc
  • Data Investigation and reporting
  • Extracts data from operational systems and reporting databases using a variety of tools, including SSIS. Ability to understand and identify relationships within the data and between databases, understands requirements of the customer, and the location of required data. Validates accuracy of the results and able to provide meaningful insights
  • Develops and executes SQL scripts to resolve production issues and create reports
  • Strong grasp of security principles and how they apply to E-Commerce applications
  • Completes functional, technical and data quality testing on assigned projects
  • Communicates status clearly and timely to management and other team members
  • Provides accurate time reporting and reasonable estimates for work efforts
  • Hands-on experience with Data Warehousing, Metadata management, OLAP engines and models, Star Schema, ETL tools and Multidimensional reporting databases
  • Experience in application development using Microsoft VB. NET, MS Visual Studio and Unix development tools
  • Strong SQL data analysis and query development
  • Experience performing data analytics in finance area
  • Experienced in Hyperion Essbase development
  • Experience with SharePoint development
21

Lead Analyst IT Resume Examples & Samples

  • At least 5-8 years of demonstrable security engineering or related experience
  • Comprehensive understanding of change management techniques associated with new technology implementation
  • Demonstrated experience producing an economic business case
  • Proven analytical, problem solving, and consulting skills
  • Excellent communication skills and the proven ability to work effectively with all levels of IT and business management
22

Lead Analyst IT Resume Examples & Samples

  • Perform and manage activities relating to intelligence gathering, analysis and dissemination; risk and supply chain analysis
  • Plan, design, and build processes to gather, analyze and disseminate intelligence
  • Perform analysis of both internal and external risk factors across a broad scope of threats and vulnerabilities; plan and lead analysis activities; maintain and establish liaison across a wide spectrum of public and private partners
  • Lead in the creation of analytical products for dissemination. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model
  • Maintain and enhance engagement with business units and other stakeholders
  • Familiarity with Microsoft Office Suite
  • Strong knowledge of current issues facing the Electric infrastructure
  • Experience leading projects and teams
23

Lead Analyst IT Resume Examples & Samples

  • Be a subject-matter-expert involved in the ongoing architecture, planning, design, testing, configuration, implementation and documentation of the enterprise wireless network
  • Lead assigned wireless network integration projects and deployments and ensure solutions are delivered to meet business requirements
  • Responsible for engineering and implementing wireless network solutions at the component level, including hands-on configuration, troubleshooting and optimization
  • Maintain relevancy and knowledge in current networking technologies
  • Provide product evaluation, testing, lab and mockup solutions as needed
  • Troubleshoot and rectify wireless network problems as escalated by operational teams
  • Provide recommendations to teams to achieve operational and infrastructure efficiencies
  • Assist in development of policies, standards and guidelines for the enterprise wireless network
  • Ensure security guidelines and industry best-practices are implemented within the wireless network
  • Be a mentor for staff, sharing knowledge and expertise as appropriate
  • Must have 5-8 years
  • Hands-on architecture/network design experience within last year
  • Demonstrated leadership skills in previous roles
  • Strong experience with large-scale Cisco-centric network deployment and integration
  • Demonstrate a commanding knowledge of the design of wireless networking components including controllers, access points, monitoring, security and tie-in protocols and technologies
  • Immediate hands-on knowledge of Cisco hardware including 5500 series controllers, Prime infrastructure, ISE, Nexus series, legacy Cisco chassis systems
  • Technical expertise with standard protocols including IPv4/v6, EIGRP, BGP, MPLS, BGP, STP
  • Working knowledge of firewall and load balancer platforms
  • Strong project and time management skills with ability to sustain multiple components of complex projects with shifting priorities
  • Self-starter, motivated, organized, can-do attitude with endurance under pressure
  • Have collaborative mindset with appropriate interpersonal skills to work with complimentary infrastructure groups in the deployment of solutions
  • Ability to provide both engineering and summary level documents articulating complex physical and logical network paradigms
  • Engagement in emerging technologies such as SDN, NFV, cloud, converged infrastructure
24

Systems Analyst, IT, Global Business Systems Resume Examples & Samples

  • Lead cross-functional teams to implement system requirements for web based systems, back office systems, data warehouse, reporting, and analytics platforms to support various Business units
  • Work across the GSS organizations including teams responsible for project and program management, solution architecture, design and development, quality assurance and production support
  • Lead and manage continuous improvement planning deliverables
  • Ensure that standards and guidelines are created for all aspects of systems requirements
  • Ensure that SLAs are being met for services
  • Provide support and maintenance for the services being offered to the business and the environments in which they are offered
  • Experience working with hardware, software and services vendors is preferred
  • Provide strong and deep technical insights in various disciplines across delivery
  • Maintain comprehensive knowledge of industry standards, methodologies, processes and best practices
  • Understand the use of industry tools / technology & their impact on project & operational goals
  • Experience working within IT verticals such as Enterprise Architecture, Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support and Infrastructure
  • Ability to conduct an analysis of business needs, scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
  • Strong understanding of software development methodologies such as agile and waterfall
  • Strong understanding of project life cycle and procedures in building and supporting large, complex systems
  • Strong understanding of user interface and UX principles preferred
  • Demonstrated experience in delivering requirements supporting initiatives such as web-based, back office/ERP, business intelligence, or reporting platforms
  • Demonstrated experience in taking the high level enterprise strategy or goals and converting into system level deliverables for delivery
  • Demonstrated experience in working with various IT and Business partners to deliver on the requirements and solution
  • Demonstrated planning, analytical, problem-solving skills
  • Excellent verbal and written communication skills and experience
  • Strong knowledge of organization policies and procedures
  • Demonstrated experience in working with various geographically diverse associates and vendor partners
  • Demonstrated on-time and on-budget system delivery skills and experience
  • Demonstrated knowledge of systems and application technologies and architecture
  • Preferred experience in using Rational Toolsets (Requisite Pro, Clear Case, and Clear Quest) to analyze and deliver business needs and requirements. Prefer 3-5+ years of experience in Rational Toolsets
  • Preferred experience in SQL development including performance and tuning skill-sets
25

Analyst It-exelon Projects Resume Examples & Samples

  • Analyze requirements, and aid in the design and test of IT software solutions in accordance with IT project management standards
  • Maintain project schedules and assist with coordination of project meetings
  • Assist with project close out process
  • Will be taught the creation of design documents and process flows
  • Will be taught the creation of test scripts
  • Will be taught the creation of technical cutover plans
  • Will maintain engagement with business and IT partners
  • Will assist with development team activities as needed, such as with coordination of migration requests and defect management
  • Will perform metrics as needed for project and test performance
26

Lead Analyst It-enterprise Projects Team Resume Examples & Samples

  • Perform, manage and appropriately document work activities relating to projects, sub- projects, or processes. Plan, design, and build high quality IT software solutions in accordance with IT project management standards and and in accordance with service level agreements. Assist others in planning and prioritizing work and work schedule
  • May coordinate or manage all aspects of a small project or sub- component of a large project. Set deadlines, assign responsibilities, and monitor project progress
  • Create and maintain project schedules and handle coordination of project or sub- team meetings
  • Prepare reports for upper management regarding project status
  • Must have strong email skills and ability to coordinate immediate work needs across dispersed team members thru email
  • Maintain and enhance engagement with business and IT partners and other stakeholders
  • Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required
  • Maintain technical knowledge and business acumen within own discipline or function
27

Analyst, IT, Senior Resume Examples & Samples

  • Lead development teams on large scale enterprise-wide projects and mentor junior developers
  • Provide DevOps support for research computing projects
  • Plan and implement systems in broad range of technologies including JavaScript, REST and SOAP web service APIs, Ruby, Python, PowerShell, bash shell scripting, and PHP on multiple platforms including as Linux and Windows
  • Understand and shape the application design/development process, including customer contact, implementation planning, time and effort estimates
  • Effectively use existing open source projects and services and current, proprietary systems in use at Duke
  • Efficiently prototype and deploy systems that automate provisioning of a broad array of IT services in support of research computing
  • Identify candidates for automation in workflows and routine systems in operation
  • Possess proven design and debugging skills
  • Write end-user documentation for non-technical staff and bridge the gap between systems engineers, network engineers, software developers and automation engineers
  • Interact with developers, researchers, and staff inside of OIT as well as from University and Health System departments such as TTS, DHTS, and ORI
28

Lead Analyst It-real-time Systems Resume Examples & Samples

  • Perform, manage and appropriately document work activities relating to projects, sub-projects, or processes
  • For projects: plan, design, and build high quality IT software solutions in accordance with IT project management standards
  • For operations and application maintenance and support: plan and lead IT activities required to manage service level agreements. Assist others in planning and prioritizing work and work schedule
  • Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model
  • Appropriate technical skills include experience with MQ Series, .Net, Java, Oracle PL/SQL
  • Strong knowledge of business practices and processes in Electric and Gas Utility Operations
  • Experience leading small IT projects or sub-teams and knowledge of IT project management
29

Analyst, IT Resume Examples & Samples

  • Related programs include: undergraduate degrees in Visual Practice and Visual and Media Studies, the undergraduate and graduate Certificates in Information Science + Studies, the MA in Digital Art History/Computational Media, the MFA in Experimental and Documentary Arts, and the PhD in Computational Media, Arts & Cultures. The IT Analyst needs to be a highly motivated self-starter, and willing to work and brainstorm on projects as they are articulated. This person may be required to learn new aspects of code as research areas change
  • For the Emergence Lab, much of the immediate future project development will involve web-based technologies/languages/libraries w/database back-ends and server-side processing, and cross platform development tools, but new requirements may arise
  • For the other CMAC Labs, responsibilities will also include consulting and training on digital projects, as well as selecting, setting up and maintaining 3d printers, laser cutters, physical computing devices, and consulting on hardware and software setups with relevant organizations and partners. Some supervision and training of graduate and undergraduate student workers in these areas may also be involved
  • For both parts of the position, robust documentation and testing of new code, systems, and procedures, as well as excellent communication skills, are essential. The IT Analyst may be asked to offer workshops and guest lectures in collaboration with courses and projects, and to present/co-present work at relevant conferences, meetings, events, and installations/shows
  • Web-> HTML5/Canvas/CSS, Javascript and javascript libraries such as: JQuery, P5.js, 3.js(WebGL),WebSockets
  • Database-> noSQL/mongoDB/mySQL
  • Server-side scripting -> node.js, python, and bash
  • Server side libraries -> NLTK, Gensim, FreeLing, PIL, OpenCV and the use of flexibly deployable game engine technologies such as Unity 3D
  • System Admin experience: Linux, MacOS, Windows
  • Programming experience: - C/C++/C#, Java, HTML5/Canvas/CSS, Javascript/NodeJS, PHP, SQL, shellscripting (Bash)
  • Demonstrated ability to work independently and to learn new hardware/software/systems as needed
  • Demonstrated ability to multitask
30

FP&A Analyst IT Resume Examples & Samples

  • Monthly analysis and reporting of expenses and capital for CCS NA Shared Service IT departments and projects
  • Analyze, process and document all month-end IT project journal entries
  • Responsible for annual Plan for CCS Shared Service IT departments, comparing it to the LE, Plan and previous year. Supports the IT VP NA by consolidating IT expenses across NA HVAC, GFP and GSP and making sure all entities are correctly loaded into HFM
  • Prepare Shared Service allocations to Business Units during the annual planning process. Work closely with each IT Manager to ensure Shared Service understands current costs, take advantage of cost avoidance items and manage future spend
  • Key responsibilities include working with around 50 NA HVAC, GFP and GSP business units to report IT Operating costs, IT project spend and Headcount. Additional responsibilities include analyzing salary costs, infrastructure costs, support contractor spend and software maintenance
  • Assist in collecting IT supplemental information globally
  • Coordinate submission and consolidate supplemental IT costs in HFM for HVAC NA, GFP and GSP, including costs, headcount and allocations. Facilitate communication between Americas IT and WHQ IT finance
  • Ensure project compliance to SDLC (Software Development Life Cycle) standards and Sarbanes Oxley requirements
  • Candidates should be team-oriented and have excellent written and oral communication skills. The successful analyst will be assertive and results-oriented and have good problem solving skills. Proficiency in the use of Microsoft Office software and a strong analytical background are desired
31

Analyst, IT Resume Examples & Samples

  • Expectation setting and follow up with customers
  • Ability to communicate with all levels of end-users as well as other support entities (verbal and written)
  • Must be able to work in a team environment and/or independently and also have strong interpersonal skills
  • Continuous attention to security and confidentiality issues due to exposure to sensitive data within support role
32

Analyst, IT, Senior Resume Examples & Samples

  • Complete research Epic project design and build activities as directed and complete Epic Orders/Ambulatory/Beacon design and build activities as directed (e.g., Orders Transmittal, LRR, EAP, CER, PRL, Reporting)
  • Follow projects from discovery to completion (Discovery, Feasibility, Planning, Execution, Testing, Implementation, Review)
  • Collaborate with the applicable DHTS Maestro Care Teams and related governance groups to identify and determine resolution path for outstanding issues and required decisions. Collaborate with the Ambulatory team and HOD team regarding research workflows, change control, etc
  • Help the Research Analyst Team Lead identify scope changes and raise issues or risks when issues are discovered. Provide hands-on support to the Research Analyst Team in planning, preparing for, and supporting the research community
  • Assist the MC Research Analyst team in SU/RA and upgrade testing
33

Analyst It-identity Access Management Resume Examples & Samples

  • Perform and document work activities related to transactional services
  • Close tickets in a timely and accurate manner
  • Provide excellent service to customers across the Enterprise
  • Acquire and apply business as well as corporate security knowledge to tasks and activities
  • Organize own activities for short term or sub-project/components under the direction of experienced personnel and report on status
34

Lead Analyst IT Resume Examples & Samples

  • Manages a Team of Development resources at EITC. Resource forecasting and assignments
  • EITC Single Point Of Contact to Manager, IPA Information Integration coordinates issues / communications across the EITC ETL Delivery and Platform group
  • Drive matters at a task level to be able to progress delivery. Communicates with customers and suppliers, articulated in terms they understand
  • Assist partners across the globe in the deployment of ETL delivery and participate in activities such as Information discovery and data provision. Must ensure key milestones are achieved for project delivery
  • Recognized as an ETL SME in one or more application areas. Is able to articulate business context, business drivers and business information needs in one or more of Eaton’s businesses
  • Is able to articulate business value and impact of ETL programs. Understands the need for information integration matters in business terms. Provides guidance on best use of ETL technologies
  • Must have had exposure to information architecture, data structures, entities, relationships – in the context of a large Fortune 500 Organization
  • Drives discussions and improvements around Continuous Improvement, scalability, reliability, performance and quality
  • Ensures the adoption of standardized EITC delivery processes within ETL development team
  • Ensure the adoption of QA processes and the leverage of the EITC QA group, in EITC BI projects
  • Work with EITC IT OPEX group on firming up the usage of IT service level and project metrics per the I.T. BSC and standard ITFE goals
  • Drive opportunities where the EITC Information Integration group create business value through innovation and value-add deliverables
  • Must have Knowledge of various Business Processes embedded across an Enterprise
  • Should have had significant experience in implementing systems that have involved data acquisition, data extracts/loads, data interfaces between systems. Some exposure to Data quality would be nice
  • Must have an understanding of the use of BI and Analytics in one or more Enterprise Functions
  • Minimum of 10 years’ experience ( 5 years Informatica related ), of which at least 3 years in a Managerial role
  • Working knowledge of Informatica, DAC, Oracle OBIEE, Oracle OBIA
  • Practical experience within Capacity Planning, Release Mgt, Project Mgt, Performance Tuning, Service Delivery, Solution Architecture and Integration Governance
35

Analyst, IT Resume Examples & Samples

  • Report directly to Head of Finance, participates in setting strategic direction for the organization
  • Prepare finance reports, budget forecast and other P&L comparative analysis
  • Evaluate the company business with analysis on KPI and financial analysis on business performance of the company
  • Conduct due diligence and feasibility studies
  • Conduct business studies and other market trend reports
36

Analyst IT Resume Examples & Samples

  • Supports implementation/enhancement projects for target system using PROLaunch
  • Builds strong relationships with other IT professionals and with business users
  • Helps gather requirements scope & disposition through process compliance and gap analysis
  • Deliver functional specifications & configuration in line with the agreed and approved design
  • Complete documentation and unit testing
  • Provide integration testing support, and review of end-user training materials
  • Support project cut-overs, go-lives and warranty support
  • Bachelor Degree or equivalent experience using the application and business process
  • Minimum of 2 years’ relevant experience (can include mentoring, training program such as ITDP)
  • Ability to understand business needs and apply standard solutions/software configurations to meet requirements
  • A basic understanding of the relevant business processes that are supported by the software
  • Basic level of system expertise
  • Minimum One year experience in SAP Security and GRC
37

Analyst, IT, Senior Resume Examples & Samples

  • A minimum of five years of experience in business operations or financial management, preferably in higher education. Experience and understanding of sponsored research in higher education is preferred
  • Prefer experience in configuring and implementing financial or Project System modules in SAP (ECC, workflow and Business Warehouse), or a similar ERP system
  • Ability to manage multiple projects/assignments, ability to work with a broad range of administrative, technical, and functional staff, and a broad understanding of University administration and operations are required
38

Senior Systems Test Analyst, It-based Resume Examples & Samples

  • Authors test cases for BI reporting applications within the scope of a broader defined testing strategy and is typically involved in test strategy development for projects and systems
  • Authors test cases for BI reporting applications that integrate with larger computer systems and complex multi-system, and works with other members of the project team to gain necessary input and execute appropriate revisions to ensure accurate and complete software testing activities
  • Performs internal peer reviews of test cases from other Analysts prior to and following execution as required to ensure issues/errors with the test scripts are identified and resolved
  • Leverages automated testing tools for test planning and management, test case authoring, test case execution and issue/defect tracking
  • Performs review of deliverables produced by other members of the IT department throughout the Systems Development Life Cycle, for completeness and detail ensuring the specifications are of a high quality, meet regulatory requirements, and can be used to write test scripts
  • Develops validation paperwork and maintains auditability of product documentation including requirements / use cases, validation reports, testing strategies, test cases, change, issue and risk management, regulatory change control, and more
  • Possess a detailed understanding of the requirements elicitation, analysis, and specification process including user requirement specifications and functional specifications for larger, complex applications
  • Ability to author and execute test cases as well as to assist in authoring test plans and strategies and coordinate testing and testing assignments. Requires minimal technical instructions and guidance with complex tasks
  • Solid understanding of the requirements elicitation, analysis, and specification process. Ability to perform primary testing role in review of requirements specifications for testability, in design review and in testing strategy reviews
  • Experience in Business Intelligence (BI) reports’ validation and testing
  • Experience with Tibco Spotfire BI reporting tool strongly desired
  • Very strong knowledge writing and executing SQL scripts
  • Strong understanding of Data Warehousing / Business Intelligence principles is highly desirable
  • Experience in the Healthcare Industry with a regulated Life Science / Contract Research Organization (CRO) a strong plus
  • Flexibility, ability to learn, and ability to work within in a collaborative fast-paced QA testing team environment
  • Solid understand of testing and validation strategies, practices in a healthcare regulated environment
  • Familiarity with Quality Center ALM and testing automation, Jira, and TopTeam tools
  • Specific experience in CRO related solutions including CTMS, ODM, CDISC / SDTM, eDC, Safety, Lab systems is a strong plus
  • Strong ability to communicate technical and data concepts to non-technical audiences, and business concepts to technical audiences
  • Strong relationship building and facilitation skills to work directly with business users who are not technical in nature
  • Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features
39

Analyst It-administrative Resume Examples & Samples

  • Handles inquiries, schedules appointments, and fills other office support functions
  • Perform on-boarding and off-boarding processes
  • Support access requests and onboarding processes
  • Manage the floor seating charts
  • Manage contractor cubical billing
  • Support project command center setup and planning
  • Support project catering requests
  • Provide off hours project support
  • Support Sr. Managers and Project Managers with admin duties
  • Coordinate travel arrangements for Director, Sr. Managers and Project Managers
  • Performs this service in support of (fill in business area ' i. e. Energy Delivery, Real Time, etc)
  • Works under direct supervision and follows standard procedures to accomplish assigned tasks
40

Analyst, IT Ops Resume Examples & Samples

  • Coordinates as smart hands with different technology workgroups
  • Attends to break/fix engagement as required by the Situation Management for technology related problems and issues received from both internal and external clients
  • Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes
  • Perform hardware and software upgrades to peripheral equipment
  • Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients
  • Prepares, maintains and submits reports and applicable records of computer hardware and software inventory by site and system
  • Perform site maintenance and safety checks of assigned equipment
  • Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
  • Bachelor's Degree in related field from a four-year college or university with two to four years of experience preferred
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
  • Sense of professionalism and ability to develop relationships
41

Analyst IT, Engineering Systems Resume Examples & Samples

  • Support production business processes to meet business process requirements
  • Manage end to end implementation planning including project management, issue management, communications and change management standards
  • Manage resource requirements, develop estimates and work plans, and provide for deliverables, schedules, communications and quality of implementation projects
  • Configure solutions for identified gaps in functionality and business process
  • Participate in design reviews and business model matching sessions
  • Resolve system issues resulting from user error, incomplete system setup or systems bugs
  • Gather and understand business requirements for support and work with the rest of IT to ensure expectations are met or exceeded
  • Maintain complex integrations between ERP and third party systems
  • Manage and coordinate all development applications including requirements definition, vendor evaluation, strategic systems planning, processes re-engineering, design, and development, and documentation, production support of major manufacturing implementation or new functionality
  • Leverage business knowledge and expertise to deliver business process improvements
  • Provide analysis and requirements to the Development area as it pertains to customization while following standard practices
  • Manage user acceptance testing and approval of configuration and development with the business partners for signoff
  • Develop user acceptance test scenarios, test scripts and results to validate configuration with the business
  • Provide innovative solutions by staying abreast of current technology
  • Follow established policies and procedures for system security and production operations
  • Collaborate with other IT and functional area personnel on routine and major system upgrades activity
  • Develop test plans and protocols for evaluation of system performance
  • Prepare user training materials and assist users in the conversion and implementation of the system
  • Lead IT projects and related team members (onshore and offshore mix) for small enhancements and upgrades/patches
  • Bachelor's degree in Information Systems (IT), Computer Science, or Engineering (Mechanical/ Electrical) required
  • 3+ years of related experience in business systems, server hardware, software, or Engineering client support
  • System experience: SAP-PLM preferred; Siemens TeamCenter, PTC PDMLink, and MatrixOne Agile solutions acceptable
  • Engineering software experience (as user or integrator): mCAD preferred (PTC Creo/ProE, Dassault SolidWorks/CATIA, AutoCAD, NX); eCAD (Altium, Mentor Graphics) or CAM/CAE (CNC, moldflow, FEA) acceptable
  • Certifications ITIL, A+, MCP, or MCSE nice to have
  • Quality certifications: Green Belt/Black Belt Six Sigma nice to have
  • Experience in computer workstations, hardware and software troubleshooting
  • Experience with programming languages such as Java, VB, .net, Lisp, SQL, etc. nice to have
  • Ability to transform and automate business needs and requirements into system solutions
  • Software and license administration
  • Works with business units in analyzing, identifying business processes and recommends new ideas and/or efficiency opportunities
  • Support of PLM/ERP systems integration: Material Master, Bill of Material, Change Management (ECM), and Document Management (DMS)
  • Manages upgrades and assessments of PLM and CAD tools
  • Strong troubleshooting skills with client-server architectures
  • Proficient in configuration and customization techniques for WRICEF management
  • CAD integration knowledge will be an added advantage
  • Experience in working on Change Requests (CR) and helpdesk ticket resolution
  • Proficiency writing functional specifications for the CRs and coordinating with the technical team, and user acceptance testing
  • Capacity to work with multiple internal and external customer requirements from all business groups and determine appropriate solutions
  • Communication skills (English written and verbal) required; foreign language(s) helpful
42

Analyst, IT Business Services Resume Examples & Samples

  • Bachelor’s Degree in related curriculum, i.e. Information Systems
  • Minimum 7 years of experience functional and technical capacities with solid knowledge of ERP systems (SAP preferred) and SaaS solutions
  • Technical consulting experience preferred
  • Experienced in the use of questioning and facilitation techniques to gather information at the appropriate level of detail and scope to represent stakeholder needs
  • Experience analyzing and defining detailed business requirements to support strategic and/or tactical projects to include familiarity with technology governance processes as well as HR and Legal business processes
  • Understanding of project management methodologies and processes
  • Proven experience partnering with business to create technology and process roadmaps to meet near- and long-term strategic goals
  • Ability to manage challenging situations with tact and maturity
  • Solid understanding of technology infrastructure and the ability to collaborate and partner with business and solution architects to design and implement comprehensive solutions
  • Demonstrated organizational skills with the ability to manage multiple tasks and meet deadlines
  • Exceptional written, verbal, and presentation skills with experience interacting with both technical and non-technical users at all levels of an organization
  • Ability to work on assignments with Legal business partners or other business areas as needed on projects and programs
  • Able to travel worldwide and flex daily work schedule to allow for time-zone differences for global teams. Travel anticipated up to 25%
  • Ability to collaborate with internal customers and peers as well as external vendors to identify opportunities for improvement
43

Analyst, IT Knowledge Management Resume Examples & Samples

  • Create and update Knowledge Articles
  • Research, collect and document instructional information to be used in Knowledge Articles
  • Review and update training material in conjunction with IT Service Desk Trainer
  • Review feedback from users and IT support teams to identify areas of improvement
  • Provide technical support and guidance to the IT Service Desk
44

Analyst, IT, Senior Resume Examples & Samples

  • 5 years’ experience with ETL tools with an excellent knowledge of ETL concepts
  • Leads ETL data mapping processes
  • Performs design, completes development and implements integration and interface requirements
  • Collaborates with team members regarding industry standard data management practices and standards (viz., CDISC, etc.)
  • Creates ETL Detail Design & ETL specs at the (Informatica) mapping level
  • Develops SQL queries and shell scripting
  • Creates Informatica, Unix, and Oracle code artifacts
  • Automates the jobs and scripts
  • Performs Unit Testing
  • Does performance tuning using the ETL tool
  • Resolves defects during testing
  • Creates deployment guide and Runbook for support phase of project
  • Organizes and consolidates scripts for workaround and production support
  • Extensive experience in developing stored procedures, views, functions, triggers, & advanced logical methods; writes SQL and shell scripts and develops reports as required
  • Excellent knowledge of SQL/Oracle and relational databases
  • In conjunction with Business SME Data, interviews operations stakeholders and understands/documents their business requirements
  • 5 years direct ETL tool experience
  • Experience working with relational technologies including Oracle and SQL Server, star schemas and OLAP
  • Data mapping experience in design and implementation
  • Comfortable working with complex data structures
  • Microsoft .Net experience (ASP.NET, C#, VB.NET, ADO.NET, WPF, Silverlight) a plus
  • Excellent Analytical skills required
  • Ability to influence multiple levels on highly technical issues and challenges
  • Excellent oral and written communication skills is required
  • Attention to Detail is required
  • Ability to Multi-task is required
  • Experience in writing SQL and shell scripts
  • Expert knowledge of MS Word, Excel, Project, PowerPoint and Visio
  • Flexibility/Adaptability is required
  • Proven organizational, decision making, time management and collaboration expertise
45

Analyst, IT, Senior Resume Examples & Samples

  • 5+ years combined experience in data analysis and business intelligence
  • 2+ years development experience with one of the following BI platforms: IBM Cognos, SAP Business Objects or Microsoft BI
  • Expert level SQL query writing ability to reproduce report results with independently written SQL queries for unit test
  • Experience working with relational technologies including Oracle and SQL Server, star schemas, and OLAP
  • Strong customer focus with a demonstrated ability to work closely with technical and business users alike is required
  • Experience with multiple environments need to support full SDLC (separate development, validation, and production environments)
  • Excellent analytical, interpersonal, leadership, project management and problem solving skills
  • Demonstrates good work ethic, adherence to details, and track record of customer service
  • Proven ability to work both independently and in team environments
  • Excellent Verbal and written communication
  • Experience implementing visualization tool sets as an extension to an existing BI environment will be a plus
46

Analyst, IT Asset Management Resume Examples & Samples

  • Procure software and hardware assets in Oracle
  • Receive software license confirmations
  • Enter software licenses into tracking system and retrieve license keys from vendors sites
  • Software request follow-ups for outstanding approvals and orders
  • Process license transfers
  • Monitor the request mailbox
  • Lifting and physical activity may be required. Candidate must be able to lift 25 lbs. comfortably
47

Analyst IT Resume Examples & Samples

  • Oracle SOA Suite 11g
  • Oracle Service Bus
  • AIA Foundation Pack
  • JMS Queues/Advanced Queues
  • JCA Adapters (DB, File, FTP, AQ, JMS, Oracle E-BS, etc)
  • Web Services – XML, XSD, WSDL, XSL
  • 4 Year college degree with minimum 3+ years of Experience
  • Demonstrated solution design and implementation experience using Oracle's SOA/BPEL Middleware technology
  • Oracle SOA Suite 12C
  • Experience with SOA Governance processes
  • Experience with SOA Architecture
  • Oracle BAM
  • BPEL Process Manager
  • Knowledge of OWSM
  • Fusion applications
  • Oracle Enterprise Repository/Service Registry
  • 12c OEM Grid Control
  • Used at least one Source control system(CVS, Clearcase, SVN etc)
  • Educational Qualification –
  • 4 Years engineering degree or equivalent
48

Quality Analyst IT Resume Examples & Samples

  • Analyze project and/or change documentation (RDNG/RTC, BRD, FRD, TDD, CR) to determine test requirements at the application/functional level
  • Determine and obtain appropriate test data to support test case execution
  • Proactively communicate and collaborate with test teams and support partners
  • Participate and drive test execution of application/function test cases according to test plan and schedule
  • Conduct post test execution wrap up activities per procedure/requirements
  • Experience using Test Automation framework that supports Test Driven Development, specifically Cucumber
  • Experience working in an Agile software development environment
  • Knowledge of TIAA’s SRK platform
  • Knowledge of RTC or RDNG or equivalent team collaboration tool for projects based on Agile
  • Knowledge of IDE like Intellij IDEA IDE, Jenkins and Gradle
49

Analyst, IT, Senior Resume Examples & Samples

  • Implement and maintain projects for a team of analysts in support of the above role
  • Understanding and support of Active Directory GPO and Policies
  • Work with Academic management team to develop a technical strategic vision
  • Respond to technical needs related to the day-to-day staff activities and assignments as well as all Academic Support functions
  • Maintain hands on knowledge and active involvement in the group's technical projects, tasks and activities
  • Provide staff project progress and report status and metrics to Academic Support Manager
  • Evaluate requests for service and prioritize and assign resources in order to maximize customer satisfaction
  • Participate in other project planning efforts as they relate to Academic Support initiatives, including project management on key efforts
  • Provide input during forecasting of operating budgets
  • Provide input on personnel technical performance,
  • Implement workstation automation efforts
  • Implement and manage collection of accurate documentation and inventory of all hardware and software
  • Monitor and maintain data storage adherence to Human Subject Research Data compliance
  • Maintain accurate documentation of all procedures regarding end user device support and operations
  • Track and perform trend analysis on incoming support calls,and recommend actions based on the identified trends
  • Participate in the group's 24x7 on call rotation
  • Website content management
  • Prior project management/team leadership
  • 3 - 5 years of related customer support experience (focusing on technologies currently in use in our environment)
  • Excellent computer support skills, including Windows XP/Windows7 client experience and a good understanding of Windows workstation and file server operations, maintenance, and repair
  • Local area networking and communication fundamentals, including Windows 2003/2008 server, Microsoft Active Directory, Citrix environment, database basic troubleshooting, notlimited to server base connectivity issues
  • Requires understanding and basic knowledge of workstation remote management and software distribution
  • LAN management or programming experience focused on the installation, operation, and maintenance of Windows based workstations and/or file servers and attached peripherals, not excluding profile administration under Microsoft Active Directory
  • Blackberry/PDA customer and device support, not limited to vendor contact and detailed MS Outlook troubleshooting
  • Good analytical skills, ability to work well with others, handle multiple and simultaneous assignments, and work independently
  • Strong business skills with an attention to end user and customer satisfaction
  • Excellent interpersonal/team building and organization/time management skills, strong customer service focus, and positive personal behavior characteristics
50

Analyst, IT Resume Examples & Samples

  • Provide Tier 1 desktop level support to Reading Center users
  • Perform daily server maintenance
  • Install and setup new computer work stations
  • Respond to and resolve DRC employee computer hardware and software issues
  • Perform and document routine systems backups and test recovery
  • Assist with the procurement of all DRC IT equipment
  • Assist with management of licensing across all applications and systems
  • Configure, qualify, and support all internal review software as directed
  • Remain up to date on industry trends and standards
  • Address day-to-day Duke Reading Center technology issues
  • Assist with preparation of reading center publications
  • Maintain relationships with Duke Reading Center vendors
  • Collaborate with other departments within Duke, when necessary
51

Analyst, IT Resume Examples & Samples

  • A technical background including experience with reporting tools such as Crystal Reports or Microsoft Reporting Services and SQL
  • A minimum of two years of experience in information technology, business operations or HR/Payroll management, preferably in higher education or health care
  • One to two years of experience as a Business Analyst on IT project is preferred
  • Ability to manage multiple projects/assignments, ability to work with a broad range of administrative, technical, and functional staff, and a broad understanding of University and Health System administration and operations are required
52

Analyst, IT Business Resume Examples & Samples

  • Similar to how Masonite provides a roadmap for its employees – The Business Analyst will provide a roadmap for Software Application Development projects by successfully eliciting and documenting business and functional requirements. To be successful in this role you need to have great communication Skills, Analytical Skills, and the Technical Ability to elicit and document requirements
  • By nature of the job, business analysts spend a great deal of time interacting with users, clients, management and developers. A project’s success may depend upon the business analyst clearly communicating details like project requirements, requested changes and testing results. Fluent language skills and written communication abilities are necessary to thrive in a business analyst career
  • A business analyst’s skill set should include outstanding analytical skills so that a customer’s business needs are properly interpreted and translated into application and operational requirements. One aspect of the job is analyzing data, documents, user input surveys and workflow to determine which course of action will correct the business problem. Strong analytical skills are beneficial in performing the business analyst’s job successfully
  • In order to identify business solutions, a business analyst should know what information technology applications are being utilized, what new possible outcomes can be achieved through current platforms and what the latest technology offers. Testing software and designing business systems are also important technical business analyst skills. Gaining respect and creating a sense of confidence among IT and business end-users requires a business analyst to speak with confidence about business and technology, and to demonstrate a strong technical aptitude
  • The Business Analyst’ s main responsibilities will be to deliver: Business Requirements documents, System Requirements Diagrams, Business Process Workflows, User Requirements documentation, and system Test Cases
  • The Business Analyst will need to elicit and document business and functional requirements and provide and be able to put them into BRDs (Business Requirements Document), System Requirement diagrams, Business Process Workflows, User Requirements documentation, and system Test Cases. Deliver analysis in a manner that is actionable (through code) by the team
  • Ability to define/document Activity Diagrams, Use Cases Diagrams, User Stories Domain Modeling, System Sequence diagrams, State Diagrams, Swim Lane Diagrams, User Mockups. Then create BRD’s and SRD’s
  • Exposure to Rational Unified Process and Agile Methodology is a plus
  • Exposure to these Software requirements gathering / management tools: Blueprint Requirements Center, CaseComplete, JAMA, Primavera, Rally Rational, Ratioinal SpiraTest, TestTrack, Visio – Business Process Diagrams
  • Modeling techniques and methods
53

Project Analyst, IT Resume Examples & Samples

  • Development and maintaining project schedules (e.g. Gantt charts) and identifying project critical path(s), risks, issues, etc
  • Manage projects as assigned by the IT PMO
  • Maintain the project related data and documents within the West Project Management System
  • Documenting project meetings and following up on open action items
  • Create/ maintain project dashboards to communicate status and progress
  • Track project costs versus budgets and alert management of potential overruns
  • Initiate project change alerts in the case of delays, changes in scope, costs, or deliverables
  • Monitor resource needs and issues, work closely with resource managers to develop action plans to ensure program commitments remain on track
  • Drive transparency of project workloads, financial, commitments, and expectations
  • Analyze, forecast, report the project budget and work closely with finance for accruals and charges related to the project
  • Performs other duties as assigned based on business needs
  • Education or Equivalent Experience: Bachelor's in, Masters preferred
  • Experience: 3-5 years of experience
  • First experience in business analysis or project planning
  • Self-motivated and dynamic individual who is willed to develop and maintain collaborative working relations across IT and the other functions at West
  • Proficient in the Microsoft Office suite
54

Analyst, IT Performance & Capacity Management Resume Examples & Samples

  • Provide monitoring, capacity, utilization, demand, and performance management activities to manage performance expectations, and make sure that user requirements are met
  • Research and evaluate new products and technologies to improve monitoring and make root cause analysis efficient
  • Design, implement and guide the development of Dashboards and Reporting to help in communication, problem solving, and diagnostics
  • Propose, design, and implement new solutions or enhancements and additions to current environment
  • Manage capacity and performance standards / guidelines of all internal systems
  • Provide excellent technical/non-technical support with outstanding customer service
  • Assist in developing and enhancing cooperative interdepartmental and business relationships and communications
  • Takes personal responsibility for making meeting commitments and ensuring expected results are achieved
  • CCNP and/or MCSE certifications preferred
55

Analyst, IT Systems Senior Resume Examples & Samples

  • Maintain a working knowledge of all systems utilized by team
  • Have the ability to answer technical and procedural questions related to those systems
  • Continually review the modular capabilities within Varasset, looking for process improvement opportunities
  • Work to resolve Remedy tickets submitted by users for system issues in a timely fashion utilizing approved processes
  • Work closely and effectively with all associated work groups
  • Identify areas within Varasset in need of routine maintenance and execute upon it as necessary
  • Perform and lead User Acceptance Testing where necessary. Continue to monitor for quality assurance, perform routine maintenance, and complete updates as appropriate
  • Actively participate as a system SME in all project related meetings guiding peers to utilize the application to the best of its ability
56

Analyst, IT Development Bangalore Resume Examples & Samples

  • Good experience in Software Development
  • Experience in Oracle Financials with focus on Account Payable/General Ledger/Purchasing
  • Knowledge in some of the following technical components of Oracle Applications - APIs, workflow, Alerts, Forms and Reports
  • Experience with Oracle Technologies in Customization of Oracle Modules
57

Analyst, IT Resume Examples & Samples

  • Excellent computer support skills, including current Windows and Mac OS X and a good understanding of workstation and file server operations, maintenance, and repair
  • Local area networks and communication fundamentals, including Microsoft Active Directory, Citrix presentation environment, database basic troubleshooting, not limited to server based connectivity issues
  • Understanding and basic knowledge of workstation remote management and software distribution
  • Excellent team skills, strong customer service focus, and positive personal behavior characteristics
  • Bachelor's degree in computer science, mathematics, or related field, or equivalent coursework, technical training, or experience
  • Excellent technical documentation skills
  • Academic environment and/or Duke experience is desired
58

Analyst, IT Development Resume Examples & Samples

  • Develop conceptual application designs that comply with technical architecture standards
  • Designs components within high-level architecture blueprints; articulation of design patterns, reusability fundamentals and future requirements
  • Identifies key application design issues (e.g. maintainability and performance) and recommends possible solutions
  • Demonstrates awareness of how own programs link with those of other developers and of the overall system
  • Ensure application availability as per Service contracts or SLA
  • Co-ordinate with Application management teams or developers for fixing defects and also support teams for resolution of data related issues
  • Co-ordinate control scheduling changes and ensure future application growth and overall platform performance capability
  • Ensure all scheduled jobs run to successful completion, including housekeeping
59

Analyst, IT Development Resume Examples & Samples

  • Executing backend data-driven test
  • Create, design and execute test plans, test harnesses and test cases
  • Test flat file data transfers
  • Looking for an ETL tester with 2-4 Yrs of testing experience, Hands on experience in Informatica, Oracle, UNIX and Teradata. Strong knowledge in SQL using Teradata and Oracle. Should have Experience in implementation of Data Warehouse projects in Agile-model
60

Analyst, IT Development Resume Examples & Samples

  • Owns code branch creations on TFS tool
  • Controls promotion of code version through their lifecycles within releases using TFS tool
  • Automate build and deployments to allow quality of our deliverables
  • Document build requests for non-production and production environments with detail steps to implement development team changes
  • Designs components within high-level architecture blueprints, articulation of design patterns, reusability fundamentals and future requirements
  • Identifies and fixes errors and deviations
  • Prepares flow charts and systems diagrams to assist in problem analysis and system documentation
  • Co-ordinate with Environment Management System teams or developers for fixing defects and also support teams for resolution of data related issues
61

Senior Systems Analyst, IT Resume Examples & Samples

  • Follows all EQT IT project management framework standards, procedures and documentation
  • Accountable for the ownership and the delivery of project: Scope & Requirements Documents, Project Plans, Functional and Technical Specifications, Current and Future State Process Maps, Use and Test Cases, QA coordination and Presentations
  • Collaborates with team members and leaders across the organization to gain consensus and implement industry leading solutions
  • Evaluate solutions against business requirements for best fit. Facilitates software selections
  • Research and/or facilitate system and architectural changes
  • Ability to take ownership and lead process improvement efforts
  • Detailed knowledge of the Project Management & Software Development Lifecycles
  • Demonstrated knowledge of Web and Client-Server technologies/architectures
  • Evaluate and document current state and future state business processes
  • Ability to plan, lead, and monitor testing efforts
  • Multi-task and prioritize across a number of projects and initiatives
  • Work independently and collaborate effectively across the organization
  • Self-motivated, goal-oriented individual with the ability to take ownership of the task assigned
  • A Bachelor’s Degree in Information Systems, Computer Science or Business Administration
  • Minimum of 3 years work experience in Natural Gas Industry
  • Minimum 3 years of work experience in Information Systems
  • Minimum 3 years of experience in understanding of business concepts, business systems development and analysis
  • Knowledge of SQL Server Reporting Services, SQL Server Integration Services
  • Knowledge of self-service data analytic tools (Spotfire, Tableau)
  • Knowledge of the following: Quorum, Maximo, FlowCal, Endur or IBM TM1
  • Understanding of Waterfall and Agile methodologies
  • Understanding of ITIL Framework
  • Experience supporting Midstream Operations, Transportation and Accounting
  • Experience supporting Natural Gas Commercial Operations
62

Analyst, IT Development Resume Examples & Samples

  • Develop code according Dell standards
  • Fix code defects during testing phase
  • Participate of the project releases to production environment monitoring the system and supporting the implementers
  • Perform and formalize its own work using Visual Studio (tasks, check-ins, builds, etc)
  • Participate actively of all the SCRUM ceremonies
  • Interact with project stakeholders based around the globe
  • Competent to work inside a team at the highest technical and professional level with focus on the customer
63

Lead Risk Analyst, IT Risk Management Resume Examples & Samples

  • Support IT Risk Management leader on all business and technology related initiatives
  • Collaborate with technology leaders and line management to provide risk and control perspective in response execution of various IT initiatives
  • Partner with the business to execute technology risk and control assessments throughout the IT landscape. Assess policies, procedures, and processes supporting Technology, Information Security and provide key input into risk mitigation strategies and programs
  • Ability to proactively understand, assess and document key IT risks and controls across operational and information security domains
  • Working knowledge within industry as well as handle around various regulatory frameworks (SOX, ISO, NIST, etc.)
  • Ability to develop working relationships with the business, and a broad understanding of business processes in order to translate technical issues into business-related decision points
  • Collaborate with peers in risk management functions 
  • BA degree in related field (MIS, IT, computer science, etc.)
  • Seven years of experience working in a technology related environment, specifically within IT Risk, Internal Audit, and Information Security
  • Minimum of four years working in a Big Four industry or part of an IT Risk function
  • Experience in any of the following IT disciplines (application development, information security, technical architecture)
64

Analyst, IT Development Resume Examples & Samples

  • Designing, coding, testing, debugging and documenting Pega PRPC (Java-based platform) programs
  • Collaborating with business analysts and systems analysts to prepare technical specification documentation
  • Examining document requirements, technical design documentations, unit test, system test, user acceptance test, and implementation plans for small to complex projects
  • Staying current with new technology developments and development techniques
  • Responsible for monitoring and reporting development project status and anticipating potential issues that could adversely impact scheduled
  • Provide Level 3 (application development) support for escalated production incidents orchestrating different teams for issue resolution
  • Conduct technical reviews, provide direction and lead other Application Developers
65

Analyst, IT Development Resume Examples & Samples

  • Designing, coding, testing, debugging and documenting Java-based platform programs
  • Responsible for Leading, monitoring and reporting development project status and anticipating potential issues that could adversely impact scheduled
  • Computer Science, System Analysis or similar technical degree
  • Experience with AGILE methodologies in addition to standard waterfall SDLC
  • Ability to work independently and/or as part of a team
  • Experience in the following technologies: Java EE, Web Services, Jenkins, Bootstrap, Javascript, JQuery, WebLogic
  • Hands-on experience with Bash shell script and linux command line
  • 4+ years of experience in design and development of software using Java based technologies
  • Ability to develop new approaches to complex design problems
  • Must be organized, have an eye for detail, and be able to put ideas into a tangible form
  • Strong communication skills and leadership qualities
66

Analyst IT Resume Examples & Samples

  •     Receives requests for computer technical assistance and problem resolution from company employees. Responds to client requests by diagnosing and resolving reported system issues. Technical support may involve providing on-site and/or remote support. 
  •     Collects detailed information to categorize request in order to determine method of resolution. Escalates more complex problems to other technical support teams and/or outside vendors.   
  •     Exercises sound professional judgment in analysis of problem in order to: (1) attempt hardware/software solution, or (2) decide proper level of maintenance required to solve problem. Uses discretion to effect timely solution of problems in order to ensure customer satisfaction and eliminate downtime
  •     Performs tier I and 2 system administration functions.  Designs, implements, and operates server rooms and computing infrastructure running in the region.   This includes servers, storage, operating systems, data backup, WAN, LAN, PBX, VoIP and other related IT technologies. Works closely with corporate IT teams to ensure the designs, implementations, and operations are in accordance with corporate direction, standards and practices. 
  •     Provides technical leadership and training for lower level technical support technicians and analysts.  Provides technical trainings to end-users of implemented IT technologies. 
  •     Researches new and upcoming technologies, identifies and recommends where and how it may improve existing processes or enhance overall productivity.   Conducts technical demonstrations if needed. 
  •     Acts as a team member for special assignments within the department, supporting global IT initiatives and project implementations
  • Bachelor's degree in IT or related field
  •     Knowledge of a wide variety of current information technology systems and networking concepts
  •     3-5 years of experience in IT responsibilities to include  IP Telephony, Microsoft Office 365, Cisco Networking, SAP, Server Infrastructure, VMWare, Desktop Imaging, Help Desk Support, Ticketing, ITIL Framework, and hardware procurement
  •     History of exhibiting excellent analytical and troubleshooting skills
  •     Proven ability in managing multiple initiatives/projects
  •     Strong training skills including content creation, PowerPoint, and public speaking
  •     Ability to demonstrate strong interpersonal skills, including the capacity to collaborate with others and to facilitate teams
  • Ability to travel (up to 10%) to other U.S. company sites
67

Analyst IT Resume Examples & Samples

  • Work with customers to resolve server issues
  • Install and support Windows operating systems on Bayer's servers in North and South America
  • Assist in the provision of file management and print services
  • Support the environment, complete project work to make improvements, or add acquired businesses, as required
  • Must have bachelor’s degree or combination of education, experience and training evaluated to be equivalent to a bachelor's degree in Computer Science, Information Systems, Engineering or a directly related field
  • Three (3) years of experience in a related position
  • Must be fluent in Portuguese and/or Spanish
  • Must have two (2) years of experience administering Microsoft file, folder, and share permissions
  • Must have any experience with
  • ITIL based processes, specifically Change Management and Incident Management
  • Microsoft WSUS patching processes
  • TrendMicro Anti-Virus monitoring and troubleshooting; and
  • Working as a member of an international team
  • Must be a Microsoft Certified Professional with two (2) years of experience administering current OEM supported versions of the Windows Operating System
68

Analyst, IT Development Resume Examples & Samples

  • Interact with Business Partners and Software Development Architects/Analysts to understand the requirements
  • Define and Create design document and review with architects and leads
  • Lead the development process for the tools supported
  • Participate actively and effectively on the defect tracking cycle
  • Experience in the following programming languages: C, C++, C# or any C based languages, ASP, JAVA, Java Script, VB
69

Analyst, IT Development Resume Examples & Samples

  • Design and build automation solutions for Dell IT
  • Designs, codes, tests, debugs and documents software according to Dell’s systems standards, policies and procedures
  • Provide basic systems recommendations for defined business needs
  • Creates documentation on all programming work
  • Performs maintenance on existing software products
  • Writes programs according to specifications from higher-level staff
  • Support the applications as Level 3
  • A minimum of a Degree in Computer Sciences/Software Engineering/Information Technology
  • At least 1-2 years of working experience in Java/.net/scripting development
  • Individual that is optimistic, proactive, good initiative, passionate, strives to achieve more as a team, and able to motivate others
  • Good analytical and conceptual thinking skills
  • Required knowledge or experienced development in C# and .NET, PowerShell, Java or other languages
  • Knowledge or experience in Microsoft System Center Orchestrator and PowerShell script will be added advantage
  • Knowledge or experience in Web Service/SOAP/any API call will be added advantages
  • Requirements gathering activities and early adopters to the code being developed allow the candidate to interface with all levels of the project team members
  • Knows the fundamental concepts, practices and procedures related to applications programming
  • Basic knowledge of PL/SQL or SQL coding, testing, and debugging simple applications
  • Basic understanding of how key business needs drive technology decisions
  • Experience in Agile will be an added advantage
70

Analyst, IT Enterprise Portal Resume Examples & Samples

  • Develop Enterprise Portal solutions working with technical internal / external consultants
  • Designing/review specification, functional and technical requirements
  • Providing production support and contributing to on-call requirements as needed
  • SAP Net weaver development experience
  • Well conversant with Netweaver Java / SAP portal
  • Good knowledge required in Netweaver Web dynpro Java, EJB, Web services, BPM, Portal
  • Experience in designing Netweaver BPM solutions based on business requirements
  • Good understanding of HTML5 and other technologies like SAPUI5, HANA, JAVA, other UI/ front end technologies
  • Well versed with the various phases of the software development life cycle. Experienced in requirements gathering, analysis, design, software coding/development and implementation
  • Well conversant with providing Functional Specifications
  • Good oral & written communication skills are required
  • Partner with peers when coordinating delivery and problem-solving across IT functions; secure the involvement and participation of other IT organizations as needed to deliver high quality application solutions and support
  • Develop and maintain relationships with key business and IT stakeholders within
  • Strong diagnostic and troubleshooting skills
  • High level of discretion and judgment
  • Proficiency in written and spoken English. Other language skills is an asset
  • Excellent analytical skills and ability to solve problems and manage processes within a complex environment
  • Very good presentation skills
  • Proactive in learning and highly self-motivated
71

Lead Analyst It-field Resume Examples & Samples

  • Provide functional expertise and/or operational support for maintaining performance and reliability of wireless radio networks within our area of responsibility. Develop and regularly report out meaningful metrics on the quality of our repair work and the performance of the wireless radio networks
  • Lead the operational process design, development, and implementation with the Field Area Network Operations team, other utility business & IT resources, and outside vendors. Assist IT Project and Engineering teams in planning the implementation of new wireless technologies to ensure a smooth transition to Operations
  • Identify low value work to be eliminated or outsourced in order to free up resources required to support newly deployed technologies. Lead the implementation of new support models
  • Identify and provide Business and IT data on wireless network trends and issues. Participate in Field Area Network Operations review and standards setting. Assist in conducting presentations as needed on Field Area Network related topics
  • Maintain and enhance engagement with our customers, business partners, and IT coworkers in order to improve operational effectiveness and customer support
  • Maintain business acumen and technical knowledge within own discipline or function
  • Provide performance evaluations, career development feedback, and recognition as required
72

Analyst IT Resume Examples & Samples

  • Two-year IT Certification or Associate’s degree or higher from an accredited university
  • Minimum five (5) years of IT experience
  • Minimum ten (10) years of IT experience
  • Experience with Lab & Manufacturing process equipment integration
  • Experience with latest MS PC/Server & Cisco Network/Firewall technologies
  • 3M relocation plans vary. For more information on the relocation plan for this position, please contact the internal contact listed on the requisition
73

Analyst IT Systems Senior Resume Examples & Samples

  • Develop and Maintain New and Existing .NET Desktop and Web Applications in Support of Distribution Grid Services
  • Performs IT work in Software Development and Maintenance, Database Development and Administration, Business Reporting
  • Occasionally acts as a Project Manager and is responsible for planning, scheduling, and monitoring the SDLC of a project
  • Work collaboratively with departments and team members to effectively communicate progress and performance
  • Identify trends and root causes of challenges, determines solutions, and makes recommendations for management consideration
  • Knowledge of Kofax Capture, Kofax Transformation (KTM), Sql Server Reporting Services, Tableau are a plus
74

Analyst IT Systems Senior Resume Examples & Samples

  • Performs IT work in Software Development, Database Administration, Data Warehouse Analysis, Systems Programming, Network Engineering, Data Storage, or Unified Communications & Messaging
  • Performs as a Project Leader and is responsible for planning, scheduling and monitoring projects
  • Work collaboratively with departments to effectively communicate progress and performance
  • Applies SRP and IT processes/methods, practices and techniques to deliver solutions
75

Analyst, IT Performance & Capacity Mgm Resume Examples & Samples

  • Participate in technical discussions with application development and quality assurance personnel to incorporate monitoring features at design, development, and test stages
  • Identify forecasts and trends through the use of metrics
  • Participates in vendor management activities
  • Manage projects and special assignments within the department and conduct presentations to management on those assignments
  • Respond to highly complex and technical user service requests/inquiries that involve problem recognition, research, isolation and resolution
  • Recommend changes to policies, procedures, and standards and ensures conformance with IT and Company objectives. Participate and assist in driving the knowledge management process
  • Assists in the acquisition of new solutions and equipment
  • Responsible for 3rd level support of the monitoring and performance management infrastructure and services
  • Assists with establishing budgetary requirements for equipment and services
76

Lead Quality Analyst IT Resume Examples & Samples

  • Makes work assignments and determines the direction work should take
  • Plan and manage team’s effort and deliverables based on project priorities; Commits to deliverables
  • Experience in programming in Java, debugging code, and identifying issues with code
  • Hands on experience with SQL Queries and automated back end testing
  • Experienced in automation testing in Agile projects
  • Experience with HP tools – ALM, QTP/UFT, Service Test
  • Experience with using Jenkins
  • Experience in hiring and mentoring employees and Contractors for automation initiatives
  • Experience with a variety of testing tools will be a big plus e.g. CA Devtest (CA Lisa), Ruby, QTP, Robot framework, SOAP UI Pro (or equivalent for API testing), Excel macros or any other open source testing and reporting tools
77

Analyst, IT Business Resume Examples & Samples

  • Work with internal business clients to document business requirements for TrackWise solutions and applications interfaced with it
  • Analyze current processes, and document configuration, application functionality and integration modifications needed to support business requirements
  • Create SDLC project deliverables including design, configuration, and testing
  • Work with software vendors to understand existing and future release functionality
  • Execute and document testing and work with team members for problem resolution
  • Provides technical assistance to users inquiries regarding errors, problems or questions
  • Perform Quality Assurance validation on requirements based software applications
  • Escalate incidents and requests as required to ensure quality service and within established service targets
  • Participate in after-hours on-call support rotation as required
  • Provide technical and procedural direction to team during manager’s absence
  • Participate in knowledge transfer activities to relevant support teams for implemented solutions
  • Minimum of 5 years of relevant IT experience supporting / developing systems solutions to business requirements required
  • 3 years experience implementing or supporting TrackWise solutions required
  • 0-2 years of experience in supporting or implementing enterprise software in a regulated (preferably Pharmaceutical / Medical Device) industry required
  • 2-5 years of experience in Previous Application Maintenance / Support experience required
  • 2-5 years of experience with systems supporting Training Management or Document management is a plus preferred
  • Trackwise experience - min 3 years required
  • Understanding of IT Quality Methodology and Change Management, including processes and tools required
  • Experience with Web Services/Java is preferred
  • Experience with Crystal Reports a must
  • Knowledge of GxPs, FDA Regulations governing validated applications including 21CFR Part 1 preferred
78

Analyst, IT Business Ba&d Resume Examples & Samples

  • Work with users, IT resources, and vendors to evaluate needs and propose appropriate solutions to users’ needs
  • Perform quality assurance for assigned projects
  • Serve as on-site IT representative for project implementation
  • Serve as the project leader for smaller-scale IT projects
  • 1+ years of operational experience, or equivalent, in designated area(s) of expertise, preferably functioning within the department or group to which they will act as the liaison
  • 3+ years of experience gathering system requirements from users and business owners, translating them into detailed requirements documentation, ensuring that business rules are clearly defined through workflow diagrams, business needs are documented and validating that limitations or risks are understood
  • Must have experience with the Microsoft Office suite of products
  • ITIL V3 Awareness training preferred
  • Must have strong organizational, analytical, and troubleshooting skills
  • Must have strong communication, customer service, and interpersonal skills
  • Must be able to obtain/maintain any necessary certifications and/or licenses
79

Senior Functional Analyst IT Business Intelligence Resume Examples & Samples

  • Experience in SAP and SAP Business Objects, SAP Business Warehouse (BW)
  • Experience designing both real-time/near real-time solutions as well as historical data solutions
  • Exceptional customer service skills. Looks to lead by serving peers and internal customers
80

Analyst IT Assets Resume Examples & Samples

  • Create and interpret reports with respect to inventory
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Create and Maintain documentation on all processes and procedures
  • The Asset Analyst will have the responsibility to make decisions under guidelines as provided by the Manager. These decisions will include when to bring more inventory in
  • The Asset Analyst will receive medium level of supervision. All processes and procedures are defined
  • The Asset Analyst’s role impacts the organization in many ways. First and foremost, they help protect the organization against fines and lawsuits from software audits, and improper use or disposal of software and hardware. Secondly, they ensure that each new employee has the correct tools to do their job. They support the organization’s Green Initiatives by ensuring assets are disposed of properly
  • The Asset Analyst works on a team with other Asset Analysts. They will be expected to work together and back each other up as necessary. While the Asset Analyst will have primary responsibility for their physical site, they will also be required to work with teams and customers at other sites across all of Wyndham’s Business Units
  • The Asset Analyst will work closely with many different teams in IT and across Wyndham’s Business Units
  • The Asset Analyst will have occasional to frequent contact with vendors. They will be expected to maintain a healthy working relationship with our vendor account team
  • Requires a bachelor's or associate degree and have minimum of 2 years of related experience in the field or in a related area
  • Key competencies of this position: Building Trust,Driving Results,Business Acumen
  • The Asset Analyst must be able to travel up to 1 or 2 weeks per year for the purpose of internal meetings, project related work and backing up of other team members as required
  • Familiar with a variety of the field's concepts, practices, and procedures related to Asset Management
  • IAITAM Certification preferred
  • Familiar with Software Licensing Concepts
  • Familiar with MS Suite of Office applications
  • Familiar with computer hardware and software terminology
  • Familiar with trouble ticketing system (especially Service Now)
  • ITIL foundations training, certification preferred
  • Ability to lift minimum of 50 Pounds consistently
81

Analyst, IT Resume Examples & Samples

  • Provide primary contact for event support scheduling, event setup,and user training with the multimedia equipment, primarily within the Link and secondarily in the Main West Quad support zone
  • Assist Link and other classroom users of instructional technology in finding effective applications of the technology to teaching
  • Support video teleconferencing with installed systems in the LINK, Telcom 119 and other locations throughout West Campus as needed, including the use of portable VTC equipment.Troubleshoot problems with equipment, including making diagnoses of and rapid response to problems facing users of multimedia equipment
  • Call in outside assistance of contractors as necessary
  • Provide area administration and oversight of digital capture programs in the LINK and classrooms on Main West Quad equipped with the capture systems: oversee the collection of the necessary capture permission forms, schedule events in a timely manner,and make any necessary post-capture adjustments to the files
  • Promote good working relationships with the faculty, staff,and other users of multimedia equipment and help maintain close cooperation with the other support elements in the Link and supported spaces
  • Work with OIT and TTS computer support personnel to maintain the computing systems in the Link area, including the fixed workstation classroom, portable laptop carts, and related systems
  • Assist with the checkout and support of portable equipment in the LINK, including digital media equipment, laptop carts, portable smart systems, and other instructional technologies managed from the Link Support Desk
  • Monitor equipment and supply movement for the A&S classrooms, in the Teaching and Learning Center (LINK) and Main West Quad zones
  • Provide routine preventive maintenance on the equipment as needed
  • Manage all Student Assistant temporary employees hired during the school year to provide ancillary support for Classroom Support staff, including conducting recruitment and hiring, training students, managing support shift assignments in cooperation with zone technician needs,conducting performance evaluations, and coordinating their use with related OIT student staffing for the Link Support Desk
  • Report on the effectiveness of instructional technology equipment trials in the LINK and elsewhere on West Campus and provide recommendations for introduction of new instructional technologies to general use within Arts & Sciences. Advise the Manager,IT for Classroom Support Services Facilities regarding equipment needs during the budget planning process and assist with the assessment of new equipment offered by multimedia contractors and suppliers
  • Higher education and instructional technologies experiance, particularly with integrated systems
  • Experience with Crestron control systems, particularly control system coding and Crestron programming certification is desirable
  • Experience with database management, specifically FileMaker Pro is desirable, as is facility with the MS Office suite of word processing, spreadsheet, presentation, and communications software
82

Analyst, IT Resume Examples & Samples

  • User Support Services – Provide end user support for faculty, staff and students in Trinity College of Arts & Sciences as well affiliated Duke programs. Maintain familiarity with supported user community and managed equipment to provide excellent proactive, just in time and customized support
  • 2+ years experience in first or second level desktop computer support
  • Experience with troubleshooting and installation of various hardware components including but not limited to laptop displays, hard drives, RAM, logic/motherboards, wireless cards, batteries, printers, scanners, displays, and wireless devices
  • Experience in support/troubleshooting of computers (laptops, desktops) with MacOS and Windows operating system. Similar experience with mobile devices using Apple iOS and Android OS is a plus
  • Experience with remote administration applications such as Apple Remote Desktop, Casper Remote and/or ScreenConnect
  • Experience web conferencing software such as Skype or WebEx
  • Experience with Interactive Display software
  • Ability to communicate technical information in a polite, professional manner
  • Ability to multitask, prioritize and work independently in a high volume, time sensitive environment
  • Experience with endpoint management tool suites for both Mac and PC platforms such as JAMF Casper Suite, BigFix, Microsoft System Center Configuration Manager and Symantec Endpoint Protection Management
  • Experience with Active Directory for managing users/group identities and permissions
83

Business Intelligence Analyst, IT Analytics Resume Examples & Samples

  • Should able to translate functional requirement into actionable dashboards and reports using Microsoft Power BI, SSAS and dot net technologies
  • Partner with analytics development team to ensure data quality, functional documentation, process maps and agile driven project deliveries
  • Generate and create reports from our Business Intelligence platform which is hosted on Microsoft Azure platform
  • Should be able to write and test SQL statements; tuning, monitoring, optimization and debugging
  • Should be comfortable in understanding various data interfaces, structured and unstructured data, POS, agency data, application logs, etc
  • Should have working knowledge of open source analytics products including any of the core technologies i.e. Apache Spark, Hadoop, React.js, Angular.js, R, machine learning, etc
  • Linux based OS background is expected for code deployment, git, etc
  • Innovative, self-starter with acumen to understand and participate in both business and technical streams
  • Bachelor’s degree from an accredited institution in Computer Science or complimentary discipline (Marketing, Mathematics, Finance)
  • 3-5 years’ experience in digital analytics, marketing, and finance analytics in CPG or Pharma industry
  • Experience with data warehouse and statistical modeling is a plus
  • Proficiency across all Microsoft Office programs (Excel, PowerPoint, etc.)
  • Strong analytical skills using a data driven approach
  • Good knowledge of business intelligence tools and statistical modeling methods is a big plus
  • Ability to prioritize, lead project delivery, business facing, problem solve and communicate solutions
84

Analyst, IT Service Ops-itorg Resume Examples & Samples

  • Possess a 1-2 years of experience in software support
  • Experienced in current and emerging technologies and standards i.e. Oracle SQL&PL/SQL, Microsoft ASP/VB, Microsoft .Net, Weblogic/Java. Infrastructure knowledge is an added advantage
  • Strong interpersonal and fluency (written and spoken) in English
  • Strong team player with ability to work in a team and as individual contributor
  • Good analytical, problem solving, negotiation and organizational skills
85

Analyst, IT Service Management Resume Examples & Samples

  • Ability to work collaboratively across levels
  • Excellent communications, organizational and analytical skills
  • Ability to interact effectively with all levels of management
86

Analyst, IT Development Resume Examples & Samples

  • Excellent analytical and problem solving skills is a must
  • Excellent communication skills (oral and written)
  • Must be familiar with diverse industry and tools and data warehousing technologies
87

Systems Analyst IT Resume Examples & Samples

  • Provides support to IT organization in creating and maintaining software configurations
  • Provides dedicated year end support to updating configurations and year end processing for external clients
  • Identifies issues in requested configuration changes and provides consultation on correct updates to ensure an effective and complete change
  • Devise ways to make existing computer systems meet new needs
  • Do tests to ensure that the systems work as expected
  • Defines application problem by conferring with internal clients; evaluating procedures and processes
  • 2 or more years Systems Analyst or Technical Analyst experience
  • Financial services industry experience, specifically within retirement
  • Reporting capabilities
  • Adaptation to work with multiple applications and provide consultation to the business
  • Analytical skills – Analyst must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project
  • Communication skills – Analyst will work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand
  • Creativity – Analyst is tasked with finding innovative solutions to computer problems and an ability to ‘think outside the box’ is important
  • Knowledge of Software Development Process, Software Design, Software Documentation, Software Testing, Software Requirements, Teamwork, General Consulting Skills, Understanding Software Architecture
  • PRISM, STAC, MVAS
  • Omni recordkeeping
  • SSO
88

Analyst, IT Development Resume Examples & Samples

  • Extensive knowledge on OOPs
  • Hands on experience on C#, ASP.Net, MVC
  • Translate application User Stories and use cases into Technical Jorgon
  • Design, build, and maintain efficient, reusable, and reliable code
  • Integrate data storage solutions {{may include databases, key-value stores, blob stores, etc.}}
  • Ensure the best possible performance, quality, and responsiveness of applications
  • Strong Debugging Skills
  • Strong knowledge of .NET web framework
  • Proficient in C# with a good knowledge of their ecosystems
  • Strong understanding of object-oriented programming
  • Skill for writing reusable libraries
  • Familiar with various design and architectural patterns
  • Knowledge of concurrency patterns
  • Familiarity with Oracle 12C
  • Experience with popular web application frameworks
  • Knack for writing clean, readable, and easily maintainable code
  • Understanding of fundamental design principles for building a scalable application
  • Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
  • Experience implementing automated testing platforms and unit tests
89

Analyst, IT Resume Examples & Samples

  • Manage system configuration tables in a highly customizable environment in order to adapt the application to the needs of the libraries
  • Works with departments throughout the Library to determine policy for utilization and configuration of ILS software, identifies unmet functional requirements, develops specifications, evaluates available software or provide advice on in-house development in support of Library activities and services reliant upon ILS-supported systems
  • Provide problem resolution support and system tuning activity during and after systems implementation, independently and collaboratively, by communicating with vendor technical support staff, consulting with campus Office of Information Technology staff and consulting and collaborating with library information technology staff
  • Consult with the staff members in the Information Technology staff across the University as appropriate
  • Three years of experience in automation and enterprise application administration
  • Demonstrated commitment to providing outstanding customer service
  • Demonstrated ability to manage a complex workload, prioritize tasks and use good judgment in providing services based on goals with minimum supervision
  • Preferred: Prior experience supporting IT in an academic research library; Experience with search engine architectures such as Apache Lucene and Apache SOLR
  • Knowledge of PERL
  • Knowledge of library data and the MARC data format
  • Experience with system design, implementation, and integration of online discovery environments; experience with APIs and API frameworks (HTTP/REST/JSON)
  • Experience with XML/XSLT and metadata extraction, transformation, and repurposing
  • Experience with modifying existing open source code, and testing and clearly documenting code
  • Experience with version control systems such as Git Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status
90

Senior Configuration Analyst, IT Resume Examples & Samples

  • Bachelor’s Degree or equivalent work experience desired
  • Must have working knowledge of SAP ECC6.0 software
  • Must be able to articulate and communicate technical issues and solutions to a non-technical audience
  • Excellent interpersonal and communication skills with a strong focus on building customer relationships
  • Ability to handle multiple responsibilities and to drive for results
  • Strong problem solving and analytical skills, with demonstrated ability to conceptualize, document and present solutions to complex issues
  • Prior experience with SAP system configuration, implementation or support preferred
  • Prior experience maintaining and supporting financial systems recommended
  • Proven experience with MS desktop applications such as Excel, Access, Word, Visio; knowledge of Rally software
  • Level to be determined based on qualifications of candidate
91

Analyst, IT Systems Resume Examples & Samples

  • Prioritizes work assignments, ensures on-time completion of tasks and projects and provides timely updates to project group leader, managers and directors
  • Fosters open communications and ensures effective and positive working relationships with coworkers, users and vendors
  • Develops lifecycle system projects from design through coding, testing, implementation, documentation and end-user training
  • Assists users and IT team in testing and debugging programs, reports, and/ or queries as needed
  • Performs application/ report maintenance, troubleshooting and debugging of software, providing support across multiple locations and platforms
  • Ensure continuous quality improvement and maintain timelines to meet accreditation and regulatory guidelines
  • Works with supporting IT departments on troubleshooting resolving issues
  • May support eprescribing and lab interfaces
  • Complies with required workplace safety standards
  • Extensive knowledge of healthcare industry
  • Programming skills in MS SQL and ad-hoc reporting in Crystal Reports
  • May require Visual Basic or EMR Clinical Kids and Form development
  • Demonstrated ability to team with internal and external customers to meet delivery and budgetary deadlines
  • Ability to abide by Molina's policies
  • Ability to maintain attendance to support require quality and quantity of work
  • 1 – 3 years experience supporting, designing and/or implementing application changes
92

Analyst, IT Development Resume Examples & Samples

  • Interacts with business and I/T partners to define current and future application requirements
  • Analyzes business requirements/processes, non-functional requirements and system integration points to determine appropriate technology solutions
  • Designs, codes, tests and documents applications based on defined requirements and standards
93

Analyst, IT Resume Examples & Samples

  • Able to effectively function in a complex and rapidly changing environment
  • Able to dynamically prioritize work efforts to meet deadlines
  • Ability to develop informal networks within Duke to stay abreast of changes and work in other areas
  • Able to positively and productively interact with customers, ensuring that their needs are understood
  • Self-motivation to tackle observed problems, present recommendations, and complete changes as necessary
  • Ability to communicate across multiple forms (written, conversational, presentation)
  • Working knowledge of Cisco IOS, CatOS and Nexus platforms. Experience deploying and managing a broad array of Cisco equipment, especially: 3850 series switches, ISR routers, wireless access points, 15454 optical equipment, and Nexus series switch/routers
  • Working experience with routing protocols across large networks. Specific routing protocols include: EIGRP, OSPF, and BGP
  • Experience troubleshooting problems with network protocols, including: IPv4, Ethernet, MPLS, DHCP, PIM, MSDP, LDP
  • Ability to troubleshoot problems involving application-layer protocols, including especially HTTP
  • Advanced knowledge and experience operating converged (voice/video/data) networks, including knowledge of: CoS, QoS, RSVP, CAR, WRED, and related quality of service parameters
  • Advanced knowledge and experience operating MPLS backbones, including knowledge of: RSVP-TE, AToM, EoMPLS, VPLS
  • Working knowledge of Cisco VOIP environment
  • Working knowledge of load balancing technologies
  • Advanced understanding of network security and ability to work within the Cisco firewall/ACL environment
94

Analyst, It-identity Mgmt Resume Examples & Samples

  • Full-stack web application development in Ruby on Rails
  • Providing support to external developers using Identity Management tools, such as Shibboleth integrations, Grouper questions, and coordinating API access details and needs where appropriate
  • Participating in a weekly on-call (24/7) rotation to manage operational tasks and respond to urgent tickets when necessary
  • Strong work ethic and detail-oriented work style, with the ability to self-manage and work proactively and effectively to meet established deadlines and project goals
  • Ability to be an effective team member and individual contributor in a fast-paced, multi-project and multi-unit environment
  • Familiaritiy with the software development lifecycle and ability to understand and promote a workflow specific to the Identity Management team
  • Strong customer service skills and ability to collect requirements, triage issues, and present patches for acceptance
  • Front-end web development experience, including HTML, CSS, and jQuery
  • Web application development experience, preferably in an MVC architecture
  • Proficiency with SQL and working with databases in general
  • Knowledge of distributed version control systems, such as Git
  • Ability to work on a web application development team, participating in pair programming, code reviews, and shared development tasks
  • Strong experience with automated testing, including unit and integration test
95

Analyst, IT Architecture Resume Examples & Samples

  • 1-4 years experience of Software development
  • Strong hold on Programming languages like C, C++ or Java
  • Strong experience in PLSQL
  • Hands on scripting languages like PHP, Shell or Python
  • Should have experience with XML & JSON Messaging formats
  • Should be Hands on with java scripting and webbased programming
  • Strong Object oriented programming concepts
  • Good Exposure to Oracle Apps , Oracle OAF or EBS concepts & modules
  • Good in Data structures and Algorithms
96

Nuclear Plant Simulator Lead Analyst IT Resume Examples & Samples

  • Create/modify and document simulation software logic and dynamic models to meet the defined service level agreements for simulator software maintenance, minor plant modifications, and enhancements with minimal support from peers or vendors
  • For Site Main Control Room Simulator Projects: plan, design, build and test high quality IT software solutions in accordance with IT project management standards
  • Software configuration management
  • Maintain engagement with the Site Training Department to provide support for emergent problems, Simulator Review Board support, Emergency Preparedness drill preparation, Training load releases, Instructor drill development, and IT security / exam security
  • Lead planning activities for assigned site
  • Provide second tier service to another simulator as required to backup that simulators Site Lead with little or no assistance
  • Participates in projects for other sites in the fleet as required
97

Analyst IT Enterprise Portfolio Resume Examples & Samples

  • Provide support functions such as project planning, issue management, risk tracking and mitigation, resource tracking and scorecarding
  • Maintain effective working relationships with Project and Portfolio Managers to ensure standards, processes and tools are effectively applied to manage projects
  • Work with Project and Portfolio Managers to solicit, & analyze data required for performance metrics and reporting and assess trends, recommend findings that will help improve the performance of the portfolio specifically in use of project management discipline and delivery
  • Assist with follow-up reviews to ensure appropriate corrective actions have been implemented by project teams
  • Support ongoing onboarding of resources in PPM tool, evaluating process, quality, issue resolution and taking corrective action or escalating issues as needed
  • Maintain PPM tool training materials and provide training sessions as needed
  • Bachelor's Degree in related discipline or related subject and/or demonstrated capability through four (4) previous years of experience and education
  • Three (3) years of experience in IT Program/Project Management with PMO experience
  • Knowledge of project portfolio management skills (project intake, resource planning, demand management, budget management)
  • Effectiveness working diplomatically across teams with varying objectives
  • Knowledge of SharePoint, Outlook, MS Project, Microsoft Office tools
  • Creation of PowerPoint presentations for leadership audiences
  • Available for occasional overnight travel (Less than 10%)
  • Ability to work well under limited supervision in a fast-paced environment
  • Strong research, analytical, problem-solving and decision making capabilities
  • Experience with Project and Portfolio Management tools a plus
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft