Administrator / Analyst Resume Samples

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BD
B Dickens
Brandi
Dickens
61071 Bogisich Union
San Francisco
CA
+1 (555) 493 7924
61071 Bogisich Union
San Francisco
CA
Phone
p +1 (555) 493 7924
Experience Experience
Los Angeles, CA
Analyst & Optix Administrator
Los Angeles, CA
Upton Inc
Los Angeles, CA
Analyst & Optix Administrator
  • Provides consultative guidance and implement organizational improvement programs
  • Creates and delivers training and development programs to all levels of OPTIX end-users
  • Works closely with the product and marketing teams for promotion implementation and support
  • Project manages all local deployments, maintenance, and updates of the corporate issued Cox Business CRM application (OPTIX)
  • Maintains knowledge of all internal and external business processes in order to keep OPTIX workflows most up to date
  • Leads open forums with both front line employees and leadership to help establish, document, share, and implement business processes
  • Produces reports, analyzes data and develops business cases
Detroit, MI
Systems Analyst / Administrator
Detroit, MI
Thompson-Jaskolski
Detroit, MI
Systems Analyst / Administrator
  • Assessing current infrastructure security risks and providing enhancement recommendations to management
  • Maintains smooth operation of multi-user computer systems which includes coordination with network managers
  • Involved in a wide range of security functions including architectures, risk management, electronic data traffic, and network access
  • Conducts risk assessment and provides recommendations for application and infrastructure design
  • Designs, tests, and implements secure operating systems, wired/wireless networks, and database products
  • Configure, maintain, and perform backup and restore operations
  • Makes recommendations to purchase hardware and software, coordinates installation, and implements backup and recovery schemes
present
Los Angeles, CA
Senior Analyst Servicenow Administrator Developer
Los Angeles, CA
Sanford, Crona and Rath
present
Los Angeles, CA
Senior Analyst Servicenow Administrator Developer
present
  • Providing assistance to the functional teams and build requested items and tasks using workflows to manage and improve processes
  • Developing systems integrations and process automation within the ServiceNow instance and other Information Services applications
  • Working directly with end users to resolve support issues within ServiceNow
  • Defining and configuring Service Level Agreements (SLAs) and monitor SLA workflows
  • Develop web services and or direct database access integrations
  • Creating ServiceNow reports and dashboards
  • Coordinating and facilitating application and platform upgrades
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Michigan State University
Bachelor’s Degree in Business
Skills Skills
  • Excellent interpersonal skills; ability to communicate clearly, knowledgeably, and personably, orally and in writing
  • Ability to acquire new skills quickly and learn on the job
  • Strong desire to innovate, ability to multitask and commitment to excellence and Continuous Service Improvement (CSI)
  • Ability to design and build applications that meet business goals and objectives
  • Deep knowledge of JavaScript, XML, HTML, LDAP, MS Active Directory, and ADFS
  • Ability to analyze problems comprehensively and apply critical thinking to derive a resolution
  • Strong collaboration and team-building skills
  • Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
  • Integration (interfacing) of enterprise software systems
  • Development experience with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
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15 Administrator / Analyst resume templates

1

Senior DC Administrator, Analyst Resume Examples & Samples

  • To administer all aspects of defined contribution pension schemes within agreed service and regulatory standards. This can include contribution processing, new scheme implementation, scheme reporting, handling member and scheme queries, ongoing member servicing, claim processing, banking, fund processing and dealing
  • Carry out quality checks on their team’s work, ensuring that all learning points are fed back to the individuals concerned
  • Drive the customer experience to a best in class position. Ensuring the accurate and timely provision of all elements of member and client service in accordance with service level agreements
  • Represent Blackrock Pensions Administration in new client pitches and at scheme meetings
  • To assist the Team Leader to plan and allocate work carried out by their team
  • To be a point of contact for team members in respect of technical and process queries
  • To deputise as required for the Team Leader
  • A proven track record of attention to detail and work checking
  • In addition the jobholder will already hold or be prepared to work towards any professional qualifications (typically CF1, FA2 or IAQ) that may be required for more senior roles within the team
2

PC Administrator Analyst Resume Examples & Samples

  • All communication to the organization regarding project
  • Documentation and training material for new software and hardware installs
  • Develop of Time and Action Calendar
  • Testing of new hardware and/or software being installed
  • Annual recertification of all existing Risk Assessments for non-standard MST applications
  • Submission of Risk Assessments for new non-standard MST applications
  • Assisting users with questions and/or problems regarding PC hardware and software
  • Maintaining an Intranet website with PC documentation and frequently asked questions
  • Support Blackberry and Iphone software and Hardware
  • Support IPADS
  • Support of BYOD both for IOS and Android devices
  • 4 year college degree, preferably in information systems or computer science
  • Retail or POS experience preferable but not required
3

Am-im-board Administrator, Analyst Resume Examples & Samples

  • Board Management
  • Funds Treasury
  • Product Implementation/Project Management
  • Vendor Management/Technology and Operations
  • Risk & Controls Management
  • A keen sense of organization and sharp attention to detail
  • Strong relationship building and influencing skills
  • The ability to multi-task under pressure in a deadline-oriented business
4

Analyst & Optix Administrator Resume Examples & Samples

  • Project manages all local deployments, maintenance, and updates of the corporate issued Cox Business CRM application (OPTIX)
  • Works closely with the product and marketing teams for promotion implementation and support
  • Monitors and works incoming support requests including but not limited to application trouble tickets, reporting trouble tickets, new development requests, and reporting requests
  • Produces and analyzes ad hoc reports of OPTIX data from OBIEE
  • Produces and analyzes daily, weekly, and monthly reports and distributes to Leadership
  • Leads open forums with both front line employees and leadership to help establish, document, share, and implement business processes
  • Participates and leads discussions on processes and products surrounding new product launches
  • Establishes and maintains working relationships with leadership from Cox Business and its supporting departments to analyze business processes in order to create efficiencies and improve and implement internal process changes
  • Creates and delivers training and development programs to all levels of OPTIX end-users
  • Maintains knowledge of all internal and external business processes in order to keep OPTIX workflows most up to date
  • Actively participates and represents the local market on both the OPTIX user forum meetings and the national Technical Advisory Board
  • Conducts business requirements reviews and formulates logical statements of business requirements; may gather business requirements
  • Analyzes marketplace, industry, company, technology trends, best practices, vendor products, and services, etc
  • Uses system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions; identifies/documents how applications/systems interact to support business processes
  • Develops selection evaluation criteria based on identified product requirements for tasks and processes and/or prepares specifications from which programs will be written
  • Participates in software testing and debugging plans to ensure functionality and quality; creates detailed test plans and scripts based on functional requirements and executes test scripts using testing tools
  • Writes user documentation based on functional requirements
  • At higher levels, leads others in functional design process, advises of tools to use in testing/training and new methodologies, and develops long-term strategy for functional design initiatives; develops strategic means to address common issues
  • At higher levels, may provide functional guidance, advice, and/or training to less experienced business systems analysts
  • Responsible for changes, distribution, and communication of all system critical reporting
  • Monitors and works incoming support requests including but not limited to application trouble tickets, reporting trouble tickets, new development requests, and report requests
  • Typically requires BS/BA, or Associates degree in related discipline
  • Requires 2-5 years of experience in analytical and/or database administration role
  • Generally 2-4 years of experience in related field
  • Certification is required in some areas
5

Blueprint LMS Administrator & Analyst Resume Examples & Samples

  • Integrate LMS and learning concepts with Facebook tools and apps (Wiki) to provide an effective user experience
  • Ensure documents (policies, procedures and work instructions) are relevant and consistent with training course materials and content
  • Create and program learning objects and meta-tagging strategy to enable search
  • Ensure mobile access, downloading and uploading is enabled
  • Create dashboards and track data and analytics about use, usage, and utility
  • Ensure self-assessment, testing, and evaluation capability is enabled and fed back to managers as part of continuous improvement cycle
  • Compile reports on compliance training and attendance
6

Analyst / Administrator Resume Examples & Samples

  • Assist in management, maintenance, and review of Client Due Diligence documentation and regulatory classification
  • Provide administrative support to the global DMO team (including arranging meeting logistics, assisting in preparing presentation or meeting materials, prepare document revisions, managing room bookings, drafting and maintaining organizational charts, tracking vacation)
  • Responsible for day-to-day analysis and the creation of presentations, reference documents and other materials for executive discussion
  • Assist with the creation, implementation, and tracking of key activities or initiatives for the DMO
  • Participates in meetings and working groups associated with current initiatives and take meeting minutes as needed
  • As necessary, assist with special projects as assigned
  • Provide assistance to other Area Managers as needed
  • Manage all new employee onboarding
  • Assist in Invoice Management
  • Coordination of expense creation and tracking
  • Manage access to vendor supplied data sources and services
  • Preparation of team priorities and objectives, booking team meetings, preparing team meeting agendas and action items, tracking initiatives and performance
  • Track initiatives and timelines; complete revisions to documents; support groups in monitoring communication;, develop and monitor intranet site including publication of latest documents
7

Team Administrator / Analyst Resume Examples & Samples

  • Provides headroom for the Sales and Merchandising managers to focus on activities to further develop business opportunities in distributor markets
  • The role holder will provide strong analytical support to the International business team in terms of forecast management; reconciling these with orders received
  • To consolidate reports and analyze data from Sales, Merchandising and Finance
  • To monitor and control Order Submission in cooperation with merchandising, sales and International Operations teams
  • To manage Distributor forecasting with Global Supply Chain and merchandising team
  • MS Excel skills to a reasonably advanced level – required for data checking, report consolidation, analysis and comparisons
  • Well rounded interpersonal skills for dealing with hotels, restaurants, other third party service providers
  • Spoken and written English and Mandarin
8

Analyst Processing Administrator Resume Examples & Samples

  • Processing payments adhering to the Bank’s policies and procedures
  • Processing payments using SWIFT based payments system
  • Processing payments related to foreign exchange deals and booking trades
  • Interacting with other Team Members and Management to ensure and improve the efficiency and effectiveness of the unit
  • Prioritising transaction by currency/payment medium, to ensure that payments are effected with-in clearing/Agent deadlines
9

System Analyst / Administrator Resume Examples & Samples

  • Develop expertise in the Archer eGRC system
  • Participate in the vendor relationship management of the Archer eGRC system vendor
  • Control and administer system configuration to ensure integrity of system environments
  • Support system end users with communication and issue investigation/resolution
  • Develop and maintain work relationships with system stakeholders and end users
  • Work with system stakeholders to understand business needs and help document requirements and enhancement requests
  • Analyze system enhancement requests to determine best design/implementation options
  • Estimate requested system work efforts
  • Develop, maintain and execute test scripts as needed to ensure system performance
  • Participate in projects to understand new requirements, create designs, implement configuration consistent with overall architecture and direction of the system, and test to ensure system functionality works as expected
  • Liaise with other systems and outside vendors to develop and maintain system interfaces
  • 2+ years of systems analysis experience or very strong technical requirements gathering experience
  • Solid understanding of the full SDLC
  • Experience gathering requirements for IT applications
  • Solid understanding/experience with SQL or another relational database
  • Extensive documentation experience (requirements, process maps, use cases, change orders, etc.)
  • Ability to create high-level test scenarios and review detailed test scripts
  • Previous experience supporting technical systems
  • Highly developed oral and written communication skills; strong presentation skills
  • Strong ability to manage vendor relationships
  • Basic understanding of financial terms and metrics
  • Experience with data flow and process flow diagramming
  • Experience working within a structured environment
  • Must be able to commute between Lincolnshire/Chicago for special project assignments – 10%
  • Archer Administration experience a plus
  • Experienced working in a large, global environment is preferred
  • Consulting background a plus
10

Analyst, / Optix Administrator Resume Examples & Samples

  • 1-Conducts business requirements reviews and formulates logical statements of business requirements; may gather business requirements
  • 2-Analyzes marketplace, industry, company, technology trends, best practices, vendor products, and services, etc
  • 3-Uses system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions; identifies/documents how applications/systems interact to support business processes
  • 4-Produces reports, analyzes data and develops business cases
  • 5-Monitors data and system trends for inconsistencies and resolves as appropriate
  • 6-Develops selection evaluation criteria based on identified product requirements for tasks and processes and/or prepares specifications from which programs will be written
  • 7-Negotiates commitments by facilitating the communication between business unit(s) and IT from initial requirements to final implementation
  • 8-Develops functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI; assesses project impact of system changes on users and internal and external customers and stakeholders
  • 9-Participates in software testing and debugging plans to ensure functionality and quality; creates detailed test plans and scripts based on functional requirements and executes test scripts using testing tools
  • 10-Writes user documentation based on functional requirements
  • 11-Creates and delivers training and development programs to all levels of IT professionals and end-users; May also design training programs, classes, workshops, computer-based training, and on-line help; Delivers training to a variety of audiences which demonstrates an understanding and application of adult learning principles; Develops and administers tools to measure the results of efforts; documents the value of services provided
  • 12-At higher levels, leads others in functional design process, advises of tools to use in testing/training and new methodologies, and develops long-term strategy for functional design initiatives; develops strategic means to address common issues
  • 13-At higher levels, may provide functional guidance, advice, and/or training to less experienced business systems analysts. Researches, collects, and disseminates information on emerging technologies and key learning throughout CCI; Evaluates the portfolio of projects within, and external to, the customer group to fully leverage data, systems, technology, and resources
  • 14-May determine the costs and benefits of strategic initiatives, using incumbent business, technology, and project life cycle experience
  • 15-Provides consultative guidance and implement organizational improvement programs
  • 16-Interacts with users and staff to evaluate possible implementation of new technology for the CCI enterprise; Documents, maintains, and communicates a knowledge base in support of industry directions and key IT trends; Develops documentation standards and develops templates; provides guidance and support in the storage and retrieval of documents
  • 17-Establishes and maintains relationships with hardware, software vendors and systems integration firms for the purpose of influencing product development agendas and obtaining company advantage through access to emerging software and hardware
  • 18-At higher levels, provides functional guidance, advice, and/or training to less experienced IT research and development and technical writing professionals
  • 19-Partner with business units and Corporate to ensure current applications and reports support new system initiatives
  • 20-Responsible for changes, distribution, and communication of all system critical reporting
  • 21-Monitors and works incoming support requests including but not limited to application trouble tickets, reporting trouble tickets, new development requests, and report requests
11

Vision Core Benefit Administrator Systems Analyst Resume Examples & Samples

  • 4+ years of experience translating business requirements into a detailed system specification
  • 4+ years of experience mapping data from database to application interfaces or web services
  • 5+ years of Relational Database (SQL query) experience
  • Experience working in geographically diverse teams
12

Microsoft Systems Analyst / Administrator Resume Examples & Samples

  • Interfacing with vendors and service providers for analysis and troubleshooting
  • User support, including, but not limited to: hardware, software, and multimedia support services
  • Security requirement implementation; and
  • Extensive knowledge of, and experience with, the installation and configuration of server OS and server applications, file permissions; and system backups
  • Customer service skills as well as oral and written communication skills
  • Experience supporting Navy IT systems including the Navy Marine Corps Intranet (NMCI) are desired
  • Excellent communication skills to include oral and written are desired
  • Ability to work in a dynamic and team environment are desired
13

Microsoft System Analyst / Administrator Resume Examples & Samples

  • An associate’s degree in electrical engineering, computer science, communications management, or an equivalent technical degree from an accredited college
  • Possess a current MCITP-SA or MCSA CE/OS certification
  • Possess IAT Level II Certification
  • Minimum 3 years of experience administering a MS Windows domain, extensive knowledge of and experience with installation, configuration, integration, user registration, file backups, troubleshooting and problem resolution for servers associated with network operations and administration, firewall, and RDT&E applications
  • Possess acceptable customer service skills as well as oral and written communication skills
14

Systems Analyst / Administrator Resume Examples & Samples

  • Designs, plans, provisions, installs/configures, operates, and maintains hardware and software systems and related infrastructure
  • Participates in technical research and development to enable continuing innovation within the infrastructure
  • Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational and customer requirements
  • Maintains smooth operation of multi-user computer systems which includes coordination with network managers
  • Makes recommendations to purchase hardware and software, coordinates installation, and implements backup and recovery schemes
  • Develops and monitors policies and standards related to the use of computing resources
  • Designs, tests, and implements secure operating systems, wired/wireless networks, and database products
  • Conducts risk assessment and provides recommendations for application and infrastructure design
  • Involved in a wide range of security functions including architectures, risk management, electronic data traffic, and network access
  • Uses encryption technology, penetration and vulnerability analysis of various security technologies, and information technology security research
  • Prepare security reports to regulatory agencies
  • Administration for Windows:Server 2012
  • Hyper-V Group Policy Server Backup XP/7/10
  • Active Directory Security Cluster Server
  • SQL Server 2014 AdministrationT
  • Rend Anti-Virus Administration
  • Risk Management Framework/Certification and Accreditation
  • Red Hat Linux Administration
  • Systems Administration/System Engineer certification in Microsoft
15

Configuration Analyst / RFI Administrator Resume Examples & Samples

  • Manage RFI database for the customer
  • Track requirements in customer database to ensure all requests for information (RFIs) are added to the database, all fields are completed correctly, RFIs are assigned to an analyst and completed by due date
  • Read customer messaging traffic daily reviewing for branch requirements
  • Communicate with external customers on ensuring their data is correctly added to customer search database and data forms are completed accurately
  • Work with the analyst to keep RFI database up to date to ensure accurate metrics
  • Learn responsibilities of a junior biometric analyst to conduct adjudications to support RFI requirements
  • Minimum of 1 year of experience tracking requirements and/or configuration mgmt
  • Minimum of 1 year of experience with MS office: Word, Excel and PowerPoint
  • Ability to lead professional communications both written and verbal with customers, analysts, IT staff, and management
  • Experience communicating across groups to understand requirements
  • Experience supporting the IC
  • Experience in biometrics or identity intelligence
  • Experience using Customer’s message system
16

IBM Rational Tools Analyst & Administrator Resume Examples & Samples

  • Gather user requirements and set expectations of product capabilities
  • Support planning of road maps of product capabilities and user requirements
  • Plan and implement new releases of the latest tool versions
  • Mentor less senior developers/analysts and contribute to collective team knowledge
  • Plan and implement policies and procedures for continuous improvement of application delivery and support
  • Significant experience with at least 2 IBM Rational tools
  • Experience with both analysis and planning of product roll-outs as well as application management and administration
  • High degree of self-initiative and able to individually deliver assigned tasks within defined time frames
  • Proven experience diagnosing infrastructure issues such as network and database is a plus
  • Proficiency in scripting language, e.g., Shell, PERL, etc is a plus
  • 6+ years software application development
  • Creative problem solving skills and ability to effectively communicate and translate feedback, needs and solutions
  • Must have strong teamwork orientation and the ability to foster collaboration within and across matrix teams
  • Demonstrates a good work ethic and strong sense of ownership of end result
  • Bachelor degree in Computer Science or related field, or, equivalent combination of education and recent, relevant work experience
17

Analyst, Administrator, Restructuring Resume Examples & Samples

  • Provide assistance to all other members of the team
  • Build and maintain relationships with other professionals
  • Drafting of information memoranda, liaising with interested parties in respect of sale of business and/or assets
  • Photo-copying and filing as required; and
  • At least 1-3 years’ insolvency experience
  • Engaging personality
  • PowerPoint, Excel, Word
18

Senior Analyst Servicenow Administrator Developer Resume Examples & Samples

  • Serving as main point of contact for support, administration, and maintenance of ServiceNow platform and associated applications
  • Providing assistance to the functional teams and build requested items and tasks using workflows to manage and improve processes
  • Gathering and documenting user and process requirements, functional requirements, and developing technical requirements
  • Gathering, identifying, and analyzing software requirements and ensure that they are met
  • Deliver end-to-end automated solutions which include implementation of the ServiceNow platform, core system, and applications
  • Develop web services and or direct database access integrations
  • Working directly with end users to resolve support issues within ServiceNow
  • Defining and configuring Service Level Agreements (SLAs) and monitor SLA workflows
  • Monitoring health, usage and overall compliance of ServiceNow and its applications
  • Developing systems integrations and process automation within the ServiceNow instance and other Information Services applications
  • Creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
  • Creating and configuring Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
  • Coordinating and facilitating application and platform upgrades
  • Creating ServiceNow reports and dashboards
  • Ensuring highest Service Level Agreements (SLAs) are maintained by responding in a timely and professional manner to client inquiries and issues
  • Conducting research and becoming aware of emerging technologies, products, services, and standards by locating and attending education sessions and conferences and independent literature review
  • Providing updates, status and completion information to tickets in the IT Service Desk system’s work queue as well as management regarding current assigned incidents, resolution efforts, requests, and projects and attends daily/weekly meetings
  • Performing related duties as required and project management duties as required
  • In depth understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow to include, but not limited to Incident Management, Change Management, Problem Management, Asset Management, CMDB Management, Service Catalog, Problem Management, Knowledge Base, and Service Portal modules
  • Ability to design and build applications that meet business goals and objectives
  • Proven experience implementing and customizing a web architected, n-tiered enterprise application
  • Development experience with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
  • Deep knowledge of JavaScript, XML, HTML, LDAP, MS Active Directory, and ADFS
  • Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
  • Excellent interpersonal skills; ability to communicate clearly, knowledgeably, and personably, orally and in writing
  • Ability to analyze problems comprehensively and apply critical thinking to derive a resolution
  • Strong collaboration and team-building skills
  • Experience in customer service; skilled and committed to meeting expectations of internal and external customers
  • Ability to acquire new skills quickly and learn on the job
  • Strong desire to innovate, ability to multitask and commitment to excellence and Continuous Service Improvement (CSI)
19

Administrator / Analyst Resume Examples & Samples

  • Manages requests from law enforcement for data and documents, or other types of requests for information from legal entities, local and federal law enforcement, and other third parties (regulators, etc.)
  • Identifies needed escalations and, when necessary, coordinates the timely response to customer complaints flowing from law enforcement or regulatory portals
  • Provides guidance to law enforcement; clarify and negotiate requests to provide pertinent information that is necessary to assist law enforcement in their investigation and within the scope of the subpoena/request
  • Provides guidance to ensure that the requestor understands the privacy laws and what is actually available from the company
  • Researches information required by subpoena or request utilizing MGI's internal systems
  • Compiles and sends requested information within specified time limits
  • Analyzes researched data to determine if completed information meets the subpoena requirements; ensures information is appropriate and within the law to protect the company
  • Performs other duties as assigned. This includes evaluating and determining the risk of the subpoena or request that hit a certain threshold, based on analysis of data and information received from law enforcement
  • This role would suit someone with a strong administration/analytical background who is looking to develop a career within fraud or criminal justice environment
  • Demonstrated level of administrative skills, with close attention to detail and ability to multi-task requests
  • Ability to compile and analyze data in a succinct manner
  • Strong organizational skills demonstrated through good time management, record keeping and follow-up
  • Demonstrated ability to work successfully in a fast paced, deadline driven culture
  • Experience working with highly confidential information
  • Ability to identify when escalation is necessary and determine appropriate policy
  • Proven ability to adapt positively and drive changes
  • Ability to review and suggest process improvements to Compliance Management
  • Proficient in Microsoft Office applications to include Word, Outlook, Excel
  • Experience communicating effectively with a culturally diverse client group
  • Ability to coordinate and prioritize multiple tasks/projects
  • Demonstrated ability to take initiative with vague or obscure information
  • Experience communicating work order and managing work flow distribution preferred
  • Knowledge and/or experience in a fraud or criminal justice environment would be a plus though is not essential
  • Other languages especially Spanish would be advantageous
  • This role can be either home-based or at our London office
  • LI-BG1
20

IT Administrator Analyst Resume Examples & Samples

  • Maintaining continuity of service and operational support for assigned major business applications and interfaces
  • Monitor and manage the interfaces and associated log files between assigned business applications and other major Business Systems
  • Identify root causes of data inconsistency issues as part of problem management. This will entail
  • Sound experience in working with ERP systems (ideally INFOR LN)
  • Tertiary qualification within IT or similar
  • Demonstrated experience in stakeholder engagement at all levels
21

Contractor Administrator Analyst Resume Examples & Samples

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Strong oral and written communication skills, negotiation skills, analytical and problem-solving skills
  • Able to manage multiple projects simultaneously
  • Team player with excellent interpersonal, consensus building, and group facilitation skills
  • Group purchasing knowledge and materials management information system experience is strongly preferred
  • Requires significant local travel
  • Bachelor degree in Business or related field required OR 10+ years in a Strategic Contracting admin Role
  • Master’s degree in Business or equivalent field preferred
  • Five years of experience in contract administration
  • Experience in healthcare purchasing/contracting preferred
  • Strong computer knowledge and PC skills
  • Excellent Excel skills required with the ability to complete specific cost-benefit analyses,
  • Experience with Access is preferred, but not necessary
  • Knowledge of Premier Web site and tools is preferred
  • Knowledge of Materials Management information systems as it relates to the management of contracts (products, pricing, rebates, etc.)
22

Proposition Analyst & Team Administrator Resume Examples & Samples

  • 50-70% Proposition analysis for the Direct Services Channel
  • Ongoing competitor analysis to assess and support implementation of propositional changes, product development, digital enhancements and improvements to client experience
  • Work alongside several teams and our 3rd party technology provider to review existing products and platform services, and understand issues and improvements to client experience in order to scope and document detailed requirements for portal changes
  • Review, update and maintain all Direct Services collateral (website, portal, documentation)
  • Assist in production of team presentations and videos
  • Support data gathering and data analysis for campaigns and reports
  • Assist with online portal testing
  • 30-50% Supporting the Direct Services Director and Practice Director with
  • Diary management and organising travel
  • Setting up and management of team meetings - preparing and circulating meeting papers
  • Minute taking at meetings where appropriate, reviewing outstanding actions, and maintaining progress logs
  • Maintenance of central drives for storing all business materials
  • Issuing of regular communications to advisers and staff
  • Ordering of stationery for the team
23

Treasury Administrator Analyst Resume Examples & Samples

  • Controls cash concentration and disbursements, ensures compliance of local law, corporate financial regulations and internal conduct guidelines
  • Prepares the proper booking of all the operations of the entities
  • Books all the cash operations into the systems defined
  • Prepares and updates operational manuals and accounting processes
  • Prepares and submit account statements per customer and per defined period
  • Ensures support documentation of each one of the transactions realized
  • Controls and manages the bank account movements
  • Provides information to CO for anti-money laundry reports
  • Collaborates with Compliance Officer to comply with local regulation
  • Prepares weekly operational reports to CFO
  • Prepares ad-hoc reports
  • Coordinates monthly entities’ CFOs meetings
  • Collaborates with planning department for planning and budgeting processes, savings reporting and potential risks identification
24

Allo Fiber Analyst Administrator Resume Examples & Samples

  • Allocate work to internal fiber to the home teams
  • Allocate work to fiber to the home contractors
  • Notify Manager of any action deemed inappropriate by contractor and any unsafe job conditions that might be noticed
  • Develop, track and report production activities
  • Assist with placement of fiber optics plant facilities
  • Basic understanding of fiber communications network and functionality
  • Ability to read construction documents
  • Locating experience
  • Boring, trenching, and fiber placement experience preferred
25

Netsuite Administrator / Analyst Resume Examples & Samples

  • Perform day to day project tasks for implementing e-commerce solutions from close of sale through hand-off to the Customer Support team
  • Communicate directly and between customers and their trading partner(s) throughout the implementation process. Responsible for communicating project status and resolving technical or business issues during implementation to ensure customer satisfaction
  • Manage sizable or complex implementation projects with little oversight
  • Perform partner installations with our clients (eBridge, etc)
  • Implement specialized products with our clients (Catalog, Online Ordering, etc.)
  • Execute test plans according to project and/or implementation schedule
  • Verify that the technical solution functions correctly prior to production install
  • Complete production install and confirm connectivity with successful data flow
  • Monitor electronic data flow and request required technical bug fixes
  • Mentor and provide general guidance/leadership to Consultants and Associate Consultants on the team
  • College degree or equivalent combination of education and experience
  • Excellent organizational skills and ability to manage multiple projects concurrently
  • Demonstrated ability to author project related documentation (i.e. kickoff documents)
  • Demonstrated ability to implement complex, large scale customer solutions
  • Demonstrated ability to operate independently and efficiently
  • Solid understanding of EDI transactions, Ecommerce and Supply Chain principles
  • Familiarity with XML required
  • General functional understanding of ERP systems
  • Strong analytical, problem solving and troubleshooting skills
  • Technical or project management work experience and some prior (low level) programming experience
  • Ability to apply, test and re-configure data defaults, preferences and cross-references in order to produce desired results
  • Experience with text editing and data mapping tools
  • Demonstrated high performance in customer satisfaction
  • Demonstrated high performance in quality & productivity
26

Netsuite Analyst / Administrator Resume Examples & Samples

  • Support user requests for new searches, reports, KPI's and dashboards
  • Provide role-specific training to new and existing end users
  • Maintain user access, roles and rights
  • Develop and create customized reports and dashboards for users and roles
  • Document system requirements and changes
  • Work with business stakeholders to analyze the needs of the business and support their optimized use of NetSuite
  • Perform configuration, change management and testing activities, as required
  • Manage selected NetSuite enhancements, integrations, and customizations
  • Assist in the testing and rollout of new functionality based on evolving business needs
  • Propose system design/enhancements based on problems and product requirements
  • 1 year of experience with NetSuite support and administration required
  • Bachelor's degree, or equivalent work experience, required
  • Familiarity with EDI preferred
  • NetSuite customization experience
  • Experience mapping processes and creating new processes
  • Ability to interact with internal clients, assess business challenges and collaboratively define solutions to address key business problems
  • Ability to collaborate and work in a team environment
  • Applicants must be currently authorized to work in the United States for any employer and pass a criminal background check
27

City Administrator Analyst Resume Examples & Samples

  • Assist in developing and monitoring budgets for special projects and programs
  • Perform and revise division or departmental recruiting, classification, training, payroll, employee relations and personnel rules and regulations; act as division or departmental liaison with Personnel Department
  • Administer grant programs; develop and monitor required procedures
  • Supervise and evaluate assigned personnel in administrative, personnel, payroll or assigned program functions
  • Provide coordination with office of Communication and Information Services for City Manager's office needs
  • Research and perform division or department fiscal operations including payroll, accounts payable and receivable, purchase orders, loan servicing and loan accounts, review and development of fiscal policies, procedures and handling of funds
  • Develop policies and procedures for assigned projects; assist in development of short and long term planning
  • Assist in reviewing and preparing City Council agenda materials; prepare staff reports
  • Prepare and analyze complex reports
  • Assist in negotiating and administering contracts
  • Develop and maintain record maintenance systems
  • Direct and participate in public information projects
  • Principles, practices and methods of administrative and organizational analysis
  • Municipal government and organizations
  • Budget development and administration
  • Applications and implementation of computer systems
  • Establish, evaluate and implement administrative/operational policies, practices and procedures
  • Prepare and administer a complex budget system
  • Coordinate functions and activities between departments and outside agencies
  • Communicate effectively and persuasively in both oral and written form
  • Analyze and solve problems
  • Supervise and evaluate assigned staff
  • Establish and maintain effective work relationships with those contacted in the performance of required duties
  • Principles of supervision and training
28

Tolls Administrator / Analyst Resume Examples & Samples

  • Responsible for the issuance of all toll transponders for new trucks, as well as transfers of transponders between trucks. These include PrePass +, FL, KS, OK, other special state transponders plus Canadian toll cards
  • Responsible for the notification of cancellation to Prepass and the states once the tags/transponders are removed from a truck
  • Maintain appropriate inventory of Prepass and state toll tags ensuring accuracy of inventory by maintaining accurate inventory lists and conducting physical inventories on a regular basis
  • Maintain accurate database of all toll tags issued by tractor assigned. Ensure Prepass and state databases are updated timely and reconcile databases on a weekly basis
  • Ensure coordination with Owner-Operator team to ensure proper issuance of tags. Responsible for notifying settlements for the initial charge for the Prepass transponders/state tags, and the on-going weekly fees to Owner-Operator for the use of the tags. Reconcile at least weekly between database and settlements to ensure all tags issued to owner-operators are being recovered through fees
  • Ensure coordination with the shops to obtain notification when tags are removed. Update databases on a daily basis for deletes and transfers. Manage return inventory from shops back to Prepass for returned transponders
  • Reconcile monthly invoices to toll tag database to ensure invoice accuracy (i.e. the number of tags assigned are accurate, the tolls charges are for Swift issued tags, etc.)
  • Reviews transponder usage for fraud and delete transponders as necessary
  • Manages and pays approximately 20 million annually in transponder and toll charges
  • Handles daily calls regarding toll and/or weigh station issues
  • Researches and ensures payment of all toll violations
  • Works with Driver Leaders to assist in driver understanding of toll rules
  • Identify where full price tolls are charged and work with drivers to rectify situation (i.e. issue new transponder if defective) and assist with obtaining refunds from the states
  • Identifies cost savings for permits through truck usage; assists with development of trend analysis for toll citations and for recommendations of cost reductions. This includes monthly reports of all toll citations received and comparison of yearly figures
  • Perform additional duties as assigned by leadership
  • Skills: Must be self-motivated, team player, able to work successfully in a fast-paced, high-volume, transaction-based operation and consistently meet deadlines. Excellent organizational skills, communication skills (oral and written), and Customer Service skills are essential. Individuals must also be proficient in the use of MS Word and Excel, as well as basic office equipment (copy machine, fax machine, telephones)
  • Education: High School Diploma or GED. College degree preferred
  • Experience Required: Minimum of 5 years in office environment and working with spreadsheets and database reporting. AS400 experience helpful but not required. Prior trucking industry experience helpful but not required. Pivot tables and other advanced Excel skills a priority