Account Consultant Resume Samples

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HW
H Weissnat
Hannah
Weissnat
478 Prosacco Mountain
San Francisco
CA
+1 (555) 794 3342
478 Prosacco Mountain
San Francisco
CA
Phone
p +1 (555) 794 3342
Experience Experience
01/2015 present
Dallas, TX
Senior Client Account Consultant
Dallas, TX
Senior Client Account Consultant
01/2015 present
Dallas, TX
Senior Client Account Consultant
01/2015 present
  • Works with carriers on inforce illustrations to be sure products are performing as sold
  • Assesses trends and risks, elevates to management. Develops solutions to correct situations and prevent reoccurrence
  • Handles special projects, makes recommendations to the Client Executive/Program Manager
  • Works with legal and compliance on E&O. Proactive risk mitigation. Handles breach/security issues
  • Liaison with internal staff, operations, marketing, customer service, IT, accounting. Documents and communicates program information to various departments and understands the interdependence between departments
  • Manages escalated participant issues working directly with the Client Service Analyst regarding systemic or process issues with global impact to client or book of business. Recognizing and managing the risk to protect the firm from Errors and Omissions (E&O)
  • Maintains and expands client relationships by analyzing, communicating and identifying coverage gaps, ensuring that a client’s risk is being managed in an optimal manner
09/2008 11/2014
Houston, TX
Promotional Products Account Consultant
Houston, TX
Promotional Products Account Consultant
09/2008 11/2014
Houston, TX
Promotional Products Account Consultant
09/2008 11/2014
  • Helps secure new business within existing accounts by leveraging existing relationships
  • Secures new accounts through networking and prospecting
  • Builds and maintains trust with a customer by fulfilling commitments and handling issues in order to gain a high level of customer satisfaction
  • Helps secure new accounts through networking and prospecting
  • Acts as a liaison between SPP and customers with regards to invoicing and service concerns
  • Increases sales within new and existing customers through proactive activities such as customer visits, calls, marketing and delivery of exceptional levels of customer service
  • Increase sales within existing customer base through proactive activities such as customer visits, calls, marketing and delivering an exceptional level of customer service. Secure new accounts through networking and prospecting
12/2003 03/2008
Houston, TX
Account Consultant
Houston, TX
Account Consultant
12/2003 03/2008
Houston, TX
Account Consultant
12/2003 03/2008
  • Works with the Account Management team to ensure timely handoff of sold accounts for ongoing management and retention
  • Partner with and support Relationship Manager to manage and provide regular reporting on book of business growth, trends, and status
  • Develops, maintains and manages customer relationships from the operational to executive levels throughout the organization
  • Performs outbound prospect calls to assigned marketing/leads list by sales management
  • Develop, maintain and manage customer relationships from the operational to executive levels throughout the organization
  • Working with an assigned Relationship Manager to ensure day to day issue and project resolution plus maintain overall client satisfaction
  • Implement process management/process improvement initiatives
Education Education
Bachelor’s Degree in Business Acumen
Bachelor’s Degree in Business Acumen
University of Pittsburgh
Bachelor’s Degree in Business Acumen
Skills Skills
  • Prior online and chat experience in selling
  • Prior Social Media Skills and Experience
  • Experience with E-tailing or virtual storefronts on web sites with on line catalogs
  • Experience with gathering the use of demographic data through web contacts
  • Experience with (EDI) business to business exchange of data
  • Effective time management and organizational skills
  • Direct sales experience within the telecommunications industry
  • Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures, or government regulations
  • Strong communication and relationship building skills
  • A dedication to providing excellent outcomes for our customers
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1

Key Account Consultant Resume Examples & Samples

  • Maintain and grow Cox’s market share by developing formal client-specific plans
  • Present formal, executive-level multi-media sales presentations regarding proposed advertising campaigns which represent new or incremental sales opportunities to client decision makers
  • Develop appropriate commercial campaign proposals through analyzing client needs and data collected from Cox Media Enterprise research applications and tools
  • Respond to client requests to reduce advertising spending or cancel the contract by saving the account and helping the client create the most effective advertising schedule possible given budget limitations
  • Partner with business development, inside sales, and/or other positions as needed to become the primary sales & marketing consultant responsible for account growth, servicing and retention of new high-level clients
  • Drive business results through managing own account portfolio, accurately forecasting business, tracking own performance, and developing plans to achieve and exceed budget
  • Increase revenues through visiting with designated large business prospects and interesting them in on-air advertising through Cox Media
  • Leverage the position of Cox and the media products it offers to educate clients and influence their marketing strategies
  • Strategically negotiate expectations, terms, conditions, and pricing of advertising products and services with new and existing clients and advertising agencies
  • Maintain collections to keep bad debt to an absolute minimum for local/regional accounts
  • Cultivate consulting relationships with approximately 25 to 30 clients and their advertising agencies through regularly updating needs analysis, solving problems, monitoring advertising campaign effectiveness and making changes as required
  • Maintain client relationships at multiple levels of the client’s business by making frequent contact and maintaining expert-level knowledge of their business, industry and key competitors
  • Manage and coordinate fulfillment of client advertising orders (e.g., solve problems, develop concepts, monitor quality, ensure that advertising copy supports the client’s marketing plans, facilitate communication between client and production)
  • Knowledge of local media market, local contacts
2

Account Consultant Resume Examples & Samples

  • Primary responsibility is new customer acquisition within the small and mid-sized business market, as well as performing customer saves
  • Responsible for achieving a monthly revenue quota in data, phone and video sales
  • Develops customer centric solutions and delivers sales proposals on product benefits and marketplace differentiators
  • Clearly understands and communicates the company's value proposition
  • Partners with the outside sales teams to ensure complex customer opportunities are properly routed and handled
  • Works with the Account Management team to ensure timely handoff of sold accounts for ongoing management and retention
  • Maintains all sales databases necessary to report sales activity and customer information
  • Works in conjunction with business services support personnel, including sales support and marketing personnel
  • Attends all sales meetings and training sessions as required by management
  • Requires two or more years of sales experience, preferably selling data, voice and/or video solutions in the telecommunications market
  • Working knowledge of computers, computer networking, the Internet and networks preferred
  • Strong verbal, written and interpersonal communication skills required
  • Requires ability to multitask, as well as work efficiently and effectively within required deadlines
  • The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment is required
3

Junior Technical Account Consultant Resume Examples & Samples

  • Customer Technology Road map
  • Planning of product approval activities
  • Ensure that critical issues are addressed prior to launch. Provide regional/carrier input into RRR risk assessment
  • Facilitate, as required, Motorola development engineering staff are addressing the prioritized customer issues
  • Review all product open issues with the product PE/PSE. Take action to facilitate any issues that the PE/PSE has been unable to get satisfactorily addressed by development
  • Organize first level response to customer field issues
  • Establish strong inter-personal relationships with customer test management staff
  • Responsible for assessing and negotiating product compliance to customer requirements, establishing back end product schedule, and obtaining customer approvals
  • Provide new carrier test cases to field engineering team
  • Identify new product requirements (network features and technology)
  • Work with technical marketing and compliance to identify gaps and compliance
  • Features/applications/new technologies demonstration to customers
  • Keep always updated about new technologies, products and telecommunications market
  • Collaborate with team members, manager, and other Mobile Devices organizations by participating in scheduled meetings, discuss and facilitate resolution of product issues and provide product feedback as appropriate
  • Escape Defect Analysis with FE
  • Pre-lab testing coordination and LE requirements - GCF, metrico, CV, cetecom, other
  • Re-flashing for customer, sales, marketing, all Motorola Carrier Lab Testing
  • MR content and prioritization
  • Provide software for the service team and testing support Payment of carrier test fees (PO's)
  • Support of sell-in presentations - sales team backup
  • LI-CM1
4

Digital Account Consultant Resume Examples & Samples

  • Develop a trusted advisor relationship with customers such that all activities are closely aligned with the customer's needs, allowing the full potential of their Pearson products and services to be realised
  • Establish and oversee the customer's adoption, training and development of best practices to continually drive incremental value and return on the customer's investment
  • Disseminate Pearson best practices
  • Serve as a coach and trusted advisor to Pearson customers
5

Account Consultant Resume Examples & Samples

  • Primary responsibility is new customer acquisition within the small and mid-sized business market, via web leads, chat, phone calls &, on occasion, performing customer saves
  • Responsible for achieving a monthly revenue quota in Voice, Data, Video, Dedicated Internet Access, PRI (Primary Rate Interface) sales
  • Clearly understands and communicates the company's value proposition Partners with the outside sales teams to ensure complex customer opportunities are properly routed and handled
  • Performs outbound prospect calls to assigned marketing/leads list by sales management
  • Requires two or more years of sales experience, preferably selling Voice, Data, Video, Dedicated Internet Access, and/or PRI (Primary Rate Interface) solutions in the telecommunications market
  • Prior online and chat experience in selling
  • CRM tool experience, (Sales Force preferable)
  • Prior Social Media Skills and Experience
  • Billing data base experience (Icoms CSG preferable)
  • Experience with E-tailing or virtual storefronts on web sites with on line catalogs
  • Experience with gathering the use of demographic data through web contacts
  • Experience with (EDI) business to business exchange of data
  • Working knowledge of computers, computer networking, the Internet and networks preferred, social media, email
  • All other Duties As Assigned The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position
6

Specialist Account Consultant Resume Examples & Samples

  • Technical storage consultants who can be expert pre-sales advisors to our strategic accounts or business partners
  • Learn and understand the requirement of the customers and partners and design world-class data storage solutions
  • Integrate HDS storage solutions into the customer’s business environment or the partner’s total solution, if any
  • Work closely with Account Manager to support strategic account business development plan or architect total solution for the partners
  • Engage in technical pre-sales presentations and proposal making, showing the value of HDS solution to the customers or the partners
  • Between 5 years to 10 years technical experience in IT hardware OR software
  • At least 3 years dealing with storage solutions from any of vendors, FSI background is an advantage
  • Experience dealing with large corporate accounts or commercial accounts at a pre-sales level
  • Work passion and good communication skill preferred
7

Client Account Consultant Resume Examples & Samples

  • HS Diploma or equivalent required; Bachelor’s Degree preferred
  • 5 years of experience in account relationship position, including industry/product specific experience
  • Proficient in using Excel, Word, Power Point, and Outlook
  • Client orientation and customer service skills; Ability to influence and negotiate
  • Ability to interact effectively at multiple levels within the organization
  • Solid prioritization and project management skills
  • Ability to balance strategic thinking with tactical implementation
  • Proven creative problem-solving capabilities
  • Strong analytical framework for creating logical recommendations
  • High level of organization: time management and attention to detail
  • Excellent written and verbal communication skills, including ability to interpret client’s business/technical requirements to a range of audiences
  • Strong evidence of initiative and follow-through
8

Account Consultant Resume Examples & Samples

  • Bachelors degree in related field, or the equivalent in training and experience
  • Account management experience within the communications industry
  • Working knowledge of local exchange, long distance, data/internet, high bandwidth products, MPLS and Cloud based services, PBX systems and telecommunications operations
  • Experience which demonstrates the ability to facilitate a meeting with small and large sized groups, at various levels of the customer’s management structure including C-level decision makers in a professional manner
  • Experience which demonstrates strong analytical, time management, problem solving, prioritization and planning skills
  • Exceptional verbal and written communication skills which demonstrate techniques in persuasion, selling, negotiation, conflict resolution and customer service
  • Computer skills; Microsoft Excel, Word and PowerPoint
  • Requires the ability to travel to customer sites on a frequent basis. This requires the possession of a valid state driver’s license, insurance and vehicle within 60 days of hire
  • Additional competencies required in multi-tasking, detail oriented, account management, decision making, logical problem solving, organization, communication, sales techniques and interpersonal awareness are necessary
  • Minimum seven + years of account management and/or direct sales experience, or demonstrated experience in account management focusing on large size business to business customers
  • Direct sales experience within the telecommunications industry
  • Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures, or government regulations
9

Account Consultant Resume Examples & Samples

  • Position will drive incremental, profitable sales into existing accounts from new categories and from adjusting the current program to meet the customers current needs
  • Accountable for meeting quarterly sales growth and margin goals
  • Accountable for executing two wins per week
10

Key Account Consultant Resume Examples & Samples

  • Develops formal, strategic, client-specific plans for continually maintaining and growing Cox’s market share; accurately projects revenue
  • Cultivates consulting relationships with approximately 25 to 30 clients and their ad agencies, many of which will be sophisticated agencies overseeing complex accounts. Makes frequent contact; maintains expert-level knowledge of their business, industry and key competitors; regularly updates needs analysis, conducting a deeper dive assessment of the business to uncover additional opportunities; monitors ad campaign effectiveness and makes changes as required; and solves problems. Maintains client relationships at multiple levels of the client’s business. Entertains clients at all levels and may travel
  • Continually prospects for and calls on designated large and high potential business prospects to interest them in on-air advertising through Cox Media
  • Based on market discretion, may partner with Business Development Consultants , as needed to become the primary marketing consultant responsible for account growth, servicing and retention of new high-level clients. Helps ensure that the transition is seamless
  • Prepares sales proposals designed to meet individual clients’ needs by reviewing rating data and other research; and consulting with internal resources as needed, primarily Sales Leaders, Marketing, Research, Production and Sales Support
  • Presents formal, executive-level multi-media sales presentations regarding proposed advertising campaigns which represent new or incremental sales opportunities to client decision makers. Leverages the position of Cox and the media products it offers to educate clients and influence their marketing strategies
  • Negotiates expectations, terms, conditions, and pricing of advertising products and services with new and existing clients and advertising agencies. Uses quantitative data, knowledge of buying mechanics, and competitive advantages of cable advertising in negotiation. Balances opportunities to increase share and maximize inventory and rates
  • Responds to client requests to reduce ad spending or cancel the contract by working strategically to save the account and help the client create the most effective advertising schedule possible given budget limitations
  • Seeks out ways to continually understand the changing media environment to stay relevant
  • May work in sales teams with managers and/or AEs from Cox Business to sell bundled Cox products
  • Contributes to the sales and consulting team by brainstorming and strategizing with other team members
  • Analyzes the quantitative and qualitative data collected from Cox Media Enterprise research applications and tools in conjunction with client needs to develop appropriate commercial campaign proposals
  • Manages and coordinates fulfillment of client advertising orders (e.g., solves problems, develops concepts, monitors quality, ensures that ad copy supports the client’s marketing plans, facilitates communication between client and production). Monitors and minimizes credit adjustments by ensuring correct order entry and provides client with alternative solutions when errors occur
  • Manages own account portfolio, accurately forecasts business, tracks own performance, and develops plans to achieve and exceed budget
  • Prepares regular expense, sales, and sales activity reports using software designed for that purpose, e.g., CRM, Oracle, CMBI
  • Keeps client database in CRM up to date by recording all activities, transactions, and communications with clients
  • Maintains collections to keep bad debt to an absolute minimum for local/regional accounts
  • Attends job-related training to increase knowledge of Company and competitor products and pricing; attends strategic and/or development meetings with Sales management
  • Participates in internal meetings to create product packages, sales processes, communicate and coordinate sales, report on sales activities, implement new products, solve problems, and keep up-to-date with information about Cox
  • Creates and participates in opportunities to serve as a public representative and image builder of Cox in the local community in order to network and develop Cox’s presence, e.g. promotes and/or attends non-profit events, serves as a member of the Chamber of Commerce and other local councils, becomes a member of the Ad Federation or American Marketing Association
11

Field Service Account Consultant, FEP Resume Examples & Samples

  • Associate's or Bachelor’s degree preferred. Previous sales/service experience preferred; or any combination of education and experience, which would provide an equivalent background. Health and Life license is required (may be obtained once hired)
  • Organizational and problem solving skills to meet deadlines
  • Ability to communicate persuasively and effectively to a wide range of internal/external customers
  • Excellent written and oral and presentation skills
  • Strong PC and related applications such as Excel, Word, Access, and PowerPoint
12

Senior Client Account Consultant Resume Examples & Samples

  • 5+ years of professional experience in a client facing capacity, insurance and business knowledge required, with a minimum of two years client relationship experience preferred
  • Familiarity with project management tools. Prior experience with process documentation and data analysis tools such as Visio and Access
  • Organizational and time-management skills to handle multiple tasks and prioritize effectively
  • Detail oriented to ensure accuracy with the ability to identify, analyze and solve service issues
  • Results oriented with the demonstrated ability to follow-through on client issues to resolution
  • Proven experience functioning as part of a team working in a high visibility client environment. Must be able to work independently but also cross-functionally
  • Strong computer skills and the ability to navigate through multiple systems without assistance. Must be highly proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint)
13

Account Consultant Resume Examples & Samples

  • Treating customers as individuals, having great conversations to provide solutions tailored to meet their unique needs
  • Building relationships locally, to ensure that we contribute to the communities that support us
  • Monitoring your own performance and developing new knowledge and skills to better support your team and aid your progression
  • Making sure our customers always receive exceptional service, and addressing processing requirements in accordance with set procedures
  • Identifying complex and non-standard queries and referring these to more experienced or appropriate colleagues
  • Strong communication and relationship building skills
  • A dedication to providing excellent outcomes for our customers
  • The ability to make informed, measured decisions in unclear situations
  • An analytical mind-set, to identify and resolve the underlying causes behind customer issues
  • Application (30mins): On your application we'll ask for information like your contact details, education and work experience. You’ll also be required to upload a CV, so it's a good idea to have it ready
  • Online Assessments (60mins): We'll then ask you to complete three online assessments. You’ll also receive an email with a link to the assessments so that you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they'll also provide you with some insight into what our roles entail
  • Interview: If you’re successful at assessment we'll invite you to attend a face-to-face interview. We want you to be free to choose an interview time that suits you, so we'll provide some options and ask you to select your preferred timeslot via an online booking system
  • Outcome: Following your interview, we'll be in touch within five working days of all interviews being completed to advise you of the outcome
14

Account Consultant Resume Examples & Samples

  • Develop and manage customer relationships at all levels in assigned accounts in order to
  • Ability to develop a strong relationship with the user/customer community
  • Excellent decision-making skills and initiative in solving problems
  • Excellent organizational/time management, planning and prioritization skills
  • Excellent interpersonal skills with strong customer service orientation
  • Highly motivated, energetic and committed to getting results
  • Ability to handle multiple tasks/projects concurrently
  • Ability to work in a team environment effectively interacting with others, and coordinating efforts in a multi-site, international organization
  • Ability to present and negotiate with the goal of influencing customer decisions to gain and retain Compuware business
  • Strong Compuware product understanding and the ability to advise customers on the product and its usage
  • Ability to understand the competition’s strengths and weaknesses, and to leverage Compuware’s strengths against the competition
  • Experience with Microsoft Word, Excel and Salesforce.com
  • Perform additional duties as required
  • Ideal candidate will have experience with the Compuware Mainframe solutions
15

Client Account Consultant Resume Examples & Samples

  • College Degree or equivalent work experience required
  • 2+ years of professional experience in insurance and business knowledge required
  • Effective written and verbal communication skills to interact with internal and external customers
  • Strong computer skills and the ability to navigate through multiple systems without assistance. Must be highly proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, Access)
16

Proactive Account Consultant Resume Examples & Samples

  • Proactively making outbound calls for specific category products based on customer activity and assisting customers with category/product-specific questions and associated sales transactions
  • Participate in category-specific sales training (e.g. Furniture, Technology, Facilities)
  • Responsible for participating in all Company objectives and team activities
17

Specialist Account Consultant Resume Examples & Samples

  • At least 5 years dealing with storage solutions from any of vendors or SI
  • Experience dealing with large corporate accounts at a pre-sales level
  • Candidates dealing with these industries: Healthcare, Education, Manufacturing, Government are encouraged to apply
18

Account Consultant Resume Examples & Samples

  • Identify, qualify, and close furniture opportunities to grow SA top line sales
  • Assist SALs, SCs, and ACs in the development of their furniture selling skills to a baseline level of competence
  • Participate in the development of strategic account plans as appropriate
  • Interact with furniture decision makers within customer and prospect bases. Typically the ACF will interact with Facilities Management, Procurement, or Corporate Real Estate within an account
  • Internal interactions focused on SALs, SC, and ACs, as well as with furniture support organization
19

Specialist Account Consultant Resume Examples & Samples

  • Work with the Account Manager in developing and maintaining engagements that provide solutions to meet customers’ needs
  • Architect technical solutions for industry-focused customers
  • Demonstrate HDS storage products used for high-end and middle sized enterprises and explain the features of the products
  • Prepare and provide POC, SOW and testing plan
  • Provide HDS product training to clients and appointed agents
  • Preparation of Hitachi proposals and ensures that Hitachi proposals are achievable and represent the optimum solution within defined constraints
  • At least 5-year first line working experiences of pre sales and focus on enterprise storage and server
  • Telco industry knowledge background
  • Knowledge of the techniques, sensitivities, and issues around solution selling
  • Bachelors or above holder in computer science or related major
  • Storage delivery experience is preferred
  • Minimum 8 years relevant experience
20

Online Account Consultant With French Resume Examples & Samples

  • Work on multiple applications and keep abreast of their updates
  • Foster a culture of teamwork by assisting colleagues when workload permits
  • Effectively communicate with a variety of internal and external clients
  • Reproduce technical issues, diagnose causes, identify temporary and long-term solutions
  • Communicate status updates to clients
  • Present complex technical information to non-technical audiences
  • Perform on-going maintenance of applications and offer setting enhancements to meet end user needs
  • Good command of French language including writing and verbal communication skills
  • Ability to work independently but with a team-focused and out-of-the-box approach
  • Investigation, diagnostic and problem solving skills (the Sherlock Holmes factor)
  • Pro-active approach and mindset on client satisfaction
  • Technical aptitude (active usage of MS Office Package)
  • Familiarity with tourism-related applications such as GDSes, OBTs would be an assett
21

Specialist Account Consultant Resume Examples & Samples

  • He has a knowledge base on IT, such as server/database/SAN Network/Storage, etc
  • As an account, deliver technical proposal, presentation and configuration to customer
  • Need to know more about solution selling due to the field fighting with the competitors
  • Prepare/provide POC, SOW, testing plan and check test result to fit customer needs
  • Minimum 7 years relevant experience, at least 5-year first line working experiences of pre sales and focus on enterprise storage and server; Commercial Industry background is better
22

Account Consultant Resume Examples & Samples

  • Lives the values of Cardinal Health
  • Demonstrate advanced knowledge of our medical/urological supplies, operational procedures, insurance guidelines, industry trends and developments, key competitors, terminology, technology, challenges, reimbursement and government regulation
  • Demonstrate working knowledge of how Cardinal Health offerings match with customers' unique business needs
  • Effectively facilitates addressing internal and external constituents needs independently or with collaboration with other sales and support reps
  • Identifies and qualifies new sales opportunities and develops plans for introducing new solutions through collaborative relationships
  • A hunger to win, never satisfied
  • Min 4 years related outside sales experience (urology products/services, physician/facility office referral selling preferred)
  • Documented track record of sales success
  • Knowledge of regional hospital systems and insurance guidelines a plus
  • Ability to work both independently and in a team setting with peers
  • Effective organizational skills to implement a variety of programs, such as speaker programs and other activities
  • Well-developed written and oral communication skills
  • Ability to travel 75% of time (some overnights required)
  • Proven knowledge in business area
  • Computer Skills; Word, PowerPoint, Excel and Outlook
  • Valid driver's license and vehicle for use (mileage reimbursement)
23

Account Consultant Resume Examples & Samples

  • Sales positioning, analysis, and in-service implementation of all Halyard Health DH product categories leading to year on year sales increases as per the Halyard Health DH sales plan
  • The development and implementation of strong business value selling skills and overall Halyard Health DH sales acumen
  • Developing and maintaining expertise across the entire range of Halyard Health DH products and service platforms
  • Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives
  • Developing and maintaining high gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (surgeons, physicians, department decision makers and/or administrators)
  • Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible
  • Effective collaboration with sales management, internal partners./stakeholders and customers
  • Effective utilization of Halyard Health DH sales and marketing resources necessary to meet objectives
  • Effective territory budget management and utilization of Halyard Health DH sales support resources, per policy
  • Active participation with Region Manager in the strategic and tactical planning processes
  • At least 3 or more years of sales experience in B2B or the Health Care industry
  • Proof of a successful track record
  • Demonstrates strong communication and interpersonal skills
  • Evidence of continued personal and professional growth and development
  • Excellent knowledge of PC based applications (Windows, Word, Excel, and PowerPoint) is required
  • Tactfully Aggressive
  • Comfortable in Hospital Setting
  • Travel by car required
  • 5 years of Medical Device Sales Experience Preferred
  • Experience in Digestive Health products and related disease states
  • Prefer candidate to be in the Top 10% of Sales Force
  • Hospital Sales Experience Preferred
  • Salesforce.com experience preferred
24

Account Consultant Resume Examples & Samples

  • Developing and maintaining relationships with Respiratory therapists, nurses, physicians, clinicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Developing and maintaining expertise across a range of products and product platforms
  • Effectively dealing with geographic dispersal of assigned facilities
  • Contract and price negotiations and contract management
  • Effective utilization of resources necessary to meet objectives
  • Tactical implementation of sales activities to achieve business objectives
  • Actively participating with Regional Manager in the strategic and tactical planning process
  • Sales positioning, analysis, and in-service implementation of product categories (to include creating business value selling skills)
  • Tactical implementation of the business and selling activities required to meet objectives
  • Minimum 3-5 years of demonstrated sales success
  • Proficiency with PC based applications (Windows, Word, Excel, and PowerPoint) is required
  • Comfortable in the Acute Care and Alternate Care Settings
25

Account Consultant Resume Examples & Samples

  • This is a Field based position requiring travel including overnight travel
  • In assigned territory, maintain and assist the Account Executive to expand the number of customers, products order, and profitable revenue from current and new Pentec Health 503b customers
  • Work collaboratively and in a coordinated way with other Pentec Health Account Executives in assigned territory and the office based, Customer Service and Operations Team so as to maximize customer satisfaction, profitability, and business results
  • Duties will include but not be limited to the following
  • Perform other duties, special projects as assigned
  • Assist with expansion of 503b products into new territories
  • Assist other divisions ( e.g. Renal or Specialty Infusion) with sales campaigns
  • Assist with the on the job training of new Account Executives
  • Must have 3+ years' experience from a pharmaceutical or healthcare organization of direct selling to hospitals, clinics, etc
  • Self starter with the ability to work independently and as part of a team
  • Outstanding Customer focus
  • Proven planning, organizing and time management skills
  • Proficiency in Microsoft Office including Word, Excel, and PowerPoint
  • Conduct yourself and appropriately dress, in a professional manner at all customer visits and/or functions
  • Ability to learn complex material and present it to current and
  • Valid State Driver's license with proof of state minimum vehicle insurance
26

Account Consultant Resume Examples & Samples

  • Complete service orders in a legible, accurate and timely manner
  • Interact effectively as a team member within a Commercial Account Team organization to support achievement of sales objectives and deliver CenturyLink’s Spirit of Service
  • Partner with Sales, Service and Support personnel to strategically support Global/Enterprise Accounts
  • Make accurate and timely decisions based on customer needs and business requirements
  • Develop, maintain and manage customer relationships from the operational to executive levels throughout the organization
  • Ability to contribute to the attainment of revenue objectives by managing orders from the sales stage through to accurate billing and revenue recognition
  • Ability to effectively represent CenturyLink to multiple departments and levels within the Account, by understanding how CenturyLink’s products meet their goals
  • Project Management of the activities of multiple CenturyLink departments such as Contracts, Pricing, Order Entry, Provisioning, Design, Installation and Billing on behalf of CenturyLink Customer to install new service, or to coordinate moves, adds or changes to existing service
  • 5+ years of experience with CenturyLink Products and Systems, QC and QCC OR related Telecom experience
  • Valid Driver’s License and satisfactory driving record
  • Knowledge of CenturyLink products, e.g., Voice, Data, IP, VPN, Web Hosting, and CPE is desired
  • Strong interpersonal, communication (oral and written), negotiating, time management and organizational skills
  • BS/BA in Business, Liberal Arts, Economics, MIS/CIS, or other related field
27

Account Consultant Resume Examples & Samples

  • Primary interface with both internal and external customers this positions requires a complete focus on customer service and perfecting the customer experience
  • Responsible for attainment of revenue objectives and service quality objectives
  • Responsible for input to and execution of account plans while leading and managing the development of the Service Plan segment for the overall Account Plan
  • Actively engages and coordinates with customers, ensuring superior service levels are maintained and leading customer specific quality improvement plans as documented and identified in the Service Plan
  • Actively works and coordinates activities in support of sales, with numerous teams that support the provisioning, design, installation and billing of sales to customers
  • Interacts effectively as a team member to support achievement of sales objectives
  • Makes accurate and timely decisions based on customer needs and business requirements
  • Develops, maintains and manages customer relationships from the operational to executive levels throughout the organization
  • Contributes to the attainment of revenue objectives by managing orders from the sales stage through to accurate billing and revenue recognition
  • Represents CenturyLink to multiple departments and levels within the Account, by understanding how CenturyLink’s products meet their goals
  • Highly technical to ensure fluid orders, installation and overall project management in support of customers
  • Knowledge of legacy and local service products including technical understanding of these services
  • 2+ years of experience supporting customers as it pertains to telecommunications products and services
  • Experience supporting a sales team and/or sales support team in the area of Telecommunications solutions to include facilitation of proposals, product offering, agreements, contract review and support, and managing customer priorities with company initiative
  • Strong interpersonal, communication, customer service, account relationship, time management, organizational and negotiating skills
  • Some support activities requires work to be performed in the evening (network cutovers, voice migrations)
  • Proficiency with MS Office (Excel, PowerPoint, Word)
  • A valid Driver’s License and satisfactory driving record required
28

Promotional Products Account Consultant Resume Examples & Samples

  • Increase sales within existing customer base through proactive activities such as customer visits, calls, marketing and delivering an exceptional level of customer service. Secure new accounts through networking and prospecting
  • Research and prepare quotes to ensure maximum profit and market competitiveness
  • Increase sales by staying current with new products and trends as well as developing an awareness of customer requirements/preferences and changes in the local market, competitors and industry
  • Maintain a record of sales activities and follow up requirements in the designated computer systems
  • Assist in the development and maintenance of the SPP brand by utilizing promotional materials to introduce and increase customer knowledge of SPP in the local market
  • Ensure customers have complete satisfaction with their SPP experience. Respond immediately to inquiries, issues and customer complaints. Act as a liaison between SPP and customers with regards to invoicing and service problems
  • Work with the CSR team to ensure that all orders are placed and delivered according to the customer requirements
  • Add value to the customer experience by developing a thorough understanding of their business, project and/or operational requirements. Advise the customer on the best product(s) to accomplish objectives and recommend discounts, and/or custom solutions. Provide creative solutions to exceed the customer expectations
  • Contribute to the team effort by participating in the sales team calls/meetings, sharing of best practices and success stories, collaborating on proposal development and consultative selling techniques
  • Work at driving key customer penetration through all customer influential
  • Minimum of 1 to 3 years of experience within a sales role
  • Office experience within a sales support role is an asset
  • Vehicle access is required
  • Strong interpersonal, communication and presentations skills with a flare for sales
  • Strong organizational skills and attention to detail
  • Builds collaborative relationships and trust through open communication
  • Product knowledge of a broad range of products and services and vendor relations
  • University or college diploma in sales or business or equivalent working experience within a B2B sales environment is preferred
29

Promotional Products Account Consultant Resume Examples & Samples

  • Increases sales within new and existing customers through proactive activities such as customer visits, calls, marketing and delivery of exceptional levels of customer service
  • Accountable for team sales and profit goals along with Strategic Account Manager and fellow team members
  • Helps secure new accounts through networking and prospecting
  • Helps secure new business within existing accounts by leveraging existing relationships
  • Researches and prepares quotes to ensure maximum profit and market competitiveness
  • Key point of contact for Non-Enterprise Accounts (accounts who spend under $300,000 per year in SPO and/or Program business and do not have a contract with SPP)
  • Works with the Strategic Account Manager and Account Manager(s) to service incoming quote requests over $10,000
  • Brings all client quote requests over $10,000 to the attention of the Strategic Account Manager
  • Brings all client quote requests over $50,000 to the attention of the Strategic Account Manager and National Director of Sales
  • Completes order-entry form to submit order requests to SPO Team
  • Provides support to the team’s Strategic Account Manager and Account Manager(s) with over-flow quote support and over-flow order-form support
  • Provides administrative support to the Strategic Account Manager and Account Manager(s) upon request (ie: sample orders, quotes, order-forms, presentations, report summaries, etc.)
  • Maintains and increases margins to within client and department guidelines
  • Increases sales by staying current with new products and trends as well as developing an awareness of customer requirements/preferences and changes in the local market, competitors and industry
  • Maintains a record of sales activities and follow-up requirements in the designated system
  • Provides team coverage upon request
  • Assists in the development and maintenance of the SPP brand by utilizing promotional materials to introduce and increase customer knowledge of SPP in the Canadian market
  • Ensures customer satisfaction by working with members of the sales team as well as members of sales support teams across the business
  • Responds immediately to inquiries, issues and customer concerns
  • Acts as a liaison between SPP and customers with regards to invoicing and service concerns
  • Works with Sales Support teams to ensure that all orders are placed and delivered according to the customer requirements
  • Adds value to the customer experience by developing a thorough understanding of their business, project and/or operational requirements
  • Advises the customer on the best product(s) to accomplish objectives and recommends discounts and/or custom solutions
  • Provides creative solutions to exceed the customer expectations
  • Contributes to the team effort by participating in the sales team calls/meetings, sharing of best practices, product ideas, and success stories, collaborating on proposal development and consultative selling techniques
  • Willingness to work overtime as needed to meet deadlines
  • Excellent interpersonal, communication and presentations skills with a flair for sales
  • Exceptional customer service skills
  • Highly proficient business written and verbal communication skills, as well as the ability to discern message content
  • Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
  • Good math aptitude
  • Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)
  • Industry experience (ie: understanding of decoration processes, quoting, and SAGE) preferred
  • Ability to demonstrate flexibility and adaptability in a fast-paced and changing work environment
  • Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations
  • Ability to support company and management initiatives and/or decisions
  • Ability to prioritize and execute work under tight deadlines
  • Strong problem solving and analytical skillsets
  • Creativity and ability to provide merchandise solutions
  • Minimum 5 years sales or customer service experience, and a comfort in developing creative solutions for clients
  • Self-motivated with high energy and enthusiasm
  • A vehicle in proper working condition is required
  • Bilingual (English/French) – Nice to have or mandatory depending upon market
  • Thorough and complete knowledge of company systems and processes
  • Attends off-site client meetings and makes sales calls
  • When necessary, unpacks/packs boxes or packages to show merchandise or catalogues at client or vendor events
  • Some travel is required; generally restricted to local office metropolitan area
  • Sales or customer service experience
  • Experience in the Promotional Merchandise Industry preferred
30

Account Consultant Resume Examples & Samples

  • Account relationship development and business development of all products
  • Networking throughout the supply chain
  • A dedication to understanding hospital finance and the relationships between manufacturers, distributors and Group Purchasing Organizations
  • Primary sales contact in acute care facilities and hospitals
  • Work with nurses, purchasing people, and financial people within the hospital setting
  • Work closely with distributors selling our products as well as direct sales
  • Contributing to the development of a strategic plan for the territory and accounts
  • Sales positioning, analysis, and implementation within the facilities
  • Minimum 3-5 years of demonstrated success in medical sales experience
  • Medical device or medical supplies sales experience required
  • Operating room sales experience preferred
  • Minimum of 7 years working with PC based applications (Windows, Word, Excel, and PowerPoint) is required
  • Ability to understand and utilize Industry Standards and Best Practices
  • Proof of successful sales track record
  • Clean driving record required
  • 5 years of Medical Supplies Sales Experience Preferred
  • Sterile Processing Sales Experience Preferred
  • Established relationships within territory
  • Familiarity with the Challenger Sales Approach
31

Digital Account Consultant Apprentice Resume Examples & Samples

  • Identify and grow opportunities and collaborate with sales teams to ensure growth attainment
  • Co-ordinate and liaise with technical and operational teams to ensure that best in class service is delivered
  • Effectively build, develop, and manage relationships with internal stakeholders and customers, setting expectations on their role as stakeholders vested in delivering learner progression
32

Account Consultant Resume Examples & Samples

  • Print Environment Optimization
  • Provide all aspects of customer service related to an MPS account
  • Indirectly responsible for bringing solutions to management team in support of MPS business growth
  • Provide insight to management to enable strategic development
  • 2+ years of inside or outside B2B sales experience
33

Print & Marketing Account Consultant Resume Examples & Samples

  • Representing the best of Staples Print and promotional products, services, and your commitment to customer satisfaction to support business retention and expansion
  • Establishing, building and expanding relationships with existing and potential customers at multiple levels in the organization
  • Researching and prospecting small- to medium-sized businesses and scheduling face-to-face presentations with high level decision makers
  • Developing new business primarily through prospecting, in-person contacts, phone follow-up, and sales presentations
  • Using a consultative selling approach, identifying customer needs and developing a value-added proposition while also generating complex proposal and pricing development
  • Implementing sales strategy and ensuring that the company meets revenue and profit objectives through new business development and cultivation of existing accounts
  • Scheduling presentations with customers to communicate new and changing product options as well as the complete range of business benefits available through Staples Advantage
  • Increasing the sales volume of current Staples Copy and Print Center customers within the trade area of your assigned store(s)
  • Providing support for your assigned store in servicing large walk-in accounts
34

Account Consultant Resume Examples & Samples

  • Manage all aspects of the day to day client relationship and work to ensure client satisfaction and loyalty
  • Build value added partnerships with clients and brokers while understanding the needs of the clients’ benefits strategy
  • Drive product growth and participation by partnering with the Relationship Manager and internal product and marketing teams and key client contacts
  • Partner with cross functional internal teams to implement client and participant experience improvement requests, ensuring they fully understand the needs of your client
  • Partner with and support Relationship Manager to manage and provide regular reporting on book of business growth, trends, and status
  • Working with an assigned Relationship to ensure day to day issue and project resolution plus maintain overall client satisfaction
  • Identify and address inefficiencies to reduce case and participant escalation volume
35

Account Consultant Resume Examples & Samples

  • Extensive experience in a client account management leadership role for at least 2 - 3 years and a proven track record of increased levels of responsibilities throughout the span of your career
  • Requires good data gathering and analysis skills, utilizing reports, spreadsheets, web-based applications, and other software tools. The ability to assess and resolve simple to complex issues related to products, service delivery or payroll issues is essential
  • A moderate degree of organizational and time management skills, a strong orientation to detail as well as a high commitment to client satisfaction are required. The ability to manage multiple client projects at any given time, effectively prioritizing your own efforts and those of other team members
  • Excellent communication and interpersonal skills are key. Ability to interact effectively with clients, sales team members, operations, customer service and other internal departments as described is required
  • Knowledge and expertise in or the ability to rapidly learn the Company’s products and services is required
  • Knowledge of FSA, HSA, Commuter or other tax-advantaged benefits, payroll, GL and accounting is preferred
  • Demonstrated ability to adapt to the changing demands of business is a must
36

Managed Print Services Account Consultant Resume Examples & Samples

  • Budget Attainment – Maintain and Grow Revenues
  • Strategic selling and renewals of contracts
  • Engagement from C-Level to mid-level management at our MPS customers to maintain and grow MPS Revenue
  • Relationship owner for assigned accounts
  • High School Degree
  • Customer Service background
37

Account Consultant Resume Examples & Samples

  • Interfaces with CenturyLink Technicians and Network Operations Center, equipment vendors Local Plant Engineers, service and product personnel
  • Stay apprised of developments in company and industry, learning practices
  • Additional functions, as identified
38

Senior Client Account Consultant Resume Examples & Samples

  • Manages the delivery of services and the day-to-day client needs to retain accounts, establish strong client relationships and achieve high levels of client satisfaction
  • Maintains and expands client relationships by analyzing, communicating and identifying coverage gaps, ensuring that a client’s risk is being managed in an optimal manner
  • Identifies important business needs of client and assist with achieving objectives by effectively communicating to the Client Executive/Program Manager. Alerts functional areas and escalates issues as appropriate
  • Maintains client required business documentation
  • Maintains files and updates management regularly on issues log, executing on documentation issues
  • Executes all cyclical event processing
  • Establishes client & carrier relationships and develops an understanding of all aspects of the client and carrier
  • Manages escalated participant issues working directly with the Client Service Analyst regarding systemic or process issues with global impact to client or book of business. Recognizing and managing the risk to protect the firm from Errors and Omissions (E&O)
  • Attends conferences, client meetings and meetings with other departments. Establishes strong relationships with the client/carrier and develops an understanding of all aspects of the client. Identifies and communicates opportunities for cross-sell
  • Liaison with internal staff, operations, marketing, customer service, IT, accounting. Documents and communicates program information to various departments and understands the interdependence between departments
  • Mentors and provides feedback internally to other team members
  • Evaluates current processes and determines new solutions and process improvements, communicates those across other departments and functional areas
  • Handles special projects, makes recommendations to the Client Executive/Program Manager
  • Partners with the Client Executive/Program Manager to complete projects
  • Handles more complex client issues and makes recommendations by utilizing client service and administration expertise
  • Advises Client Executive/Program Manager and/or client/carrier of underwriting and marketing offerings
  • Attains commitment of resources required to keep client project on track, following up to ensure commitments are kept and accomplishments realized. Serves as the project leader on activities required for a smooth takeover and/or implementation of new business
  • Assesses trends and risks, elevates to management. Develops solutions to correct situations and prevent reoccurrence
  • Works with legal and compliance on E&O. Proactive risk mitigation. Handles breach/security issues
  • Supports operational and compliance audits necessary to promote the reliability and integrity of the underwriting process
  • Assists with marketing plan and reviews marketing materials and marketing loops for program accuracy prior to release
  • Implements marketing plan for the communication of the client’s program to its employees, members or owners
39

Account Consultant Resume Examples & Samples

  • Sales positioning, analysis, and in-service implementation of all Halyard Health’s Digestive Health product categories leading to year on year sales increases as per the sales plan
  • Development and implementation of strong business value selling skills and overall sales acumen
  • Developing and maintaining expertise across the entire range of Digestive Health products and service platforms
  • Effective collaboration with sales management, internal partners/stakeholders, and customers
  • Effective utilization of sales and marketing resources necessary to meet objectives
  • Effective territory budget management and utilization of sales support resources, per policy
  • Active participation with Senior Region Manager in the strategic and tactical planning processes
  • At least 2 or more years of sales experience in B2B or the healthcare industry
  • Proof of a successful sales track record
  • Tactfully aggressive
  • Comfortable in hospital setting
  • Travel by car required - 40-50% travel time during work week
  • Able to lift and maneuver equipment over 40 lbs
  • Able to make 10 to 12 sales calls in three different healthcare accounts daily
  • Able to train and educate customers on our products for up to 8 hours on your feet during the day
  • Able to cart product demos, product samples and literature throughout the day – can be on rolling cart but weight can be over 50 lbs. at a time throughout the day
40

Account Consultant Resume Examples & Samples

  • Developing and maintaining relationships with key surgeons, therapists, nurses, physicians, clinicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Bachelors degree is required
  • Minimum 3 years of demonstrated success in medical device sales experience
41

Technical Account Consultant Resume Examples & Samples

  • Manage the technical support relationship between the customer and Lenovo
  • Accountable for the timely resolution of all support related issues with the customer's enterprise client device environment
  • Technical sales support on Lenovo’s enterprise client device portfolio
  • Solution design and implementation of advanced client technologies in cooperation with large business customers
  • Close cooperation with local sales teams
  • Customer facing time of around 50%
  • Combination of technical and project management skills – experience in technical consulting and good communication skills with a customer centric attitude
  • Experience in IT industry required (3-5 years)
  • Knowledge of business customers in PC industry preferred
  • Degree in Information Technology, System Engineering or similar subjects or equivalent work experience
  • PC architecture knowledge and in depth knowledge of current and former operating systems (Microsoft, Linux)
  • You know how to connect with customers and have the ability to work at different levels and to manage multiple customer situations
  • Excellent German and English skills, ability to communicate in French would be an advantage
  • Flexible, proactive & high customer orientation
  • Enhanced cross-functional team working capabilities and collaborative working style and high commitment to getting the job done
  • Be proactive, quick and bold & innovative in all you do
42

Account Consultant Resume Examples & Samples

  • Position will drive incremental, profitable sales into existing accounts from new categories and from working with the Inside Account Manager to adjust the current program to meet the customers current needs
  • Position will also help to strengthen and secure the account’s relationship with Quill.com
  • Position will work alongside Inside Account Manager, Category Specialists, and Sales Admin team to sell into existing accounts in your book of business
  • Oversee pricing negotiations for specific sales opportunities by coordinating the bid and quote process and make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential
  • Accountable for targeting which customers to pursue and when; will be provided a list of accounts and will be expected to prioritize based on own knowledge and understanding of the business as well as, requests from Inside Account Manager
  • Accountable for meeting monthly sales growth and margin quotas earning a base salary and uncapped commission based on quota attainment
  • Local travel 80% of the time
  • Proven self-starter with energy and motivation to find, develop, and close sales
  • Must be results oriented and driven by both financial and career opportunities
  • Demonstrated strong time management skills, self-accountability
  • Experience with and/or familiarity using an iPad or tablet
  • Proficiency in PowerPoint, Excel and Outlook
  • College degree
  • Knowledge of products, pricing, competition, and sales objectives
  • Ability to succeed in a competitive selling environment
  • Industry knowledge a plus
43

Senior Client Account Consultant Team Leader Resume Examples & Samples

  • 10+ years of experience with in-depth knowledge of the markets and expertise on positioning products/offerings to clients, with a minimum of two years client relationship experience preferred
  • Possesses a solid understanding of insurance principals
  • Demonstrated ability to identify, document, and understand inter-departmental processes
  • Manage multiple priorities, deliver timely and accurate work products with a strong customer service focus, and respond with a sense of urgency as required
  • Ability to communicate ideas and information concisely and effectively. Proven strong interpersonal skills including active listening and follow-up skills
  • Appropriate license must be obtained if necessary for position
44

Account Consultant Resume Examples & Samples

  • BS/BA in Business, Liberal Arts, Economics, MIS/CIS or other related field
  • 5+ years of experience supporting customers as it pertains to telecommunications products and services
  • Experience supporting a sales team and/or sales support team in the area of Telecommunications solutions to include facilitation of proposals, product offering, agreements, contract review and support, and managing customer priorities with company initiatives
  • Experience with all CenturyLink Legacy systems including legacy Qwest Local, National and legacy CenturyTel products, processes including all billing care support
45

Account Consultant Resume Examples & Samples

  • Bachelor’s degree in business, education, communications or a related field plus equivalent curriculum development training and experience. Equivalent work experience in a similar position may be substituted for educational requirements
  • Effective communication skills, written and verbal, face to face, phone email, etc
  • Intermediate knowledge of MS Office products including Word, Excel, Outlook, Visio and PowerPoint required
  • Basic knowledge of product and project management software tools preferred
  • Strong written communication skills for RFP responses (preference of government enterprise) preferred
46

Service Account Consultant Resume Examples & Samples

  • Serve as the account consultant for internal Centurylink business units
  • Support internal product teams and business units by ordering products/services on their behalf
  • Work in partnership with the Affiliate Transaction Oversight Compliance Team
  • Collaborate with a lead engineer to ensure the ideal solution for customer requests
  • Generate monthly progress reporting
  • Coordinates the sale of colocation and managed hosting to internal CenturyLink business units
  • Act as a project manager for the large internal customer requests
  • Team with other internal departments
  • Proactively manage customer orders from request to order submission
  • Aid in furthering the definition of Affiliate
  • Undergraduate degree in business, communications, or equivalent experience
  • Ability to work evening hours and across time zones
  • High level of problem solving skills required
  • Must be able to advise and handle difficult customer situations and issues
  • Must be a self starter as well as possess the ability to work well in teams
  • Must have the ability to switch from one customer to another that have different requirements.,
  • Possess strong technical knowledge to ascertain cause of problem
  • 2 to 5 years related experience Sales, Marketing, Process, or direct customer support
  • Product background in the area of colocation, managed hosting and network
  • Must be proficient using SalesForce, BigMachines, Excel and PowerPoint
47

Account Consultant Resume Examples & Samples

  • Minimum of a B.A. or B.S. degree required
  • Broad knowledge of the ophthalmic Medical Device & Pharmaceutical Industries
  • Three or more years of direct ophthalmic surgical device sales, training and support experience
  • Experience in medical/surgical glaucoma is highly desired, but not required
  • Experience and knowledge with/in
  • Meet/exceed forecasts, budgets, milestones and schedules
  • Immerse themselves into a new technology so that they quickly become product and procedure-specific subject matter experts
  • Guide surgeons through the learning curve of a novel surgical procedure and postoperative care as described in the Key Duties and Responsibilities section above
  • Engage and include key members of the physician’s team in the training process to drive interest, enthusiasm and practice adoption
  • Lead and function effectively in a high performance team
  • Coach and develop others using analytical decision-making and results-oriented skills
  • Manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges
  • Communicate scientific/clinical features and benefits of a product
  • Interpersonal and client relationship skills,
  • Using IT automation, applications and mobile devices
  • Working within multi-culture environments
48

Territory Account Consultant Resume Examples & Samples

  • Works directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met
  • Achieve high penetration in contacts with consultative conversations that leverage strategic questions
  • Excellent communication and presentation skills to present strategy of PCG and execution of business reviews with accounts
  • Develop proficiency and knowledge of Intuit’s products and solutions with the ability to clearly communicate appropriate recommendations to address customer needs
  • Renew existing business and grow share of wallet with add on products
  • Fully understand the client workflow and make recommendations based on the clients’ needs
  • Pursue sales in an Action-Oriented manner
  • Close sales with risk-adverse prospects
  • Share best practices for sales calls with your colleagues
  • BA or BS or related equivalent experience
  • Minimum of 5 years of inside sales experience with required outbound focused calling
  • Organized, self-starter, high achiever, team contributor
  • Proven history of sales success as demonstrated by winning at least one Sales Club trip award in sales career
  • Expert managing sales pipeline
49

Account Consultant Resume Examples & Samples

  • Examines claim forms and other records to determine insurance coverage
  • Interviews, telephones, and/or corresponds with insured, claimant, and witnesses; consults police and hospital records; and reviews property damage to determine extent of company's liability, varying method of investigation according to type of insurance
  • Evaluates costs of repair, replacement, and compensation
  • Prepares report of findings and negotiates settlement with insured/claimant
  • Attends litigation, mediation, and arbitration meetings
  • Recommends litigation by legal department when settlement cannot be negotiated
  • Revises case reserves in assigned claims files to cover probable cost/loss
  • Supports the organization's quality program(s)
  • Good organizational skills, accuracy, and attention to detail
50

Account Consultant Resume Examples & Samples

  • Examines claim coverage forms, field estimates and other records to determine insurance coverage
  • Interviews, telephones, and/or corresponds with insured, claimant, and witnesses; consults with various authorities and experts; and reviews property damage to determine extent of company's liability to properly resolve claims
  • Evaluates insurance coverage, field estimates indicating costs of repair, and any claim related expenses in order to properly resolve claims
  • Property claims handling experience
  • Experience in evaluating and interpreting insurance coverages
51

Service Account Consultant Resume Examples & Samples

  • Drive Revenue by coordinating with Carriers to resolve Customer Not ready orders
  • Provide moderately complex to complex Wholesale customer support
  • Performance Reporting Production
  • Data and Statistical Analysis
  • Act as the point of contact for national and local customers and/or sales employees
  • Coordinate post sale and customer project activities
  • Coordinate customer project activities
  • Acts as liaison as well as coordinator with other departments, vendors and customers
  • Deliver training to customers and/or sales employees on products/services and processes
  • Visit to customer sites may be required
  • Proactively manages customers' orders to completion for both CenturyLink Wholesale Local & National customers
  • Must be able to create, present, understand and analyze customer data
  • Must have the ability to switch from one customer to another that have different markets, such as: IXC, CLEC, Reseller, National Carrier, National Rebiller and VoIP Providers
  • 2 to 5 years related experience Wholesale National / long haul (QCC) in Operations,
52

Account Consultant Resume Examples & Samples

  • Actively engages and coordinates with customers in person and remotely, ensuring superior service levels are maintained and leading customer specific quality improvement plans as documented and identified in the Service Plan
  • Assess customer needs and desires and suggest solutions and alternatives; this may involve product offerings, or improved ways of conducting business between CenturyLink and the customer
  • Escalates proactively within interdependent departments to accomplish assigned responsibilities
  • Experience and/or technical knowledge in Network ordering, billing and provisioning processes and systems
  • Strong problem-solving skills, especially when dealing with incomplete or conflicting information
53

Excess Institutions Account Consultant Resume Examples & Samples

  • Review and analyze excess account submissions, working closely with underwriting partners, brokers, and the accounts to determine the potential excess exposure presented by a new account
  • Participates in marketing meetings with underwriting partners, presenting the benefits accounts receive by working with CNA
  • Reviews loss notices and loss runs for individual claims which may impact CNA’s excess layer and for the potential of overall policy aggregate erosion
  • Performs annual account reviews for excess accounts in the form of an on-site Audit or Loss Run Analysis
  • Following the annual account review, the Excess Institutions Account Consultant drafts a detailed report and works with underwriting, claim, risk, and actuary on the issues presented therein
  • Works closely with claim partners on the potential exposure presented by open claims and the appropriate reserving of said claims
  • Actively participates in discussions with actuarial partners, determining the risk presented by each excess account and the applicability of IBNR
  • Provides excellent customer service by consulting with insured accounts and providing them with claim and risk resources to meet their individual needs. The Excess Institutions Account Consultant acts as the main point of contact for excess accounts, so it is essential that they be able to act as an ambassador for CNA and handle issues and concerns with skill and tact
  • Makes recommendations on excess account monitoring processes and strategies to management
  • Provides guidance and assistance to less experienced staff and other functional areas
  • Responsible for input of data that accurately reflects account circumstances and other information important to our business outcomes
  • Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects
  • Advanced coverage skills from working on accounts with excess, umbrella, and reinsurance policies as well as experience with first dollar policies and self-insured retentions
  • Experience with managing litigated healthcare excess claims
  • Ability to manage and prioritize multiple projects and meet critical deadlines
  • Ability to evaluate claims based on a cost benefit analysis
  • Typically a minimum eight years claims experience, with a focus on healthcare claims or healthcare law
54

Account Consultant, Cobra Resume Examples & Samples

  • Works cooperatively with other internal departments, including Customer Service, Operations, IT, Card Operations and/or National Transit teams, to respond to client questions, issues and escalations
  • Supports efforts to maintain 100% client retention
  • Reviews issues in the case management database and escalates complex client issues, implementation requests, or special needs to a Relationship Manager
  • Monitors and analyzes information gathered by Customer Service to identify client specific trends and works with employer contacts to improve service in these areas
  • Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures
  • Compares data with source documents in verification format to detect errors. This may entail generating and auditing specific reports as applicable
  • Stores completed documents in the appropriate locations to ensure that information is intuitively and readily accessible by others
  • In a timely and effective manner, troubleshoots complex documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate
55

Account Consultant Resume Examples & Samples

  • Developing and maintaining relationships with key respiratory therapists, nurses, physicians, clinicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Effectively deal with geographic dispersal of assigned facilities
  • Solid knowledge of PC based applications (Windows, Word, Excel, and PowerPoint) is required
  • Experience in Respiratory products and related disease states
  • SalesForce.com preferred
56

Account Consultant Resume Examples & Samples

  • Developing and maintaining relationships with key respiratory therapists, nurses, physicians, clinicians, department decision makers, and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • At least 3 or more years of sales experience in B2B or the healthcare industry
  • Tactfully aggressive, familiar with the Challenger Sales approach
  • Respiratory Therapy background or experience selling respiratory products and or to related disease states
  • Salesforce.com preferred
  • 3-5 years of Medical Device sales experience preferred
  • Prefer candidate to be in the Top 10% of sales force
  • Multiple department Hospital Sales Experience preferred
57

FEP Field Service Account Consultant Resume Examples & Samples

  • Requires an AA/AS/BA/BS in Sales/Marketing or experience in a related field; 3 years of sales / service experience; or any combination of education and experience, which would provide an equivalent background
  • Health and Life license required (Must obtain within 90 days of starting)
  • Knowledge and understanding of healthcare operations and industry
  • Ability to communicate persuasively and effectively to a wide range of internal/external customers required
  • Position will reach out to both current and potential members and will be responsible for calling prospects during Open Season, calling new members and introducing them to the Value of Blue
  • Must have experience with selling as well as establishing rapport with customers
58

Account Consultant Resume Examples & Samples

  • Build and maintain strong working relationships with the client’s key operational and strategic decision makers, including the executive buyers
  • Become and remain an expert in the healthcare industry, including broker networks to improve the effectiveness of our team and the information available to our clients
  • Serve as the day-to-day client contact to ensure satisfaction by understanding the unique needs of the clients’ benefits strategy
  • Partner with the Relationship Manager and internal product and marketing teams to drive and track client product growth and participation
  • Identify, understand, and escalate client and/or participant issues and partner with cross functional internal teams to implement client and participant experience improvement requests
  • At least 2 years of professional client account management experience
  • Excellent communication and interpersonal skills allowing you to interact effectively with clients, sales team members, operations, customer service and other internal departments
  • Strong organizational and time management skills allowing you to manage multiple projects and deadlines
  • Proficiency in Microsoft Office Suite and contact management software applications
  • Knowledge of FSA, HSA, Commuter or other tax-advantaged benefits, payroll, GL and accounting preferred
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Promotional Products Account Consultant Resume Examples & Samples

  • Key point of contact for Non-Enterprise Accounts (accounts who spend under $300,000 per year and do not have a contract with SPP)
  • May be a point of contact on Enterprise Accounts (key major accounts who spend over $300,000 per year, have a contract with SPP, and have both program and special order business requirements) along with the Strategic Account Manager and/or Account Manager
  • Directly handles all incoming quote requests under $10,000 for Non-Enterprise Accounts
  • Directly handles incoming quote requests under $10,000 for Enterprise Accounts with support from Strategic Account Manager and/or Account Manager
  • Directly handles incoming quote requests over $10,000 for Non-Enterprise Accounts with support from the Strategic Account Manager
  • Completes order-entry form to submit order requests to Special Order Team
  • Brings all client quote requests over $10,000 to the attention of the Regional Sales Manager
  • Brings all client quote requests over $50,000 to the attention of the Regional Sales Manager and National Director of Sales
  • Acts as a proxy for the client internally at SPP when interacting with all program and Special Order teams
  • Collaborates with the program team to manage aspects of the program business
  • Works with Special Order Team to ensure that all Special Order orders are placed and delivered according to the customer requirements
  • Ensures customers have complete satisfaction with their Staples experience
  • Responds immediately to inquiries, issues and customer complaints
  • Proactively reaches out to past customers to market new products, services, and generate sales
  • Builds and maintains trust with a customer by fulfilling commitments and handling issues in order to gain a high level of customer satisfaction
  • Increases sales within existing customer base through proactive activities such as customer visits, calls, marketing, delivery of exceptional customer service, developing an awareness of customer requirements/preferences and changes in the local market, competitors and industry
  • Secures new accounts through networking and prospecting
  • Increases sales by staying current with new products and trends as well as
  • Minimum 1-3 years sales or customer service experience, and a comfort in developing creative solutions for clients
  • 1-3 years sales or customer service experience
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Outside BB Account Consultant Resume Examples & Samples

  • Position will also help to strengthen and secure the account’s relationship with Staples Advantage
  • Position will work alongside Inside Account Consultants, Category Specialists, and Pricing and Bid & Quote team to team sell into existing accounts in your book of business
  • Face to face interaction with customers who’s roles range from Office Mangers to CFOs
  • Responsible for setting your schedule and maintaining calendar of appointments with customers
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Senior Client Account Consultant Resume Examples & Samples

  • Possesses a solid understanding of insurance principals with focus on life, long term care and disability income
  • Self-Starter, Detail Oriented and ability to operate independently
  • Demonstrated ability to identify, document, and understand inter departmental processes
  • Ability to communicate ideas and information concisely and effectively
  • Proven strong interpersonal skills including active listening and follow-up skills
  • Proven experience functioning as part of a team working in a high visibility, confidential, client environment
  • Must be highly proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint)
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FEP Field Service Account Consultant Resume Examples & Samples

  • Associate's or Bachelor’s degree preferred
  • Previous sales/service experience preferred; or any combination of education and experience, which would provide an equivalent background
  • Health and Life license is required (may be obtained once hired)
  • Knowledge and understanding of the healthcare operations and industry is helpful
  • Good decision making skills and ability to exercise good judgment
63

Account Consultant Resume Examples & Samples

  • Share qualified candidates within region to find the best possible match for a client
  • Demonstrate expertise to clients across specialties by proposing the value of a total StaffCare staffing solution in order to refer leads and generate more revenue per client
  • Qualify client job requirements via phone and email with client point of contact to verify and discover job details in terms of site environment, clinical responsibilities and expectations
  • Negotiate bill rates with client point of contact by taking into account the client’s market and level of clinicians and physicians qualifications needed while articulating StaffCare’s distinct value
  • Consult with client on staffing strategy and various solutions that exceed client’s needs while expanding StaffCare services and revenue potential
  • Announce job assignments including necessary qualifications to Recruiters via email to most quickly identify interested & available clinician and physician candidates with highest likelihood to fill based on client criteria (licensure, skills, etc.)
  • Prospect for clinicians and physicians likely to fill by searching SBDev for those that are active, med mal approved and who have experience with client or similar environment in order to attract qualified HPs via email and/or phone campaign
  • Engage clinicians and physicians candidates using consultative sales skills to build rapport and present value of job and StaffCare services in order to ensure commitment to job
  • Screen candidate via phone to qualify licensure, availability, clinical skills & experience and potential fit with client environment in order to prioritize and submit candidates to client via ICE document imaging system
  • Negotiate total assignment package with clinicians and physicians including pay rate, travel and housing logistics based on available profit margin and market forces in order to satisfy HP & client within profit thresholds
  • Communicate timely updates and expectations between all assignment stakeholders including clinicians and physicians, client and quality & operations, logistics and accounting departments by documenting all steps in SBDev and email to execute all placement steps in order to deliver HP to assignment on time
  • Complete “Marriage & Assignment” profiles through SBDev to inform logistics and quality services stakeholders of necessary information in order to delivery clinicians and physicians to assignment on time
  • Maintain level of required performance at Account Associate position
  • Some Sales, staffing and/or logistical experience
  • 1-2 years sales or staffing experience
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Account Consultant Resume Examples & Samples

  • Interact effectively as a team member within a Commercial Account Team organization to support achievement of sales objectives and deliver Spirit of Service
  • Ability to effectively represent to multiple departments and levels within the Account, by understanding how products meet their goals
  • Project Management of the activities of multiple departments such as Contracts, Pricing, Order Entry, Provisioning, Design, Installation and Billing on behalf of Customer to install new service, or to coordinate moves, adds or changes to existing service. Basic Qualifications 5+ years of experience with Products and Systems, QC and QCC OR related Telecom experience Preferred Qualifications: Valid Driver’s License and satisfactory driving record
  • Knowledge of products, e.g., Voice, Data, IP, Hosting, and CPE is desired
  • BS/BA in Business, Liberal Arts, Economics, MIS/CIS, or other related field, or equivalent work experience
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BB Account Consultant Resume Examples & Samples

  • Influences pricing decisions on the spot in order to cultivate a seamless customer experience and to align with strategically growing profitable accounts
  • Oversee pricing negotiations for specific sales opportunities by coordinating the bid and quote process and make discretionary pricing decisions based on their knowledge of the account and assessment of future spend potential
  • Accountable for targeting which customers to pursue and when; they will be given a list of accounts and will prioritize based on their own knowledge and understanding of the business
  • Responsible for setting and attending appointments with 50 different customers per month
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Inside Account Consultant Resume Examples & Samples

  • Proactively making outbound calls for specific hardware category products to current Staples clients
  • Close sales and achieve monthly quotas and profit objectives through daily activity
  • Participate in category-specific sales training and current knowledge of accounts and industries
  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Fills orders by transferring orders to fulfillment; including communicating expected delivery dates and expectations
  • Communication to FSD’s on account activities