Tow Truck Operator Job Description

Tow Truck Operator Job Description

187 votes for Tow Truck Operator
Tow truck operator provides roadside assistance to customers with disabled vehicles including jump starts, fuel, lockouts, flat tires, etc.

Tow Truck Operator Duties & Responsibilities

To write an effective tow truck operator job description, begin by listing detailed duties, responsibilities and expectations. We have included tow truck operator job description templates that you can modify and use.

Sample responsibilities for this position include:

Make sound decisions concerning the prioritization of service (e.g., safety concern, weather, traffic) and policy exceptions (e.g., member not with vehicle, use of agent)
Performs road service
Performs jump-starts
Performs lockouts
Performs minor roadside mechanical work
Clean up minor hazardous materials spills
Must be able to consistently lift and carry up to seventy-five (75) pounds
Must clean shop tools, equipment, floors, walls, restrooms, offices and break rooms
Provide exceptional customer service to our Members in need of emergency mechanical help including jump starts
Must follow DOT procedures

Tow Truck Operator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tow Truck Operator

List any licenses or certifications required by the position: TEAM

Education for Tow Truck Operator

Typically a job would require a certain level of education.

Employers hiring for the tow truck operator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's Degree

Skills for Tow Truck Operator

Desired skills for tow truck operator include:

DOT regulations when

Desired experience for tow truck operator includes:

Minimum of 1-year towing and/or load securement experience in the last 5 years
Must possess at least a valid Class C Driver's License issued by your state of residence
Provide tow and recovery services using established guidelines and quality control procedures
Provide lock-out, fuel delivery, battery jumpstarts and tire change services using established guidelines and quality control procedures
Communicate with members effectively to keep them informed and to ensure their safety
Make sound decisions regarding the safe service of vehicles and to accommodate member needs

Tow Truck Operator Examples


Tow Truck Operator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of tow truck operator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tow truck operator
  • Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met
  • Must have ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy
  • 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred
  • Must successfully complete required departmental training courses within 60 days of hire
  • Must attain and maintain all state and local licensing requirements
  • Ability to successfully complete any additional future department training as required
Qualifications for tow truck operator
  • An 8% shift differential for working 2nd shift
  • Individual monthly bonus potential
  • Over 3 weeks of Paid Time Off may be accrued during the first year of employment
  • PAID training to qualified Associates
  • PAID uniforms
  • Must possess and maintain a valid driver's license for the state where you reside

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