Team Coach Job Description

Team Coach Job Description

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Team coach provides subject-matter expertise and coach teams around the principles, practices, of Lean and help build an Agile mindset and culture within teams.

Team Coach Duties & Responsibilities

To write an effective team coach job description, begin by listing detailed duties, responsibilities and expectations. We have included team coach job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintain clean work environment in departmental area in accordance with 5S standards
Work closely with the Resource Planning Team – ensuring that lines are serviced within designated hours and in accordance with the needs of the business and within the agreed service standards
Aligns work processes, structure, and systems to meet customer needs
Compiles and reports accountable information to clients (i.e., performance reporting, billing, systems, staffing, product development and complaints) and for distribution to internal management and staff
Work with the Agile Coaching Office to improve processes and procedures
Drive adoption of Agile best practices in teams
Perform administrative duties to support the business, including timecards, labor vouchers, self audits, absence reviews, and missing time corrections
Coordinate all first line activities
As an Agile coach you will be expected to deliver a breadth of agile consulting mentoring and training to a number of delivery streams within the digital team
You will align all levels of management to the goals of the Agile principles and scrum values

Team Coach Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Team Coach

List any licenses or certifications required by the position: AED, CPR, AACCA

Education for Team Coach

Typically a job would require a certain level of education.

Employers hiring for the team coach job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Kinesiology, Sports Medicine, Education, Engineering, Business, Technical, Leadership, Associates, Graduate, Coaching

Skills for Team Coach

Desired skills for team coach include:

Procedures
Standards
Equipment
Operations
Reports that apply to the assigned functional area
Systems
Techniques
Agile team members
Lean principles and Mindset in product development
Excel

Desired experience for team coach includes:

Requires excellent oral, written, and presentation skills to effectively perform supervisory duties
Requires strong leadership and interpersonal abilities to inspire and coach employees to accomplish strategic goals and related tasks
Must have excellent computer skills and knowledge of Microsoft Office Software
You will be responsible for driving the Agile agenda and common practice whilst simultaneously achieving adoption and consensus from team members and their roles
You will be responsible for coaching the whole digital team on Scrum, Kanban, Lean and other agile processes
You will support streams full product delivery cycles, from discovery to handover

Team Coach Examples

1

Team Coach Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of team coach. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for team coach
  • To guide the team on improving their ability to be predictive using right estimation and capacity planning techniques
  • You will facilitate and contribute to the daily scrum, demo, retrospective
  • You will continuously be assessing the maturity of the process in the streams, coaching them on any potential areas of improvement
  • You will provide support and advice to the various teams, working closely with the Business to understand its needs, working with Project Managers, Business Analysts, and Product Owners to agree on approach
  • You will develop strong partnerships with technology and the business to promote value-driven delivery, continuous learning, and improvement in modern software engineering management practices
  • Responsible for meeting all established safety, cost, quality, and delivery commitments
  • Becomes a member of and actively participates in the Alpha online Coach group
  • Becomes a member of and actively participates in the TEAM Boot Camp online Coach group
  • Becomes a member of and actively participates in the TEAM Cut online Coach group
  • Instruct associates on output, quality and processes providing for growth and development of all associates
Qualifications for team coach
  • 3+ years of experience with both Agile/Scrum traditional project management practices
  • Assess employee training and development needs, assesses the maturity of the team, and adjusts leadership style to enhance team performance
  • 1 - 3 years of customer service experience in a technical/professional services area
  • Working experience and knowledge of QMS like ISO9000, Aerospace Standard AS9100
  • Mobility, that is may be asked to travel ounce in a while
  • Analytical mind and action
2

Team Coach Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of team coach. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for team coach
  • Work with the teams to create visions, roadmaps and release plans, and establish good refinement habits to create a good Product Backlog, identify and manage interactive dependencies within a complex systems environment
  • Observe professional standards of conduct, attendance, dress code
  • Assign work and adjust to meet changing requirements
  • Tour assigned areas and review housekeeping, productivity, quality, ensure safety, and address employee relation issues as necessary
  • Administrate necessary paperwork on shift, machine reports, overtime, vacations
  • Foster an environment focused on Continuous Improvement
  • Analyzes data to guarantee key performance measures are met, while aiding in the removal of barriers to success
  • Provides direction to employees on achieving specific client objectives, including delivery on the customer experience that promotes customer loyalty, brand recognition and revenue generation
  • Participates in calibration sessions directed by the training group to closely monitor account performance
  • Provides guidance and leadership and serves as a mentor for customer service agents day-to-day activities
Qualifications for team coach
  • 5 to 10 years of experience in leading teams
  • Collegial or University Degree
  • Allowed to travel to the United States
  • Understands intermediate concepts of iterative development
  • Able to speak intelligently about other processes and methodologies
  • Understands incremental delivery and the value of metrics
3

Team Coach Job Description

Job Description Example
Our company is growing rapidly and is hiring for a team coach. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for team coach
  • Identifies training /developmental requirements as relates to Transactional Net Promoter Scores and other goals
  • Works with Partner Relations Management Team in managing objectives through daily calls
  • Performs requisite administrative tasks, including but not limited to, report preparation, account reviews and other necessary documentation
  • Contribute to building an environment where continuous improvement of the development and delivery process is in focus and our goal is to deliver outstanding software as quickly as possible
  • Assess teams on Agile maturity and provide feedback and metrics
  • Coach teams to define, develop and deliver value to the customer
  • Actively try to identify areas of improvement and conceptualize methods on how to be more efficient and create a coaching plan to reflect this
  • Mentor teams towards improving an Agile mindset and the Agile framework they are using in fun and creative ways
  • Guide teams and coach through Scrum Events, roles and artifacts, and mentoring and feedback on how to team get the most value from them
  • Guide and coach the teams to develop and maintain, DOD’s, DOR’s and other team agreements
Qualifications for team coach
  • 4-8 years working within IT
  • CSM – Scrum Alliance Certified Scrum Master
  • SA – SAFe Agilist a plus
  • ACP – PMI Agile Certified Practitioner a plus
  • Demonstrate strong Agile values, principles, frameworks and practices
  • Lead and manage the day-to-day activities of a team of developers
4

Team Coach Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of team coach. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for team coach
  • Coach the team to deal with day-to-day conflict management
  • Provide support for the organization-wide agile adoption strategy and rollout plans
  • Coordinating, organizing and planning daily production activities
  • Flexibility and willingness to perform a variety of task to meet the needs of the team and business
  • Assist team members to develop skills and knowledge, and promote continuous team development
  • Assist team in making technical decisions as needed, to ensure that customer needs are consistently met
  • Obtain necessary resources and support as required to reach team goals
  • Conduct and maintain resources and support as required to reach team goals
  • Conduct and maintain data for performance Development Plans for the associates supervised
  • Coordinating, organizing and planning daily production activities in such a way that performance metrics are achieved as planned
Qualifications for team coach
  • Experience in the field of Agile (Scrum, Kanban XP) software development and DevOps Consulting (CI-CD Pipeline and Release Management)
  • Experience guiding Agile development projects from inception to release (Concept to Cash)
  • Experience in the entire DevOps life cycle - Defining, piloting and implementing key DevOps capabilities and practices to ensure Delivery excellence
  • Ability to de-escalate customers
  • Basic understanding of P&L concepts
  • 1-2 years of Group Training experience preferred
5

Team Coach Job Description

Job Description Example
Our innovative and growing company is looking for a team coach. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for team coach
  • Conduct frequent reviews of current Agile techniques/practices and spearhead continuous process improvement and document recommendations and results/findings – communicate findings to Agile COE
  • Recognize quality events and escalate them accordingly
  • Flexibility to perform a variety of task to meet the needs of the team and business
  • To train Agile teams on requisite Agile Framework ( Scrum/ Kanban/Scrum ban )
  • To coach Agile teams and requisite business stakeholders on transparency, empowerment, ethics, self-organization and responsive action
  • To embed a culture of continuous improvement within the Agile team
  • Participate as an embedded member of the customer’s team at either and executive level or team level to facilitate and train the implementation of Agile methodologies in both the maintenance and development of mission critical software or organizational change
  • Work with the customer stakeholders to help identify gaps in knowledge and understanding of how Agile works and lead the teams through training and enablement sessions where the basic concepts, organizational approaches, tools, and underlying technologies can be understood
  • Work with the teams to identify and implement process and infrastructure improvements to improve both immediate and long-term productivity using Agile practices and tools that will bring the customer value
  • Work with the teams to identify and mitigate impediments and risks to their end goal
Qualifications for team coach
  • Applies knowledge of SAFe to deliver outcomes at the Team and/or Program level
  • Completion of all team related administration, including but not limited to
  • Required to be available up to two weekday mornings (each week) for staff training workshops and team meetings
  • Working hours will be approximately 18 to 30 hours per week, over a twelve-month period
  • Employment to begin in late August, in time for pre-season training
  • Experience with Kronos timekeeping system preferred

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