Service Tech Job Description

Service Tech Job Description

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Service tech provides technical support during equipment inspection and at various vendor’s facilities for automation equipment purchased for Williams’ projects.

Service Tech Duties & Responsibilities

To write an effective service tech job description, begin by listing detailed duties, responsibilities and expectations. We have included service tech job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner
Maintain data associated with Support Desk functions
Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, from supervisor or other designated employees and perform specified work
Trim-out of homes at customer site
Application of drywall and texture
Complete final inspection with customer to determine any additional repairs
Maintain work records and logs
Work weeks of 50 to 60 hours (OT paid after 40)
Receive written work orders for repairs to homes and/or verbal instructions from supervisor
May make initial contact with homeowners and schedule inspection appointments

Service Tech Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Service Tech

List any licenses or certifications required by the position: ASE, HVAC, EPA, NABCEP, NICET, RVIA, OS, II

Education for Service Tech

Typically a job would require a certain level of education.

Employers hiring for the service tech job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Education, General Education, Diesel, Technical, Supervision, Computer, Associates, Electronics, Business, Engineering

Skills for Service Tech

Desired skills for service tech include:

Tools
Equipment and materials used to perform services on Heating Ventilation and Air Conditioning units
Subheat and supercool
Location
Computers is necessary and good communications skills are for dealing with customers
Contractors
Shop personnel Williams Scotsman employees at various branch locations
Sales people
Medical terminology and keyboarding skills
Microsoft office suite

Desired experience for service tech includes:

High school diploma or vocational certificate
Successfully meet physical requirements
Construction experience in repair and installation of (framing, plumbing, electrical, roofing, drywall)
Must be able to pass a D.O.T
Two or more years of industry related experience as a service specialist or driver preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations
Demonstrates ability to work independently and with little supervision

Service Tech Examples

1

Service Tech Job Description

Job Description Example
Our innovative and growing company is looking for a service tech. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service tech
  • Must have basic electrical knowledge of medium voltage drives
  • Inspect equipment for proper functional use and perform preventative maintenance duties per manufacturer's specifications
  • Must be able to diagnose equipment malfunctions and makes repairs and/or adjustments as needed
  • Identifies and transfers inoperable equipment to designate for repair
  • Test, calibrate, repair, perform preventative maintenance, refurbishment/retrofit on electronic test and measurement instruments and devices to maintain functionality and accuracy on OEM and non-OEM products
  • Assignments include interpretes customer requirements and potential needs to meet customer satisfaction goals, determines and develops approaches to assignments and procedures that requires planning and judgment
  • Provide hardware and software support to all customers
  • Solve technical problems of varying scope and complexity
  • Driving Duties as assigned
  • Inventory Incoming Iron
Qualifications for service tech
  • Knowledge of Autoclave, washer-sterilizer, Medivator
  • Warehouse or distribution and service related experience required
  • Previous experience demonstrated mechanical aptitude required
  • Minimal overnight stays
  • Extensive daily travel when performing service duties
  • 1 to 3 years of experience in working with CNC controls
2

Service Tech Job Description

Job Description Example
Our company is looking to fill the role of service tech. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for service tech
  • Assign service requests as they are received
  • Schedule vendors as needed to complete requests
  • Communicate with Service Techs on service requests nearing 24-hours old
  • Alert District Manager of any requests that will not be completed in 24 hours
  • Perform pre move-in inspections, assuring all turned units are in perfect condition
  • Perform pre-move out inspections with residents
  • Perform final move-out inspections to assess damages or charges
  • Assure common areas and tot-lots are inspected and maintained regularly, including lighting
  • Monitor Key Track system
  • Clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers
Qualifications for service tech
  • Agriculture experience or knowledge of Agricultural practices
  • Must be able to listen, comprehend and provide solutions
  • This position requires some higher education or specialized training/certification, or equivalent combination of education and experience
  • Experience with calibration and repair of a wide variety of passive devices and other equipment with ranges up to 67 GHz
  • 5+ years of related experience in the calibration and repair of electronic test equipment is preferred
  • Ability to understand and follow chemical labeling/mixing instructions
3

Service Tech Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of service tech. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for service tech
  • Installs, maintains and repairs a variety of communications equipment, networks and systems such as digital and analog carrier and switching systems, microwave and associated equipment, trunking equipment, fiber optics systems, remote and pair gain units, voice and data equipment and services, and other related central office apparatus and cross connect frames
  • While performing the voice and data functions may be required to install or identify and repair facilities outside the central office/pair gain units up to and including the Customer Provided Equipment (CPE) and frames
  • Recognizes and pursues potential revenue producing opportunities
  • Metal and wood fabrications
  • Perform preventative maintenance checks on a regularly scheduled basis of all cryogenic pressure vessels
  • Install and maintain cryogenic pumps and drives at all branch locations
  • Perform sight surveys at prospective customer locations to determine what needs to be done to perform the installations
  • Install and maintain cryogenic pumping systems on delivery trucks
  • Problem diagnosis including electrical/mechanical and electronics troubleshooting
  • Maintain working knowledge of latest modifications, retrofit, for equipment assigned to service
Qualifications for service tech
  • This position requires specialized training/certification, A.S
  • May have PMEL or equivalent technical training
  • Knowledge of metrology principles and measurement uncertainties
  • Prior experience in a calibration laboratory using spectrum analyzers (up to 50GHz) or high wattage power supplies is highly desirable
  • Demonstrated track record of maintaining strong customer relationships with supporting metrics
  • 2 years experience in the HVAC service or install industry
4

Service Tech Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of service tech. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for service tech
  • Provide courteous customer service as needed over the phone and in person
  • Refurbish trailers in yard
  • Performs monthly fleet inventories
  • Conducts service calls in branch territories as assigned
  • Works on Retro line when needed
  • Paints trailer exterior as needed
  • Close-up multi sectional units
  • Oversees Service Technicians
  • Clean floors, wax floors, inspect electric system as needed, and check scrape and seal roofs
  • Diagnose problems and perform service and repairs on mainly security systems, along with electronic fire alarm systems and other related building system products at customer sites
Qualifications for service tech
  • Ability to work side by side with outside vendors in an effort to reduce production and tooling costs
  • Minimum three years of current telecommunications industry experience in telephony and data applications including Cisco, Ciena and/or Adtran switches and routers
  • 4 years of experience as HVAC Service Tech
  • Drivers license & dependable transportation
  • MSc or PhD in computer science, engineering, bioinformatics or molecular biology
  • Computer administration (preferably Linux systems) and scripting/programming experience
5

Service Tech Job Description

Job Description Example
Our company is growing rapidly and is looking for a service tech. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service tech
  • Proactively call existing accounts to schedule filter changes and equipment service
  • Operate and maintain Company vehicles in a safe and efficient manner
  • Maintain and control inventory of equipment and parts
  • Complete all necessary documents for installation, exchange and service transactions
  • Maintains a current drivers license, or CDL as required
  • Immediately reports all accidents, near misses, and injuries involving employee or others while operating company vehicles/equipment to the Safety Manager over the area
  • Provide new product input and testing of new functionality and releases on desktop software
  • Develop written communications support notes as needed
  • Use desktop software to read the data sent from the display from equipment in the field in order to troubleshoot and provide solutions
  • Work closely with other technical support team members to collaborate and provide a positive customer experience
Qualifications for service tech
  • Appropriate documentation to confirm your eligibility to work in Denmark
  • *State Inspection license** is a plus-!! Not required
  • Good clerical, technical, and mechanical skills required
  • Position requires a self-motivated individual who can perform multiple tasks
  • PC/AS400 experience a plus
  • Demonstrated knowledge of Microsoft Excel and Word

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