Senior Customer Assistance Representative Job Description
Senior customer assistance representative
provides assistance to computer users in the office with computer setup, network setup and computer equipment setups.
Senior Customer Assistance Representative Duties & Responsibilities
To write an effective senior customer assistance representative job description, begin by listing detailed duties, responsibilities and expectations. We have included senior customer assistance representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Make eye contact and greet all customers
Assist customers with directions, maps, local area information, and appropriate service information
Answer customer questions and provide assistance based on each customer's needs and requests, by brand
Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
Prepare Rental Agreement Folder with all required information
Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition
Meet and greet customers in a friendly and timely manner, provide directions and general assistance
Responsible for working all aspects of the rental process
Must be able to lift up to 25 pounds and stand for 4+ hours during shift
Senior Customer Assistance Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Senior Customer Assistance Representative
Typically a job would require a certain level of education.
Employers hiring for the senior customer assistance representative job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Associates
Skills for Senior Customer Assistance Representative
Desired skills for senior customer assistance representative include:
Basic computer programs and standard office equipment
General office practices
Desired experience for senior customer assistance representative includes:
Will sell optional protection products, upgrades, fuel options and other additional equipment
Apart from religious observation, must be able to work a flexible schedule up to 25 hours/week
Must be willing to accept this position as a temporary assignment of no more than 150 days during the seasonal window of May 1-November 1, 2018
Apart from religious observations, must be able to work a flexible schedule (Weekend availability required Friday, Saturday, and Sunday)
Must be able to work 25 or 40 hours per week
Must accept an hourly rate of $12/hr
Senior Customer Assistance Representative Examples
1
Senior Customer Assistance Representative Job Description
Job Description Example
Our company is growing rapidly and is hiring for a senior customer assistance representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior customer assistance representative
- Must have an Associates (AA) Degree or 2 years college equivalent
- Must have a valid drivers license with no more than 2 civil violations on driving record in the last 3 years
- Must have an AA Degree or 2 years college equivalent
- Apart from religious observances, must be avaiable to work Full-Time, nights, weekends and holidays
- Must be able to work 25 hours per week for Part Time or 40 hours per week for Full Time
- Must have a valid drivers license with no more than 2 civil moving violations on driving record in the last 3 years and/or at-fault accidents on driving record in the past 3 years
Qualifications for senior customer assistance representative
- Sunday thru Saturday7am - 11pm
- AA Degree or 2 years college equivalent
- Must have at least 1 year prior customer service retail, sales or administrative support experience
- Apart from religious observations, candidates must be able to work a schedule consisting of 40 hours / week
- Minimum of 1 year experience handling customer service functions in a retail environment
- Must living within a reasonable commute of no more than 1 hour to the Philadelphia Airport within 30 days of anticipated start date
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Senior Customer Assistance Representative Job Description
Job Description Example
Our innovative and growing company is hiring for a senior customer assistance representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior customer assistance representative
- Apart from religious observation, must be able to work one of the posted schedules
- Must be willing to work outside in all weather conditions
- Must be able to work 40 hours per week, including late shift at TF airport
- Apart from religious observation, must be a
- Able to work the following schedules
- Able to work one of the posted schedules
Qualifications for senior customer assistance representative
- Apart from religious observance, must be able to work full time (40 hours/week) GRAVEYARD SHIFT (4PM-1AM) - weekdays, weekends, day, nights & holidays
- *Apart from religious observance, must have open availability and be able to work full time (40 hours/week) - weekdays, weekends, day, nights & holidays**
- Must be authoized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Apart from religious observations, must be able to work a full time schedule (40 hours/week)
- Previous customer service experience, sales experience a plus
- Wed-Mon 330p-10p