Quality Management Specialist Job Description

Quality Management Specialist Job Description

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Quality management specialist provides leadership for continuous improvement and overall management of the company’s Quality Business System ensuring compliance with corporate requirements, current ISO 9001 requirements and all other applicable quality standards.

Quality Management Specialist Duties & Responsibilities

To write an effective quality management specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included quality management specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Analyzing data and compiling reports
Assisting with focus review studies
Tracking patient occurrences meeting NYPORTS criteria
Submitting to NYS Department of Health and/or other regulatory agencies
Coordinating departmental committee activities and/or abstraction for the core measure program
Includes conformance in manufacturing, incoming goods control, product inspection
Drive lean manufacturing activities at a global or local level including methods, tools, roadmap systems, elaboration, and deployment
Develop, implement and follow procedures to ensure timely and accurate receipt, logging, analysis and response to customer complaints
Maintain systems to monitor and facilitate the timely investigations and close out of open complaints
Interact with Health Care Workers, Consumers and other professionals regarding their Product Quality concerns on an as needed basis

Quality Management Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Quality Management Specialist

List any licenses or certifications required by the position: ISO, 9001, ASQ, ISA, ITIL, RI, WP, ACA, QMS, ISO9001

Education for Quality Management Specialist

Typically a job would require a certain level of education.

Employers hiring for the quality management specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Nursing, Engineering, Science, Business, Healthcare, Technical, Management, Health, Medical

Skills for Quality Management Specialist

Desired skills for quality management specialist include:

NCQA
Practices
Accreditation
Current trends
Developments
Quality Improvement Methodology
Registries and other quality metrics
AAAHC requirements and standards
Building codes
CDC and infection control standards

Desired experience for quality management specialist includes:

5-7 years of Test Management/Lead experience (on the job)
Knowledge of QA processes/applications is a definite asset
QA formal training or/and QA certification is a plus
Requires a minimum of 2 years previous experience in document management working in a cGMP/GXP environment
Technology and Systems experience
Managerial and leadership experience

Quality Management Specialist Examples

1

Quality Management Specialist Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of quality management specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality management specialist
  • Duties are very complex in nature and pertain to the overall interaction of many Quality System elements
  • Must be able to multitask and prioritize effectively to meet business goals and objectives
  • Must be able to communicate effectively at all levels of the organization, clear, concise, and timely information pertaining to the quality and regulatory compliance status of the business
  • Develop, implement and follow procedures to ensure timely and accurate receipt, documentation, analysis, and response to customer complaints
  • Contribute to the business-wide Quality strategy and objectives
  • Monitor and facilitate timely investigations and close out of open complaints
  • Generate, validate and present various Quality metrics pertaining to complaints and MDR reports
  • Represent BDDS on cross-business teams related to Quality Systems
  • Provide on-going education and training of new and current staff on product usage, appropriate data capture, regulatory requirements and compliant handling
  • Implement project specific quality plans and other project specific documents, submit for approval and transfer to customers according contractual requirements
Qualifications for quality management specialist
  • Bachelor of Science in Nursing, Healthcare Administration or a related field required
  • Work closely with QA Managers/QA Specialists to ensure proper test data coverage
  • Candidate should have prior experience with support of distributed application testing
  • Exposure to Waterfall and Agile methodologies
  • Manage and mentor a diverse team of test leads/test analysts onsite/onshore/offshore
  • Outline strategy to streamline testing to reduce overall testing costs and improve quality
2

Quality Management Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking for a quality management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for quality management specialist
  • Define and implement a QMS training program
  • Analyze data on the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made
  • Manage external documents and web-based subscription services including standards, specifications and technical papers required by the business
  • Prepare specific QMS documents (Quality Manual, Interaction Matrix, Standard operating procedure, Service Level Agreement, Control of documents, control of records, Internal audit procedure, Process Audit, Customer complaint)
  • Follow up and update the documentation periodically
  • Upload the documentation on SharePoint or other special location
  • Train the team on QMS procedures (Quality Management System), DMS (Document Management System), SharePoint
  • Participate in internal audits and update afferent documentation
  • Collaborate with regional and global teams in QMS processes and Data Protection
  • Provide Help Desk support regarding the data protection and data confidentiality procedures
Qualifications for quality management specialist
  • Prepare weekly testing status reports
  • 7+ years of experience in the QA domain
  • Minimum 5 years of experience in management
  • Hands on knowledge of HP Quality Center is a must have
  • Prior banking experience is required
  • Experience with functional test automation tools like HP QTP
3

Quality Management Specialist Job Description

Job Description Example
Our growing company is hiring for a quality management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for quality management specialist
  • Will monitor field progress, craft capabilities, proper installation techniques, good workmanship standards overseeing that all required NDT (non-destructive testing) per the specifications and standards is performed
  • The jobholder will support the implementation and monitoring of QRM program and initiatives
  • Coordinates the logistics around and conducts related audits of incidents, service requests and calls, including sample selection, documentation, and communication of results
  • Assists with the administration, collection, and analysis of customer-based surveys, including tabulation and reporting of the results
  • Records root cause, identifies and Known Errors and coordinates actions to fix the error
  • Adheres to and maintains high levels of expertise in all support processes, procedures, and quality expectations
  • Planning, establishment, coordination and follow-up on internal training courses related to the Q&E MS (induction, procedural training, regulations ) as classroom, eLearning session or similar
  • Preparation of training material and various presentations
  • Development and maintenance of setup for global KPI reporting on quality metrics
  • Data collection and trending
Qualifications for quality management specialist
  • Comprehensive knowledge of Quality System standards and regulations including 21 CFR 803 & 820, and ISO 13485 / 14971
  • Two (2) year or more experience in the complaint handling, Medical Device industry, Customer relations, complaint trending, MDR submissions, FDA regulations, GMP and where applicable clinical and other laboratory functions
  • Successful working experience within a financial Shared Service Centre or in BPO (min
  • Bachelor's Degree preferably in an Engineering or Scientific discipline
  • Experience with software packages such as Business Warehouse, SAP, TrackWise, Crystal Reports, Minitab, preferred
  • Experience with statistical analysis and data presentation methods
4

Quality Management Specialist Job Description

Job Description Example
Our company is hiring for a quality management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for quality management specialist
  • Quality control (QC) of GCSP processes and process documents
  • The development of 'controlled' GCSP documents and documentation of the GCSP Pharmacovigilance Quality system
  • Establish the Project Inspection and Test Program
  • Maintaining a register of all applicable and open nonconformity reports
  • Understand customer pain points and help drive escalations by coordinating between Product Management and Support groups.Desired Skills
  • Good understanding of Security fundamentals such as Firewalls, Proxies and Web Security Gateways
  • Ability to perform shift work in a 24/7 work center required
  • Coordinate and facilitate the Peer Review process with the Medical Staff
  • Support and implement the Quality Improvement process with customers in order to enhance the quality of patient care
  • Provide technical and analytical support for data analysis and evaluation
Qualifications for quality management specialist
  • Consistent application of Quality system standards to assigned Quality system area
  • Subject matter expert of Quality Systems Regulatory requirements and application to Company /Unit requirements
  • Support and maintain Quality Management Systems documentation including the administration of system keyword lists and groups
  • Facilitate document control workflow for multiple facilities including working with process owners to create and change quality and work instructions that conform to quality regulatory standards
  • Identify gaps in documentation and work with internal stakeholders to remedy
  • Ensure internal process documentation is correct and in compliance with requirements
5

Quality Management Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking for a quality management specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for quality management specialist
  • Serves as the program manager for the division's quality management system (QMS) that supports the execution of civil works and military programs
  • Leads a multidisciplinary Regional Quality Management Team to develop, implement and improve the QMS
  • Ensures all elements of the QMS meets ISO-9001 standards
  • Oversees the development and maintenance of processes, procedures, and other products associated with planning, project management, engineering, construction, safety, operations, acquisition, and other support functions
  • Develops and maintains quality management procedures including internal and external auditing, corrective actions and opportunities for improvement, regulatory compliance, control of records, management review, and nonconformance processing in a QMS covering the full spectrum of Corps functions
  • Manages quality management related Automated Information Systems (AIS)
  • Leads regional quality assurance and management controls programs to ensure compliance with regulations and ISO-9001 standards
  • Assesses and ensures all district and division headquarters functional office quality assurance procedures and plans are compliant with regulations, regional QMS and ISO-9001 standards
  • Leads the division's Managers' Internal Controls Program (MICP) including planning and managing assessments with all district and division functional offices, conducting training, consolidating assessments, preparing the regional statement of assurance and reports, briefing senior leaders, and tracking all corrective actions
  • Manages the division's internal process audits to include preparing audit schedules, coordinating audits with process owners, coordinating training of auditors, maintaining audit logs, preparing reports, and tracking corrective actions
Qualifications for quality management specialist
  • Administer and assist with the development and implementation of Quality Management System related processes
  • Liaison on specific projects between business subject matter experts and IT
  • Regular exchange of information to support and train new users
  • College degree or high school degree with technical training and equivalent experience
  • Strong verbal and written communication skills including interpersonal skills, problem-solving skills and attention to detail
  • Experience with technical / computer systems

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