Operations Principal Job Description

Operations Principal Job Description

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Operations principal provides expert advice on the following: Agency practices and policies as they relate to USPSCs; a range of workforce, organizational and human resource functions; contract management and procurement planning.

Operations Principal Duties & Responsibilities

To write an effective operations principal job description, begin by listing detailed duties, responsibilities and expectations. We have included operations principal job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure processes are performing at desired level based on existing measurements and metrics
Understand owned processes from beginning to end and develop strategies to improve process performance for Card and Partnerships portfolios
Understand how outputs of owned processes impact downstream operations including IT ACH, Wires, Accounting and Finance
Accountable for managing the resolution of payment vendor related issues
Identify and drive process efficiencies to improve customer payment experience
Identify and drive operational efficiencies through strong supplier relationship building while ensuring all contractual obligations are met
Responsible for ensuring process documentation is accurate and current based on existing documentation standards
Responsible for 3rd party vendor on-site assessments and periodic process audits
Works across Payment Operations teams and with the Process Manager community to share best practices
Demonstrates high quality oral and written communication

Operations Principal Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Principal

List any licenses or certifications required by the position: PMP, CISSP, IAT, AWS, ITIL, GCIH, CCNP, SE, CSEP, INCOSE

Education for Operations Principal

Typically a job would require a certain level of education.

Employers hiring for the operations principal job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Education, Business, Technical, Computer Science, MBA, Mathematics, Science, Finance, Management

Skills for Operations Principal

Desired skills for operations principal include:

Malware types and malware analysis tools and procedures
Contract execution and familiarity with Broad Agency Announcement
Current targeted threat intrusion scenarios and capable of reproducing them in a lab environment
Government practices and policies as they relate to financial and contracting actions
Small Business Innovation Research models and the appropriate documentation and program policies to execute these programs
Compliance and the correlation of the area’s processing on other areas within operations and the firm
Contamination Control
EMI
Human Factors
Industry rules

Desired experience for operations principal includes:

4-6 years in process management
Industry certifications such as Lean, Six Sigma, AAP, CTP
Bachelors Degree in Business, Finance, Economics, Accounting, Information Systems or related field or military experience
May generate monthly and quarterly business reviews
At least a Bachelors Degree in quantitative major (mathematics, statistics, engineering, economics, finance, etc)
Maintains ongoing interaction with the Company's external auditors, third-party co-source provider, and other entities to stay current on changing rules and regulations both in the industry and profession

Operations Principal Examples

1

Operations Principal Job Description

Job Description Example
Our company is hiring for an operations principal. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations principal
  • Accountable for engagement plan execution by managing staff during operational and technology engagements of varying complexity and scope
  • Proactively leads engagement planning efforts
  • Provides leadership and direction for the engagement team which may include multiple functional areas
  • Support individual teams in building detailed budgets and their capture and accurate tracking of the outcome in shared systems
  • Communicating relevant system and application changes and coordinating conflicts
  • Providing support during incidents ensuring appropriate resources are engaged and providing updates to the customer, both written and verbal
  • Conduct proactive trend analysis and continuous improvement efforts
  • Ensure technical and operational readiness of new application deployments, significant releases and integrations
  • This position requires knowledge and experience with analysis of systems, processes, and capabilities of large-scale systems
  • Provides technical approaches and execution of analysis efforts, including identification of the appropriate techniques, tools, methods and plans, to support refinement of federal acquisition artifacts
Qualifications for operations principal
  • Participates in the Company product lifecycle process, contributes to
  • 10+ years of engineering experience in designing, building, and operating digital video acquisition, encoding, processing and distribution of both linear and non-linear content for QAM based, IP based delivery networks
  • Experience in Network Operations and Technology
  • Highly MS Office proficient – required advanced skill level in Excel (including Pivot Tables, Power Pivot, Power Query, Power BI, and Dashboards), and PowerPoint
  • Subject matter expertise in DOD operational and mission planning
  • Subject matter expertise in DON operational and mission planning
2

Operations Principal Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of operations principal. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations principal
  • Plans and leads systems analysis employing modeling and simulation techniques
  • Leads and supports technology research, configuration management and quality assurance activities
  • Coordinating all constructability and/or installation reviews
  • Identifying and resolving specific construction and/or installation problem areas through site queries, Request for Waivers etc as deemed appropriate
  • Preparing Project activity listing, assisting Planning to produce the respective level 2 & 3 schedules and monitoring the level 2 & 3 schedules, recording the progress against individual activities, and ensuring that schedule productivity levels are maintained
  • Determining the material and equipment required on site (ROS) dates based on the respective activity schedules
  • Coordinating free issue materials with the Client and assisting in the logistics for shipment and receipt at site
  • Preparing and/or reviewing all technical procedures related to the project such as erection, lay-out, lifting, load out, sea fastening and offshore installation activities
  • Reviewing the project plan along with the project planner and assisting in the preparation of subcontract package for any work that requires being outsourced
  • Coordinating and ensuring that engineering and associated drafting work is carried out by the respective operational personnel in accordance with the specifications and schedule
Qualifications for operations principal
  • Broad knowledge of the systems supporting air and missile defense force management systems
  • Subject matter expertise of Operations Research methodologies
  • Subject matter expertise in qualitative and quantitative methods for assessment and improvement plans and procedures in relation to war-fighting readiness
  • Expert proficiency in the use of supporting OR software
  • In-depth experience in Console, Mobile, PC, and Free-to-Play development & operational best practices
  • Exceptional strategic, analytical, interpersonal, verbal and written communication skills, and the ability to consistently deliver to deadlines in complex and ever-changing business environments
3

Operations Principal Job Description

Job Description Example
Our company is searching for experienced candidates for the position of operations principal. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations principal
  • Installation, configuration, maintenance and support of network & telephony infrastructure
  • Offer deep subject matter expertise and act as a final escalation point within IT Operations for the resolution of all complex network technical incidents and problems
  • Instigate and orchestrate complex changes to network infrastructure, in line with change control processes
  • Support, coach and mentor the other members of the Network & Telephony Operations team, leading by example and deputising, where required, for the Network & Telephony Operations Manager
  • A critical member of the help chain
  • Provides deep operational leadership and guidance for the delivery of all Infrastructure and Applications services
  • Collaborates with Infrastructure Towers, Service Management, and Tools to continually evolve and fine tune end-to-end monitoring, monitoring and CMDB integration, and reporting and dashboarding
  • Collaborates with Major Incident Management to deliver high service availability, drive down incident resolution times, and reduce downtime
  • Provides CHI operational governance to IT Service Providers in areas of operations delivery, process integration, monitoring tools integration, service level reporting, identification of service improvement opportunities and execution of action plans
  • Develop and document processes and procedures for IT Operations by service, platform, tower, and critical application level
Qualifications for operations principal
  • Bachelor Degree in Computer Science or similar degree/experience
  • Masters in operations research analysis or computational sciences or management science
  • Expertise and skills use of operations research, data analytics and computational models, simulation, and statistics in analysis of operational and organization problems
  • Technical evaluation, technical analysis, technical writing, data analysis and data management
  • Ability to work directly with client senior leaders, staff and all stakeholders
  • Ability to obtain DHS Contractor Fitness
4

Operations Principal Job Description

Job Description Example
Our innovative and growing company is hiring for an operations principal. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations principal
  • Coordinate, manage, evaluate, document and support the introduction and transition of new services
  • Oversee operational turnover and operational readiness to ensure appropriate operational support is in place for new and/or expanded services
  • Seek opportunities to introduce automation into IT Operations management and processes
  • Acts as an escalation point for operational issues
  • Works across all IT Towers and Applications groups to help design and deploy operations management solutions
  • Works directly with users, developers, other Engineers, vendors, and Service Providers to improve service delivery, reduce major incidents, ensure positive trends in all operational metrics
  • Stays apprised of emerging operations technologies and management processes
  • Develops IT Operations roadmap
  • Advise Sales Leadership on a myriad of performance metrics of their sales teams
  • Discover insights that allows for improved performance and best practice development both within the division and cross divisionally, resulting in the optimization of Sales as a resource to the company
Qualifications for operations principal
  • Experience with Patch Management in an enterprise environment
  • Deep experience in operating systems (Windows / OS X / Linux)
  • Must have soft skills to create usable training materials and deliver training sessions both live and recorded
  • Root Cause Analysis using multiple methods such as fault trees, KT analysis, 5 Why’s
  • Working with support group personnel, (Maintenance, Safety, Engineering, Production Planning, Quality)
  • A minimum of 8 years prior work experience
5

Operations Principal Job Description

Job Description Example
Our growing company is hiring for an operations principal. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations principal
  • Communicate with Middle Office, Compliance, Technology, and other internal stakeholders
  • Prepare and review legal documentation for non-standard derivative trading with Trading and Legal partners
  • Liaise with external clients to ensure timely trade affirmation, confirmation execution and settlement
  • Maintain client static data in systems of record
  • Develop detailed product, system and end-to-end process knowledge
  • Perform proactive hardware and application monitoring
  • Conducting data mining and analysis to uncover trends and correlations to better predict business results
  • Driving cross-functional team(s) and subject matter expert with representatives from Product Management, Marketing, Business Development, Engineering, Sales, Service and Support, Finance, Operations, and others in the establishment, planning and implementation of multiple projects and/or programs
  • Applies extensive technical expertise and has a higher level understanding of the basic principals of other related disciplines
  • Exercises authority and technical leadership on assignments that are often self-initiated and self-directed
Qualifications for operations principal
  • Strong hands-on experience with IT Operations, Operations Management, monitoring and event correlation experience, CMDB, Major Incident Management, governance of Service Providers
  • Demonstrated knowledge of IT Operations trends relative to automation, processes, labor arbitrage, use of service delivery third parties, cloud hosting
  • Proven ability to manage projects on time and on budget
  • BA/BS Business or Technical degree
  • At least 1 year of experience in Corporate cash management operations
  • At least 1 year of experience in ACH processing system

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