Management Support Analyst Job Description

Management Support Analyst Job Description

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Management support analyst provides support of SAP applications, including integration points with other SAP modules and non-SAP applications to ensure business processes are maintained in a non-disruptive manner.

Management Support Analyst Duties & Responsibilities

To write an effective management support analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included management support analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Analyzing current processes
Managing and coordinating testing efforts
Assemble, compile, and analyze data
Building relationships with Peers in the Data Analytics COE
Alongside the business teams you will ensure the batch processes are fully operational as defined in the system specifications and will collaborate closely with IT technical specialists, development teams, and server/mainframe operations to identify and resolve application issues as they arise while ensuring compliance with security and controls requirements
May participate in development of the test case documents according to the Master Test Plan
Arranging travel, including local and overseas car bookings, air travel and hotels, visas and currency, preparing detailed itineraries for trips
Project manage operations components of key systems upgrades Trading System Upgrades
Be a key member of Business Continuity (BCP) team
Initially working closely with the internal SMEs to build a new platform and migrate established business monitoring to the new platform

Management Support Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Management Support Analyst

List any licenses or certifications required by the position: ITIL, SSL, IAT, III, PMP, CM, PI, II, MCSE, MCSA

Education for Management Support Analyst

Typically a job would require a certain level of education.

Employers hiring for the management support analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Business, Finance, Engineering, Education, Technical, Accounting, Business/Administration, Information Technology, Management

Skills for Management Support Analyst

Desired skills for management support analyst include:

Microsoft Office Suite
Syndicated data and applications
Processes
Data
Integration points with SD and other SAP modules
Planning
SAP and industry standard best practices
SD-related business and implementation processes
Coordinating
Scheduling principles

Desired experience for management support analyst includes:

Ability to work across multiple groups with varying views
Knowledge of Hyperion Essbase and SAP highly desired
Fluency in either Spanish or Portugese
Understanding of all relevant compliance requirements
Strong knowledge of loan documents
Ability to maintain above minimum department QC standards

Management Support Analyst Examples

1

Management Support Analyst Job Description

Job Description Example
Our company is looking for a management support analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for management support analyst
  • Accountable for the documentation of controls, reports and processes implementation and follow-up
  • Provides day-to-day production support to end users, including analyzing and troubleshooting code
  • Maintains health and safety of production systems and applications
  • Identifies risks and proposes actions to mitigate
  • Adheres to application Service Level Agreements (SLAs)
  • Configures application environments, including ordering hardware, application setup and code releases
  • Responsible for change management activities, including deployment of code to all environments
  • Adheres to source code management policies and procedures
  • Effectively communicates and builds rapport with team members, management, stakeholders, etc using a variety of techniques and collaboration
  • Provides coaching, expertise, and feedback to build the capabilities of more junior staff
Qualifications for management support analyst
  • Candidate must be driven and results oriented
  • Ability to maintain and manage assigned pipeline
  • Minimum of 1 year of mortgage, tax, or origination related experience
  • Understanding and working knowledge of business IT applications
  • Undergraduate degree and 2-4 years relevant experience or equivalent combination of education and work experience (6-8 years of relevant experience) supporting UNIX based applications
  • Strong knowledge of Unix, databases (SQL, Sybase, or Oracle) and Unix shell scripting
2

Management Support Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of management support analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for management support analyst
  • Serve as the primary day to day support contact for Portfolio Managers
  • Act as Supplier Manager for a number of non-material relationships
  • Responsible for the financial, relationship, contract and performance management of all assigned suppliers
  • Ensure the establishment and ongoing execution of supplier routines
  • Support the Program by producing and updating monthly/quarterly reports
  • Responsible for invoice oversight, review, seeking appropriate approval and updating and publishing on the SharePoint Site
  • Ensure that supplier management scorecards and performance monitoring are completed by Supplier Managers, following up directly with supplier managers to provide assistance
  • Assist other Supplier Managers with their weekly/monthly routines
  • Managing production support issues and seeing through to resolution
  • Manage Production and Test Environment Implementations through the use of enterprise change management practices
Qualifications for management support analyst
  • Strong knowledge and exposure to Incident Management and Knowledge Management
  • Relevant experience and understanding of ITIL
  • Strong debugging skills and experience tracking projects and issues with JIRA software
  • Degree or equivalent from a reputable institution, financial qualifications eg
  • Some travel could be required as part of the role
  • Experience with Bloomberg, FxAll and key NT Systems
3

Management Support Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking for a management support analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for management support analyst
  • Monitor and process activity with a focus on intraday liquidity
  • Report daily funding activity to Treasury
  • Providing Customer support for the setting up and on-going maintenance of the content of Customer pages
  • Work with Sales to support and drive online performance within the Customer
  • Participate on continuous improvement of Customer purchase experience
  • Ensuring reports are prepared on a timely basis with the highest level of quality and timeliness
  • Responsible for reports, rules development
  • Accountable for Investment Compliance tools management
  • Accountable for LDC/LNP & LDR system maintenance
  • In charge of incident management
Qualifications for management support analyst
  • Undergraduate degree and 2+ years, or Graduate degree and 0-2 years of experience in L2 production support in an investment bank
  • 3-5 years of relevant experience in investment management industry and/or investment operations role
  • Ability to effectively use, Microsoft Suite of products including and Excel
  • Bachelors degree in Finance, Business or related field is preferred
  • 1-2+ years of relevant operational experience essential
  • 1-2+ years relevant system testing experience helpful
4

Management Support Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a management support analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for management support analyst
  • Strong database skills including SQL, and an awareness of both Linux/Unix and Windows OS
  • Shell scripting capabilities and basic to advanced Excel skills
  • A general awareness of Information Security policies
  • A good understanding of how enterprise software (.NET / Java) operates memory management etc
  • Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions
  • Manage and produce the responses to RFPs for new mandate opportunities for the MIDIS business
  • Manage and produce the preparation of materials needed for investor due diligence on MIDIS' capabilities, including Due Diligence Questionnaires, and presentations
  • Development of marketing materials, including pitchbooks, flyers and white papers
  • Respond to investor queries about MIDIS and infrastructure debt
  • Maintenance of internal databases used for performance benchmarking of MIDIS' track record
Qualifications for management support analyst
  • 2+ years related experience in the securities industry
  • Industry experience in funding products (Triparty repo, Wire transfers)
  • Fluent in spoken and written English, Cantonese and Putonghua
  • Experience with the coordination, development, implementation and administration of employee programs to achieve desired engagement
  • Ability to leverage internal communications vehicles to ensure employee awareness, understanding and participation in programs and process improvement related to increased engagement and building a best place to work
  • Strong verbal and written communication skills, ability to effectively communicate with all levels of employees
5

Management Support Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking for a management support analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for management support analyst
  • Support for post-trade and position management and other proprietary systems
  • Responsible for administrative workstation changes within workstations like UCRS including, but not limited to domain tables, user roles, and calling queues maintenance
  • Ability to work independently within a team composed of colleagues based locally and internationally
  • Provide analysis to identify opportunities to refine residential collections placement strategy
  • Participate in the monthly scorecard presentation for contingency collections and legal collections performance at portfolio and vendor levels
  • Participate in vendor site visits to monitor and ensure that vendor performance, compliance and contractual commitments are fully met
  • Mange daily activities for collection agency inquiry, account settlement and payment verification, account recall requests, dispute resolution and coordination
  • Support collections inventory management middleware system operations
  • Provide backup support for monthly review and certification for CMT controls related to Inactive Collections
  • Maintain effective vendor commission audit and payment process
Qualifications for management support analyst
  • 1+ years management or oversight experience helpful
  • Maintain working relationships with the business and other IT teams (Local and Corporate)
  • Maintain a working relationship with HR to ensure that Changes in employment information are communicated to reflect access changes
  • Web Access Management, Federated Authentication / SAML, User Lifecycle
  • Act as the first point of contact for support requests
  • Strong technical aptitude and ability to research and solve application support issues independently

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