Loan Supervisor Job Description

Loan Supervisor Job Description

170 votes for Loan Supervisor
Loan supervisor provides oversight and expertise for items related to credit and loan documentation policies, pre-closing and/or construction monitoring due diligence, regulatory (including BSA/AML, Beneficial Ownership, OFAC, Flood Regulations), loan documentation and systems used within the department.

Loan Supervisor Duties & Responsibilities

To write an effective loan supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included loan supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Oversee the accurate and timely processing of loan files
Oversee file quality submitted to the operations support centers
Contributes directly on occasional transactional activities to resolve complex or rush situations
Identify opportunities for continuous improvement and areas for training
Completes staff communications, interviews, meetings
Motivate team to produce required service results expected by both the borrowers and third party clients
Set goals for individual team member performance the team’s performance and meet daily with the team to track the team’s success
Review staffing constraints that may compromise our ability to meet objectives and make recommendations to Senior Management in order to solve these issues as they arise
Plans, monitors, and administers the daily workflow and assignments to ensure the quality and efficient delivery of documents (including, preparation of loan documents for closing using specific product requirements and Laser Pro, execution of closing documents and post-execution quality control review, ), and other related department services
Develops and monitors policies and procedures and team performance levels

Loan Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Loan Supervisor

List any licenses or certifications required by the position: BLS, CPR, SOX, CRRN

Education for Loan Supervisor

Typically a job would require a certain level of education.

Employers hiring for the loan supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Finance, Education, Accounting, Business/Administration, Economics, Management, Communication, Legal, Associates

Skills for Loan Supervisor

Desired skills for loan supervisor include:

Compliance and lending regulations
Due diligence and risk management requirements
General loan documentation
Lending policies
Loan closing processes and procedures
Pc's and various word processing
Related software
Ability to work with general accounting procedures
Academic libraries and the principles of library services

Desired experience for loan supervisor includes:

Hampton Roads Virginia
Metro DC
Northern Virginia
Minimum of six years proven and progressive experience in area supported or equivalent
Experience with Chase Mortgage Servicing platforms preferred

Loan Supervisor Examples


Loan Supervisor Job Description

Job Description Example
Our company is looking to fill the role of loan supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for loan supervisor
  • Train new hires to include system training, processing and procedures and effective pipeline management
  • Review Original Mortgage Notes daily and set up ARM on newly originated mortgage loans
  • Review Original Mortgage Notes daily and set up Escrow accounts on newly originated mortgage loans
  • Perform annual escrow analysis and provide timely notification to the customers
  • Process timely payment to insurance agents and tax authorities for all escrow accounts
  • Perform periodic review of ARM notification to ensure accuracy
  • Process financial activities on SFR and HELOC such as
  • Process loan maintenance changes and Loan Modifications
  • Fulfill customer's request for information including Demand of Payoff statements
  • Reconcile General Ledger
Qualifications for loan supervisor
  • Adept at situation analysis and able to resolve issues for Relationship Managers and team members independently
  • Able to manage functions independently, realigning assignments as required, to meet goals
  • Provides day-to-day supervision of staff, including performance expectations, conduct of staff, metrics
  • Develops and maintains an overall operating budget and ensures adherence to budget
  • Monitors production volumes, SLAs, staff capacity, staff training needs
  • 3 years of mortgage underwriting, lending, or related experience

Loan Supervisor Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of loan supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for loan supervisor
  • Participate in Mortgage Operations initiatives to improve efficiency and customer service
  • Assists in special projects and other duties as assigned
  • Manages River Campus Libraries interlibrary loan/document delivery services.Promotes consistent standards for processing incoming requests
  • Supervises the work of interlibrary loan support staff
  • Maintains procedural and training documentation
  • Consistently improves and enhances interlibrary loan services and operations
  • Communicates with library users regarding updates to the system and processing of requests
  • Troubleshoots issues with ILLiad for staff and library user
  • Provides cross-training for staff within Patron Services to ensure full, ongoing departmental operations (including borrowing/lending/document delivery services, interlibrary loan procedures and policies, mail operations)
  • Maintains currency with general library functions, resources, practices and procedures
Qualifications for loan supervisor
  • Establishes goals and objectives and coordinates the less complex and/or non routine activities including mergers, technology systems enhancements and improvements to workflow processes
  • Prepares in-depth reports
  • Provides strategic guidance on executing plans for department
  • Demonstrates functional and technical expertise required to perform core aspects of the job
  • Responsible for optimizing technology utilization within the Commercial Loan Departments
  • Leads projects to develop, implement, maintain and improve procedures in the Commercial Lending area

Loan Supervisor Job Description

Job Description Example
Our innovative and growing company is looking for a loan supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for loan supervisor
  • Supervises the loan assignment staff to ensure compliance, production, and quality goals are met
  • Maintains the responsibility for the functions related, but not limited to, the assignment of new loans to the core system (Loan Assignments)
  • Monitors loan assignment staff who are cross-trained on Non-Financial Processing using established procedures to ensure compliance with all policies and procedures, contract, quality and production goals and standards
  • Monitors and tracks attendance and punctuality metrics for each team member
  • Maintains updated knowledge of the DMCS program including policies and procedures and other policies adopted the project, and client and serves as a resource on such policies and procedures
  • Maintains knowledge of the DMCS program Quality Manual and ensures compliance
  • Drafts and delivers effective and accurate communication to Non-Financial Processors, to ensure timely and appropriate levels of communication are maintained at all times
  • Performs timely reviews of staff in accordance with policy and makes recommendations for pay raises based on approved policies and procedures
  • Completes administrative functions in a timely and accurate manner
  • Maintains appropriate documentation for each team member and unit
Qualifications for loan supervisor
  • Demonstrates functional and technical expertise required to perform core aspects of the job (includes systems, regulations, laws and accepted industry practices)
  • Manages department budget needs, including expense & capital projects
  • Responsible for integrating documentation and lending procedures when new banks are acquired
  • Ensures that the commercial loan services group is in compliance with all Federal and State regulations applicable to commercial lending
  • Partners with Loan Servicing team to ensure that wires, ledgers and transactions relating to servicing are accurate
  • Represents the Commercial Loan Services department on various task forces and committees

Loan Supervisor Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of loan supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for loan supervisor
  • Supervise the loan boarding process, ensuring compliance with RESPA requirements and transfer instructions
  • Handle personnel issues, including recruiting, training, coaching, time off requests, disciplinary action, payroll, attendance monitoring, daily production monitoring, work quality checks, Complete annual appraisals of associates
  • Update and implement work processes for the department as necessary
  • Monitors and analyzes the workload, productivity, and accuracy of the work for each associate
  • Interface with investors and other servicers regarding transfer processes
  • Update the SLS transfer instructions and data file layouts as necessary
  • Under the direction of the Head, Interlibrary Loan and Document Delivery Service, maintains operations of the Interlibrary Loan and Document Delivery Services Unit in the “ILL South” Health Sciences Library location, including the searching, paging/retrieval, scanning, shipping, receiving, and returning of UW materials to UW and non-UW patrons
  • Adhere to, maintain, and update procedures for current tasks
  • Problem-solve and troubleshoot requests and technical difficulties
  • With assistance from the UW Libraries systems department and ILL fiscal specialist, set up and ensure functioning of all unit hardware and software, including but not limited to scanners, PC’s, and printers
Qualifications for loan supervisor
  • Knowledge of banking products and banking systems required
  • Requires a bachelor's degree in finance, accounting or business and 4+ years of general accounting, accounting process and procedures, reconciliations, general ledgers or other directly related experience
  • Working knowledge of general accounting practices, principles, account payable, reconciliations, exceptions, research and capability to do the work of the group
  • Strong balancing, reconciliation and supervisory skills
  • Must have ability to solve and research problems
  • Proficient PC skills using Microsoft Office products (Excel, Word, Outlook)

Loan Supervisor Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of loan supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for loan supervisor
  • Monitor office email account and answer phone during assigned hours
  • Orders supplies/labels for the ILL unit
  • Monitors incoming emails to the ILL unit
  • Runs LINK+ reports
  • Repairs and services equipment throughout the library as requested and required
  • May utilize sign making software and/or word processing software to create library signs and notices to be posted in the library
  • Collects data on services, collections, use and facilities for library assessment
  • Works on unit projects as assigned by supervisor
  • Lead and manage quality performance measurement tools and corresponding results to drive measurable internal control and process control improvement across the department
  • Prepare and report volume and performance metrics, track and analyze SLAs and key performance indicators, and identify and correct problems and trends
Qualifications for loan supervisor
  • Knowledge of Word and Excel, general computer skills
  • Ability to multi-task flexibility and a willingness to adapt to changes
  • Demonstrated knowledge of commercial banking processes
  • Strong project management experience required with demonstrated ability to multitask competing priorities
  • In-depth knowledge of Company commercial information system
  • Ability to prioritize multiple tasks for self and others in a deadline-driven environment

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