IT-Infrastructure Job Description
It-infrastructure
provides support for our EV.Cloud IT environment, covering Microsoft operating systems, VMware hosts, Active Directory, and our evolving public cloud environments.
IT-Infrastructure Duties & Responsibilities
To write an effective it-infrastructure job description, begin by listing detailed duties, responsibilities and expectations. We have included it-infrastructure job description templates that you can modify and use.
Sample responsibilities for this position include:
Liaise with Technology Risk, Information Risk, IT Infrastructure stakeholders, and Information Security team to discuss initiatives, audit observations, risk positions, and control environment, and provide summary of estate to audit senior management
Build relationships with auditees and business management, and develop ongoing relationships with IT stakeholders to discuss changes in environments, controls, organizational structure, risk position, audit scope, planning memos, audit observations, initiatives, and action plans
Liaise with global audit team to perform audit planning and support for global audits
Develop long term roadmaps for overall infrastructure Architecture
Develop and implement administer policies and procedures related to network hardware and software acquisition, use, support, security and backup
Communicates with other departments to report and resolve software, hardware and operational problems
Plan, budget, and set expectations, goals and deliverables
Engage in strategic planning, project management, and status updates
Assist with the development and enforcement of policies
Complete employee reviews and provide coaching for individuals
IT-Infrastructure Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT-Infrastructure
List any licenses or certifications required by the position: ITIL, MCSE, CCNA, PMP, VCP, MFT, MCITP, MCSA, MCP, SSL
Education for IT-Infrastructure
Typically a job would require a certain level of education.
Employers hiring for the it-infrastructure job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Technical, Information Technology, Engineering, Information Systems, Business, Technology, Computer Engineering, Science
Skills for IT-Infrastructure
Desired skills for it-infrastructure include:
Active Directory
DNS
VMware
Storage
Networking
Client base and associated technology solutions
Company standards and the overall local
Global infrastructure environments
Microsoft Office
Regional
Desired experience for it-infrastructure includes:
Degree in computer science and / or engineering
Good knowledge of operating systems
Incident and Problem Management, Live environment support of Middleware components
Should know Architecture & Server components of Connect Direct in various platforms
Understanding of Network Connectivity and protocols with respect to the WINDOWS platform (TCP/IP, WINS, FTP, Telnet, LAN/WAN)
Requires Bachelor’s degree in, Engineering, Information Systems, or related field, plus five (5) years of progressive, post-baccalaureate experience in the position offered, or as an IT Auditor, or related for a global firm
IT-Infrastructure Examples
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IT-Infrastructure Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of it-infrastructure. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for it-infrastructure
- Partner with Application Auditors during integrated audits and work within a team
- Oversee all aspects of IT operations including IT infrastructure, Communication (LAN, WAN, email, ), database, backup recovery, regulatory compliance
- Manage staff members in their daily activities, supporting business projects
- Creation/maintenance/editing of user accounts
- Manage user accounts, permissions and access rights in accordance with best-practices regarding privacy, security, and regulatory compliance
- Serves as the level 2 helpdesk the point of escalation from other helpdesks to provide support to end users on a variety of issues and identifies & resolves technical problems
- Reviews and approves changes to production systems
- Provide technical assistance to the school's faculty, staff, and students with a high level of customer service
- Deploy, maintain, and troubleshoot computers and related technology equipment
- Support the schools mobile computing initiative by maintaining a diverse knowledge of PDA platforms (Palm, iTouch, iPhone, and Blackberry) and troubleshooting these devices as necessary
Qualifications for it-infrastructure
- Strong experience in project planning, implementation and operations
- 8-10 years of IT infrastructure and at least 3 years as IT Manager
- 3+ years’ experience managing technical teams, infrastructure teams preferred
- Training as required to keep up with the latest in all of the above technologies
- Three to Five years IT Infrastructure Audit experience
- Familiarity with COBIT, NIST and FFIEC
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IT-Infrastructure Job Description
Job Description Example
Our innovative and growing company is looking for an it-infrastructure. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for it-infrastructure
- Work with the Information Systems Security Officer (ISSO) for all change management requests
- Manages staff toward completion of Firm initiatives and projects, achieving individual goals and objectives
- Ensures the IT Ops team maintains the stability of the company’s networks, high availability of critical systems, and high level of customer service to end users (IT Helpdesk)
- Works with company leadership on business strategies in regards to information technology
- Manages the installation, maintenance, and monitoring of the organization's local and wide area networks
- Ensures proper disaster recovery processes and safeguards are in place
- Evaluates vendor products in hardware, software, and telecommunications
- Manages external service providers as required
- Develop business case justifications for information technology investments
- Plan, manage and implement infrastructure refresh cycles, including servers, operating systems and network equipment
Qualifications for it-infrastructure
- A well-established understanding of sound technology policies and best practices
- 8-10+ years of experience installing, configuring, and monitoring enterprise level Windows production environments
- 2-4+ years in a team management role
- Working knowledge of backup and disaster recovery, and network security strategies
- Experience with corporate and retail store systems
- Ability to troubleshoot and solve issues within Windows environments and related applications
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IT-Infrastructure Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of it-infrastructure. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for it-infrastructure
- Proficient in Active Directory management and maintenance
- Ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
- Ability to take responsibility for your own or the performance of those reporting to you by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly
- Ability to analyze, develop, and propose strategies that will help the organization be more effective, competitive, or otherwise achieve its goals
- Primary technical on-call resource for hosting operations infrastructure
- Maintain a working level of proficiency with all company services
- Other as assigned by supervisor
- Acceptance and resolution of 2nd/ 3rd line support calls
- Completion of controlled upgrades / fixes to the Infrastructure
- Review and make recommendations for improvements to current infrastructure and solutions
Qualifications for it-infrastructure
- Ability to create, read, analyze, and interpret various network diagrams
- Have the documentation and communication skills that allow them to articulate technical information to non-technical teams
- Demonstrates professionalism, courtesy, and tact to others
- Must be available to work on-site during normal business hours (9am - 6pm), and provide emergency remote support after hours
- German native speaker and fluent in English
- Candidate should have recent, real-world experience in large, complex data center migrations
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IT-Infrastructure Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of it-infrastructure. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for it-infrastructure
- Working knowledge of TCP/IP networking is required
- Experience with EMC SAN storage is a plus
- Monitor, manage and assign work to technical staff with frequent follow up to ensure work is being completed in accordance with expectations
- Manage escalations in a way that bring order, structure and focused management attention to critical incidents
- Actively engage/aid in removing all roadblocks for the members of the team so that they can remain focused on the tasks assigned
- Assure quality customer service to all customers
- Build and maintain relationships with IT vendors to streamline 3rd party support
- Serve as a technical consultant on internal IT projects to ensure technology strategy and standard
- Provides feedback and encourages learning by team members
- Display an interest in career development, continual education, and a desire to create and implement innovative solutions
Qualifications for it-infrastructure
- Solid understanding of the enterprise view (strategy, goals and objectives), with a focus on user experience, business applications, and service delivery
- Ability to conduct research on emerging technologies and trends, enterprise architectural concepts, industry standards and best practices
- Certification in TOGAF, or another architecture discipline, preferred
- Availability for on-call four to five times per month may be required
- Must be very proactive in understanding and staying up-to-date on the projects in progress and must stay up-to-date with industry technology trends and applicability of software/hardware solution
- Must have a strong experience with NIST, Symantec Firewall, and CheckPoint Firewall
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IT-Infrastructure Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of it-infrastructure. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for it-infrastructure
- Exercise the highest ethical standards
- Current CCNA Routing & Switching Certification
- At least 2 years of experience, in a similar IT infrastructure role
- HL7 Administration (Mirth, Rhapsody )
- In depth knowledge of routing and switching protocols
- VOIP Administration and call flow scripting experience
- Ability to diagnose network related issues and resolve using any variety of monitoring tools (Solarwinds, Wireshark, SNMP, Heat mapping )
- Create and provide innovative solutions to complex technical problems
- Manage and maintain a web based queue of tickets assigned to address items based on priority/severity level
- ESXI & VSphere, Hyperv installation, configuration, management
Qualifications for it-infrastructure
- Proactively communicates with employees, peers
- Manages staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
- Systematically sets employee goals and objectives, manages and evaluates performance to plan
- Develops business case justifications and cost/benefit analyses for IT spending and initiatives when required
- Manages operational costs to the budget
- Integrates data points and informed intuition for recommending the technologies to use in order to meet a specific business need