IT Engineer Job Description
IT engineer
provides 24x7 management oversight for assigned infrastructure Services such as Active Directory, DNS, DHCP, IPAM, RSA and PXE services.
IT Engineer Duties & Responsibilities
To write an effective IT engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included IT engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Ability to troubleshoot Microsoft software products deploy and maintain iPhone, iPad and Android handheld devices
Working knowledge of common business software
Develops models for future architectural enhancements to system hardware and software
Assist and advises in the development or modification of complex hardware and software solutions to enhance a commodity or specialized IT infrastructure or environment
Hours of work - 5 days per week, 8 hours per day
Manage and track IT assets
Develop relationships and communicate effectively with both the business and studio team members
Managing and taking full responsibility for tickets in the global Service Desk ticketing system resolving these in a timely manner
Providing technical support to a wide range of Windows, Unix and Mac desktops and laptops
Controlling the starters/leavers/movers process function from IT ensuring a positive impression for new staff
IT Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Engineer
List any licenses or certifications required by the position: SSL, DHCP, DNS, SNMP, XP, SCCM, MCSE, CE, ITIL, MCSA
Education for IT Engineer
Typically a job would require a certain level of education.
Employers hiring for the IT engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Education, Technical, Information Technology, Information Systems, Associates, Computer Engineering, Electronics, Computer
Skills for IT Engineer
Desired skills for IT engineer include:
DNS
IT technologies
Software
DHCP
Facilities
Handling all common network and Internet protocols
Java
Active Directory
TCP/IP
Programming languages
Desired experience for IT engineer includes:
High School diploma or equivalent and up to2 years experience with PC support maintenance required
Minimum 2 years in similar IT support role
Desktop/Laptop/Mobile Maintenance and Security
Media encoding for the web
Miranda Vertigo / BitCentral Precis/Oasis experience a plus
We are a 24/7/365 business and you must be able to respond to emergency calls quickly as needed
IT Engineer Examples
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IT Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT engineer
- Experience in Full software development lifecycle in an application development environment
- Liaising with project managers and business analysts, providing the lead technical role for all assigned projects and initiatives
- Install and configure server Operating Systems and Applications in a secure manner, ensuring that all services are underpinned by a robust infrastructure
- Provide the ICT Support Team with documentation and processes to ensure Level 1 and 2 support are available from this team
- Contribute to the design, and actively participate in the management of a documented Business Continuity Plan in relation to HA application services
- Report weekly on service changes, improvements, capacity and performance
- Installation and repair of Broadcast and Information Technology equipment
- Working knowledge of LAN/WAN/VPN networking, Video and Voice over IP
- The foregoing is not necessarily an exhaustive list of all functions essential to the job for which the employee is responsible, nor an exhaustive list of the minimum requirements and specifications necessary to perform the essential functions, including all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job
- 12 years as an IT Engineer in programs and contracts of similar scope, type and complexity within the Federal Government is required
Qualifications for IT engineer
- Experience in the deployment and maintenance of Linux and Windows application servers using scripts, some working knowledge of MS SQL, Oracle relational database(s), and virtualization systems
- Engineering degree in EE or CS or IT with 3+ years of relevant experience
- Must have in-depth knowledge and experience of commonly-used concepts, practices, and procedures relating to desktop and systems administration
- Experience of installing, managing and troubleshooting Windows 7, Macintosh OSX, Office 2013/365, Photoshop, Autodesk Maya/Max, Good working knowledge of client and server-based applications
- Experience with mobile device supporting including, but not limited to iOS and Android
- Understand Windows server system and Linux, with basic server administration experience
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IT Engineer Job Description
Job Description Example
Our company is looking to fill the role of IT engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT engineer
- Perform frequent Software Defect, Problem Record, and Case Review Analysis
- Patch Management - software and OS patch management using Altiris and Casper
- Understanding of authentication technologies such as Active Directory, SAML
- Provides highly technical and specialized guidance concerning automated solutions to complex information processing problems
- Leads large scale information systems engineering projects
- Resolves major technical problems with immediate and long term, durable solutions
- Recommends architectural options and business cases for major decisions that impact IT services
- Communicate verbally and draft communications in writing to senior levels of the organization
- Oversees and guides major portions of the IT system architecture
- Determines solutions and impacts for major changes to the baseline, and keeps apprised of changes to mission applications and systems to ensure high availability and reliability
Qualifications for IT engineer
- Extremely strong customer service orientation
- Experienced in working in a large and global organization supporting many clients
- Experienced in process design and developing requirements for automation
- Proficient in development environments and source control systems
- Work in products or technologies that have scalable and sustainable architectures in DevOps Environment
- Knowledge of Data management, metadata
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IT Engineer Job Description
Job Description Example
Our growing company is looking to fill the role of IT engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT engineer
- Maintain IT asset data (serial numbers, software keys, locations)
- The IT Desktop Specialist will provide hands-on desk-side support assistance and be responsible for client computing devices throughout all phases in the hardware and software lifecycle (e.g., deployment, operations/support and retirement of devices)
- Collaboration Suites- Server and software configuration, deployment, and troubleshooting (Jive, SharePoint)
- Maintain, upgrade or replace hardware and application software to meet business needs
- Maintain Data Center Hosting and Cloud Network infrastructure
- Operational Testing and Documentation for all new product releases
- Perform hands-on configuration and troubleshooting of networking components
- Establish standards and thresholds for monitoring and auditing to ensure stable and supportable operating infrastructures
- Define the standards and documentation for the installation, configuration, and support of client applications
- Participate in an on-call rotation and shift turnovers to other global support teams Drive for self-improvement in technical and non-technical areas
Qualifications for IT engineer
- Ability to identify and assess critical path activities, and methodologies to resolve associated issues
- VMWare certified, Microsoft certified, ideally to Systems Engineer
- 8+ years' experience of Server/Desktop & Application Mgmt in an Organization of 1000+ users across a multi-site, multi-client and multi-domain
- Strong Desktop technology experience in particular Mirage, SCCM and VDI in rolling out to large org and complex environments
- Microsoft core technologies, virtualisation technologies, enterprise storage and backup technologies, clustering technologies
- Experience with administration of SaaS based tools like GoogleApps
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IT Engineer Job Description
Job Description Example
Our company is growing rapidly and is hiring for an IT engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT engineer
- Enterprise IT Security - Understanding of InfoSec best practices and their practical applications in a Back Office environment
- Scripting/ Automation- Experience in using PowerShell to automate everyday tasks and create custom solutions
- Performs a project/process lead role within department
- Candidate is considered a SME in of the listed technical requirements
- Provide the Helpdesk with the relevant tools to be able to complete all first line checks
- Respond to all internal and external customer contacts within agreed Service Levels
- Accurately record and manage all incidents, requests and queries via the Helpdesk logging system
- Support the NSO’s to open to the company’s standard on time and on budget
- Perform IT Operation support including 24/7 consignment duty for critical applications
- Support IT Service and Demand Management
Qualifications for IT engineer
- Network and VPN troubleshooting
- IOS configuration and management
- 2-5 years experience in IT, technical support, or help desk environment
- Working knowledge of common television test equipment including signal generators/analyzers, stream analyzers
- Must have AD architecture experience
- Multifactor Authentication (Duo, RSA, Google Authenticator)
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IT Engineer Job Description
Job Description Example
Our growing company is looking to fill the role of IT engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT engineer
- Participate as part of global team to be involved in various projects such as upgrades to software, hardware, and new technologies
- Maintains a large subset or more than one subset of the infrastructure to assure operational availability and process integrity
- Interacts with clients to gather information and elicit details of their needs
- Recognizes needs or opportunities
- Be responsible for administering and maintaining Google Suite database of users including the synchronization with OneLogin for SSO
- Provide level 2-3 support and troubleshooting to resolve end user issues
- Technically deep diving when necessary to identify corrective actions general architectural simplifications and improvements
- Maintains a moderately complex technology or multiple infrastructure technologies to assure operational availability and process integrity
- Monitors capacity, usage, and performance of assigned technologies
- Troubleshoots most problems within assigned area, providing fault isolation and resolution that may be complicated by technology interdependency
Qualifications for IT engineer
- A bachelor’s degree in computer science/engineering or related fields is required
- Working knowledge of IT operations practices
- Passionate about staying current on trends and best practices in IT operations tooling
- 5-7 yrs experience in Oracle OBIEE, Informatica ETL and Data warehousing Experience in a high-tech industry is mandatory
- 5 years experience with Informatica ETL platform or Oracle ODI
- Strong coding, debugging, tuning, algorithm design and problem solving skills