IT Business Analyst Job Description

IT Business Analyst Job Description

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IT business analyst provides business analysis and process design expertise in the P2P functional area within the enterprise in the analysis, and redesign of SAP and other application package functions and processes.

IT Business Analyst Duties & Responsibilities

To write an effective IT business analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included IT business analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Coordinate and lead user discovery sessions and project team meetings to gather and organize project business requirements and use cases on assigned projects
Analyze and document IT and business processes and design improvements that reduce expense and increase customer satisfaction through improvements in quality, efficiency, and communication
Design, coordinate, and execute application functional tests to assure fulfillment of business requirements and IT quality, architectural, and security standards
Work closely with the quality assurance team on the correct methodology/tools/reporting, focusing on requirements and user test methodology
Work with project leaders and architects to determine the right technical solutions that meet the business requirements
Establish relationships with key business areas which may include areas such as logistics and transportation organization, distribution, production, merchandising, planning, and stores
Work closely with business partners across all levels of the organization to understand their business, system challenges, and opportunities in the context of the requirements and to recommend solutions that enable the organization to achieve its goals in a timely manner
Analyze and map business and technical processes (current state/future state)
Drive the desired business value-added results by aligning all technology needs and the overall priorities
Assists IT in researching the cause of problems and participate in developing solutions that ensure that problems do not occur on an ongoing basis

IT Business Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT Business Analyst

List any licenses or certifications required by the position: PMP, IIBA, CBAP, CCBA, ITIL, BA, PMI, CTS, CSM, ISEB

Education for IT Business Analyst

Typically a job would require a certain level of education.

Employers hiring for the IT business analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Business, Education, Business/Administration, Information Systems, Information Technology, Technical, Engineering, Finance, Technology

Skills for IT Business Analyst

Desired skills for IT business analyst include:

SQL
Excel
Visio
MS Office
PowerPoint
Mapping techniques
Relational databases
Enterprise Application Portfolio Strategy/Development
Networking
SAP

Desired experience for IT business analyst includes:

Minimum 3 years of BA experience
Loan Servicing Line of Business experience - Mortgage or Home Equity experience preferred (Auto, Education, or Small Business also beneficial
Retail Branch experience is a plus
Strong analytical skills and writing skills (experience writing functional and technical specifications is a plus)
Ability to create test scenarios
Significant IT business analysis and application support experience

IT Business Analyst Examples

1

IT Business Analyst Job Description

Job Description Example
Our company is searching for experienced candidates for the position of IT business analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT business analyst
  • May coach, lead or manage others
  • Serve as primary contact to the business for projects
  • Present overall solutions with ROM estimates first to Senior Management intake team within FASST, by adherence to the standards set by EETS on ROM estimates with overall assumptions, and next to the EETS intake review submissions meeting for approval, held on a weekly basis
  • Provide subject matter expertise for business process areas and supporting systems
  • Provide an efficient and consistent route into ICT
  • Promote the ICT change process
  • Liaise with the business 3rd party suppliers and internal technical terms to ensure that change/user requirements are understood
  • Ensure change records are maintained within the current change process system
  • Examine and document existing business models and data flows
  • Review test cases to ensure requirements and user scenarios are being adequately tested and acceptance criteria is appropriate
Qualifications for IT business analyst
  • Must have at least 2 years experience on either the Functional/Business and/or Technical side to be able to quickly understand and assess the business processes and requirements
  • Analysis, breakdown, and communication of complex business and technical processes, problems, and issues
  • Effective, clear, and consistent technical writing
  • Expertise in IT systems development lifecycle
  • Ability to facilitate communications between and among highly experienced business and IT associates
  • Excellent analytical skills with a basic knowledge of IT architecture
2

IT Business Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for an IT business analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT business analyst
  • Maintenance and enhancement of our standardized reports and reporting tools aimed to bring forward additional transparency and measure global business performance
  • Working on Global Project teams to measure the success and profitability of the business
  • Professional, self-starting, self-organizing
  • Coordinates activities of project personnel (including remote resources) to ensure projects progress on schedule and within budget
  • Designing solutions that best support proposed business requirements
  • Writing Functional Specifications for each project
  • Liaising with and supporting the Delivery and Test teams during the project life-cycle
  • Liaising with the business and Change Office (including the provision of regular progress reports)
  • Coordinating various group project activities
  • Monitoring and reporting on the progress of projects
Qualifications for IT business analyst
  • Experience providing leadership in analysis processes to elicit and document high quality requirements using various analysis tools and documentation attributes
  • Experience analyzing business processes for strategic projects at an advanced level, and eliciting, documenting, and managing business requirements to enable delivery of technical solutions
  • Excellent business requirement elicitation/analysis/documentation and testing skills
  • Strong organization, follow-up and priority-setting skills to handle multiple tasks/projects and to work independently
  • Strong technical aptitude with the ability to leverage various technologies to efficiently accomplish tasks
  • IT business analysis and application support experience
3

IT Business Analyst Job Description

Job Description Example
Our growing company is hiring for an IT business analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT business analyst
  • The opportunity to join a global team where you will drive multiple new projects gaining experience with several new technologies and systems
  • Meet with Marketing & Sales project stakeholders to understand requirements and timing
  • Clearly collect and prioritize product features based on input from stakeholders
  • Lead Agile meetings and development team to deliver value incrementally
  • Work with global Ford and vendors to deliver innovative solutions on rapid project timing
  • Oversees the delivery of Ford Credit features across a range of global stakeholders including Ford Credit, Ford, and agency partners
  • Actively participates in governance meetings
  • Manages project dependencies and proactively highlights concerns
  • Ensures tasks and responsibilities are assigned to appropriate project team members
  • Interfaces with Ford teams to coordinate services, resolve issues, and coordinate changes
Qualifications for IT business analyst
  • Works independently as the lead business analyst role and coaches/ guides members within area of expertise
  • Ensure the Credit Risk System is supported and enhanced in an effective, timely and cost-effective manner
  • Strong aptitude for quickly learning new concepts and technology
  • Bachelors (degree in Information Technology Management or Computer Science an asset)
  • Basic familiarity with SDLC, requirements gathering and management concepts and processes, Business Analysis
  • Quick learner and able to work in a team environment
4

IT Business Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for an IT business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT business analyst
  • Lead and execute on BSA deliverables on medium to large business/system projects meeting time and quality targets/standards
  • Experience with Cloud platforms and Vendor SaaS offerings
  • Conduct benefit analysis for small change initiatives
  • Investigate business and systems issues and identify areas of technology opportunity and automation
  • Liaise with centralized QA and development resources for application life cycle management
  • Experience with documentation, Application Portfolio Management principles, Rationalization and IT governance
  • Build/Maintain standard Dashboard reporting for customer base at enterprise level
  • Solid understanding of SDLC, Agile and/or RUP principles
  • Independently elicit requirements by the use of interviews, workflow analysis, requirements workshops, and surveys to provide business process descriptions, business requirements, use cases, and user stories
  • Collaborate with project team members (developers, architects, product owners) to establish the technical vision and analyze tradeoffs between usability and performance needs
Qualifications for IT business analyst
  • Experience in Systems development environments and customer delivery systems
  • Able to think critically, make informed decisions and execute on deliverables
  • Excellent communication, collaboration and time management skills
  • Able to act independently
  • Have knowledge and experience in the various techniques to elicit, analyze and communicate requirements
  • 1+ year of Pega experience
5

IT Business Analyst Job Description

Job Description Example
Our growing company is hiring for an IT business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT business analyst
  • Manage the larger efforts of projects as necessary
  • Ensure overall effectiveness of IT solutions in the areas of day-to-day operations, user support, new enhancements, break-fix, testing and reporting
  • Manage the relationships with internal customers
  • Gather and record business requirements that must be met by IT solutions
  • Work with the development team to create the solution that meets all requirements
  • Test all new solutions against requirements and performance objectives
  • Review new solutions with users and manage the User Acceptance process
  • Manage the change recording and tracking process, including new requests and break-fix
  • Manage the incident investigation and resolution process
  • Create activity, performance and problem reporting and review with internal customers on a regular basis
Qualifications for IT business analyst
  • Prior Warranty Applications/Business Process experience
  • Ability to assist in conducting and facilitating workshops, define requirements, estimate, assess and plan projects
  • Strong analystical skills, IT Service operations, business process realignment, and the financial and political elements of an IT organization
  • Facilitate and coordinate meetings, and negotiate consensus with teams
  • Partner with end users, sponsors, technical leads, contractors and developers
  • Evaluate recommended solutions supplied by the developers and give acceptance or recommend modification to the solution

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