Implementation Specialist Job Description

Implementation Specialist Job Description

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Implementation specialist provides extensive reporting and PO submissions in various systems such as SAP and in Excel.

Implementation Specialist Duties & Responsibilities

To write an effective implementation specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included implementation specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Integrates fee-based services into customer proposals to formulate a long term plan for instructional improvement
Conducts needs analysis to determine appropriate workforce management solution requirements for new or existing clients
Coordinates client training to ensure that clients are scheduled to attend all appropriate training classes
Oversees accurate, timely and successful installation and conversion of ADP product solutions through entire implementation cycle
Validates and tests solutions
Ensures accuracy of client set up variables (ADP Solutions and Mainframe)
Assesses the appropriate method and identifies resources for the conversion of client data to ADP systems and software
Tests the product or oversees the testing process
Consults on the installation of client site software and equipment and coordinates technical support to resolve issues and provides client support
Seeks client feedback on the products and service to ensure quality implementation experience for the client and provides feedback and ensures transition

Implementation Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Implementation Specialist

List any licenses or certifications required by the position: PMP, PCP, II, PMI, HDI, FPC, CPP, ASCP, ROCP, RCA

Education for Implementation Specialist

Typically a job would require a certain level of education.

Employers hiring for the implementation specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Computer Science, Technical, Information Technology, Finance, Accounting, Sciences, Communication, Business/Administration

Skills for Implementation Specialist

Desired skills for implementation specialist include:

Various operating systems
Excel
Operating systems and internet concepts
ADP payroll products
Word
PowerPoint
Reporting and editing tools
SQL
Services
Microsoft Excel

Desired experience for implementation specialist includes:

Provides feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement
Ensures the successful "hand-off" to other ADP departments following the implementation
Participates in project planning and project coordination
Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented in accordance with the Backlog Policy
Ensures products are configured and/or adapted to meet each client's needs
Provides functional design guidance including accommodation of client rules, plans or procedures

Implementation Specialist Examples

1

Implementation Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of implementation specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for implementation specialist
  • Levels I and II perform project management duties for implementations not assigned to project managers and assists with backlog management
  • Maintains start date and eStart dashboard
  • Documents client interactions and assists with communication
  • Escalates any adjusted client time frames
  • Ensures timely internal communication to Sales, Implementation Management and Implementation team members and external communication to clients, client implementation team or other 3rd parties
  • Consistently and timely, communicates project progress or project plan modification to Project Manager
  • Overseeing the processing of Workers�' Compensation, disability, FMLA, COBRA, and leaves of absence paperwork
  • Ensuring compliance with all Federal, State and City labor laws
  • Track Workers�' Compensation, disability and FMLA claims
  • Ensuring the agency�'s compliance with OSHA
Qualifications for implementation specialist
  • Recording and monitor all injuries and maintain related records
  • Coordinating benefits open enrollment process
  • Reviewing and process benefits enrollment for eligible employees
  • Responding to employee questions and resolve benefit issues as appropriate
  • Serving as liaison between insurance carriers and employees
  • Serving as liaison between the union and staff members to address issues
2

Implementation Specialist Job Description

Job Description Example
Our growing company is looking for an implementation specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for implementation specialist
  • Processing claims in compliance with contractual agreements with providers
  • Logging and filing medical notes, PPDs and physicals
  • Preparing purchase orders for the Human Resources department
  • Completing mobile application implementations assigned using tools created by our developers
  • Submitting apps to the Apple iTunes and Google Play Store
  • Responding to account managers and project managers in a timely manner on questions and requests
  • Creating and maintaining detailed ticket logs to document project progression and solutions to help desk support requests
  • Gather requirements as to the technical landscape in which a prospect is looking to deploy an enterprise solution
  • Analyze technical requirements and communicate the feasibility of proposed technical architecture
  • Understand, document and manage any identified potential risks or challenges to the project
Qualifications for implementation specialist
  • Knowledge of general insurance terminology, billing and enrollment protocols, client structure, and benefits required
  • Familiarity with managed care business concepts
  • Previous experience working directly with customers and good presentation skills
  • Able to have a business presence in face of adversity with customers
  • Ability to work independently and support project / issue resolution
  • Knowledge of AMISYS subsystem and Compass
3

Implementation Specialist Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of implementation specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for implementation specialist
  • Manage customer expectations in regards to the steps and timing of the onboarding process
  • Manage the process by which new client environments are configured and deployed
  • Ensure newly sold solutions are properly migrated into a production environment in a timely manner
  • Confirm proper authentications and fail-over testing has occurred on client-side
  • Provide client landscape information to Operations/Support at Production Handover
  • Prepare and manage project plans and manage to schedule
  • Prepare project updates to management as necessary
  • Negotiate with stakeholders as necessary for alignment and project prioritization
  • Prepare and manage project plans to schedule
  • Responsible for the development of Implementation Materials
Qualifications for implementation specialist
  • Knowledge of personnel policy and procedure and federal and state laws regarding employment practices
  • Bachelor's Degree, preferably in a computer/systems field, or an equivalent combination of education and experience in a health care systems environment
  • At least 4 years of previous industry-related experience
  • Minimum of 5 years of K-12 special education experience
  • Experience with administering and interpreting of clinical assessments in a K-12 educational environment
  • Experience training adults in a K-12 environment
4

Implementation Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of implementation specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for implementation specialist
  • Responsible for training Users and lessons learned facilitation
  • Develop customized implementation material from JPMC source documents
  • Orienting all new clients through the new payroll account setup process
  • Implementation of client payroll data
  • Providing guidance and training on products
  • Assisting clients with data conformance and validation testing, especially checking input files for proper formatting and appropriate content for modeling and using processing logs to analyze the portfolio for accuracy and completeness
  • Performing workflow analysis to ensure proper set up of client configuration files with proper rules for terms and conditions enrichment of portfolio data
  • Responsible for Incident Management for current, new and pilot integrations
  • Accountable for delivering a monthly revenue quota for integration implementation
  • Maintain urgency of resolution in a timely manner while working in a critical production environment adhering to HIPAA compliancy
Qualifications for implementation specialist
  • Bachelor or Master Degree in computer sciences or equivalent experience
  • Searching for an innovative company where you can demonstrate your learning agility and sense for responsibilities & ownership
  • You have two years eperience with LMS, LCMS and authoring tools technologies , and a good knowledge of current network architectures
  • You have strong analytical skills and communication skills into IT context
  • You possess excellent written and oral communication skills
  • You are service and solution oriented
5

Implementation Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of implementation specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for implementation specialist
  • Work to ensure effective processing of the small business owner’s accounts payable file to facilitate the requested credit line increase
  • Demonstrate for the customer how to effectively pay and track business expenses using a credit card so that it is fully integrated with their personal accounting system
  • Assist the RM with pipeline management efforts to identify areas of concern and/or opportunity
  • Assist customers directly with servicing requests as needed
  • Ensure regular knowledge and best practice sharing among the Relationship Managers, the Internal Support Team and the Client Development organization
  • Assist the RM’s with planning logistics associated with local networking and customer events
  • Consult with the RM’s on customer acquisition strategies, assist with execution of those strategies
  • Work closely with the Project Managers to construct and configure accounts as required
  • Assist sales team and channel partners in providing site matches for potential clients
  • Work with counterparts across the business/organization to service existing clients including updating account settings, report and billing exceptions
Qualifications for implementation specialist
  • You like being challenged by new models and new technologies
  • Bachelor degree is preferred with two or more years of experience in golf or computer technology
  • AA / Bachelors degree in a related field preferred
  • Candidates must have a verifiable background in plan design and calculations, H&W plan administration, insurance industry (carriers) or TPA field
  • Candidates must have a minimum 6 months customer service experience
  • Candidates must have experience building or using online enrollment systems

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