Flight Attendant Job Description

Flight Attendant Job Description

4.9
178 votes for Flight Attendant
Flight attendant provides input into the Inflight department budget regarding Flight Attendant staffing and recruiting, and be responsible for monitoring expenses to meet budget goals.

Flight Attendant Duties & Responsibilities

To write an effective flight attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included flight attendant job description templates that you can modify and use.

Sample responsibilities for this position include:

Performs preflight, through-flight and post-flight inspections of aircraft emergency, cabin and galley equipment
Provides for passenger comfort during aircraft operations
Provides leadership, direction and assistance during an emergency, including aircraft evacuation, administering first aid to ill or incapacitated passengers
Supervises loading and off-loading of aircraft passengers and baggage
Providing leadership and aircraft cabin management during normal, abnormal and emergency situations while performing onboard flight attendant responsibilities
Developing and maintaining team communications with crew to ensure all operations are planned and performed with safety as the number one objective
Completing reports as needed after any incident involving passengers, medevacs or emergency events
Ensuring that all onboard emergency equipment is maintained in a response ready state
Protecting any monies collected, while in personal possession
Assisting ground support personnel, co-workers and supervisors, providing a harmonious team environment while ensuring safe, efficient, cost-effective transportation to and from the North Slope

Flight Attendant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Flight Attendant

List any licenses or certifications required by the position: CPR, AED

Education for Flight Attendant

Typically a job would require a certain level of education.

Employers hiring for the flight attendant job most commonly would prefer for their future employee to have a relevant degree such as Collage and Associate Degree in Education, Associates, Human Resources, Business, High School Education, Technical, Engineering, Finance, Statistics, Mathematics

Skills for Flight Attendant

Desired skills for flight attendant include:

Collective Bargaining Agreement
Flight Attendant manual
Work and Conduct rules
DECS and RES
Flight attendant JCBA
Microsoft Office
SABRE
Emergency procedures
Beverage Selection/Management
Culinary Arts

Desired experience for flight attendant includes:

Must be able to read and speak Portuguese fluently
Must be able to read and speak Dutch fluently
Must be able to read and speak Korean fluently
Remain friendly, polite and committed to delivering exceptional customer service
Exercise good judgment and display exceptional interpersonal skills
Are dependable, punctual, and display a strong work ethic

Flight Attendant Examples

1

Flight Attendant Job Description

Job Description Example
Our company is growing rapidly and is hiring for a flight attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for flight attendant
  • Comply with Flight attendant Manual, company policies and procedures
  • Ensuring the accuracy of all forms and required paperwork
  • Responding to passenger complaints and problems graciously, resourcefully and tactfully
  • Maintaining cleanliness of the aircraft cabin and ensuring that fleet service and catering supplies are boarded as specified
  • Accounting and handling of all controlled items
  • Responsible for properly communicating any maintenance abnormalities or discrepancies to the PIC
  • Check drawing and operation sheets for special tooling callouts
  • Perform all duties necessary to order, receive, visually check, store, preserve, issue and inventory all company owned tools, dies, fixtures, perishable tools and expendable shop supplies contained in assigned crib or section
  • Maintain records and clerical systems for controlling inventory and accountability of related records and paperwork
  • Responsible for Total Tool Control
Qualifications for flight attendant
  • Must possess a high school diploma or equivalent with secondary education or college preferred
  • Must possess basic computer literacy and math competency
  • Must have at least two years of direct customer service experience
  • Must maintain excellent attendance as regular, reliable attendance is an essential requirement of the position
  • Must push and pull beverage/meal carts (150-250lbs)
  • Must be able to lift emergency window exits (up to 60lbs)
2

Flight Attendant Job Description

Job Description Example
Our innovative and growing company is looking for a flight attendant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for flight attendant
  • Must be able to understand and explain policies and procedures that apply to scheduling Flight Attendants for Training in accordance with the AA/APFA Joint Collective Bargaining Agreement
  • Builds and drives effective relationships through solid communication and focused attention to brand and culture
  • Manages multi-candidate hiring event process to include presentation, facilitations and assessment
  • Manages the full lifecycle recruiting process, to include regulatory and company compliance requirements, selection, offer, negotiation, and closing, the administrative components involved with on-boarding candidates for a variety of positions
  • Partners and consults with leaders to design innovative hiring plans that are customized to attract the right talent for the right position at the right time
  • Researches and identifies candidate sourcing opportunities, to include social media, career fairs, and other outreach efforts
  • Identifies, networks and establishes a plan to maintain relationships with key candidate communities for short and/or long term opportunities
  • Provides an excellent candidate experience
  • Collaborates and consults with all members of human resources to drive annual staffing plan forward
  • Pleasantly greet and direct guests to their assigned seats and answer flight related questions
Qualifications for flight attendant
  • 3+ years of experience working in a flight attendant role
  • Ability (with or without a reasonable accommodation) to respond within ninety (90) minutes to Anchorage, AK Airport on a daily basis or willingness to relocate prior to assuming the position
  • Willing and able to work all days of the week, including holidays and weekends to meet specific flight schedules per established work guidelines
  • Willing and able to complete a pre-employment physical capacity evaluation
  • Willing and able to complete required initial Ground School training
  • Ability (with or without a reasonable accommodation) to perform the duties of the position while exposed to harsh outside weather conditions including extreme cold and darkness
3

Flight Attendant Job Description

Job Description Example
Our innovative and growing company is hiring for a flight attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for flight attendant
  • Provide a never ending Aloha experience high level of customer service while aboard the flight
  • Be pleasantly responsive to guest inquiries and requests
  • Provide Food and Beverage service consistently and as prescribed by procedure
  • Wear FA uniform in the manner prescribed by the company on a consistent basis
  • Have sufficient visual and aural capacity to communicate, comprehend and implement written and verbal instructions in English
  • Assist guests with stowing carry-on luggage in overhead compartments or underneath cabin seats
  • Secure and unsecure main cabin doors, requires power grasping
  • Re-stock beverage carts as necessary by lifting beverage or liquor kits weighing between 12 and 35 pounds from floor level to waist high, or from shoulder level to waist high
  • Push and pull beverage carts weighing up to 250 pounds, which may require 40-45 pounds of push/pull force to maneuver
  • Serves meals on trays or in containers (each weighing about 2 pounds) and beverages to guests and flight deck crew during flight
Qualifications for flight attendant
  • Must possess and/or obtain and maintain a current passport (and applicable Visa, if necessary), with the ability to travel in/out of the U.S. , Canada, Mexico, and Bahamas without restriction
  • Staff and family concessional travel benefits
  • Comprehensive Insurance Scheme
  • Minimum 5 passes in HKCEE/ HKDSE subjects including English Language
  • Indonesia * Japanese * Korean
  • Mandarin * Tagalog * Thai
4

Flight Attendant Job Description

Job Description Example
Our company is hiring for a flight attendant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for flight attendant
  • Administer first aid, if necessary
  • Make written and verbal reports of emergency/safety incidents occurring during flight
  • You will be required to work during some Holidays/Birthdays/Special events until your seniority allows you to do otherwise
  • Assist ill or incapacitated passengers and fellow crew members
  • Evacuate the aircraft in heavy, dense smoke during a cabin fire
  • Handle and operate oxygen bottles and fire extinguishers
  • Remove and lift emergency cabin windows (weighing up to 60 pounds)
  • Jump down the emergency slide from height of approximately 24.5 feet
  • Clean and prepare aircraft for inflight service prior to departure
  • Attend all required Leadership annual training
Qualifications for flight attendant
  • A minimum arm-reach of 208cm on tip toe and physical fitness to pass the pre-employment medical assessment
  • Able to proficiently read, translate and speak Japanese and/or Korean
  • Must be able to read Japanese characters (Kanji, Hiragana and Katakana) or Korean characters (Hongul)
  • Able to push and pull beverage carts, weighing up to 250 pounds, which may require 40-45 pounds of push/pull force to maneuver
  • Minimum of pass in 5 HKCEE/ HKDSE subjects including English Language
  • Minimum Level 2 or equivalent in 5 HKDSE NSS subjects including English Language (“attained” for ApL subjects or Grade E for other language subjects) OR
5

Flight Attendant Job Description

Job Description Example
Our company is looking for a flight attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for flight attendant
  • Must be able to understand and explain policies and procedures in accordance with the AA/APFA Joint Collective Bargaining Agreement
  • Explains and demonstrates use of safety equipment and emergency procedures
  • Respond effectively during emergency situations
  • Effectively communicate verbally to make onboard public address announcements, complete safety demonstrations, and provide instruction to others
  • Coordinates travel to training
  • Must be able to document discussion records with accuracy and in a timely manner
  • Performs a wide variety of office duties for management and/or specialist personnel
  • Prepares weekly, monthly, quarterly, and annual reports from databases
  • Requires shift work
  • Coordinate travel to training
Qualifications for flight attendant
  • Must be able to sit in an assigned jump seat with seatbelt and harness fastened, perform tasks that require frequent walking, bending below ankle level and reaching above shoulder level, open emergency exits and close aircraft doors weighing up to 45 pounds, push and pull beverage cart weighing up to 60 pounds, and lift, store, transport and reach for items, with or without a reasonable accommodation
  • Minimum arm-reach of 208 cm and physical fitness to pass the pre-employment medical assessment
  • Must have mobility, including working p.m, weekend and overnight shifts in field cities
  • Must be decisive, show attention to detail and meet deadlines
  • Must be aware of hazardous situations and be able to provide a leadership role in an emergency as needed
  • Must be able to work well with parts of a Team

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates