Financial Aid Director Job Description

Financial Aid Director Job Description

185 votes for Financial Aid Director
Financial aid director provides exemplary customer service for financial aid questions from students and parents, and communicating financial aid procedures and processes;.

Financial Aid Director Duties & Responsibilities

To write an effective financial aid director job description, begin by listing detailed duties, responsibilities and expectations. We have included financial aid director job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure GSAS compliance with regulations pertaining to the administration of federal, state, institutional and private financial aid programs, keeping abreast of frequently changing requirements
Ensures that the administration of the various financial aid programs is consistent with the laws, regulations, and policies governing their administration and coordinates appropriate training for staff
Assists the AVP, Director of Financial Aid Operations and Director of Scholarships, other Associate Directors, with personnel matters formulating department policies and procedures, and implementing identified strategic priorities
Monitors policy interpretation and the communications of updates and changes in federal and state regulations and the implementation of institutional procedures for compliance
Maintains working knowledge in various aid processing and processes, working knowledge of the student system to effectively determine where areas of improvement need to be made, and to effectively develop and implement new policies and procedures
Reviews for and ensures compliance with federal, state, and local program regulations
Writes, reviews and edits policies
Evaluate departmental policies and procedures and make recommendations to senior management team
Maintain student files in accordance with applicable laws, standards, and state and federal regulations
Provides strategic leadership and oversight in the implementation of financial aid policies

Financial Aid Director Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Financial Aid Director

List any licenses or certifications required by the position: NCAA, ELM, NSLDS, SCRUM, PMP, SFS

Education for Financial Aid Director

Typically a job would require a certain level of education.

Employers hiring for the financial aid director job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Management, Education, Business, Administration, Graduate, Public Administration, Business/Administration, Leadership, Finance, Communication

Skills for Financial Aid Director

Desired skills for financial aid director include:

Financial aid regulations and procedures
Accounting procedures and ability to prepare formal statistical and analytical reports
FAS yearly financial aid processing cycle
Financial Aid rules
Multiple areas of student financial aid and office administration
Procedures in higher education

Desired experience for financial aid director includes:

Develops and provides training activities for staff regarding customer service issues and regulatory and procedural topics
Manages work/study students
Serves as the second in line sign off on withdrawal and refund calculation process
Confers regularly with the Director and other office staff to coordinate activities, information dissemination, and training
Ensure that collaborative, positive relationships are maintained with colleagues and develop programs and services that enhance cooperative efforts among offices (including Registrar, Admissions, and Financial Services)
Oversee GSAS financial wellness initiatives for students, including programming on financial planning, budgeting and debt management, and loan entrance and exit counseling

Financial Aid Director Examples


Financial Aid Director Job Description

Job Description Example
Our innovative and growing company is hiring for a financial aid director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for financial aid director
  • Key member of University, state, federal and external committees regarding financial aid and admission
  • Ensures that Federal Quality Assurance requirements are met
  • Provide leadership and supervision in the development of technology solutions to internal operating needs and the data needs/requirements of outside offices and agencies
  • Participate in University-wide committees pertaining to financial aid compliance and training
  • Manage a caseload of approximately 140 graduate students, counseling students on effective use of the financial support package, fellowship sources, loans, budget planning, debt management and related matters
  • Supervise three staff assistants, assigning and review work, conducting performance reviews, and takes corrective action, up to and through terminations, as needed
  • Provides leadership and direct support to carry out the recommendations and instructions of the AVP, Director of Financial Aid Operations and Director of Scholarships, as it affects student financial aid programs
  • Plans, leads, and participates in strategic planning and new program development enhancing the availability of funds and the delivery of assistance to students and the operations of the department and its employees
  • Provides leadership and direction to staff responsible for decision making and activities of their units
  • Oversees and directs functions up to and including Curricular Services updates, Graduate Student orientation, EIS emails(Keystones), presentation database and presentations for advisors
Qualifications for financial aid director
  • Leads, reviews and counsels with administration to identify opportunities for improvement to maintain compliance throughout the office
  • Reviews and monitors various information relating to updates, changes and new regulations and develops policy and procedures to implement these regulations
  • Reviews, directs and encourages high quality work performance for full and part time staff
  • Oversees and maintains a lead role, along with Assistant Director of Compliance, on all audits conducted in our office
  • Participates in the development and implementation of training for staff as it relates to regulations and policy changes
  • Reviews program audits with management and takes appropriate action

Financial Aid Director Job Description

Job Description Example
Our company is looking for a financial aid director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for financial aid director
  • Plays a hands on role with relation to compliance in audit scenarios, review of quality checks conducted by the Assistant Director of compliance
  • Conducts audit checks
  • Develop and maintain external community and University liaisons related to admission programs and services
  • Oversee the collection of enrollment data, develop reports and analyses, manage team's program budget
  • Evaluate needs and manage the implementation and development of technology
  • Participate in the development of long-term strategic planning and lead teams on the implementation of annual long-range planning efforts, development of business practices, and organizational change that improve processes and workflow
  • Serve as a key member of management team
  • Take leadership role at regional and national committees/conferences
  • Responsible for staff management, professional development, and training of over 30 employees throughout the central aid offices and for the greater aid community
  • Analyzes and prepares financial aid awards and appeals for students, including the implementation of the automated packaging process for admitted and returning students
Qualifications for financial aid director
  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree and 1-3 years financial aid experience
  • Explores alternatives to existing products and services
  • Superior team leadership and team-building skills, supervisory, performance appraisal, and staff development skills
  • Customer service of various units through respective managers, supervisors, or staff
  • Ability to investigate and respond to customer concerns
  • Experience in budgeting and expenditures of institutional funds

Financial Aid Director Job Description

Job Description Example
Our company is looking for a financial aid director. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for financial aid director
  • Maintains up-to-date policies, procedures, and state or federal laws that may impact department initiatives
  • Monitors, approves, and/or revises all financial aid packaging for all qualified applicants in accordance with federal, state, institutional, and other policies and procedures
  • Completes federal, state, and institutional reports including applications for federal funding and reports the expenditures of funds allocated, such as the FISAP and MHEC reports
  • Participates in state and federal program reviews and audits
  • Prepares reports required by institution, state agencies, and federal agencies
  • Develop and maintain office policies and procedures
  • Oversees the Satisfactory Academic Progress (SAP) and Return of Title IV Funds processes, the coordination of student loan processing between students, federal government, and the institution, and Title IV refunds and repayments, including U.S. Department of Education and National Student Loan Data System notifications
  • Works closely with University departments, including Undergraduate Admission, Student Accounts, Student Loans, Development, Athletics, the Office of the Dean of Students, and the offices of the Associate Deans
  • Collaborate with the Office of Academic Affairs to monitor the academic progress of medical students towards requirements for promotion and graduation
  • Provide leadership to the area of student support services to insure administration, faculty, and staff in this area are well informed and oriented towards common goals
Qualifications for financial aid director
  • Minimum 6 years’ work experience in student financial aid
  • Minimum 4 years’ experience directly supervising staff
  • Comprehensive knowledge of the undergraduate admission process
  • Experience using PeopleSoft software
  • 5+ years of experience in communications/marketing/recruitment, program/project management across large, diverse stakeholder groups
  • 1-2+ years of management experience directing, managing, mentoring, and developing individuals

Financial Aid Director Job Description

Job Description Example
Our growing company is looking to fill the role of financial aid director. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for financial aid director
  • Provide advising services to medical students, direct students to external resources when appropriate
  • Serve as an information resource for medical students on aspects of well-being
  • Network with other learning assistance programs uniquely concerned with the needs of underrepresented medical school students
  • Provide leadership and oversight for selection and disbursement of the College’s endowed scholarship program
  • Oversees the hiring, scheduling, training, supervision, and performance reviews of a total staff of 20 full-time and occasional part-time employees
  • Oversees the preparation and presentation of statistics and research for use in financial aid packaging and strategic enrollment management planning
  • Maintain a physical presence at the workplace or the College
  • Handle external requests for information, surveys, media
  • Evaluates staff performance and provides discipline as necessary
  • Interviews students/parents applying for financial aid on more complex circumstances
Qualifications for financial aid director
  • 3+ years of project, vendor, and budget management experience in a communications and outreach setting
  • Experience with social media channels and/or blogs
  • Credibility and comfort participating as a member of a collaborative team, contributing to major plans and direction
  • Energetic and positive work style
  • Ability to build strong and sustainable relationships and to interact at all levels of the organization
  • Exemplary oral and written communication

Financial Aid Director Job Description

Job Description Example
Our growing company is looking for a financial aid director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for financial aid director
  • Develop and maintain relationship with veterans certifying officer on campus
  • Maintain ongoing contact with appropriate university staff, including regular updates on process and procedures
  • Counsel and assist both current and prospective students in person, by telephone, and via e-mail correspondence regarding financial aid programs, procedures and processes
  • Participate in special event days including Day at Kellogg Admitted Student Events, and Prospective Student’s Financial Aid Information Events
  • Collaborate with for the review and approval of the Global Initiatives in Management financial aid budgets for the required trip of this course
  • Assist with Scholarship selection -gifts and endowments from individual and corporate donors
  • Plans, organizes and supervises the operational functions of the Financial Aid Office
  • Oversees the accountability for all financial aid rewards
  • Prepares and manages student cost-of-attendance budgets
  • Coordinates and maintains financial aid records
Qualifications for financial aid director
  • Demonstrated leadership and counseling skills
  • Experience at an NCAA Division I institution and/or with intercollegiate athletics
  • Experience with NCAA and Atlantic Coast Conference (ACC) financial aid regulations
  • Experience serving as the lead administrator of a student financial aid office
  • Demonstrated ability to extract and manage data for customized reporting
  • Experience transitioning a financial aid office to a new financial aid computing platform

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