EAP Counselor Job Description

EAP Counselor Job Description

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EAP counselor provides behavioral health care support for patients on medication assisted treatment, particularly coordination of care to community resources.

EAP Counselor Duties & Responsibilities

To write an effective EAP counselor job description, begin by listing detailed duties, responsibilities and expectations. We have included EAP counselor job description templates that you can modify and use.

Sample responsibilities for this position include:

EAP Counselors will discuss, advise, and consult with employees / family members regarding problems but do not provide counseling or mental health therapy
Provide service coordination within the company Wellness Center that includes other vendor organizations
Determines client's need for counseling or referral to appropriate external resources
Conduct individual counseling sessions with clients and families for problem identification
Provide EAP authorization for members needing ongoing/additional counseling services
Assessment, referral and short-term services for EAP clients
Assess for risk of harm to self, or others
Responsible for maintaining appropriate clinical records, case notes, forms and reports database entries
Quote and explain benefit coverage to members and providers
Partner on multi-disciplinary team with other health / fitness providers as necessary (medical, pharmacist, chiropractor, dental, health coach, condition management nurse, physical therapist, personal trainer, nutritionist)

EAP Counselor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for EAP Counselor

List any licenses or certifications required by the position: SAP

Education for EAP Counselor

Typically a job would require a certain level of education.

Employers hiring for the EAP counselor job most commonly would prefer for their future employee to have a relevant degree such as Master's and Associate Degree in Social Work, Counseling, Health, Psychology, Education, Human Services, Nursing, Graduate, Marriage and Family Therapy, Substance Abuse

Skills for EAP Counselor

Desired skills for EAP counselor include:

Assessment
Chemical dependency
Counseling
Wellness
Consulting
Treatment care resources and levels of care available
Workshop design/training
Community health and social service agencies and additional community resources
Amtrak policies
Behavioral health and drug and alcohol counseling standards and protocols

Desired experience for EAP counselor includes:

Assess clients for high - risk issues
License must be independent, current, and unrestricted
Reside within a commutable distance (50 minutes or 50 miles) of San Diego, CA
Refers into individual member benefit plans when clinically appropriate
Licensed to practice Mental Health in Nebraska
Certified Employee Assistance Professional (CEAP) eligible

EAP Counselor Examples

1

EAP Counselor Job Description

Job Description Example
Our innovative and growing company is looking for an EAP counselor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for EAP counselor
  • Initiating counseling referrals and providing certification for appropriate outpatient care
  • Provides brief (short term) counseling (up to six sessions) on-site at client’s work site locations as assigned
  • Utilizing counseling skills if a crisis call comes in
  • Develop and present topic specific work-life/wellness programs for departments and corporate organizations
  • Create linkages with counseling, treatment and other community resources
  • Provides Substance Abuse Professional (SAP) services as required by DOT regulations for every ALL employee who tests positive for drugs or alcohol
  • Recruit and onboard new onsite EAP counselors
  • Monitor productivity and manage performance expectations
  • Complete data analysis and reports to identify trends and opportunities for improvement
  • Conduct telephonic screening, consultation, crisis intervention, triage and referrals for clients
Qualifications for EAP counselor
  • Minimum three years of healthcare experience in a behavioral health setting
  • Requires full range of body motion including handling and lifting items weighting up to 50 pounds, manual and finger dexterity and eye-hand coordination
  • Requires frequent and extensive data entry, standing, sitting and walking
  • Ability to travel up to 25% of the time and a valid driver's license
  • Three or more years experience in the EAP field
  • Active, unrestricted mental health license in your state of residence (LCSW, LSW, LPC, LMFT)
2

EAP Counselor Job Description

Job Description Example
Our company is looking to fill the role of EAP counselor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for EAP counselor
  • Collaborate with a team of highly skilled EA clinicians
  • Conduct telephonic, in-person, on-line (chat) and video consultations with individual members
  • Establish and maintain positive customer relations with Providers/Referral Agencies in order to facilitate referrals to benefit plan and non-benefit plan services when indicated
  • Follow-up with the client, family and/or provider to ensure needs are met
  • Conduct case management activities when indicated according to account specific guidelines
  • Facilitate aftercare and discharge planning when /where indicated
  • Conduct didactic presentations, work-site/supervisory consultations, work-site interventions and critical incident debriefing as required by client companies
  • Establishes and maintains cooperative relationships with community agencies which may be helpful to clients
  • Supervises follow-up/tracking of EAP/FAP clients
  • Develops, implements and presents EAP/FAP and Mental Health related educational presentations for the purpose of training or informing large groups of people
Qualifications for EAP counselor
  • Experience in facilitating client positive behavioral change
  • 1-3 years of EAP, Behavioral Health or Social Services experience is needed!
  • Must be able to work required evening shift listed
  • Must be able to work required overnight shift listed
  • Must be able to work required afternoon shift listed
  • Formulate accurate description of member’s clinical presentation in their individual clinical records and maintaining appropriate records, case notes, forms and reports database entries
3

EAP Counselor Job Description

Job Description Example
Our company is growing rapidly and is hiring for an EAP counselor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for EAP counselor
  • Serve on student consultation team as behavioral health expert for the purposes of risk assessment and to support employees impacted by students of concern
  • Provides Corporate Leadership Training and Consultation
  • Provides individual C-Suite Consultation and Coaching
  • Manages supervisor mandated and SAP referrals
  • Responds to critical incidents in the workplace
  • Assists in client account management and retention
  • Provides case management and HR consultation as needed
  • Provides on-site services when requested including training
  • Provides necessary paper records as scheduled and maintains timely records in EAP software system
  • Identifies opportunities to expand business clients
Qualifications for EAP counselor
  • A Master’s degree in psychology, social work or related mental health field
  • Must be able to work required evening shift listed and every other weekend
  • Prior experience with face to face therapy
  • Current, unrestricted license at the independent practice level in your state of residence
  • Ability to work onsite daily in New Castle, DE
  • Exp working in call center environment and technology preferred
4

EAP Counselor Job Description

Job Description Example
Our innovative and growing company is looking for an EAP counselor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for EAP counselor
  • Fulfills on-call duties as needed
  • Assists in miscellaneous other tasks as needed
  • Providing telephonic Assistance to employees who are dealing with a variety of issues, including workplace stress, family issues, and mental health needs
  • Assisting in the coordination of services with the provider
  • Updating and making clinical notes in the care management database
  • Collaborates, consults and coaches client company HR, Occupational Health, and management leadership including senior executives, security and legal at all levels to address organizational, behavioral, and performance concerns, identify options and develop appropriate strategic action plans
  • Provides referrals to internal resources such as WorkLife , Legal and Financial Services Community Resources as appropriate
  • Quotes and explains benefit coverage to members and to providers
  • Use UHG computer based case management portals
  • Ability to travel nationally up to 10% of the time, conducting presentations to client management groups
Qualifications for EAP counselor
  • 1-3 yrs experience including clinical and supervisory and or administrative role in EAP, BH or Soc Services arena
  • Must reside in CA
  • 2+ years experience in a behavioral health setting
  • Ability to work onsite as needed in Round Rock, TX
  • Ability to work onsite as needed in Allegan, MI
  • Minimum two (2) years of experience directly applicable to the primary work is required
5

EAP Counselor Job Description

Job Description Example
Our growing company is looking for an EAP counselor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for EAP counselor
  • Provides brief counseling on-site at site locations as assigned
  • Provides consultation and trainings to worksite representatives regarding management of troubled employees and other human resource and wellness topics
  • Assist with referrals for members needing ongoing/additional counseling services
  • Consult, train, and assist corporate organization leaders regarding management of behavioral issues in the workplace
  • Conduct EAP orientation, training, workshops and staff support activities
  • Consult with supervisors, managers and organizational leaders on employee job performance impacted by personal issues
  • Promote the availability of employee assistance services to employees, their household members and work organizations
  • Create confidential activity reports, and identify trends for corporate organizations
  • Consult as required with licensed peers and supervisor
  • Follow-up with the client and/or provider to ensure needs are met
Qualifications for EAP counselor
  • Ability to work onsite as needed in Huntsville, AL
  • Master’s degree in psychology, social work or related mental health field
  • Must reside in Illinois
  • Ability to work onsite in Lake Bluff/North Chicago area
  • Ability to work onsite as needed in New Castle, DE
  • Ability to work onsite as needed in Houston, TX

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