Deposit Operations Specialist Job Description

Deposit Operations Specialist Job Description

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Deposit operations specialist provides users installation, configuration and troubleshooting assistance for the Microsoft Office suite (including Word, Excel, Access and Powerpoint) and other desktop applications, such as Adobe CS4, Final Cut Pro as well as core desktop operating systems including the latest Microsoft and Apple operating systems.

Deposit Operations Specialist Duties & Responsibilities

To write an effective deposit operations specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included deposit operations specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Develop and maintain a strong working relationship with the Accounting, IT, Operations and Software Support areas to ensure quick resolution to ACH processing issues, exceptions or problem items
Processes branch requests to force close accounts at 1st NSF
Demonstrating professional communication skills (both written and verbal) in dealing with Business Line partners and legal requestors
Meet all legal due dates to be in compliance while ensuring our customer account privacy is preserved
Responsible for coordination of of the department’s daily operations to ensure established goals and objectives are met
Works closely with the manager to obtain maximum department productivity and effectiveness
Maintains quality control of workflow throughout the department to ensure accuracy and acceptable performance levels
Identifies and corrects erroneous or incomplete information and records to ensure quality and compliance
Maintains a current working knowledge of the functions within the department
Reviews and implements changes to improve efficiency of departmental operations to accommodate departmental goals

Deposit Operations Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Deposit Operations Specialist

List any licenses or certifications required by the position: AAP

Education for Deposit Operations Specialist

Typically a job would require a certain level of education.

Employers hiring for the deposit operations specialist job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Associates, Finance, Business, Accounting, Business/Management, Technical, Communication, General Education, Performance

Skills for Deposit Operations Specialist

Desired skills for deposit operations specialist include:

Bank/department computer applications and systems
Microsoft Office and intranet
Accounting
Microsoft Windows operating system & Microsoft Word and Outlook
Business unit’s product
Microsoft Suite with proficiency in Microsoft Excel
How the correction will affect an account
MS Word
NCB products and services
80% of department processes & services supported by GDO

Desired experience for deposit operations specialist includes:

Identifies problems, analyzes situations and exercises authority
Manages settlement of all routine/non-routine and internal/external requests
Understands and stays abreast of regulatory changes
Assists the Manager and Supervisor in keeping the staff informed of changes product and system requirements
Assists with supervision of employees
Assists with scheduling, training, and development

Deposit Operations Specialist Examples

1

Deposit Operations Specialist Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of deposit operations specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for deposit operations specialist
  • Assists the manager in establishing goals for the unit individual staff goals
  • Trains and develops staff and provides them with the resources and tools needed to achieve successful performance
  • Exercises signing authority as required within the unit
  • Exercises exceptions authority up to the limits conferred by management
  • Effectively communicates verbally and in writing with peers, branches, department personnel, in teams and with customers
  • Reviews, inputs, maintains and resolves customer/branch inquiries and requests
  • Assists with performing preliminary and final functional/performance testing for new or upgraded systems/applications
  • Assists with test scripts, functional decompositions, and other documentation that supports new or upgraded systems/applications
  • Assists with implementing changes or new functions within the department
  • Participates in the day to day activities of the deposit operations department
Qualifications for deposit operations specialist
  • The ability to work well under pressure and meet all prescribed deadlines
  • Strong analytical capabilities to accurately define problems, collect data, work with variables in standardized and diverse situations An ability to read and interpret documents
  • Ability to effectively organize work load and effectively assess priorities
  • High school diploma or GED with 6 months banking experience
  • Must be familiar with standard concepts, practices, and deposit compliance regulations
  • Proficiency in Microsoft Excel and Word is preferred
2

Deposit Operations Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a deposit operations specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for deposit operations specialist
  • Works closely with the Branches to process exceptions
  • Checks and verifies exception items
  • Performs routine morning procedures as they pertain to GL and bank balancing and report distribution
  • Inputs transactions into FedLine
  • Handles customer and employee requests/problems as they pertain to deposits
  • Processes concierge banking customer deposits, prints and mails deposit notices
  • Orders/maintains departmental supplies
  • Provides technical assistance to resolve complex customer service issues both internally and externally that may require additional research and communication with other departments in the bank
  • Assists in the performance of tasks when needed, , unusual problems or questions, explaining procedures to new employees
  • Assists in creating and maintaining operation procedure manuals
Qualifications for deposit operations specialist
  • Regulatory and Statement Review Processing
  • Understands and can clearly explain terms and conditions
  • Professional phone mannerisms with effective customer service relationship skills
  • Passion to improve processes
  • Ability to remove emotion from situation and resolve conflict
  • Bookkeeping knowledge
3

Deposit Operations Specialist Job Description

Job Description Example
Our company is looking to fill the role of deposit operations specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for deposit operations specialist
  • Process Inclearings
  • Specialists are responsible for balancing tellers, identifying outages and clearing outages in a timely manner
  • Specialist will work with Teller leaders, FSR’s and Retail Operations Specialists to ensure associates are submitting reports and responding to additional research requests or communication in a timely manner
  • Specialist will track outages and ensure management is aware of any excessive or repeat outages
  • Daily validation of items in Fraudguard
  • May be asked to work on special projects supporting other business lines within items (RDI) by bank, in preparation for customer mailing
  • Act as the credit union expert on all facets of electronic payments within Operations, focusing more specifically in all areas of ACH and payroll
  • Review and research ACH posting exceptions, making the pay/no-pay decision in accordance with departmental guidelines, procedures, and policies
  • Process Unauthorized ACH claims timely adhering to all security controls and regulatory timeframes
  • Process ACH Authorizations/Revocations within established timelines
Qualifications for deposit operations specialist
  • Proficient PC skills with Microsoft Office applications and e-mail
  • High School Diploma or GED and a minimum of two years related banking experience and working knowledge of Bank regulatory requirements
  • High school diploma/equivalent and experience
  • 2 – 3 years Operations experience
  • Prefer previous Banking experience or experience in account reconcilement
  • Fiserv Premier core system experience preferred but not required
4

Deposit Operations Specialist Job Description

Job Description Example
Our company is hiring for a deposit operations specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for deposit operations specialist
  • Address / research ACH posting inquires and perform adjustments to accounts as applicable
  • Process ACH stop payments and investigate dispute requests in accordance with ACH rules and department procedure
  • Perform daily ACH proof and reconcilement activities for receiving, origination, and return activity
  • Adhere to all NACHA, State, and FRB electronic transaction rules and regulations
  • Keep abreast of technological developments within the electronic payments network, systems and procedures, industry developments, regulatory changes and compliance
  • Review all assigned general ledger reconciliation accounts daily and maintain all supporting documentation for outstanding items and/or problem items
  • Research outstanding reconciliation items and follow up with the appropriate areas to clear items in accordance with established time frames
  • Responsible for remitting the MSC TEL file daily
  • Prepare daily check deposit cash letter including the scanning and repair of checks through the Virtual Image Processing (VIP) forward check collection process
  • Assist in the processing of bank by mail transactions as required and within the established timeframe
Qualifications for deposit operations specialist
  • The ability to complete routine reports and document appropriate files
  • Ability to multi-task and function efficiently in high volume, fast deadline oriented environment
  • Minimum of 1-2 years of Retail bank branch and cash handling experience
  • Flexibility - due to daily deadlines, on occasion, including Monday and Tuesday after a holiday, can involve working past scheduled hour
  • Capacity to work independently and exercise independent judgement
  • May support business processes, provide support to customer-facing teams, provide location support, or perform basic operations duties
5

Deposit Operations Specialist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a deposit operations specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for deposit operations specialist
  • Compile, maintain and submit monthly assigned statistical reporting data in accordance with stated deadlines
  • At all times maintain a high-degree of processing accuracy and member information confidentiality
  • Responsible for ensuring detailed procedures are accurate and up to date in accordance with departmental process
  • Act as a back-up to perform other assigned tasks within the Deposit Operations, Account Operations or Card Operations areas as required and assigned
  • Promptly report any instances of non-compliance to credit union or department procedures/policies to area management
  • Meet all legal due dates to be in legal compliance while ensuring our customer account privacy is preserved
  • Performs basic tasks to support the operations
  • Level 1 Issue Research & Resolution
  • Handles internal/external telephone calls
  • May be asked to participate in special projects
Qualifications for deposit operations specialist
  • Experience with legal jargon and communication is a plus
  • High School diploma, general education degree (GED), or equivalent education required
  • At least 1 year of prior banking experience required with a strong preference for experience in Deposit Operations
  • 2 year related financial institution operations experience is preferred
  • AAP certification or ability to acquire certification within 1 year
  • Experience working with reconciliations helpful

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