Case Aide Job Description

Case Aide Job Description

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Case aide provides case payments (TANF), food stamps (SNAP), domestic violence assistance (TA-DVS), child care, and any other programs directly related to the TANF program.

Case Aide Duties & Responsibilities

To write an effective case aide job description, begin by listing detailed duties, responsibilities and expectations. We have included case aide job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for file maintenance in compliance with contractual obligations
Monitor parent-child visits and write case aide progress notes
Help facilitate parent-child interaction and parent-foster parent interaction
Conduct home visits to foster and bio-parent homes on an as-needed basis and complete progress notes
Transport children, as needed
Provide concrete services, escorts, and other assistance to bio-parents as directed by supervisor and case planner
Work on projects such as holiday parties, children's trips
Provide concrete services, escorts, and other assistance to bio-parents as directed by the Supervisor and Case Planner
File maintenance, including filing, labels, purging and checking for / obtaining required documents
Create new files

Case Aide Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Case Aide

Typically a job would require a certain level of education.

Employers hiring for the case aide job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Human Services, Health, Social Work, Substance Abuse, Aging, Psychology, Counseling, Social Services, Child Development, Sociology

Skills for Case Aide

Desired skills for case aide include:

Child care
Food stamps
JOBS
Medicaid
TANF
ORR programs and policies
Ability to use applicable state and local laws and ordinances
Applicable standards and regulations
Operation of security/fire alarm systems
Security and safety techniques and procedures

Desired experience for case aide includes:

Contact client to complete Redetermination Interview
Narrate on cases
Photocopy, fax, mail documents
Check "odd load code" or unassigned cases and correct/assign
Assist CMs to find appropriate Medicare D plans for clients
Make home visits to obtain signatures, deliver items, perform welfare checks, Assist clients in completion of necessary forms

Case Aide Examples

1

Case Aide Job Description

Job Description Example
Our innovative and growing company is looking for a case aide. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for case aide
  • Assist client with move coordination and the actual move
  • Assist clients with obtaining needed household items through community resources
  • Assist in referrals for ancillary services
  • Provide reminders to clients for important appointments
  • Schedule interpreters
  • Attend agency staffing
  • Assist CMs with STEPS referrals
  • Get bids for remodeling of client's homes, check nursing home census report for HSS III's, schedule RI appointments for HSS3s
  • Consult immediately with case manager or supervisor when identifying problematic or unsafe in-home plans or significant change in client functioning
  • Ongoing consultation with case managers regarding client/case needs and status
Qualifications for case aide
  • Coordinate Contract RN referrals, forms, communication
  • Receive, distribute and maintain facility alerts
  • Coordinate changes with Client Maintenance unit
  • Check and/or update screens on clients needing recert, including BEIN, SAVE, TPQY and others
  • Assembling AFH application packets, Email & update facility vacancy list, update AFH / Limited provider list, send out renewal packets for AFH, send reference letters, maintain files, labels & narrate for AFH's, keep log of expiration dates, send out cleared crim check on AFH providers and their employees, maintain public files, check SAM & OIG
  • Make/cancel/reschedule appointments for workers as needed
2

Case Aide Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of case aide. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for case aide
  • Assist Case Managers (CMs) with file maintenance, including filing, purging and checking for/obtaining required documents
  • Serve as primary office contact with homecare workers related to issues of voucher issuance, payments, and general inquiries
  • Process Interim Change reports on Mainframe, ACCESS
  • Conduct homecare worker orientations
  • Screens applicants for social service assistance
  • Provides appropriate services within agency capabilities and referrals to other resources when necessary
  • Receives, receipts, and processes payments for fees and updates intake cards as needed
  • Monitors the activities of the residents ensuring safety and compliance with house rules and regulations, this includes the chapel, recreation, and at meals
  • Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures
  • Works with individual and groups as needed to enhance social skills and the ability to enjoy and function within a group living situation
Qualifications for case aide
  • Inspects program area daily
  • Periodically monitors bed assignments
  • Maintains consumer and program records daily
  • Monitor meal line daily
  • Provides necessary crisis intervention
  • Documents and monitors consumers’ self-administration of medication as prescribed and in accordance with Shelter Care policies and procedures
3

Case Aide Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of case aide. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for case aide
  • Administers drug testing of consumers as needed
  • Maintain inventory of office, cleaning, and other necessary supplies
  • Performs data entry and light typing as required
  • Assigns housekeeping and other tasks to residents
  • Assist in serving meals to residents
  • Collects and inventories all dirty towels and sheets from consumers
  • Accomplishes initial intake interviews with patients or their families
  • Identifies immediate social, financial, educational, or other family problems, referring those requiring professional attention to other members of social work staff
  • Provides initial counseling to patients with respect to certain selected routine problem areas, such as budget management, school absence, parent-child problems, health maintenance, and use of other educational or welfare resources
  • Follows-up patients through home visits, correspondence, or telephone concerning missed clinic appointments, particularly where there is high medical risk involved
Qualifications for case aide
  • Completes patient forms and records
  • Provide frequent direct supervision on weekend days
  • Keep accurate observations and supervision notes and document these notes in OR-Kids
  • Provide verbal and/or written feedback to service workers as appropriate
  • Participate in unit meetings, staff meetings, and individual supervisory conferences
  • Ability to manage stressful situations and interact productively with challenging or traumatized clients, including familiarity with de-escalation techniques
4

Case Aide Job Description

Job Description Example
Our company is hiring for a case aide. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for case aide
  • May be in contact with Home Care Workers related to issues of voucher issuance, payments, and general inquiries
  • Coordinate Contracts RN referrals, forms, communication
  • Process Interim Change reports on Mainframe, ACCESS, Work "greenbar" reports
  • Prepare weekly internal reports
  • Type/generate letters and other documents, as necessary
  • Assist internal and external customers in problem resolution, as needed
  • Maintain confidentiality and security of all relevant information
  • Compose and distribute department wide emails and correspondence
  • Assist the Case Planners with driving agency vehicles to transport participants (children and families) to agency visits, treatment and other social agencies
  • Complete progress notes and all necessary paperwork
Qualifications for case aide
  • Ability to engage clients (parents and children) and build a rapport with families
  • Experience working with clients with mental health issues or disabilities
  • Able to respond to urgent and emergent situations calmly, productively, and timely
  • Bachelor’s Degree in Social Work or human services field preferred or equivalent human service experience for a minimum of 3 years
  • Exceptions to the education requirement may be made for someone currently making progress toward the degree requirement with continued coursework demonstrating regular progression toward the degree
  • 5 years of case management experience in a healthcare or public welfare setting
5

Case Aide Job Description

Job Description Example
Our company is growing rapidly and is hiring for a case aide. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for case aide
  • Assist with supervision of agency family visits as needed between birth parents and children
  • Track activities and additional supports provided to families
  • Collaborate with the Case Planning team to provide additional support to enhance visitation
  • Transport children and/or clients to and from supervised visits
  • Assist in handling service referrals for children and families
  • Escort children and parents to appointments
  • As per case plan, receives, prioritizes and schedules case related assignment from HSS to achieve case plan goals
  • Through observations and gathering of information, advises HSS and/or HSUS of case progress and problems that may arise related to client services
  • Purchases emergency services for the client using the Procurement Card, Payment Voucher or a PAAR check if the vendor does not accept the P-Card or refuses to wait for payment via the Payment Voucher
  • Attends staff meetings and completes mandatory training as required
Qualifications for case aide
  • Of individual and group counseling crisis intervention techniques
  • Intermediate skill level (knowledge and experience) in use of personal computers and data entry, , related software applications such Microsoft Access, Microsoft Word, and Microsoft Excel
  • Ability to multi-task including, but not limited to, speaking with customers and typing simultaneously
  • Preferred qualifications include bilingual capabilities
  • Education Required - High School diploma, GED, or equivalent certification
  • Conduct required casework contacts with the adolescent, parent, foster parent and collateral contacts

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