Business Banking Job Description

Business Banking Job Description

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Business banking provides guidance, assistance and training to personnel in structuring and maintaining commercial credit relationships, including negotiation of terms and conditions, underwriting, pricing, credit quality, reporting of problem loans and review of financial information.

Business Banking Duties & Responsibilities

To write an effective business banking job description, begin by listing detailed duties, responsibilities and expectations. We have included business banking job description templates that you can modify and use.

Sample responsibilities for this position include:

Verify adherence to federal and state regulations and established bank practices to ensure compliance with these policies throughout the lending process
Evaluates requests for credit and approves or denies based on authority level within accepted Bank policies/procedures and applicable regulatory guidelines
Manage segment performance, holding all managers accountable for achieving results using appropriate protocols and best business practices
Provide leadership on non-routine business issues product pricing, deal structuring, management issues
Build relationships at all levels within Business Banking and across other businesses
Manages the region’s performance, holding all managers accountable for achieving results and ensuring adherence to appropriate protocols and best business practices
Promotes partnership and teamwork within the region and across other functions to ensure a seamless experience for the client
Customer Service (Existing Business) (30%)
Credit Process Support/Documentation Process Facilitation (35%)
Team Engagement/Other Contributions (10%)

Business Banking Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Banking

List any licenses or certifications required by the position: PMP, V3, ITIL, BIAN, CBCP, ABCP, CSM, SCRUM, ISO, DDD

Education for Business Banking

Typically a job would require a certain level of education.

Employers hiring for the business banking job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Finance, Accounting, Communication, Economics, Graduate, Computer, Business/Administration, Financial Services, Business Operations

Skills for Business Banking

Desired skills for business banking include:

Business credit
Industries
Markets
Financial and economic concepts
Diverse types of businesses
Procedures and support systems
Deposit and cash management products and services
Business credit underwriting with commercial credit training
Policies
Applicable bank and branch operations

Desired experience for business banking includes:

Support the Senior Manager with the ongoing transformation agenda
Co-ordinate administration and communications for process improvements
The Group has a strategic objective to be the ‘Leading International Business’ which builds on our global network, recognizes the increasing globalization of the world’s economy and the increased value of international customers
Gap Analyst
Functional Specs (advantageous but not essential)
At least 5+ years of Banking/IT experience

Business Banking Examples

1

Business Banking Job Description

Job Description Example
Our growing company is looking for a business banking. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business banking
  • Conducts research and access credit bureau information, folders, bank statements, applications and third-party vendor services to assist in interpreting data, perfect customer contact and make strategic actionable decisions
  • Be a primary point of contact for Business Banking customers on all queries and complex service requests - from account opening to general administration such as setting up of standing orders, account transfers, transaction queries
  • Supports Commercial Banking Relationship Managers
  • Primary contact for portfolio issues
  • Manage the annual review process for the relationship managers and monitor individual progress
  • Contact customers for updated financial information and loan agreement compliance requirements
  • Develop processes that provide greater efficiency for the relationship manager and reports that are meaningful
  • Customer financial reporting requirements and loan covenant compliance administration
  • Initiates and maintains effective communication with assigned lenders clients
  • Communicates with clients to obtain required financial information and other information needed to conduct business
Qualifications for business banking
  • Strong ability to manage and lead with vision and purpose, deal with ambiguity and orchestrate change
  • Comprehensive knowledge of bank products and services with a demonstrated knowledge of credit
  • Excellent communication and influencing skills with individuals at all levels, internally and externally
  • Maintain a general knowledge of cash management products and services (cash management products and services (cash management specialists reporting to GTM are the subject matter experts)
  • Handle and resolve complex matters, core business critical issues, disputes, queries and complaints from internal business partners and external clients
  • Regular meetings held with relationship manager and portfolio manager to monitor both upcoming reviews and renewals any past due items
2

Business Banking Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of business banking. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business banking
  • Plan, define and validate project scope traditionally and in form of User Stories
  • Analyze business requirements and specifications
  • Prepare solution requirements by translating the business requirements into functional and system requirements
  • Participate in the design review to ensure requirements satisfaction
  • Review test cases to ensure proper quality check for the business requirements
  • Participate in quality reviews of deliverables
  • Partner with Project manager, Technical resources, Vendors, and Management to ensure accurate execution of project
  • In conjunction with the business and Research/Analytics team, responsible to develop and implement metrics and systems to measure and monitor results
  • Schedule and meet at least weekly with direct reports for coaching and to review activities, training needs, project updates, At least quarterly, discussions to expand to cover progress to annual performance objectives
  • Collects financial information in line with applicable loan agreements
Qualifications for business banking
  • Responsible for calling clients for updated financials 90 and 60 days prior to renewal/review
  • Monitor pipeline and serve as liaison with Loan Operations on status of loan documents and coordination of closing of loan transactions
  • Expert understanding of documentation and due diligence matrix
  • Ability to review due diligence and loan documentation
  • Coordinate loan processing activities through centralized utility
  • Create and maintain credit files
3

Business Banking Job Description

Job Description Example
Our innovative and growing company is looking for a business banking. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business banking
  • Monitors past due loans originated by the Business Credit Center and recommends action to sales staff or contacts customers directly, as appropriate
  • Prepares Criticized Asset Report (CARs) forms for presentation at quarterly Criticized Asset Committee (CAC) meeting
  • Performs all annual reviews, renewals, and modifications of existing loans within assigned portfolio in a timely manner
  • Reviews and interprets personal and business tax returns and financial statements and perform cash flow and comprehensive global cash flow analyses using Bank approved global cash flow worksheet and approved financial spreading software
  • Specifies appropriate conditions for loan renewal/modification approval
  • Provides support to Business Bankers, branch personnel and/or loan processors by answering queries and providing training on basic lending issues
  • Proactively maintains a clear and up-to-date understanding of Bank Credit Policy and Procedure
  • Performs all required regulatory training in a timely manner, as required by the Bank
  • Performs special projects as assigned and deemed necessary by Bank and/or Management
  • Collaborates with all Bank personnel and management for purpose of managing assigned loan portfolio, identifying and communicating cross-sell opportunities to Business Banker, and appropriately managing credit risk within assigned portfolio
Qualifications for business banking
  • Leading and conducting JAD Sessions experience
  • Blueprint experience is a plus
  • Identify and realize agreed savings for the Group by automating, standardizing and off-shoring delivery processes for business
  • Ensure that onshore BS operations are well integrated with the offshore resourcing capabilities, that operational processes are standardized
  • Provide a cost efficient Business Service proposition, drive up customer advocacy
  • At least 5-7 years of actual hands-on working experience in Business Manager, client services specialist at a global bank
4

Business Banking Job Description

Job Description Example
Our growing company is looking to fill the role of business banking. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business banking
  • Modeling processes using various notation (Use Cases, Activity Diagrams, Business Process Modeling Notation, Workflows, Swimlanes)
  • Serves as first line of response for all incoming internal Business Banking, Retail and Commercial Banking support calls within the Customer Service Center
  • Accurately and expediently answers inquiries from internal customers on all types of new and existing business products and services
  • When necessary, enter quality Service Requests within Metavante’s ECM Customer Relationship Management system, tracking issue to resolution
  • Relies on excellent verbal and written communication skills to fulfill client requests and to ensure customer satisfaction
  • Keeps management appraised of any escalated service issues they should be aware of and assists Customer Service Center Management with department initiatives whenever possible
  • Analyzes small business loan applications received by branches to determine eligibility of request
  • Provides assistance and exceptional sales support to all branches in answering questions relating to small business loans
  • Assures customer loan request is processed accurately and timely
  • Maintains a log of maturing lines and ticklers for account follow-up
Qualifications for business banking
  • QFA or Degree (Business preferable)
  • Strong Customer focus with absolute dedication to Customer Service
  • Scheduling and preparation of new credit relationship committee presentations
  • 2 years experience in commercial lending or related banking field
  • 3 years experience in commercial lending or related banking field with demonstrated experience in credit underwriting, loan structure and SBA products
  • 2+ year Business Analyst experience
5

Business Banking Job Description

Job Description Example
Our growing company is looking to fill the role of business banking. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business banking
  • Coordinate the closing date with the customer and the markets, while managing an active pipeline
  • Define strategies and approaches for User Acceptance testing setting and stewarding sound testing methodologies
  • Works on multiple phases of a project and/or multiple small projects of moderate scope and sometimes complex assignments
  • Applies standards and methodologies, provides expertise and support on use of methods and tools
  • Responsible for needs analysis, project or task planning, process/data analysis and modeling and/or logical database design
  • Ensures that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded
  • Identifies and assesses risks to the success of the project
  • Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifying potential benefits and available options for consideration
  • Produces specific business cases and scenarios and defines and documents system acceptance criteria
  • Defines routine, integrated processes and documents using basic formal process charting techniques
Qualifications for business banking
  • Lean 6 Sigma experience/ Certifications highly desired
  • Good communicator and ability to interact effectively with senior managers
  • Extensive compliance experience within financial services ideally Commercial Banking
  • Experience within the Australian Regulatory climate in particular a detailed grasp of Responsible Lending, FOFA, Code of Banking Practice and Privacy Act would be highly desired
  • Conduct impact assessments and design commercial compliance solutions in response to regulatory change and projects
  • Review of marketing material for the business

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