Warranty Administrator Cover Letter

In response to your job posting for warranty administrator, I am including this letter and my resume for your review.

Previously, I was responsible for internal customer support to Dealer Support Reps, Technical Service Reps, Warranty Parts Inspectors and all other internal customers as required.

Please consider my qualifications and experience:

• Proficient in Microsoft Office products and SAP
• Knowledge of statistical research and performing claim queries is preferred
• Knowledge of vehicle systems and automotive mechanics
• Automotive Service Excellence (ASE) certified preferred
• Dealership service writer or warranty administrator experience is preferred
• Working knowledge of dealership parts and service operations preferred
• Process warranty credit statements
• Manually process credit memos from vendors

I submit this application to express my sincere interest in the warranty administrator position.

In the previous role, I was responsible for support with troubleshooting, problem solving, warranty parts replacements, new parts quotations and other related support to customers.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Support with Job cards and BMS updating
• Good understanding of warranty and parts process
• Knowledge & experience of working within the motor trade
• Full computer literacy, including word and excel
• Warranty and parts courses – Ford and Renault (Desirable)
• Is Customer Service oriented, and conducts themselves in a polite and professional manner at all times
• Able to be flexible, adaptable, and proactive in making changes to improve the Warranty and Returns documentation process
• Works well with others and knows how to be a team player

Please consider me for the warranty administrator opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for guidance to builder clients on completion of home warranty application forms and the home warranty process.

My experience is an excellent fit for the list of requirements in this job:

• Obtain information from the Daily Sales Distribution list to generate a voucher at the end of each month for warranty claims corrections
• Print and separate claims
• Request dealer labor rate changes and enter into system upon approval
• Pay dealer’s warranty claims and mail
• Distribute Return Material Authorization's to branches
• Order and distribute all warranty forms, manuals, and bulletins
• Maintain warranty files
• Knowledge of warranty policies

I would like to submit my application for the warranty administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for internal support to Dealer Support Reps, Technical Service Reps, Warranty Parts Inspectors and all other internal customers as required.

My experience is an excellent fit for the list of requirements in this job:

• Good communication, in both written and verbal
• Maintaining good working relationships between all departments
• Scheduling warranty claims and procedures
• Following up warranty issues
• Maintaining an up to date status on all requested parts and returns within the agreed timescales
• Acknowledging all guidelines and policies
• Answering warranty related queries
• Ordering all parts in a timely manner for workshop staff

I would like to submit my application for the warranty administrator opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for monthly warranty accrual updates to Finance for all customers, based on customer warranty agreements, terms and conditions, specific issues and statistical forecasts.

Please consider my qualifications and experience:

• Has well developed key boarding skills and can type heads up, and with both hands
• Knowledge of HVAC products
• Knowledge of service chain process
• Warranty administration knowledge
• Technical components knowledge
• Knowledge of manufacturers book times
• Minimum grade 12 completion
• To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times