Systems Administrator, TS Cover Letter

In response to your job posting for systems administrator, TS, I am including this letter and my resume for your review.

Previously, I was responsible for oversight for all data center-related incident, problem, and change cases following established service management policies and processes.

Please consider my experience and qualifications for this position:

• Experience performing and assisting with equipment specification, setup, problem resolution, and network support related to computer hardware and software
• System Administration is done primarily from the CLI
• Have extensive experience working in heterogeneous computing environments
• Have experience with installing and configuring Windows and Linux servers and workstations for both development and operational environments
• Experience with monitoring (e.g., Nagios, Solarwinds, New Relic, Ganglia, Grafana, PagerDuty)
• Familiar with HP hardware
• Experience with MS Windows Server Active Directory
• MS SQL / Databases clustering, administration, integration, and deployments

I submit this application to express my sincere interest in the systems administrator, TS position.

In my previous role, I was responsible for service Desk function to customers as needed, including Active Directory tasks, in & out processing users for accounts, account set-up requirements, troubleshooting workstation hardware/software, trouble-shooting VOIPs, basic hardware troubleshooting, printer issues, etc.

Please consider my experience and qualifications for this position:

• Cross-train between PODs to provide flexibility of staffing options
• Track and Implement changes to the Signals Intelligence (SIGINT) and Imagery Intelligence
• Provide Plain Language Address (PIA), Functional Address Symbol (FAS) and SOCOMM
• Expert background in Linux administration, particulary RedHat
• Hands-on experience with automation/configuration management using Ansible, Chef, or Puppet
• Active TS/SCI security clearance with CI Poly
• A strong understanding of code development and scripting utilizing Python, Ruby and bash
• Knowledge of Image process (Win7, Win10) configuration, solution using standard tools (WinPE, disk management tools, OSD & Task Sequence within SCCM)

Please consider me for the systems administrator, TS opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for management information related to the Incident and Change Management process and the Service Desk on a frequency determined by the IT Manager.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Profile rebuilds
• Permissions request
• Security group creation and management
• Experience providing technical support for both hardware and software issues
• Manage Active Directory, Microsoft Exchange, and server and workstation patching with SCCM
• Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices
• Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations

I would like to submit my application for the systems administrator, TS opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for consultation and direct technical support in incident, problem and change management processes for all voice related issues.

Please consider my qualifications and experience:

• Experience performing software and hardware upgrades, patches and reconfigurations
• Build and deploy new servers on the network as needed
• General systems monitoring, maintenance and troubleshooting skills for servers and network devices
• Correlates service impacts to enterprise managed systems and services
• Provide insight to customer with regards to mapping of mission and service functions to an asset or configuration item
• Possess and demonstrate strong customer service skills
• Experience working with VMware virtualization solutions such as vSphere 6.5, ESXi, vCenter, Horizon 7, and vRealize Log Insight
• Provide Job Qualification Standard training to new SMC POD personnel

Please consider me for the systems administrator, TS opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for accurate and timely logging of problems and resolution for problems in the Service-Now problem management database.

Please consider my qualifications and experience:

• Active Top Secret (TS) clearance with SCI eligibility
• Intermediate knowledge of MS Active Directory
• Working knowledge of ITSM tools (Remedy, Service Now, or SCSM)
• Working knowledge of various backup and restore applications
• Working knowledge of network scanning and security patching requirements the software applications used to conduct the scanning and patching
• Working knowledge of Security Technical Implementation Guides (STIGS) for systems and databases and applications
• DOD 8570 IAT Level II certification such as CompTIA Security+
• Working knowledge of MS Active Directory other systems/network administration tools