Support Tech Cover Letter

I submit this application to express my sincere interest in the support tech position.

In the previous role, I was responsible for support for classroom equipment, video conferencing hardware and software, printers, copiers, and other users related network devices.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Cloud expertise is highly regarded
• Knowledgeable in use of Analytic Network Analyzers
• Knowledge of Microsoft Certified Software
• Office 365, Windows Experience
• Regular office help
• Printer break/fix/connectivity
• Help people attach files to emails if they are stuck
• Will work professors and assist in connecting laptop to projector

Please consider me for the support tech opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for technical assistance and support for incoming concerns and issues related to systems, software, remote access and hardware.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Primary functions include working with personnel and IS&T in person, over the phone, and via email to assist with problem isolation and resolution, arranging repairs, using judgment to maintain the ordering system
• Coursework or experience in IT support or networking
• Major- Bachelor or Master of Science in Computer Science, CIS, MIS, or STEM courses
• Experience with relational databases (such as Oracle, SQL Server, DB/2)
• Build and manage HTS (phone, email, chat) contact flows
• Create help centers, contact forms, surveys, HC promos, & in-product Guided Help tours
• Manage the Support Eng relationship for the company
• Able to lift loads ranging from 15 to 20kg

Please consider me for the support tech opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for computer help desk support and technical training on hardware and software to end users including but not limited to printers, phones, and other network devices.

Please consider my qualifications and experience:

• General understanding of network design and configuration
• Familiarity with process development and deployment
• Network related certifications including Security+, CCNA
• Experience supporting system installations at customer facilities
• Experience of Technical Support of the following
• Experience of utilizing the Microsoft SharePoint suite
• Security solution support experience - beneficial
• Specific knowledge and training with the company's products

I would like to submit my application for the support tech opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for superior technical support to clients, allowing them to effectively use the IP Video surveillance software products.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience installing in home networking products
• Working understanding of computer software systems adn various communication protocols
• Familiarity with the credit card processing authorization and settlement process major credit card processor auth/settlement file specifications (incl
• Proficient in Microsoft Outlook, Word and Access
• Able to manage multiple priorities with flexibility and enthusiasm
• Experience with Polycom VTC equipment
• Experience with scheduling conference rooms
• Possess existing secret clearance

I would like to submit my application for the support tech opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for exceptional customer service to LPL internal business partners by troubleshooting IT related problems from LOB application, MS Suite and VPN for remote users, to hardware such as mobile phones, laptops, PCs and printers.

My experience is an excellent fit for the list of requirements in this job:

• Skill in reading and working with installation instructions
• Skill in trouble shooting electronic and hardware products
• Skill in using electronic testing equipment, measuring devices and small hand tools
• Skill in using various soldering and wiring techniques
• Skill in effectively communicating verbally and in writing
• Skill in operating personal computer and other office equipment
• Skill in organizing, compiling and recording information accurately
• Enthusiasm and a positive attitude with stellar customer service skills