Support Staff Cover Letter

I am excited to be applying for the position of support staff. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support in the areas of PC applications, voice/ PBX /phones, computer software and hardware, network operating systems, internet services, multimedia and messaging software, mobile and wireless devices and any other ICT area as required.

Please consider my qualifications and experience:

• Docker micro-container development
• Flexible Software Configuration Management environment navigation and use
• Organize, execute, and assist with team activities and logistics (staff meeting agendas and note taking, all-hands meetings, quarterly on-sites/off-sites, and team social events)
• Phone work strongly preferred
• Previous customer service experience (retail, phone, face to face )
• Good with details
• Excellent time and problem management skills
• Operating systems & LAN knowledge

I am excited to be applying for the position of support staff. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for personal computer support technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.

Please consider my qualifications and experience:

• Experience working with various ERP environments, preferably having exposure to multiple ERPs and other 3rd party bolt-ons
• Proficient in English and Hungarian language
• Familiar with wireless standards such as 3GPP (LTE, WCDMA, GSM)
• Capable of problem solving with limited direction and oversight
• Mechanical Design and Drawing Release experience with CAD software such as CREO
• CAD software, especially Creo and Windchill • Hands on experience in Electro-optical sensors
• Experience with business applications (ERP, SCM, HCM, EPM), PeopleSoft, eBusiness Suite, Hyperion, and Planning
• Exposure of handling international customers

I submit this application to express my sincere interest in the support staff position.

Previously, I was responsible for technical support to LMP and LMPSD staff for their personal computer systems to include software (with approval from Picatinny Arsenal NEC), hardware and network connectivity.

Please consider my qualifications and experience:

• Understanding of Database infrastructure
• Understanding of Backup and Recovery
• Knowledge of and experience with handling and firing MLRS and GLMRS and ATACMS rockets
• Knowledge of and experience with ARMY Fires Center of Excellence, IETMS, ARMY MFOM systems
• Strong data analysis skill & logical thinking
• Strong understanding of Insurance Standard of Procedures, business process
• Proven track record of delivering projects on tight timeline
• Approachable & punctual

I would like to submit my application for the support staff opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for in-depth support on Windows applications, network connectivity, user accounts, network printing, and any other hardware/software issues.

My experience is an excellent fit for the list of requirements in this job:

• Developing capabilities in both technical and non-technical skill to resolve issues with Users and all corresponding parties
• Opportunity to expand knowledge in Insurance Industry by participating on LOMA or other certifications on Insurance industry
• Good knowledge about Insurance process
• Demonstrated understanding of encryption and solutions as applied to media
• Experience with DevOps, private cloud services and centralized system management (Chef, Puppet)
• Knowledge of ITIL Service Operations (Information Technology Infrastructure Library) methodologies
• SQL database installation and support
• Cross-platform interconnectivity

I submit this application to express my sincere interest in the support staff position.

In my previous role, I was responsible for high level support for the client computing environment requiring a comprehensive knowledge of PC/Apple Desktops, Laptops, peripherals, software, operating systems, email systems, network connectivity, thin client/terminal technologies, and printing services ).

My experience is an excellent fit for the list of requirements in this job:

• Understand rotating equipment operation
• Experience working in Predictive Maintenance
• Experience in using PdM device (vibration analyzer, thermal imager, laser alignment )TPM
• Operate Vibration analyzer, laser alignment, oil analysis
• Thermal imager
• Strong understanding of Network Administration for F5, Cisco, Aruba, Bluecoat, Juniper
• Skilled in Data Analytics (Excel, Tableau, etc)
• Familiarity with computer data entry, windows format preferred