Senior Analyst, Delivery Cover Letter

In response to your job posting for senior analyst, delivery, I am including this letter and my resume for your review.

Previously, I was responsible for thought leadership regarding best practices that enhance the overall end user experience utilizing Workday’s tools, practices and services.

Please consider my experience and qualifications for this position:

• Familiarity with telecommunications industry and Leasing & Capital Accounting practices, Finance and ERP Systems would be an asset
• Familiarity with offshore IT delivery models and working with an outsourcer
• Knowledge and experience with SAP ECC and SAP BI Financial Reporting functionality and its implementation
• Business Analyst training and/or certification
• Well organised and delivery focused
• Strong team player with flexible working approach
• Able to work independently, sometimes under pressure, to meet tight deadlines
• SQL and data manipulation experience to intermediate level

I would like to submit my application for the senior analyst, delivery opening. Please accept this letter and the attached resume.

Previously, I was responsible for thought leadership on best practices that enhance the overall end user experience utilizing Workday, LMS, and Salesforce’s tools, practices and services.

Please consider my experience and qualifications for this position:

• Advanced Excel (For Business case development)
• Leadership experience with complex implementation projects for enterprise merchants
• Can be based anywhere in the US
• Knowledge of accounts / reconciliations preferred
• Performing EMV test using payment system tools (SmartSpy, PayPass Terminal Simulator, ADVT, MC ETEC Subset)
• Provide delivery support to Account Managers to ensure opportunities are assessed and feasible solutions provided to customers
• Manage all operational and support aspects for mid-level project initiatives, including maintain a work plan, identifying responsibilities, deliverables and processes to achieve results
• Act as an escalation contact for all service level and operational issues

I am excited to be applying for the position of senior analyst, delivery. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for technical leadership to define architectures, practices and tools to optimize software delivery speed, consistency and quality.

Please consider my qualifications and experience:

• Experience of working with a Marketing Department would be beneficial – direct mail campaign management and mailing file production
• Interaction with multiple stakeholders and line of business subject matter experts resulting in the implementation of technology that drives a superior customer experience balanced with effective operational efficiency
• Work as the work package lead on all applicable initiatives and projects applying expert knowledge in development of business requirements, providing recommendations with benefits and executing with excellence
• Contribute to the enhanced & consistent customer experience by educating our internal
• Work in tandem with all partners to minimize the risk of negative customer or employee experience through all project phases
• Develop and work with our D2D, BA and QA partners to develop and support test and implementation strategies for all IVR/Call Routing changes
• Provide consultative support to NA Phone Channel partners on creative ways to implement IVR/Call Routing/Voice Biometrics changes that both meet business objectives & are cost effective
• Strong knowledge of project delivery methodology and best practices in and SAP environment

I would like to submit my application for the senior analyst, delivery opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for thought leadership and subject matter expertise on data warehouse concepts, industry trends and best practices.

Please consider my qualifications and experience:

• Familiarity with telecommunications industry accounting practices and Billing/Finance Systems
• At minimum, prior experience in supply chain and/or related function
• Basic understanding of Supply Chain concepts
• Proficient in Google collaboration tools
• Experience with data warehousing, cleansing, modeling, and deployment preferred
• Experience with decision management modeling & execution software such as Signavio or Sapiens
• Delivery experience with SDLC – Software Development Life Cycle and requirements gathering
• Demonstrate hands on IT work experience

In response to your job posting for senior analyst, delivery, I am including this letter and my resume for your review.

In the previous role, I was responsible for support and guidance as necessary to team members in Project Management best practices, tool use, and approach.

My experience is an excellent fit for the list of requirements in this job:

• Collate and prepare statistical data on a regular basis, including dashboard reporting tracking and analytics
• Business Continuity Management administration
• HHS NextGen Experience
• Manage the successful completion of all delivery projects related to Chargebacks in the Japan market, ensuring the region can meet or exceed volume and revenue objectives while delivering a differentiated customer experience
• In partnership with customers and internal partners, define the infrastructure requirements necessary to support the Chargeback rules
• Collaborate with various internal constituencies to ensure the successful delivery and deployment of the Chargeback service
• Provide technical leadership to the End User Computing and Workplace Services organization for the Directory Services platform
• Collaborate closely with partners and service owners to build healthy roadmaps, service definitions, and a people first user experience