Reservationist Cover Letter

Please consider me for the reservationist opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.

Please consider my qualifications and experience:

• Excellent ten key skills
• Great communication skills & confidential
• Professional, courteous & positive attitude
• Call center is a bonus
• Good multitasking skills are a bonus
• Will be cross-trained and assist as needed in Front Desk
• Basic math, writing, and computer skills
• Knowledge of Opera System Preferred/ good communication skills

I am excited to be applying for the position of reservationist. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for customer service with late vehicle service, verifying “No Shows” and assisting riders with resolving service related complaints.

My experience is an excellent fit for the list of requirements in this job:

• Proficient with Outlook, Excel and Word
• Previous reservations, hospitality or sales experience preferred
• Previous computer use in an office setting
• Knowledge of hotel reservations preferred
• Strong attention to detail related to routing and billing, and auditing other reservations for accuracy
• Previous experience with Opera PMS preferred
• RPOS/Guest Connect experience helpful
• Data entry experience and knowledge of Windows-based computer operating system and Microsoft Office package

In response to your job posting for reservationist, I am including this letter and my resume for your review.

In the previous role, I was responsible for direction and assignment on best practices and standard operating procedures.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Reserve System Preferred/personable with guest and employees
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do./capable to work under pressure
• Writing - Communicating effectively in writing as appropriate for the needs of the audience/multi task and can complete task in a timely manner
• Flexible scheduled
• Sense of Sound - Phone Conversations
• Prior call center and front-line customer service experience is a preferred, as is experience with computers and/or data entry
• High school education is preferred
• Previous experience in hospitality, especially in Front Office and reservations preferred

I would like to submit my application for the reservationist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for patient, family and physicians offices education during scheduling process to inform them of any preparations needed for diagnostic testing and proper scheduling instructions and communicates with various ancillary departments to ensure an accurate schedule and that all reports are properly generated.

My experience is an excellent fit for the list of requirements in this job:

• Proficiency using MS Office products (Word, Excel, Power point)
• Proficiency using EMS Workplace reservation software
• Knowledge of four-star customer service standards
• Form good habits with respect to published quality standards
• Follow procedures
• Take responsibility for keeping abreast of changes, and work with others in a constructive manner
• Can speak on the phone continuously for 30 minutes at a time
• Flexibility to work weekends, holidays and evenings

In response to your job posting for reservationist, I am including this letter and my resume for your review.

Previously, I was responsible for customers with peer counseling and serves as a positive role model while providing transportation service.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Developing and maintaining an excellent rapport with clients who call or send e-mails
• Exceptional attendance based upon past 12 months of employment (if applicable)
• A good understanding of spatial relationships in the context of conference room
• Experience in Spa/Salon scheduling with a strong guest service background preferred
• Experience in paratransit scheduling utilizing Adept, preferred
• Knowledge of ADA proceedures preferred
• Skilled in using a keyboard, calculator, Microsoft Excel, Word and past computer experience excellent customer service is preferred
• Previous experience/and proficiency/with Opera PMS preferred